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Travel Nurse RN - Stepdown - $2,038 per week in Madison, WI

Registered Nurse (RN) | Stepdown Location: Madison, WI Agency: Triage Staffing Pay: $2,038 per week Shift Information: Nights - 3 days x 12 hours Contract Duration: 13 Weeks Start Date: 3/17/2026 About the Position TravelNurseSource is working with Triage Staffing to find a qualified Stepdown RN in Madison, Wisconsin, 53701! Travel Nursing: Progressive Care Unit Madison Location: Madison Start Date: 3/17/2026 Shift Details: 12H Nights (12:00 AM-12:00 PM) 36 hours per week Length: 13 WEEKS 13 weeks Apply for specific facility details.Stepdown/PCU RN About Triage Staffing At Triage, we prefer to be real. Real about expectationsboth ours and yours. Real about how a decision you make today could affect your tomorrows. Real about how compensation actually works. Real about how great-– or gratingyour next supervisor may be. Being real allows everyone at Triage to be ready. Ready to serve you with real honesty. So if that gig near the ocean is really no day at the beach, or that third shift comes with a second-class rate, we tell you. So you can be ready, too. One point of contact for both travelers and facilities (per division) In-house compliance and accounting specialists On-staff clinical liaisons Mentoring program that is run and managed by actual clinicians – yeah, you read that right And more (because of course there's more) Are we the biggest? No. Are we the best? That's rather subjective, but we're trying to be. Will we work like hell to get you as close to your idea of heaven as possible? Yes. Yes, we will. In 2021, Triage and TaleMed merged to become better together under the Triage name. 29366185EXPPLAT

  • Fitchburg, WI

  • no content

BEER-WINE-LIQR/CLERK

The Kroger Company - - Responsibilities: Promote trust and respect among associates; Create an environment where customers feel welcome by answering questions regarding products sold within the department and throughout the store; Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products; Assist with execution of the adult beverage category display plans and special in-store promotions in consultation with the store management; Maintain familiarity with adult beverage product names, pronunciation, origin and definition of industry terms

  • Cold Spring, KY

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Merchandising Sales Associate

Overall Job Summary The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute "start to finish" variable tasks such as planograms, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. The FAST Team Member will interact with customers and Team Members, while delivering a Legendary Customer Experience. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) As a FAST Team Member it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the following requirements: * Maintain regular and predictable attendance. * Work scheduled shifts and have the ability to work varied hours, days, nights, and overtime as dictated by business needs. * Communicate proactively and regularly with District FAST Supervisor on work completion, issues, and offer solutions to overcome. * Complete planograms and resets accurately and in a timely manner. * Maintain visual merchandise standards. * Perform store specific measurements. * Complete store layout initiatives. * Perform accurate cycle counts. * Complete Tractor Way top cap process. * Hang store signage. * Assemble merchandise, fixtures and PDQs. * Perform detailed recovery and review planogram integrity. * Deliver on our promise of Legendary Customer Service through GURA: * Greet the Customer. * Uncover Customer's Needs & Wants. * Recommend Product Solutions. * Ask to Add Value & Appreciate the Customer. * Ensure the customer has a Legendary shopping experience that differentiates from the competition. * Provide peak coverage as needed (E.g., Day After Thanksgiving). * FAST Team Members also may be required to perform other duties as assigned. Required Qualifications Experience: Prior retail and/or merchandising experience is required. Farming, ranching, pet/equine, or welding knowledge is preferred. Must be 18 years of age or older and possess a valid driver's license. Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, FAST Team Members must be able to read, write and count accurately. Preferred knowledge, skills or abilities * Farming, ranching, pet/equine, or welding knowledge is strongly preferred. * Strong communication and problem-solving skills. * Basic computer skills. * Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. * Must be self-directed and have the ability to complete assignments with little to no assistance. Working Conditions * Working environment is favorable, generally working inside with moderate noise. * Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours * Traveling between store locations in your personal vehicle is required; often with long periods of time * Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines * Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. Physical Requirements * Ability to travel as required in support of district needs. * Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack). * Ability to occasionally lift or reach merchandise overhead. * Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. * Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. * Ability to constantly operate store equipment such as computer, cash register, and other store equipment. * Ability to read, write, and count accurately to complete all documentation. * Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. * Ability to handle and be in contact with birds/poultry. * Ability to successfully complete all required training. * Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18). * Sitting * Lifting up to 50 pounds * Driving a vehicle * Standing (not walking) * Walking * Kneeling/Stooping/Bending * Reaching overhead * Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. * Ability to move throughout the store for an entire shift. * It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely. * This position is non-sedentary. Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.

  • Oneonta, NY

  • no content

Medical Technician

Job Title : Medical Assistant/Technician (Hospital Corpsman) Category / Component : Enlisted • Both Overview Hospital Corpsmen assist healthcare professionals and provide medical and dental care to Sailors, Marines, and their families across clinics, hospitals, ships, and field units, gaining broad clinical, technical, and operational experience. Key Responsibilities Perform emergency medical treatment for Sailors, Marines, and specialized units such as SEALs and Seabees; provide basic and emergency dental care and process dental X rays; serve as operating room technician and assist in surgery; administer preventive care and medications including immunizations and IVs; conduct physical exams and assist in diagnosing and treating diseases and injuries; maintain patient records, perform clinical tests, and support physicians and nurses in a wide range of specialties. What to Expect Hands on patient care with shift work and possible on call duties; field training and deployments with Marine and expeditionary units and embarked medical departments on ships; continuous certification and recertification in areas such as basic life support, trauma care, and tactical combat casualty care; mix of clinic, ward, and field environments with rapid response in emergent situations and a strong emphasis on teamwork and readiness. Work Environment Assignments in Navy hospitals and clinics, aboard aircraft carriers and other ships, with Marine units in garrison and field environments, and occasionally on submarines; work in exam rooms, wards, operating rooms, emergency departments, aid stations, and field medical sites; close integration with medical teams, line units, and joint or coalition partners. Pathways, Training & Advancement Recruit Training followed by Hospital Corpsman A School at Fort Sam Houston, Texas; numerous advanced C schools that lead to Navy Enlisted Classifications in areas such as Independent Duty Corpsman, Fleet Marine Force, preventive medicine, surgical technology, respiratory therapy, pharmacy, radiology, laboratory, dental, and dive medicine; progressive professional development through leadership courses and warfare qualifications such as Fleet Marine Force and Surface, Aviation, or Expeditionary pins where applicable. Direct enlistment into the Hospital Corpsman rating from civilian life; in service conversion for qualified Sailors from other ratings who meet screening and performance criteria; Reserve accession for prior service Hospital Corpsmen and select civilian medical professionals when manning needs allow. Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy. Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter. Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by policy; high school diploma or equivalent; at least 17 years of age; interest in healthcare and willingness to work in clinical and field environments, potentially under stressful conditions; ability to meet medical, vision, and physical fitness standards required for medical and operational assignments. Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities. Specific options depend on the Sailor's status, training, and current Navy policy. Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options. Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance. Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed. Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source. Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community. It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes. Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

  • Indian Creek, IL

  • no content

Senior Director, Underwriting Strategies

Senior Director Of Underwriting Strategy When you join Sallie Mae, you become a champion for all students. We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for studentsand for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole youfrom physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. The Senior Director Of Underwriting Strategy will lead the design, development, and implementation of credit underwriting strategies across the organization. This role is responsible for ensuring robust risk management practices through innovative approaches to underwriting strategies, income verification, capacity to repay analysis, and cross-functional collaboration. The position requires strategic leadership, analytical expertise, and the ability to drive execution from concept through implementation. Strategy Development & Execution - 30% Design and implement underwriting strategies aligned with regulatory requirements and business objectives. Develop and optimize income verification frameworks leveraging data driven insights. Oversee capacity to repay methodologies, ensuring compliance with risk appetite and fair lending standards. Leadership & Collaboration - 30% Lead and mentor a team of underwriting strategy professionals. Partner with cross-functional teams (Credit Risk, Product, Compliance, Technology) to ensure seamless strategy integration. Represent underwriting strategy in governance forums and provide effective challenge on proposed changes. Analysis & Continuous Improvement - 20% Conduct in-depth analysis of credit performance, market trends, and regulatory feedback to refine strategies. Monitor and report on strategy effectiveness, implementing enhancements as needed. Drive automation and process improvements to enhance customer experience and operational efficiency. Governance & Compliance - 20% Ensure adherence to internal policies, standards, and regulatory requirements (ECOA, UDAAP, FDIC guidelines). Maintain documentation of underwriting standards and manage exceptions approval process. The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role. Minimum: Indicate minimum education, skills and experience required. Bachelor's degree in Finance, Economics, Business, or related field. 10 years of experience in credit risk, underwriting strategy, or related functions within consumer lending. Proven leadership experience managing teams and influencing cross-functional stakeholders. Strong analytical and critical thinking skills with proficiency in data driven decision making. Deep understanding of regulatory frameworks and risk management principles. Preferred: Indicate "nice to haves" regarding education, skills, and experience. Expertise in credit scoring models and decisioning systems. Familiarity with income verification automation and capacity to repay methodologies. Excellent communication and presentation skills for executive level reporting. Our benefits take care of the whole youso you can build your work around your life (not the other way around!). Competitive base salaries Bonus incentives Generous PTO, Floating Holidays and 12 Federal Holidays observed Support for financial-well-being and retirement 401k with employer match Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more Employer paid short-term/long-term disability and basic life insurance Flexible hybrid working arrangements. Paid parental leave and adoption reimbursement programs Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives Tuition Reimbursement and Family Scholarship Programs Career development and training opportunities Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, veteran status or any other characteristic protected by federal, state or local law.

  • Newark, DE

  • no content

Laboratory Technician

Summary Position open: 2nd shift (Monday-Friday). Local candidates preferred. Responsible for performing fundamental lab support duties in assigned areas. Prepares lab for daily operations, including cleaning lab glassware, equipment, stocking materials, safety, cleanliness, waste disposal and related areas. Essential Duties and Responsibilities Performing fundamental lab support duties in assigned areas. Prepares lab for daily operations, including stocking materials, equipment, safety, cleanliness, and related areas. Disposes of laboratory materials, waste and samples using well-established guidelines and instructions. Responsible for providing assistance, preserving, preparing, processing and maintenance of lab solutions, which involve knowledge on fundamental lab support policies, programs and practices while completing appropriate forms, documents and databases as needed. Clean workstation areas and equipment's as per SOP. Maintain weekly inventory of lab supplies. Conduct periodic inventory reconciliation & administration as needed. Other duties as assigned (after training). Be able to stand for long periods of time. Establish and maintain effective relationships with team members. Ensure lab work and maintenance is conducted in accordance with SOPs; follow Transpire Bio safety rules and procedures. Comply with all Transpire Bio Corporate guidelines and policies. Qualification Requirements Excellent verbal and written communication skills and interpersonal skills. High school diploma or equivalent with 1 year or more of experience in related work; OR an equivalent combination of education, training, and experience. Bachelor's degree in chemistry, Biology, or related sciences with 0-1 years of experience. Able to work effectively in a friendly team environment. Highly organized and detail oriented. Strong time management and prioritization skills with ability to multi-task. Must be familiar with GMP. Mobility to work in a lab setting, use standard lab equipment and stamina to stand for extended periods of time; exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently to lift, carry, push, pull or move objects; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone. Strong English language skills including writing ability and oral communication.

  • Bonaventure, FL

  • no content

FT Customer Service Representative - Work From Home

[Customer Support / Remote] - Anywhere in U.S. / Up to $27.12 per hour / Medical, dental & vision / PTO / Paid training - As a Customer Service Rep at Assurant, you will: Handle inbound customer calls and/or e-mails with empathy and professionalism; Resolve issues, answer questions, and provide proactive solutions; Document interactions and follow up as needed; Collaborate with team members to ensure consistent and high-quality customer service across all channels; Identify opportunities to improve customer satisfaction and make recommendations to management; Participate in special projects and adapt to evolving prioritiesHiring Immediately >>

  • Norwood, MA

  • no content

Travel Registered Nurse Case Manager

Job Type Contract Description ABOUT THIS OPPORTUNITY Heartline Staffing is partnering with healthcare organizations across the country to place experienced travel clinicians in high-demand assignments. As a Strategic Talent Partner with Purple Cow Recruiting, our team focuses on delivering well-supported travel assignments where clinicians can succeed professionally while exploring new locations. POSITION OVERVIEW We are currently seeking an experienced Travel Registered Nurse specializing in Case Manager for an upcoming assignment in Santa Monica, CA. ASSIGNMENT DETAILS Profession: Registered Nurse Specialty: Case Manager Shift: Day (5x8 Hours) 8:00 16:30 Duration: 13 weeks Start Date: 3/23/2026 Positions Available: 1 COMPENSATION Customized pay packages are provided during the recruiter connection process. Compensation will vary based on location, specialty, experience, and current market conditions. Our team will review the full pay package, including taxable hourly wages and tax-free stipends when applicable, during your initial conversation. RESPONSIBILITIES • Provide safe, high-quality patient care within your specialty • Collaborate with physicians and interdisciplinary healthcare teams • Accurately document patient care and treatment plans • Maintain compliance with facility policies and clinical standards Requirements • Active professional license in the state of assignment or ability to obtain • Minimum clinical experience required for specialty practice • BLS certification required additional certifications may be required depending on specialty • Prior travel experience preferred but not required Heartline Staffing is a Strategic Talent Partner with Purple Cow Recruiting. Applications are securely processed through Purple Cow Recruiting's system.

  • Fairmont, CA

  • no content

Bilingual Speech-Language Pathologist in Education

Are you seeking a rewarding position as a Bilingual Speech-Language Pathologist in a collaborative and supportive school environment? We are excited to invite applications for this essential role in our school district! Requirements: A PEL/Type 73 license is necessary prior to the start date. Key Responsibilities: Conduct speech-language screenings for elementary-aged students using established protocols. Provide speech-language services to students requiring support without full-time performance monitoring. Fluency in Spanish and English is required across all age groups. Assist with documentation, preparation of materials, and complete other tasks assigned by the supervisor. Qualifications: Candidates must possess a relevant degree in Communication Sciences and Disorders or Speech-Language Pathology. While an Illinois state license (from IDFPR) is not mandatory, proof of PEL/Type 73 license and CCCs is required. Bilingual proficiency in Spanish is essential, accompanied by appropriate endorsement. PediaStaff, Inc. offers flexible staffing solutions tailored for pediatric and educational settings. We provide competitive hourly rates and per diem based on IRS eligibility, along with attractive benefits for full-time contractors, including: Nationally recognized medical insurance 401K with employer matching contributions Generous relocation and continuing education assistance Optional summer pay program Reimbursement for state licensure and/or teacher certifications We understand the importance of support during your contract assignment, which is why we offer 24/7 telephone support alongside our Clinical Resource Therapists. These experienced clinicians are here to help you manage your caseload effectively and ensure your success in this role. Join us and make a difference in the lives of students! Rest assured, your privacy and confidentiality will always be maintained, and we encourage new graduates to apply. IT'S ALL ABOUT THE CHOICES!

  • South Elgin, IL

  • no content

Surgery-Cardiovascular Physician - Competitive Salary (, SC, United States)

DocCafe has an immediate opening for the following position: Physician - Surgery-Cardiovascular in South Carolina. DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career. Register now to apply for this job and for access to 120,000 other openings. DocCafe Offers: Free Physician and Advanced Practice Job Search: Easily search, review and apply to jobs that meet your requirements. Plus, set up e-mail alerts for when new jobs are added that meet your search criteria. Professional Profile: Attract employers with a profile page that includes your CV, credentials and other medical professional information. Confidentiality: Decide which information you want to share and when you appear in an employer’s search results. Career Matching Support: Our experienced team can match you to your dream based on your unique preferences. Get started with DocCafe today.

  • South Carolina

  • no content

Phlebotomist I

Hourly Pay Range: $18.84 - $27.32 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: Phlebotomist I Location: Swedish Hospital Full Time/Part Time: Part Time, 4 hours Hours: Saturday/Sunday-5am-9am, weekends and holidays What you will do: Proficiently performs accurate venipunctures and capillary specimen collection for all inpatients and outpatients for all age groups. Operates and utilizes the LIS and other available resources including reference lab test menus to appropriately address the needs of the lab service areas and their clientele. Prepares and assists in the processing of blood and body fluid samples per established testing requirements Ensures that all customer requests for services are addressed in a timely and appropriate manner Assists in the orientation and training of phlebotomy staff. Applies skills and experience to identify problems as they arise and notifies lead/supervisory personnel as needed. Participates in and promotes adherence to the hospital and departmental Quality Management initiatives. Enhances professional growth and development through active participation in educational programs, current literature, in-service meetings and workshops. Understands the importance of professional appearance and behavior and conducts him/herself in a customer and team-oriented manner Responsible for collection and or handling of body fluid or other samples including nasal and throat swabs, stool, urine, semen, and breath samples. Provides phone coverage and excellent customer service for addressing questions and requests. What you will need: Education: High School Diploma or equivalent Certification: Phlebotomy certification preferred but not required and CPR-BLS certification for Healthcare Provider from American Heart Association (AHA) required within 90 days, (provided by Endeavor Health). Experience: Phlebotomy skills, 1 year of experience preferred. Unique or Preferred Skills: Strong communication and organization skills, moderate computer skills needed, strong customer service skills Benefits: Incentive pay for select positions Opportunity for annual increases based on performance Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( www.endeavorhealth.org ) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best". Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

  • Chicago, IL

  • no content

Customer Service Representative - Shreveport, LA

Advanced Call Center Technologies – Job Description Call Center Representative – Agent Reports To: Operations Supervisor Department: Operations FLSA Status: Non-exempt Summary Customer Service Representatives use excellent communication and interpersonal skills to assist customers. In this role, you will receive inbound calls from consumers seeking help with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Customer Service Representatives are problem solvers with strong negotiation skills who are self-driven and motivated to meet individual service and sales goals. Essential Duties and Responsibilities Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance. Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things. Speaks clearly and persuasively in positive or negative situations; listens and seeks clarification; responds quickly and effectively to customer questions. Multitasks by documenting information while speaking with the consumer. Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Meets clients’ specific quality standards. Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly. Promotes positive interactions with others through effective communication with customers and team members, including real-time coaching and collaboration. Regular, predictable, and reliable attendance is critical to success in this role. Follows instructions and responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours when necessary; completes tasks on time or communicates alternate plans. Other duties as assigned by management. Essential Physical and Communication Requirements Ability to see sufficiently to read computer screens, system alerts, written materials, and customer account information. Ability to hear inbound calls and verbal instructions clearly in real-time. Ability to speak clearly and effectively to customers and team members on the telephone and in person. Ability to read and comprehend written instructions, system prompts, policies, procedures, and customer information. Competency Requirements Data Entry Accuracy – Good attention to detail and basic computer skills. Communication Skills – Clear communication with employees and customers. Background Check – Must be able to successfully pass a criminal background check. Education and/or Experience High School Diploma or GED required. Previous call center or customer assistance experience preferred. Computer Skills Good typing skills. Ability to navigate multiple computer screens and applications. ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT’s employees to perform their job duties may result in discipline up to and including discharge.

  • Shreveport, LA

  • no content