Professional, Senior Agile Product Manager

Join Us in Shaping the Future of Health Care At MVP Health Care, we're on a mission to create a healthier future for everyone. That means embracing innovation, championing equity, and continuously improving how we serve our communities. Our team is powered by people who are curious, humble, and committed to making a difference-every interaction, every day. We've been putting people first for over 40 years, offering high-quality health plans across New York and Vermont and partnering with forward-thinking organizations to deliver more personalized, equitable, and accessible care. As a not-for-profit, we invest in what matters most: our customers, our communities, and our team. What's in it for you: Growth opportunities to uplevel your career A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team Competitive compensation and comprehensive benefits focused on well-being An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District , one of the Best Companies to Work For in New York , and an Inclusive Workplace . You'll contribute to our humble pursuit of excellence by bringing curiosity to spark innovation, humility to collaborate as a team, and a deep commitment to being the difference for our customers. Your role will reflect our shared goal of enhancing health care delivery and building healthier, more vibrant communities.The Senior Agile Product Manager will collaborate with Agile Product Management leadership, business partners, MVP stakeholders, and execution teams on roadmap development and solution design for their software products and projects related to MVP's digital transformation. The role will focus on facilitating and aligning product vision and execution with MVP strategies.Roadmaps must be supported by qualitative and quantitative data and link to outcomes and metrics.This role will be responsible for developing and executing a product roadmap in Growth, Marketing, and Sales in Microsoft Dynamics 365 and other systems. This role will be reporting to the Director, Product Management Customer Experience. What You'll Do Identify and communicate vision for Growth, Marketing, and Sales implementation via CRM tools and other related systems that align with MVP strategy. Navigate and manage complex, ambiguous environments with confidence and clarity. Communicate product vision, strategy, and progress through compelling written documents and presentations. Facilitate resolution of conflicting perspectives through strategic communication and diplomatic negotiation. Assess customer needs, perform market research, gather business partner needs, and suggest features to deliver meaningful outcomes. Gather and interpret qualitative and quantitative data, then communicate insights from that analysis to inform roadmaps. Work with executive strategy team, business owners, and technical teams to gain alignment on product vision and roadmaps. Work across the business to prioritize epics/features, organize product increments, and present on product roadmaps. Present clear and well-defined goals for product increments. Participate in solution strategy process to ensure that solutions being defined align with increment goals. Track and manage metrics to measure product performance (e.g., adoption metrics, customer satisfaction, conversion rate, etc.). Support and help drive the execution of key initiatives, own the ultimate success and learning from the company's digital efforts in the Growth, Marketing, and Sales domain. Other duties as assigned by leadership . Skills and Experience Education, Licensures, & Certifications Bachelor's degree in Business Administration, Computer Science or related field or relevant work experience. Years of Experience (Required & Preferred) Minimum of 3-5 years of hands-on experience working on a software product team, preferably with direct experience as a Product Manager. Required Job Skills Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation Ability to present to both internal and external stakeholders Excellent planning, communication, and organizational skills Ability to influence technical and non-technical partners Ability to be a product evangelist Proficiency of the product management discipline Ability to navigate between long-term strategic needs and tactical short-term perspectives across situations Understanding of the software development lifecycle Ability to translate customer needs into desired product capabilities Understanding of agile methodologies and the scrum framework Ability to plan for and coordinate dependencies across teams Experience with backlog management/agile development tools (e.g. Jira, Azure DevOps) Passionate about customer success and customer results Preferred Job Skills Experience in the healthcare industry with Growth, Marketing, and Sales expertise. Experience in integrating MS Dynamics with web technologies. Experience implementing product analytics supporting analysis of field-level funnel drop-off, feature impact analysis, segmentation of users by properties and behaviors, first touch attribution and key metric alerting. Experience with driving user adoption of a digital product. Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.We do not request current or historical salary information from candidates. $121,767.00-$161,949.75 MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration.MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications.To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at [email protected] .

Remote Customer Service Representative

Tax Software Support – Independent Contractor Location: Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season. As an Independent Contractor, you will Be your own boss. Choose when and to whom you provide support services. Set your own schedule. Provide a distraction-free home office. Provide your own home office equipment. Handle customer calls, assess needs, and solve problems. Requirements Experience taking inbound and outbound calls. Computer skills, including navigating multiple systems and documenting call notes. Strong communication skills and the ability to connect with diverse individuals. Ability to sit for long periods. Patience and empathy. Ability to provide services pursuant to your contract independently. Preferred Qualifications Available to provide services on April 14 and 15 . Comfortable using video chat and screen-sharing tools. Adaptable to changing procedures and tech challenges. Experience with inbound/outbound customer support; call center experience is a plus. Hours Choose your own schedule by self-scheduling 30-minute blocks or commits. Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET. Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr) , with 10 commits on April 14 and 12 commits on April 15 . Compensation Submit invoices and receive payment for completed services pursuant to contract. Invoice $0.34 per minute of talk time for providing services January–April. Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day. Additional performance-based pay may be announced during the season. ICs are responsible for their own taxes and expenses. Earn up to $20/hour ; earnings vary and are not guaranteed. Computer Requirements CPU: Intel i5/i7/i9 (8th Gen) or AMD Ryzen 5/7/9 (2nd Gen). Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload. OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible. Equipment: Dual monitors required (1920×1080), USB headset required, webcam required. Review the Liveops Mobile Device and Security Requirements Application and Certification Process Complete an application and pass a background check. Sign an Independent Contractor Agreement. Complete a W-9 form and set up direct deposit. Complete program-specific certifications. Background Check For a limited time, it’s only $20 . Background check requires a non-refundable fee paid to the vendor. View background requirements Important Notes Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions. Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET , but actual session times and lengths will vary. Eligible States Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Remote Customer Service Representative

Tax Software Support – Independent Contractor Location: Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season. As an Independent Contractor, you will Be your own boss. Choose when and to whom you provide support services. Set your own schedule. Provide a distraction-free home office. Provide your own home office equipment. Handle customer calls, assess needs, and solve problems. Requirements Experience taking inbound and outbound calls. Computer skills, including navigating multiple systems and documenting call notes. Strong communication skills and the ability to connect with diverse individuals. Ability to sit for long periods. Patience and empathy. Ability to provide services pursuant to your contract independently. Preferred Qualifications Available to provide services on April 14 and 15 . Comfortable using video chat and screen-sharing tools. Adaptable to changing procedures and tech challenges. Experience with inbound/outbound customer support; call center experience is a plus. Hours Choose your own schedule by self-scheduling 30-minute blocks or commits. Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET. Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr) , with 10 commits on April 14 and 12 commits on April 15 . Compensation Submit invoices and receive payment for completed services pursuant to contract. Invoice $0.34 per minute of talk time for providing services January–April. Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day. Additional performance-based pay may be announced during the season. ICs are responsible for their own taxes and expenses. Earn up to $20/hour ; earnings vary and are not guaranteed. Computer Requirements CPU: Intel i5/i7/i9 (8th Gen) or AMD Ryzen 5/7/9 (2nd Gen). Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload. OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible. Equipment: Dual monitors required (1920×1080), USB headset required, webcam required. Review the Liveops Mobile Device and Security Requirements Application and Certification Process Complete an application and pass a background check. Sign an Independent Contractor Agreement. Complete a W-9 form and set up direct deposit. Complete program-specific certifications. Background Check For a limited time, it’s only $20 . Background check requires a non-refundable fee paid to the vendor. View background requirements Important Notes Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions. Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET , but actual session times and lengths will vary. Eligible States Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Patient Service Representative (Arabic)

Patient Access / Call Center Representative (Arabic)Position Summary The Patient Access Representative serves as the first point of contact for patients, providers, and partners. This role is responsible for delivering exceptional customer service, efficiently managing a high volume of incoming calls, and ensuring accurate appointment scheduling and communication within the electronic medical record (EMR). Key Responsibilities Answer and manage 60–80 incoming calls per day from patients, vendors, insurance companies, and other medical facilities. Provide excellent customer service by professionally greeting callers, actively listening, accurately assisting with requests, and ensuring proper call closure. Schedule, reschedule, edit, and cancel patient appointments via telephone, SMS, and the Patient Portal in accordance with clinic protocols. Screen, triage, and route patient calls to appropriate departments to ensure timely and effective resolution. Ensure accurate patient registration, appointment scheduling, and follow-up appointment coordination within the EMR. Take clear, concise, and accurate messages using internal communication templates. Respond to patient inquiries with empathy and professionalism while adhering to established workflows and guidelines. Maintain effective communication and strong working relationships across departments to support patient care. Demonstrate working knowledge of SY Health programs, services, and policies. Meet or exceed departmental productivity and quality assurance standards. Perform additional duties as assigned. Qualifications & Skills Strong verbal communication and active listening skills Ability to multitask and remain composed in a fast-paced, high-call-volume environment Customer-focused mindset with a commitment to patient satisfaction Attention to detail and accuracy in documentation Experience with EMR systems and scheduling software preferred Ability to work collaboratively across departments PriorityWest Job Type & Location This is a Contract to Hire position based out of San Ysidro, CA 92173. Pay and Benefits The pay range for this position is $25.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in San Ysidro,CA 92173. Application Deadline This position is anticipated to close on Feb 21, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Security Installation Technician

Security Installation Technician Location: Riverside, CA 92507 Job Category: Alarm / Security System Technician About the Role We are seeking an experienced Security Installation Technician to join our team in Riverside, CA. This role is responsible for installing, servicing, and supporting commercial alarm, fire, CCTV, and access control systems. The ideal candidate is detail‑oriented, customer-focused, and capable of leading and coaching others when needed. Key Responsibilities Install commercial alarm , fire , CCTV , and card access systems. Perform system testing , signal verification , and customer training on system functionality. Provide high‑quality, reliable customer support. Complete new system installs, upgrades, and system additions. Maintain truck stock, tools, and inventory to support efficient job execution. Organize and utilize technical resources and material to complete assigned tasks efficiently. Monitor progress and ensure timely completion of all assigned work. Complete and submit all required documentation accurately and on time. Coach, proctor, and support junior technicians when needed. Perform other duties and project assignments as required. Required Skills & Experience 3 years of experience in commercial security system installation. Mastery-level knowledge of: Commercial intrusion systems Fire alarm systems CCTV and intercom systems Access control systems Hands-on experience with: Lenel , S2 , Genetec , Brivo , AMAG Strong understanding of local and national codes . Excellent attention to detail and strong work ethic. Tools & Equipment Requirements Candidates must provide their own: Personal vehicle capable of transporting a 6–8 ft ladder Basic hand tools, including: Screwdrivers Wire Strippers & Cutters Crimpers Pliers Punch Down Tool Multimeter Measuring Tape Utility Knife Drill & Hammer Impact Driver Camera Tester This posting is for an existing vacancy. Job Type & Location This is a Contract position based out of Riverside, CA. Pay and Benefits The pay range for this position is $35.00 - $42.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Riverside,CA. Application Deadline This position is anticipated to close on Feb 17, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Remote Customer Service Representative

Tax Software Support – Independent Contractor Location: Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season. As an Independent Contractor, you will Be your own boss. Choose when and to whom you provide support services. Set your own schedule. Provide a distraction-free home office. Provide your own home office equipment. Handle customer calls, assess needs, and solve problems. Requirements Experience taking inbound and outbound calls. Computer skills, including navigating multiple systems and documenting call notes. Strong communication skills and the ability to connect with diverse individuals. Ability to sit for long periods. Patience and empathy. Ability to provide services pursuant to your contract independently. Preferred Qualifications Available to provide services on April 14 and 15 . Comfortable using video chat and screen-sharing tools. Adaptable to changing procedures and tech challenges. Experience with inbound/outbound customer support; call center experience is a plus. Hours Choose your own schedule by self-scheduling 30-minute blocks or commits. Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET. Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr) , with 10 commits on April 14 and 12 commits on April 15 . Compensation Submit invoices and receive payment for completed services pursuant to contract. Invoice $0.34 per minute of talk time for providing services January–April. Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day. Additional performance-based pay may be announced during the season. ICs are responsible for their own taxes and expenses. Earn up to $20/hour ; earnings vary and are not guaranteed. Computer Requirements CPU: Intel i5/i7/i9 (8th Gen) or AMD Ryzen 5/7/9 (2nd Gen). Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload. OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible. Equipment: Dual monitors required (1920×1080), USB headset required, webcam required. Review the Liveops Mobile Device and Security Requirements Application and Certification Process Complete an application and pass a background check. Sign an Independent Contractor Agreement. Complete a W-9 form and set up direct deposit. Complete program-specific certifications. Background Check For a limited time, it’s only $20 . Background check requires a non-refundable fee paid to the vendor. View background requirements Important Notes Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions. Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET , but actual session times and lengths will vary. Eligible States Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Remote Customer Service Representative

Tax Software Support – Independent Contractor Location: Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season. As an Independent Contractor, you will Be your own boss. Choose when and to whom you provide support services. Set your own schedule. Provide a distraction-free home office. Provide your own home office equipment. Handle customer calls, assess needs, and solve problems. Requirements Experience taking inbound and outbound calls. Computer skills, including navigating multiple systems and documenting call notes. Strong communication skills and the ability to connect with diverse individuals. Ability to sit for long periods. Patience and empathy. Ability to provide services pursuant to your contract independently. Preferred Qualifications Available to provide services on April 14 and 15 . Comfortable using video chat and screen-sharing tools. Adaptable to changing procedures and tech challenges. Experience with inbound/outbound customer support; call center experience is a plus. Hours Choose your own schedule by self-scheduling 30-minute blocks or commits. Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET. Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr) , with 10 commits on April 14 and 12 commits on April 15 . Compensation Submit invoices and receive payment for completed services pursuant to contract. Invoice $0.34 per minute of talk time for providing services January–April. Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day. Additional performance-based pay may be announced during the season. ICs are responsible for their own taxes and expenses. Earn up to $20/hour ; earnings vary and are not guaranteed. Computer Requirements CPU: Intel i5/i7/i9 (8th Gen) or AMD Ryzen 5/7/9 (2nd Gen). Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload. OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible. Equipment: Dual monitors required (1920×1080), USB headset required, webcam required. Review the Liveops Mobile Device and Security Requirements Application and Certification Process Complete an application and pass a background check. Sign an Independent Contractor Agreement. Complete a W-9 form and set up direct deposit. Complete program-specific certifications. Background Check For a limited time, it’s only $20 . Background check requires a non-refundable fee paid to the vendor. View background requirements Important Notes Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions. Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET , but actual session times and lengths will vary. Eligible States Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Infrastructure Engineer

We are looking for a talented IT engineer with experience working on a team supporting several customers. This person should have excellent problem-solving skills and strong communication in a fast-paced team environment. Our number one focus when growing our team is to find people who above all enjoy interacting with others in a team environment and have the heart of a servant. We choose our customer base carefully to ensure we are doing business with like-minded people who understand and respect the need for our services. We strive to be a team that is eager to help and make our customer's day better. A successful team member will share in our core values while focusing their daily efforts on team building and accomplishing installation or service-related tasks. This role will involve local travel to many West Michigan locations. The ideal candidate will have a broad set of technical skills with several years of experience directly supporting small to mid-sized businesses. Experience with the following technologies required: MS Active directory M365 Suite (Exchange, SharePoint, OneDrive) Networking Switches, Firewalls, Wi-Fi, VLAN administration and routing Windows Server and Windows 10 administration VMware ESXi and MS Hyper-V Additional skills that are highly desirable: Previous experience working for a Managed Service Provider or in a multi-location distributed environment. Familiarity with hosted phone systems is a plus. Job Type & Location This is a Permanent position based out of Grand Rapids, MI. Pay and Benefits The pay range for this position is $80000.00 - $115000.00/yr. Can provide PDF of benefits Workplace Type This is a fully onsite position in Grand Rapids,MI. Application Deadline This position is anticipated to close on Feb 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Remote Customer Service Representative

Tax Software Support – Independent Contractor Location: Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season. As an Independent Contractor, you will Be your own boss. Choose when and to whom you provide support services. Set your own schedule. Provide a distraction-free home office. Provide your own home office equipment. Handle customer calls, assess needs, and solve problems. Requirements Experience taking inbound and outbound calls. Computer skills, including navigating multiple systems and documenting call notes. Strong communication skills and the ability to connect with diverse individuals. Ability to sit for long periods. Patience and empathy. Ability to provide services pursuant to your contract independently. Preferred Qualifications Available to provide services on April 14 and 15 . Comfortable using video chat and screen-sharing tools. Adaptable to changing procedures and tech challenges. Experience with inbound/outbound customer support; call center experience is a plus. Hours Choose your own schedule by self-scheduling 30-minute blocks or commits. Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET. Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr) , with 10 commits on April 14 and 12 commits on April 15 . Compensation Submit invoices and receive payment for completed services pursuant to contract. Invoice $0.34 per minute of talk time for providing services January–April. Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day. Additional performance-based pay may be announced during the season. ICs are responsible for their own taxes and expenses. Earn up to $20/hour ; earnings vary and are not guaranteed. Computer Requirements CPU: Intel i5/i7/i9 (8th Gen) or AMD Ryzen 5/7/9 (2nd Gen). Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload. OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible. Equipment: Dual monitors required (1920×1080), USB headset required, webcam required. Review the Liveops Mobile Device and Security Requirements Application and Certification Process Complete an application and pass a background check. Sign an Independent Contractor Agreement. Complete a W-9 form and set up direct deposit. Complete program-specific certifications. Background Check For a limited time, it’s only $20 . Background check requires a non-refundable fee paid to the vendor. View background requirements Important Notes Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions. Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET , but actual session times and lengths will vary. Eligible States Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Remote Customer Service Representative

Tax Software Support – Independent Contractor Location: Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season. As an Independent Contractor, you will Be your own boss. Choose when and to whom you provide support services. Set your own schedule. Provide a distraction-free home office. Provide your own home office equipment. Handle customer calls, assess needs, and solve problems. Requirements Experience taking inbound and outbound calls. Computer skills, including navigating multiple systems and documenting call notes. Strong communication skills and the ability to connect with diverse individuals. Ability to sit for long periods. Patience and empathy. Ability to provide services pursuant to your contract independently. Preferred Qualifications Available to provide services on April 14 and 15 . Comfortable using video chat and screen-sharing tools. Adaptable to changing procedures and tech challenges. Experience with inbound/outbound customer support; call center experience is a plus. Hours Choose your own schedule by self-scheduling 30-minute blocks or commits. Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET. Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr) , with 10 commits on April 14 and 12 commits on April 15 . Compensation Submit invoices and receive payment for completed services pursuant to contract. Invoice $0.34 per minute of talk time for providing services January–April. Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day. Additional performance-based pay may be announced during the season. ICs are responsible for their own taxes and expenses. Earn up to $20/hour ; earnings vary and are not guaranteed. Computer Requirements CPU: Intel i5/i7/i9 (8th Gen) or AMD Ryzen 5/7/9 (2nd Gen). Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload. OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible. Equipment: Dual monitors required (1920×1080), USB headset required, webcam required. Review the Liveops Mobile Device and Security Requirements Application and Certification Process Complete an application and pass a background check. Sign an Independent Contractor Agreement. Complete a W-9 form and set up direct deposit. Complete program-specific certifications. Background Check For a limited time, it’s only $20 . Background check requires a non-refundable fee paid to the vendor. View background requirements Important Notes Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions. Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET , but actual session times and lengths will vary. Eligible States Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Remote Customer Service Representative

Tax Software Support – Independent Contractor Location: Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season. As an Independent Contractor, you will Be your own boss. Choose when and to whom you provide support services. Set your own schedule. Provide a distraction-free home office. Provide your own home office equipment. Handle customer calls, assess needs, and solve problems. Requirements Experience taking inbound and outbound calls. Computer skills, including navigating multiple systems and documenting call notes. Strong communication skills and the ability to connect with diverse individuals. Ability to sit for long periods. Patience and empathy. Ability to provide services pursuant to your contract independently. Preferred Qualifications Available to provide services on April 14 and 15 . Comfortable using video chat and screen-sharing tools. Adaptable to changing procedures and tech challenges. Experience with inbound/outbound customer support; call center experience is a plus. Hours Choose your own schedule by self-scheduling 30-minute blocks or commits. Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET. Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr) , with 10 commits on April 14 and 12 commits on April 15 . Compensation Submit invoices and receive payment for completed services pursuant to contract. Invoice $0.34 per minute of talk time for providing services January–April. Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day. Additional performance-based pay may be announced during the season. ICs are responsible for their own taxes and expenses. Earn up to $20/hour ; earnings vary and are not guaranteed. Computer Requirements CPU: Intel i5/i7/i9 (8th Gen) or AMD Ryzen 5/7/9 (2nd Gen). Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload. OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible. Equipment: Dual monitors required (1920×1080), USB headset required, webcam required. Review the Liveops Mobile Device and Security Requirements Application and Certification Process Complete an application and pass a background check. Sign an Independent Contractor Agreement. Complete a W-9 form and set up direct deposit. Complete program-specific certifications. Background Check For a limited time, it’s only $20 . Background check requires a non-refundable fee paid to the vendor. View background requirements Important Notes Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions. Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET , but actual session times and lengths will vary. Eligible States Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Remote Customer Service Representative

Tax Software Support – Independent Contractor Location: Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season. As an Independent Contractor, you will Be your own boss. Choose when and to whom you provide support services. Set your own schedule. Provide a distraction-free home office. Provide your own home office equipment. Handle customer calls, assess needs, and solve problems. Requirements Experience taking inbound and outbound calls. Computer skills, including navigating multiple systems and documenting call notes. Strong communication skills and the ability to connect with diverse individuals. Ability to sit for long periods. Patience and empathy. Ability to provide services pursuant to your contract independently. Preferred Qualifications Available to provide services on April 14 and 15 . Comfortable using video chat and screen-sharing tools. Adaptable to changing procedures and tech challenges. Experience with inbound/outbound customer support; call center experience is a plus. Hours Choose your own schedule by self-scheduling 30-minute blocks or commits. Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET. Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr) , with 10 commits on April 14 and 12 commits on April 15 . Compensation Submit invoices and receive payment for completed services pursuant to contract. Invoice $0.34 per minute of talk time for providing services January–April. Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day. Additional performance-based pay may be announced during the season. ICs are responsible for their own taxes and expenses. Earn up to $20/hour ; earnings vary and are not guaranteed. Computer Requirements CPU: Intel i5/i7/i9 (8th Gen) or AMD Ryzen 5/7/9 (2nd Gen). Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload. OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible. Equipment: Dual monitors required (1920×1080), USB headset required, webcam required. Review the Liveops Mobile Device and Security Requirements Application and Certification Process Complete an application and pass a background check. Sign an Independent Contractor Agreement. Complete a W-9 form and set up direct deposit. Complete program-specific certifications. Background Check For a limited time, it’s only $20 . Background check requires a non-refundable fee paid to the vendor. View background requirements Important Notes Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions. Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET , but actual session times and lengths will vary. Eligible States Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.