Senior Medical Director People Culture and WPMG Compliance Program (Renton)
Washington Permanente Medical Group (WPMG) is a clinician-led, self-governed, and independent multi-specialty group practice, providing care to Kaiser Permanente patients in Washington state. We work unencumbered by traditional health care obstacles and without silos; prioritizing people over profits, collaboration over ego, and driven by a singular goal: our patients' health. At WPMG, we take care of the whole person, with a team to address the fundamental, social, and emotional needs that contribute to total health. We are clinicians motivated by the desire to make a purposeful difference in the communities we serve, and in how health care is delivered. Admin FTE for this role is 0.6. Minimum of 0.2 FTE of clinical practice is required and can be up to 0.4. Pay range: minimum $331,919 and maximum $454,683 clinical JOB SUMMARY The Senior Medical Director, People & Culture and WPMG Compliance Program reports directly to the Executive Medical Director (EMD) and serves as the senior physician leader responsible for advancing clinician engagement, organizational culture, wellness, inclusion, professional conduct, disciplinary action, performance management program and compliance across WPMG. Working in close partnership with Foundation and Health Plan People & Culture leaders, this role helps implement enterprise workforce and culture strategies within the Medical Group while ensuring alignment with WPMG priorities and organizational objectives. The Senior Medical Director serves as a trusted advisor to physician, operational, and executive leaders, supporting complex personnel issues. They help drive organizational effectiveness, leadership development, conflict resolution, and change management efforts across the Medical Group. This leader plays a critical role in fostering collaboration, strengthening trust, improving team dynamics, and helping leaders and departments successfully navigate organizational challenges and transformation. They oversee performance management of clinicians, and revisions to HR policies and procedures to ensure consistent interpretation of regulations and procedures. In addition, the Senior Medical Director leads the WPMG Compliance Program and provides oversight of clinician-related compliance, professional conduct, Medical Group bylaws and policies, and applicable regulatory requirements. Through proactive consultation, education, risk identification, and partnership with compliance and operational leaders, this role promotes a culture of integrity, accountability, inclusion, and continuous improvement in support of exceptional patient care and organizational performance. PRINCIPAL DUTIES & RESPONSIBILITIES Culture, Professional Development & Workforce Wellness As a leader of a team, demonstrates continuous learning and maintains a highly skilled and engaged workforce by aligning resource plans with business objectives; partnering with the Foundation for recruitment, selection, and development of talent; motivating teams; preparing individuals for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance when difficult decisions need to be made; and ensuring performance management guidelines and expectations drive business needs. Provides executive oversight of clinician wellness and professional fulfillment activities within WPMG. Through leadership of the Wellness function, partners with Foundation and enterprise leaders to implement organization-wide wellness strategies, standards, and programs within the medical group. Ensures effective local execution of wellness initiatives; identifies and escalates clinician well-being risks and opportunities; monitors outcomes and engagement; and advises medical group leadership on actions to strengthen clinician resilience, professional satisfaction, retention, and workforce sustainability. Provides executive oversight of clinician inclusion and belonging initiatives within WPMG. Through leadership of the, Inclusion function, supports the implementation of Foundation-established inclusion strategies, standards, and priorities within clinician operations. Partners with Foundation, HR, and operational leaders to promote an inclusive culture, support leadership accountability, monitor progress against established goals, and ensure alignment with regulatory requirements, organizational values, and workforce objectives. Partners with Market HR Leadership Team to ensure the delivery of high-quality, timely and responsive services aligned to the goals of the enterprise. Evaluates the effectiveness of services and recommends modifications/changes for areas of responsibility based on client feedback. Promotes a culture of integrity, inclusion, and ethical practice across clinician services. Acts as a visible role model for Kaiser Permanente's Code of Ethical Conduct (Principles of Responsibility) and ensures culturally sensitive HR services are delivered at every level. Leads the governance and oversight of clinician engagement measurement processes, partnering with organizational leaders to interpret survey data, identify improvement opportunities, and drive sustainable actions that strengthen engagement, retention, and workforce effectiveness. Clinician Relations and Professional Practice Ensures the development of effective clinician employee relations strategies that align and support a sustainable clinician employee relations program. Develops implementation of action plans and methods for monitoring progress on the strategy. Applies effective interpersonal and formal presentation skills and builds trust with key stakeholders to influence optimal organizational outcomes. Guides problem resolution to issues related to clinician employee relations. Ensure strategies are considered in the context of the changing environment, the workforce and current regional realities. Provides consultation, guidance and coaching to executive/senior leaders and managers for complex, sensitive and high-risk clinician employment related matters. Directs and/or partners in the oversight of clinician employee relations activities by ensuring team members provide specialized consultation on clinician employee relations (e.g., performance management, employee discipline issues); analyzing and reviewing research and providing recommendations and assistance on employment related regulations both at the State and Federal level; serving as a point of advice, problem resolution, and facilitation for escalated employee relations issues; advising employees and management regarding employee relations policies, procedures, and documentation; managing the research, identification and analysis of employee relations concerns; managing arbitration and negotiation efforts; and defining problem resolution strategies. Directs and/or partners on complex HR investigations involving clinicians based on standard KP or negotiated labor practices by overseeing the collection and analysis of quantitative and qualitative data; conducting interviews on escalated issues; reviewing and evaluating research on key business issues; ensuring the creation of appropriate documentation; and evaluating and recommending corrective action plans for substantiated allegations. Responsible for clinician talent review. Leads the administration and oversight of the physician advancement-to-shareholder program and serves as a strategic advisor to the PMG Board of Directors on shareholder approval processes, ensuring objective evaluation, succession planning, and alignment with Medical Group standards and priorities. Supports clinician development, retention, professionalism, and succession planning initiatives. Provides executive oversight of clinician performance management and goal planning systems, establishing standards, monitoring effectiveness, promoting leadership accountability, and ensuring consistent application across the Medical Group. Compliance Program Leadership Oversees and manages the WPMG Compliance program, providing regular reports to the WPMG Board of Directors ensuring full alignment with internal audit functions and external regulatory requirements. Provides regular compliance reporting and recommendations to the EMD, Executive Leadership Team, Compliance Oversight Committee, WPMG Board. Promotes a culture of integrity, ethical conduct, accountability, and regulatory compliance throughout the Medical Group. Provides counsel to executive/senior leaders, managers regarding the interpretation and application of compliance requirements of various nature that create risk for the Medical Group Directs activities and initiatives to ensure continued regulatory compliance for multiple business functions by staying abreast of, interpreting, and designing strategy around regulatory changes; determining the impact of changes to the business; providing direction on implementation of changes throughout the business; providing regulatory input before and during inspections to minimize the risks of future non-compliance. Ensure compliance with all medical group bylaws and policies, liaison with PMG Board on ongoing policy development, improvement and compliance. Serves as HR rep for all medical group policies referencing HR or VP HR. Serves on Compliance Oversight Committee. Partners with KFHP and Foundation to ensure compliance with external requirements. Directs and oversees monitoring and compliance programs related to clinician conflicts of interest and transparency requirements, including annual conflict-of-interest disclosures, Sunshine Act compliance activities, issue identification, escalation, corrective
