Logistics

Certified Nursing Assistant - IMC Cardiac - Full Time

Description Summary: Under the direct supervision of a Registered Nurse/licensed Nurse, this Job will assist with routine and repetitive patient care activities in a nursing unit. This Job also performs specific clerical, organizational, and patient-focused activities. The patient-focused tasks will be supportive in nature. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Assists with the admission, transfer, and discharge of patients. Completes pertinent documents. Prepares rooms for admission by setting up IV pots, and adjusting bed to the appropriate level. Assures that all patient belongings accompany the patient to the new unit or home at time of discharge. Safely transports stable patients as required. Maintains security/confidentiality when transporting patients and interacting with family and visitors. Cleans, procures and returns equipment and supplies. Run errands for the unit as required. Assist Licensed personnel in providing a safe and comfortable environment at all times; replenish patient room with water, linen, and towels, as appropriate. Perform unit-specific patient care tasks in accordance with the skills checklist and documents on the flowsheet. Identify obvious changes in the patient's condition and take responsibility for reporting those changes promptly to the nurse in charge. Assist with the ordering and maintenance of stock items according to established inventory when needed. Keeps unit supplies in an organized and orderly fashion. Respond appropriately to emergencies. Communicate effectively with other team members during and between shifts. Responds to phone calls and patient call lights. Appropriately adapt assigned patient assessment, treatment, and/or care methods to accommodate the unique physical, psychosocial, cultural, age-specific, and other developmental needs of each patient served. Demonstrates competence to perform assigned patient care responsibilities in a manner that meets the population-specific and developmental needs of patients served by the department. Job Requirements: Education/Skills High School Diploma or equivalent preferred. Experience Patient care experience in an acute care setting is preferred. Licenses, Registrations, or Certifications CNA License in state of employment required. BLS required. Work Schedule: 7PM - 7AM Work Type: Full Time

  • Lake Charles, LA

  • no content

Registered Respiratory Therapist - Respiratory Therapy

Description CHRISTUS Santa Rosa Hospital – San Marcos, which originated in 1923 as Hays County Soldiers, Sailors and Marines Memorial Hospital, opened at its current Wonder World Drive location in 1983. Our staff of more than 700 Associates works with more than 300 active and consulting physicians to provide quality services to patients and their families. For more than 20 consecutive years, we have been named The Best Hospital in Hays County in the annual “Best of Hays” publication released by the San Marcos Daily Record. In addition to interventional cardiac services, CHRISTUS Santa Rosa Hospital – San Marcos is a Certified Chest Pain Center and an accredited Primary Stroke Center. We lead the region in da Vinci robotic-assisted surgery and offer a variety of specialty care services, including medical imaging, rehabilitation, hospice, women’s services, and more. Summary: Responsible for the pulmonary care of critical, non-critical, and chronically ill adult, pediatric, and neonatal patients under the direction of a physician with minimal supervision. Performs patient assessments and institutes respiratory care plans. Performs various technical and diagnostic respiratory therapy procedures in all areas of the hospital. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Include, but are not limited to: Emergency (Code Blue and White) response; Airway management including nasotracheal & endotracheal suctioning; Delivery of aerosolized drugs; Ventilator management (i.e. setup and operation); Oral hygiene; Airway retaining device placement and maintenance; Airway support device management including BiPAP and CPAP devices; Oxygen delivery devices and therapeutic monitoring; Chest film analysis; Bloodgas collection and analysis; EKG analysis; Accurate and complete documentation; Cleaning and stocking of equipment and supplies as necessary; Participate in CAP and JC surveys. RRTs may function as Shift Leader or serve in the capacity of Team Leader Advanced practice skills may include: Therapeutic gas management and monitoring, including INO and HeO2; Pulmonary Function Testing; Bronchoscopy assist; Hemodynamic Monitoring; Waveform analysis; Nocturnal SpO2 evaluation (Desaturation Studies); Polysomnography; Transport duties. Job Requirements: Education/Skills See licensure and/or certification requirements Experience 1 - 3 years of experience preferred Licenses, Registrations, or Certifications RT or RCP License in state of employment required BLS required Registered Respiratory Therapist (RRT) by NBRC required In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame. Position Requirements: Education/Skills None Experience None Licenses, Registrations, or Certifications Current ACLS certification required Current PALS certification required Current NRP certification required Work Schedule: 6PM - 6AM 12 HR Shift Work Type: Full Time

  • San Marcos, TX

  • no content

Radiation Therapist - Oncology Radiation Therapy - Full Time

Description Summary: Utilizes Radiation Therapy Equipment, under the direction of the Radiation Oncologist, for the delivery of prescribed doses of ionizing radiation and records pertinent treatment parameters as indicated. Performs simulation procedures, accurately outlines treatment portals and documents parameters in the treatment record. Responsibilities: Demonstrates a thorough understanding of equipment operationDemonstrates the ability to turn equipment on/off properly and perform quality assurance tests/procedures daily. Demonstrates the ability to troubleshoot minor equipment and patient setup problems. Immediately reports any machine malfunctions or deviations to the physicist and appropriately documents the incident in the machine maintenance log. Demonstrates the skill and abilities to accurately assess whether or not simulated procedures can be performed or reproduced on the linear accelerator/simulator and modifies setups accordingly. Displays ability to use and fabricate proper immobilization devices and techniques. Able to treat/simulate SRS and SBRT patients Demonstrates the ability to accurately access and document patient care activities and hospital processes.Uses computer systems accurately and appropriately. Monitors simulator/treatment schedule to ensure minimal conflicts. Accurately charges patients for procedures performed and devices used. Assigns patient treatment appointments by coordinating with physician and therapist schedules, as well as the patient’s chemotherapy schedule. Ensures that all patients scheduled have diagnostic films and reports prior to simulation time. Ensures that patients to be simulated/treated have a signed consent form and positive pathology report in their chart. Uses accurate and consistent format in documenting setup and machine parameters in the treatment record. Properly labels all portal films with the appropriate information. Schedules CT Rad Plans as needed. Demonstrates the ability to interpret instructions from the Physician, Physicist and Dosimetrist.Able to take orders from the physician regarding specific patient setups and proceed with the appropriate care. Involves Physicist or Dosimetrist on complicated and/or non-standard patient setups. Assists other Radiation Therapists as necessary.Assists the Radiation Therapist in positioning patient. Assists in moving the patient to and from the treatment table as necessary. Communicates with patients and their families in a courteous, friendly and helpful manner. Is receptive to changes in work schedule as indicated, displaying an attitude of professionalism and cooperation. Willingly assists others as time permits, always using time constructively. Duties of Radiation TherapistSchedules patients correctly Document and bill correctly Scan documents into MOSAIQ when necessary Duties specific to Linear AcceleratorPerforms chart audit of billing and proper documentation weekly specific to linear accelerator. Reviews all treatment charges specific to the linear accelerator by the end of the day. Reports any significant change in patient’s setup to physician Reports irregularities in patient setup to physician Duties specific to SimulatorPerforms chart audit of billing and proper documentation weekly, as well as final chart audit at completion of treatment. Maintains water bath log and cleans water bath as recommended by health guidelines. Coordinates patients start date with chemotherapy start date for concurrent therapy treatments. Requirements: Associate's Degree Excellent communication, interpersonal skills, clinical judgment, and knowledge of Radiation Therapy Theory and Practice Certification by the American Registry of Radiologic Technologists in Radiation Therapy / Radiography Certification in Radiation Therapy Technology in the State of Louisiana Current BLS certification Work Schedule: 5 Days - 8 Hours Work Type: Full Time

  • Alexandria, LA

  • no content

Phlebotomist - Lab AdminGeneral - PRN

Description Summary: Responsible for performing all the duties of a phlebotomist including specimen collection, specimen receiving, and specimen referrals. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Ensures that the company philosophy and core values are evident in the service delivered to customers. Takes responsibility for seeking and achieving professional growth and continued education. Assures quality of work performed by all associates. Coordinates services to customers in a manner that provides customer satisfaction and cost-efficient operations. Assures compliance with CAP, JCAHO, OSHA, infection control, safety, and other regulatory standards, including privacy and security of health information (PHI). Maintains collection tray/container/bag and working area in a neat and sanitary condition & restocks as necessary. Responsible for procurement of supplies for the department in cooperation with the team lead. Performs all duties of a phlebotomist; specimen collection, specimen receiving, specimen send-outs. Prepares specimens for referral to outside labs, including ordering of misc. and misc. referred testing, packaging of specimens, calling of cab, referral paperwork, and the mail system Performs all patient specimen collections including, but not limited to, venipuncture, capillary collection, urine drug screen collection, skin tests, and blood, throat, and NP cultures. Ensures that specimen requirements are met at the time of collection and maintain specimen integrity Demonstrates good communication skills by competently interacting with customers, patients, family members, nurses, physicians, clients, and co-workers. Operates the laboratory computer system to document specimen information, patient registration, order entry, collection lists, and other assigned tasks. Performs other related duties as assigned (stand-by/on-call, inventory, special projects, cross-training, etc.). Completes associate performance evaluations and annual competency assessments in a timely manner. Job Requirements: Education/Skills High School diploma or equivalent preferred Bilingual English/Spanish preferred Completion of a Phlebotomy; Medical Laboratory; or Medical Assistant program that includes phlebotomy preferred Familiar with medical terminology; computer data entry; organizational skills Experience One year phlebotomy experience preferred Licenses, Registrations, or Certifications Certified Phlebotomy Technician (CPT) is preferred Phlebotomy Tech (PBT) certification or State licensure is preferred if in Louisiana In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame. Work Schedule: PRN Work Type: Per Diem As Needed

  • Coushatta, LA

  • no content

Registered Nurse - ICU Pediatric

Description Summary: The competent Nurse, in the same or similar clinical setting, practices independently and demonstrates an awareness of all relevant aspects of a situation. Provides routine and complex care, with the ability to on long-range goals or plans. Continues to develop the ability to cope with and manage contingencies of clinical nursing. Makes appropriate assignments and delegates to other care providers as a means to help manage the clinical situation. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Consistent with the ANA Scope and Standards of Practice, provides nursing care utilizing the nursing process, including assessment, diagnosis, planning, intervention and evaluation for assigned patients. Addresses increasingly complex psychological, emotional, cultural, and social needs of patient and families in accordance with their level of practice. Using the appropriate protocol, administers medications and treatments; monitors for side-effects and effectiveness of the treatment prescribed. Documents patient history, symptoms, medication, and care given. Assess learning needs and provides education to patients, family members and/or care givers; identify issues and resources. Job Requirements: Education/Skills Bachelor of Science Degree in Nursing, preferred Experience 1 year of experience in the related nursing specialty preferred Licenses, Registrations, or Certifications BLS required RN License in state of employment or compact Position Requirements: Education/Skills All newly hired experienced RNs must attend New Nurses Orientation within the first 30 days of hire. New hires are precepted by a designated trained staff member and initial on-boarding requirements are validated through successful completion of the designated organizational entry competency validation and a Pediatric Services-specific competency validation. Completion of all annual competency verification requirements. Experience Perinatal RN Residency, or recently practicing in a Pediatric Setting is preferred. Licenses, Registrations, or Certifications Current ACLS certification required Current PALS certification required In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain required certifications for their respective positions within the designated time frame. Credential Grace Periods: If additional credentials are required per the Position Requirements section, a grace period to obtain the certification will apply, dependent on your experience level. Any Candidate/Associate with at least one year of acute care clinical experience in a similar service line within the past three years is considered an Experienced Associate. Any Candidate/Associate who does not have at least one year of full-time acute care clinical experience in the same service line within the past three years is considered an Experienced Associate New to the Specialty. CredentialGrace Periods for Experienced Associates Grace Periods for New Graduates & Experienced Associates New to the Specialty Basic Life Support (BLS)No grace period. AHA or Red Cross accepted at time of hire.No grace period. AHA or Red Cross accepted at time of hire.Advanced Cardiac Life Support (ACLS)Within 30 days of hire.Within 90 days of hire.Pediatric Life Support (PALS)Within 30 days of hire.Within 90 days of hire.Trauma Nurse Core Curriculum (TNCC)Within 60 days of hire.Within 18 months of hire.Trauma Care After Resuscitation (TCAR)Within 60 days of hire.Within 18 months of hire.Neonatal Resuscitation Program (NRP)Within 30 days of hire.Within 60 days of hire.AWHONN INTERMEDIATE FHM (Fetal Heart Monitoring)Within 30 days of hire.Within 60 days of hire.STABLE (Neonatal Education)Within 30 days of hire.Within 60 days of hire. Work Schedule: PRN Work Type: Per Diem As Needed

  • Tyler, TX

  • no content

Medical Assistant Certified - Sleep Medicine

Description Summary: The Certified Medical Assistant will perform various services and related activities in support of patient care including accurate data entry for patient registration and insurance verification. The Certified Medical Assistant demonstrates the ability to use good judgment and communicates effectively with all patients; families; licensed personnel; insurance companies and third-party payers. Demonstrates a professional and caring manner. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Assisting the physicians, nurse practitioners, and physician assistants in giving superior medical care. Accurate Data Entry of charges on patient accounts, registering patients, and updating patient accounts. Insurance Verification and recording of Statistics. Assist with scheduling patient appointments, answering phones, keeping providers informed of changes, and informing patients of their benefits. Other duties as assigned. Job Requirements: Education/Skills High School Diploma or Equivalent Preferred. Experience 1 year of medical office experience preferred. Licenses, Registrations, or Certifications Certified Medical Assistant (CMA) certification is required. BLS required. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

  • Tyler, TX

  • no content

Licensed Professional Counselor II - Primary Rural Health - Full Time

Description Summary: Secures background information from patients and their families for social evaluation of the environment and family relationships. Discusses information obtained in patient and family interviews with physicians, nursing staff, and other hospital and community personnel. Assists patients in finding resources they will need in their homes following discharge. Acts in a liaison role between the hospital and family when the patient is transferred to other hospital facilities. Responsibilities: Utilize assessment data to ascertain psychosocial risk factors and develop individualized treatment plans for each patient. Responsible for implementing clinical interventions that promote, maintain, or restore mental health, affect rehabilitation, and facilitate developmental progression. Requirements: Education/Skills Master's degree required Demonstrates ability to provide psychosocial assessments, facilitate group and individual therapy in problem solving, coping skills, crisis intervention, and other counseling settings as deemed necessary Experience Minimum of three years' experience Must meet criteria for Behavioral Counselor Level I Licenses, Registrations, or Certifications Current LPC, LCSW, or LMSW required CPR (American Heart Association) De-escalation training required within 90 days of hire/transfer date Work Schedule: 5 Days - 8 Hours Work Type: Full Time

  • Coushatta, LA

  • no content

Mental Health Technician - Acute Psychiatric Adult - Full Time

Description Summary: Facilitates the provision of patient care by performing specific nursing tasks in accordance with organizational and regulatory compliance. This position requires the full understanding and active participation in fulfilling the Mission of CHRISTUS St. Patrick Hospital and demonstrating behavior consistent with the Core Values. Responsibilities: Maintains continuous alertness and response to patient safety issues and participates in maintaining a safe and secure patient care environmentUses patient identifiers as defined by policy Makes rounds to assure patient safety and satisfaction Answers call lights promptly Maintains falls precautions Performs complete hand-off communication clearly and effectively Provides emergency assistance within the defined role Maintains a hazard-free work environment Maintains unit security Participates in emergency and disaster plans Initiates call for emergencies and responds to staff needs Complies with regulatory agency guidelines/rules Performs appropriate luggage package checks removing and properly securing contraband. Make rounds on patients at least every 15 mins intervals on both day and night Adheres to Christus policies and procedures and the standards of JC, OSHA, DHH, HIPAA, etcMaintains infection control standards by using proper isolation techniques, handwashing and standard precautions Provides privacy and maintenance of confidentiality Promotes patients right to make personal choices to accommodate their needs and be free from abuse, mistreatment and neglect, reporting any instances of maltreatment to appropriate personnel Gives assistance in resolving grievances and disputes Provides needed assistance in getting to and participating in patient and family meetings and other activities Maintains care and security of patient’s personal possessions Works with nursing staff to reduce need for restraints Screens telephone calls and visitor requests to protect patient confidentiality Restricts access to patient information (e.g., charts, computers, etc.) Demonstrates knowledge of informed consent Recognizes age, diversity specific needs/issues of customers served Communicates with patient/family/staff members in ways that demonstrateSpends time with and listens to patients and families as needed. Reports patients and family’s fears, problems and anxieties to the professional staff. Awareness of age-specific needs and developmental tasks Sensitivity and openness for allowing the patient to make personal choices Reinforcement of the patient plan of care and education goals, e.g. use of incentive spirometer, frequent ambulation, NPO status, etc. The ability to involve the patient/family as a source of emotional support Has good listening skills Treats patients with compassion Exhibits motivation and interest in working with psychiatric patients Communicates with team members demonstratingPrompt reporting of changes in patient condition Timely awareness & reporting of clinical and equipment alarms Appropriate access to the chain-of-command Collaboration with the multidisciplinary team Exhibits capability to handle crisis situations appropriately Exhibits assertiveness skills when enforcing guidelines and rules Exhibits independent decision-making skills, yet is able to discern the need for professional staff input. Performs communication using various technology applicationsCommunicates with patients and staff via intercom Sends/receives documents via fax Sends/receives email and uses other programs/tools Contacts personnel via telecommunication systems (e.g., pagers, cell phone) Answers and processes calls using proper telephone etiquette Maintains responsibility for learning needs and remains current on all aspects of the nursing assistant roleAttends inservices, department, staff or other required meetings Reviews facility specific publications, memos, policies and other job related publications Yearly CPI Training Yearly CPR Utilize knowledge of computer skills as changes occur Performs basic nursing skills competently and in accordance with Christus policies and procedures following initial competence validationTaking, recording and reporting vital signs Taking, recording and reporting other clinical measurements such as pulse oximetry and bedside glucose Measuring, recording and reporting height/weight, nutritional and fluid intake/output Recognizing and reporting abnormal changes in body functioning Care of catheters, colostomies and ileostomies within scope of practice Specimen collection and delivery Using appropriate moving and lifting techniques and equipment Caring for the dying patient including post-mortem care Performs patient care skills needed to assure patient comfort and safetyBathing, grooming (mouth care, shaving, hair care) and dressing Toileting, walking and skin care Tray distribution and assisting with eating (proper feeding techniques and aspiration precautions) and hydration Transferring, positioning, turning and encouraging range of motion Recording patient care activities Assisting with transporting patients Assisting with admission, transfer and/or discharge processes including securing assistive devices and personal effects Participates in care of the patient environment and equipmentMaintains cleanliness of room and bedside area Replenishes water, linen, towels, etc. Maintains cleanliness of bedside mechanical equipment including oxygen and suction Reapplication of sequential compression devices Requirements: Education/Skills High School Diploma required Experience 1 year of mental health tech experience preferred. Licenses, Registrations or Certifications Current certification with the American Heart Association Basic Life Support or completion within 90 days of employment. Current de-escalation training or completion within 90 days of employment with annual recertification. Work Schedule: 7AM - 7PM Work Type: Full Time

  • Lake Charles, LA

  • no content

Citizens Branch Manager

Description At Citizens, we’re focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty while advancing our strategic goals to acquire, retain, and grow the business. As a Branch Manager (BM) , you will lead your team in exceeding customer expectations, nurturing relationships that drive long-term success. In this role, you’ll spearhead branch performance, sales growth, and an outstanding colleague and customer experience. By leveraging inspirational leadership, collaborative partnerships, and sound operational practices, you will create and sustain a strong customer-centric culture. As both a leader and coach, you’ll help your team achieve individual and collective performance and sales goals through innovative solutions that address customer needs and deliver product and service value. A successful BM thrives in a digital-first environment, showcasing the seamless accessibility of mobile and online banking platforms to customers. You’ll play a pivotal role in building a diverse talent pipeline, developing your colleagues to meet evolving business needs, and prioritizing their performance and growth. With a focus on continuous learning, you’ll implement coaching plans that inspire your team to achieve personal and branch-wide goals. To succeed, you must effectively communicate business priorities in a way that energizes and empowers your colleagues to execute with confidence. As the branches execution and outcomes owner, you’ll combine financial acumen with strategic insights to guide decision-making and deliver results. Leading by example, you will direct all colleague and sales activities to ensure key targets are not only met but exceeded. As a visible and engaged brand ambassador, you will connect with the local community to cultivate new customer relationships and deepen existing ones. Qualifications, Education, Certifications and/or Other Professional Credentials Required Qualifications High School diploma or equivalent required Leadership experience, with proven ability to coach and develop to drive sales excellence, ensure the delivery of world-class customer service, and operational integrity in a high-volume branch environment 4 years sales management experience in Retail or Branch Banking environment Successful record of managing objectives in meeting sales goals, deadlines and branch goals in a profit and loss environment Drive an exceptional customer experience validated through customer satisfaction surveys Maintain strong partnerships with community & civic organizations Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a unique identifier from the NMLS Preferred Qualifications Associate’s or Bachelor’s degree preferred Retail banking Talent sourcing & assessment Hours and Work Schedule Hours per Week: 40 Work Schedule: Varies with branch needs and may include weekends and evenings Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

  • West Chester, PA

  • no content

Citizens Branch Manager

Description At Citizens, we’re focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty while advancing our strategic goals to acquire, retain, and grow the business. As a Branch Manager (BM) , you will lead your team in exceeding customer expectations, nurturing relationships that drive long-term success. In this role, you’ll spearhead branch performance, sales growth, and an outstanding colleague and customer experience. By leveraging inspirational leadership, collaborative partnerships, and sound operational practices, you will create and sustain a strong customer-centric culture. As both a leader and coach, you’ll help your team achieve individual and collective performance and sales goals through innovative solutions that address customer needs and deliver product and service value. A successful BM thrives in a digital-first environment, showcasing the seamless accessibility of mobile and online banking platforms to customers. You’ll play a pivotal role in building a diverse talent pipeline, developing your colleagues to meet evolving business needs, and prioritizing their performance and growth. With a focus on continuous learning, you’ll implement coaching plans that inspire your team to achieve personal and branch-wide goals. To succeed, you must effectively communicate business priorities in a way that energizes and empowers your colleagues to execute with confidence. As the branches execution and outcomes owner, you’ll combine financial acumen with strategic insights to guide decision-making and deliver results. Leading by example, you will direct all colleague and sales activities to ensure key targets are not only met but exceeded. As a visible and engaged brand ambassador, you will connect with the local community to cultivate new customer relationships and deepen existing ones. Qualifications, Education, Certifications and/or Other Professional Credentials Required Qualifications High School diploma or equivalent required Leadership experience, with proven ability to coach and develop to drive sales excellence, ensure the delivery of world-class customer service, and operational integrity in a high-volume branch environment 4 years sales management experience in Retail or Branch Banking environment Successful record of managing objectives in meeting sales goals, deadlines and branch goals in a profit and loss environment Drive an exceptional customer experience validated through customer satisfaction surveys Maintain strong partnerships with community & civic organizations Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a unique identifier from the NMLS Preferred Qualifications Associate’s or Bachelor’s degree preferred Retail banking Talent sourcing & assessment Hours and Work Schedule Hours per Week: 40 Work Schedule: Varies with branch needs and may include weekends and evenings Pay Transparency: The salary range for this position is $95,182-$117,645 per year. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. ​We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits . Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

  • Borough Park, NY

  • no content

Citizens Branch Manager

Description At Citizens, we’re focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty while advancing our strategic goals to acquire, retain, and grow the business. As a Branch Manager (BM) , you will lead your team in exceeding customer expectations, nurturing relationships that drive long-term success. In this role, you’ll spearhead branch performance, sales growth, and an outstanding colleague and customer experience. By leveraging inspirational leadership, collaborative partnerships, and sound operational practices, you will create and sustain a strong customer-centric culture. As both a leader and coach, you’ll help your team achieve individual and collective performance and sales goals through innovative solutions that address customer needs and deliver product and service value. A successful BM thrives in a digital-first environment, showcasing the seamless accessibility of mobile and online banking platforms to customers. You’ll play a pivotal role in building a diverse talent pipeline, developing your colleagues to meet evolving business needs, and prioritizing their performance and growth. With a focus on continuous learning, you’ll implement coaching plans that inspire your team to achieve personal and branch-wide goals. To succeed, you must effectively communicate business priorities in a way that energizes and empowers your colleagues to execute with confidence. As the branches execution and outcomes owner, you’ll combine financial acumen with strategic insights to guide decision-making and deliver results. Leading by example, you will direct all colleague and sales activities to ensure key targets are not only met but exceeded. As a visible and engaged brand ambassador, you will connect with the local community to cultivate new customer relationships and deepen existing ones. Qualifications, Education, Certifications and/or Other Professional Credentials Required Qualifications High School diploma or equivalent required Leadership experience, with proven ability to coach and develop to drive sales excellence, ensure the delivery of world-class customer service, and operational integrity in a high-volume branch environment 4 years sales management experience in Retail or Branch Banking environment Successful record of managing objectives in meeting sales goals, deadlines and branch goals in a profit and loss environment Drive an exceptional customer experience validated through customer satisfaction surveys Maintain strong partnerships with community & civic organizations Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a unique identifier from the NMLS Preferred Qualifications Associate’s or Bachelor’s degree preferred Retail banking Talent sourcing & assessment Hours and Work Schedule Hours per Week: 40 Work Schedule: Varies with branch needs and may include weekends and evenings Pay Transparency: The salary range for this position is $81,000.00 - $102,300.00 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits . Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

  • Bay State Village, MA

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Private Client Relationship Manager

Description At Citizens, our mission is to help clients, colleagues and communities reach their potential. We do this through our distinguished client-centric culture, having a mindset of continuous improvement and always enhancing our capabilities. Citizens Private Client provides personalized, world class financial planning and advice to help clients achieve their financial goals. We do this through creating a culture of continuous coaching, professional development, and ongoing practice management support. As a Citizens Private Client Relationship Manager (PCRM) , you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the next right thing, and collaborating with other colleagues. PCRMs partner with Wealth Financial Advisors and Certified Financial Planners® (CFPs), creating the Citizens Private Client team. Primary responsibilities include Acquire and onboard new affluent and high-net-worth clients into a Book of Business through outbound calling and in-branch or partner introductions. Grow net deposits, investments, and lending balances by executing comprehensive discovery and financial planning conversations, understanding a client’s financial goals, and presenting personalized strategies aligned with each client’s objectives. Deepen and retain client relationships through proactive outbound engagements based on life events, financial triggers, and other insights. Provide exceptional, high-touch client experiences. Engage Wealth Advisors and Certified Financial Planners to help clients reach their financial goals. Partner with colleagues in other lines of business including Retail, Business Banking, Mortgage and Wealth to provide clients a seamless experience across Citizens. Leverage Salesforce CRM to track activity. Measures of Success include Growth in net new investment assets in collaboration with Wealth Partners. Growth in new deposits including checking, savings, and CD balances. Growth in lending units and balances through mortgages, home equity lines, and securities-based lending. Client satisfaction survey results. Qualifications, Education, Certifications and/or Other Professional Credentials Bachelor’s degree (preferred). 3 - 5 years of banking, wealth management or other relevant equivalent experience. Experience working with affluent and high net worth clients. Required Licenses: SIE, Series 6 (or 7) and Series 63 (or 66) licenses are required at the time of hire. Life, Health, and Accident Insurance licenses can be obtained within a specified timeline after hire. Demonstrated success in a client-centric, initiative-taking sales environment. Experience establishing and maintaining relationships with clients and internal partners. Knowledge of industry regulatory requirements to ensure a sound control environment. Excellent written and verbal communication skills. Hours & Work Schedule Hours per Week: 40 Work Schedule: M-F; potential Saturday hours Pay Transparency The salary range for this position is $81,000 - $95,000 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits. LI-CITIZENS5 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

  • Webster, NY

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