Healthcare

Quality Assurance Manager (Omaha)

Quality Assurance / Quality Control Manager Location: Omaha, NE – Onsite Type: Full-Time, Direct Hire Job Summary Looking for a hands-on QA/QC Manager to manage product quality for a growing candle manufacturing operation. The role covers raw material inspection, in-process and finished-product inspections, quality documentation, non-conformance management, corrective actions, audits, and continuous improvement . Must-Have Skills 3 years QA/QC experience in manufacturing Quality inspection & testing Quality documentation / SOPs Non-conformance management Corrective action / root-cause analysis Experience working on a manufacturing production floor Ability to build and maintain quality systems Strong communication and documentation skills Preferred Skills Candle, cosmetics, CPG, fragrance, or similar manufacturing SMETA / ISO / quality compliance experience Customer or third-party audit experience Microsoft 365 – Excel, Word, Teams

  • Omaha, NE

  • no content

Patient Experience Coordinator (Chicago)

About Us Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at www.pinnaclefertility.com . About the Role The Patient Experience Coordinator plays an essential role in ensuring a seamless and welcoming experience for fertility patients on their path to becoming parents. This position is ideal for individuals who are compassionate, customer-service oriented, and thrive in fast-paced environments. In this role, you will be the first point of contact for patients, providing vital administrative and scheduling support while collaborating with a multidisciplinary team to deliver outstanding care. We are seeking a Patient Experience Coordinator to join our dedicated team at Pinnacle Fertility - Illinois in Chicago, IL . This is a full-time, onsite position working Monday through Friday from 8:30 AM to 5:00 PM . Candidates must have the flexibility to commute to our Tinley Park and Oak Brook locations as needed. During the training period, the schedule will be Monday through Friday from 6:00 AM to 2:30 PM. Key Responsibilities Welcome and check in patients, verify personal and insurance information, and direct them to the appropriate departments. Answer and manage incoming calls, schedule appointments, and provide support to clinical staff. Maintain accurate patient records, process billing information, and collect copays and balance dues at the time of service. Prepare for the next day’s appointments and ensure all necessary documentation and materials are ready. Ensure the reception area is clean, organized, and welcoming for all visitors. Assist with additional projects and administrative duties as assigned. Position Requirements Education: High school diploma or equivalent required. Experience: Minimum of 1 year of experience as a medical receptionist, front desk associate, or in a customer service-related role. Skills: Proficiency with electronic medical records (EMR) and basic computer skills. Strong communication, organizational, and multitasking abilities. Compensation & Benefits Hourly Rate: $19.00 - $23.00 per hour (final offers based on experience, skills, and qualifications). Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details regarding salary and benefits will be provided during the interview process. Diversity & Inclusivity at Pinnacle Fertility At Pinnacle Fertility, we are committed to fostering a diverse, inclusive, and welcoming workplace. We are proud to be an equal opportunity employer and encourage applicants of all backgrounds, abilities, and life experiences to apply. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

  • Schiller Park, IL

  • no content

Administrative Assistant (Manhattan)

Administrative Assistant Position Type: Full-Time/ Hourly Salary Range: $18- 22 ESSENTIAL DUTIES AND RESPONSIBILITIES The Administrative Assistant will be responsible for performing a broad range of operational support; responsibilities include: Primary Contact: Answering phones, routing emails, and opening incoming correspondence. Screen resumes and vet them prior to setting up meetings Guest Relations: Welcoming clients, visitors, and vendors warmly at the reception area. Filing & Documentation: Building, organizing, and maintaining secure physical and digital filing systems. Ordering and organizing office supplies/ snacks Organizing Product Samples Calendar Management: Scheduling meetings, organizing company appointments, and coordinating executive calendars. Travel Coordination: Booking flights, accommodations, and ground transportation for team members. Perform related duties as assigned. COMPETENCIES Wholesale Industry experience a plus. Proficient knowledge of Excel, Outlook, and Microsoft Suite Highly organized with strong attention to detail Aptitude for quick detail recall Ability to coordinate and maintain several projects simultaneously Demonstrated initiative and interest in being a self-starter Ability to work independently, exercise good judgment, and be resourceful. Strong written and oral communication skills Ability to handle confidential and sensitive matters appropriately. EDUCATION AND EXPERIENCE 0-2 years’ experience in an administrative-related role

  • Manhattan, IL

  • no content

Insurance Agency Owner (Greensboro)

Are you ready to change your life? AAA - The Auto Club Group is seeking ambitious, business-minded, and innovative Entrepreneurial Agency Owners to join our team! What’s in it for you? We are proud to offer one of the industry’s best compensation packages. Plus, the more you invest, the more you can earn! Our impressive benefits include: Unlimited earning potential with 100% incentive-based compensation structure Competitive new business and renewal commission Complementary lead linked to the massive AAA membership database. Start Up Bonus Marketing Reimbursement Agency Development Bonus Agency Growth Bonus Sounds lucrative! But will you have support along the way? In addition to those, our entire Entrepreneurial Agent includes a robust Entrepreneurial Agent Support Team available at your disposal throughout your journey with AAA. The Entrepreneurial Agent Support team provides: Step-by-step assistance: We provide you with a detailed deployment plan to ensure compliance with AAA protocols and standards. Comprehensive education: Our mix of in-person and virtual training is unmatched. We include core business skills, sales, customer service, products and systems. Continual support: You’ll instantly gain access to a myriad of resources to help you secure licensed staff, manage financials and cash flows, and to develop and modify your business plan. That’s not including the network of experienced Entrepreneurial Agents and other business experts that you will also encounter along the way. What would you sell? Our products include: Property and Casualty Insurance: You’ll sell Auto, Home, Renters, Umbrella, Flood, RV, Boat, Motorcycle, Specialty Vehicles and Commercial Lines. You’ll even have access to brokered products from multiple national and regional A rated leading carries to help you serve a ride variety of needs. Life Insurance: You’ll sell Term, Universal Life, Whole Life and Annuities. Founded in 1969 and affiliated with AAA, AAA Life Insurance Company has an A- rating (Excellent) Making us 4th out of 16 by A.M Best Company. AAA Membership: Programs for autos, bicycles, RVs and motorcycles. AAA Membership holders are a loyal customer base that enjoy the access to trusted roadside assistance, and over 126,000 opportunities to save money in their everyday lives (dining, shopping, hotels, rental cars, travel events, and auto care). What do you have to do? You’ll bring industry-relevant experience, a level of capital to ensure your agency experiences success, and a can-do attitude. We require our Entrepreneurial Agency owners to hold and remain eligible for both a Life & Health and Property & Casualty license, however if you don’t have one or both we have great resources to point you to. So, what’s the short version? This opportunity is for an initiative-taking, results driven business minded person interested in building a profitable, multi-line insurance agency. You will own and grow an insurance agency that serves new and prospective AAA Members. You’ll sell our products to a well-defined and loyal client base. If that sounds like an opportunity you can’t pass up, let me know! Apply to this posting, send me a DM, or e-mail me at [email protected].

  • Country Park Acres, NC

  • no content

Senior Machine Learning Engineer (Cincinnati)

Incedo Inc. is a high-growth Digital, Data and AI Transformation Specialist firm headquartered in New Jersey. We are a long-term strategy execution partner for Fortune 500 enterprises, operating at the intersection of business and technology across Banking & Payments, Wealth Management, Telecom, Hi-Tech, and Life Sciences. We are building Incedo 4.0 - an AI-native, execution-focused, founder-led organization designed for scale, speed, and long-term impact. Incedo delivers ROI from AI @ Scale through the “Power of 3”: • Deep domain expertise • AI & Data capabilities • Engineering & Operations excellence. Role : Senior Machine Learning Engineer Location: Cincinnati OH (3days onsite) We are seeking an experienced Machine Learning Engineer with a strong bias for action, an ownership mindset, and a passion for solving complex business problems through automation and AI. The ideal candidate demonstrates technical excellence, leads by example, and has proven experience delivering enterprise-grade machine learning and Generative AI solutions in regulated environments. Key Responsibilities Design, develop, deploy, and maintain scalable machine learning and Generative AI solutions with a focus on reliability, performance, security, and business value. Champion an automation-first approach to software and AI engineering, identifying opportunities to improve operational efficiency and reduce manual processes. Build and operationalize machine learning models and AI-enabled applications throughout the entire model lifecycle, from experimentation to production deployment and monitoring. Develop and deploy Generative AI applications in production environments, preferably within financial services or other highly regulated industries. Apply and advocate Responsible AI principles , ensuring solutions meet requirements for fairness, explainability, transparency, privacy, security, and compliance. Perform model risk evaluations , complete required governance documentation and questionnaires, and partner with stakeholders to address and remediate identified risks. Establish and maintain frameworks for MLOps, model lifecycle management, monitoring, validation, version control, auditability, and AI governance . Collaborate with Risk, Compliance, Information Security, and business partners to ensure machine learning solutions meet enterprise and regulatory standards. Implement CI/CD pipelines, automated testing, model monitoring, observability, and production support processes for machine learning applications. Evaluate emerging machine learning and AI technologies and recommend appropriate adoption strategies. Mentor team members on best practices in machine learning engineering, MLOps, Responsible AI, and production AI systems. Required Qualifications Experience level will be 8-12 years Extensive experience designing, developing, and deploying machine learning solutions in production environments. Hands-on experience developing and deploying Generative AI applications using Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), vector databases, and modern AI development frameworks. Strong understanding of machine learning model development, feature engineering, model evaluation, performance optimization, and model monitoring. Experience conducting model risk assessments and supporting governance, compliance, and validation requirements within regulated environments. Practical experience implementing MLOps practices including model deployment, versioning, monitoring, automated retraining, and CI/CD pipelines. Strong understanding of Responsible AI, model explainability, governance, and risk management concepts. Proficiency in Python and modern machine learning ecosystems, including frameworks such as TensorFlow, PyTorch, Scikit-learn, LangChain, Semantic Kernel, or equivalent technologies. Strong communication, problem-solving, and stakeholder management skills.

  • Hyde Park, OH

  • no content

Manager, Legal Practice Technology and AI (Chicago)

Honigman is a premier business law firm, based in Michigan with an international practice. Honigman is consistently recognized as one of the 101 Best and Brightest Places to Work, we earned this recognition by recruiting attorneys and staff members with outstanding credentials. Currently, we are looking for a Manager, Legal Practice Technology and AI in our Detroit or Chicago office. In addition to our Detroit and Chicago offices, we have offices in Grand Rapids, Bloomfield Hills, Ann Arbor, Kalamazoo, Lansing, and Washington D.C. With more than 350 attorneys working in 60 different areas of concentration, Honigman provides timely and cost-effective counsel to clients in numerous industries. JOB SUMMARY The Manager, Legal Practice Technology and AI, is responsible for managing the portfolio of practice tools, deploying technology and AI solutions and driving adoption to enhance the efficiency, effectiveness, and quality of legal practice. This role partners closely with attorneys, practice groups, and clients to identify opportunities for AI and technology to streamline workflows, support legal decision-making, and improve client service. Additionally, this position plays a key role in the firm’s AI on Demand group, which undertakes practice- and client-related AI projects, ensuring timely delivery and high-quality outcomes. RESPONSIBILITIES Legal Practice Support & AI Strategy Collaborate with practice groups and practice innovation team to understand legal workflows and identify tool application. Be knowledgeable about firm tools and make recommendations to client matter teams on technology-driven solutions that enhance efficiency, accuracy, and client service. Monitor emerging AI and legal technology trends and assess applicability for the firm and the practices based on strategic plan and goals. Collaborate with Director of Legal Service Delivery and Senior Manager of AI and Innovation to execute on firm’s AI strategy and roadmap. Training, Implementation & Adoption Participate as a lead in the deployment and integration of AI tools across legal teams and practice areas. Collaborate with Senior Manager of AI and Innovation to pilot and manage practice tools. Play a key role in the management, coordination, and oversight of a multi-faceted AI training program, partnering with practice areas, practice leaders, individual attorneys, and clients to design and deliver multi-modal learning experiences that support responsible, practical, and value-driven use of AI Ensure smooth adoption of AI solutions while addressing workflow and change management needs. Monitor utilization of practice technology tools to identify training needs, opportunities to expand adoption of developed use cases and workflows, and user trends that inform purchasing decisions, training priorities, and commercial strategies. AI on Demand Be a key contributor in the management and growth of the AI on Demand program, responsible for handling practice and client AI requests. Work with other AI on Demand team members to prioritize, scope, and oversee AI projects, ensuring timely delivery and alignment with business objectives. Vendor & Stakeholder Management Serve as the primary liaison between legal teams and technology vendors. Manage users across portfolio of practice tools which includes log-ins, pre-requisite training courses and IT permission groups. Manage program to remove documents and data from tools that should not be stored in cloud platforms. Ensure AI tools align with practice needs, firm strategy, and operational standards working directly with users, leadership and documenting feedback Partner with, IT, BD, practice innovation and practice operations teams on solution integration. Performance & Compliance Track and measure outcomes of AI initiatives to demonstrate value and efficiency gains. Working with Senior Manager of AI Solutions ensure compliance with ethical, privacy, and security standards in AI usage. Continuously evaluate and optimize AI tools to meet evolving legal practice needs. QUALIFICATIONS JD or equivalent legal experience strongly preferred; advanced degrees or experience in technology, data science, or related fields are a plus. 3–5 years’ experience managing technology or innovation projects in a law firm or legal department environment. Strong understanding of AI technologies, including machine learning, NLP, and workflow automation, and their application in legal practice. Proven ability to translate complex technology concepts into practical solutions for attorneys. Excellent project management, communication, and change management skills. Ability to work collaboratively across multiple practice groups and levels of the organization. Strategic thinking with a focus on practical, lawyer-facing solutions. Innovative mindset with the ability to evaluate and implement emerging technologies. Strong interpersonal skills and credibility with legal professionals. Results-oriented and data-driven in approach to technology adoption. REQUIREMENTS Must be authorized to work in the United States without employer sponsorship now or in the future This position is not eligible for visa sponsorship Pay Range and Compensation Package Honigman provides a generous total compensation package, which includes comprehensive health and well-being benefits, as well as 401k and profit sharing. The anticipated annual pay range for this role is $130,000 to $170,000 (exempt). The actual offered pay rate will be determined based on various factors, including qualifications, experience, geographic location, education, external market data, and internal equity considerations. Benefits & Additional Information Successful candidates will enjoy an exceptional career opportunity within a welcoming environment. Eligible employees can also take advantage of Honigman’s comprehensive benefits program, highlights of which are below: Healthcare, life and disability insurance 401K and profit sharing Bonus program Generous All Purpose Leave (APL) program that increases with tenure Well-being programs (e.g., mental health services, medical resources, and more) Learning and development programs Employee discounts For more information, click on “Our Benefits” when you visit: https://www.honigman.com/careers-business-professionals Honigman is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, marital status, sexual orientation, disability or any other category prohibited by applicable local, state or federal law. This policy applies to all aspects of employment, including recruitment, placement, promotion, transfer, demotion, compensation, benefits, and termination .

  • Schiller Park, IL

  • no content

Financial Sales / Private Markets Associate (Seattle)

We’re Hiring: Financial Sales / Private Markets Associate Location: Seattle or San Francisco Bay Area Employment Type: Full-Time Industry: Private Markets | Alternative Investments | Financial Services ​ Compensation : $50,000–$100,000 base salary, plus performance-based commission/bonus. Final compensation will be based on experience and qualifications. UpMarket is seeking a motivated, entrepreneurial, and relationship-driven Financial Sales / Private Markets Associate to join our growing sales team. In this role, you will build relationships with high-net-worth and accredited investors, introduce private-market and alternative-investment opportunities, and support clients throughout the investment process. Key Responsibilities: • Develop and maintain relationships with HNW/UHNW and accredited investors • Conduct investor outreach through calls, emails, referrals, networking, webinars, and events • Schedule and lead investor meetings and product presentations • Clearly communicate investment strategies, structures, fees, liquidity terms, potential opportunities, and key risks • Manage the sales pipeline from initial outreach through subscription and funding • Coordinate with Sales, Investments, Operations, and Compliance teams • Maintain accurate investor activity and follow-up records in the CRM • Build referral relationships and identify new investor-acquisition channels • Attend conferences, webinars, investor events, and other business-development activities • Conduct all sales activities in accordance with applicable firm policies and regulatory requirements Qualifications: • Bachelor’s degree in Finance, Economics, Business, or a related field preferred • 1–5 years of relevant experience in financial sales, wealth management, private banking, investment management, alternative investments, or capital raising preferred • Experience working with HNW/UHNW or accredited investors is highly desirable • Strong communication, presentation, prospecting, and relationship-management skills • Interest in private equity, venture capital, pre-IPO companies, private credit, hedge funds, and alternative investments • Ability to understand complex investment products and explain them clearly • Self-motivated, organized, and comfortable working in a performance-driven environment • Strong professional judgment and attention to compliance requirements Licensing: FINRA securities licenses are preferred where applicable. Candidates holding relevant registrations, including Series 7 and Series 63 or 66, are encouraged to apply. Licensing requirements will depend on the position’s responsibilities and applicable regulatory requirements. What We Offer: • Exposure to a broad range of private-market and alternative-investment opportunities • Opportunities to build relationships with sophisticated HNW/UHNW investors • Competitive compensation with performance-based incentives • Ongoing professional development and investment-product training • Career-advancement opportunities as our sales organization grows • A collaborative environment across Sales, Investments, Operations, and Compliance How to Apply: Please email your resume and cover letter to [email protected]. Important: Applications submitted only through LinkedIn Easy Apply or a similar simplified way will not be reviewed. To be considered, candidates must send both a resume and cover letter directly to [email protected].

  • Times Square, WA

  • no content

IVR/Chatbot Test Analyst (Charlotte)

Job Title: IVR/Chatbot Test Analyst Location: Charlotte NC - Onsite Employment Type: Contract In the role of IVR/Chatbot Test Analyst, you will interact with customers and understand the business testing requirements. You will play an important role in Chatbot, Agentic and manual testing. You will lead all types of testing activities from planning to execution to reporting. You will have the opportunity to collaborate with some of the best talent in the industry to create innovative high quality and defect-free solutions to meet our clients’ business needs. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Qualifications Basic • Bachelor's degree or foreign equivalent required from an accredited institution • At least 10 years of experience with Information Technology, preferably in Contact center Kore.ai, ASAPP or Google GECX platforms testing voice assistants, Chatbots, Voicebots, IVR systems, or NLP frameworks (e.g., ASR, TTS, Intent Recognition, NER) • 3 years’ experience in Cyara or Agentic Automation testing tools • Strong leadership skills and prior experience in leading the team and handling clients independently • Good communication skills and stakeholder management skills Experience • Should have In-depth knowledge of Software Testing Life Cycle (STLC) preferably in Contact center space • Should have good experience in manual and automation testing in IVR and Chatbots. Good to have Google Agentic platform experience/knowledge. • Domain knowledge on IVR or Chatbot manual Testing and automation testing using Cyara and Agentic tools • Testing IVR or Chat applications on Kore, Dialog AI, ASAPP, Google GECX platform features against the call flow and requirements and go beyond traditional software testing to evaluate deeply integrated systems • Should be a quick learner, flexible to work in stringent project timelines and should have willingness to adapt to Agentic testing mindset. • JSON and XML RESTful API request/response testing, API testing tools (Postman) • Writing test plans, test cases, defects, knowledge transfer documentation, and reports. Design, build, and scale automated testing frameworks capable of validating Natural Language Processing (NLP), Large Language Model (LLM) agents, and real-time performance. • Identify and analyze any bugs found during testing, document them and do required follow-up to bring it closure. • Using SSH client putty connected to Linux machines to grab builds and logs, modify and run scripts, and set up host simulators • Should have good hands-on SQL queries and good understanding of RDBS • Experience with User Story and Defect management systems (Octane and JIRA) • Experienced in work allocation, team management and status reporting • Experience in Quality Assurance Life Cycle (QALC) and Test Management aspects such as developing test Strategies, defect reports, defect tracking, traceability matrices using Jira • Experience and desire to work in a Global delivery environment Interested candidates: Please share your updated resume to [email protected]

  • Charlotte, NC

  • no content

Paralegal (Cincinnati)

Ruthbridge Legal Search is partnered with a highly-respected personal injury boutique in Cincinnati, Ohio, that is adding a Personal Injury Paralegal to its growing team. This is an excellent opportunity for someone looking to step away from high-volume file management and work more closely on sophisticated, serious injury and catastrophic injury matters in a collaborative, professional environment. Responsibilities: • Manage personal injury matters from pre-litigation through litigation • Assist attorneys with case strategy, medical record review, demand preparation, discovery, and trial preparation • Communicate with clients, providers, experts, opposing counsel, and adjusters • Maintain case organization and move files proactively with a high level of autonomy Qualifications: • 3 years of personal injury and/or insurance defense experience • Strong organizational and communication skills • Ability to work independently and manage files with minimal oversight • Detail-oriented professional who thrives in a boutique, team-focused environment Why This Opportunity Stands Out: • Competitive compensation • Serious injury / catastrophic injury caseloads — not a high-volume practice • Laid-back, professional office culture • High level of autonomy and trust • Opportunity to work closely with experienced trial attorneys

  • Hyde Park, OH

  • no content

Physician (MD/DO) – Flexible Part-Time Disability Examinations (Tupelo)

MDSI Medical Services is seeking licensed physicians (MD/DO) to perform physical consultative examinations for individuals applying for Social Security disability benefits in Gulfport, Mississippi. This is an excellent opportunity for physicians looking to supplement their income with flexible, part-time work outside of traditional clinical practice. We welcome physicians from a variety of medical backgrounds, including: Family Medicine Internal Medicine Physical Medicine & Rehabilitation (PM&R) General Practice Occupational Medicine Other specialties with experience performing physical examinations Why Join MDSI? Flexible Scheduling Choose the days and frequency that work best for you. Ideal for moonlighting, semi-retired physicians, or those seeking supplemental income. No Treatment or Ongoing Patient Care No prescribing medications. No treatment plans or follow-up appointments. No ongoing patient management. Perform objective, one-time medical evaluations. Fully Supported Clinical Environment Examinations are conducted at our established clinic location. Medical assistant support provided. No office overhead or administrative responsibilities. Professional liability coverage provided for contracted examinations. Streamlined Documentation Standardized examination templates provided. Medical transcription services available. Administrative support for scheduling and documentation. Training on examination requirements provided. Responsibilities Perform physical examinations for individuals applying for disability benefits. Review relevant medical history and available records. Assess physical functioning, mobility, strength, and range of motion as appropriate. Document objective clinical findings using established examination guidelines. Complete examination reports in accordance with Social Security requirements. Qualifications Active, unrestricted Mississippi MD or DO license. Experience conducting comprehensive physical examinations. Strong clinical assessment and documentation skills. Ability to provide objective, independent medical evaluations. Board-certified and board-eligible physicians are welcome. A Great Opportunity for Physicians Seeking Flexibility Whether you're currently practicing full-time, transitioning toward retirement, or simply interested in additional income, MDSI offers a convenient way to put your medical expertise to work without the demands of traditional patient care. Interested in learning more? Apply today to discuss scheduling, compensation, and opportunities available in Gulfport, MS.

  • Mount Vernon, MS

  • no content

Construction Risk Manager (Chicago)

Construction Risk Manager Compensation: $120,000–$150,000 base Travel: Approximately once every 3 weeks A well-established real estate investment organization focused on affordable housing is seeking a Construction Risk Manager to join its growing team. This role will evaluate and manage construction-related risk across a portfolio of multifamily developments, including both new construction and rehabilitation projects . The Construction Risk Manager will be involved from preconstruction and underwriting through active construction, closeout, and transition to operations. This is a strong opportunity for someone with a background in architecture, construction management, engineering, development, owner's representation, or construction consulting who enjoys the technical and analytical side of construction and wants exposure to a broad portfolio of projects. Responsibilities Review construction drawings, specifications, contracts, budgets, and schedules to identify potential gaps, constructability issues, cost exposure, and other project risks. Evaluate project scope and development teams during the preconstruction and underwriting process. Review construction contracts and scopes for completeness, risk allocation, and consistency with project requirements. Oversee third-party construction due diligence, including environmental, property condition, feasibility, and cost reviews. Monitor active construction through site visits, progress reports, payment applications, schedules, and budget tracking. Review change orders and scope revisions for cost, schedule impact, necessity, and potential scope creep. Monitor hard and soft costs against project budgets and identify potential cost overruns or schedule delays. Review construction draws and payment requests against actual project progress and supporting documentation. Work with developers, general contractors, architects, engineers, consultants, lenders, and internal stakeholders to resolve construction-related issues. Support project closeout, including inspections, punch lists, final payments, warranties, and required documentation. Prepare clear reporting on project progress, construction quality, risks, and recommended solutions. Manage multiple projects and deadlines simultaneously across a national portfolio. Qualifications 10 years of progressively responsible experience in construction management, architecture, engineering, project management, development, or a related construction discipline. At least 2 years of multifamily residential project experience . Bachelor's degree in Architecture, Civil Engineering, Construction Management, Construction, or a related field preferred; extensive relevant experience may be considered in place of a degree. Strong understanding of construction drawings, specifications, contracts, budgets, schedules, and construction methods. Experience reviewing construction progress, payment applications, change orders, budgets, and cost reconciliations. Strong understanding of building systems, including structural, MEP, roofing, waterproofing, and related components. Experience identifying constructability issues, scope gaps, quality concerns, and potential project risks. Ability to communicate technical construction issues clearly to both technical and non-technical stakeholders. Strong organization and time management skills with the ability to manage multiple active projects simultaneously. Experience with multifamily development, affordable housing, LIHTC, HUD programs, or construction lending/investment is highly valued but not required. Additional Details This is a hybrid Chicago-based position , with a preference for candidates who can work from the downtown office a couple of days per week. Exceptional candidates with highly relevant experience may be considered for a remote arrangement. Travel is relatively limited, typically one short trip approximately every three weeks for project/site visits.

  • Schiller Park, IL

  • no content

Tenant Services Coordinator (Chicago)

Summary: Glenstar is seeking an experienced and committed Tenant Services Coordinator to support its Presidents Plaza and Triangle Plaza properties in Chicago, Illinois. About Glenstar Glenstar is a full-service Chicago-based commercial real estate company founded in 2004. Since inception, Glenstar has managed, developed and acquired over 20M square feet and $2 billion in asset value. Glenstar specializes in strategic repositioning, value-add investing and development of institutional quality commercial real estate across multiple property types. The firm provides the following services: Development Leasing Property Management Acquisitions Asset Management Construction & Design Essential Duties and Responsibilities: Responsible for obtaining and filing tenant and vendor insurance certificates, maintaining tenant contact list, emergency contact lists, and maintaining other records and files pertinent to tenants and vendors. Update and distribute Tenant Daily/Emergency Contacts lists, Fire Warden email lists, Tenant/Construction/Fire & Life Safety manuals. Oversight of various building environmental initiatives, including tenant communication, tracking and reporting. Assist Property Administrator with tenant move-in and move-out process. Manage assigned building amenities and conduct daily inspections to ensure compliance and readiness. Communicate with tenants regarding work orders and service delivery issues; ensure timely resolution and follow-up. Prepare and prioritize service requests based on urgency. Maintain and distribute the daily internal “night memo,” documenting building activity, incidents, maintenance issues, and operational updates. Distribute daily mail received in the management office to the staff and maintain the outlook calendar. Ensure problems are promptly resolved and follow up with tenants as needed. Prepare accurate and timely correspondence to tenants and vendors as directed by SR. PM/GM. Coordinate with designated vendors; monitor performance to ensure compliance with contract terms and specifications. Provide accurate and timely status reports to Sr. Property/General Manager regarding tasks, projects and operational issues. Crosstrain with team members to enhance operational knowledge and support team coverage. Together with the management team, perform quarterly inspections of the building and tracks necessary repairs. Perform daily inspections for areas as designated by Sr. Property/General Manager; completes accurate and timely work orders for the necessary repairs including closing the work order as approved by Sr. Property/General Manager; completes timely inspection forms. Assist with building initiatives, including Glenstar Connect, special events, signage, newsletters, social media, seasonal décor, and other programs as designated. Photograph events and share with Marketing; save materials to the shared drive. Provide reception coverage, including answering phones and managing the work order system. Maintain Glenstar Connect Room, office equipment, office supplies, janitorial supplies, and break room areas. Collaborate closely with the second Tenant Services Coordinator to ensure events are thoroughly planned and executed; provide coverage during absences. Tenant Relations and Customer Service Maintain professional, day-to-day relationships with tenants and develop an understanding of their needs through regular formal and informal interactions. Coordinate with management to ensure regular tenant engagement by the General Manager/Sr. Property Manager. Review and discusses ongoing tenant issues with PA/PM/GM. Research and respond promptly and thoroughly to tenant requests for information, service, or assistance. Demonstrate professionalism, courtesy and sensitivity in all interactions. Follow up on work orders to ensure satisfaction and effective resolution. Communicate clearly with tenants regarding timelines and expectations. Develop strong working relationships to serve as a trusted point of contact. Issue tenant communications and memos as required. Essential Skills and Qualifications: Ability to work independently, multitask, and prioritize effectively. Strong team collaboration skills. Excellent written and verbal communication skills. Outstanding customer service orientation with strong attention to detail. Strong analytical and problem-solving skills. Ability to manage difficult or emotional situations professionally. Demonstrated follow-through and accountability. Experience with property management software (MRI, Angus, or similar) preferred. Proficiency in Microsoft Office Suite. Education and Experience: 4-year college degree. 1-3 years of relevant commercial real estate experience preferred. RPA accreditation/candidacy preferred.

  • Schiller Park, IL

  • no content