Construction Quality Representative
Construction Quality Representative Location: Delanco, NJ – Onsite Employment Type: Fulltime Department: Construction Reporting To: Hiring Manager About Cogent Infotech At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 21 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors. Position Summary As a Manufacturing Quality Representative , you will be responsible for providing technical expertise and research to resolve issues concerning plant products and quality services, both in the plant and in the field. You will also perform analyses, provide recommendations, and implement actions aimed at measuring and improving quality. You will collaborate with the Homebuilding customer and use your subject matter expertise of client’s quality program and documents to ensure the plant and Homebuilding operations adhere to the company quality standards and expectations . Key Responsibilities · Maintain detailed understanding of plant products, processes, blueprints, quality standards, construction methodology, and the CLIENT quality program and documents, to provide subject matter expertise to the plant and Homebuilding operations. · Develop and maintain reports to measure quality and service levels, while providing analysis and action plans to improve performance. Roll data up through the broader Brand Promise scorecard and participate in meetings with other plant quality personnel. · Systematically and proactively expand and improve the plant quality assurance program, through developing, maintaining, coordinating, and implementing systems and procedures. · Maintain and proactively upgrade quality standards in all plant departments, as needed. · Conduct field and internal plant audits, research issues, and communicate findings and recommendations to the Manufacturing quality team, Homebuilding, and Architectural Services (ASD). · Resolve all questions and issues from Homebuilding Operations, while providing a high level of communication and timely resolution through identifying root cause, corrective actions, and preventive actions. · Troubleshoot product quality issues and work closely with Homebuilding, ASD, and Field Coordinators on items identified for Product Action Requests (PARs). · Integrate monthly or quarterly manufacturing quality topics into weekly audit activities. · Ensure adherence to Plant Installed Window certification requirements and provide training as needed. · Monitor and plan execution related to rollouts of audits, prototypes, new materials, and/or design changes, alongside Procurement, Architectural Services , Field Coordinators, and Manufacturing quality personnel. · Support the training and guidance of Manufacturing Quality Coordinators and plant Quality personnel · Provide training to new employees and new plant start-ups, as needed. · Coordinate and manage special projects as directed. Required Qualifications and Skills · 5 years’ experience in Construction Administration, Construction Quality Control, or directly related field. · Bachelor’s degree preferred. · Ability to develop relationships and engage with internal customers and communicate effectively, both written and verbal. · Results driven with the ability to adapt to changing priorities. · Must possess strong organizational, planning and time-management skills. · Demonstrated ability to analyze problems, determine solutions and drive results to produce desired outcome. · Reliability and initiative to be able to work effectively in a fast-paced, professional team environment. · Ability to read construction blueprints · Ability to work adjusted hours and travel to job sites on a regular basis. · Ability to travel to other plants and locations, as needed · Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Core Competencies ● Proactive and resourceful with a problem-solving attitude. ● Comfortable navigating ambiguity and fast-changing threat landscapes. ● Strong communicator who values clarity and teamwork. ● Detail-oriented without losing sight of broader security goals. ● Growth mindset with commitment to continuous learning. ● Resilient and adaptable in high-pressure environments. ● Compensation & Benefits ● Competitive salary based on experience. ● Health, dental, and vision insurance. ● Performance-based bonuses and recognition programs. Equal Opportunity & Inclusion Statement Cogent Infotech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome and valued. We encourage applications from individuals of all backgrounds, identities, abilities, and experiences. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply Application Process Please submit your resume and a short cover letter through our online portal. Our process includes an initial resume review, a virtual interview, and a short technical assessment. If you need accommodations, feel free to inform us—we are happy to assist. Join Us At Cogent Infotech, your ideas matter. Join a purpose-driven organization that celebrates diversity, encourages collaboration, and invests in your future.
