Desktop Support Specialist (North Charleston)

This position will sit at one site but will support 5 sites. There will be occasional travel to the other 4 sites, up to an hour away (10-15%). Mileage will be reimbursed. There may also be occasional off hours in the evenings or weekends Job Summary: The Desktop Support Technician provides first-level IT support for end users within a manufacturing and business environment. This role is responsible for resolving desktop, laptop, mobile device, network, and peripheral issues while ensuring compliance with enterprise IT standards, cybersecurity requirements, and operational procedures. The technician serves as the primary customer-facing IT resource, supporting daily operations through ticket management, device deployment, troubleshooting, and routine system maintenance activities. The position works under the guidance of the Site IT Lead and escalates complex infrastructure issues when necessary. Key Responsibilities End User Support Serve as the first point of contact for IT support requests and walk-up support. Troubleshoot hardware, software, printer, network, and connectivity issues. Resolve incidents and service requests through the ticketing system. Escalate complex technical issues to senior support personnel when required. Provide exceptional customer service and end-user education. Desktop and Device Deployment Configure and deploy desktop computers, laptops, and manufacturing workstations. Join devices to corporate domains and perform Active Directory account administration. Install and validate required enterprise tools, including endpoint security and management software. Configure network settings and user access permissions. Support deployment and setup of mobile devices and enterprise mobility management solutions. Assist users during equipment installations and replacements. Endpoint Administration Verify proper installation and functionality of endpoint management and security tools. Assist with software updates, operating system updates, and patch management activities. Maintain accurate device inventories and asset documentation. Review and remediate endpoint compliance issues. Basic Network Support Troubleshoot connectivity issues involving network ports, switches, and wireless connections. Assist with IP address management and network audits. Support VLAN and subnet documentation efforts. Escalate advanced network issues to site leadership or networking teams. Security and Compliance Follow and reinforce cybersecurity policies and device usage requirements. Support endpoint security initiatives including antivirus and endpoint protection platforms. Assist with user account reviews and device audits. Help ensure systems remain compliant with enterprise standards and best practices. System Maintenance and Audits Perform periodic audits of: Active Directory computer accounts Device inventories Backup coverage Endpoint management systems Security tool functionality File share access permissions Assist with documentation updates and infrastructure reviews. Support backup verification and recovery testing activities. Customer Education Educate users on: Manufacturing versus standard corporate device requirements Mobile device management practices Collaboration room technologies Printing services and limitations Corporate IT standards and procedures Project Support Assist with local IT projects and infrastructure upgrades. Support equipment installations, moves, adds, and changes. Execute assigned project tasks with direction from senior IT staff. Technical Skills Operating Systems Windows 10/11 Windows Server (basic support) Endpoint Technologies Active Directory Endpoint Deployment and Imaging Device Configuration Hardware Installation and Troubleshooting Security and Management Tools Tanium CrowdStrike Endpoint Security Best Practices Backup and Recovery Macrium Reflect Basic Backup Verification Networking Fundamentals Networking Fundamentals TCP/IP DNS DHCP VLAN Awareness Network Connectivity Troubleshooting Collaboration and Mobility Mobile Device Management (SOTI) Zoom Rooms Microsoft 365 Applications Print Services Core Competencies Customer Service Problem Solving Technical Troubleshooting Attention to Detail Communication Skills Time Management Documentation Teamwork Continuous Learning Adaptability Preferred Qualifications Associate degree in Information Technology, Computer Science, or related field; or equivalent experience. 0-3 years of desktop support or IT help desk experience. Basic understanding of Windows operating systems, networking, and Active Directory. Experience supporting end users in a manufacturing or enterprise environment is preferred. Ability to work independently while following established procedures and standards.

Registered Nurse Coordinator (Lancaster County)

The RN Coordinator will report into the Executive Director of Nursing Operations and provide resident assessment at pre-admission, quarterly, annually, and when a change in health condition occurs in accordance with federal/state regulations. •Assists with the coordination and maintenance of all required schedules for MDS/Resident Assessment Instrument (RAI) for residents upon admission, quarterly, annually, with condition changes, and following current CMS Medicare/Managed Care schedules. •Assists with the coordination of assignment of support documentation for RAI to all departments. Assess changes in resident condition daily and coordinates new RAI processes when applicable. •Coordinates all applicable support documents including codes, batch checks, MDS printing, and locking procedure for RAI within time frames and in accordance with state and federal regulations. •Assists the team with reviews, assessment and documentation for potential new admissions prior to admission and provides information to applicable staff. •Coordinates care plan schedules/standards and ensures compliance through education/review/audits. •Coordinates Medicare utilization coverage with all applicable departments as required. Facilitates weekly review meetings. •Coordinates/verifies resident CMI for quarterly picture dates. •Coordinates the restorative program. Performs resident documentation as required. Job Requirements Current Licensure as a PA Registered Nurse. Current cardiopulmonary resuscitation (CPR) certificate. Please Note: Three (3) to five (5) years directly related experience in a long-term healthcare center. Demonstrated knowledge of the laws and regulations regarding MDS, Medicare, Managed Care, Medicaid case mix, current RUGS, and the resident classification system. Ability to lift and turn residents with a maximum of 50 lbs. effort and perform the functions required to push residents in wheelchairs. Ability to work in a constant state of alertness and safe manner. Fit testing as needed Exposure to Hazardous Conditions: blood and body fluids are occasional contaminated needle sticks are occasional

Senior Analyst 1, QC Analytical Development - Chemistry (Holly Springs)

The Senior Analyst 1, QC Analytical Development (AD) Chemistry works with limited direction to support the execution of analytical method transfers and validations for drug substance (DS) and drug product (DP) manufacturing into the Quality Control laboratories of FUJIFILM Biotechnologies Holly Springs. The analytical chemistry methods used in biological product manufacturing include chromatography, spectroscopy, electrophoresis, wet chemistry, glycan analysis, sub-visible particle analysis, peptide mapping, and physical appearance, etc. The Senior Analyst 1, QC AD Chemistry adheres to GMP compliant laboratory operations in accordance with regulatory guidelines. This role executes analytical method transfers from clients and authors and reviews procedures, SOPs, and technical reports. What You’ll Do Executes verification, transfer, and validation of analytical chemistry methods including chromatography (GC, HPLC, UPLC, SEC), spectroscopy (MS, GC/MS, LC-MS/MS, UV, UV-Vis, FTIR), electrophoresis (GE, non-reducing and reducing CE-SDS, imaged capillary isoelectric focusing (icIEF)), wet chemistry, glycan analysis, sub-visible particle analysis, peptide mapping, and physical appearance, etc. with cellular and molecular analytical testing methods. Ensures compliance of analytical testing with appropriate GMP regulations. Participates in regular meetings for TT programs with cross-functional teams and key stakeholders. Authors and reviews SOPs, protocols, and technical reports. Works cross-functionally with Contract Laboratory Organizations (CLOs), QC testing teams, Quality Assurance (QA), and Process Science groups to ensure transfer of non-compendial and compendial methods according to deadlines. Collaborates with the LIMS team and IT department to build new analytical method functionality that meets end-user and customer requirements. Ensures compendial method oversight and scientific guidelines (e.g. ICH, EMA, FDA, etc.). Supports regulatory requests and inspections. Supports the QC AD team to investigate any project challenges with necessary risk assessment tools and techniques, as needed. Supports best practices for TT and PPQ strategies globally, as required. Coordinates and supports QC AD Chemistry lab activities, as needed. Provides training for QC Chemistry lab associates. Utilizes MSDS sheets to properly assess chemical hazards, spill response procedures, and PPE requirements if indicated. Performs other duties, as assigned. Knowledge, Skills, and Abilities Knowledge of cGMPs, ICH, USP, EP, JP and FDA requirements as it relates to physical and chemical analytical methods. Working knowledge and experience in Microsoft Office products (Outlook, Word, Excel, and Power Point). Ability to work with minimal supervision. Ability to effectively communicate and function in a fast-paced, highly technical environment is essential to success. Demonstrated ability to work cross-functionally and to develop and maintain strong business partner relationships. Excellent verbal and written communication skills and attention to detail. Thorough understanding of pharmaceutical/biotech testing. Proven ability to conduct investigations, writing deviations and CAPA’s. Superior technical writing and problem-solving skills required. Must be flexible to support 24/7 manufacturing facility. Minimum Qualifications B.A./B.S. degree in Chemistry, Biology, Microbiology, Biochemistry or other relevant scientific discipline with 2 years of experience; OR, Masters degree in biology, Chemistry Biochemistry, Microbiology or other relevant scientific discipline with 0 years’ experience. 3 years laboratory experience. 1-3 years GMP laboratory experience. Experience in a GMP environment. Experience with physical and chemical analytical testing methods used in biological product manufacturing including chromatography (GC, HPLC, UPLC, SEC), spectroscopy (MS, GC/MS, LC-MS/MS, UV, UV-Vis, FTIR), electrophoresis (GE, non-reducing and reducing CE-SDS, imaged capillary isoelectric focusing (icIEF)), wet chemistry, glycan analysis, sub-visible particle analysis, peptide mapping, and physical appearance, etc. with cellular and molecular analytical testing methods.

CAPEX Sourcing Lead (Chicago)

North America CAPEX Sourcing Lead We are seeking a North America CAPEX Sourcing Lead to drive strategic sourcing and category management for capital projects across manufacturing operations in the United States and Canada. In this role, you will partner closely with Engineering, Operations, Finance, EHS, and other business stakeholders to develop sourcing strategies, lead supplier negotiations, and deliver cost savings for major capital investments. You will play a key role in supporting plant expansions, infrastructure upgrades, manufacturing equipment purchases, and other capital projects while ensuring quality, compliance, and supply continuity. Job Description: Strategic Sourcing & Category Management Lead sourcing events, including RFPs, RFQs, and RFIs for CAPEX projects and categories. Develop and execute category strategies aligned with business and operational objectives. Build and maintain a pipeline of sourcing initiatives and savings opportunities across the region. Support regional teams in executing sourcing projects and supplier negotiations. Supplier Management & Cost Optimization Negotiate pricing, commercial terms, service agreements, and contracts with suppliers. Identify and implement cost reduction, cost avoidance, and value creation opportunities. Drive supplier performance improvements through collaboration, performance tracking, and continuous improvement initiatives. Utilize market intelligence, benchmarking data, and should-cost models to support sourcing decisions Stakeholder Partnership Partner with Engineering, Operations, Finance, EHS, and other key stakeholders to understand business requirements. Translate technical and operational needs into sourcing solutions that balance cost, quality, safety, and service continuity. Provide sourcing recommendations and market insights to support strategic decision-making. Reporting & Value Delivery Track and report savings, value creation, and sourcing project results. Monitor supplier performance, risk, and compliance across the supply base. Support business objectives through disciplined sourcing execution and procurement best practices. Basic Qualifications: Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 2 years of relevant work experience in the job description Preferred Qualifications: 2 years of experience supporting CAPEX sourcing, procurement, or category management activities. Experience leading sourcing events, negotiations, and contract execution. Exposure to category strategy development, business case creation, and supplier management. Experience supporting manufacturing, industrial, FMCG, or CPG environments. Strong stakeholder management and relationship-building skills. Experience working with national suppliers and regional vendors. Strong analytical, communication, and presentation skills. Proven ability to identify savings and continuous improvement opportunities. Professional certifications such as CPSM, CPSD, CIPS, or PMP are preferred. Client-facing & client management skills Ability to travel as required. Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise). About Us Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience. Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026. The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.

Manager, FP&A - Sales Operations (Fairfax County)

We are engaged in a search with a top software company in Northern VA who is seeking a Manager of Financial Analysis & Planning - Sales Operations. This newly created role will partner with sales operations and bring strong analytics related to GTM, Revenue, communications and presentation skills to the company to partner FP&A with sales and revenue teams. Seeking a highly motivated and experienced Manager of FP&A to join a growing finance team. In this pivotal role, you will sit at the intersection of FP&A and our Sales Operations / Revenue Operations teams. You'll be a key financial partner and help drive financial discipline across those departments. This position requires someone who can translate financial data into actionable business strategies and thrive in a fast-paced, high-growth environment . Employees hired for this position are expected to be in the office 4 days a week to foster a strong collaborative, team culture. Our client believes that being in the office provides more opportunities to come together and celebrate working together with top professionals Responsibilitiea Serve as the primary Finance business partner with Sales Operations, building strong relationships within those teams and across Finance to provide financial guidance and support strategic decision-making on commission planning, forecasting, and payment calculations. Partner with Sales Operations to design, model, and manage the annual sales quota setting and plan development processes. Analyze historical performance and market potential to ensure quotas are ambitious yet achievable. Partner with Sales Operations and Business Technology to implement sales commission plans in Xactly Incent, and manage the associated monthly commission earnings and payment calculation process. Collaborate with the entire FP&A team on incorporating commission related forecast information into the consolidated company financial model. Develop and maintain scalable processes to enhance visibility into commission forecasts and performance, collaborating with teams across the business to maximize predictability. Prepare presentations and analysis for senior Finance leadership and company executive team. Participate in special projects and initiatives as require d.Qualification 5 years of progressive FP&A experience ideally within the enterprise software industry. Expertise in partnering with Sales Operations on performance management, quota setting, and compensation design, with a strong understanding of SaaS go-to-market models Excellent analytical, problem-solving, and organizational skills. Strong communication and interpersonal skills, with the ability to effectively interact with all levels of the organization and external stakeholders. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Expertise in Xactly Incent for calculating commission payments. Exceptional modeling and analytical skills, with fluency in Excel. High comfort level operating in dynamic, ambiguous environments with a bias toward execution and results. Bachelor’s degree in Finance, Economics, Accounting, or related discipline. This opportunity comes with excellent compensation including (RSU's and an annual bonus), outstanding benefits in a diverse workplace full of great company perks including free breakfasts, lunches, happy hours and other company events. For immediate consideration please email your MS Word version of your resume to: [email protected]

Entry Level Recruitment Consultant/Account Executive (New York)

About the job Entry-Level Recruitment Consultant Account Executive-Style Sales Role Financial District-New York City • 5 Days On-Site Ready to build a sales career with no ceiling on what you can earn? Tenth Revolution Group is growing and we're looking for a driven, competitive sales professional to join our NYC office as an Entry-Level Recruitment Consultant. This is a full-desk (360), Account Executive-style role where you'll own the entire sales cycle, placing top Cloud Technology talent with high-value clients. You'll join a tight-knit, high-performing team that celebrates wins together. What's In It For You Uncapped earning potential — commission is tied directly to your results, with no ceiling. Real training — a full onboarding program plus ongoing development throughout your career here. A career you control — a clear, performance-based promotion path with no politics involved. Benefits that matter — discounted health, dental & vision, generous PTO and more! The Role This is a client-facing, 360 sales role — not HR, not internal recruitment. You'll sell Tenth Revolution Group's staffing solutions (permanent or contract/interim) to high-value clients, owning the full cycle from first contact through placement: Prospect and build new client relationships through cold calls, email, LinkedIn, and other outreach. Develop and execute strategies to grow your client base and drive revenue. Run in-depth client meetings to understand hiring needs and tailor your search. Negotiate terms of business with new clients. Manage the full candidate lifecycle — sourcing, screening, submitting, interview coordination, salary negotiation, and closing. What You Bring Outbound sales experience is preferred; cold-calling experience is a strong plus. A track record of hitting or exceeding sales targets. The ability to build relationships at every level of an organization. Resilience, drive, and a genuine hunger to keep improving. Compensation & Benefits Total comp range: $49,000 — $70,000* range includes base salary of $49,000 and projected Year 1 commission. Commission is uncapped, so top performers earn well beyond this range. Medical, dental, and vision coverage 401(k) options Long- and short-term disability, life insurance 15 days PTO in Year 1 About Tenth Revolution Group Tenth Revolution Group (TRG) is an award-winning, specialized recruitment and talent creation company with deep expertise in cloud technology. With offices across four continents, we focus on placing top talent in Microsoft, Salesforce, NetSuite, Data & AI, and AWS Technology — and we take pride in delivering the highest-quality candidates in the market. Good To Know This role is 100% client-facing and sales-driven — it is not an HR or internal recruitment position. It's a permanent, full-time role based in the U.S.; applicants must have independent legal authorization to live and work in the U.S. Tenth Revolution Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. Ready to launch your sales career? Learn more at careers.tenthrevolution.com or send your resume to [email protected] .

Buyer (Miami)

The Buyer is responsible for supporting the Senior Manager in ensuring a continuous supply of assigned products at the best cost to the U.S. Customer Restaurant system. Principal accountabilities include providing the necessary analytical work and information to support the Senior Managers product categories and decision-making process. Information could include, but not limited to sales volumes, production schedules, timeline development, industry research and leveraging learnings with RSCI and RSMI and/or identifying synergies. The Buyer must assist and support the Senior Manager and from time-to-time other members of the Food & Packaging in the day-to-day activities related to ensuring supply and to ensure the continued success and growth of CLIENT and its commitment to be “The best Purchasing entity in the industry”. RESPONSIBILITIES: Supporting Senior Manager in ensuring a continuous supply of competitively priced products on a regular and timely basis. Managing and facilitating relationships with Customer Corporation (Innovation, Marketing, Culinary and QA.) Working with the Customer culinary and development teams to facilitate the introduction of new products to the Customer system. Managing relationships with suppliers. Facilitate industry research to support strategy development, including identification of new suppliers, industry trends and underlying cost analysis. Utilization of MicroStrategy to run necessary ad-hoc reports. Creating applicable pricing review schedules within CLIENT Supply Chain systems. Independently have the ability to calculate pricing formulas and uploading documentation consistent with Pricing Procedure outlined in CLIENT Operations Manual. Build and run LC analysis models at the direction of the Senior Manager Monitoring pricing compliance and ensure completion of all pricing review requirements; ensuring full transparency related to modifications, discrepancies and/or errors. Establishing and monitoring vendor capacity/distribution capabilities to ensure that all quality, cost, and service expectations are met. Monitor supplier inventory to minimize potential supply gaps/outages. Working with the Promotions Planning department to ensure successful launch of new products from rollout or a successful inventory depletion of an existing product. Monitoring production schedules for promotional and/or new product activity and monitoring of supplier production on weekly basis. Creating timelines for promotional and/or new product activity, communicating to client, as necessary, to obtain necessary concurrence and support. Communicating marketing activities to appropriate suppliers. This position has no direct reports. Provide any additional support as needed or required to meet business needs and priorities of the organization. ADDITIONAL RESPONSIBILITIES Assist in the preparation of all necessary Board/F&P Committee materials Working with the RSCI and RSMI teams to identify collaborative purchasing opportunities and to expand related category learning. EDUCATION & EXPERIENCE: A four-year degree is required. Must have at least two to three years of direct and relevant work experience. OTHER QUALIFICATIONS: Must have excellent analytical, written, and oral communication skills, strong interpersonal skills, ability to work independently, and as a member of a team, ability to identify problem and develop solutions, detail oriented and computer literate in the MS Office environment (Excel, Word, Power Point)

Account Executive (Michigan)

Account Executive – Specialty Pharmacy & Infusion As a Regional Account Executive, you'll serve as a strategic partner to healthcare providers, helping connect patients to specialty therapies that improve outcomes and quality of life. You'll work closely with physicians, referral sources, and healthcare organizations to expand access to care while driving growth across your territory. What You'll Do Grow Your Territory Develop and strengthen relationships with physicians, clinics, health systems, and community partners Identify new referral opportunities and expand patient access to specialty pharmacy services Build a strong network of healthcare professionals throughout your assigned region Analyze market trends and uncover new opportunities for growth Become a Trusted Resource Serve as a consultative partner to providers and office staff Educate referral sources on specialty pharmacy solutions and patient support services Understand customer challenges and provide solutions that support both providers and patients Establish long-term relationships built on trust, responsiveness, and service excellence Drive Strategic Growth Support the launch and adoption of new therapies and disease-state programs Represent the organization at regional and national conferences, educational programs, and industry events Participate in marketing initiatives that increase awareness and visibility within the healthcare community Collaborate with leadership to execute territory growth strategies and business objectives Maintain Operational Excellence Track territory activity and provide regular updates on progress and opportunities Ensure timely completion of administrative responsibilities and CRM documentation Maintain compliance with healthcare regulations, payer requirements, and organizational standards What Makes Someone Successful in This Role? Self-motivated with an entrepreneurial mindset Strong relationship-building and networking abilities Excellent communication, presentation, and consultative selling skills Organized, accountable, and able to manage a large territory independently Passionate about improving patient access to specialty therapies Comfortable engaging with physicians, clinical teams, and healthcare executives Preferred Background Healthcare sales experience with a track record of developing provider relationships Experience in Specialty Pharmacy, Home Infusion, Infusion Services, Pharmaceuticals, or related healthcare markets Exposure to therapeutic areas such as Neurology, Immunology, Gastroenterology, Rheumatology, or Rare Disease Experience supporting immunoglobulin (IVIG), biologic, or specialty therapies is highly valued Bachelor's degree preferred

Business Development Executive (Tampa)

JOB SUMMARY: A business development manager helps facilitate growth opportunities for companies and their strategic partners. They create business development strategies to support the success of the company and help it achieve its organizational goals while increasing its revenue. PRIMARY DUTIES AND RESPONSIBILITIES: • Research prospective accounts in targeted markets, pursuing leads and constructing agreements. • Assess the company's target market and industry and develop strategies to gain new clients. • Collaborate with various teams/departments to ensure that they meet all client requirements. • Identify new prospects within the industry and prepare detailed sales presentations. • Develop and maintain client relationships • Negotiate contract terms with clients and communicate with stakeholders • Gather useful information from customer and competitor data • Develop and manage strategic partnerships to grow business • Track and report on the status of proposal components • Conduct ongoing market research • Work with the finance department to create rate proposals • Prepare and submit sales contracts REQUIREMENTS: • Demonstrated ability in business-to-business (B2B) sales • Impeccable verbal and written communication skills • Familiarity with the industry including equipment, logistics and supply-chain management • Problem-solving skills to propose mutually beneficial solutions • Proficiency with word processing, spreadsheet and presentation software • Ability and willingness to travel for meetings with prospective and existing clients

Bilingual Customer Service Representative (Chicago)

Customer Service Representative Location: Chicago, IL Duration: 6 Months (CTH) Job Summary The Representative role supports the contact center by servicing customers through inbound/outbound calls and emails. Ideal candidates thrive in a fast-paced environment, demonstrate attention to detail, excel in communication, and possess strong problem-solving skills. The primary goal is to deliver exceptional customer experiences. In addition, assisting with functions that include but is not limited to: Responsibilities: Provide superior customer experience via incoming telephone calls in a fast-paced, automated, high-volume contact center environment Assume ownership and timeliness in handling callers’ requests in an efficient, accurate and professional manner Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations (responding in a respectful, accurate, timely manner, consistently meeting commitments) Ability to navigate multiple systems and applications to research, analyze and resolve requests & inquiries Maintain performance and quality standards Analyze information to make appropriate decisions and solve problems, while maintaining a positive phone experience Ability to learn the basic concepts of personal lines insurance principles and Client and Combined products offered to our customers Work collaboratively with team members, and business partners to provide a positive customer experience for our caller Ability to work 40 hours a week on scheduled shift between the hour 7am-8pm CST; work overtime and weekends as needed Assist with special requests as needed. Complete additional tasks and other projects/duties as assigned Qualifications: Minimum of high school diploma or equivalent; college degree or currently pursuing is preferred. 1-2 years’ experience of Insurance background Customer- focused mindset and dedication to providing exceptional service to employees Previous experience in a high-volume contact center with a focus on decision making, problem solving and delivering superior customer service is a plus! Outstanding, effective, and service focused communication skills, both verbal and written Proficient in computer skills, multi-application navigation and multi-tasking Accepts accountability

Appellate Litigation Paralegal – Global Firm (Washington)

Do you enjoy research, writing, and working on cutting-edge cases? The Washington, D.C. office of a prestigious, global law firm is seeking an experienced Appellate Paralegal to join their dynamic practice. This role provides the opportunity to join a close-knit team, work directly with partners, and support cases from beginning to end. Core responsibilities will include case management, expert-level cite-checking, conducting legal research and preparing legal memoranda. This is a unique opportunity for the right candidate to make a significant contribution to the firm and their clients’ matters! Key Responsibilities: Provide high-level paralegal support to a group of attorneys specializing in appellate and US Supreme Court cases, supporting all stages of appellate litigation in both federal and state courts. Prepare, format, and review legal documents including briefs, presentations, summaries, and other court submissions. Manage and maintain organization of filings, deadlines, and case developments, ensuring case documentation is well organized and easily accessible. Conduct expert-level Bluebook cite-checking and legal research, utilizing tools such as Lexis, Westlaw, PACER, summarizing findings in a clear and concise manner. Stay up to date on Supreme Court and Appellate Court rules and regulations. Oversee and delegate tasks to project assistants and temporary support staff, maintain clear lines of communication with all team members. Why You’ll Love Working Here: International law firm with over 300 attorneys in the Washington, D.C. office, specializing in several dozen practice areas. Staff enjoy competitive salaries and generous benefits, including health, dental and vision insurance, 401(k), paid time off, and more. This position is eligible for a hybrid work schedule, providing remote flexibility one (1) day a week. What We’re Looking For: Academic and legal experience. You currently have a bachelor's degree and a minimum of five (5) years of prior experience as a paralegal. Candidates with an ABA accredited program Paralegal Certification and or experience with appellate/complex litigation will jump out! Technologically advanced. You are tech advanced when it comes to multiple software applications, including the Microsoft Suite, Adobe Pro, Relativity, Case Notebook, PACER, and more. On Your Toes. You are ready to take on new challenges, change priorities and shift focus on a dime. Analytical. You can drill down large amounts of information into digestible bites, clearly expressing ideas in your writing and spotting grammatical errors in documents. Strong writing, proofreading and editing skills are essential. Dedicated to the Bigger Picture. You are a true team player, understanding and willing to travel and work overtime to meet critical deadlines and see projects across the finish line. The salary listed reflects the anticipated compensation range for this position. Actual compensation will be determined based on relevant experience, qualifications, location, business considerations, and internal equity. Final offer amounts are determined at the employer’s discretion. Essential to Hawthorne Lane’s success is our ability to attract talent from a range of backgrounds. Our network reflects the diverse community around us, and we believe in a workplace where everyone feels valued and empowered to succeed. Applicants will not be discriminated against on the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.