CLINIC ASSISTANT (61536)

Min USD $16.77/Hr. Max USD $25.99/Hr. Overview Under the supervision of the Clinic Nurse Manager, the Clinic Assistant represents the Hospital and welcomes all patients and visitors who enter our facility. Responsible for accurate and orderly scheduling of patients and collection of patient data needed to perform service. Accountable for proper patient identification to ensure patient safety. Ensure Practitioner ordered services are scheduled as directed by office staff and order/script. Responsible for verifying that the diagnosis provided, and the testing ordered meet Medicare's Local Coverage Decisions (LCD) and National Coverage Decision (NCD), prior to the testing. Ensure data collection for scheduled services meet the requirements defined by the servicing department. Assist pain management physicians and hospital staff by providing chart preparation and insurance prior authorization for procedures and medications. Coordinates the financial and clerical duties to meet the needs of our patients and hospital services. Embodies the Memorial Health System Performance Excellence Standards of Safety, Quality, Integrity and Stewardship that support our mission, vision and values. Location: Lincoln, IL Day Shift 8:30am - 2:30pm Qualifications Minimum Qualifications: Education: - High School Diploma or GED required Experience: - Medical terminology, and previous medical scheduling experience highly desired Other Knowledge/Skills/Abilities: - Strong written and verbal communication Skills - Outstanding customer service skills - Basic understanding of ICD-10 diagnosis codes and CPT-4 coding - Aptitude for detail and accuracy a must - Aware and understand that they will experience the common working conditions, which include, but not limited to, being exposed to stressful situations due to the highly critical nature of this position, contact with patients under a wide variety of circumstances, subject to many interruptions, subject to irregular hours/locations, etc. - Flexible and ready to handle change while maintaining and exceeding the standard customer service. - Able to multitask. Responsibilities Principal Duties & Responsibilities: 1. Embodies the Memorial Health System Performance Excellence Standards of Safety, Quality, Integrity and Stewardship that support our mission, vision and values: - SAFETY: Prevent Harm - I will put safety first in everything I do. I will speak up, without fear, on matters of patient and colleague safety. I will take action to create an environment of zero harm. - QUALITY: Improve Outcomes - I will continually advance my knowledge and skills. I will seek out continuous improvement opportunities. I will deliver evidence-based care that leads to excellence in outcomes. - INTEGRITY: Show respect and Compassion - I will respect others and show compassion. I will behave honesty and ethically. I will be accountable for my attitude, actions and health. - STEWARDSHIP: Reduce Waste - I will use resources wisely and maintain financial stability. I will work together to coordinate care and services across the health system. I will promote healthier communities. 2. Professionally and courteously, interact with the general public, physicians and hospital personnel. 3. Receive Physician orders for patient testing and ensures orders comply with Medicare's Local Coverage (LCD) and National Coverage Decision's (NCD). 4. Obtain patient clinical and demographic data to appropriately provide the medical service identified by the practitioner and to provide the service at the time that best meets the patient schedule. 5. Demonstrate a good understanding of the elements involved with the various procedures/exams and provide appropriate instructions to patients for specific testing ordered. 6. Receive and interview incoming patients and/or relatives to obtain necessary information for scheduling walk-in testing. 7. Coordinate and communicate necessary information to the Registration personnel to facilitate the pre-registration of scheduled patients. 8. Communicate scheduling information to effected departments and physicians. 9. Maintain computer system master files to optimize system/resource effectiveness. 10. Coordinate and assist Financial Representative to ensure pre-certification/pre-authorizations are completed prior to service(s) being rendered. 11. Provide excellent customer service to patients, visitors, physicians, hospital staff and co-workers. 12. Keep supervisor informed of all potential problems. 13. Demonstrated self-starter. 14. Ability to multitask and work in high call volume stressful environment. 15. Coordinate with hospital staff to ensure patients are scheduled. 16. Performs other related work as required or requested. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.

Physical Therapy Assistant Students - Horizons Program (62543)

Min USD $16.00/Hr. Max USD $23.64/Hr. Overview As a Physical Therapist Assistant, you will be responsible for providing physical therapy treatment to patients of all ages under the direction and supervision of physical therapist. All procedures are carried out in accordance with established standards, policies, protocols and guidelines. Overview of the Program The Memorial Horizons Program provides students enrolled in Radiography, Surgical Technology, and Sonography degree programs with a unique opportunity to gain hands-on experience, receive financial support, and secure a pathway to employment at Memorial Health after graduation. Eligibility Criteria The Horizons Program is open to external candidates and current Memorial Health colleagues in the first year of their major program of study and will graduate in May 2027. Applicants must be enrolled in an accredited allied health program that aligns with Memorial's workforce needs, maintain the minimum required GPA and have completed all prerequisite coursework. Applicants must complete an employment application and an interview as part of the competitive selection process. Individuals selected for the Horizons Program must maintain satisfactory academic progress, have no active corrective actions on file, and exhibit behaviors that align with Memorial's values to remain eligible. Benefits of Working While In School Individuals who are selected for the Horizons Program will work at Memorial Health as a per diem colleague while attending school. This allows participants to gain valuable hands-on experience, work alongside Memorial clinicians, and prepare them for their careers at Memorial after graduation. Financial Opportunities Individuals selected for the Horizons Program will receive a bi-weekly stipend of $1,000.00 during the second year of their program (August 2026-May 2027). Stipends are subject to applicable taxes and deductions. As a Memorial colleague who is working per diem while attending school, you may also be eligible for up to $5250 per calendar year in Tuition Assistance. In addition, individuals selected for the Horizons Program will be eligible for sign-on incentives at the time of graduation. Pathway to Employment After Graduation Graduates of the Horizons Program will be placed in full-time roles designated by Memorial Health upon meeting all graduation and licensing requirements. Participants must commit to working at Memorial Health for three years after graduation. Qualifications Education and/or Other Requirements High school graduate or equivalent. Previous patient care experience helpful. CPR required within 30 day of starting. Responsibilities Essential Functions and Job Duties * Transports patients to and from hospital therapy services as needed. Assists with patient care in the clinic, satellite, patient room, or other off campus locations as requested by Rehabilitation staff. * Maintains department's supplies and equipment; may recommend purchase of new items. * Greets and checks in all outpatients at off campus clinics * Prepares other treatment areas including but not limited to; setting up sterile dressing fields, treatment mats, etc * Performs general clerical and housekeeping duties: * Scanning * General clerical duties as needed (copying, faxing, filing, etc.) * Answering phones * Scheduling * Supply ordering * Clinic cleanup, linen stocking/changing/ordering. * Maintains cleaning logs * Performs cleaning of hydrocollators and cold pack machines * Remains attentive to patient safety issues and to the need for maintaining a clean and safe environment. * Maintains patient/family confidentiality to comply with HIPPA regulations. * Performs other duties as assigned by Director, Managers, Team Leaders, and clinical staff. * Actively looks for ways to reduce costs. Environmental Factors This position is performed within an environment of occasional exposure to environmental variations, above-normal noise-level, and/or unpleasant substances and limited exposure to hazardous or potentially injurious elements or conditions. Physical Demands The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. * While performing the duties of this job the employee is frequently required to stand, bend and reach. * The employee will frequently be required to lift, push and pull weight of at least 5 to 50 pounds. Mental Demands * Ability to work under stress and adapt to changing conditions. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. * Organizational skills are required. * Patient care experience helpful. * Gives full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. * Actively looks for ways to help people, co-workers, and other departments. * Must have strong customer service skills * Communicate effectively as appropriate for the needs of the audience. * Basic understanding of computer skills to order supplies, manipulate schedules, and assist with clerical duties. General Skill Requirements In addition to the Essential Functions and Qualifications listed above, to perform the job successfully an individual must also possess the following General Skill Requirements. * Adaptability - Adapts to changes in the work environment; Manages competing demands; Accepts criticism and feedback; Changes approach or method to best fit the situation; ability to work with frustrating situations; work under pressure and on an irregular schedule such as unscheduled overtime, unanticipated changes in work pace; Works with numerous distractions. * Attendance and Punctuality - Schedules time off in advance; Begins working on time; Keeps absences within guidelines; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. * Communications - Expresses ideas and thoughts verbally; Expresses ideas and thoughts in written form; Exhibits good listening and comprehension; Keeps others adequately informed; Selects and uses appropriate communication methods. * Cooperation - Establishes and maintains effective relations; Exhibits tact and consideration; Displays positive outlook and pleasant manner; Offers assistance and support to co-workers; Works cooperatively in group situations; Works actively to resolve conflicts. * Job Knowledge - Competent in required job skills and knowledge; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Displays understanding of how job relates to others; Uses resources effectively. * Judgment - displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions; ability to work with and maintain confidential information. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.

Medical Assistant-Certified (CMA), Springfield/Chatham (62069)

Min USD $17.60/Hr. Max USD $28.15/Hr. Overview A Certified Medical Assistant performs a wide variety of activities which may include both direct patient care activities for the clinic's patients of all ages, as well as business office functions, depending on the size of the assigned clinic. All patient care is provided under the direct supervision of the physician and/or mid-level provider. Qualifications Licensure/Certification/Registry: * Valid certification as a certified medical assistant (CMA) is required through one of the following: * Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) or * Assessment-Based Recognition in Order Entry (ABR-OE) through the AAMA * Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or * Certified Clinical Medical Assistant (CCMA) through National HealthCareer Association (NHA) or * Medical Assistant (NCMA) through National Center for Competency Testing (NCCT) or * ARMA with proof of graduation through accredited program * Nationally Registered CMA (NRCMA) or Nationally Registered Certified Advanced MA through National Association for Health Professionals (NAHP) * Maintains certification as required through AAMA, AMT, NHA, ARMA, NCCT or NAHP guidelines. * Valid CPR certification required. Experience: * Prior computer experience required. * Previous clinic experience preferred. Other Knowledge/Skills/Abilities: * Candidates must successfully pass the following assessments during the interview process in order to be further considered for this position: Listening Skills, Data Entry, and Medical Spelling. Responsibilities * Assists healthcare providers with the patient care process in person, and over the telephone. Practices within scope and current standards of care. Responsible for customer satisfaction. * Provides direct patient care that may include working with patients of all ages, in person and over the phone, completing tasks involving the use of assessment, planning, intervention and evaluation skills, and administration of prescribed medications and treatments. All patient care is provided under the direct supervision of the physician and/or mid-level provider. * Documents according to scope and current standard of care. * Accountable for achieving quality standards. Assists in various aspects of patient flow process including, but not limited to performing front office reception and billing office duties, securing/stocking necessary supplies, preparing exam room and patient for examination, assisting the provider with the exam or procedure, and cleaning/disinfecting exam/treatment area after use, performing various laboratory duties. * Responsible for several tasks related to the paper flow through office. This aspect may include, but is not limited to, working with incoming mail and faxed correspondence, assisting in scanning correspondence and paper medical records and conducting quality assurance. * Assists with various aspects of diagnostic testing including obtaining and/or preparing specimens, labeling/recording, and communicating results. Performs miscellaneous CLIA-waived testing. May perform EKG's/rhythm strips, spirometry, pulse oximetry, nebulizers, as well as other testing outlined by the provider. * Complies with all clinic policies and procedures including, but not limited to blood borne pathogens, chemical safety, laboratory, administrative, and corporate compliance. Applies the Minimum Necessary Standard when accessing protected health information. * Assists in the clinic financial performance in ways which may include, depending on setting: careful use of resources including supplies, equipment, and time; assisting in the collection of upfront copays; ensuring that patients present for check-out; noting when contact or insurance information does not appear current or correct; following policy related to bad debt situations. Obtains appropriate insurance referrals and pre-certifications. * Demonstrates support for and participates in accomplishing team goals and objectives. * Performs other related work as required or requested. *For questions, please email @mhsil.com*

Certified Nurse Assistant (62627)

Min USD $16.77/Hr. Max USD $25.99/Hr. Overview * Part time * Night shift, 6:45pm - 7:15am * Every third weekend Support patients through post-surgical recovery and essential care. As a Patient Care Technician (PCT) on the 2G Bariatric and Plastics unit at Springfield Memorial Hospital, you'll help patients regain strength and independence after surgery. From mobility support to monitoring vital signs, you'll play a key role in recovery and healing on a unit that values teamwork, precision and compassion. Qualifications Who We're Looking For: A reliable and compassionate caregiver who is detail-oriented, responsive and committed to delivering excellent care in a specialized cardiac setting. Education, Licensures & Certifications: * One of the following is required: * Certified Nurse Assistant (CNA) * Enrollment in nursing school with one (1) semester of clinicals completed * Two (2) years of relevant experience in a nursing assistant role * CPR certification required or obtained during onboarding Experience: * Experience in acute care preferred * Strong observational skills and ability to respond quickly to changes in patient condition Responsibilities Key Responsibilities : * Provide direct care aligned with patient safety and comfort standards * Assist with ambulation, nutrition, hygiene and toileting support * Document interventions, observations and patient responses accurately * Prepare patients for cardiac monitoring and procedures as directed * Maintain a clean and organized care environment in collaboration with the team What You'll Do : * Assist patients with hygiene, mobility, feeding and toileting needs with care and dignity * Monitor and document vital signs, blood glucose levels, intake/output and patient observations * Support cardiac care protocols by preparing patients for tests, procedures and treatments * Respond promptly to patient call lights, ensuring comfort and safety * Collaborate with nurses and providers to maintain a clean, organized and efficient unit Why Join Us? At Memorial Health, we invest in your professional development, well-being and career growth with: * Paid Time Off (PTO) * Medical, dental and vision insurance * 401(k) retirement plan * Flexible spending accounts * Continuing education opportunities * Life insurance and voluntary benefits * Mental health services * Employee Assistance Program * Adoption assistance * Local and national discounts Location: This position is based at Springfield Memorial Hospital in Springfield, IL, part of Memorial Health's network of care.

Radiology Assistant (62561)

Min USD $17.14/Hr. Max USD $26.56/Hr. Overview Dependent upon the area assigned, provide support to the Medical Imaging Technologist to ensure promptness and efficiency of the patient care process. Ensure patient comfort and safety during the imaging experience to include comprehensive electronic medical record management. Overview of the Program The Memorial Horizons Program provides students enrolled in Radiography, Surgical Technology, and Sonography degree programs with a unique opportunity to gain hands-on experience, receive financial support, and secure a pathway to employment at Memorial Health after graduation. Eligibility Criteria The Horizons Program is open to external candidates and current Memorial Health colleagues in the first year of their major program of study and will graduate in May 2027. Applicants must be enrolled in an accredited allied health program that aligns with Memorial's workforce needs, maintain the minimum required GPA and have completed all prerequisite coursework. Applicants must complete an employment application and an interview as part of the competitive selection process. Individuals selected for the Horizons Program must maintain satisfactory academic progress, have no active corrective actions on file, and exhibit behaviors that align with Memorial's values to remain eligible. Benefits of Working While In School Individuals who are selected for the Horizons Program will work at Memorial Health as a per diem colleague while attending school. This allows participants to gain valuable hands-on experience, work alongside Memorial clinicians, and prepare them for their careers at Memorial after graduation. Financial Opportunities Individuals selected for the Horizons Program will receive a bi-weekly stipend of $1,000.00 during the second year of their program (August 2026-May 2027). Stipends are subject to applicable taxes and deductions. As a Memorial colleague who is working per diem while attending school, you may also be eligible for up to $5250 per calendar year in Tuition Assistance. In addition, individuals selected for the Horizons Program will be eligible for sign-on incentives at the time of graduation. Pathway to Employment After Graduation Graduates of the Horizons Program will be placed in full-time roles designated by Memorial Health upon meeting all graduation and licensing requirements. Participants must commit to working at Memorial Health for three years after graduation. Qualifications Education: * High School education required. * Enrolled in Ultrasound program and going into 2nd year. Licensure/Certification/Registry: * A Current BLS/CPR certification required within 30 days of hire. Maintain per policy. Experience: * Clerical experience preferred. Other Knowledge/Skills/Abilities: * Excellent interpersonal and guest relations skills required. Responsibilities * Perform clerical duties necessary for patient registration into the Radiology information System. * Transport patient to and from the imaging procedure room. * Provide patient assistance during the imaging exam process. * Utilize proper infection control practice. * Maintain an excellent guest relations rapport with patients, visitors, Physicians and fellow employees. * Maintain a clean and safe work environment in area of assignment. * Stock rooms. * Fold linen. * Assist imaging staff with inventory management. * Take call as required. * Manage phone calls. * Under direction of the appropriately licensed staff, mix oral contrast per Radiologist approved protocol. * Under the direction of the appropriately licensed staff, load the pressure injectors per Radiologist approved protocol. * Performs other related work as required or requested.

Certified Nurse Assistant (62573)

Min USD $16.77/Hr. Max USD $25.99/Hr. Overview * Part time * Night shift, 6:45pm - 7:15am * Every third weekend Support patients through post-surgical recovery and essential care. As a Patient Care Technician (PCT) on the 2G Bariatric and Plastics unit at Springfield Memorial Hospital, you'll help patients regain strength and independence after surgery. From mobility support to monitoring vital signs, you'll play a key role in recovery and healing on a unit that values teamwork, precision and compassion. Qualifications Who We're Looking For: A reliable and compassionate caregiver who is detail-oriented, responsive and committed to delivering excellent care in a specialized cardiac setting. Education, Licensures & Certifications: * One of the following is required: * Certified Nurse Assistant (CNA) * Enrollment in nursing school with one (1) semester of clinicals completed * Two (2) years of relevant experience in a nursing assistant role * CPR certification required or obtained during onboarding Experience: * Experience in acute care preferred * Strong observational skills and ability to respond quickly to changes in patient condition Responsibilities Key Responsibilities : * Provide direct care aligned with patient safety and comfort standards * Assist with ambulation, nutrition, hygiene and toileting support * Document interventions, observations and patient responses accurately * Prepare patients for cardiac monitoring and procedures as directed * Maintain a clean and organized care environment in collaboration with the team What You'll Do : * Assist patients with hygiene, mobility, feeding and toileting needs with care and dignity * Monitor and document vital signs, blood glucose levels, intake/output and patient observations * Support cardiac care protocols by preparing patients for tests, procedures and treatments * Respond promptly to patient call lights, ensuring comfort and safety * Collaborate with nurses and providers to maintain a clean, organized and efficient unit Why Join Us? At Memorial Health, we invest in your professional development, well-being and career growth with: * Paid Time Off (PTO) * Medical, dental and vision insurance * 401(k) retirement plan * Flexible spending accounts * Continuing education opportunities * Life insurance and voluntary benefits * Mental health services * Employee Assistance Program * Adoption assistance * Local and national discounts Location: This position is based at Springfield Memorial Hospital in Springfield, IL, part of Memorial Health's network of care.

Radiologic Technologist Assistant (62570)

Min USD $17.14/Hr. Max USD $26.56/Hr. Overview Working as a Radiologic Technologist Assistant you will be working with the area assigned, provide support to the Medical Imaging Technologist to ensure promptness and efficiency of the patient care process. Ensure patient comfort and safety during the imaging experience to include comprehensive electronic medical record management. Schedule PRN Highlights & Benefits: Paid Time Off (PTO) Employee Assistance Program and Colleague Wellness Qualifications Education: * High School education required. * Enrolled in Rad Tech program. Licensure/Certification/Registry: * A Current BLS/CPR certification required within 30 days of hire. Maintain per policy. Experience: * Clerical experience preferred. Other Knowledge/Skills/Abilities: * Excellent interpersonal and guest relations skills required. Responsibilities * Perform clerical duties necessary for patient registration into the Radiology information System. * Transport patient to and from the imaging procedure room. * Provide patient assistance during the imaging exam process. * Utilize proper infection control practice. * Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values: * * SAFETY: Prevent Harm - I put safety first in everything I do. I take action to ensure the safety of others. * * COURTESY: Serve Others - I treat others with dignity and respect. I project a professional image and positive attitude. * * QUALITY: Improve Outcomes - I continually advance my knowledge, skills and performance. I work with others to achieve superior results. * * EFFICIENCY: Reduce Waste - I use time and resources wisely. I prevent defects and delays. * Maintain an excellent guest relations rapport with patients, visitors, Physicians and fellow employees. * Maintain a clean and safe work environment in area of assignment. * Stock rooms. * Fold linen. * Assist imaging staff with inventory management. * Take call as required. * Manage phone calls. * Under direction of the appropriately licensed staff, mix oral contrast per Radiologist approved protocol. * Under the direction of the appropriately licensed staff, load the pressure injectors per Radiologist approved protocol. * Performs other related work as required or requested. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.