Network Engineer (Chicago)

We are partnering with a leading financial markets technology organization that plays a critical role within the global financial ecosystem. As the business continues to invest in the modernization, security, and scalability of its infrastructure, they are seeking an experienced Network Engineer to join a highly collaborative team responsible for supporting mission-critical enterprise and data center networking environments. Key Responsibilities Support and enhance enterprise network infrastructure across LAN, WAN, data center, and cloud environments. Administer and troubleshoot Cisco routing and switching platforms including IOS, NX-OS, and XR technologies. Support and maintain Cisco ACI environments, including network segmentation, connectivity, and lifecycle management. Manage and optimize routing protocols including BGP, OSPF, and IS-IS across complex enterprise networks. Monitor, troubleshoot, and resolve network incidents, performance issues, and infrastructure outages. Support firewall technologies including Cisco Firepower (FTD), VPN connectivity, and network security initiatives. Participate in network upgrades, migrations, deployments, maintenance activities, and technology refresh projects. Support hybrid cloud networking across AWS and Azure environments. Manage network services such as DNS, DHCP, IPAM, and enterprise connectivity solutions. Work closely with vendors, carriers, security teams, and infrastructure engineers to deliver reliable network services. Perform packet capture analysis, root cause investigations, and network performance optimization. Contribute to documentation, operational standards, governance processes, and continuous improvement initiatives. Technical Skills Strong experience supporting enterprise network infrastructure in large-scale environments. Advanced knowledge of routing and switching concepts including BGP, OSPF, IS-IS, MPLS, and VPN technologies. Hands-on experience with Cisco platforms including IOS, NX-OS, Nexus, Catalyst, and XR. Experience administering and supporting Cisco ACI data center environments. Experience with Cisco Firepower (FTD/FMC) and enterprise firewall technologies. Strong understanding of LAN, WAN, DNS, DHCP, and IPAM technologies. Experience supporting hybrid cloud networking across AWS and/or Azure. Strong troubleshooting skills including packet analysis, network diagnostics, and performance tuning. Experience with network monitoring and management platforms. Knowledge of network security, segmentation, governance, and compliance best practices. Exposure to automation technologies such as Python, Ansible, GitHub, or similar tooling. Experience delivering infrastructure upgrades, migrations, and modernization projects. Strong communication skills with the ability to collaborate across technical and business teams. Experience working within highly available, mission-critical environments.

Audit Manager 5654 (Chicago)

Audit Manager Location: Chicago, IL (Hybrid) Salary: $150,000 - $170,000 Bonus Overview: Are you an experienced audit professional looking to make a strategic impact beyond compliance and testing? We are seeking an Audit Manager to lead risk-based internal audit engagements across financial, operational, and compliance functions while partnering closely with business leaders to strengthen controls, mitigate risk, and drive continuous improvement. This is an excellent opportunity for a CPA or CIA-certified professional who brings deep expertise in financial reporting, internal controls, and risk management, along with the leadership skills to mentor teams and influence organizational decision-making. What You'll Do Lead Financial Reporting & Internal Control Audits Plan and execute audits covering financial reporting processes, accounting operations, and key internal controls. Evaluate the design and effectiveness of controls supporting accurate and timely financial reporting. Assess risks impacting financial statements and regulatory reporting requirements. Identify control gaps and recommend practical solutions to strengthen governance and compliance. Drive Risk Management & Operational Excellence Lead operational, compliance, and advisory audit engagements from planning through reporting. Analyze business processes to identify risks, inefficiencies, and improvement opportunities. Perform root-cause analysis and partner with stakeholders to address underlying control and process issues. Deliver meaningful recommendations that improve risk management, operational effectiveness, and business performance. Manage Audit Projects & Develop Talent Oversee multiple audit engagements simultaneously, ensuring quality execution and timely delivery. Review audit workpapers, testing results, findings, and reports. Present audit observations, recommendations, and emerging risks to management and key stakeholders. Coach, mentor, and develop audit staff while fostering a culture of continuous improvement. Help advance the use of data analytics and technology within the audit function. Required Experience: Bachelor's degree in Accounting, Finance, Business, or related field. CPA or CIA certification. 7 years of progressive audit experience, including internal audit, financial reporting, accounting, or internal controls. Strong knowledge of risk-based auditing, corporate governance, internal control frameworks, and professional auditing standards. Working knowledge of U.S. GAAP and financial reporting processes. Proven ability to assess risks, evaluate controls, and communicate findings effectively. Experience managing multiple projects and competing priorities. Strong presentation and stakeholder management skills. Experience leading, coaching, and developing team members. Proficiency with Power BI, SQL, ACL, Alteryx, Microsoft 365, or similar reporting and analytics platforms.

Associate, Outreach & Events (New York)

Job Description: Our ideal candidate should be a highly professional, qualified individual who can creatively contribute to Capstone’s team. Capstone’s outreach and events team is responsible for helping build, develop, and maintain our expert network for industry experts, C-Suite executives, members of the Administration, and more. Our team is responsible for creating and executing multiple events, developing relationships with high level contacts, managing stakeholder relations for private equity projects, and more. Candidate should have at least one year of experience, preferably a background in events, excellent time-management skills, communication skills, organizational skills, and ability to juggle multiple tasks. Primary Responsibilities: Act as Capstone’s official liaison with C-Suite executives, Congressional offices, associations, and more Grow Capstone’s network of experts Own stakeholder engagement during private equity projects Design and execute surveys Partner with content strategy to support Capstone’s marketing efforts Support research team and stakeholder engagement during private equity projects Work closely with private equity sales team to understand client needs and execute on building relationships that will be most impactful for their business needs Desired Skills and Competencies: Experience designing surveys using systems like Qualtrics Ability to interact professionally with senior government officials Ability to multitask/manage multiple short-term and mid-term length private equity projects Strong written and oral communication skills Strong client servicing and interpersonal skills Ability to learn new systems and procedures quickly Adaptability and organizational skills Understanding of financial markets a plus Understanding of US healthcare industry a plus Time management Education and Experience Requirements: Bachelor’s degree, with high academic achievement One to three years of relevant experience, prior expert network or Hill scheduling experience is highly preferred Experience with CRM systems (i.e., Salesforce) and/or Cvent a plus Must be eligible to work in the US without employer sponsorship Capstone offers a competitive benefits package, including health, vision, dental insurance, paid vacation, travel stipend and 401(k). The expected compensation for this role will be $65,000-$80,000 per annum with eligibility in Capstone's annual bonus pool. This position is based in our Washington D.C. office. Capstone is in-person Monday thru Thursday with flexible work from home Fridays. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. About Capstone Capstone is a global strategy firm helping corporations, industries, and investors navigate the local, national, and international policy and regulatory landscape. With offices in Washington DC, New York City, Houston, London, Paris, Brussels and Mumbai, our work explores how policy affects companies, industries, and investments in the financial services, healthcare, energy, and technology, media, and telecommunications sectors. We work with a diverse group of corporate and investor clients producing actionable investment research based on our deep-dive analysis of public policy.

Automation Technician (Malvern)

Role: Automation Technician Our Vision: RigUp is where the best workers power the world’s most successful projects. We are united by a common mission: to deliver services and technology that fundamentally change how skilled workers and the businesses they serve get hard work done. Job Description: Entry-level position responsible for automation systems, instrumentation, and control equipment in an industrial environment. This role requires 0-3 years of experience related to the position and focuses on safe operation, system troubleshooting, and equipment maintenance. Responsibilities: Perform scheduled ESD / LEL / H2S testing and calibration Read and understand P&IDs, instrumentation loop drawings, and C&E documentation Program and troubleshoot PLCs (Allen Bradley, Siemens, Eaton, etc.) Program and troubleshoot RTUs (ROC, FB107, Total Flow, etc.) Program and troubleshoot HMIs (Red Lion, Maple, Beier, etc.) Configure and troubleshoot Modbus communications Troubleshoot wiring with multimeters Work with edge computers and software (Ignition, On-Logic, Moxa, etc.) Configure and troubleshoot serial to Ethernet converters (Moxa, Phoenix, Red Lion, etc.) Troubleshoot various instrumentation including pressure transmitters, flow meters, temperature transmitters, level transmitters, and level switches Tune PID loops and understand process control systems Navigate and learn software/application platforms Skills and Qualifications: 0-3 years of experience related to automation or instrumentation Basic mechanical, electrical, and computer skills Licensed Journeyman recommended (applicable to electrical & I&E positions) Ability to work safely with a safety-first approach Strong learning ability and communication skills Team-oriented with ability to manage time unsupervised Ability to handle basic discipline tasks Strong work ethics Role Details: Location: Malvern, Ohio Schedule: 5/2 Pay: $40.00-$45.00/Hr

Environment, Health and Safety Manager (Ronkonkoma)

Our client is a leading manufacturing company that is looking to bring on board a hands on, safety oriented Environmental, Health and Safety Manager for their facility in the Ronkonkoma, NY area. In this exciting position, you will take a lead role in the overall management of implementing, maintaining and updating EHS standards and programs. This is a great opportunity to be a key stakeholder in a growing company that invests in its employees. What we are looking for you to do: Lead training development initiatives to educate employees on safety practices, emergency response procedures, and regulatory requirements. Stay updated on industry trends, regulations, and best practices related to environmental health and safety. Perform audits and monitor the effectiveness of H&S programs and standards to prevent serious injuries, fatalities, environmental incidents, and ensure regulatory compliance. Develop and implement comprehensive environmental health and safety policies and procedures. Promote environmental sustainability at the plant and partner with the corporate environmental team to collect data and drive improvements. Identify potential hazards in the workplace and recommend corrective actions to mitigate risks. Implement training programs for all employees, contractors and visitors in worksite safety practices; a focus on environmental permits, licenses, and requirements (e.g. wastewater, stormwater etc.). Manage the application of EHS standards, compliance with regulations, and the promotion of a safe working environment. Reinforce a safety-first culture by improving prevention of serious injuries, and environmental incidents. Track all injuries, illnesses, near miss events, environmental incidents, environmental noncompliance and investigate incidents, and aid in determining and implementing prevention methods to avoid recurrence. Ensuring compliance with applicable EHS regulations. Manage the execution of response plans in the event of an environmental emergency, natural disaster, injury, fire, or other adverse events. Serve as liaison with insurance company inspectors; coordinate responses to recommendations. Ensure fire protection and security systems are properly managed to protect property from loss. The ideal candidate will have: 5 years of EHS management experience required. Bachelor’s degree in Environmental Science, Occupational Health, Safety Management, or a related field. 3 years food, beverage or CPG manufacturing experience required. What we will offer: An attractive salary, 401k match, bonus and healthcare package. An amazing opportunity to grow your career with a leading manufacturing company. This position is ideal for individuals who are passionate about promoting a safe working environment while ensuring compliance with environmental standards. If you are someone that is ideal for this position and have a passion to be part of a high potential company please submit your resume in Microsoft Word format – and don’t forget to include your accomplishments and achievements on your resume!

Technical Product Owner with strong SQL (Charlotte)

Role: Product Owner with Banking Domain Location: Charlotte, NC We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20 years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500, and has 58 offices in 21 countries within key global markets. Our challenge Seeking an experienced Product Owner with strong LOB/business engagement , expertise in business process/workflow analysis , and experience working in an Agile banking environment . The ideal candidate will translate business requirements into prioritized user stories and work closely with stakeholders and delivery teams. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $100k - $110k/year & benefits (see below) The Role Responsibilities: Partner with business stakeholders to understand processes, requirements, and pain points. Create and manage product backlog, user stories, and acceptance criteria. Lead Agile ceremonies and prioritize features based on business value. Strong understanding of Banking/Financial Services business processes. Experience in Agile/Scrum environments. Excellent stakeholder and LOB relationship management skills. Working knowledge of SQL, databases, and data analysis . Proficiency with Jira and Confluence. Work closely with technology teams to deliver solutions aligned with business objectives. Analyze data and validate requirements using SQL and database queries. Requirements: Experience as a Product Owner, Technical Product Owner, Business Analyst, or related role in banking, financial services, or a highly regulated industry. Demonstrated experience working directly with LOB leaders, business stakeholders, and cross-functional delivery teams. Strong understanding of banking and financial services business processes, operations, products, or data flows. Proven experience performing business process analysis, workflow analysis, requirements gathering, and process improvement. Hands-on experience working in Agile/Scrum environments. Strong understanding of product backlog management, feature prioritization, user story development, and acceptance criteria. Experience leading or facilitating Agile ceremonies. Working knowledge of SQL, relational databases, data analysis, and data validation. Ability to write or interpret SQL queries to investigate data, validate requirements, and support issue resolution. Experience using Jira and Confluence for backlog, requirements, workflow, and documentation management. Excellent written, verbal, presentation, facilitation, and stakeholder management skills. Ability to work effectively with technical and non-technical audiences. Strong analytical, problem-solving, decision-making, and organizational skills. We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 22 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture SYNECHRON’S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Leasing Agent (Miami)

Company Description Neology Group is a residential and commercial real estate firm specializing in transforming undervalued communities into sought-after neighborhoods in South Florida. With a portfolio of 1,200 apartments and a pipeline of 1,000 more units, Neology is a pioneering force in Miami's urban core. Role Description We are seeking a professional, multi-tasking, dedicated, and talented Leasing Agent looking for an opportunity to join a fast-paced multi-family residential property management company. Position requires applicant to have a positive attitude, be a self-starter, highly organized and pro-active. Must be able to work independently with minimal supervision as well as part of a team. This is a full-time on-site role in Miami, FL. The Leasing Agent will be responsible for managing residential leases and providing exceptional customer service on a day-to-day basis. Qualifications Multi-Family Residential leasing and administration skills Must have Property Management and Multi-Family Residential Leasing experience, minimum of 2 years Strong customer service skills Excellent written and verbal communication skills Detail-oriented and organized Knowledge of real estate laws and regulations Experience with RealPage leasing software is a plus Fluency in English/Spanish High school diploma or equivalent required, Bachelor's degree preferred Benefits Pay commensurate with experience Commission Porgram Medical, Dental, and Vision - partial contribution by employees 401K Plan PTO Paid Holidays Please provide resume if interested.

Manager, Embedded Software Engineering (Edison)

About Eos Energy Enterprises Eos Energy Enterprises, Inc. is accelerating the shift to American energy independence with positively ingenious solutions that transform how the world stores power. Our breakthrough Znyth™ aqueous zinc battery was designed to overcome the limitations of conventional lithium-ion technology. It is safe, scalable, efficient, sustainable, manufactured in the U.S., and the core of our innovative systems that today provides utility, industrial, and commercial customers with a proven, reliable energy storage alternative for 3 to 12-hour applications. Eos was founded in 2008 and is headquartered in Edison, New Jersey. For more information about Eos (NASDAQ: EOSE), visit eose.com . Eos is at the forefront of developing advanced embedded solutions for energy storage and management. The Manager of Embedded Software Engineering will lead a team of talented engineers in designing, developing, and optimizing firmware for Battery Management Systems (BMS) tailored to the Eos battery technologies, ensuring safety, reliability, and compliance with industry standards such as UL 1998, UL 60730 Annex H, etc. The Manager of Embedded Software Engineering is responsible for overseeing the strategic direction, technical execution, and team performance in the development of embedded firmware for the Eos BMS. This role involves managing a team of engineers using the V-model of software design, driving safety-critical compliance with UL 60730 Annex H, and ensuring seamless integration of firmware with hardware components like STM32 microcontrollers, CAN/CANFD, RS-485 protocols, ADC-s, etc. Responsibilities Lead Firmware Development for BMS: Oversee the design, documentation, development, and maintenance of embedded firmware for generations of Eos Battery Management Systems, ensuring adherence to the V-model and compliance with UL 60730 Annex H functional safety standards. Team Management: Manage, mentor, and develop a team of embedded software engineers, setting performance goals, allocating resources, and fostering a collaborative, innovative environment. Drive Safety and Compliance: Ensure the implementation of diagnostics, fail-safe mechanisms, and safety features (e.g., overvoltage/undervoltage protection, electrolyte monitoring) in BMS firmware, aligning with UL 60730 Annex H requirements. Strategic Oversight of Communication Protocols: Guide the team in designing and implementing communication interfaces (e.g., CAN/CANFD, RS-485, I2C) for real-time data transmission and control of battery systems. Collaborate on Hardware-Software Integration: Partner with electronics engineering leads to ensure robust integration of firmware with BMS hardware, including sensors, ADCs, and power electronics, while overseeing validation and performance testing. Hardware-Software Integration: Collaborate with hardware engineers to ensure proper integration of firmware with BMS hardware components, including sensors, and power electronics, conducting safety validation and performance testing. Process Improvement: Develop and refine embedded software engineering processes to enhance efficiency, reliability, and scalability of BMS development. Documentation and Standards: Oversee the creation of comprehensive technical documentation (e.g., design specifications, test plans, compliance reports) and ensure traceability and quality per V-model methodologies. Cross-Functional Collaboration: Work with other departments (e.g., product management, etc.) to align embedded software efforts with company goals and support troubleshooting tools and commissioning processes. Roadmap Development: Contribute to the strategic planning of future BMS product features and enhancements, aligning with Eos’ clean energy mission. Ensure a safe work environment by following health and safety guidelines and policies. Root Cause Analysis: Lead investigations into firmware-related failures, implementing corrective actions to improve system reliability. Champion a culture of continuous learning by staying updated on advancements in BMS design, microcontroller platforms, and safety standards. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Knowledge, Skills, and Abilities Leadership Expertise: Proven ability to lead and inspire a team of embedded software engineers, balancing technical guidance with managerial oversight. Technical Proficiency: Strong background in C/C++ for embedded systems, real-time operating systems (RTOS), and microcontroller-based development (e.g., STM32 family). Safety Standards Knowledge: Deep understanding of IEC 60730 Annex H and its application to safety-critical embedded systems. Communication Protocols: Expertise in CAN bus, CANFD, RS-485, SPI, I2C, and other protocols relevant to battery systems. Problem-Solving: Exceptional ability to troubleshoot complex software and hardware integration issues and implement scalable solutions. Project Management: Skilled in managing timelines, resources, and deliverables in a fast-paced engineering environment. Collaboration: Excellent interpersonal and communication skills to work effectively with cross-functional teams and clearly articulate technical concepts. Knowledge of embedded security practices (e.g., secure bootloaders, encryption). Education and Experience Bachelor's degree in electrical engineering, computer engineering, or related field required. Master's degree in electrical engineering, computer engineering, or related field preferred. Minimum of 8 years' experience. Travel Local Travel: Less than 10% Overnight/North America: Less than 10% Working Conditions Office Environment - Must be able to remain in a stationary position 50% of the time and occasionally move about inside the office to access file cabinets, office machinery, etc. Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. May be required to exert up to 25 pounds of force occasionally to lift, carry, push, pull or otherwise move objects, including the human body. Factory - The worker may be subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, vibration, moving vehicles, electrical current, exposure to temperature changes or exposure to chemicals. While performing the duties of this job, the employee may be exposed to fumes, airborne particles, odors, dust, mists, and gases. The noise level in the work environment can be loud. Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. Machinery operation requires the use of safety equipment to include but not limited to eye safety glasses, hearing protectors, work boots, and lab coats. May be required to exert up to 50 pounds of force occasionally to lift, carry, push, pull or otherwise move objects, including the human body. Customer/Partner Locations – Employee may visit customer or partner locations that may be comprised of office, manufacturing floor, laboratory environments and construction sites depending on the location and reason for visit.

Lead Quality Control Inspector (Kearny)

Lead Quality Control Inspector MAC Products Inc. · South Kearny, NJ About Us For more than 50 years, MAC Products has designed and built equipment for transmitting, distributing, and controlling electrical power, mainly for the electric utility and electrified transit industries. Our 4.5-acre South Kearny facility combines CNC and conventional manufacturing with a fully equipped quality assurance lab. The Role We're a low-volume, high-mix shop, so every job can be different. We need a Lead QC Inspector who doesn't stop at finding a defect; they trace it to its root cause and work with manufacturing and engineering to fix it for good. You'll be the go-to person for our inspectors, assigning daily work and helping the team grow. Reports to the Quality Manager. What You'll Do Inspect machined and fabricated metal parts and assemblies across a wide product range Assign and prioritize daily inspection work for the QC team Coach inspectors on measurement, blueprint reading, and inspection methods Investigate nonconformances to root cause and drive corrective actions with manufacturing and engineering Document and close out nonconformances and corrective actions Perform visual weld inspection (training provided) Requirements Minimum High school diploma or GED 5 years of hands-on QC inspection in machining, metal fabrication, or industrial manufacturing Low-volume, high-mix experience (job shop, custom fabrication, industrial equipment) Strong skills with calipers, micrometers, height, bore, and thread gauges, and indicators Blueprint reading and working knowledge of GD&T Proven root-cause problem solving (5 Whys, fishbone, 8D) Experience training others or serving as a team's go-to person Self-motivated and a clear communicator Experience limited to pharmaceutical, laboratory, or high-volume single-product QC generally isn't a match for this role. Nice to Have Visual weld inspection experience; AWS CWI First article inspection or CMM experience NCR/CAPA systems and ISO 9001 Basic electrical checks (continuity, wiring against schematics) Utility or rail/transit product experience Technical school or associate degree in machining, manufacturing, or quality ASQ Certified Quality Inspector (CQI) What We Offer Company-sponsored weld inspection training and AWS CWI certification A lead role with real influence in a shop with an established QA lab Location & How to Apply On-site in South Kearny (Hudson County). Traffic is heavy, so we strongly prefer candidates within a reasonable daily commute. Apply with your resume and answer the screening questions. Finalists will complete a brief hands-on measurement exercise during the interview.

Insurance AI Architect (New York)

AI Architect, AI & Automation-Insurance About the Role The applicant should have deep, hands-on experience architecting, designing, and implementing enterprise-grade AI, Machine Learning, and Generative AI solutions, and experience leading technical teams delivering complex AI and automation engagements across industries. Applicants should have some of the following experience: Experience architecting and implementing AI/ML solutions across multiple domains, including: Generative AI and Large Language Model (LLM) based solutions Predictive and prescriptive Machine Learning models Computer Vision Natural Language Processing (NLP) and Conversational AI Intelligent Document Processing (IDP / iOCR) Agentic AI systems and multi-agent orchestration. Worked across the end-to-end AI solution lifecycle: use case discovery, data assessment, solution architecture, model development, deployment, and monitoring. Experience translating business problems into AI solution architecture using design thinking and structured problem-solving techniques. Hands-on experience designing AI/ML platform architectures on cloud-native and hybrid environments (AWS, Azure, GCP). Hands-on experience with LLM frameworks and patterns (LangChain, LlamaIndex, Semantic Kernel), vector databases, and Retrieval-Augmented Generation (RAG) architectures. Experience with MLOps/LLMOps practices, including model lifecycle management, CI/CD for ML, monitoring, and retraining pipelines. Strong hands-on proficiency in Python and ML/AI frameworks such as TensorFlow, PyTorch. Experience with cloud AI/ML services such as Azure OpenAI, AWS Bedrock/SageMaker, and Google Cloud Vertex AI. Experience in data architecture and engineering to support AI initiatives, including data pipelines, feature stores, and data governance. Experience integrating AI solutions into enterprise systems and applications via APIs, microservices, and event-driven architectures. Experience with AI governance, responsible AI practices, model risk management, and data privacy/security considerations. Experience integrating AI/GenAI capabilities with automation platforms (e.g., UiPath, Power Automate) to enable intelligent automation. Travel to client sites and for practice work efforts is required on an as needed basis. Additional Consulting Responsibilities Client Relationship and Development: Leads team interactions with clients, including clients at senior levels. Anticipates and proactively addresses client’s needs. Earns client’s respect and appreciation. Client Delivery: Leads client delivery teams. Manages projects and drives projects to completion. Value and Expertise: Establishes focus area and concentrates deployment and delivery in that area. Establishes track record in focus area. Begins to contribute thought leadership and IP in focus area. People Development and Learning: Mentors and develops consultants on delivery teams. Ensures team members have skills needed to execute and deepen their expertise while on the project. Has counselees and meets them regularly. Helps them understand strengths and weaknesses, set realistic targets, and establish development plans that balance firm needs and personal aspirations. Consulting Behaviours: Develops focus area or specialization. Builds personal brand. Leads and mentors others. Cares about development of junior consultants and invests in their progression. Grows Infosys network outside of Consulting. Leverages relationships with other Infosys units to enhance client solutions and identify new opportunities for Consulting work. Reads situations and adjusts personal approach accordingly. Adopts behavior and language appropriate to the situation, to stay effective in different environments. Stays abreast of market developments in practice or discipline. Identifies threats and opportunities and positions to meet them; proactively learns new skills and abilities to stay relevant. Leadership and Firm Development: Leads delivery teams effectively, providing direction, guidance, motivation, course correction, and air cover as appropriate. Supports development of innovative thinking. Understands the Infosys Consulting business drivers and KPIs needed to build an effective and successful business. Represents Infosys through appropriate application of Infosys' sales and marketing materials/publications (service offerings, blog posts, etc.). Plays a key role in practice or firm-building activities. Takes bottom-line responsibility for firm building deliverables or activities. Sales: Supports Associate Partners and Partners in pursuit and proposal work. Identifies opportunities from client work and relationships; raises them to appropriate Associate Partner or Partner for action. Basic Qualifications Bachelor’s degree in computer science, Engineering, Data Science, or a related field, or foreign equivalent required. Cloud AI/ML certifications (e.g., AWS Certified Machine Learning, Azure AI Engineer, Google Cloud Professional ML Engineer) Minimum of 10 years of relevant work experience with 2 years of experience in comparable consulting services. Strategic mindset and the ability to lead and develop other team members. Multitask, engage with stakeholders, plan effectively, and consistently achieve operational goals. Excellent relationship-building abilities. Ability to collaborate with resources in global delivery model. Experience in leading programs using Agile and/or hybrid methodologies. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications MBA or equivalent advanced degree, Industry-related certification preferred. Creative problem solver Strategic mindset and the ability to collaborate with other team members For candidates based out of CA, WA, NY, IL, MN,NJ states, estimated annual gross compensation range is $154,375 to $193,125 Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:- Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off EEO/About Us : About Us Infosys Consulting is a next-generation consulting partner that bridges strategy and execution. With an AI-first mindset, deep industry knowledge, and the combined strengths of business and technology consulting, it helps enterprises turn bold vision into tangible outcomes, faster, smarter, and at scale. Infosys Consulting is helping some of the world’s most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today’s digital landscape to win market share and create shareholder value for lasting competitive advantage. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

IT Client Support Tech (Phoenix)

Job Title: IT Client Support Technician Location: Phoenix, AZ About the Role The IT Client Support Technician delivers multi-channel technical support (phone, chat, email) to enterprise end-users. This role focuses on troubleshooting moderately complex operating systems, hardware, software, and local network issues. The technician ensures data preservation through proper system backups and documents solutions in the team knowledge base. Key Responsibilities Technical Support: Resolve hardware, software, and operational issues for enterprise end-user workstations. System Deployment: Install, configure, and re-configure PC, Apple, and mobile devices. Ticket & Data Management: Record incidents via IT Service Management tools and perform routine system backups. Network Admin: Monitor local area networks, replace peripherals, and escalate complex infrastructure issues. Documentation: Write installation procedures and generate knowledge base articles for standardizing technical workflows. Security & Access: Partner with cross-functional technical teams to manage end-user access and systems authorization. Core Requirements & Qualifications Experience: Minimum 2 years of technical desktop support experience in an enterprise environment. Education: High School Diploma or GED required. (Associate’s Degree in Computer Engineering preferred). OS Environment: Proven troubleshooting proficiency in both Windows/M365 and macOS/Apple ecosystems. Ticketing Systems: Practical familiarity with enterprise help desk tools like ServiceNow or JIRA. Core Systems: Experience managing Active Directory, O365, Antivirus platforms, Virtual Desktops, and SaaS tools. Certifications (Preferred): CompTIA A, Microsoft Certified Desktop Support Technician (MCDST), MCSE, or MCP. Soft Skills: Strong active listening, structured debugging skills, and the capacity to explain complex tech concepts to non-technical staff.