Registration Representative

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment. Our office is located at 175 Fore River Parkway, Portland, ME 04102. Primary Responsibilities: Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits Gathers necessary clinical information and processes referrals and pre-authorizes according to insurance plan requirements Verifies insurance coverage, benefits and creates price estimates, reverifications as needed Collects patient co-pays as appropriate and conducts conversations with patients on their out-of-pocket financial obligations Identifies outstanding balances from patient's previous visits and attempts to collect any amount due Training new staff utilizing training checklists Responds to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful manner Generates, reviews and analyzes patient data reports and follows up on issues and inconsistencies as necessary Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units Q&A day to day support Registration quality checks Census Audit You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED 3 years of customer service experience such as hospital, office setting, customer service setting, or phone support Ability to work onsite at 175 Fore River Parkway, Portland, ME 04102 Ability to work from 7:00pm - 7:00am Sunday, Monday & Tuesday, 7:00pm - 1:00am on Wednesday Ability to occasionally work weekends and on-call, per business need Flu vaccination is an essential job function of this role. Candidates located in states that mandate Flu vaccination doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state, and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation Must be 18 years of age OR older Preferred Qualifications: 1 years of experience as a medical receptionist Experience with Microsoft Office products Working knowledge of medical terminology Understanding of insurance policies and procedures Ability to perform basic mathematics for financial payments Experience in requesting and processing financial payments Experience in insurance reimbursement and financial verification Experience in a Hospital Patient Registration Department, Physician office or any medical setting Soft Skills: Strong interpersonal, communication and customer service skills Physical and Work Environment: Standing for long periods of time (10 to 12 hours) while using a workstation on wheels and phone/headset Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. RPO RED

Patient Access Representative Associate

Join Us at our Virtual Job Fair to learn more about this position! Wednesday, October 14th | 12pm - 2pm CDT Register here: https://uhg.hr/RSVP-patientaccess-event $1,500 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Patient Access Representative Associate is responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and enters information into an electronic medical record. Location: 800 E 28 th St, Minneapolis, MN 55407 Primary Responsibilities: Greets and welcomes patient in person Collects demographic and insurance information Checks in and interviews patients to complete appropriate paperwork Directs patient to their appointment or procedure May assist in scheduling add-on appointments Documents, any issues and resolutions in electronic medical record Resolve claim issues or registration errors on patient accounts Uses resources, tools and procedures to complete registration for accounts and in assigned work queues Verifies insurance eligibility and benefits information for payers and interprets results focusing on complex billing situations Obtains cost information and explains information to patient if necessary Collects co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed Screening and approving patients for financial assistance programs Assists and counsel's patient with application process for available financial assistance programs Provides technical or functional direction for employees Assist patients in completion of request for information forms and submits to appropriate department Obtains signatures from patients as needed May gather medical record information from all departments for collection Provide customer service for inbound and outbound telephone calls May mentor other staff as needed Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 6 months of customer service experience in a healthcare, retail, food service, bank/office settings, call center, or other settings that engages with customers, etc. Intermediate level of proficiency with Microsoft Office products Ability to work from 5:00am - 1:30pm on the following days Week 1 Schedule: Sun: 7:00a-3:30p Mon: 5:00a-1:30p Wed-Fri: 5:00a-1:30p Week 2 Schedule: Mon-Tue: 5:00a-1:30p Wed-Thu: 5:00a-1:30p Sat: 7:00a-3:30p Must be 18 years of age OR older Preferred Qualifications: Revenue Cycle experience General office experience Epic experience Physical Demands: Consistent walking, standing, bending, turning, etc. Lifting weight Up to 10 lbs. occasionally, up to 2-5 lbs. frequently PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. RPO, RED

OB/GYN Physician - Pediatric & Adolescent Gynecologist - Yorktown, NY

Optum NY, (formerly Optum Tri-State NY) is seeking a Pediatric & Adolescent Gynecologist to join our team in Yorktown Heights, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you'll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Position Highlights: Split time between two outpatient locations in Yorktown Heights and Poughkeepsie Maintain a Pediatric & Adolescent Gynecology practice with one other physician Collegial group practice with a large referral base Excellent support staff and dedicated practice management systems in place that allows you to practice at the top of your license Sub-specialty training preferred but not required State of the art Epic EMR system Research opportunity available if desired Commitment to quality care in a patient centered, provider-led, team-based environment What makes an Optum organization different? Quadruple Aim: Improving Patient Satisfaction; Lowering Costs; Delivery High-Quality Outcomes; Increasing Provider Satisfaction and Well-Being Clinicians are supported to practice at the peak of their license Clinician-centric and clinician focused, with shared EMR across businesses to support coordinated care The culture is one of clinical innovation and transformation Affiliations with prestigious organizations We are influencing change on a national scale while still maintaining the culture and community of our local care organizations Compensation & Benefits Highlights: Competitive compensation model with built in guarantees during first 1-2 years, quality incentives and growth earning potential Financial stability and support of a Fortune 5 Company Robust retirement offerings including employer funded contributions and Employee Stock Purchase Plan (ESPP for UHG Stock) Comprehensive benefits plan inclusive of medical, dental, vision, STD/LTD, CME and malpractice coverage Robust clinician learning and development programs The Optum Story in the Tri-State Region: Optum Tri-State was formed in 2022 by bringing together Riverside Medical Group, CareMount Medical and ProHealth Care. The regional alignment combines resources and services across the care continuum - from preventative medicine to diagnostics to treatment and beyond - and features 70 specialties, working in 360 medical practices and more than 55 urgent care locations across New York, New Jersey, and Southern Connecticut. As a Patient Centered Medical Home, Optum Tri-State can provide patient-focused medical care to the entire family. This dynamic position would afford you the opportunity to join a regional, inter-disciplinary care team of over 2,100 providers who serve nearly 2 million patients. Our doctors and clinicians have access to the latest medical information and technology, which lets them spend more time with patients, provide better care and realize better outcomes. With Optum, we've found that putting clinicians at the center of care is the best way to improve lives. Our physician-led organizations are some of the most dynamic and progressive health care organizations in the world. You will find our team working in local clinics, surgery centers and urgent care centers, within care models focused on managing risk, higher quality outcomes and driving change through collaboration and innovation. Learn more at http://www.workatoptum.com/provider Required Qualifications: Able to Obtain Unrestricted licensure in the state of New York or has New York application in process Able to Obtain BE/BC Obstetrics and Gynecology Able to Obtain Completion of subspecialty training in pediatric and adolescent gynecology and minimally invasive surgery in children. Able to Obtain Active and unrestricted DEA License or ability to obtain prior to start Would you thrive with Optum? Do you practice evidence-based medicine? Are you seeking a practice focused on patient-centered quality care, not volume? Are you a team player - comfortable delegating and empowering teams? Are you constantly seeking better ways to do things? Do you want to be part of something better? New York Residents Only : The salary range for New York residents is $318,275.00 to $472,626.00 per year. Salary Range is defined as total cash compensation at target. The actual range and pay mix of base and bonus is variable based upon experience and metric achievement. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Optum NY/NJ was formed in 2022 by bringing together Riverside Medical Group, CareMount Medical and ProHealth Care. The regional alignment combines resources and services across the care continuum - from preventative medicine to diagnostics to treatment and beyond across New York, New Jersey, and Southern Connecticut. As a Patient Centered Medical Home, Optum NY/NJ can provide patient-focused medical care to the entire family. You will find our team working in local clinics, surgery centers and urgent care centers, within care models focused on managing risk, higher quality outcomes and driving change through collaboration and innovation. Together, we're making health care work better for everyone. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. RPO Red

Associate Patient Care Coordinator

Optum NY/NJ, is seeking a Associate Patient Care Coordinator to join our team in Poughkeepsie, NY . Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Optum has an immediate opening for a friendly, patient focused and detailed oriented Associate Patient Care Coordinator to join our team. Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule: 40-hour work week Monday through Friday from 8:00 am to 5:30 pm. May float to other offices as needed. The scheduled will be determined upon hire. Location: 2507 South Rd, Fourth Floor, Poughkeepsie, NY 12601 Primary Responsibilities: Greets patients and visitors in a prompt, courteous and helpful manner Verifies insurance information, address and phone number of the patient, registers new patients Arrives patients on the computer for scheduled appointment Follow the payment Security policy and procedures according to Optum Medical guidelines Answers incoming and outgoing phone calls in a courteous and prompt manner; directs calls and takes messages, ability to make confirmation calls Ability to maintain a work queue list- complete any pending actions ie referrals, scheduling appointments Schedules patients for future appointments Assists therapists with paperwork needed for pre-certification of therapy visits Confirms new patient appointments for the next day Performs clerical duties such as copying, faxing and filing Contact patient in case of no call\no show Ability to use an electronic health record (EPIC) Effectively executes time management by notifying the provider team of the patient's arrival, consistently reviewing the daily patient schedule, and notifying the team of any potential conflicts., which may include voicemails, emails, and online bookings. Helps ensure continuity of care and communication between Optum providers and other partners as appropriate. Completes clinic reports and administrative duties to ensure exceptional patient care. Execute working knowledge of HIPAA privacy laws by protecting patient information. Maintain confidentiality of all patient and employee information. Opens or closes the clinic facility. Performs related work as required What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: http://uhg.hr/uhgbenefits You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma or GED 1 years of computer proficiency experience (multitasking through multiple applications including Microsoft Outlook, Excel, and Word) 1 years of customer service or healthcare experience Ability to travel 10% to other offices as needed for coverage Preferred Qualifications: 1 years of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records Experience working with an electronic health record (EPIC) Knowledge of Medical terms Bilingual in Spanish and English Soft Skills: Ability to work independently and maintain good judgment and accountability Demonstrated ability to work well with health care providers Strong organizational and time management skills Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. RED, RPO

Associate Patient Care Coordinator

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Patient Access Representative is responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting, and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment. Primary Responsibilities: Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits Utilizes computer systems to enter access or verify patient data in real - time ensuring accuracy and completeness of information Gathers necessary clinical information and processes referrals, pre-certification, pre-determinations, and pre-authorizes according to insurance plan requirements Verifies insurance coverage, benefits and creates price estimates, reverifications as needed Collects patient co-pays as appropriate and conducts conversations with patients on their out-of-pocket financial obligations Identifies outstanding balances from patient's previous visits and attempts to collect any amount due Responsible for collecting data directly from patients and referring to provider offices to confirm and create scheduled appointments for patient services prior to hospital discharge Responds to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful manner Generates, reviews, and analyzes patient data reports and follows up on issues and inconsistencies as necessary What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED 1 years of customer service experience in a hospital, office setting, customer service setting, or phone support role Ability to work Monday - Wednesday - 2 pm - 2:30 am, Thursday - 2 pm - 8 pm Must be 18 years of age or older Preferred Qualifications: Experience with Microsoft Office products Experience in a Hospital Patient Registration Department, Physician office or any medical setting Experience in insurance reimbursement and financial verification Experience in requesting and processing financial payments Working knowledge of medical terminology Understanding of insurance policies and procedures Ability to perform basic mathematics for financial payments Soft Skills: Strong interpersonal, communication and customer service skills Physical Demands: Standing for long periods of time (10 to 12 hours) while using a workstation on wheels and phone/headset *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. RPO, RED

Part Time Patient Access Representative

$1,500 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come makes an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. As a Patient Services Representative Associate , your work will directly contribute to improving health outcomes for those who need it most. You will be the first point of contact for patients, offering them not only the critical logistical support needed to navigate their care but also a compassionate, welcoming presence during what can often be stressful times. In this role, you can make a lasting impact on individuals and families in your community, helping them access and navigate the health services they deserve. Location: United Hospital - Saint Paul, MN Hours: 32 hours bi-weekly Schedule: Night shift, 8-hour shifts, variable start times including: 8:30 PM or 10:30 PM. Every other weekend. Holiday rotation. Primary Responsibilities: Greets and welcomes patients in person, providing a friendly and supportive first impression while directing them to their appointments and procedures Collects and verifies demographic, insurance, and benefits information, interpreting results and obtaining necessary signatures Checks in and interviews patients to complete the required paperwork, including financial assistance applications and requests for information forms Obtains and explains cost information to patients, collects co-pays and deductibles, and counsels' patients on available financial assistance programs Addresses and resolves claim issues or registration errors while documenting any issues and resolutions in the electronic medical record Uses resources, tools, and procedures to complete registration for accounts and assigned work queues Provides customer service for inbound and outbound telephone calls, ensuring clear communication and prompt resolution of patient inquiries Assists in scheduling add-on appointments as needed May mentor other staff, provide technical or functional direction, and gather medical record information as needed Other duties as assigned, supporting the dynamic needs of the healthcare environment with flexibility and a commitment to patient care You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 6 months of customer service experience Intermediate level of proficiency with Microsoft Office products Ability to work standard daytime hours, Monday-Friday for the first 3 weeks after hire in alignment with the training schedule Ability to work night shift, 8-hour shifts, variable start times including: 8:30 PM or 10:30 PM Ability to work every other weekend & holidays on a rotating basis Must be 18 years of age or older Preferred Qualifications: Revenue Cycle experience General office experience Epic experience Physical Demands: Consistent walking, standing, bending, turning, etc. Lifting weight Up to 10 lbs. occasionally, up to 2-5 lbs. frequently PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. RPO, RED

RN ASC Manager PACU Everett

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Under minimal supervision, is responsible for the administration and supervision of personnel in assigned area (OR, Endoscopy/GI Lab, or POC/POH/PACU). This position is accountable to the Director, ASC (Ambulatory Surgical Centers) for coordination of all nursing care given and all related supporting services. Is a responsible resource for the allocation and completion of assigned functions in the daily operation of the ASC(s). Interprets Clinic and departmental philosophy, objectives, policy and procedures and facilitates effective communication with the ASC team to provide optimal patient experience. Primary Responsibilities: Department Management Oversees delivery of services in assigned area and actively works with all members of the department health care team to manage patient care Ensures quality and safety of care and smooth patient flow within department Collaborates with leadership and other business functions in enhancements to clinical care model and operational flow Maintains materials, adequate supplies and equipment in assigned area Maintains an environment of "survey readiness" in assigned area Staff Management Provides regular performance feedback and conducts performance appraisals. Monitors recertification, skill development and performance of the staff. Directs the work of staff, including supervision, hiring, and terminations; determines staffing needs and ensures efficient utilization of staff Participates in patient experience initiatives Along with ASC Educator, oversees and evaluates orientation program of personnel Communicates educational needs of personnel to Director, ASC and ASC Educator Provides education opportunities to increase knowledge of personnel Plans and participates in departmental staff meetings Policies and Procedures Develops clinical policy and procedures, and trains to them, in conjunction with ASC Educator. Assists with development of protocols and other related written resource materials appropriate to the needs of the nursing manager's areas of responsibility Communicates, monitors and enforces compliance with policy and procedures in accordance with Standard Occupational Classification (SOC). Works with ASC Director on any non-compliance issues Maintains current knowledge of the technological development in instrumentation and equipment Strategic Planning Meets regularly with leadership Assists in budget preparation and resolving variances Duties listed below are integrated into all job functions: All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing his or her job responsibilities and conducting themselves in a professional, courteous and respectful manner toward fellow employees, physicians and patients Must relate to other people beyond giving and receiving instructions: (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisor Performs all duties in a manner which promotes and supports the Core Values and Compact of The Everett Clinic Integrates Lean principles, practices and tools to improve operational efficiency, reduce costs and increase customer satisfaction Frequently must follow written and oral instructions as well as complete routine tasks independently Completes annual compliance training on HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signs Agreements Ensures confidentiality of patient information following HIPAA guidelines and policies Attends training to meet requirements of the job position and as needed or mandated by policies, Div. of Occupational Safety & Health (DOSH), OSHA, L&I and other state/federal regulations Has regular and predictable attendance Flexibility to cross-cover staffing needs among all three regional OCW ASC locations, as needed Performs other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Associates degree or Bachelor's degree in Nursing Current RN License in State of Washington Current AHA- BLS and ACLS certification 2 years of nursing experience in specific assigned area (OR, Endoscopy/GI Lab or POH PACU) 2 years of leadership experience (lead, supervisor and above) in a clinical setting or demonstrated equivalent experience Knowledge of ADA, Fitness for Duty, FMLA policy, HIV counseling procedures & blood borne pathogen protocols, WISHA/OSHA mandated regulations, Personal protective equipment, Hazards materials, and Infection control procedures Knowledge and ability to teach and apply current theories, techniques and practice Utilizes effective communication skills in interpersonal relationships with patients, families, physicians, and other health care providers Demonstrates ability to carry out skills as outlined in nursing procedures for clinical areas worked including administration of prescribed medications & treatments in accordance with nursing standards and clinic policy Preferred Qualifications: Certified Nurse Operating Room (CNOR) CGRN (Certified Gastroenterology Registered Nurse) certification ASPAN Certification Demonstrated advanced level of achievement of performance standards according to AORN or ASPAN standards of practice Demonstrates effective/informative charting & written communication Skill in applying & modifying the principles, methods and techniques of professional nursing to provide on-going patient care Critical thinking skills, ability to interpret, adapt and apply guidelines and procedures Demonstrated proficiency in using Word, Outlook and limited expertise in Excel Demonstrates ability to perform self-evaluation, taking responsibility for own professional growth and development Demonstrates accountability/responsibility for own actions and decisions Demonstrates ability to function effectively in emergency situations Demonstrates an ability to communicate (verbal & written) and maintain good relationships with medical staff, management, customers, & other departments Physical Demands: Must be able to frequently stand and walk from place to place for long periods of time with intermittent breaks Must be able to run during an emergency Must be able to frequently use hands and fingers to handle, grasp or feel objects, tools, controls and medical or office equipment Must be able to frequently repeat the same movements Must be able to make quick, precise adjustments to machine controls and move arms and legs quickly Must be able to speak clearly so listeners can understand and be able to understand the speech of another person Must be able to hear sounds and recognize the difference between them Must have a level of visual acuity to be able to see details of objects from near and far and see differences between colors, shades and brightness and determine the distance between objects May have periods of prolonged sitting in connection with telephone or computer usage Must able to use muscles to lift, push, pull or carry heavy objects Occasionally may be required to lift up to 50 pounds and carry up to 24 pounds Must be able to bend, stretch, stoop, twist, squat, kneel, crawl, push/pull, grasp, handle or reach out Must be able to move two or more limbs together while remaining in place Must be able to coordinate the movements of several parts of the body, such as arms and legs, while the body is moving Must be able to demonstrate proper body mechanics to support physical activity for long periods without getting tired or out of breath Must be able to keep or regain the body's balance or stay upright when in an unstable position Mental Demands: While performing the duties of this job, employees are regularly required to use written and oral communication skills Read and interpret data, information and documents Analyze and solve non-routine and complex office administrative problems May use math and mathematical reasoning; observe and interpret situations Learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks Work under intensive deadlines with frequent interruptions Interact with managers, staff, customers, patients, the public and others encountered in the course of work, some of whom may be dissatisfied or abusive individuals Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

RN Gastroenterology Clinic

$7,500 Sign On Bonus for External Candidates For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together. The RN's primary role is to provide personalized patient care; support the provider's practice by performing clinical duties and assisting in the coordination of patient care. The RN's communication, conduct and performance should support the clinics efforts. Primary Responsibilities: Assesses and evaluates patient care needs. Suggests solutions to patient care problems & complaints Identifies & recommends solutions to departmental problems Assists in assessing departmental function and productivity & recommends changes as necessary Assesses patient/family learning needs and coordinates and carries out teaching plan You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Graduation from an accredited school of nursing Active Registered Nurse license through the Washington State Department of Health Basic Life Support for Healthcare providers (AHA) or CPR/AED for the Professional Rescuer (American Red Cross) Preferred Qualification: 2 years of experience working as an Registered Nurse Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Associate Patient Care Coordinator

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Our office is located at 1420 S Central Ave., Glendale CA 91204. This position will be in the Admitting Department. This role will require the need to work Monday - Friday - 12 PM - 8:30 PM Primary Responsibilities: Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration Properly identifies the patient to ensure medical record numbers are not duplicated Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information in order to ensure appropriate reimbursement Carefully reviews all information entered in ADT on pre-registered accounts. Verifies all information with patient at time of registration; corrects any errors identified Identify all forms requiring patient/guarantor signature and obtains signatures Ensures all required documents are scanned into the appropriate system(s) Identifies all appropriate printed material hand-outs for the patient and provides them to the patient/guarantor (Patient Rights and Responsibilities, HIPAA Privacy Act notification, Advance Directive, etc.) Follows "downtime" procedures by manually entering patient information; identifying patient's MRN in the MPI database, assigning a financial number; and, accurately entering all information when the ADT system is live Follows EMTALA-compliant registration steps for both Emergency Department and Labor and Delivery areas Assesses self-pay patients for presumptive eligibility and when appropriate, initiates the process As patients require admissions, Transfers and or Discharges at the facility location. With the understanding to teamwork and support that may require modification to meet those needs Supports clinical bed management duties by ensuring system updates have been made in required IT systems for Admits, Transfers and Discharges, meeting 5-minute performance standard Corrects registration edits and demographic updates as required when changing patient status Conduct Insurance Eligibility / Benefit Verification via web-based tools and as necessary by phone Supports registration activities by printing necessary documentation (i.e., face sheets, patient armbands, and etc.), coordinating production with the facility caring for the patient Provides fax, phone, or electronic notification to payers of patient admissions and upgrades. Identifies issues in need of escalation to corporate Financial Clearance staff and / or facility financial specialists (i.e., Financial Clearance and / or Financial Counseling staff) Maintains up-to-date knowledge of specific registration requirements for all areas, including Inpatient and Outpatient Registration Services Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration. Communicates with the facility or providers when necessary to clarify or obtain additional patient information When necessary, escalates accounts to appropriate facility Patient Registration leadership staff Comply with HIPPA, PHI and its implications, ABN, MSP, EMTALA, etc. and other regulations which affect the registration process What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School diploma/GED 3 years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related role 3 years of experience with insurance - Medicare Medi-Cal, and Commercial 1 years of experience in requesting and processing financial payments 1 years of experience working in medical terminology Advanced level of computer proficiency Ability to work on-site at our Admitting Department at 1420 S Central Ave., Glendale CA 91204 Preferred Qualifications: Knowledge of charity care programs as well as the various government and non-government programs Experience with MS4 and Cerner Bilingual fluency (Armenian and Spanish) Strong knowledge of both government and commercial insurances Soft Skill: Thorough understanding of insurance policies and procedures PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. RPO RED

Medical Assistant - Pediatrics

$4,000 sign on bonus for external candidates For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. The Medical Assistant (MA) is responsible for performing patient-oriented procedures under the direction and supervision of a clinician, RN, or LVN to ensure safe and appropriate patient care. The MA assists the clinician with minor medical and surgical procedures; performs a broad spectrum of clerical and administrative duties related to the delivery of patient care assistance. This position is located at: 6071 E Woodmen Rd Colorado Springs, CO Primary Responsibilities: Consistently exhibit behavior and communication skills that demonstrate the company's commitment to superior customer service, including quality care and concern with internal and external customers Use, protect, and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards Anticipate the clinician's needs and carries out orders Check for patients' arrival status and escorts patients from waiting area to exam rooms. Escorts patients to ancillary services as needed Obtain, record, and report vital signs and other pertinent patient information to RN, LVN, or clinician Perform various medical procedures and medication administration as appropriate for their certification Perform phlebotomy, process lab specimens, and maintain lab specimen logs as appropriate Assist clinician with procedures as requested Ensure proper documentation of all procedures Maintain and clean exam and treatment areas, specimen processing areas, and medical equipment Complete or assist with the completion of appropriate forms, tracking, transport, etc. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School diploma or GED Completion of a Medical Assistant program, or relevant experience BLS certification or willing to obtain within 30 days of hire Preferred Qualifications: 1 years of experience in an ambulatory care setting as a Medical Assistant/EMT Pediatric expereince Electronic medical records (EMR) experience Experience in primary care, internal medicine or specialty care such as pediatrics, pain management, cardiology, urology, orthopedics, oncology, senior care, OBGYN, urgent care Bilingual English and Spanish Willing to travel to various OptumCare CO clinic locations as needed Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline : This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Associate Patient Care Coordinator

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Our office is located at 1420 S Central Ave., Glendale CA 91204. Primary Responsibilities: Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity and Rehabilitation units Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration Properly identifies the patient to ensure medical record numbers are not duplicated Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information to ensure appropriate reimbursement Carefully reviews all information entered in ADT on pre-registered accounts. Verifies all information with patient at time of registration; corrects any errors identified Identify all forms requiring patient/guarantor signature and obtain signatures Ensures all required documents are scanned into the appropriate system(s) Identifies all appropriate printed material hand-outs for the patient and provides them to the patient/guarantor (Patient Rights and Responsibilities, HIPAA Privacy Act notification, Advance Directive, etc.) Follows "downtime" procedures by manually entering patient information; identifying patient's MRN in the MPI database, assigning a financial number; and, accurately entering all information when the ADT system is live Follows EMTALA-compliant registration steps for both Emergency Department and Labor and Delivery areas Assesses self-pay patients for presumptive eligibility and when appropriate, initiates the process In the Emergency Department follows protocol for special cases, including but not limited to 5150, Sexual Assault Response Team (SART), Domestic Violence patients, Child Protective Services, incarcerated patients, Worker Compensation patients, auto accidents, animal bite reporting, etc. as required You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED 2 years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related role 2 years of experience in understanding insurance policies and procedures, both commercial and government 1 years of experience in requesting and processing financial payments 1 years of experience working in medical terminology Intermediate level of computer proficiency Ability to work shift times between the hours of 10:00am - 2:30am per business need Ability to work on-site at our Emergency Department at 1420 S Central Ave., Glendale CA 91204 Preferred Qualifications: Experience with MS4 and Cerner Knowledge of charity care programs as well as the various government and non-government programs Strong knowledge of both government and commercial insurances Bilingual fluency PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. RPO RED

Phlebotomist Per Diem

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Under general supervision, the Phlebotomist Per Diem will be responsible for performing a wide range of laboratory duties, including specimen collection, waived and moderate testing (including microscopy), and EKGs. The Phlebotomist Per Diem will have a strong background in phlebotomy, laboratory procedures, and patient care. This position requires excellent attention to detail, accuracy, and organizational skills. The Senior Phlebotomist will work independently and as part of a team to ensure the delivery of high-quality patient care. Schedule: Office is open seven days a week, 365 days a year. Minimum of one day per week, not to exceed 960 hours per year. Monday through Sunday, between 7:00 a.m. and 7:00 p.m. PST. Final schedule will be determined by the manager upon hire. Location: 904 7TH Ave., Seattle, WA 98104 (laboratory) This is the main office; you will be required to travel 100% of the time to the other Optum Draw Satellites Primary Responsibilities: Venipuncture and specimen collection: Collect blood specimens from patients using venipuncture and capillary puncture techniques promptly Maintain a clean, safe, and efficient work environment Process and prepare specimens for testing and transport Troubleshoot and resolve issues related to specimen collection, testing, and equipment Give proper patient collection instructions (i.e. urine collection, stool collection, etc.) Instruct patients in post-phlebotomy care Properly dispose of bio-hazardous and sharps materials Obtain specimens for microbiology testing Perform electrocardiograms (EKGs) and other miscellaneous services Order sufficient supplies to perform the workload and rotate stock and prevent the use of outdated supplies Always follow the venipuncture standard of work (SOW) Always follow the processing standard of work (SOW) including positive identification of all patient specimens Perform waived and moderate complexity laboratory testing: Performs both waived and moderate complexity laboratory testing, including microscopy Maintain accurate records of patient information, test results, and laboratory procedures Perform quality control and calibration procedures to ensure the accuracy and reliability of test results Participate in quality assurance and quality control activities including proficiency testing Always follow the resulting standard of work (SOW) Always follow the processing standard of work (SOW) Participate in competency assessment Follow The Optum Clinic lab procedures and guidelines Follow the Calling Critical Value policy Customer Experience: Interact with patients and healthcare providers in a professional and compassionate manner While registering patients, always follow the reception standard of work (SOW) Problem solve efficiently and promptly Locate missing lab orders and specimens Competent and efficient phone skills Duties integrated into all job functions: All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing job responsibilities, and conducting themselves professionally, courteously, and respectfully toward fellow employees, physicians, and patients Must relate to other people beyond giving and receiving instructions: (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisor Performs all duties in a manner that promotes and supports the Core Values of The Everett Clinic Integrate Lean principles, practices, and tools to improve operational efficiency, reduce costs and increase customer satisfaction Must follow written and oral instructions and complete routine tasks independently Complete all compliance training, including but not limited to HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signed Agreements Ensures confidentiality of patient information by following HIPAA guidelines and TEC policies Attends training to meet job position requirements and as needed or mandated by TEC policies, Div. of Occupational Safety & Health (DOSH), OSHA, L&I, and other state/federal regulations Have regular and predictable attendance Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED Medical Assistant-Phlebotomist (MA-Pbt) certification from the state of Washington to perform capillary and venous invasive procedures for blood withdrawal under the supervision of a health care practitioner Completion of a Phlebotomy Certificate program through an accredited school BLS (AHA) certification is required or obtained within the first 30 days of employment 1 years of experience in excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others and as well within the team environment 1 years of computer proficiency experience with Microsoft Office and demonstrates solid computer skills Ability to have reliable transportation and travel 100% of the time to the other draw locations within Optum Optum- Madison 904 7 th Ave, (Second Floor Laboratory) Seattle WA 98104 -Main Office Optum-Ballard 1448 NW Market St., Ste. 200, Seattle, WA 9810 Optum-Northgate Plaza 9709 3rd Ave. NE, Seattle, WA 98115 Ability to work one day per week not to exceed 960 hours per year Able to use muscles to lift, push, pull, or carry heavy objects. Occasionally, lifting to 50 pounds and carrying up to 24 pounds may be required Ability to abide by the code of conduct per Optum/UHG Preferred Qualifications: 2 years of blood draw experience 2 years of blood draw experience, Knowledge of laboratory information systems and electronic medical record Documented training program to include all elements of CLIA regulation 42CFR493.1423 Experience performing EKG's and accurately determine acceptable readings Knowledge of medical terminology, anatomy and physiology Knowledge of laboratory information systems and electronic medical record Demonstrated solid organizational and time management skills Proven ability to maintain a clean, safe, and efficient work environment Proven ability to troubleshoot and resolve issues related to specimen collection, testing, and equipment Proven ability to work with a diverse patient population, including infants, children, adults, and geriatric patients Thorough understanding of phlebotomy techniques, procedures, and safety protocols Knowledge of common safety hazards and precautions to establish a safe work environment Knowledge of waived laboratory testing, including sample preparation and analysis, quality control, and troubleshooting Familiarity with EKG procedures and acceptable results Demonstrated attention to detail and accuracy Understanding of HIPAA regulations and compliance standards Soft Skills: Ability to work independently and maintain good judgment and accountability Ability to acclimate working on a small or large team Demonstrated ability to work well with health care providers Strong organizational and time management skills Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Physical and Mental Demands: Employees must meet the physical and mental demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions Physical Demands: Must be able to frequently stand and walk from place to place for long periods with intermittent breaks Must be able to run during an emergency Must be able to frequently use hands and fingers to handle, grasp or feel objects, tools, controls, and medical or office equipment Must be able to repeat the same movements frequently Must be able to make quick, precise adjustments to machine controls and move arms and legs quickly Must speak clearly so listeners can understand and be able to understand the speech of another person Must be able to hear sounds and recognize the difference between them Must have a level of visual acuity to see details of objects from near and far, see differences between colors, shades, and brightness, and determine the distance between objects. May have periods of prolonged sitting in connection with telephone or computer usage Must be able to use muscles to lift, push, pull, or carry heavy objects. Occasionally, lifting 50 pounds and carrying up to 24 pounds may be required Must be able to bend, stretch, stoop, twist, squat, kneel, crawl, push/pull, grasp, handle, or reach out Must be able to move two or more limbs together while remaining in place Must be able to coordinate the movements of several body parts, such as arms and legs, while the body is moving Must demonstrate proper body mechanics to support physical activity for long periods without getting tired or out of breath Must be able to keep or regain the body's balance or stay upright when in an unstable position Typical Working Conditions: The work environmental characteristics described here represent those employee encounters while performing the job's essential functions Can have frequent exposure to communicable/infectious diseases, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinical environment. Interaction with others is busy, constant, and occasionally interruptive. Typical office conditions and noise levels are usually quiet. Work may be demanding at times. It may require the ability to work irregular hours Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. RPO RED