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Multifamily Loan Originator- FHA/HUD (Nashville)

Company Description Capital Strategies Advisory Group, LLC is a specialized financial services firm focused on delivering tailored capital solutions to real estate and multifamily housing clients. The organization is committed to providing high-quality advisory services, emphasizing long-term client relationships and responsible lending practices. Team members collaborate closely with investors, developers, and lending institutions to support complex transactions and growth initiatives. The firm values integrity, professional expertise, and a client-centered approach, creating an environment where finance professionals can develop their skills and contribute to impactful projects. Role Description The Multifamily Loan Originator – FHA/HUD is a full-time, on-site role based in Nashville, TN. This role is responsible for sourcing and originating multifamily FHA/HUD-insured mortgage loans, building and maintaining relationships with developers, owners, and investors, and identifying new business opportunities in the multifamily housing market. Day-to-day activities include evaluating potential deals, coordinating with underwriting and finance teams, preparing loan applications and supporting documentation, and managing the transaction process from initial screening through closing. The Loan Originator will collaborate with internal and external stakeholders, stay current on FHA/HUD guidelines and market trends, and ensure all activities align with regulatory and company standards. Qualifications Strong foundation in finance and real estate finance, with the ability to analyze multifamily project economics and capital structures. Experience in loan origination and mortgages, especially in multifamily or FHA/HUD-insured lending environments. Proficiency in underwriting and loans, including assessing borrower qualifications, project feasibility, and risk. Knowledge of FHA/HUD programs, guidelines, and regulatory requirements related to multifamily housing finance. Excellent communication, negotiation, and relationship-building skills to engage clients, lenders, and partners. Ability to work on-site and travel, managing multiple transactions and deadlines with strong organizational skills. Bachelor’s degree in finance, business, real estate, economics, or a related field; advanced certifications or licenses in mortgage or real estate finance are beneficial. Proficiency with financial modeling tools, loan origination systems, and standard office software; prior experience in multifamily or commercial real estate is a plus.

  • Nashville, TN

  • no content

Senior AI/ML Engineer (LLM) (Miami)

Company Description Dealer Automation Technologies is a leading Information Technology Services company that provides Software as a Service (SaaS) solutions for the automotive industry. The company specializes in Process Automation, Advanced Analytics, and Augmented Intelligence to redefine dealership operations. With a focus on intuitive user experiences and cutting-edge technologies, Dealer Automation Technologies is paving the way for innovation in the sector. Combining the agility of a startup with the expertise and business acumen of seasoned leaders, the company operates without dependence on legacy systems, fostering a dynamic and innovative work culture. Role Description This is a full-time, on-site role located in Miami, FL, for a Senior AI/ML Engineer specializing in Large Language Models (LLMs) to join our team. You will play a key role in designing and implementing workflows that leverage large language models (LLMs, LAMs, LMMs, LVLMs, etc.) to automate processes and drive innovation in our products. The ideal candidate will have a deep understanding of NLP, experience with foundational models, and a flexible, problem-solving mindset. You will collaborate closely with cross-functional teams, contributing to the development of scalable AI driven solutions. Other primary responsibilities include designing and implementing machine learning models, particularly in natural language processing and large language models, building scalable algorithms, conducting research on neural networks, and evaluating model performance. Additionally, the engineer will collaborate with cross-functional teams to ensure seamless integration of AI/ML components into the company’s software offerings. Major Areas of Responsibility Design, Implement, and optimize workflows that incorporate large language models to automate and enhance product features. Leverage existing foundational models and adapt them to fit into various product requirements, ensuring alignment with business goals. Collaborate with product managers, data scientist, and software engineers to integrate LLM-based automation into scalable solutions. Create and architect interpreters, Agentic Systems, and integrate multi-hop RAG and other LLM experiences into existing systems to coordinate knowledge responses. Research and evaluate new technologies and methodologies in the LLM space to continuously improve product automation. Work on the customization and fine-tunning of models to optimize performance for specific use cases. Develop, test, and deploy LLM-based services in production environments. Provide AI/ML technical leadership and mentorship to other engineers on the team. Ensure that LLM integrations are efficient, scalable, and secure, adhering to industry best practices. Qualifications 5 years of experience in machine learning, NLP, or related domain, with focus on large language models. Proven experience working with foundational models in production environments Strong programming skills in Python with experience in relevant AI/ML libraries. Knowledgeable in Statistics, Machine Learning concepts, and their real-world applications Proven experience working with developing and optimizing large-scale AI/ML projects Excellent problem-solving, teamwork, and communication skills Ability to design and implement scalable machine learning models in production-ready environments A graduate degree (Master's or PhD preferred) in Computer Science, Data Science, or a related field Experience in the automotive or process automation industries is a plus

  • Fountainebleau; FL

  • no content

Structural Engineer (Arlington)

Structural Engineer (EIT) | Washington, D.C. | 0–5 Years Experience Structural Engineering | EIT | Building Design | Revit | PE Career Track About the company: We’re partnered with a highly respected structural engineering firm in the Washington, D.C. market looking to add a Structural Engineer to its growing team. This is an opportunity for an early-career engineer to develop strong technical building design experience, work alongside experienced engineers, and progress toward greater project responsibility and PE licensure. What you'll be doing: Performing structural analysis and design across a variety of building projects Preparing calculations, drawings, and construction documents Supporting design of steel, concrete, wood, and masonry structures Developing drawings and models using Revit Reviewing contractor submittals and supporting construction administration Coordinating with senior engineers and multidisciplinary project teams Taking on increasing technical and project responsibility as you develop What we're looking for: 0–5 years of structural engineering experience EIT certification required or ability to obtain shortly after joining Bachelor’s degree in Civil or Structural Engineering PE progression encouraged as your career develops Building design experience through professional work, internships, or academic projects welcomed Experience with Revit and/or AutoCAD preferred Familiarity with RAM, RISA, ETABS, SAP, Enercalc, or similar software is a plus Strong communication and collaborative skills More reasons to apply: Strong technical mentorship and development Clear progression toward PE licensure Diverse building design experience Increasing project ownership as you progress Hybrid work flexibility Comprehensive benefits Long-term progression into Project Engineer and leadership opportunities If you’re an early-career Structural Engineer looking to build your technical experience, progress toward your PE, and establish your career in Washington, D.C., this is an opportunity worth exploring.

  • State Farm, VA

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Mortgage Regional VP / Producing Manager (Wyoming)

Regional Vice President / Producing Manager We’re looking for a high-performing Loan Officer who is ready to step into leadership—without giving up production. This is not a traditional management role. You won’t be buried in operations, fixing problems, or managing day-to-day workflows. Instead, this role is designed for a proven producer who wants to scale their impact by leading a team while staying focused on what they do best: originating and driving business. What This Role Offers • The ability to build and lead a team without operational drag • Dedicated operational infrastructure to support your business and your team • A focus on sales leadership, mentorship, and growth • The opportunity to scale beyond your personal production • Top-tier P&L upside tied to team performance Your Focus • Continue producing at a high level • Lead from the front through production and example • Provide mentorship and group coaching (a few hours per week) • Help recruit and develop talent on the sales side • Drive culture, accountability, and performance What You Won’t Be Doing • Managing day-to-day operations • Cleaning up processing or fulfillment issues • Wondering why you gave up volume to herd cats Who This Is For • A top producing LO or player-coach • Someone who wants to grow into leadership without sacrificing income • A builder who wants to create something bigger than their own book of business • A leader who prefers influencing performance over managing tasks Why This Role Exists Most leadership paths force top producers to choose between income and influence. This model is built so you don’t have to. You can scale a team, expand your impact, and still maintain your production—with the right structure behind you. If you’ve been thinking about leadership but don’t want to lose momentum in your own business, this is worth a conversation. What you’ll gain by joining PRMI: A 28-year-old, multi-billion-dollar production engine with superior access to capital markets. One of the industry’s deepest product benches, unparalleled origination technologies. Actively doing business in 49 states. A FNMA, FHLMC, and GNMA “direct” seller/servicer. Participation with over 40 state housing authorities. Competitor-envied divisional support. A “game changing” value proposition for recruiting and keeping top-producing mortgage talent. Top-tier compensation driven by your divisional P&L revenue, and an extensive employee-benefits palette. Outstanding performance is regularly recognized, including significant awards-travel. What we’re looking for in a leader: Approximately 5 years of successful experience in retail mortgage origination, to include Principal lending management roles. Less experience may be considered given past achievements. You must have extensive experience managing and maintaining a network of referral partners to be considered for this position. Employment with PRMI requires compliance with and adherence to all applicable mortgage and fair lending laws and regulations as well as PRMI policies. Demonstrated ability to recruit, hire, train, lead, and motivate branch personnel. Knowledgeable of, and committed to, QC compliance. Ability to effectively and professionally handle difficult situations that may arise when working with branches/ division. Excellent presentation and communication skills, both verbal and written. Leadership skills evolving from a passion for sales accomplishment, team development, training, and practice growth. Familiarity with Accounting terms and procedures (e.g. debits, credits, General Ledgers, etc.) If you’re looking for a partnership with like-minded, entrepreneurial mortgage professionals, we need to talk! Benefits: 401(k) Dental insurance Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Physical setting: Office Schedule: Monday to Friday Supplemental pay types: Bonus pay Commission pay Experience: Mortgage Origination: 5 years (Required) License/Certification: Mortgage Loan Originator License (Required) Mortgage Principal Lending License (Required) Work Location: In person Job Type: Full-time

  • Grandville, MI

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Trust Administrator (Cleveland)

Company Overview: Western Reserve Trust Company (“WRTC”) is an Ohio chartered non-depository Bank that provides Trust Administration and Family Office Services to high net-worth individuals and their families. Western Reserve aims to be the premier provider of Trustee and Fiduciary administrative services. As part of our growing team, you'll have the opportunity to work in a fast-paced, dynamic environment with talented individuals, helping our clients achieve their financial goals and carry out their wishes. Position Overview: We are seeking a highly skilled and detail-oriented Trust Administrator to join our team. This entry-level position is designed for individuals looking to develop a career in trust administration and fiduciary services, with a thorough emphasis on developing client relationship management skills and understanding trust operations. You will be directly supporting Trust Officers with the day-to-day management of their assigned trust accounts. This position requires the employee to work on-site in our downtown Cleveland, OH office. A Trust Administrator has the following responsibilities: Assist in the setup and maintenance of trust accounts, including document preparation and client communications. Support the processing of trust transactions, distributions, and investments, ensuring compliance with fiduciary standards. Aid in the retention of client relationships by being responsive to client servicing needs. Participate in client meetings and discussions, taking notes and assisting in the follow-up of action items. Monitor trust accounts for unusual or suspicious activity and escalate potential issues to the appropriate authorities. Contribute to process improvement initiatives to enhance efficiency and effectiveness in trust processing operations. Assist with month-end and year-end financial closing activities, including account reconciliation and reporting. Stay informed about changes in trust laws, regulations, and industry best practices, and ensure compliance with all relevant requirements. Opportunities for advancement based on performance, ongoing education, and mastery of trust administration responsibilities. Provide support and assistance to trust officers and other team members as assigned by management. Preferred Qualifications: Bachelor's degree in finance, accounting, or business (preferred) but not required At least one year of experience in financial services or trust administration Excellent analytical and problem-solving skills, with an emphasis on attention to detail and accuracy Excellent written and verbal communication; ability to simplify complex concepts Strong ability to manage time and prioritize tasks Background in working with high-net-worth individuals and families with complex trusts and estates Experience handling sensitive family dynamics paired with empathetic conflict resolution Advanced organizational skills and high attention to detail Proficiency with trust accounting software, document management software, and Microsoft Office Suite History of working directly with customers in a face-to-face setting Ability to work effectively in a fast-paced, deadline-driven environment Previous management or leadership experience Applicable Benefits: Targeted Salary Range $55,000 - $65,000 on an Annual Basis Health, Dental, Vision and Health Savings Account (HSA) benefits 401(k) Retirement Savings Plan – with employer match Paid Time Off (PTO) – Vacation Time (3 weeks), Sick Time (5 days) and Paid Holidays (10 days) Monthly Parking Assistance, Parental Leave, and Bereavement Leave Annual Bonus Eligibility – Performance-based bonuses tied to individual and firm success Professional development opportunities and support for certification(s) and continuing education A team environment, where service and client care comes first, paired with a fair work-life balance Opportunities for advancement based on performance, ongoing education, and mastery of role and trust administration responsibilities. Volunteer opportunities in the local community Employment will be contingent upon the passing of a background check and the passing of a drug test. For more information, please feel free to reach out.

  • Newburgh Heights, OH

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Commercial Superintendent (Bargersville)

Position: Commercial Superintendent Department: Commercial Operations Reports to: VP of Commercial Construction Job Summary: We’re looking for an experienced Commercial Superintendent who takes ownership of the field. You’ll be the day-to-day leader on active job sites, responsible for schedule, quality, safety, and subcontractor coordination from mobilization through final punchlist. You’ll work directly with the VP of Commercial Construction and report on project status, schedule, and field issues on a regular basis. This role is right for someone who is comfortable managing multiple trade partners on fast-moving commercial projects, communicates clearly with owners and architects, and takes pride in a clean, well-run job site. Essential Job Functions Field Leadership & Schedule Management Own the day-to-day site schedule - sequence work, manage trade activity, and drive toward milestone dates without being told Lead weekly subcontractor coordination meetings and distribute accurate 2-week look-ahead schedules Identify schedule risks early and communicate solutions to the project manager before they become problems Coordinate owner-furnished equipment, long-lead items, and inspections in advance Subcontractor Management Direct and hold accountable all subcontractors on site - scope, quality, safety, and schedule Verify sub crews are properly staffed and that work in place matches contract documents Manage RFI and submittal coordination in the field; flag conflicts before they’re poured or framed Participate in subcontractor selection by providing field-level feedback on trade performance Quality Control Conduct regular quality inspections and enforce workmanship standards across all trades Maintain a pre-pour checklist process; coordinate all required inspections with AHJ and special inspectors Punch list: generate, assign, and close items with a documented process, no open items at final walk Safety Enforce a zero-tolerance safety culture on every site Maintain OSHA compliance across all subcontractors; document and report any near-misses or incidents same day Ensure site signage, barriers, and fall protection are in place before work begins Owner & Architect Relations Represent Duke Commercial professionally in all owner and architect interactions on site Conduct and document owner walk-throughs; respond to field questions with confidence and accuracy Provide accurate field reports and daily logs through company project management systems Minimum Knowledge, Skills, and Abilities Required: 5 years of field superintendent experience on commercial construction projects ($1M) Proven track record on ground-up commercial, industrial, or renovation projects OSHA 30-Hour Construction certification required Strong working knowledge of reading and interpreting construction drawings, specifications, and schedules Proficiency with construction management software Valid driver’s license and reliable transportation required Local to Central Indiana or willing to commute to Bargersville/greater Indianapolis area High school diploma or equivalent required; associate’s or bachelor’s degree in construction management a plus The above is intended to describe the essential and supplemental functions of this job. It is not to be construed as an exhaustive statement of all-supplemental duties, responsibilities or nonessential requirements. What Duke Commercial Offers Competitive base salary commensurate with experience Vehicle allowance Medical, dental, and vision insurance Paid time off and holidays A lean, professional team that values field leadership, you’ll have direct access to ownership and won’t be buried in bureaucracy Diverse project work across office, industrial, healthcare, and retail, no two jobs are the same

  • Bargersville, IN

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Sr. Paralegal, Corporate (New York)

About the Company Together, WE enable individuals to look, feel, and be their true selves. Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders. For additional information about the Wella Company please visit www.wellacompany.com . About the Role We are seeking a highly skilled and experienced Senior Corporate Paralegal to join our Legal Team. This individual will play a key role in supporting the Legal Corporate team on matters related to corporate governance, subsidiary management, board administration, and corporate transactional matters on a global level. The ideal candidate will have a strong background in U.S. corporate law and exposure to international entities and governance, experience reviewing form contracts, excellent organizational skills, and the ability to work independently in a fast-paced environment. This is a high-impact role for a seasoned paralegal who thrives in a dynamic legal environment and is eager to contribute to both strategic corporate initiatives and day-to-day legal operations. Responsibilities Support the Corporate Team in preparation and maintenance of corporate records, including minutes, resolutions, and consents for the board of directors in an international portfolio of subsidiaries. Assist with the planning, coordination, and execution of board meetings for international subsidiary entities, meeting logistics, and distribution of meeting materials. Maintain global subsidiary corporate governance calendars (i.e., annual/quarterly as applicable) and ensure timely filings and compliance with applicable legal and regulatory requirements. Support legal entity/subsidiary management and compliance, including formation, dissolution, and ongoing maintenance of domestic and international entities. Organize corporate documents such as bylaws, charters, and corporate policies. Maintain and update entity management systems (e.g., CSC and SharePoint). Coordinate with local teams (legal, finance, compliance) and external counsel as needed. Support on due diligence projects internally and on diligence portals. Assist with notarizations and coordinate with directors and officers regarding appointments and removals. Handle requests for legal entity corporate documents. Monitor changes in governance laws, regulations and filing requirements, and assist with policy updates and implementation. Qualifications Bachelor’s degree required; paralegal certificate from an ABA-approved program preferred. Minimum 10 years of experience as a paralegal, with significant experience in corporate governance, subsidiary and entity management. Proficiency in corporate governance software/tools (CSC) and Microsoft Office Suite and SharePoint. In-depth experience working on company due diligence projects internally and on external diligence portals. Contract review and contract management experience in a global corporation. Ability to maintain confidentiality and exercise sound judgment. Strong initiative and self-starter; ability to assimilate quickly, ask the right questions. Ability to work in a complex and matrixed structure, partnering with stakeholders across businesses and functions. Preferred Skills Experience working in or with highly regulated industries (e.g., beauty, retail, consumer and financial industries a big plus). Public company experience a big plus. Familiarity with legal technology platforms such as contract lifecycle management (CLM) tools, e-discovery software, and AI-enabled legal research platforms is a plus. Notary Public certification strongly preferred. Pay range and compensation package We offer a competitive compensation package, comprehensive benefits, and opportunities for professional development in a collaborative and inclusive legal team. We disclose the compensation range for positions in compliance with local law. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, skills and in comparison to internal incumbents currently in similar roles. Pay Range: $120,000-145,000 salary per year. The range listed is just one component of Wella Company's total rewards package for employees. Other rewards may include annual bonus plan or variable pay, depending on the role. In addition, Wella Company provides a rich variety of benefits to employees, including health insurance, life and disability insurance, 401(k) retirement plan, paid holidays and paid time off (PTO). All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please email [email protected]. This email account will not respond to inquiries regarding the status of a candidate’s application. Wella participates in the E-Verify Program to confirm eligibility to work in the United States. Information regarding your rights:

  • Grand Central, NY

  • no content

Director of Product (New York)

A leading healthcare technology organization is seeking a Director of Product to help shape and execute the next generation of pharmacy benefit and healthcare products. This individual will combine deep market knowledge with product strategy, customer discovery, technology delivery, and commercialization experience. The Director will own key portions of the product lifecycle, from identifying market opportunities and developing multi-year strategies through product development, go-to-market execution, and ongoing optimization. The role requires someone comfortable moving between executive strategy, customer conversations, product teams, and complex healthcare market dynamics. Responsibilities: Develop market-informed product strategies and multi-year roadmaps across pharmacy and healthcare technology. Lead customer discovery, market research, competitive analysis, and product validation. Translate market opportunities and customer problems into product requirements and investment priorities. Partner with Engineering, UX, Operations, QA, and Product Owners throughout agile product development. Develop business cases, KPIs, success metrics, and commercialization strategies. Represent products in client presentations, demonstrations, executive discussions, and RFP processes. Partner with Sales, Marketing, Finance, and Client Success on positioning, pricing, packaging, and go-to-market execution. Monitor product adoption, client satisfaction, financial performance, and competitive developments. Role Requirements: 8 years of product management or related product leadership experience. Deep understanding of pharmacy benefit management and the broader pharmacy ecosystem. Experience owning complex healthcare, pharmacy, payer, or PBM technology products. Demonstrated product strategy and multi-year roadmap experience. Strong product discovery, customer research, and market-validation capabilities. Experience working directly with healthcare clients and executive stakeholders. Experience partnering with technology organizations in agile development environments. Strong business-case development and financial analysis capabilities. Experience supporting product commercialization and go-to-market initiatives. Strong communication, presentation, and cross-functional leadership skills. Nice to Have: Experience within a growth-oriented or modern PBM environment. Knowledge of eligibility, clinical programs, or GLP-1 programs. Experience with PBM RFPs and product commercialization. Exposure to AI-enabled healthcare products and workflow automation. MBA or related advanced degree.

  • Grand Central, NY

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Senior Staff Accountant @ Sports Media Firm (New York)

Our client is one of the fastest growing Sports Media Firms with a phenomenal environment, role reports to CAO and Controller. Role works with Dept heads, Brands, Marketing, Operators, and Head of the Business. This individual will be a business partner to their product team; Building relationships with Sales and Product Launch Team on their Revenue Strategies. Responsible Include: Preparation of Month-End Close process Prepare cashflow reporting, income analysis, cash forecasting and analysis for company transactions Assisting with building out monthly reporting Analyze company performance to colleagues across the business along with external auditors Partner with Sales Finance and Services team to lead quarterly and monthly financial reviews Actively support financial transformation team and initiatives Work with cross-functional teams including the Sales, Marketing, Operations, Treasury, Tax, and Finance to drive efficiencies Requirements: Bachelors Degree is Needed. Degrees in Economic or Accounting is a plus 4 years of Accounting Experience Revenue Recognition a plus Experienced with high volume Accounting Transaction and Month-End NetSuite a plus

  • Grand Central, NY

  • no content

Looking for Global Recruitment Partners (Miami)

(NOT A JOB) Looking for Global Recruitment Partners YanFu is a quantitative hedge fund with a strong academic atmosphere and research orientation. We are committed to establishing an engineering culture and believe that a free and open culture can make excellent talents give full play to their creativity. To support our ambitious talent acquisition strategy, we are actively looking for recruitment agencies and consultants to become our strategic partners. We Are Seeking: We want to partner with consultants that live and breathe quantitative finance and technology. If your firm embodies the following, we are eager to connect: Proven Quant Expertise: A minimum of 3 years of specialized experience recruiting for top-tier quantitative companies (e.g., hedge funds, prop trading firms, investment banks). Deep understanding of the technical stacks and talent profiles for roles such as Quantitative Researcher, Quantitative Developer, Algo Engineers, and any other related roles. Demonstrable Track Record of Success: A history of successfully placing senior-level candidates (e.g., PhDs, MFEs with 3-5 years of experience) into quantitative companies. Ability to present relevant case studies (anonymized) for recent, challenging placements. Mastery in Senior Talent Engagement: Exceptional skill in engaging, assessing, and compelling passive, high-caliber candidates. Ability to conduct thorough technical screenings and rigorous reference checks to validate project impact and cultural fit. Actionable Industry Intelligence: We expect partners to share timely market intelligence on compensation benchmarks, talent movement, and competitive landscape dynamics. Ability to create and provide talent mapping for specific domains. Professional & Efficient Collaboration: Ability to manage confidential, critical searches with a sense of urgency and a commitment to quality. Transparent, timely communication and a structured process for candidate submission and feedback. How to Apply: Please reach out via LinkedIn or email: [email protected]. For a productive initial discussion, please be prepared to share: A brief agency profile highlighting your focus in quantitative finance. An overview of 1-2 representative successful placements.

  • Fountainebleau; FL

  • no content

Junior Loan Officer (Tempe)

About West Capital Lending We are a leading financial institution dedicated to providing exceptional service and innovative solutions to our clients. Our mission is to empower individuals and businesses to achieve their financial goals through personalized support and expert guidance. We foster a culture of integrity, collaboration, and continuous improvement. About the Role The Customer Lending Representative (CLR) is an entry-level opportunity designed for motivated individuals looking to build a long-term career in the mortgage industry. Through hands-on training, one-on-one mentorship from experienced Mortgage Loan Officers, and a clearly defined career path, you'll develop the skills and knowledge needed to grow into a licensed Mortgage Loan Officer. We're looking for someone who is eager to learn, enjoys helping people, has strong customer service skills, and is willing to work hard to build a successful career. No mortgage experience is required—we invest in training the right people. As a CLR, you'll play a crucial role in assisting clients throughout the beginning stages of the loan process while gaining valuable industry experience in a fast-paced, team-oriented environment. Responsibilities Handle a high volume of inbound and outbound calls to connect with prospective borrowers Follow a structured call script to understand borrower goals and determine eligibility Ask qualifying questions to identify high-intent prospects for mortgage purchase or refinance needs Build rapport with potential borrowers to establish trust and professionalism Schedule appointments and transfer qualified prospects to licensed Loan Officers in real time Maintain accurate, detailed, and timely notes within CRM systems Required Skills Strong communication and interpersonal skills Excellent customer service mindset with a passion for helping others Detail-oriented with strong organizational abilities Self-motivated, coachable, and eager to learn Strong work ethic and desire to build a long-term career in sales and mortgage lending Preferred Skills Previous customer service, hospitality, retail, call center, banking, or sales experience Experience working in a fast-paced, goal-oriented environment Familiarity with loan processing software is a plus but not required Equal Opportunity Statement We are an equal opportunity employer and are committed to creating a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.

  • Guadalupe, AZ

  • no content

Customer Service Representative (Chicago)

Charter Steel is a premier steel service center distributing premium ferrous metals. Value added processing capabilities include slitting, cut-to-length, blanking, shearing, and mechanical tubing. We use our expertise to align the global supply chain to provide the insight and the solutions that lower your metal supply cost. Industries, Charter Steel serves a diverse customer base. Our metal can be found in the automotive, construction, agriculture, livestock, energy, lawn and garden, appliance, truck trailer, waste handling, HVAC, and mining industries. We are currently looking for Full-Time Customer Service Representative to join our Team within the Sales department. The Customer Service Representative position, Located in the Chicago area. This position is Full-Time The employee works Hybrid (Employees works on-site and off-site) at our office located in our Chicago headquarters. Position Summary: First point of contact for our customers, and Sales related activities. Close working relationship with both outside sales representatives, and production managers is critical. Manage applied inventory, finished goods, on-time performance for orders, investigate customer complaints, and provide direction for solutions. The Customer Service Representative is also responsible for coordinating the movement, and shipment of material to customers. Workplace type: Full-Time position located in the Chicago headquarters location Job Location : Chicago, IL HQ Base Salary : To be determined, based on experience level. Essential Duties and Responsibilities Review daily the open order report, and work with production scheduling to ensure orders are ready on time. Review AR report weekly to ensure material is correctly being reserved for specific customers. Communicate order status to customers on a regular/ongoing basis. Expedite open orders that are delinquent or have potential to become delinquent with production scheduling, purchasing, and management (when necessary). Proactively advise appropriate parties (production, sales, management, purchasing) of issues /barriers to meeting customers' needs, and on-time performance. Call all active customer contacts weekly to maintain contact and check on service satisfaction and opportunities. Reconcile open orders weekly (working with Sales Representatives). Close our completed orders timely. Process all order change requests from customers. Submit alternatives/ deviations to customers for approval when necessary. Review finished goods report and work with customers to ship all current and past due orders. Involve Sales Representatives and/or Manager when necessary. Type up all directs, and include copy of Sales Order, customer Purchase Order, and source documents. Obtain freight rates, credit approval, and order trucks for all shipments. This includes material that is processed on the outside. Document pertinent communications with customers on Sales Orders. If changes or deviations are made to an order, obtain approval in writing from the customer. Solicit business from existing customers as part of routine customer contact. Maintain customer files, which may include customer specifications, requirements, and communications. Responsible for movement of all CCR material and maintain record of all CCR's. Provide back-up for compiling daily billing packages. Experience/Education Requirement: Associate degree. 1-2 years of customer service experience preferred. Knowledge, Skills, and Experience: Proficient in Microsoft Office applications Knowledge of principles and processes for providing customer service. Excellent interpersonal, teamwork, problem-solving, and communication skills. Strong customer orientation. Charter Steel offers a competitive total rewards package including health and wellness programs, retirement programs, paid time off, and a casual work environment. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class

  • Schiller Park, IL

  • no content