Property Manager (Bronx)
Simone Development is a full-service, privately held commercial and residential real estate investment and development company with a distinguished resume and reputation established over five decades. As a full service developer, we have the ability to rapidly move any project from site selection, acquisition, financing, construction, leasing, property management and maintenance. The core principles that define the Simone organization are the stability, creativity and professional expertise of our management team; an aggressive long-term business plan; a commitment to excellence and tenant service; our close relationships with strategic partners, tenants, lenders, municipalities, and real estate professionals; a consistent ability to add value; and most importantly, our unwavering pursuit of visionary development. Position Summary The Property Manager creates tenant satisfaction and retention by facilitating the initial installation of the tenant, fostering two-way communication channels, implementing clearly understood life safety programs, and responding to tenant requests in a timely and effective manner. The Property Manager maximizes portfolio value by maintaining the properties, budgeting and managing operational expenses, and by identifying and implementing capital improvements that will increase the efficiency and value of the properties. In so doing, the Property Manager operates in alignment with the vision, mission and strategy of Simone Development team in a manner consistent with our core values. Job Responsibilities Assure that the property is maintained and operated at a level that 1) causes tenants to be highly satisfied and inclined to want to continue as tenants beyond lease expiration, 2) causes potential tenants to be positively impressed, and 3) adds to the good reputation of the property and its owners. Respond to the demands of tenants in a timely and responsive manner, and handle “non-legitimate” demands in an effective manner. Maintain professional, working relationship with all tenants at assigned properties. Determine whether the responsibility for repair/maintenance is the responsibility of the Landlord or the Tenant, and communicate to the Tenant when repair/maintenance is not the Landlord’s responsibility. When work is performed, work with the PM team to follow up with tenant to be sure the complaint is resolved. Rapidly respond to emergency situations and coordinate solutions with the team. Oversee Construction department in coordinating tenant build-outs, reconfigurations and expansions, etc., at assigned properties. Review vendor contracts with SVP Property Management, and oversee and maximize the service delivery, output, and effectiveness of all vendors and contractors. Bid, negotiate and implement service contracts with all 3rd party vendors in accordance with company policy. Ensure properties are compliant with all building and fire codes. Assist in showing space to brokers and potential tenants, initiate lease discussions when appropriate, and assist with determining floor layouts and work letters, as needed. Work with the VP Leasing, as needed, on lease renewals. Maintain a full knowledge of and be responsible for all activities at assigned properties. Approve bill-backs, CAM, etc., and make sure they are collected in a timely manner. Review and approve Purchase Orders and invoices related to the properties. Assist with rent collection and other tenant receivables. Prepare information needed for landlord/tenant court and appear in court as owner’s representative. Prepare the annual operating and capital budgets and monthly variance reporting for assigned properties. Monitor year-to-date actual vs. budget to assure that the property is running within budget. Document any significant variances in writing and be prepared to discuss them at the budget review. Review CAM reconciliations and resolve discrepancies with Property Accountants before invoices are sent to tenants. Explain CAM charges and RE taxes when challenged by tenants, with assistance from Property Accountants when needed. Communicate orally, and coordinate registered letter process, with any tenant who is violating lease terms (e.g., parking in wrong spaces, leaving garbage in wrong place, etc.) – or who is otherwise causing use-of-space or care-of-space problems. Assure all utility meters are being read and billed as actual (not estimated), and work with the Property Management team at least five days prior to Tenant vacating to make sure utility accounts are switched over to owner’s name to avoid lapse in services (gas, electric, water, etc.). Assure that a master list of meter numbers is maintained correctly. Resolve issues related to any meters/addresses that are not being billed correctly. Work with Assistant Property Management to report all damage, injuries or potential claims to the legal department immediately with a detailed incident report containing all pertinent facts, names, dates, times, locations, etc. Assure that “move out” and “move in” processes are completed in a timely manner and that properties are in optimum condition for leasing. Value engineering of alternative methods of repair and/or replacement of equipment. Visit properties frequently and report work order requests through the work order management system. Work with the Property Compliance Manager to assure that the tenant always maintains proper insurance. Work with Property Compliance Manager and liaison with Building Departments to coordinate activities needed to obtain Certificates of Occupancy (TCOs & Cos), clear violations, obtain permits, comply with code requirements, etc. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required in this role. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Other tasks/assignments/research as needed. REQUIREMENTS: Bachelors degree preferred 5 years of Building Operations/Management experience in a New York City Class A Office Buildings Working knowledge and experience with Payscan, Yardi, Construction Manager and Facility Manager preferred Excellent MS Excel skills Comprehensive knowledge of NYC local building codes Must have understanding of accounting procedures and financial reports It is the policy of Simone Development (SIMDEV) to provide equal employment opportunities to all qualified individuals without regard to race, color, creed, religion, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity or expression (including transgender status), age, marital status, familial status, citizenship status, disability or genetic information or handicap or status as a Vietnam-era or special disabled veteran in accordance with all applicable federal, state and local laws. Recruiters need not reach out. The organization is sourcing candidates directly at this time.
