Food

Bilingual French Customer Service Representative

At Percepta, we bring first-class service across each market we support. As a fully remote Customer Service Representative (Bilingual French) based in the Allen Park, MI area, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You'll Be Doing The Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. This unique program will provide the ability to connect with consumers through a social media application whether it is via phone, video chat, or online chat. During a Typical Day, You'll Provide an exceptional member experience in every interaction. Provide insightful advice and direct support to members in need. Diagnosis of issues and provide resolution with teaching and guidance. Partner with legacy app owners for troubleshooting and resolution. Research and resolve billing or payment issues. Own the member experience from the very beginning to the end, making decisions on whether to escalate or how to address issues, so the member is delighted and eager to continue to utilize the program. Identify and present out-of-the-box ideas and changes to other members of the team that will ensure this program is second to none. What You Bring to the Role High school diploma required; Associate or bachelor's degree is a plus 3 - 5 years of experience in customer service, training, public relations, public affairs, sales, or marketing Fluent in French and English (both written and verbal) A passion for exceptional customer service, the automotive industry, and cutting-edge technology Excellent communication skills - both verbal and written Savvy with the use of technology, software, and social media applications (Facebook, Twitter, Instagram, LinkedIn, Pinterest), while continuously keeping up with current technology trends. What You Can Expect Starting pay rate of $16.00 per hour; some positions may pay up to $20.00 per hour $2.00 per hour premium for the bilingual skill (based on experience and other factors) Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) A Bit More About Your Role In this role, you will act as a guide, teaching and guiding consumers through this savvy and innovative technological experience. Our goal is to provide an exceptional experience to our guests, to build a strong loyalty to the program. In this role, you will be focused on building relationships with members and providing an outstanding experience where they are delighted. About Percepta Established in 2000 as a joint venture with TTEC, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. As a Percepta team member, you can expect: Culture of Service - to be treated like you are the customer from day one Teamwork- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges the value of your contributions Respect- a team that is accountable, dependable, and gives you their full attention Proactive- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization CareerGrowth - lots of learning opportunities for aspiring minds Diversity - be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation - we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness. As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test. Percepta is an Equal Opportunity Employer. Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process. LI-Remote

  • Dearborn, MI

  • no content

Burger King Restaurant Assistant Manager

We are looking for Restaurant Assistant Managers (RAM)to join our team. Our restaurants are staffed with amazing people, and we are looking for more. The RAM supports the Restaurant General Manager in their efforts to develop a team of dedicated people, delivering great and friendly guest experiences and producing top line sales. They do this by learning, managing and teaching restaurant systems effectively to achieve goals, develop people and provide excellent service. RAM's bonus on performance, both operationally and financially. Job Duties: Ensure your team provides outstanding service and satisfied guests Train and coach the team Utilize GPS Hospitality Systems to run a great restaurant every shift, every day Implement restaurant controls, especially cash & inventory Set and meet restaurant goals for service, operations and financial results Meet all operational standards, including speed of service, food safety and cleanliness Meet positive food and labor variance and take appropriate action to improve results Maintain a clean and safe working environment Work all shifts as required by the business Set an example by maintaining an excellent working knowledge and high level of proficiency in restaurant operations Provide feedback and coaching to the team Demonstrate problem solving skills Follow all government regulations, employment laws, food safety and operations policies and implement all accounting controls Any / all other duties as assigned by the Restaurant General Manager (RGM) Physical Requirements: Ability to perform the following motions: bending, squatting, twisting, pulling and reaching Ability to work in warm and cold temperatures Ability to stand for 8-10 hours Ability to lift up to 20lbs Job Requirements: 1-3 year of supervisory experience in a restaurant or retail setting Excellent customer service skills Must be able to perform under pressure in a high-volume setting Must have reliable vehicle and valid driver's license Must be at least 18 years of age & authorized to work in the US ServSafe certification preferred About our benefits: We offer a passionate, fun and positive work environment, with a welcoming and supportive team, along with… Strong, performance-based bonus program Regular performance reviews Health & Life Benefits HSA program Generous Paid Time Off benefits Employee Rewards & Recognition Program Career development through structured training programs EEO Statement GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws. ADAA GPS Hospitality will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources at 770-738-8779 .

  • Brandon, MS

  • no content

Director, Customer Supply Chain - Retail

Job Summary This role will be responsible for managing and leading a team of customer and operational support professionals, ensuring delivery of on time and in full delivery expectations, collaborating cross functionally to drive continual operational efficiencies and process improvements, while providing exceptional customer service. This Director owns the customer support framework and setting and maintaining standards for customer support and engagement, as well as collaborating with cross-functional teams to ensure the successful adoption of vendor compliance expectations for each key account. This includes managing and directing daily operations of assigned Customer Service and Operations liaison team and the overall success of the assigned group. This director will also be responsible for translating strategic vision to assigned group by creating actionable tasks for the teams. Job Description Responsibilities: Develop and grow a world-class customer support model that enables and directly drives customer satisfaction, adoption and confidence in Medline as a supplier Provide continuous feedback, coaching, training, and development assistance to your team to foster ongoing growth while upholding their status as experts in Retail customer service Create a continuous improvement culture that advances the people, processes and technology to deliver higher performance and productivity Develop and implement support framework and process aligning with the company's overall goals and objectives and deliver a world class customer support experience while maintaining costs Review processes to maximize efficiencies in the daily operation of order volume from our key accounts. Work with Retail divisional and operations leadership to develop and improve policies and practices to improve and maintain OTIF expectations with key customers Respond to escalated calls from customers and sales reps; taking necessary steps to resolve problem situations. Refer complaints of service failures to designated departments for investigation Help to drive standardized tools, measures and customer supply chain work processes across all the customer team. Which includes Identifying and implementing process improvements to increase efficiency through standardization, automation, delegation, and elimination of non-value-added work Management responsibilities include: Typically, manages through multiple Managers. Provides leadership and management to one or more major departments of an operating unit or to a department that has system-wide accountability. Strategic, tactical and operational planning(12 months) for the function or department; Direct budgetary responsibility for one or more departments, functions or major projects/programs; Interpret and execute policies for department projects Recommend and implement new policies or modifications to existing policies; Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies. Minimum Job Requirements Education Bachelor's Degree Work Experience At least 7 years of customer service experience. At least 4 years of experience directly managing people including hiring, developing, motivating, and directing people as they work. Knowledge/Skills/Abilities Experience identifying operational issues, recommending, and implementing strategies to resolve problems. Experience influencing and motivating others to drive results in a multi-location and matrixed environment. Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions. Advanced level knowledge of SAP. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $154,000.00 - $231,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

  • Northfield, IL

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Automotive Service Advisor

SERVICE ADVISOR Earn $30k-$50k Stinnett CDJ has been family-owned and operated for over 50 years. The dealership is nestled in the small town of Newport TN, where the beauty of the mountains, lakes, and nature are endless. The dealership is just minutes away from major metro cities and tourist attractions. Advance your automotive career at Stinnett Chrysler-Apply today! Job Description: The Service Advisor is responsible for building strong customer relationships and selling the technicians’ time. They greet and consult customers on service needs, perform a thorough vehicle walk-around inspection as part of the write-up, sell and upsell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers' experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer. Ensure that customers receive prompt, courteous, and effective service Drive the sale of technicians' time to meet departments sales forecast Prioritize required services, and be prepared to provide options upon request. Keep customer informed on completion times, service expenses, and possible changes Ensure customer has a positive dealership experience Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle Job Requirements: As a Service Advisor, you will be experienced and aware of the latest customer service practices and be a persistent problem solver. We have determined some factors that may enable your success as a Service Advisor: One year of experience in automotive industry service advisor role Must have computer proficiency Professional appearance Typing efficiency of 25 wpm Valid driver's license Dealership Commitment: 5 day work week Full Benefits 401k Paid Training Paid Time Off Paid Vacation Opportunity for advancement Eligible for Chrysler discounts

  • Newport, TN

  • no content

Assistant Store Manager - Spencer's

Hourly rate ranges from $14.75 - $15.00 per hour and is dependent upon qualifications and experience. Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Merchandise Discount, College Scholarship Award. All Bonuses, Awards and Benefits subject to qualifications and eligibility. Brand: Spencer's The Assistant Store Manager is responsible for establishing and maintaining Guest Services. The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The minimum age requirement for an Assistant Store Manager is 18. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds. Prior retail and or management experience is required. As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state/provincial, or local law. Spencer Gifts – Spirit Halloween will consider for employment qualified applicants with criminal histories.

  • Wichita, KS

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Automotive Technician/ Auto Mechanic

Bergstrom Chrysler Jeep Dodge Ram of Kaukauna is looking for Automotive Technicians to join their industry leading Service Team in Kaukauna, WI! Enjoy excellent pay and performance incentives at a dealership where your skills will be recognized and rewarded! TOP PAY and EXCELLENT BENEFITS Job Responsibilities: Perform work outlined on maintenance and repair orders to ensure customer satisfaction Diagnose the cause of any malfunction and repair in a timely manner Provide labor and time estimates for additional automotive repairs Able to explain mechanical problems and needed repairs to Service Advisors and vehicle owners in a non-technical manner Continuously learn new technical information and techniques in formal training sessions in order to stay in line with rapidly changing technology Job Requirements: 1 year of previous automotive technician experience Automotive Service Excellence (ASE) certifications preferred Chrysler certification highly preferred Ability to diagnose and repair engine, transmission, electrical, steering, suspension, brakes, and AC systems Hold a valid driver's license with an acceptable driving record Must be willing to submit to a pre-employment background check and drug screen Dealership Commitment: 401 (k) Planning Flex Spending, Dependent Care, Health Savings Account Dental Insurance Disability Insurance Vision Insurance Employee Assistance Program (EAP) Health and Prescription Drug Insurance Life Insurance Quit Smoking Programs Vacation and Holiday Pay Verizon Wireless Discount Bergstrom Apparel Discount Fitness Club Discounts Formalized & Paid Training Programs Start your career as an automotive technician for Bergstrom CJDR! Apply Now!

  • Fond Du Lac, WI

  • no content

Senior Assistant Store Manager

Hourly rate ranges from $16.75 - $17.00 per hour and is dependent upon qualifications and experience. Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Merchandise Discount, College Scholarship Award. All Bonuses, Awards and Benefits subject to qualifications and eligibility. The Assistant Store Manager is responsible for establishing and maintaining Guest Services. The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. This position will work up to 38 hours per week. The minimum age requirement for an Assistant Store Manager is 18. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds. Prior retail and or management experience is required. As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state/provincial, or local law. Spencer Gifts – Spirit Halloween will consider for employment qualified applicants with criminal histories.

  • Saint Cloud, MN

  • no content

Sales Associate - Spencer's

Hourly rate ranges from $10.75 - $11.00 per hour and is dependent upon qualifications and experience. Benefits include: Contest Prize Awards, 401K Plan with Company Match, Employee Assistance Program, 30% Merchandise Discount. All Bonuses, Awards and Benefits subject to qualifications and eligibility. Brand: Spencer's ?The Sales Associate is responsible for maintaining Guest Services as per Company Standard. The Sales Associate will support the Store Management Team by generating sales, conducting housekeeping, merchandising, signing, pricing, POS operations and loss prevention in adherence to all Company policies and procedures. The minimum age requirement for this position is 17. The physical demands of the job require climbing ladders, lifting up to 50 pounds and may require 8 hours of standing/walking. As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state/provincial, or local law. Spencer Gifts – Spirit Halloween will consider for employment qualified applicants with criminal histories.

  • Sandy, UT

  • no content

Sales Associate - Spencer's

Hourly rate ranges from $10.75 - $11.00 per hour and is dependent upon qualifications and experience. Benefits include: Contest Prize Awards, 401K Plan with Company Match, Employee Assistance Program, 30% Merchandise Discount. All Bonuses, Awards and Benefits subject to qualifications and eligibility. Brand: Spencer's ?The Sales Associate is responsible for maintaining Guest Services as per Company Standard. The Sales Associate will support the Store Management Team by generating sales, conducting housekeeping, merchandising, signing, pricing, POS operations and loss prevention in adherence to all Company policies and procedures. The minimum age requirement for this position is 17. The physical demands of the job require climbing ladders, lifting up to 50 pounds and may require 8 hours of standing/walking. As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state/provincial, or local law. Spencer Gifts – Spirit Halloween will consider for employment qualified applicants with criminal histories.

  • Corpus Christi, TX

  • no content

Systems & Infrastructure Engineer (Level I - V)

This position leverages expertise in system administration to maintain systems critical to GSOC's system operations function. As a member of the Systems and Infrastructure department, this position is responsible for the system administration of the Operational Technology systems. This position ensures the security and operational readiness of technology to support GSOC's real-time transmission and generation operations. This position will perform system administration on Operational Technology using best practices, such as installation, patching, backup/recovery, system performance monitoring, and implementation of cyber security system hardening guidelines. Maintains awareness of NERC Reliability standards including Critical Infrastructure Protection Standards. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, NERC, FERC and ITS requirements. Promotes an environment of security, compliance, and continuous improvement to meet the Corporation's goals and objectives. Additional responsibilities include implementation and management of infrastructure tools to provide system configuration consistency, development of processes and documentation to support systems management activities, participating in the Change Management Program, and collection of necessary evidence for NERC CIP compliance. Coordinates with other departments within GSOC including Control Center operations team, Energy Management System Application teams, Security, Networking, and Enterprise IT teams. Coordinates across companies with GTC and OPC operations and maintenance departments. This role will participate in the on-call 24x7 support rotation. Job Duties: All Levels: Develops and maintains components of GSOC's Operational Technology physical/virtual server environment including hypervisors and storage components. Identifies opportunities for operational process improvements, including documentation, automation, and training. Maintain and identify improvements to GSOC's System and Infrastructure Program. Develops, documents, and implements processes and procedures to effectively perform system administration activities in a consistent manner. Identification, researching, and implementing new technologies that operate GSOC's Operational Technology environment to enhance infrastructure security posture. Works with internal and industry peers to explore innovative solutions and evaluate emerging technologies. Works with existing technology vendors to coordinate product support and subscription renewals. Use GSOC procurement process to submit purchasing documentation to management. Collaborates with other functional departments including GSOC System Operations, Networking, Security, and Enterprise IT on initiatives and projects that ensure systems and infrastructure are being designed, built, and maintained in compliance with NERC CIP standards and GSOC's cyber security policies and procedures. Serves as project engineer for Power Technology projects. Provides technical contribution to the project team and provides accountability for meeting projected milestones and deadlines to the management team. Identifies opportunities for operational process improvements, including documentation, automation, and training. Level I-II: Performs routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure under direct supervision. Level III: Performs routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure with minimal supervision. Levels IV- V: Serves as technical lead for routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure. Serves as lead project engineer for Power Technology projects. Provides technical contribution to the project team and provides accountability for meeting projected milestones and deadlines to the management team. Provides training, mentoring, and assistance to junior staff members related to department processes, tools, and technologies. Works with existing technology vendors to coordinate product support and subscription renewals. Routinely collaborate with the management team to identify gaps and perform root cause analysis, consult on budgetary items, and promote corporate goals. Level V: Serves as lead department engineer and provides training, mentoring, and assistance to junior/senior staff members related to department processes, tools, and technologies. Technical leader across multiple subject areas, which could include system administration, security, networking, EMS, or SCADA. Actively seeks improvements to department processes, policies, procedures. Works across multiple business units within the organization to solve complex problems. Required Qualifications: Education: Bachelor's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering Experience: Level I: 0 to 24 months work experience in a system administration, cyber security, or related position. Experience designing, configuring, and maintaining datacenter server environments, including storage, networking, or cloud. Experience performing system hardening, patch management, and configuration management. Experience evaluating and implementing system administration tools or automation platforms to assist with deployment or maintenance of datacenter systems. Level II: 2 years work experience as stated above. Level III: 4 years work experience as stated above. Level IV: 6 years work experience as stated above. Level V: 8 years work experience as stated above. Equivalent Education & Experience: Level I: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical Engineering or Computer Engineering AND Four (4) plus years of operational technology or real time systems experience with responsibilities related to system administration, such as system hardening, patch management, configuration management, incident response, or backup/recovery. Level II: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 6 years of experience as stated above. Level III: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 8 years of experience as stated above. Level IV: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 10 years of experience as stated above. Level V: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 12 years of experience as stated above. Licenses, Certifications and/or Registrations: CISSP, GCIP, MCSA, MCSE, NCP-MCI desired, not required. Specialized Skills: Experience in Security Patch Management, Configuration Monitoring, System Performance Monitoring, Backup and Recovery, Disaster Recovery, and Incident Response is desired Experience in providing 24x7 support for real-time data communications systems and troubleshooting system problems involving real-time data communications systems desired Experience with datacenter infrastructure technology, such as virtualization, Hyper Converged Infrastructure (HCI), storage, firewalls, enterprise backup and recovery solutions, and zero trust network architecture desired Understanding of ITIL-based Incident, Asset, and Change Management systems to document work performed. Previous experience with technologies such as ManageEngine/ServiceDesk Plus, Ivanti Service Manager, or ServiceNow is a plus Experience with Windows Server/Workstation administration, SQL Server administration, Linux administration desired Knowledge and experience with database technologies, such as Microsoft SQL, Oracle, or MySQL is preferred Excellent organizational skills and customer/team communications skills are needed to be successful. Must have strong verbal and written communication. Promotes an environment of compliance and continuous improvement. Must be able to pass NERC CIP PRA (Personal Risk Assessment) screening. Unusual Hours: Provide emergency coverage in support of Incident Response activities. Rotational on-call responsibilities. Travel: 10% Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.

  • Tucker, GA

  • no content

Occupational Therapist- Peds- Wellness Park

PURPOSE OF THIS POSITION The primary purpose of an Occupational Therapist is to organize and conduct prescribed occupational therapy programs to facilitate rehabilitation in selected tasks to restore, reinforce, and enhance performance; facilitates the learning of those skills and functions essential for adaptation and productivity, diminish or correct pathology and to promote and maintain health. JOB DUTIES/RESPONSIBILITIES Duty 1: Examines, evaluates, tests, and administers treatments of patients with physical disabilities, ADL limitations, acute/chronic disorders which may include but not limited to neurological, musculoskeletal, wound, motor skills, sensory integration and/or social, psychological, cognitive skill deficits. Duty 2: Supervises and co-signs plans of care implemented and rendered by the occupational therapist assistant. Ensure the understanding from the occupational therapist assistant of goals to be expected and changes to the plan of care during the course of treatment. Duty 3: Ensures understanding with the patient, family, referring doctors and other professionals regarding progress, problems, home programs, and other issues related to the therapeutic process. Duty 4: Develops, implements, and evaluates therapeutic occupational therapy programs and services that promotes occupational therapy. Duty 5: Accurately maintains records of work performed to ensure proper documentation, billing, scheduled appointments and hours worked in compliance of organizational, state, and federal regulations and to ensure patient continuity of care and patient satisfaction. Duty 6: Maintains equipment and supplies used as part of the therapeutic process. Duty 7: Practices safety, environmental, and/or infection control methods. Duty 8: Performs miscellaneous job-related duties as assigned. Duty 9: Continues professional growth by attending educational meetings, workshops, visiting related facilities, and reading professional literature as regulated by governing boards, and licensure requirements. Duty 10: Presents information to immediate work group via in-service no later than 90 days after attending or completing course in person or online. Duty11: Attends all staff, site, project team, and organizational update meetings in person or online when working to ensure communication of departmental and organizational updates and changes. Duty 12: Mentors/clinically instructs observation, shadowing and clinical education students. Duty 13: Inpatient specific: a) Seeks to avg. 2.0 units per patient visit and b) Achieves 75% productivity. Outpatient specific: a) Participates in community activities that promote the rehabilitation department, b) Participates in provider office visits, c) Seeks to avg. 3.0 units per patient visit and d) Achieves no less than 85% productivity and no more than 20% cancellation/no show rate. REQUIRED QUALIFICATIONS Licensed as an Occupational Therapist in the state of Ohio CPR Certification within 90 days A valid driver's license is required (if you do not have a valid Ohio driver’s license you must obtain one within 30 days of your residency in the state). You must also meet BVHS's company fleet policy and insurance company requirements, and any other requirements that may be required to operate a vehicle. Positive service-oriented interpersonal and communication skills required. Individual must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in their assigned department. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient status. Must be able to interpret the appropriate information needed to identify each patient’s requirements relative to their age-specific needs and to provide the care needed as described in the area’s policies and procedures. PHYSICAL DEMANDS General: Frequently pushes patients in wheelchairs (<=100-350) into and out of rooms/treatment area, adjusts patient’s position for bed, table, standing and/or sitting treatments. Assists patients to adjust extremities or re-position body. May apply modalities, e.g. H.P., ultrasound, EGS. Frequently travels within building to locate patients on units, in waiting rooms or other clinical areas to treat, or to assist in-patient transport. Frequently transports patient lists, treatment materials, and office supplies (1-5 lbs.). Frequently pushes/pulls file and storage cabinet drawers to retrieve and return materials. Frequently changes body position from sit-stand or stand-sit during treatment, documentation, and general office activities. Occasionally provides steadying or assistance to ambulatory patients for standing or walking within the department or in hallways. Lifts/adjusts patient’s seated in wheelchair with or without assistance. Fine Motor Coordination: Frequently types to document patient care. Frequently demonstrates exercises, therapeutic techniques and assists patient during treatment. Frequently uses fine motor skills during evaluation and treatment (e.g., resistance exercises, palpation of muscle function, deep muscle massage, or goniometric measurements to assess patient function.) Verbal Expression: Frequently presents treatment verbally for evaluation and treatment tasks. Presents information verbally to other professionals in formal and informal meetings, and in telephone consultations. Hearing: Relies upon hearing to discern speech and voice impairments, and to determine adequacy of spoken language and cognitive responses during evaluation and treatment activities. Hearing also involved in receiving verbal information from other professionals. Vision: Frequently observes patient visually to assess movements, adequacy of gestures. Frequently must read reports and other written materials from other professionals. Environmental Factors: The practice of physical therapy involves occasional risk of infection (e.g., MRSA, hepatitis, other blood-borne pathogens) which requires the use of safety precautions such as surgical masks, gowns, gloves and special hand-washing procedures. Materials and treatment surfaces may also require special handling. This position is classified “at risk” for possible occupational exposure to blood borne pathogens (HBV, HIV, etc.)

  • Findlay, OH

  • no content

Associate Expert Microbiology/ Microbiologist/ Microbiology Technician

Position Title: Associate Expert Microbiology Work Location: East Hanover, NJ 07936 Assignment Duration: 12 Months Work Schedule: Work in shifts covering daytime hours from 12 PM to 8 PM and work one or both weekend days at least once per month. Shifts will be fixed based on business needs. Work Arrangement: Onsite Position Summary: Under general direction, perform microbiology/EM testing and other activities in functions supporting the Quality Control department. Key Responsibilities: • Perform micro/EM testing in support of clinical release strategies. • Perform all testing and activities compliantly following appropriate SOPs and procedures. • Maintain controls and reference standards to support testing. • Executes and follows SOPs, WPs, and quality policies. • Peer review and archive analytical data in lab documentation systems. • Support monthly/quarterly laboratory cleaning. • Appropriate use of laboratory logbooks and monthly laboratory cleaning. • Manage reagent/consumable inventory and equipment cleaning for assigned areas of responsibilities. • Ensures cleanliness of laboratory working areas. • Support and author OOS/OOE/OOT and deviation investigations. • Participate in CAPA implementation in a timely manner. • Follows GxP quality policies and procedures. • Ensures all assigned training is completed within required time frame. • Support 5S and Lean projects. • Identify process improvements. • Knowledge of LabWare, LIMS and/or other QC data systems. • Knowledge of appropriate GMP/GLP quality systems (e.g., ESOPs, Trackwise, 1QEM, BMRAM, etc.). • Support execution method qualification/optimization of methods. • Interface with regulatory agencies during audits as required. • In addition to these primary duties, provide coverage for all appropriate areas. • Contributes to assigned projects by following predefined tasks and executing as instructed. • Perform other job duties as assigned. • Collects and generates data for trend reporting. • Verify the accuracy of data generated. • Contributes to the gowning qualification program by taking samples and analyzes and generates data. Qualification & Experience: • BA/BS or MS or advanced degree in microbiology, biology, biochemistry, or other related science or equivalent work experience. • Fluent in English. • 1 - 3 years of relevant experience in the pharmaceutical, biologics, microbiology, sterile manufacture, or medical device industry. • Knowledge of cGMP and an understanding of the concepts of GDP, good clinical practices and FDA guidelines, applicable state and foreign regulations, and standards routinely used in the industry (i.e., ANSI, ISO, etc.). • Thorough knowledge of microbiological and environmental monitoring, test methods. • Microbiology/Environmental Monitoring knowledge to facilitate investigations. • Knowledge of LIMS systems. • Ability to communicate clearly with a variety of individuals in various aspects of our organization operations. • Detail-oriented with expertise in problem solving and solid decision-making abilities. • Strong interpersonal skills which include a professional demeanor when interacting with our organization personnel. • Strong written and verbal communication skills are essential. Connecting media strategy with loyalty strategy Conduct business strategy reviews to assess progress of strategy achievement Spanning growth strategy and continuous development Developing business and operational strategy around technology Leverage strategy and analytics partners Ensure ongoing alignment with strategy Develop the content strategy including website content Providing content, strategy and design recommendations Providing analytical and strategic support to the pricing strategy lead Provide analytical support to the strategy development process Develop new and ongoing efforts for business strategy Spearheading and leading innovative sourcing strategy projects Identifying the correct strategy for tool Guiding the development and launch of digital marketing strategy across channels Conduct projects to drive Level 3's market evolution, product strategy, and/or overall business strategy Translate market opportunities into concrete product strategy and tactical roadmaps Develop a proactive workforce strategy and plan Reviewing the process and strategy of investment portfolio implementation Organize strategy material and transaction documentation Implement strategy for innovative solutions and superior services

  • East Hanover, NJ

  • no content