Manager, Procurement COE
Job Description Manager, Procurement — COE \n Franchise World Headquarters, LLC \n Shelton, CT \n \n Why Join Subway? \n At Subway, we are not standing still. We are building. \n \n This is a business focused on what matters most: growing franchisee profitability, strengthening our brand and creating long-term value. The people who thrive here are the ones who want to make a real impact. \n \n You will not just do the work. You will shape it. \n \n We move fast. We think like owners. We make decisions that matter. We hold ourselves to a high standard because what we do directly impacts thousands of franchisees around the world. \n \n If you bring energy, accountability and a bias for action, you will fit right in. \n We take the work seriously, but we also know the best results come from teams that support each other, celebrate wins and show up ready to build something better every day. \n This is your chance to be part of what’s next. \n \n About the Role: \n The Manager, Procurement Center of Excellence is a key leadership role in Subway's Procurement transformation. While the sourcing teams own category strategies and negotiate the deals, the COE Manager is the operating backbone that makes everything work. This includes owning the systems, data, analytics, reporting, and governance infrastructure that allows Procurement to deliver and prove its value to the enterprise. \n \n This is a hands on, roll up your sleeves role. Subway's Procurement function is being established from the ground up, and the COE Manager will work with the VP, Procurement to identify, source, build the business cases and implement the digital and operational foundation required to scale it. That means leveraging current and evaluating new technologies (spend analytics, contract lifecycle management, project and savings tracking etc.), building executive dashboards and Finance-grade reporting, establishing governance standards and procurement policy, and creating the analytics \n capability that turns raw spend data into sourcing insight and delivered EBITDA. \n \n Reporting directly to the VP of Procurement, this role works across all procurement pillars: Corporate Spend, IT, COE, FAF, and Beverages & Snacks, and is a key partner to Finance/FP&A, IT, and Legal. The COE Manager is the connective tissue of the Procurement function: the person who ensures that savings are validated and tracked, systems are running, reports are accurate, governance is enforced, and the VP has everything needed to lead with credibility at the CEO and CFO level. \n \n \n What You Will Do: \n Technology Ownership & Implementation \n · Work with VP Procurement, peers and other key stakeholders to lead the evaluation, selection, and implementation of Procurement's digital stack. This may be an end-to-end procure to pay platform or specific key technologies such as spend analytics, contract lifecycle management, and project and savings tracking tools. Most critical is how these technologies will be leveraged to the benefit of the organization and Procurement's focus on driving EBITDA improvement \n · Serve as the Procurement function's technology owner on an ongoing basis, managing platform performance, vendor relationships, system integrations, user access, and continuous improvement \n · Coordinate with IT on systems connectivity, data feeds, and integration architecture to ensure procurement data flows cleanly across platforms \n · Champion tool adoption across the Procurement team and business stakeholders through training, communication, and ongoing support \n \n Spend Analytics & Insights \n · Build and maintain the enterprise spend cube, cleansing, categorizing, and enriching spend data from all sources into a reliable, analytics-ready foundation \n · Develop spend analytics and category insights that identify savings opportunities, track maverick spend, and support sourcing strategy across all procurement pillars \n · Produce dashboards and reporting that give VP Procurement and senior leadership real-time visibility into spend by category, supplier, business unit, and geography \n · Support sourcing teams with data-driven opportunity analysis, benchmark research, and savings modeling for category strategies and sourcing events \n \n Savings Pipeline & Financial Tracking \n · Design and own the Procurement savings tracking methodology by establishing the framework for how initiatives are identified, categorized, valued, tracked, and validated from identification through Finance sign-off \n · Maintain the savings pipeline across all sourcing pillars, ensuring every initiative has an owner, a delivery date, a confidence level, and a Finance-validated outcome \n · Partner directly with FP&A on savings validation, reporting, period-end reconciliation, and alignment between Procurement's pipeline and Finance's view of delivered EBITDA \n · Produce Finance-grade savings and pipeline reports for VP Procurement, CFO, and leadership reviews on a defined cadence \n \n Project Tracking & Governance \n · Build and run the Procurement center of excellence office, tracking all active sourcing initiatives, technology projects, and function build-out workstreams with clear milestones, owners, and status \n · Establish and maintain Procurement governance standards: policy documentation, process maps, approval workflows, sourcing playbooks, and compliance tracking \n · Prepare VP Procurement for leadership reviews, CFO updates, and senior level reporting, ensuring materials are accurate, clear, and ready \n · Identify and escalate risks, blockers, and delivery gaps before they become problems; keep the function running on track against its commitments \n \n Capabilities & Continuous Improvement \n · Develop and deliver procurement training programs and capability resources for the broader Procurement team covering tools, processes, sourcing methodology, and best practices \n · Benchmark Subway's procurement practices against best-in-class peers and identify capability gaps and improvement opportunities \n · Continuously improve COE processes, tools, and outputs based on team feedback, stakeholder needs, and business evolution \n \n Skills & Qualifications: \n Technical & Functional Skills \n · Spend analytics: hands-on proficiency building and maintaining a spend cube; able to categorize, cleanse, and analyze enterprise spend data to surface sourcing opportunities and track savings \n · Business intelligence & reporting: experience with BI and dashboard tools (Power BI, Tableau, or similar) to build executive-ready dashboards and KPI reporting \n · Procurement technology: working knowledge of spend analytics platforms, CLM systems, and project/savings tracking tools; experience leading or contributing to technology evaluation, implementation, and adoption \n · AI enablement: experience in practical applications of AI in support of Procurement — not broadbrush or theoretical, actual usage with defined outcomes \n · Savings tracking methodology: able to design and manage Finance-grade savings pipelines from initiative identification through Finance validation \n · Project & program management: structured approach to tracking multiple workstreams simultaneously; milestone management, risk escalation, and status reporting across a portfolio of initiatives \n · Data management: comfortable working with large, messy datasets; able to build clean, reliable reporting inputs from imperfect source data \n · Process design & documentation: can establish procurement SOPs, governance frameworks, process maps, and policy documentation where none exist \n · Financial acumen: understands how procurement savings flow to P able to work fluently with FP&A on savings validation, forecasting, and period-end reconciliation \n \n Leadership & Interpersonal Skills \n · Builder mentality: energized by building from scratch, including establishing systems, tools, processes, and governance where little currently exists; comfortable without a playbook \n · Highly organized: manages complexity across multiple simultaneous workstreams without dropping details; creates structure others can rely on \n · Analytical storytelling: translates data and analytics into clear, concise executive-ready insights; knows what to show, what to cut, and how to make a dashboard tell a story \n · Stakeholder communication: confident communicating upward to VP and CFO level and laterally with Finance, IT, Legal, and business teams; adapts style and detail level by audience \n · Collaboration: works cross-functionally with FP&A on savings validation, with IT on systems integration; brings people together around shared tools and data \n · Influence without authority: gains adoption of new tools, processes, and governance standards across team members who may have worked differently in the past \n · Continuous improvement mindset: constantly looking for ways to make reporting sharper, processes leaner, and tools more useful; does not set it and forget it \n · Self-starter: takes initiative, identifies gaps, and moves to close them without waiting to be directed; operates effectively in a fast-moving, resource-constrained environment \n · Can operate independently with less oversight but engages VP Procurement and others appropriately and effectively \n \n Experience & Background \n · 8 years of experience in procurement or supply chain operations or analytics, or finance or technology that is closely connected to Procurement \n · Demonstrated hands-on experience building or managing a spend analytics capability, including data categorization, cleansing, and dashboard development \n · Experience with at least one enterprise procurement or spend analytics platform (Coupa, Jaggaer, SAP Ariba, Spend HQ, Ivalua, or similar); CLM and Spend platforms are key \n · Track record of designing and managing Finance-validated savings tracking processes, including direct collaboration with Finance \n · Experience in a build or transformation environment; has directly or in a support role stood up processes, tools, or capabilities from scratch rather than only maintaining established systems \n · Strong project management skills; PMP or similar certification a plus but not required \n · Advanced Excel and data skills required \n · Proficiency with Power BI, Tableau, or a comparable BI tool required, and practical application of AI in Procurement \n · Experience supporting executive-level reporting and communications; has prepared materials for VP, CFO, or CEO-level audiences \n · Bachelor's degree required in Business, Finance, Supply Chain, Data Analytics, or a related field, or relevant work experience \n \n Why This Role \n Subway is one of the world's largest restaurant brands and Procurement is in the early stages of a transformation that will have direct, measurable impact on enterprise EBITDA. The COE Manager role is not a support function; it is a key leadership role that will ensure the entire Procurement transformation is possible. Without the systems, data, and accountability infrastructure this role builds, savings cannot be identified, validated, or sustained at scale. \n \n This role has full CEO and CFO sponsorship, direct VP Procurement reporting, and a mandate to build something that has never existed at Subway before. For someone who will roll up their sleeves, is energized by building, who wants to own the tools and data that make a $15M EBITDA program \n run, and who is ready to be the operational backbone of a high-visibility enterprise transformation, this is that role. \n \n What do we offer? \n • Insurance Plans (Medical, Life) \n • Pension/401K/RSP (country specific) \n • Competitive Bonus \n • Mobility Allowance \n • Tuition Reimbursement \n • Company Holidays \n • Volunteering time \n • And More… \n \n Compensation: $105,000–$131,400 annually, based on job related factors including skills, experience, education/training, location, and internal equity.
