Regional Operations Manager - Global High-Tech
Nalco Water, an Ecolab Company, is seeking a Regional Operations Manager to join our Global High-Tech division supporting our data center and microelectronics customers. As a Regional Operations Manager , you’ll be responsible for working with Corporate Account Managers (CAMs) and Field Sales & Service teams to support select Data Center accounts in the areas of Safety, Retention/Growth, Value & Team. What’s in it For You: Join Global High-Tech, the fun, fast paced, and highest growth business segment in the Nalco Water business focused on delivering premium outcomes to our data center customers. Leverage your talents and work cross-functionally to maximize the value we provide to our most strategic customers through program performance and enterprise excellence. Provide significant exposure to the Corporate Accounts team, the Field Sales & Service teams, Marketing, R&D, and Senior Leadership, supporting your development as you grow your career within Ecolab. The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments The ability to make an impact with a company that is passionate about your career development Enjoy a flexible, independent work environment Receive a non-decaled company vehicle for business and personal use Comprehensive benefits package starting day 1 of employment – medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more! What You Will Do: Foster safety culture within portfolio with messaging/recognition Develop/maintain safety stats for CAM utilization Ensure SOW execution across all sites in portfolio while streamlining and standardizing our offering (service, compliance, commercial interaction, documentation) Normalize usage of Nalco Water developed digital tools across portfolio in account activity (E3D, WQI, AI, Water Watch, etc.) where applicable Develop / administer customer specific training platform for new account personnel Engage in site cadence calls across corporate account portfolio Drive innovation trial work at selected sites Contribute to corporate account business reviews from operations perspective Create / maintain relationships with key portfolio contacts Understand customer satisfaction scoring metrics and ensure “supplier scorecard” for Nalco Water contracted services is maximized > 90% for retention activities Collaborate with field associates to drive and help achieve the annual specified Total Value Delivered (TVD) goal for portfolio Ensure every customer site within portfolio has at least 1x value project implemented/documented Create sense of “community” amongst field level associates that support the portfolio Support internal portfolio cadence calls to communicate and drive field level initiatives Position Details: Must be located within 20-miles of Phoenix, Arizona or willing to relocate to be considered Minimum Qualifications: Bachelor’s Degree in Science, Engineering, or a related discipline 5 years of relevant, direct/adjacent industrial work experience Proficiency in Excel, Word, PowerPoint, Cloud Based File Storage, Email Communication Willingness to travel overnight to customer sites/meetings dependent upon need and scheduling Position requires a current and valid driver's license Physical Demands: Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle) Conduct site walks Climb vertical ladders Lift and carry 25lbs. short distances Preferred Qualifications: Professional team leadership / managerial experience About Nalco Water: In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, manufacturing, transportation, textile care, and global high tech) and heavy industry (chemical, downstream, paper, mining, power and primary metals industries) to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers. Annual or Hourly Compensation Range The total Compensation range for this position is $142,100-$213,200 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws. Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. Potential Customer Requirements Notice To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: - Undergo additional background screens and/or drug/alcohol testing for customer credentialing. - Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance ) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website. Our Commitment to a Culture of Inclusion & Belonging At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
