Manager of Ground Operations

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Manager of Ground Operations Full Time Greensboro, NC, US At Eastern Airlines, curiosity and a passion for growth are at the core of everything we do. Founded by seekers, adventurers, and, above all, aviation enthusiasts, our rich legacy and pioneering spirit continue to shine through in our team today. What sets Eastern Airlines apart is our open-hearted approach, deep respect for our passengers, and unwavering attention to detail. A natural curiosity and a thirst for exploration drive the success of our employees. This overview highlights the key knowledge, skills, and abilities essential to excelling as a Manager of Ground Services. B. General This is a full-time position that reports to the Director of Security and will also interact frequently with the Manager of Dispatch, Manager of Crew Services, Director of Operations, and the Director of SOC, as well as others throughout the organization. The Manager of Ground Services is responsible for being involved with multiple aspects of charter flights, including, coordination, planning, and execution. The successful candidate will be able to demonstrate a thorough knowledge and understanding of charter operations in Greensboro, NC. Good communication skills are required, good supervisory and/or leadership skills are required, good/mature judgment, and the successful candidate must be able to exhibit the values and culture of the company while working in a dynamic environment C. Duties and Responsibilities The duties of the Manager of Ground Services include, but are not limited to: Manage the Charter Coordinators: Promote Safety and training of weight and balance. Establish a work schedule for the team and ensure that any on duty, non-flying coordinator is fully trained on stocking and loading the aircraft. Stocking and loading the aircraft is required while at base or on at any time while traveling with the aircraft. Will work closely with Inflight to ensure dry stock and carts are loaded in accordance with regulatory requirements. Oversee all EAL/EAX Ground/Ramp operations to ensure compliance with FAA, OSHA, and EAL/EAX safety standards. Guide the development and execution of Ground Ops/Ramp training programs for frontline and leadership staff. Create and deliver Ground Ops/Ramp training for all station personnel and above. Provide guidelines to stations to support on-time performance, service standards, baggage delivery, and process improvements. Analyze station performance and training, ensuring action plans are implemented. Assuming all cargo and baggage loading compliance responsibilities. Ensure compliance with all company manuals and procedures. Confirm that all cargo training requirements are met with the Mx training department. Assess training effectiveness and provide guidance. Develop daily, weekly, and long-term operational plans. Creating and overseeing GSE training for EAL and EAX. Achieve operational goals related to ground, cargo, and passenger performance, safety, service, and compliance. Coordinate with the Eastern Commercial team on network changes and new station openings. Oversee Service Provider responsibilities at both station and corporate levels, ensuring compliance with Eastern policies and assisting in correcting deficiencies. Manage all ULD control, Inventory and AC Configurations. Ensure accountability for airline vendor performance in local contracts (cargo and ground handling) and take corrective action as needed. Investigate and respond to customer complaints and compliments promptly. Assisting Charter Ops on coverage needs within limits. Complete other duties as assigned by the Director of Security or President/COO of EAL/EAX D: Authorities: Adjust and refine airport team procedures to comply with government and local airport regulations. Stop any on-site operation that poses a safety hazard and consult with the Safety Department. Establish and modify policies and procedures for: Passenger handling Cargo carriage Station facilities Ground personnel duties 4. Delegate authority to others while retaining overall responsibility. E: Education: 2-3 years on the job experience Eastern Airline is an Equal Opportunity Employer J-18808-Ljbffr

Sr. Director, Risk Program Governance

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses. Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment. Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship. Overall Purpose The Sr. Director of Risk Program Governance is responsible for leading the development, implementation, and oversight of risk governance frameworks, policies, and programs that support the organization’s Enterprise Risk Management (ERM) strategy. The Sr. Director role drives alignment between risk appetite, business objectives, and regulatory expectations to enable informed decision-making and sustainable risk management. Essential Functions Leads the management and maturity of the enterprise risk management program, including overall risk governance, risk program management and oversight, risk identification and assessment methodology. Leads the development, implementation, and oversight of risk program governance frameworks across enterprise risk programs, ensuring alignment with regulatory expectations and industry best practices. Establishes and oversees governance routines (working groups, risk forums, etc.) to provide oversight and decision-making across the risk lifecycle. Drives consistency, standardization, and accountability across risk programs, ensuring alignment with regulatory requirements and industry best practices. Collaborates with first- and second-line leaders to ensure governance frameworks are embedded and effective at all organizational levels. Monitors risk program execution and adherence to governance requirements through key metrics, risk reporting, and assurance activities. Leads the creation, standardization, and review of program documentation, standards, and procedures. Identifies governance-related gaps and coordinate remediation plans and continuous improvement efforts. Supports strategic risk initiatives, including risk transformation and change readiness. Leads or influences cross-functional teams to enhance governance effectiveness and risk culture across the organizations. Aligns ERM program with annual strategic planning process, budgeting and project prioritization. Conducts enterprise and other risk assessments, as needed to identify and assess significant risks, including working with the analytics team to model risks and understand all impact, worst case scenarios, etc. Collaborates with risk SMEs and other first- and second- line teams to identify, report, and monitor emerging risks to the company. Contributes to the reporting of enterprise-level risks and the company’s overall risk profile to the company’s functional business leaders, executives, and governance committees. Leads a small team of risk practitioners, ensuring clear accountability and delivery excellence. Minimum Qualifications Education and experience typically obtained through completion of a bachelor’s degree in business or related field. A minimum of 12 years or more experience in risk management, preferably in a regulated industry. Minimum 5 years of experience in a leadership role with direct reports. Proven in-depth knowledge of risk management programs, best practices, methodologies and frameworks typically gained through related experience. Demonstrated experience within a three-lines of defense program. General knowledge of regulatory requirements specific to the financial services industry. Excellent oral and written communication skills and the ability to influence and guide others at all levels of the organization. Proven strategic thinker and creative problem solver who also demonstrates strong attention to detail and efficiency. Ability to navigate ambiguous situations and drive decision-making. Ability to manage change and learn quickly in a dynamic business environment. Strong relationship building skills. Excellent organizational, analytical, and project management skills. Proficient in Microsoft Excel and PowerPoint. Background and drug screen. Preferred Qualifications Advanced degree in a relevant field (e.g., JD, MBA, PhD). Knowledge of the payments and/or financial services industries, regulatory trends and competitive environment. Knowledge and understanding of COSO’s Enterprise Risk Management framework. Experience with Integrated Risk Management Platforms. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor. Physical Requirements Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation. The base pay scale for this position in: Phoenix, AZ/ Chicago, IL in USD per year is: $190,000 – $215,000. New York, NY/ San Francisco, CA in USD per year is: $200,000 – $240,000. Additionally, candidates are eligible for a discretionary incentive plan and benefits. This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes. Some of the Ways We Prioritize Your Health and Happiness Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses. 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility. Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day. 12 weeks of Paid Parental Leave Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work. And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process! Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify. J-18808-Ljbffr

Senior / Principal Research Associate, In Vivo Studies

Senior / Principal Research Associate, In Vivo Studies Location: Boston, MA Reports to: Scientist II Job Type: Full time, Onsite About Us We are an innovative, stealth-mode biotech focused on developing best-in-class delivery for in vivo gene editing. Job Summary The In Vivo Studies team is hiring a Senior / Principal Research Associate to support the planning, execution, and analysis of in vivo pharmacology and biodistribution studies that advance our preclinical programs. This is a hands‑on role for a scientifically rigorous, highly organized researcher who can execute rodent studies, collect high‑quality samples, maintain strong study records, and partner closely with Translational Research, Delivery, Editing, and Program teams. The location for this position is expected to be onsite in our Boston lab. Responsibilities Support the design, planning, and execution of in vivo rodent studies evaluating delivery, biodistribution, editing efficiency, pharmacodynamic activity, tolerability, and related preclinical endpoints. Perform hands‑on in vivo study activities under approved protocols, which may include animal handling, dosing support, clinical observations, body weight tracking, sample collection, necropsy support, and tissue harvest. Prepare study materials, dosing solutions, collection supplies, labels, chain‑of‑custody documentation, and sample inventories to ensure studies run smoothly and reproducibly. Process blood, plasma, serum, bone marrow, spleen, liver, and other tissues for downstream molecular, cellular, and protein‑based analyses, including nucleic acid and protein extraction workflows. Coordinate with internal scientists and external partners or CROs to align study timelines, protocols, sample logistics, data transfers, and documentation requirements. Maintain accurate electronic and paper study records, including protocols, worksheets, sample maps, deviations, reagent logs, and raw data consistent with data integrity and reproducibility expectations. Analyze and summarize study observations and sample metadata; contribute to interpretation of in vivo results in the context of program goals. Contribute to protocol development, study reports, SOPs, and continuous improvement of in vivo operations and sample‑processing workflows. Present study updates, operational risks, and key results in team meetings; collaborate cross‑functionally with Translational Research, Delivery, Editing, and broader research teams. Mentor or train junior team members on study preparation, sample handling, documentation practices, and relevant laboratory workflows as appropriate for level. Qualifications BS or MS in biology, pharmacology, molecular biology, biomedical sciences, veterinary technology, or a related discipline, with approximately 5-6 years of relevant hands‑on research experience in industry or an equivalent research setting. Direct experience supporting in vivo rodent studies, including study setup, animal handling, dosing support or study procedures, sample collection, tissue harvest, and post‑collection processing. Strong understanding of in vivo study execution, sample traceability, protocol adherence, and the importance of accurate, contemporaneous documentation. Hands‑on experience with downstream tissue and sample processing for molecular, cellular, or protein‑based assays such as qPCR / RT‑qPCR, ddPCR, ELISA, flow cytometry, Western blot / Jess, sequencing, or related analytical readouts. Ability to plan daily study activities, anticipate operational needs, troubleshoot issues, and communicate risks or deviations promptly. Comfort working in a fast‑paced, cross‑functional research environment with changing program priorities and multiple concurrent studies. Clear written and verbal communication skills; comfortable summarizing study status, sample inventories, observations, and data for a scientific audience. Commitment to high‑quality animal care, ethical research practices, and compliance with approved study protocols, SOPs, and institutional requirements. Preferred Qualifications Experience supporting in vivo studies for gene editing, nucleic acid therapeutics, cell or gene therapy, biologics, or targeted delivery platforms. Experience with LNP‑based, antibody‑based, receptor‑targeted, or other delivery technologies in preclinical models. Familiarity with biodistribution, pharmacodynamic, toxicology, or translational biomarker study designs. Experience with common rodent dosing or sampling routes such as IV, IP, SC, PO, retro‑orbital, submandibular, tail vein, or terminal cardiac collection, as applicable to approved protocols. Experience processing hematopoietic tissues or working with bone marrow, spleen, peripheral blood, HSC / HSPC biology, immune‑cell phenotyping, or flow cytometry workflows. Experience coordinating external CRO studies, shipping biological samples, managing sample manifests, or reconciling datasets across internal and external teams. Familiarity with electronic lab notebooks, study management systems, animal facility systems, or inventory / sample tracking tools. Prior experience supporting IND‑enabling, GLP‑like, or regulated preclinical studies. Benefits Competitive salary, equity, and comprehensive benefits package. Opportunities for professional growth and leadership development. Fast‑paced, collaborative, and innovative work environment. We offer an exceptional benefits package to include Medical, Dental, Vision, Life, Disability, a 401k Match of 4%, Paid Time Off and Equity. Equal Opportunity Employer We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Salary Range $90,000 - $120,000 J-18808-Ljbffr

Optimization Analyst

Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55 markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. About WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. Objetivo del puesto Realizar investigación que derive en el diseño de propuestas para mejorar el engagement y conversiones de los websites, vía pruebas A/B y targueteo de contenidos. Responsabilidades principales Llevar a cabo investigación para obtener distinciones sobre el comportamiento de los usuarios en los websites. Localizar y obtener la data necesaria (e.g., behavioral, VOC, transactional, demográfica) para la investigación. Idear y diseñar pruebas a aplicar como potenciales mejores en los websites, por medio de pruebas A/B y targeteo de contenidos. Aprender a manejar la herramienta Adobe Target para el seteo de las pruebas A/B y targueteo de contenidos en los websites. Dar seguimiento a las pruebas en curso, analizar resultados, obtener insights, definir conclusiones y siguientes pasos. Hard Skills (Técnicas) Experiencia realizando investigación y análisis para comprender el comportamiento de los usuarios en websites. Integración de herramientas AI para investigación. Conocimientos en UX y CX. Conocimientos en Data Analysis. Entendimiento de arquitectura de websites. Inglés avanzado (lectura técnica). Soft Skills (Competencias blandas) Liderazgo: Saber motivar a compañeros de trabajo. Gestión de proyectos: Priorizar adecuadamente tareas que imapcten al negocio. Comunicación efectiva: Saberse expresar eficientemente con equipos internos y clientes. Solución de problemas: Entender cuándo continuar bajo la misma ruta y cuándo pivotear oportunamente, para lograr los objetivos. Trabajo en equipo: Colaboración efectiva con equipos externos, internos, técnicos y de cuentas. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP agency (NYSE: WPP). For more information,please visit www.vml.com, andfollowalong on Instagram,LinkedIn, and X. J-18808-Ljbffr

Talent Acquisition Business Partner - Manufacturing

This position is responsible for recruiting production and operations positions across the United States, serving as a trusted business partner and adviser to Hiring Managers, HR Partners, and Candidates. The recruiter owns the Amcor hiring process for manufacturing sites, ensuring flawless execution of the talent acquisition process. What You Get To Do Lead and advise Hiring Managers and HR Partners on the standard recruitment process, aligning on hiring needs and recommending recruitment strategies. Source and phone‑screen candidates, including outbound sourcing of passive candidates. Recommend candidates for the next step in the recruitment process or disposition accordingly. Strategically partner and develop relationships to learn the business and an overview of the manufacturing positions. Recommend creative sourcing solutions. Support various mass‑volume hiring events and career fairs. Identify ways to simplify and increase efficiency in talent processes. Participate in employer branding activities as needed (e.g., community events, school programs). Drive and recommend solutions to increase the candidate experience. Support diversity, equity, and inclusion initiatives. Manage third‑party recruiters as needed by setting expectations and timelines. Support various team projects. Lead the initiative to increase and promote a high performing culture by creatively branding, attracting, screening, and hiring top talent. Travel as needed to manufacturing sites; minimum of annually to non‑local sites. What We Value Engages people and teams through collaboration and influencing. Sets priorities and drives results through self‑initiative actions. Strong customer focus. Drives vision and purpose with integrity. What We Want From You Bachelor's Degree in Human Resources or other related field preferred. 0‑2 years of related recruiting or HR experience. Our Expectations We expect our people to be guided by The Amcor Way and to demonstrate our values every day to enable the business to win. We are winning when our people are engaged and developing as part of a high‑performing Amcor team; our customers grow and prosper from Amcor’s quality, service, and innovation; our investors benefit from consistent growth and superior returns; and the environment is better off because of Amcor’s leadership and products. Equal Opportunity Statement Amcor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about your EEO rights, please click the "Know Your Rights: Workplace Discrimination is Illegal" poster. If you need a reasonable accommodation for any part of the employment process, please call 224‑313‑7000. E‑Verify We verify the identity and employment authorization of individuals hired for employment in the United States. Benefits Medical, dental and vision plans Flexible time off, starting at 80 hours paid time per year for full‑time salaried employees Company‑paid holidays starting at 8 days per year Well‑being program & Employee Assistance Program Health Savings Account/Flexible Spending Account Life insurance, AD&D, short‑term & long‑term disability, and voluntary benefits Paid parental leave Retirement Savings Plan with company match Tuition Reimbursement (dependent upon approval) Discretionary annual bonus program (initial eligibility dependent upon hire date) J-18808-Ljbffr

Director of Product

Director of ProductApplyremote type: Hybridlocations: Raleigh, NCtime type: Full timeposted on: Posted 6 Days Agojob requisition id: 26-109SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro’s technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions. SoftPro’s Headquarters is in Raleigh, North Carolina. SoftPro has received national recognition for our excellent customer service and products and we were recently recognized as a 2026 Best Places to Work by the Triangle Business Journal! SoftPro has won this prestigious award 14 times since 2012! What are we looking for?We are looking for Director of Product who is a proven product leader and can develop Product Managers, partner effectively with Engineering and Architecture, help lead a major modernization effort, and drive sound decisions across complex organizational and technical challenges.The Product Director provides strategic, organizational, and technical leadership across a portfolio of products and modernization initiatives. This role develops Product Managers, aligns technology investments with business objectives, helps reduce technical risk, and supports long term business growth.Success in this role requires strong leadership, sound judgment, and the ability to bring people together across functions to achieve meaningful outcomes.This position can be located in our Raleigh, NC or Jacksonville, FL office, and is a hybrid position, requiring 2-3 days a week in office. Key Responsibilities Develop Product Managers through mentoring, career development, performance management, and growth opportunities.* Establish and strengthen a consistent and effective product management discipline across the organization.* Partner with Engineering and Architecture leadership to guide modernization efforts and align priorities, goals, and expected outcomes.* Lead product initiatives focused on platform modernization, replacement of legacy capabilities, and reduction of technical debt while maintaining focus on business outcomes.* Define product priorities and evaluate tradeoffs across competing business and technology needs.* Take ownership of complex product and organizational challenges and drive resolution through effective decision making and collaboration.* Identify strategic risks, dependencies, and obstacles and work across stakeholder groups to address them.* Lead organizational change efforts by building alignment, stakeholder engagement, and adoption of new approaches and capabilities.* Communicate strategy, progress, risks, and key decisions to executive leadership.* Foster a culture of accountability, collaboration, continuous improvement, and customer focus within the product organization.Required Qualifications 8 years of Product Management, Product Leadership, or related experience.* 3 years leading Product Managers or cross functional product teams.* Experience working closely with software development and architecture teams.* Demonstrated success leading large scale modernization, transformation, or platform initiatives.* Working knowledge of enterprise software architecture, integrations, APIs, data management, and modern software delivery practices.* Proven ability to navigate ambiguity, evaluate tradeoffs, and make decisions that support long term business objectives.* Strong communication, leadership, organizational, and stakeholder management skills.Preferred Qualifications Experience within financial services, real estate technology, or other highly regulated industries.* Experience leading enterprise software or platform organizations through significant technology transformation efforts.* Experience working with Agile product development teams.What Success Looks LikeA successful Product Director builds strong Product Managers, leads modernization initiatives that deliver business value, partners effectively across Engineering, Architecture, and business teams, and helps the organization make sound decisions that move strategic priorities forward.Ready to Make an Impact?Join a team that values innovation, collaboration, and excellence. Apply today and discover why SoftPro is consistently recognized as one of the Best Places to WorkCOMPENSATION & BENEFITSFNF, its affiliates, and subsidiaries carefully considers multiple factors to determine compensation, including a candidate's education, training, specialty, experience, and work location. The base salary (exempt) or hourly rate (non-exempt) is just one component of the total rewards package offered to our employees, including potential bonus or commission eligibility, insurance (medical/dental/vision/life/disability), matching 401(k) plan and matching employee stock purchase plan.JOIN US AND LIVE OUR CORE VALUESDeliver AMAZING Customer Service, Be an AWESOME Teammate, Adopt a Sense of Urgency, Innovate to be Efficient, Produce Quality Work, Take Initiative, Go the Extra Mile.EQUAL OPPORTUNITY POLICYFNF, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law. J-18808-Ljbffr

General Manager, Cafe

General Manager, CafeApplylocations: Hard Rock Cafe Las Vegas Striptime type: Full timeposted on: Posted Todayjob requisition id: R11437Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefitsJob Description:Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit www.hardrock.com or shop.hardrock.com.The General Manager is the senior business leader in the cafe responsible for upholding all brand standards and core values, while meeting or exceeding Hard Rock’s business objectives. Responsible for asset management of the entire facility, the General Manager is expected to demonstrate an entrepreneurial approach to identifying and acting on opportunities and challenges to maximize the business’ full potential in the market.* Demonstrate the ability to grow the business by generating consistent year-over-year entrée count* Manage the business in a sustainable manner that meets or exceeds agreed upon financial and other business goals, while adhering to all of Hard Rock’s brand standards and core* Attain a level of top-line sales performance that ranks as 1 in your market place competitive* Communicate a clear direction to your team by understanding the business’ strengths, weaknesses and* Empower your team with a consistent mission regarding cafe goals to achieve desired results.* Work cross-functionally so that your team executes all systems and processes to consistently deliver all products and services to brand* Build a highly functional team of management and hourly team members who share a common vision and values surrounding the overall success of the* Champion change, ensuring all local and company initiatives are implemented successfully.* Foster an environment of customer advocacy in which all team members put the guest first in very* Set standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking* Be responsive and hospitable to guest feedback from all sources, including social media and* Attract and retain the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum* Clearly define goals and expectations for each management and hourly team member using performance review tools and hold your people accountable for successful performance.* Actively nurture your team’s development and advancement along well-defined career paths.* Consistently demonstrate that you have an enduring passion for your own continuous learning and professionalThis job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.EXPERIENCE, EDUCATION, AND CERTIFICATIONS* Minimum 10 years of experience in the hospitality industry inclusive of restaurant front line operations.* Bachelor’s Degree in HRM or Culinary preferred.SKILLS* Strong leadership and interpersonal skills* Must possess strong communication and listening skills, excellent speaking, reading and writing.* Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.* Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.* Multiple language abilities a plus, fluency in English required.* Genuine enthusiasm and aptitude for serving people* Excellent verbal and written communication skills* High level of business acumen and common sense* Demonstrates strong problem solving skills through ability to diagnose and implement solutionsPHYSICAL DEMANDS* Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.* Ability to sit for extended periods of time.* Ability to make repeating movements of the arms, hands, and wrists.* Ability to express or exchange ideas verbally and perceive sound by ear.* Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.* Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10* Ability to turn or twist body parts in a circular motion.* Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.* Ability to travel via auto or airplane for long periods of time.Closing:Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team.Disclaimer:While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). J-18808-Ljbffr

Director, Client Management

Company Description OpenFortune revolutionizes the classic fortune cookie by transforming its iconic slip of paper into a unique advertising platform that connects global brands with diverse audiences. With over 3 billion fortune cookies opened and shared annually in restaurants, homes, and on social media, OpenFortune provides an engaging and memorable way for brands to spark conversations. Their impressive clientele includes companies like Disney, Hulu, Capital One, and Duolingo. Recognized on Inc. Magazine’s "Best Workplaces" list and ranked 128 on the Inc. 5000 for fastest-growing companies, OpenFortune has been featured in prominent outlets like Fast Company, Adweek, and CNBC for its innovative approach. Role Description As the Director of Client Management, you will oversee client relationships, ensuring exceptional satisfaction and retention. You will manage a team to develop and nurture business partnerships, implement account strategies, and achieve key client objectives. Additional responsibilities include identifying opportunities for growth, analyzing client performance metrics, and providing strategic insights to both clients and internal teams. This is a full-time hybrid role based in New York, NY, offering flexibility to work from home part-time. Qualifications 5 Years of Experience in Client Success, Client Management or Account Management with B2C Brands. Proven expertise in Account Management, Business Relationship Management, and Customer Retention. Strong skills in Customer Satisfaction with the ability to build and maintain long-term relationships. Proficiency in Analytical Skills, including data interpretation to drive strategic decisions. Experience in managing teams and fostering a collaborative, client-focused environment. Exceptional communication, organizational, and problem-solving abilities. Bachelor’s degree in Business, Marketing, or a related field; an MBA is a plus. Prior experience in advertising, marketing, or client services is beneficial. J-18808-Ljbffr