Food

Customer Service Representative

At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey. As a Customer Service Representative working on-site in Melbourne, Florida , you'll become part of a community that values your success, supports your career growth, and celebrates your contributions. What You'll Be Doing The Customer Relationship Center (CRC) Customer Service Representative is responsible for providing timely and professional customer service in response to inquiries and concerns by using available resources. During a Typical Day, You'll Promptly process and answer, and/or resolve customer inquiries and concerns, determining the appropriate actions based upon job aids, research, and existing desktop solution tools, and taking the appropriate action with utmost priority and speed, to ensure service level metrics are achieved. Communicate professional, grammatically correct verbal responses to customer inquiries and concerns; educate the customer on client products and services. Place outbound calls to customers and dealers (when necessary) to understand the needs of the customer and respond to customer inquiries and concerns. Actively listen to the consumer providing answers, while controlling the call to lead the consumer in an efficient, professional manner. Act as a liaison between customers and dealerships, providing excellent service to both by following up and being organized and knowledgeable. Master desktop applications, such as the client CRM, Intranet, Company Search engine, Warranty, and Policy Manuals, etc. Ensure that all customer contacts are properly documented in the client's CRM, to allow for an accurate historical view of customers' contacts with the CRC; Manage follow-up Log and audit documentation of customer files. Communicate the resolution of inquiries to customers via outbound calls, based on defined inbound procedures, and customer issues. Handle difficult customer issues and avoid escalation whenever possible, positively and professionally. Liaise with various CRC departments, i.e., Research, etc. Attend team meetings, pep sessions, focus groups, and training sessions as scheduled. Work on activities and/or projects as requested by the Team Leader. Identify and relay to the Team Leader areas for improvement within the inquiry and concern resolution processes. Relay customer service problems to the Team Leader when necessary. Support the operation through business processes and practices designed to support employee retention, productivity, profitability, and consumer satisfaction. Suggest marketing offers to customers during service calls. What You Bring to the Role A high school diploma or GED is required A minimum of one year of experience in customer service and/or sales is preferred Prior knowledge/experience in the automotive industry is a plus Strong written and oral communication skills with all levels of the organization Strong customer service, interpersonal, and relationship-building skills Strong multi-tasking skills Strong organizational, time management, planning, and problem-solving skills Strong team-building skills, self-sufficient, resourceful, and works well with minimal supervision The ability to demonstrate a high degree of professionalism Working knowledge of computers Experience with FMC360 or Customer Contact systems is an asset What You Can Expect Starting pay rate of $15.00 per hour Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Award-winning Employee Rewards Program (Perci Perks) Hours of Operation currently: 8:00 AM -11:00 PM Monday-Friday, Saturday 8:00 AM - 8:00 PM. An 8-hour shift would fall somewhere in between for a 40-hour workweek. A Bit More About Your Role You will also be responsible for learning and executing all applicable call handling processes per the approved processes. Additionally, you will be responsible for meeting expected customer service levels and supporting business performance goals of the CRC by providing a full range of customer service, answering regular customer inquiries and concerns via multiple channels (telephone, correspondence, and email). Customer inquiries may include, but are not limited to, questions/concerns around the following: in-vehicle technology system use and troubleshooting, vehicle concerns inside and outside of warranty, mobile phone application support and troubleshooting, brand inquiries, vehicle specification inquiries, owner account inquiries, and basic vehicle feature utilization inquiries and concerns. Where appropriate, you will assist in facilitating customer/dealer communication while advocating on the customer's and the company's behalf. You will continuously look for ways to add value to the customer experience and promote brand loyalty. About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: Lead with humility - We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow. Service beyond self - We serve others—clients, customers, and teammates—with care and integrity in every interaction. Leave it better - We take ownership and leave every process, person, and place better than we found it. Win together - We succeed as one—celebrating, supporting, and showing up for each other. Deliver remarkable - We go beyond expectations to create bold, meaningful moments that stand out. Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way. LI-Onsite

  • Melbourne, FL

  • no content

Ultrasound Technologist III (Non-Exempt)

Find your calling at Mercy! Provide diagnostic sonograms for interpretation by radiologist. Assist radiologist in the performance of procedures and provide the patient care essential to ultrasound interventional guided procedures. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.Position Details: Education: Graduate of a school of sonography or registered technologist. License: State licensure may be required depending on the specific state of practice. Experience: One (1) year of relevant experience with 3 applicable registries OR five (5) years of experience with 2 applicable registries. Certifications: American Heart Association Basic Life Support (AHA-BLS); American Registry of Diagnostic Medical Sonographers (ARDMS) OR The American Registry of Radiologic Technologists (ARRT) OR Cardiovascular Credentialing International (CCI). Two (2) applicable advanced registries/certifications within the applicable work area from ARDMS, ARRT, CCI, or Fetal Medicine Foundation (FMF) and five (5) years of experience OR Three (3) applicable advanced registries/certifications within the applicable work area from ARDMS, ARRT, CCI, or Fetal Medicine Foundation (FMF) and one (1) year of experience. In the state of Arkansas, American Registry for Diagnostic Medical Sonography-Registered Vascular Technologist (ARDMS-RVT), OR Cardiovascular Credentialing International-Registered Vascular Specialist (CCI-RVS) OR American Registry of Radiologic Technologists-Vascular Sonography (ARRT-VS) is required. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32 hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

  • Rogers, AR

  • no content

Project Support - Production

Job Title: Project Support - Production Location: Casa Grande, AZ Timings: 06:00 AM - 06:00 PM (Rotational schedule) These shifts are on the rotating 3 days on 2 days off, 2 days on 3 days off schedules. Pay Rate: $21/hr Contract: 12months with possible extension. Description: This position is Nonexempt. Hours over 40 will be paid at Time and a Half. Work in the Biologics Production facility. Making buffers, stocking supplies, operating equipment. This position may be level one to five.

  • Casa Grande, AZ

  • no content

Senior Data Scientist

Capgemini Government Solutions (CGS) LLC is seeking a highly motivated Senior Data Scientist to lead the development and deployment of models and methodologies that enable pattern analysis, predictive modeling, intelligent automation, and AI/ML solutions. The successful candidate will have the opportunity to conceive and deliver innovative data science solutions to the U.S. Public Sector to help address critical national and global challenges such as health, climate change, and national security. This individual will join our Data and AI practice in the DC Metro Area. As a part of the rapidly expanding CGS Data and AI practice, the candidate will also help our clients develop, deploy, and modernize their data science products and ecosystems. At Capgemini, we are committed to our staff’s professional development and offer a wide range of training and educational resources. In addition to our internal learning sites, we partnered with Coursera and Degreed to offer our staff the latest courses from academic institutions around the world. We provide education expense reimbursements as well as sponsor seminars, conferences, and certifications. Our practice leaders work with every team member to chart appropriate career paths and goals to ensure that we all stay innovative and transformative, which maximizes our ability to scale up our solutions, keep up with the cutting edge, and bring the art of what’s possible to the Federal Government. Job Responsibilities As a Senior Data Scientist you will: Provide subject matter expertise in matters of data science, machine learning, and artificial intelligence to an entrepreneurial and high performing team Drive data science and AI/ML-related solutions based on evaluation of requirements, resources, and alternatives Lead exploratory data analysis to evaluate data pipelines and construct data stores (structured, semi-structured, and unstructured) as needed to feed frameworks/models Manage development of custom algorithms, frameworks, and models or leverage available tools, libraries, and applications to solve complex problems Oversee deployment of data science and AI/ML solutions and develop methodologies to scale up Coordinate internal and external stakeholders to pattern analysis, predictive modeling, intelligent automation, GenAI, OCR, NLP, fraud detection, and other business cases for using data science, machine learning, and artificial intelligence Present and articulate findings and present solutions to clients and team members Maintain knowledge of advances of data science in industry and academia Contribute to the overall growth of the Data and AI practice Required Qualifications U.S. Citizenship is required Eligible to obtain and maintain a Government Security Clearance Be at client site full time in Washington, DC Bachelor’s degree or higher in data science, statistics, computer science, economics, mathematics, information systems, or similar field preferred Minimum of ten (10) years of professional experience (relevant advanced degrees may substitute equivalent number of years) with data science, AI/ML, or deep learning delivery responsibilities such as: Managing teams to deliver work products that comply with quality, time, and technical targets Coordinating and influencing stakeholders, managing communications, and managing client expectations Designing and developing data models and algorithms for multi-objective optimization and decision making Building and deploying predictive and prescriptive analytics Conducting hypothesis testing, statistical and probability analyses Applying appropriate methods to describe statistical relationships between variables Performing multiple correspondence analysis (MCA), principal component analysis (PCA, and association rule mining Experience using tools such as Databricks; Azure’s Machine Learning and AI Services; AWS’s SageMaker and Bedrock Experience programming in languages such as Python, R, Scala, SQL, JavaScript, C/C++, and Java Experience using libraries and frameworks such as TensorFlow, PyTorch, mpi4py, Spark ML/MLlib, Jupyter, h2o, keras, or mir Experience collecting in managing large data sets in cloud-based databases, data lakes, and data warehouses such as Oracle EDW, SQL Server, or MS Access Ability to multi-task and stay flexible in a dynamic work environment Preferred/Nice to Have Qualifications Active Government Security clearance Experience developing algorithms for High-Performance Computing (HPC) environments using custom multi-core desktop computers and MS MPI Experience with Deep Learning methods in NLP, sentiment analysis, topic modeling, and graph theory and databases Experience working with big data distributed programming languages and ecosystems such as Hadoop, MapReduce, Pig, or Kafka Experience working in an IT project team following SDLC and DevOps methodologies About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get The Future You Want | www.capgemini.com Disclaimer All qualified applicants will be considered for employment based on their skills, and merit. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $120k - $155k. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

  • Washington, DC

  • no content

Burger King Team Member

Our Team Members are the face of our company and the first step in providing quality service and hospitality to our guests. If you're looking for a full-time position, or just a part-time job that supports your full-time ambition, you've come to the right place. Crew member opportunities are available practically anytime: breakfast, lunch, late nights, weekends – whatever suits your schedule. To be successful in this role, Team Members must be able to smile, maintain eye contact, have a cheerful and positive attitude. Job Duties: • Connect with customers to ensure they have a positive experience • Help customers order their favorite meals • Prepare customers meals • Partner with other Team Members and Managers to meet daily goals and have fun • Keep the restaurant looking fantastic • Serve and Help others Job Requirements: • Excellent customer service skills • Willingness to learn and grow • Must be able to perform under pressure in a fast-paced, team environment • Must be at least 16 years of age & authorized to work in the US Physical Requirements: Ability to perform the following motions: bending, squatting, twisting, pulling and reaching Ability to work in warm and cold temperatures Ability to stand for 8-10 hours Ability to lift up to 20lbs About our benefits: We offer a passionate, fun, and positive work environment, with a welcoming and supportive team, along with… • Anniversary Vacation Bonus • Employee Rewards & Recognition Program • Career development through structured training programs EEO Statement GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws. ADAA GPS Hospitality will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process or an on the job accommodation, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form, participate in the interview process, or need an on the job accommodation, please contact Human Resources at 770-738-8779 . GPSINDSJTM10

  • West Branch, MI

  • no content

Compliance Analyst, El Paso Health

Summary Job Summary Responsible for ensuring compliance with Texas Health and Human Services Commission (HHSC) and Centers for Medicare and Medicaid Services (CMS) regulations and expectations, including creating and monitoring policies and reports (deliverables). Assist in all Compliance Department duties related to the Medicaid, STARPLUS and Medicare lines of business. Works closely with the Chief Compliance Officer and Compliance Director as well as interfacing with all other operational departments. This position may be eligible to work remotely. Skills 1. Strong verbal and written communication skill. 2. Excellent presentation skills, as well as conceptual and analytic skills in order to review and articulate company objectives and Federal regulations across all relevant audiences. 3. Highly detail orientated. 4. Ability to analyze and solve problems. 5. Ability to develop policies and procedures. 6. Ability to be a self-starter and follow through on projects with minimal management oversight. 7. Ability to coordinate professional staff at all levels on multiple projects to ensure deadlines and objectives are met. 8. Ability to seek out new methods and principles to improve services. 9. Bilingual in English and Spanish preferred. Work Experience Three years of experience required in managed care government programs (Medicaid, CHIP, STARPlUS, Medicare/Medicare Advantage), paralegal, or legal training required working with managing compliance with laws and regulations, writing policies and procedures, working with quality improvement and /or regulatory compliance. Experience in STARPLUS or Medicare/Medicare Advantage highly preferred. License/Registration/Certification None. E d ucation and Training Bachelor degree in Health Care or Business related fields required.

  • El Paso, TX

  • no content

Tieback & Micropile Driller

Overview Keller North America is a leading geotechnical specialty contractor providing deep foundations, earth retention, and ground improvement solutions throughout the United States. We are currently seeking an experienced Tieback & Micropile Drill Operator to support our geotechnical construction operations. This role is responsible for safely and efficiently operating specialized drill rigs used for tiebacks, micropiles, anchors, soil nails, and grouting applications. Responsibilities Operate specialized drill rigs such as Klemm, Casagrande, Hutte, TEI, Berretta, or similar equipment Perform drilling for tiebacks, micropiles, anchors, soil nails, and grouting applications Inspect, operate, and maintain drilling equipment according to manufacturer specifications Perform rigging, hoisting, and spotting for equipment movement Perform soil leveling and ground preparation for equipment and materials Troubleshoot mechanical issues and assist with basic equipment repairs Operate support equipment such as skid steers, forklifts, excavators, mixers, and pumps as needed Perform general labor tasks including digging, backfilling, site cleanup, and material handling Safely operate hand and power tools including drills, saws, grinders, jackhammers, concrete mixers, and pneumatic tampers Maintain safe working conditions and follow all safety policies and OSHA regulations Travel to jobsites throughout the Rocky Mountain region and surrounding states, including extended assignments Training and Advancement Keller provides company-specific training and supports continued development and certification. Qualifications Minimum of 2 to 3 years of experience operating tieback or micropile drill rigs or similar equipment Hands-on experience as a drill operator in the construction or geotechnical industry OSHA 10-hour (or higher) and First Aid training preferred Experience with dual rotary drill heads, duplex systems, or down-the-hole hammers is a plus Must be self-motivated and willing to travel Must be able to work in a team environment and communicate effectively Must be able to perform physical labor including frequent bending, kneeling, and lifting up to 50 pounds Must be comfortable working outdoors in extreme weather and in confined or uneven work areas Experience in ground improvement, grouting, or earth retention is a plus keller1

  • Nashville, TN

  • no content

Commercial Construction Senior Project Manager - Mission Critical

Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT . Commercial Construction Senior Project Manager - Mission Critical Job Description: The Senior Project Manager’s role is to effectively manage both small and large scale projects from discovery and design to development and implementation. The Senior Project Manager is responsible for all of the duties performed by the Project Manager as well as the following: Responsibilities: Maintains adherence to HITT’s standards of safety Ensures the all job processes are followed in accordance with HITT policies Negotiates terms and conditions of contracts with clients Monitors the progress of each project through updated schedules Ensures that the project Quality Control Plan is followed Assists that project staff in resolving scope problems with subcontractors Ensures proper assignment and evaluation of field personnel both within the project team and throughout the company Identifies and negotiates time extensions where justified and allowed Acquires new work as well as maintaining existing clients Maintains positive relationships with the subcontractor community Ensures timely completion of closeout process Leads the preconstruction and RFP package effort with the help of the Preconstruction Department and/or other company resources Delegates responsibility when necessary to ensure that the project/tasks run smoothly Qualifications: 10 years of experience with a commercial general contractor A four-year degree from an accredited university with a concentration in construction, engineering, or business is strongly preferred. In lieu of a degree, additional work experience is acceptable. Has successfully acquired and/or contacted at least one new client Ability to execute multiple project management efforts Proficient in Microsoft suite HITT Contracting is an equal opportunity employer. We are committed to hiring and developing the most qualified individuals based on job-related experience, skills, and merit. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. We value a respectful, inclusive workplace where everyone has the opportunity to succeed. HITT Contracting maintains a drug-free workplace, consistent with applicable local, state, and federal laws.

  • Falls Church City, VA

  • no content

Bilingual French Customer Support Representative (Volvo Car USA)

At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey. As a Bilingual French Customer Service Representative (supporting Volvo Car USA) working in Mahwah, NJ , you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions. What You’ll Be Doing The Bilingual French Customer Service Representative provides world-class customer service by dispatching tows and roadside providers to customers, resolving customer complaints, and addressing questions regarding their vehicles. The representative also presents Volvo Car USA to its owners in a professional, caring manner. During a Typical Day, You’ll Coordinate towing and roadside services for owners Provide the highest level of customer support through omnichannel solutions (voice calls, emails, chat, and SMS) Answer questions for Volvo Car owners and prospects about product purchases or familiarization Handle customers who contact Volvo to facilitate the resolution of their issues Make all reasonable efforts to ensure customer satisfaction Escalate unresolvable or beyond the scope of authority issues to senior team members Responsible for proper documentation and coding in Volvo's proprietary software Advise Customer Care Center Manager, Supervisor, Team Leader, and/or appropriate Field Manager of any trends or concerns with customer handling, or product/service-related issues for action Complete additional tasks/projects as needed What You Bring to the Role A high school diploma is required Bilingual in French and English is required; must be able to pass written and oral assessments in both languages A minimum of one (1) year of previous customer service call-handling experience A genuine interest in providing excellent customer service Experience working with a fast-paced and dynamic team, resolving challenges optimistically Roadside dispatching or emergency call response experience is preferred Experience working both independently and in a team environment Independent work experience, including using logic and intuition to reach appropriate conclusions Excellent written and oral communication skills required Excellent communication skills; Passionate, confident, and comfortable over the phone or through emails, text, or other forms of written communication, adapting communication style to fit the style of others Speed and accuracy when typing Ability to diagnose issues quickly and resolve them with patience and empathy A broad knowledge of the automotive business is preferred A strong, professional, and polished customer focus, awareness, and sensitivity, with the ability to gain the trust and respect of colleagues and customers Excellent decision-making skills Ability to work well under pressure Ability to analyze data, track trends, and retrieve relevant information to complete a task What You Can Expect Starting hourly rate of $23 per hour ($21 base plus $2 bilingual premium) Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Award-winning Employee Rewards Program (Perci Perks) A Bit More About Your Role Full-time, Permanent (40 hours a week) Equipment is provided Paid training (Monday - Friday, 8:00 AM - 5:00 PM ET for approximately 7 weeks) The center hours of operations are 6 am to 9 pm, 7 days a week. About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow. Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction. Leave it better – We take ownership and leave every process, person, and place better than we found it. Win together – We succeed as one—celebrating, supporting, and showing up for each other. Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out. Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way. LI-Onsite

  • Mahwah, NJ

  • no content

Production Manager - Countertop Division

Essential Job Functions: Plan, lead and manage a complex, multi-shift production and distribution operations Review and analyze production, quality control and operational reports Analyze quality issues and able to determine root cause to develop and implement corrective actions Plan and direct production activities and establish priorities for products in keeping with effective operations and cost factors Manage 2 to 6 Department Managers as direct reports, performing annual evaluations, and mid-year reviews, providing positive recognition and/or corrective action as necessary Promote safe work environment, including identifying safety hazards, performing timely follow up on safety issues and corrections Serve as a Safety Committee member and leader, ensure compliance with and champion all safety programs Work with Director Operations to: Coordinate & Set Production schedules and goals Report on Departments that are behind schedule, identifying reasons and removing obstacles to meet production completion and ship dates Report on back orders and measures being taken to resolve backorder issues Work with HR on hiring practices of new employees, and work with Department Managers on following hiring/transfer policy Maintain consistency in adherence to established HR / employment policies in areas of responsibility Work with Department Managers on training, motivating, and rewarding employees Support Open Door Policy and establish Employee Communication programs Work with Director Operations, Director Engineering and CI Manager to evaluate factory performance and develop plan for Capital Requisitions and Continuous Improvement activities to reach current and future production goals Work with teams to implement production changes to achieve current and future goals, tracking pertinent data/KPI to evaluate effectiveness Work to achieve annual metrics, as determined with Director Operations, to promote VT Industries reaching annual goals Build a World-Class Production Team and sustainable processes that exceed customer expectations Maintain and promote a Servant Leader Mind-Set Other duties as assigned Qualifications: Bachelor’s Degree or six years wood industry/building material or manufacturing experience Ability to analyze and evaluate data and develop detailed analysis and reports for Director Operations and Leadership Team in a concise and precise manner Must possess and display excellent verbal and written communication skills with internal and external customers Responsible for timely completion of production orders, and development of process improvement activities Proficient knowledge of Microsoft Word and Excel Ability to train, recognize, select, and develop talent within the production team Demonstrate knowledge of and activities utilizing lean and/or continuous improvement methodology All team members are expected to follow the Code of Conduct to the highest standards as well as to adhere to the Attendance Policy of VT Industries Physical Requirements: While performing the duties of the job, the employee is regularly required to stand for an extended amount of time, walk and reach with hands and arms. Able to lift and move up to 50 pounds. Specific vision abilities required by this job include color vision, depth perception, and ability to adjust focus. Must be able to work in an environment that is not climate-controlled and can include elevated hot and cold temperatures. The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Rome, GA

  • no content

Mgr Product Complaints

Job Summary The Manager Product Complaints role oversees complaint personnel and the product complaint investigation process, ensuring effective performance management, regulatory compliance, and fulfillment of key business needs. They drive complaint-related business decisions while shaping policies, procedures, and team development to cultivate growth, expertise, and regulatory excellence. Job Description MAJOR RESPONSIBILITIES Oversee investigation quality, ensuring adherence to Medline’s standards and regulatory requirements Identify and execute continuous improvement initiatives to strengthen compliance, streamline efficiency, and ensure consistency in complaint handling across diverse teams with distinct needs Prepare reports and analyze complaint data to deliver actionable insights, enabling stakeholders to make informed decisions Partner with key stakeholders, such as divisional QA and/or product management, to ensure the complaint team’s processes and output effectively supports business needs Engage with internal and external customers by addressing inquiries, clarifying processes, and providing guidance on procedures Support internal and external audits related to complaint management and compliance Management Responsibilities: Manage and direct day-to-day activities of complaint teams to enable optimum performance and productivity Allocate resources, manage schedules, and ensure compliance goals are met Recruit, train, and develop professional employees, teams, and/or individual contributors through supervisors to support business objectives and long-term growth Drive results of direct and indirect reports through clear expectations, continuous performance evaluation, and job appraisal while fostering engagement via structured goal setting, feedback, reviews MINIMUM JOB REQUIREMENTS Education & Work Experience Bachelor’s degree and at least 4 years of product complaint resolution experience OR High School Diploma or equivalent and at least 6 years of product complaint resolution experience. Knowledge / Skills / Abilities Experience processing all relevant details, understanding and prioritizing their importance and drawing clear and concise conclusions. Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates. Experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions. Experience taking the steps to ensure the assignment/project is accomplished within tight timeframes. Experience with MS Office Suite and SAP. Work Experience At least 2 years of experience managing people, including hiring, developing, motivating and directing people as they work. Experience in Medical Device, Pharmaceutical, Food, Cosmetic, or Personal Products Industries. DISCLAIMER All duties and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This position description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor(s)/manager(s). This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $101,000.00 - $152,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

  • Mundelein, IL

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Inbound Logistics Specialist

Inbound Logistics Specialist Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 If solving supply chain challenges and unlocking logistics efficiencies are your passion, then you belong at Uline! Supported by leading-edge analytics, Uline’s Logistics team strives to get orders delivered to our customers next day. Join one of the largest freight shippers in North America as an Inbound Logistics Specialist, distributing shipping, industrial and packaging materials. Careers Packed with Potential. Backed by 45 years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Build relationships with carriers and internal teams to meet inbound delivery expectations. Host regular carrier and service provider calls. Maintain and distribute metrics reporting to improve transportation time and carrier service. Conduct analysis using tools such as BI, TMS, etc. Identify performance or supply chain issues and report them to management and service providers. Minimum Requirements Bachelor’s Degree. Major in Supply Chain preferred. 3 years of experience in Logistics. Proficient in Microsoft Office and SQL preferred. Excellent collaboration and communication skills. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one ! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks On-site café and first-class fitness center with complimentary personal trainers. Over four miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site. EEO/AA Employer/Vet/Disabled LI-JT3 CORP (IN-PPOPS) ZR-HQOPS Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

  • Kenosha, WI

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