Vice President of Operations

Our client is looking for a Vice President of Operations. Job Summary Lead the implementation of operational strategies and objectives across multiple revenue generating departments. Understand each product and manage improvement of operational efficiency. Exceed the product delivery of overall customer satisfaction based on established production indicators. Consistently challenge each aspect of the operational process to improve product margin. Meet with Customers and Vendors to consistently improve relations and ensure their expectations. Work closely with finance and technology to improve product operations and gross margins and manage an expense budget to company’s expected variance each month. Research, analyze, validate and document effectiveness of existing operational business processes and develop strategies for meeting Company goals and objectives. Job Responsibilities Manage Operation staffing, supervision, scheduling, development, evaluation, and performance Manage process changes, enhancements and modifications to facilitate implementation of new or improved business processes. Communicate to department heads such changes and modifications using appropriate communication tool(s) Responsible for development and management of department budget Establish performance goals for each department and direct report Monitor department performance against performance goals to ensure that customer expectations are exceeded Interface with Client Manager, Sales or others, as needed, to ensure client satisfaction Collaborate in planning, design, development, testing and implementing new technology or enhancements to existing technology Establish/Enhance and monitor performance reporting systems Support all departments to meet production goals Work with department heads to ensure all company policy and procedure manuals are current at all times Submit relevant monthly operating data to President Understand and support the company’s goals and objectives Participate in corporate strategic planning as required Provide a work environment that promotes positive energy, creativity and teamwork among associates. BA Degree in Business Management or related field At least ten years of demonstrated leadership and vision in managing staff, groups and major projects or initiatives Excellent interpersonal skills and a collaborative management style Excellent verbal, analytical, organizational, writing and presentation skills Deep understanding of accounting, reporting and annual budgeting Excel at operating in a fast paced, community environment Strong multi-tasking skills High sense of urgency

Automation Technician

Job Title: Automation Technician - II Location: Pearl River, NY Pay Range: 41.00 - 45//hr, W 2 Summary: Duration: 5 Month Contract Work Mode: Onsite Responsibilities: Install, configure, and calibrate automated equipment and control systems. Perform routine inspections and preventive maintenance on machinery. Troubleshoot mechanical, electrical, and software issues in automation systems. Program and modify PLCs (Programmable Logic Controllers) and HMIs (Human-Machine Interfaces). Collaborate with engineering and production teams to optimize system performance. Maintain accurate documentation of maintenance activities and system configurations. Ensure compliance with safety regulations and operational standards. Train staff on the proper use and maintenance of automated systems. Requirements: Associate degree in Automation Technology, Electrical Engineering, or related field required. 2–4 years of experience in automation maintenance or industrial systems support. Preferred Skills: Strong understanding of electrical, mechanical, and control systems. Proficiency in PLC programming and industrial automation software. Excellent problem-solving and analytical skills. Ability to read and interpret technical drawings, schematics, and manuals. Effective communication and teamwork abilities. Familiarity with safety protocols and regulatory compliance. Experience with diagnostic tools and instrumentation. AXEL01

Vice President of Operations

Our client (an international consumer product company) is looking for a Vice President of Operations. Job Summary Lead the implementation of operational strategies and objectives across multiple revenue generating departments. Understand each product and manage improvement of operational efficiency. Exceed the product delivery of overall customer satisfaction based on established production indicators. Consistently challenge each aspect of the operational process to improve product margin. Meet with Customers and Vendors to consistently improve relations and ensure their expectations. Work closely with finance and technology to improve product operations and gross margins and manage an expense budget to company’s expected variance each month. Research, analyze, validate and document effectiveness of existing operational business processes and develop strategies for meeting Company goals and objectives. Job Responsibilities Manage Operation staffing, supervision, scheduling, development, evaluation, and performance Manage process changes, enhancements and modifications to facilitate implementation of new or improved business processes. Communicate to department heads such changes and modifications using appropriate communication tool(s) Responsible for development and management of department budget Establish performance goals for each department and direct report Monitor department performance against performance goals to ensure that customer expectations are exceeded Interface with Client Manager, Sales or others, as needed, to ensure client satisfaction Collaborate in planning, design, development, testing and implementing new technology or enhancements to existing technology Establish/Enhance and monitor performance reporting systems Support all departments to meet production goals Work with department heads to ensure all company policy and procedure manuals are current at all times Submit relevant monthly operating data to President Understand and support the company’s goals and objectives Participate in corporate strategic planning as required Provide a work environment that promotes positive energy, creativity and teamwork among associates. BA Degree in Business Management or related field At least ten years of demonstrated leadership and vision in managing staff, groups and major projects or initiatives Excellent interpersonal skills and a collaborative management style Excellent verbal, analytical, organizational, writing and presentation skills Deep understanding of accounting, reporting and annual budgeting Excel at operating in a fast paced, community environment Strong multi-tasking skills High sense of urgency

Burger King Restaurant Assistant Manager

We are looking for Restaurant Assistant Managers (RAM)to join our team. Our restaurants are staffed with amazing people, and we are looking for more. The RAM supports the Restaurant General Manager in their efforts to develop a team of dedicated people, delivering great and friendly guest experiences and producing top line sales. They do this by learning, managing and teaching restaurant systems effectively to achieve goals, develop people and provide excellent service. RAM's bonus on performance, both operationally and financially. Job Duties: Ensure your team provides outstanding service and satisfied guests Train and coach the team Utilize GPS Hospitality Systems to run a great restaurant every shift, every day Implement restaurant controls, especially cash & inventory Set and meet restaurant goals for service, operations and financial results Meet all operational standards, including speed of service, food safety and cleanliness Meet positive food and labor variance and take appropriate action to improve results Maintain a clean and safe working environment Work all shifts as required by the business Set an example by maintaining an excellent working knowledge and high level of proficiency in restaurant operations Provide feedback and coaching to the team Demonstrate problem solving skills Follow all government regulations, employment laws, food safety and operations policies and implement all accounting controls Any / all other duties as assigned by the Restaurant General Manager (RGM) Physical Requirements: Ability to perform the following motions: bending, squatting, twisting, pulling and reaching Ability to work in warm and cold temperatures Ability to stand for 8-10 hours Ability to lift up to 20lbs Job Requirements: 1-3 year of supervisory experience in a restaurant or retail setting Excellent customer service skills Must be able to perform under pressure in a high-volume setting Must have reliable vehicle and valid driver's license Must be at least 18 years of age & authorized to work in the US ServSafe certification preferred About our benefits: We offer a passionate, fun and positive work environment, with a welcoming and supportive team, along with… Strong, performance-based bonus program Regular performance reviews Health & Life Benefits HSA program Generous Paid Time Off benefits Employee Rewards & Recognition Program Career development through structured training programs EEO Statement GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws. ADAA GPS Hospitality will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources at 770-738-8779 .

Retail Associate (PT)

Be the Face of Goodwill. Make a Difference Every Day. Goodwill Southern California is hiring Retail Associates to support our mission of Transforming Lives Through the Power of Work. As a Retail Associate, you’ll play a vital role in creating a welcoming and organized shopping and donation experience that keeps our stores running efficiently and supports our community programs. What You’ll Do: Provide excellent service to every customer and donor with professionalism and positivity. Operate cash registers, process transactions accurately, and handle donations with care. Sort, price, and merchandise donated goods to meet company standards. Maintain clean, safe, and organized work areas. Contribute to sales and production goals by supporting daily store operations. Work flexible shifts, including evenings, weekends, and holidays as needed. What You Bring: Ability to read, speak, and write basic English. Some retail, sales, or customer service experience preferred. Comfortable using point-of-sale and basic computer systems. Dependable, punctual, and motivated to support a team environment. A strong commitment to Goodwill’s mission and RISE values (Respect, Integrity, Service, Excellence). What's in it for you: Hourly Rate: $16.90 Discount at Goodwill Socal retail locations Goodwill Perks: Discounts on dining, retail, theme parks and movies Employee Assistance Program: Mental and physical wellness, financial and legal resources and career and education partners Grow with a purpose — join Goodwill SoCal and help make every interaction an opportunity to uplift individuals, strengthen communities, and create brighter futures. LI-DNI

Red Hat Computer System Administrator

JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. Job Summary Essential Functions/Duties Manage, install and maintain enterprise computer systems, storage systems, networks, and associated IT infrastructure. This position requires intermediate to advanced working knowledge, skills and practical experience in the following areas: Ability to build, configure, secure, maintain and manage LINUX and UNIX computer operating systems on enterprise servers and workstations. Install, build, manage and maintain enterprise level virtualization environments Manage and maintain operating compatibility across hardware platforms and software solutions. Knowledge on the installation and management of Red Hat OS in a server based environment with local and enterprise storage solutions Experience with scripting, batch file management, and automation of processes Experience supporting high availability fault-tolerant computing solutions Manages blade-based systems, physical desktop systems and Thin Client Technologies (WYSE) Understanding of System security compliance, implementation and documentation Desired Qualifications Working knowledge on system administration of virtualization technologies VMWare and RHV Ability to deploy, configure, secure, maintain and update servers supporting Oracle database systems Experience with managing Zones in a RH environment Experience with scription in Shell, Perl and Python. Knowledge on large scale, shared storage solutions Knowledge on DNS, NFS and DHCP Knowledge on JSIG/RMF and ATO process Requirements Education, Technical, and Work Experience Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training. Possess five (5) years related experience or combination of experience in computer system basics and/or related areas of expertise. Must possess and apply a broad knowledge of principles, practices and procedures in computer science, graphics, and information systems. In addition, a Systems Administrator II must possess the following qualifications: Must have specific experience in the use of MS window server environments and various computer-aided design and computer-aided manufacturing (CAD/CAM), database, MS Office and Web enabled applications Must possess planning/organizing skills and must be able to work under deadlines Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments Must be capable of updating or repairing computer systems Must be able to obtain and maintain a government security clearance Must possess a valid, state-issued driver's license. Salary The expected salary range for this position is $72,800 to $114,400 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market/business considerations when extending an offer. Benefits Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement Other Responsibilities Will be asked to make functional the initiatives established by management and will coordinate with other organizations as affected by upgrades, capabilities, policy and procedures. Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a federal government contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses / certifications and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: CSAN6, JIT13; JCORP12

Packaging Operator {169765}

A-Line Staffing is now hiring Operator 1, Packaging Operations in Mebane, NC (27302) . The Operator 1, Packaging Operations would be working for a Fortune 500 company and has career growth potential. Full time / 40 hrs/wk. If interested in this Operator 1, Packaging Operations position, contact Milos Pavlovic at 586-288-7509 or [email protected] Operator 1, Packaging Operations Compensation: pay $19.00/hr ; benefits after 90 days ; 401(k) match after 1 year (eligibility dates) Operator 1, Packaging Operations Highlights: contract w/ potential perm based on attendance/performance/business needs; required availability: 7:00 AM – 5:30 PM, Monday–Thursday (OT as needed); must be flexible for schedule changes/rotating shifts if required Operator 1, Packaging Operations Responsibilities Manual inspection, labeling, and packaging of clinical and commercial products Perform finished product packaging to meet customer/internal/clinical demand Package finished product in accordance with procedures and Quality specifications Inspect in-process packaging/components; remove defective product/materials Maintain accurate documentation (device history records, inventory counts, etc.) Perform basic math to complete batch records Assist with inventory counting as needed Participate in safety audits and daily safety discussions/observations Routine cleaning of packaging station and processing equipment Follow PPE and contamination control/gowning requirements Handle hazardous waste appropriately Operator 1, Packaging Operations Requirements: High School Diploma/GED; attendance mandatory first 90 days High School Diploma/GED Minimum 6 months of industry work experience Strong attention to detail; good documentation practices Team-oriented; able to follow procedures/quality standards Basic computer skills (general business software) Able to perform basic mathematical calculations Willing/able to work flexible schedules (static/rotating shifts) and overtime as needed Operator 1, Packaging Operations Preferred Qualifications Prior packaging/labeling experience in manufacturing Familiarity with quality-focused environments (SOPs, documentation, inspections) Experience with PPE/gowning and contamination control practices If you think this Operator 1, Packaging Operations position is a good fit, reach out—call, email, or apply. *

Python Developer

Title: Python Developer Location: Woodland Hills, CA | Pay: 52/hr * please include your Linkedin on your resume * Skill Required: Python, PDF processing, LLM integration, prompt engineering, PDF data extraction & validation, fuzzy matching, algorithm design, Streamlit, MongoDB, AWS S3, AWS services integration Job Summary: We are looking for a skilled Python Developer to design, develop, and maintain scalable backend applications and services. The ideal candidate should have strong hands-on experience in Python, REST APIs, databases, and cloud native development, and should be comfortable working in Agile teams. Key Responsibilities: Design, develop, test, and maintain applications using Python Build and consume RESTful APIs and backend services Work with databases such as PostgreSQL / MySQL / MongoDB Write clean, efficient, and well-documented code Collaborate with frontend developers, QA, DevOps, and business stakeholders Perform code reviews and ensure best practices in coding and security Troubleshoot, debug, and optimize application performance Participate in Agile ceremonies (sprint planning, stand ups, reviews) Required Skills & Qualifications: Strong proficiency in Python Experience with Python frameworks such as Django / Flask / FastAPI Solid understanding of REST APIs and microservices architecture Hands-on experience with SQL and/or NoSQL databases Familiarity with Git and version control workflows Knowledge of unit testing frameworks (PyTest, unittest) Experience working in Agile/Scrum environments Good to Have (Preferred Skills): Experience with cloud platforms (AWS / Azure / GCP) Knowledge of Docker and Kubernetes Exposure to CI/CD pipelines Experience with message queues (Kafka, RabbitMQ) Basic understanding of security best practices Experience in healthcare or enterprise systems is a plus

Trainer I, Junior

Minimum Qualifications HS Diploma or GED. 0-2 years of experience as a teacher/trainer or helpdesk for a technical project. A combination of equivalent education and experience may be considered. Other Job Specific Skills Presents a polished and professional demeanor which allows the individual to interface and clearly communicate both technical and non-technical information effectively to beginner, experienced, and expert users. Communication skills must be superior to display enthusiasm with a calm and professional demeanor. Ability to work as part of a team of trainers and assist the team in completing training documentation and reports as necessary. Must be detail oriented and should utilize their professional experience within the field to keep trainings on schedule Must be proficient in the use of the Microsoft Office suite of programs including Word, Excel, PowerPoint, and Outlook, and Adobe products such as Adobe Connect and Adobe Acrobat Pro. In addition, they need to be able to learn new applications quickly with minimal training. Possess strong listening skills as well as presentation skills, and should be comfortable conducting Q&A discussions with users and other stakeholders to collect application feedback and concerns. Must be well organized and have good interpersonal skills. Needs to travel 40%-75% of the time per month with some months being less and some possibly more. Travel will usually be scheduled at least one month in advance but may occur with little notice depending on availability. Ability to adjust and change focus and/or priority as well as the ability to successfully multi-task as needed and set priorities as needed. Knowledge of and prior experience with the Army or in a military health care setting is a plus. Conducts in-person and online training for program applications, provides conference support, and creates/updates basic training materials as needed. These duties and responsibilities may vary based on the needs of the customer and their users. Clearly communicates technical and non-technical information to beginner, and mid-level users, and other employees. May be mentored by senior trainers or project team members. Actual work location is in Ogden UT. Delivers presentations and trainings using acceptable methods and techniques including in-person training and online training. Conducts training analysis through quizzes and surveys to determine the effectiveness of trainings. Sets up and connects a mobile classroom and trouble shoots simple network issues with the assistance of onsite personnel. Provides input on the development of instructional materials for existing trainings such as lesson plans/curriculum, SOPs, learning objectives, user and instructor guides, handouts, practical exercises, and other necessary materials that are effective in assisting adults, uniformed personnel, ASM clients, and other ASM employees learn technical applications. Attends conferences at request of the customer. Gathers, maintains, and ships all booth materials and equipment to and from the conference site. While onsite, discusses the capability and benefits of the applications to current users and potential new customers. Quickly adapts to and overcomes short-notice customer requests, changing training environments, training software malfunctions, lack of internet availability, and other possible difficulties during training. Makes minor edits to and revises documentation materials based on reviews of subject-matter experts, team members, and other writers. Works onsite at military CONUS and some OCONUS locations, locally at ASM, and other locations as requested by the customer. Trains on a variety of program applications in team settings. Gathers information from application functional analysts, application owners, and/or subject matter experts to recommend updates to lesson plans, practical exercises, learning objectives, handouts, and other materials. Creates expense authorizations before travel and creates expense reports upon completion of travel.

(IT PSP) IT Project Manager II

IT Project Manager II San Francisco, CA 8 Months Pay - $55-$75 per hour Description: Department Overview The Data, Artificial Intelligence & Security (DAIS) Business Operations team is responsible for the management and governance of Financials for DAIS and for the execution of program and project delivery for Corporate and Cybersecurity. The Cybersecurity Portfolio Management Office (PMO) is the arm of the DAIS Business Operations team responsible for Cybersecurity projects and programs. Position Summary This is a challenging and fast paced position in s DAIS organization and is integral to successful delivery of projects within the Cybersecurity Portfolio Management Office (PMO). The PM serves as the implementation leader for projects, leveraging available tools and processes in support of project delivery, including the adaptation of new tools when needed. The position requires experience with Cybersecurity Project and Program Management using both waterfall and agile methods. Supports the successful delivery of projects including reporting, risk and issue tracking, quality control and post project stabilization tracking. Collaborates with and manages cross functional teams to provide end-to-end project management. Qualifications Minimum: BA/BS in Computer Science, Business, Engineering, or equivalent experience 5 years experience managing one or more moderately complex technology projects Experience with technology professional service agreements and materials logistics Desired: Project Management Professional (PMP) from Project Management Institute (PMI) Certified Scrum Master (CSM) and/or SAFe Certified Professional Experience with the following programs Planisware, Agile and Waterfall Methodologies, Infrastructure and Application implementation, Microsoft Office Suite Skills, Knowledge, and Abilities: Excellent communication (oral and written) and collaboration skills Advanced understanding of project management principles and methodologies Understanding of s business and IT strategies and objectives Workforce planning and resource management skills Understanding of cybersecurity principles, technologies, and functions Organizational skills to bring order across disparate teams to meet objectives Demonstrated financial acumen, working within both systems and spreadsheets to plan/track costs Proficiency in negotiation and risk management Job Responsibilities The Project Manager, Senior leads the delivery of assigned projects within scope, budget, and schedule. Specific responsibilities include, but are not limited to: Exercise independent judgment in matters of significance with broad scope and high complexity Manage the backlog of new features and capabilities required by the Product Owner in support of business objectives Organize and plan the execution of projects to implement priority features and capabilities from the product backlog Lead the development of sprints in support of project delivery Adapt to changing processes and execution requirements Lead programs and projects typically between - Clearly define and communicate roles, responsibilities, and expectations for all members of the project team Record, track, and communicate issues, risks, changes, and status reports within a standard tool Accurately and consistently forecast project resource, material, and contract costs within targets Drive all project related tasks to completion Organize, develop, and maintain up-to-date detailed project schedules and work plans Monitor critical project milestones, and identify ways to resolve schedule issues Coordinate any required contract work within defined policy Assess project performance and implementing changes as necessary to ensure the projects remains within specified cost, schedule, scope and quality objectives Communicate status of all projects to stakeholders and management Develop and maintain a productive working relationship with internal and external stakeholders, including vendors Resolve problems of project specific scope within procedural guidelines Prepare all project documentation for closure, storage, and possible auditing activities, ensuring accurate records

Warehouse Associate

Shift: Night A: Sunday-Tuesday, 4:45pm-5:45am Night B: Wednesday-Friday, 4:45pm-5:45am Compensation: $18 - $24 / Hourly Statesville, NC $18 - $24 / Hourly, production pay, paid weekly Night A: Sunday-Tuesday, 4:45pm-5:45am Night B: Wednesday-Friday, 4:45pm-5:45am People want to work at Capstone because of our high-performance culture. We build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. Through transparency and open lines of communication, we do the right thing and deliver on our promises. Think you have what it takes? The Opportunity: Warehouse Associates perform a variety of warehouse responsibilities including loading, palletizing, clean up, housekeeping and other duties as assigned by site leadership. Requirements: High-energy individual with a strong work ethic, the work is fast paced and very physical Lift and carry 25-75lbs, materials handled vary Prior warehouse and/or equipment experience is preferred but we are willing to train the right candidate Why you should work with us: Get paid weekly Benefits-after 60 days of employment Paid Training Our team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. About the Company: Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, and optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs. CB Capstone Logistics, LLC is part of The Transportation and Logistics industry which has been designated a "Critical Infrastructure Segment". As a "critical infrastructure industry" worker in the Transportation and Logistics industry, associates are considered exempt from local restrictions such as curfews, shelter-in-place orders, and other mobility restrictions when reporting to, returning from, or performing his or her work functions.

Collections Specialist

Working hours will be 11am-8pm EST. 100% onsite support. Possible extension and temp to perm - not guaranteed. Potential group start targeting 6/15/26 - not confirmed. Two-week training provided onsite. Functional Job Title: SPOC Sr. Collections Specialist The Sr. Collections Specialist serves as a highly skilled resource responsible for managing complex loss mitigation and collections activities. Also known as the Single Point of Contact (SPOC) within Loss Mitigation, you will act as the liaison for borrowers, guiding them through delinquency resolution and home retention or liquidation options. You will conduct both inbound and outbound customer outreach, analyze borrower financials, negotiate payment solutions, and ensure accounts remain compliant with investor, regulatory, and company requirements. This position requires strong judgment, advanced problemsolving skills, and the ability to navigate sensitive or difficult customer situations with professionalism. As a subject matter expert, you will maintain detailed documentation, resolve escalated issues, and provide exceptional service while managing a wide range of tasks in a fastpaced environment. Serve as the primary point of contact for customers regarding loss mitigation and collections-related inquiries. Perform outbound and inbound collection calls to resolve delinquent accounts. Analyze borrower financials to determine eligibility for retention (forbearances, modifications) or liquidation (short sale, deed in lieu) options. Maintain accurate and detailed records of all customer interactions and account activity. Provide exceptional customer service by addressing and resolving complex account issues, discrepancies, and disputes. Review accounts to ensure compliance with company policies, procedures, and regulatory requirements. Excellent verbal and written skills with strong negotiation and active listening skills. Problem solving, time management, and organizational skills. Excellent customer service skills with the ability to manage conflict and negotiate successful outcomes. Strong attention to detail Strong knowledge of investor guidelines (FHA, VA, Client, FHLMC) Able to thrive working in a fast-paced collaborative environment and manage multiple priorities. Strong computer skills including Microsoft Office applications. Strong knowledge of state and federal Fair Debt Collections Laws, US Bankruptcy Code, and bankruptcy procedures and regulations. Able to analyze and interpret complex documents to make sound decisions and recommendations. Able to interact and communicate with individuals at all levels of the organization. Required Education, Experience, Certification/Licensure High School diploma or equivalent Some college preferred Typically requires a minimum of 3 years experience in collections, loss mitigation or mortgage servicing.