Construction

Architectural Plan Reviewer and Code Inspector

The Work: As an Architectural Plan Reviewer and Code Inspector for our government-aligned team, you will be primarily focused on performing code enforcement reviews and inspections. In this role you will demonstrate your expertise in interpreting and enforcing construction codes, standards, and regulations specific to government construction projects. You will support Chinook’s clients for both new and existing construction efforts across multiple concurrent projects. In this role you will work a Hybrid schedule, expected in our Arlington, VA office at times, working from home as well as going out to client sites. Key Responsibilities: · Conduct comprehensive code enforcement reviews, inspections, and plan reviews for architectural and accessibility compliance. · Review construction feasibility and code compliance, provide comments, and ensure sustainability and reliability. · Address complaints, violations, disputes, and maintain accurate records of code violations and actions taken. · Document all deficiencies and prepare detailed reports of observations and enforcement actions with associated code references. · Maintain a record of observed deficiencies and actions taken and provide weekly briefings on status. · Interpret, explain, and enforce provisions of the construction codes, standards, and regulations to clients, contractors, architects, and engineers. · Conduct pre-construction site walks to identify architectural and accessibility issues during scope development and document findings. · Perform as-built / redline document reviews to verify changes and ensure accuracy. · Assist in code development and implementation and provide technical advice to ensure building projects comply with the necessary codes. · Prepare estimates of extra work as applicable and prepare related sketches and documentation as required. · Witness and document code compliance tests for various systems. Identify and record any non-compliance issues during testing. · Coordinate with other inspectors, code enforcement officials, contractors, and participate in necessary meetings. · Travel to facilities for meetings, site walks, inspections, and commissioning activities. · Provide design support, investigate accessibility complaints, and support accessibility task forces under the direction of the government’s Building Code Official (BCO). · Develop creative and innovative solutions to achieve goals and anticipate client needs. · Support government construction projects through diligent and proactive service delivery. Minimum Qualifications: · Must have a Bachelor’s degree in architecture or architectural engineering from an NAAB or ABET-accredited university or college and at least 10 years of experience with the International Building Code and the Americans with Disabilities Act (ADA) / Architectural Barriers Act (ABA) accessibility standards. · Must have at least 5 years of experience managing people. · Requires extensive experience conducting architectural plans reviews, including accessibility-related reviews. · Must have a comprehensive knowledge of various codes and standards, including ICC I-codes, NFPA codes, ABA Accessibility Standards, ASHRAE Standards, ASME Standards, and ANSI Standards. · Must have a track record of client satisfaction in mission-critical facilities and analyzing, troubleshooting, optimizing, and upgrading integrated systems in aging facilities and campus environments. · Requires proficiency in the use of technology, including construction project management software and mobile devices. · Must be proficient with the Microsoft Office Suite (Excel, Word, Outlook, MS Project, PowerPoint). · Requires a Valid State Issued Driver's License and the ability to travel to various work sites. Citizenship/Clearance Requirements: · Must be a U.S. Citizen and be able to obtain and maintain up to a Top Secret clearance due to our customer requirements and the nature of the work that we do. Preferred Qualifications: · An Active Secret or higher Security Clearance. · Expertise in building envelope design and construction requirements. · Experience with Sensitive Compartmented Information Facilities (SCIF) construction and the associated ICD/ICS 705 technical specifications. · Experience with Construction Quality Management. · Registered Architect (RA) or Professional Engineer (PE) license, NCARB registration. · Experience with the Unified Facilities Criteria (UFC) and the Unified Facilities Guide Specifications (UFGS). Physical Considerations: · Must be able to walk construction sites with uneven surfaces, carry up to 25 lbs., climb stairs and ladders, and work both indoors and outdoors in severe weather conditions, in confined spaces, and in dust generating environments. · Must be able to maintain spatial awareness and comply with safety standards while working near mechanical and electrical building equipment and systems. · Must be able to wear Personal Protective Equipment (PPE) where required. Annual Salary, Dependent Upon Qualifications and Experience: $120,000 - $130,000. Who is Chinook? Chinook Systems, Inc. is a leader in delivering lifecycle energy security solutions to mission critical government and commercial facility Owners. We specialize in the engineering, construction, commissioning, and operations of intelligent, cyber secure, code compliant, and energy efficient building systems. Our solutions save millions of dollars in utility costs, reduce harmful emissions to the environment, and mitigate cyber ‐ attacks on facilities. Chinook provides motivated employees with the opportunity to advance in a fast ‐ growing, innovative, entrepreneurial, and collaborative work environment. Equal Employment Opportunity Statement: Chinook Systems Inc. is an Equal Opportunity Employer. We do not discriminate against anyone because of their differences, such as age, disability, ethnicity, religion, national origin, gender, gender identity and expression, or sexual orientation. Chinook is committed to providing veteran employment opportunities to our service men and women.

  • Arlington, VA

  • no content

Desktop Support Technician

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 3-5 years’ experience in Windows Desktop support. Provide first/second level contact and problem resolution for customer issues. b)Work with Third Party Vendors to remediate complex AV issues as needed. c)Provide timely communication on issue status and resolution. d)Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general preventative maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

  • Allen, TX

  • no content

Director, Service Delivery

Your potential has a place here with TTEC’s award-winning employment experience. As a Director - Service Delivery working onsite in Charlotte, NC, you’ll be a part of bringing humanity to business. experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in United States says it all! What You’ll be Doing Looking for an opportunity to manage client relationships? Do you have a passion to motivate others? You’ll work closely with clients to discuss goals and needs, make sure your team is aligned with new information on projects, and actively work to improve processes and performance to enhance results. You’ll ensure a healthy, continuous relationship with the client, as you are the face of TTEC, as well as playing an active role in developing your team and motivating them to reach for amazing. You’ll report to the Executive Director, Service Delivery. You’ll make an impact through your client and team relationships, encouraging and motivating your team to resolve issues, accomplish goals and influence their career mobility. During a Typical Day, You’ll Actively manage communications with clients and business partners to uphold a healthy relationship as well as making sure goals are aligned and needs are being met Motivate others by driving client messages to your team, then actively engage and support staff to ensure projects are on track and up to date with the latest information Improve the key success metrics associated with goals. These include: Forecasting accuracy Revenue and margin goals Client, customer, and Employee satisfaction scores Call volume projections Contractual bonus goals Contractual client metric goals What You Bring to the Role Associate degree, technical school or equivalent work experience 2 years call center management experience Continuously promote a performance-driven culture and always work towards reaching for amazing Mentor and inspire others Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks Customer focused mindset What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Ask us about our paid time off (PTO) and wellness and healthcare benefits And yes a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit https://www.ttecjobs.com/en/us-employee-benefits for more information. The anticipated range is 100,000-110,000. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. LI-Onsite

  • Burlington, VT

  • no content

Director, Service Delivery

Your potential has a place here with TTEC’s award-winning employment experience. As a Director - Service Delivery working onsite in Charlotte, NC, you’ll be a part of bringing humanity to business. experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in United States says it all! What You’ll be Doing Looking for an opportunity to manage client relationships? Do you have a passion to motivate others? You’ll work closely with clients to discuss goals and needs, make sure your team is aligned with new information on projects, and actively work to improve processes and performance to enhance results. You’ll ensure a healthy, continuous relationship with the client, as you are the face of TTEC, as well as playing an active role in developing your team and motivating them to reach for amazing. You’ll report to the Executive Director, Service Delivery. You’ll make an impact through your client and team relationships, encouraging and motivating your team to resolve issues, accomplish goals and influence their career mobility. During a Typical Day, You’ll Actively manage communications with clients and business partners to uphold a healthy relationship as well as making sure goals are aligned and needs are being met Motivate others by driving client messages to your team, then actively engage and support staff to ensure projects are on track and up to date with the latest information Improve the key success metrics associated with goals. These include: Forecasting accuracy Revenue and margin goals Client, customer, and Employee satisfaction scores Call volume projections Contractual bonus goals Contractual client metric goals What You Bring to the Role Associate degree, technical school or equivalent work experience 2 years call center management experience Continuously promote a performance-driven culture and always work towards reaching for amazing Mentor and inspire others Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks Customer focused mindset What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Ask us about our paid time off (PTO) and wellness and healthcare benefits And yes a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit https://www.ttecjobs.com/en/us-employee-benefits for more information. The anticipated range is 100,000-110,000. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. LI-Onsite

  • Charlotte, NC

  • no content

Director, Service Delivery

Your potential has a place here with TTEC’s award-winning employment experience. As a Director - Service Delivery working onsite in Charlotte, NC, you’ll be a part of bringing humanity to business. experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in United States says it all! What You’ll be Doing Looking for an opportunity to manage client relationships? Do you have a passion to motivate others? You’ll work closely with clients to discuss goals and needs, make sure your team is aligned with new information on projects, and actively work to improve processes and performance to enhance results. You’ll ensure a healthy, continuous relationship with the client, as you are the face of TTEC, as well as playing an active role in developing your team and motivating them to reach for amazing. You’ll report to the Executive Director, Service Delivery. You’ll make an impact through your client and team relationships, encouraging and motivating your team to resolve issues, accomplish goals and influence their career mobility. During a Typical Day, You’ll Actively manage communications with clients and business partners to uphold a healthy relationship as well as making sure goals are aligned and needs are being met Motivate others by driving client messages to your team, then actively engage and support staff to ensure projects are on track and up to date with the latest information Improve the key success metrics associated with goals. These include: Forecasting accuracy Revenue and margin goals Client, customer, and Employee satisfaction scores Call volume projections Contractual bonus goals Contractual client metric goals What You Bring to the Role Associate degree, technical school or equivalent work experience 2 years call center management experience Continuously promote a performance-driven culture and always work towards reaching for amazing Mentor and inspire others Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks Customer focused mindset What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Ask us about our paid time off (PTO) and wellness and healthcare benefits And yes a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit https://www.ttecjobs.com/en/us-employee-benefits for more information. The anticipated range is 100,000-110,000. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. LI-Onsite

  • Birmingham, AL

  • no content

Senior Accountant - Healthcare

Our client, a prestigious healthcare system based in Rockville Centre, Nassau County, LI, is looking for an experienced Senior Accountant. This is a FTE role and the successful candidate will have healthcare industry, reimbursements & 3 years of accountant experience. Client Details Prestigious healthcare system based in Rockville Centre, Nassau County, LI. This role is 5 days per week in office for the first 6 months before it transitions to only 2 days in office, and offers an individual with healthcare industry and reimbursements experience a chance to join a collaborative team of a major healthcare system. Description This role will involve you to: Process approved employee expense reimbursements and ensure accurate integration into the payroll cycle. Perform assigned accounting functions, complete assigned reports and provide accurate and timely information for review by the Director. Compile and update monthly internal financial statements as well as supporting documents for the quarterly and annual financial statements. This includes a working knowledge of GAAP and interaction with external auditors for annual audit. Responsible for preparing monthly journal entries related to expense and balance sheet accounts for internal corporate entities. Create and have working knowledge of supporting schedules for the preparation of the tax forms 990 and 1120 for all entities. Create and analyze supporting schedules, workpapers and general ledger accounts for interim, monthly and year end closing and provide appropriate variance analysis. Working knowledge of grant accounting and grant tracking is desired. Performs related duties as assigned and unrelated duties as requested by the Director and VP of Finance. Profile The successful candidate will have: 3-5 years Accounting experience required (healthcare preferred). Bachelor's Degree with a major in Accounting required PC and Excel knowledge mandatory. Knowledge of Lawson, Strata, Essbase a plus. Excellent communication and organization skills. Highly analytical with working knowledge of GAAP. Experience with preparation of Footnotes for the Audited Financial statements a plus. Position will require overtime for certain periods of the year. Job Offer Very competitive compensation & benefits package! MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

  • Rockville Centre, NY

  • no content

Truck Driver - Local Class A - Penske Logistics

Immediate Opportunities: Full-time Local Class A CDL Truck Drivers • Average $76473 annually • Dedicated route • Local, home daily What you will do: • Perform shuttle runs within New Mexico • 5 drop and hooks per week • Maintain professional and courteous demeanor when interacting with customers • Home daily Schedule: • Dispatch times range from 8pm to 8:17pm • 5 day schedule: Monday through Friday • Average 52.5 hours per week • Home Daily You will drive: • Late model, Penske maintained trucks • Best-in-class specs designed for comfort and safety • Equipped with inward and outward facing in-cab cameras helping to ensure safety for all Comprehensive benefits package includes: • Paid vacation and holidays day 1 • Generous retirement benefits • Excellent health care coverage-medical, dental, and vision • Short and long-term disability; life and AD&D insurance • Company-provided uniforms and safety footwear • Employee discount benefit program • Driver referral bonus program up to $5000 per referral • Safety incentive program • Premier Driver Recognition Program Our excellent benefits plan keeps associates and their families happy, healthy, and secure. To learn more visit https://penske.jobs/benefits/ Why Penske? Ready to put your truck-driving career in high gear? Make the shift and fuel your career as a CDL Class A Truck Driver for Penske. When you join Penske, you join a team of professional truck drivers committed to delivering products safely and on time. And we’re proud to haul freight for some of the world’s leading brands. (Yes, we’re more than just the yellow trucks.) But it’s more than that. It’s about incredible customer service and building relationships with your accounts. When you drive for Penske, you’re representing Penske, but you’re also representing your clients. In fact, you’ll probably be driving their branded trucks and wearing their uniform. You’ll be on the move with Penske and so will your career. We have tons of training opportunities for you. And with locations across the nation, you can also move to a new city. Best of all, you’ll be with a stable, nationwide company that is known for having the best equipment, great management, clear communication and a fantastic safety record. We pay every Friday, and for most of our driving positions, you’re home daily. Yes, daily. Are you ready to take it to the next level? Come drive for Penske. Qualifications: • Valid Class A CDL required. Applicants must be domiciled in the U.S. and licensed in their state of residence • Currently hold, or ability to obtain, a non-excepted interstate DOT medical card required • 1 year of documented tractor-trailer experience in the last 3 years required, or 2 years of documented tractor-trailer experience in the last 5 years • 3 years DMV/MVR record with two or fewer moving violations or accidents • In order to be compliant with federal law (49 C.F.R. 391.11(b)(2)), this role requires English language proficiency • Work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. • This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: • The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The associate must be able to see and hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to lift and/or move up to 50lbs/23kg and may occasionally lift and/or move up to 100lbs/45kg. • The associate must be able to legally operate a motor vehicle and safely and frequently enter/exit the vehicle as well as the rear cargo area. Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Driver Job Family: Drivers Address: 3100 North Princeton Drive NE Primary Location: US-NM-Albuquerque Employer: Penske Logistics LLC Req ID: 2601613

  • Albuquerque, NM

  • no content

Director of Utilization Review

Overview Director of Utilization Review (RN) – Permian Basin Behavioral Health Center Signet Health is seeking an experienced Director of Utilization Review (RN) for a BRAND NEW hospital – Permian Basin Behavioral Health Center, located in Midland, Texas. The facility is scheduled to open late Spring 2026. The Utilization Review RN is responsible for ensuring that all behavioral health patients receive the appropriate level of care, and that all services rendered meet medical necessity, payer requirements, Texas Behavioral Health regulations, and DNV accreditation standards. The UR RN performs utilization review activities, concurrent reviews, precertifications, and discharge-related authorization functions to support timely reimbursement and high-quality patient care. Signet Health is one of the larger behavioral health management companies in the United States with programs nationwide. We are staffing and managing this brand-new hospital. We offer a competitive and comprehensive compensation package. Responsibilities Include: Utilization Management & Medical Necessity Conduct admission, continued-stay, and discharge reviews for all patients based on: InterQual®, MCG, or payer-specific medical necessity criteria. CMS Conditions of Participation (where applicable). DNV NIAHO® Behavioral Health standards. Validate appropriate level of care (inpatient, PHP, IOP, detox, residential). Identify and communicate variances to medical necessity, collaborating with providers to resolve clinical or authorization barriers. Insurance & Authorization Management Initiate pre-certifications for admissions and transfers. Perform concurrent reviews with commercial, Medicaid, Medicare Advantage, and managed care organizations. Submit clinical documentation within required time frames to prevent denials. Manage peer-to-peer requests and escalate cases to physician advisors as needed. Track and document authorization numbers, approved days, and review dates in EMR and UR software. Compliance & Accreditation (DNV / Texas-specific) Ensure UR processes comply with: DNV NIAHO®/ISO 9001 requirements for utilization management. Texas Administrative Code Title 25—Behavioral Health Facility regulations. CMS, EMTALA (if applicable), and payer rules. Participate in audits, tracer activities, and performance improvement projects. Maintain accurate and complete documentation that meets DNV documentation standards. Interdisciplinary Collaboration Work with physicians, nursing, case management, therapy, social work, and admissions to coordinate patient flow and progression of care. Attend daily treatment team meetings on assigned units. Communicate authorization status, updates, and denials to clinical teams. Denial Prevention & Management Identify potential denial risks early and intervene proactively. Assist with preparation of denial appeals, supplying clinical summaries and supporting documentation. Work with billing and revenue cycle to ensure claim accuracy and timely submission. Documentation & Data Management Enter all reviews, payer communications, and clinical updates into the EMR/UR tracking system. Maintain UR logs, KPIs, and dashboards for: o LOS monitoringo Denial rateso Approval trendso Payer mix and reimbursement o Report trends to leadership for process improvement Requirements/Qualifications Qualifications : Required Current Texas RN license (unencumbered). Minimum 2 years psychiatric/behavioral health nursing experience. Experience with utilization review , case management , or managed care . Knowledge of InterQual®/MCG criteria. Strong understanding of behavioral health diagnoses, treatment modalities, and levels of care. Excellent communication and negotiation skills. Preferred Prior UR/UM experience in a Texas behavioral health facility. Familiarity with DNV Accreditation (NIAHO®/ISO 9001). Experience with Medicaid/Medicare behavioral health authorization processes. Experience with EMRs such as Epic, Cerner, MediTech, or Sigmund. CORE COMPETENCIES Clinical assessment and critical thinking Knowledge of utilization review criteria Strong professional communication Time management and organization Understanding of behavioral health regulations Accuracy and attention to detail Collaboration and conflict resolution Ethical decision-making PHYSICAL & WORK REQUIREMENTS Office-based with regular unit rounds and team meetings. Ability to type, sit, or stand for extended periods. Occasional lifting of files or equipment ( Director of Utilization Review

  • Midland, TX

  • no content

Director, Service Delivery

Your potential has a place here with TTEC’s award-winning employment experience. As a Director - Service Delivery working onsite in Charlotte, NC, you’ll be a part of bringing humanity to business. experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in United States says it all! What You’ll be Doing Looking for an opportunity to manage client relationships? Do you have a passion to motivate others? You’ll work closely with clients to discuss goals and needs, make sure your team is aligned with new information on projects, and actively work to improve processes and performance to enhance results. You’ll ensure a healthy, continuous relationship with the client, as you are the face of TTEC, as well as playing an active role in developing your team and motivating them to reach for amazing. You’ll report to the Executive Director, Service Delivery. You’ll make an impact through your client and team relationships, encouraging and motivating your team to resolve issues, accomplish goals and influence their career mobility. During a Typical Day, You’ll Actively manage communications with clients and business partners to uphold a healthy relationship as well as making sure goals are aligned and needs are being met Motivate others by driving client messages to your team, then actively engage and support staff to ensure projects are on track and up to date with the latest information Improve the key success metrics associated with goals. These include: Forecasting accuracy Revenue and margin goals Client, customer, and Employee satisfaction scores Call volume projections Contractual bonus goals Contractual client metric goals What You Bring to the Role Associate degree, technical school or equivalent work experience 2 years call center management experience Continuously promote a performance-driven culture and always work towards reaching for amazing Mentor and inspire others Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks Customer focused mindset What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Ask us about our paid time off (PTO) and wellness and healthcare benefits And yes a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit https://www.ttecjobs.com/en/us-employee-benefits for more information. The anticipated range is 100,000-110,000. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. LI-Onsite

  • New Orleans, LA

  • no content

Open Enrollment Specialist

Open Enrollment Specialist You'll work directly with Americas self-employed, small business owners and individuals to help them access a product suite of affordable benefits and business services. Our clients are looking for viable alternatives to their current benefit programs and as a result of current economic conditions, the demand for our products and services has never been greater! Our Open Enrollment Specialists can make a real difference in people's lives. Our trusted advisors planning and guidance can impact, and protect, families for generations. We pride ourselves on being a diverse and unified company who share our values of commitment and dedication with our clients. Career Benefits: Industry Leading Compensation and Rewards Programs up to $90k First Year (DOE\DOP) Rapid Career Advancement Based on Performance Monthly and Quarterly Bonuses (up to 16 bonuses per year) Performance Bonuses with Company Growth Sharing Multipliers Long Term Wealth Building Extensive Product Portfolio - Multiple Product Lines State-Of-The-Art Training Platforms (we'll train you) Annual Award Trips and Meetings (Incredible Locations) Servant Mentoring and Leadership Development Relaxed & Flexible Work Environment (we are fun and family) Next Level Training and Support: Our success depends on your success, that's why we have a super-responsive team of experts making sure every Open Enrollment Specialist has everything they need to be at the top of their game. Real support means real leadership backing you up. You'll be armed with the tools and know how to best serve clients and take your career to the next level. In the classroom, online and in the field, our most accomplished sales professionals will teach you their most successful formulas and execution strategies that directly lead to success. Open Enrollment Specialist Essentials: Accountable and Coachable Team Player A Passion for Helping Other People Everyday Computer and Internet Savvy Excellent Verbal and Written Communication Skills Commitment to Excellence High Personal Integrity and Character Good Work Ethic, Self-Motivation Local Candidates Only

  • Denham Springs, LA

  • no content

Dialysis Patient Care Technician-PCT

Overview Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits, Sundays off and a positive, mission-driven culture. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers. The Patient Care Technician (PCT) provides care to patients with end-stage renal disease, supporting clinical staff throughout the dialysis treatment process to deliver prescribed treatments. Our PCTs are an integral part of the interdisciplinary team in ensuring safe care and the highest quality outcomes for every patient. Schedule: Full-time, four 10-hour shifts starting at 4:45am and are set upon hiring; Sundays off; no overnight shifts Compensation: Pay range from $18.50-$26.37 per hour, depending on healthcare experience; experience not required Benefits: Paid 12-week training with preceptor Comprehensive medical, dental and vision benefits Life and long-term disability insurance provided at no additional expense to employee Paid time off (PTO) including holidays Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness or medical leave Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent Education reimbursement Employee assistance program Wellness program Among others Responsibilities What You Can Expect: Actively participate in infection control, risk management and patient education activities Guide new patients through 120-day education plan Obtain and record patient vital signs and machine readings during treatment Role under RN supervision Set up and break down dialysis blood system for treatment Insert and remove patient access needles Monitor patients during dialysis, document changes and inform charge nurse of any concerns Calculate patient’s weight loss to reach dry weight Determine patient care priorities and organize work load accordingly Maintain professional working relationship, observing patient privacy and rights Maintain and track inventory Perform laboratory work

  • Little Rock, AR

  • no content

Food Quality Manager

What You’ll Do Quality & Food Safety Leadership Lead the development, implementation, and maintenance of Quality and Food Safety Systems in accordance with FSMA. Serve as the expert for all site Quality Assurance, food safety, and compliance programs. Lead the cross‑functional Food Safety Team to maintain a robust, GFSI‑compliant system. Manage microbiological programs, analyze trends, and proactively address issues. Oversee internal, external, and regulatory audits, including AIB and FSSC 22000; prepare corrective actions and documentation. Monitor and analyze key quality KPIs such as Cost of Non‑Quality, Right‑First‑Time, complaints per million units, and microbiological trends. Provide day‑to‑day supervision for the Quality team, fostering a culture of accountability and continuous improvement. Continuous Improvement & Compliance Drive continuous improvement using WCM methodologies, including root cause analysis and corrective action implementation. Reduce consumer complaints and product non‑conformances through improved processes and operational discipline. Optimize recipe control, minimize overfill, and reduce raw material variances. Champion GMP, food safety, and SHE initiatives across the site. Cross-Functional Collaboration Partner with Production to build quality awareness and provide training. Integrate Quality into operational decisions as part of the site leadership team. Collaborate with Warehouses, Procurement, Supply Planning, Contractors, and R&D on quality-related initiatives. Provide technical support for product changes, inquiries, and consumer feedback. Team Leadership Hire, train, and develop the site Quality team. Build a culture focused on excellence, ownership, and continuous improvement. Regulatory & Market Support Support compliance across domestic and export markets in alignment with all regulatory and customer requirements. Bachelor’s degree in Food Science, Microbiology, Chemistry, or a related field. 3–5 years of experience in Quality Assurance or Food Safety within a food manufacturing environment. Proven experience managing QA in an FDA‑ or USDA‑regulated plant. Demonstrated expertise in implementing and maintaining GFSI schemes such as SQF, BRC, or FSSC 22000. Experience supervising or leading teams (3 years of manager experience preferred). Strong analytical, organizational, and problem‑solving skills. Ability to collaborate cross-functionally and influence across all levels of the organization. Strong understanding of microbiological programs, compliance systems, and quality metrics.

  • New Century, KS

  • no content