SAP Security Analyst (Charlotte)

SAP Security Analyst Working Hours: 8am-5pm EST Monday-Friday 4828 Parkway Plaza Boulevard Charlotte NC USA 28217 Fully On Site Overview / Position Summary Xylem is a leading global water technology company committed to solving the world’s most critical water challenges through innovative, sustainable solutions. As part of that mission, we rely on secure, well-governed enterprise systems that enable operational excellence, compliance, and business resilience. We are seeking a Senior Analyst, SAP Security & GRC to provide hands-on functional and administrative ownership across SAP Security, GRC, and RevTrac-related transport controls. This senior-level role is responsible for designing and maintaining secure, scalable access models, administering governance, risk, and compliance processes, and supporting audit readiness through strong documentation and control discipline. The ideal candidate brings deep experience in SAP Security, SAP GRC, and RevTrac, with the ability to operate independently, partner effectively with cross-functional stakeholders, and drive secure, compliant processes across the SAP landscape. Key Responsibilities Own SAP Security and Role Design Lead the design, maintenance, and continuous improvement of SAP security roles and authorization concepts Partner with business and IT stakeholders to align access models with operational requirements and segregation of duties principles Evaluate and support user access provisioning, role changes, and remediation activities in alignment with enterprise controls Own GRC Design and Administration Serve as the primary resource for SAP GRC design, configuration support, and ongoing administration Maintain and enhance GRC processes to support access governance, risk mitigation, and compliance requirements Partner with internal stakeholders to identify control gaps, recommend improvements, and support sustainable governance practices Own Documentation for Internal and External Audit Develop, maintain, and organize documentation supporting internal and external audit requirements Ensure security, GRC, and transport control evidence is accurate, complete, and readily available Support audit requests, walkthroughs, and remediation efforts with a high degree of professionalism and responsiveness Required Qualifications Bachelor’s degree in Information Systems, Computer Science, Business, or a related field, or equivalent professional experience Senior analyst-level experience supporting SAP Security Demonstrated experience with SAP GRC design and administration Strong understanding of SAP role design, access controls, and governance principles Experience supporting documentation and evidence preparation for internal and external audits Strong analytical, organizational, and problem-solving skills Ability to work independently while managing multiple priorities in a structured enterprise environment Effective written and verbal communication skills, with the ability to collaborate across technical and business teams Preferred Qualifications Experience working in a global enterprise environment Knowledge of segregation of duties concepts and access risk management practices Experience improving or standardizing SAP security and transport control processes Familiarity with regulated or highly controlled business environments Hands-on experience with RevTrac and transport/change control processes Proven ability to support cross-functional compliance, audit, and change management initiatives

Landscape Construction Manager (Huntsville)

SUMMARY: The Landscape Construction Manager, Alabama is the operating leader responsible for the overall performance, profitability, growth, and day-to-day execution of Bright Landscapes’ Landscape Construction Division. Reporting to the Director of Operations, Alabama, this position owns the division from project handoff through closeout and is accountable for project management, field operations, labor efficiency, scheduling, quality, safety, client satisfaction, and financial performance. Because Bright Landscapes is building and scaling its Landscape Construction Division, this is a hands-on leadership role that combines division leadership, Project Management, and Construction Operations. The Landscape Construction Manager will personally manage projects and field execution while building the systems, processes, and leadership bench needed to support future growth. As the division expands, responsibilities should progressively be delegated into dedicated Project Management and Field/Operations leadership roles. This is not a desk-based position. The Landscape Construction Manager is expected to maintain a strong presence on jobsites, stay close to crews and clients, solve problems in real time, and create a disciplined, scalable construction operation capable of delivering consistent quality and profitable growth. ESSENTIAL JOB FUNCTIONS: Division P&L Ownership: Own the overall financial and operational performance of Bright Landscapes’ Landscape Construction Division. Deliver budgeted revenue, gross margin, labor efficiency, and profitability targets. Monitor project profitability, labor productivity, material costs, equipment utilization, and operating expenses. Partner with the Director of Operations and Finance to forecast revenue, labor demand, backlog, and resource requirements. Identify financial and operational variances early and implement corrective actions. Drive profitable, sustainable growth as the division expands. Project Management & Client Ownership: Manage commercial landscape construction projects from turnover through completion and closeout. Review contracts, estimates, scopes, plans, budgets, schedules, and production assumptions before mobilization. Ensure projects are completed safely, on time, within budget, and according to client expectations. Maintain accurate project schedules, documentation, change orders, job costs, and closeout requirements. Serve as the primary point of contact for general contractors, developers, owners, and project stakeholders. Lead project meetings and resolve client, project, and operational issues quickly and professionally. Field Operations & Daily Execution: Lead the daily operational rhythm across all active landscape construction projects. Translate project plans, budgets, and schedules into clear field production expectations. Maintain visibility across jobsites and adjust manpower, equipment, sequencing, and priorities as needed. Ensure crews are prepared with the materials, equipment, tools, plans, and direction required for production. Conduct regular jobsite visits to validate quality, productivity, safety, and schedule performance. Resolve field obstacles and production bottlenecks before they impact project performance. Scheduling, Manpower & Backlog Planning: Own division-wide production scheduling, manpower planning, and project forecasting. Maintain visibility into project starts, workload, manpower requirements, and future backlog. Identify workload gaps, labor shortages, and capacity constraints before they impact production. Balance manpower and project schedules to maximize crew utilization and revenue generation. Align awarded backlog with realistic production capacity and resource availability. Build scalable manpower and scheduling processes to support future division growth. Labor Efficiency & Productivity Management: Track budgeted versus actual labor hours and production performance across all projects. Establish clear productivity expectations and performance standards for field teams. Hold field leaders accountable for labor efficiency, quality, and schedule performance. Reduce rework, downtime, and non-productive labor through stronger planning and execution. Ensure landscape, irrigation, hardscape, grading, and related scopes meet plans, specifications, and company standards. Read and interpret construction plans, specifications, details, and layouts to support field execution. Materials, Procurement, Equipment & Logistics: Plan material, equipment, subcontractor, and logistics requirements in advance of production. Review and approve purchase orders, material receipts, time entries, and operational transactions. Coordinate with vendors, procurement, yard personnel, and field teams to maintain project readiness. Prevent material and equipment delays that negatively impact field production. Drive accountability for equipment utilization, maintenance, inventory, and company assets. Team Leadership & Organizational Development: Lead and develop Foremen, Crew Leaders, field teams, and future construction leaders. Establish clear performance expectations and accountability throughout the division. Recruit, onboard, train, and retain high-performing construction talent. Build the leadership structure required to support future division growth. Develop dedicated Project Management and Field/Operations leadership capacity as the division scales. Foster a culture of ownership where leaders proactively solve problems and drive results. Safety & Risk Management: Lead a culture where safety is a non-negotiable expectation on every project. Ensure compliance with OSHA standards, company policies, and client safety requirements. Maintain accountability for safe work practices across all crews and jobsites. Address unsafe conditions and behaviors immediately. Reinforce safety through consistent field leadership, training, and accountability. Key Responsibilities: First Year Expectations & Ongoing Excellence Deliver projects safely, on time, within budget, and at or above targeted gross margin expectations. Improve labor efficiency, project forecasting, schedule reliability, quality, and job-cost accuracy across the division. Build a predictable manpower and backlog planning process that gives leadership forward visibility into capacity and hiring needs. Strengthen client relationships and establish Bright Landscapes as a reliable, professional commercial landscape construction partner. Develop field leaders and create a scalable organizational structure that allows Project Management and Operations responsibilities to be separated as the division grows. Standardize construction operating procedures, project controls, and accountability metrics that can support sustained growth. Reduce operational bottlenecks, rework, downtime, and last-minute material or equipment issues through proactive planning. Build a Landscape Construction Division that can grow profitably without becoming dependent on one person for every decision. Leadership Profile: Embodying Our Core Values To be the best, we are committed to recruiting the best At Bright Landscapes, leadership is rooted in our five Core Values: Integrity, Excellence, Teamwork, Determination, and Passion. As Landscape Construction Manager, you will be expected to: Act with Integrity : Own the outcomes. Hold yourself and others accountable while earning trust through consistency and transparency. Deliver Excellence : Set the standard for operational execution, project delivery, leadership development, and financial performance. Foster Teamwork : Build alignment between Estimating, Project Management, Field Operations, Procurement, Logistics, and Executive Leadership. Show Determination : Stay focused when challenges arise and drive solutions instead of excuses. Lead with Passion : Develop people, improve systems, and create a division that others aspire to replicate. QUALIFICATIONS: 5 years of progressive experience in commercial landscape construction, site development, general construction, or a comparable field-driven construction environment. Demonstrated experience managing projects and field operations with accountability for schedule, labor, quality, safety, and financial results. Strong knowledge of commercial landscape installation, irrigation, hardscape, grading, site development, and construction sequencing. Proven ability to read and interpret construction plans, specifications, details, and project scopes. Strong financial acumen including job costing, budgeting, forecasting, labor analysis, change management, and margin awareness. Experi

Lead Accountant (Urbandale)

The Accounting Operations Supervisor leads a team of accounting operations professionals to deliver accurate, timely, and controlled transaction processing and accounting support. This role sets clear expectations, manages weekly execution, and drives impactful process improvements that strengthen performance and the control environment. Key Responsibilities Supervise and develop a team through coaching, guidance, and mentorship; set clear expectations and goals; monitor and evaluate performance. Lead, direct, and review work to maintain workflow and productivity, including assigning tasks based on skills and expertise and providing clear instructions and feedback. Communicate effectively with internal and external partners, adapting communication style to audience and situation. Explain and reinforce policies, practices, and procedures within the area of responsibility; provide guidance to ensure understanding and compliance. Make impactful adjustments to procedures and processes to solve problems; analyze current processes and apply process improvement methodologies to enhance effectiveness. Solve complex operational issues by applying critical thinking, using experience, and analyzing broader impacts and the intent behind operating principles. Drive operational performance by setting targets, prioritizing work, monitoring results, and taking action to ensure goals are met and department outcomes are improved. Required Qualifications 5 years of professional experience in accounting or finance Experience leading and coaching a team in an accounting operations, finance operations, or transaction-processing environment. Demonstrated ability to assign/review work, manage priorities, and deliver weekly operational objectives. Strong communication skills with the ability to explain policies/procedures clearly and work effectively with internal and external stakeholders. Proven problem-solving ability, including analyzing issues with broader operational impacts and implementing process changes. Preferred Qualifications Bachelor’s degree in accounting or related fields. Experience driving process improvement initiatives. Familiarity with controlled financial operations environments.

Director of Purchasing (Kanawha County)

About the Role Are you a strategic procurement leader with a talent for navigating complex regulatory landscapes while driving operational velocity? The Office of Shared Administration (OSA) is seeking a highly skilled Director of Purchasing to lead, modernize, and accelerate agency-wide procurement operations for OSA and the West Virginia Department of Health (DH), Department of Health Facilities (DHF), and Department of Human Services (DoHS). Reporting directly to the Executive Director of Operations, you will serve as OSA’s senior procurement subject-matter expert and decision-maker within delegated authority. In this capacity, you will oversee an expansive procurement footprint, managing a dedicated team of professional staff. Your mission will be to modernize purchasing workflows and find innovative methods to reduce procurement cycle-times to deliver high-velocity, compliant solutions that empower our state agencies to serve West Virginians. Key Responsibilities As the Director of Purchasing, your expertise will steer the division through the following core pillars: Strategic Division Leadership & Modernization: Plan, develop, and direct the comprehensive operations of the Purchasing Division. Lead the modernization and automation of purchasing workflows to eliminate administrative waste and systematically resolve contract execution bottlenecks. Velocity & Data-Driven Performance: Establish and manage robust procurement dashboards and clear KPIs. Proactively manage the solicitation pipeline, track vendor performance, and drive aggressive procurement cycle-time reductions across all participating departments. Policy, Forms, & Procedural Design: Formulate, implement, and maintain purchasing operating procedures in strict alignment with state statutory, regulatory, and federal compliance guidelines. Develop and approve essential procurement forms and protocols based on OSA and state Office of Administration mandates. Regulatory Interpretation & High-Level Decision Making: Serve as the senior procurement voice and decision-maker within delegated authority. Interpret regulations for staff, managers, and external vendors, finding proactive, lawful avenues to accelerate the procurement process rather than simply administering existing bureaucratic steps. Federal Grant & Financial Management: Direct the compliance and execution of procurements funded by complex federal grants. Oversee the development and management of the purchasing administrative budget, ensuring absolute fiscal integrity and data accuracy. Workforce Development & Training: Continually assess divisional competencies to determine training needs. Proactively source, facilitate, or lead continuous learning opportunities through national, state, and local procurement conferences and professional development meetings. Minimum Qualifications Education: A bachelor’s degree from an accredited college or university. Experience: A minimum of six (6) years of related, progressive experience in large-scale purchasing, contract administration, or supply chain management. Specialized Experience: Demonstrated experience managing procurements backed by federal grants and using data dashboards to track pipeline KPIs. Core Competencies: Expert-level knowledge of public procurement laws, pipeline management, budget oversight, technical report analysis, regulatory compliance, team leadership, and executive vendor relations. Preferred Qualifications Public Sector Expertise: Strong preference will be given to candidates with direct public-sector or government procurement experience, specifically demonstrating a deep familiarity with regulations. Professional Certifications: Active designation as a Certified Public Procurement Officer (CPPO) or Certified Professional Public Buyer (CPPB). Why Work for Us? At the Office of Shared Administration, your leadership ensures that public resources are utilized effectively to support vital health and human services across the state. We offer a senior-level career with a total rewards package designed to support your health, family, and future. Our Comprehensive Benefits Package Includes: Robust Healthcare Coverage: Premium medical, dental, and vision insurance options, alongside life insurance plans to protect you and your loved ones. Generous Paid Time Off: Maintain a healthy work-life balance with 15 days of paid vacation, 18 days of paid sick leave, and 13 paid state holidays annually. Long-Term Financial Security: A highly coveted defined benefit retirement plan, ensuring a reliable and stable pension income for your future.

Sales Representative - January Start! (Cranberry Township)

HIRING: Sales Representatives in Cranberry! Includes a $1,000 Sign-on Bonus! As a Sales Representative at PLS Logistics Services, you will act as an essential resource for your customers, helping ship their freight across the nation, 24/7/365. The inside sales role comes with the passionate support of our company and your co-workers around you. Responsibilities Your first week Learn about PLS Logistics Services and the logistics industry Hear from our top home-grown leaders on how to be successful Participate in our fully paid training and orientation Familiarize yourself with our business model and transportation management system Get on the phones and grow your network Your first month Continue to develop a portfolio of clients by cold calling using our provided industry leads Understand how to negotiate pricing to close the deal Take charge of client service issues to the point of resolution Be open to coaching and learning while putting in the time and effort to be successful Update tracking system accurately throughout the day Your first six months Be the trusted advisor to your customer, helping manage their logistics challenges Liaise with Logistics Coordinators to help shoulder your load and allow you to bring in more business Seek out promotional opportunities to move up the ranks Maintain a strong understanding of the industry, including rates, capacities, and carriers. Your first year and after You tell us. Write your own ticket. Pay And Benefits At PLS Logistics Services, we take pride in attracting top talent. In addition to unlimited PTO and a base salary, our benefits include: $1,000 signing bonus. UNCAPPED commission, starting in the first week of training Full medical, dental, and vision coverage options Tuition reimbursement Extensive growth opportunities and a long track record of internal promotions to back it up 401k plan with employer match. Chairman’s Club opportunity – celebrate with the best of best as a reward for being a top sales representative Fun and welcoming work environment Extensive, world-class sales and logistics training Ongoing sales competitions with prizes Our ideal candidate Bachelor’s degree in related field (preferred) Self-motivated Strong communication and interpersonal skills Strong work ethic Persistence Adaptable and dynamic High energy Entrepreneurial spirit

Application Engineer (Wilkes-Barre)

Applications Engineer Location: Wilkes-Barre, PA Area Industry: Industrial Manufacturing We are partnering with a global industrial manufacturer seeking an Applications Engineer to join its technical and commercial organization in Northeastern Pennsylvania. This position will serve as a technical resource supporting industrial products and applications across a variety of end markets. The Applications Engineer will work closely with engineering, manufacturing, sales, and customers to troubleshoot technical issues, evaluate product performance, and develop application-specific recommendations. The company is open to considering both early-career engineers and candidates with relevant professional experience. Extensive industry-specific experience is not required. Responsibilities Provide technical and applications support to customers and internal commercial teams Investigate product performance, failures, and application-related issues Analyze test results and technical data to identify root causes and recommend solutions Participate in product testing, trials, inspections, and technical evaluations Work closely with manufacturing and engineering teams to develop a strong understanding of products and production processes Support customer visits and field evaluations Prepare technical reports, recommendations, and other documentation Assist with new product and application development initiatives Develop into a subject-matter expert capable of providing technical guidance to customers and internal teams Qualifications Bachelor's degree in Mechanical Engineering, Materials Science, Metallurgical Engineering, or a related engineering discipline Strong mechanical and technical aptitude Interest in industrial manufacturing, metals, equipment, or engineered products Strong analytical and problem-solving skills Ability to communicate technical information effectively with both technical and non-technical audiences Comfortable working in both manufacturing and customer-facing environments Willingness to travel as required Recent graduates and early-career engineers are encouraged to apply Preferred Experience Experience in one or more of the following areas is beneficial but not required: Applications engineering Heavy industrial manufacturing Metals or materials Mechanical equipment Failure or root-cause analysis Product testing Field engineering or technical service This is an opportunity to join an established global manufacturer and develop specialized technical expertise through hands-on exposure to manufacturing, engineering, product applications, and customers.

Customer Development Director (Poughkeepsie)

10th St. Talent has been retained on a confidential search for a privately held manufacturer in the beautiful Hudson Valley. They make premium products in the USA and sell them to preschools, childcare programs, and school districts. For decades, the business has grown on reputation and word of mouth, with a small customer service team handling orders as they came in. The board has recently approved growing this sales and customer service organization and this hire will lead that exciting initiative. Responsibilities Build the relationship with the product side of the business, who owns strategy, pricing and marketing. Train and coach the customer service/account manager team to elevate customer success and grow inside sales. Build the sales engine: territories, KPIs, incentive plans, CRM, forecasting. The salespeople carry territory, the account managers carry the relationships, and you build the processes. Required Skills B2B commercial leadership across both sales and service, leading inside service and regional sales teams Building or rebuilding regional sales teams or inside account management and service teams Raising standards in service or account management teams, demonstrated by NPS, CSAT or retention Selling premium physical products to institutional or commercial buyers on long cycles, with procurement officers and bids involved Preferred Skills Education, childcare or children's products Familiarity with Head Start, CCDBG or state PreK funding This role is on-site in Poughkeepsie with relocation assistance available. Generous compensation structure and excellent benefits. For more information about this opportunity, apply today!

Senior Project Manager (Pittsburgh)

Marks, part of the Propelis Group, Marks is a consumer experience agency creating engaging moments across the entire brand spectrum—from brand design and packaging, to content and consumer connections. We are a collaborative global network of 1,900 team members across 25 studios and 20 countries, partnering with some of the world’s most recognized brands to solve complex business challenges through design, strategy, and craft. POSITION SUMMARY: The Sr Project Manager manages all aspects of projects/programs assigned. This role acts as a conduit for all project information to ensure the meeting of all critical delivery, quality, and pricing expectations as well as meeting profit margin goals. They are responsible for gathering all project related requirements, processing that information and establishing a plan, confirming the cost structure, producing a schedule, establishing project structure, understanding the requirements and overseeing the execution of the plan. This is an onsite role in Pittsburgh PA JOB RESPONSIBILITIES: Assembles project plans and teamwork assignments, drives completion of tasks as warranted by each project and delivers projects at or above the predicted margin. Leads project meetings and relays pertinent project information to required personnel and outside vendors. Creates and manages project timelines to deliver product on time. Recommends, implements and adheres to global standard project management processes and methodologies Ensure projects are delivered on time, within budget and adhere to quality standards and customer expectations. Develops project budget and tracks project expenses and spending. Directs and monitors work efforts daily by identifying resource needs and performing quality reviews. Tracks key project milestones and adjusts project plans and/or resources to meet the needs of customers. Manages scope of project by enforcing proper change controls and documentation. Coordinates communication throughout the project life cycle with all areas of the enterprise that impacts the scope, budget, risk and resources of the work effort. Identifies and leads improvement opportunities within assigned programs/projects. Plans, directs, and coordinates activities of employee(s) to ensure goals or objectives are accomplished. Mentors, coaches, trains and develops team. Additional duties as assigned. QUALIFICATIONS: Bachelor’s Degree in Business Development, Project Management or related field Advanced degree (MBA, Master’s) preferred 6 years progressive product management experience; or equivalent combination of education and experience 1 years in a leadership role (direct or indirect) Prior managerial/supervisory experience Occasional travel either locally, nationally, and/or internationally may be required. High degree of proficiency MS Office Suite, Outlook & Internet applications Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills Strong verbal and written communication skills (including analysis, interpretation, & reasoning) Solid understanding and application of mathematical concepts Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment. Ability to work with and influence peers and senior management Self-motivated with critical attention to detail, deadlines and reporting * Reasonable accommodations may be made to enable individuals to perform the essential functions. About Propelis: Propelis is a portfolio of global marketing services and technology companies with a combined legacy of 150 years , 2,000 clients , 9,000 employees , and operations across 30 countries. Propelis provides the scale and support of a global organization while preserving the unique culture and identity of each company in its portfolio. For more information visit: www.MakeMarks.com EEO Statement: We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need. We offer equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. We strive to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $95,000 - $105,000 USD annually. Ultimately, in determining pay, we will consider the successful candidate’s location, experience, and other job-related factors. Group benefits currently include a selection of health care plans with prescription drug coverage, dental plan, vision plan, basic and supplemental life insurance, a flexible spending account for medical and dependent care expenses or a health savings account based on plan selection, short/long term disability and 401(k) Savings Plan.

Property Manager – NYC Co-ops & Condominiums (Bronx)

Hospitality and Customer Service Professionals Welcome Total Management NYC, LLC is seeking a Property Manager for our portfolio of NYC co-op and condominium communities. This is a full-time role based in our Bronx office, with two office days and three field days per week, plus evening board meetings and on-call responsibilities. Annual Base Salary: $50,000–$66,000, depending on experience and qualifications About the Opportunity At Total Management NYC, exceptional property management begins with how we treat people. We are seeking a personable, organized, and proactive professional with a passion for customer service, a hospitality mindset, and a willingness to learn. Prior property management experience is helpful, but not required. We welcome candidates from hospitality, hotel operations, client services, and other backgrounds that involve building relationships, coordinating teams, and taking ownership of the customer experience. You will manage an assigned portfolio of NYC cooperative and condominium communities, supported by our dedicated maintenance, accounting, and administrative teams. Your focus will be building strong client relationships, coordinating services, leading board meetings, and ensuring consistent communication and follow-through. Who You Are You listen carefully, communicate clearly, and follow through on your commitments. You anticipate needs, stay calm when problems arise, and make people feel heard and respected. You are comfortable leading meetings, explaining information, and handling difficult conversations professionally. When you do not know an answer, you take responsibility for finding it and following up. Responsibilities Build client relationships: Serve as the primary management contact for assigned boards and develop positive relationships with residents and building staff. Lead board meetings: Prepare agendas and management reports, present financial and operational updates with support from our teams, communicate recommendations, and follow through on board decisions. Own the follow-through: Coordinate with maintenance, accounting, and administrative teams, keep clients informed, and confirm that each matter is resolved. Communicate proactively: Respond to inquiries, set clear expectations, and provide timely updates about repairs, projects, and outstanding matters. Visit your properties: Conduct regular walkthroughs, identify maintenance and presentation concerns, and coordinate corrective action. Coordinate repairs and services: Work with our maintenance team, building staff, and vendors to arrange work, monitor progress, and confirm completion. Oversee building compliance: With our maintenance team and qualified outside professionals, maintain a calendar of required inspections, filings, and correction deadlines, including annual elevator and boiler inspections and DOB and other agency violations, and keep boards informed. Support building staff: Reinforce expectations for courtesy, responsiveness, work quality, and reliable coverage. Coordinate financial matters: Work with accounting to understand budgets and financial reports, address billing questions, and bring upcoming obligations or spending concerns to the board’s attention. Coordinate capital projects: Work with internal teams, engineers, and contractors on proposals, schedules, approvals, progress updates, and completion. Exercise sound judgment: Handle routine matters independently within established authority and recognize when board approval or guidance from company leadership is needed. Use technology effectively: Use AppFolio, Google Workspace, Zoom, and company-approved AI tools to organize work, collaborate, prepare communications, and maintain accurate records. Manage emergency coordination: Assess urgent situations, involve the appropriate maintenance personnel and vendors, and keep board members informed through resolution. Qualifications A demonstrated commitment to thoughtful, attentive customer service. Experience managing client or guest relationships and taking responsibility for resolving concerns. Experience leading meetings, presenting information, or coordinating discussions with clients or stakeholders. Excellent written and verbal communication skills. Strong organization and the ability to manage competing priorities, track deadlines, and follow through consistently. Empathy, professionalism, sound judgment, and discretion. A willingness to learn building operations, financial reporting, and NYC co-op and condominium compliance requirements. Comfort with Google Workspace (Gmail, Docs, Sheets, Drive, Calendar) and Zoom. Willingness to use company-approved AI tools while checking accuracy and protecting confidential information. Ability to learn AppFolio and other management platforms. Prior AppFolio experience is helpful but not required. Experience in hospitality management, client-service leadership, property management, staff supervision, or vendor coordination is especially relevant. Training & Transition During an initial transition of approximately three months, you will work closely with company leadership to learn your assigned properties, build board relationships, and progressively assume responsibility for meetings — first attending alongside leadership, then taking the lead with guidance. Schedule & Availability Two days per week at our Bronx office and three field days per week visiting assigned NYC properties. Attendance at evening board meetings, typically between 7:00 p.m. and 9:30 p.m. 24/7 availability by phone for building emergencies and urgent board-member concerns, including nights, weekends, and holidays. Compensation & Benefits Annual base salary of $50,000–$66,000, depending on experience and qualifications. Health insurance with 50% of the premium covered by the company. A 401(k) plan. A monthly travel reimbursement allowance. A compensation review after six months. Structured onboarding and direct guidance from company leadership. Ongoing support from dedicated maintenance, accounting, and administrative teams. About Total Management NYC Total Management NYC was founded in 2014 with a simple mission: to provide NYC co-ops and condos with the attentive, professional management they deserve. We take a boutique approach — every building receives personalized attention from a dedicated team who knows the property, the board, and the residents. Our headquarters in the Bronx and satellite office in Manhattan keep us close to the buildings and communities we serve. Total Management NYC, LLC is an equal opportunity employer.