Detention Facility ERO Case Worker
About Paragon Professional Services Paragon offers a wide range of environmental investigation, consulting, compliance, and remediation services as well as IT solutions, Facility O&M, Materiel Support, Supply and Security to both private- and public-sector clients throughout Alaska and the Continental U.S. Paragon’s experienced professional staff is dedicated to producing high-quality documentation and providing safe field execution to support its clients’ projects in line with local, state and federal guidelines and regulations. About this position: Detention Facility ERO Case Worker – El Paso, TX The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities The contractor shall provide case processing and administrative support to augment ICE’s mission, alleviating the administrative burdens of law enforcement officers. The contractor shall provide specialized subject matter expertise, qualified personnel, and administrative resources necessary to enable ICE personnel to focus on law enforcement duties while administrative tasks are handled by trained contractor personnel. Accordingly, the contractor shall: a. Provide trained personnel to supplement case processing and all peripheral activities, immigration records management, and document preparation b. Ensure accurate and timely data entry into ICE systems c. Track compliance with release conditions and report violations d. Coordinate with ICE officers to facilitate interviews, hearings, removals, and case updates e. Maintain alien records in accordance with DHS policies and federal data security requirements f. Provide other logistical and administrative support that alleviates administrative burdens from law enforcement officers. g. Participate in ERO provided training applicable to case processing and administrative support. h. Perform as a liaison with detainees and aliens regarding immigration related communications with ICE officers. Task 1: Project Management and Programmatic Support To complete the tasks, the contractor shall interface with ICE Headquarters staff, local Field Office staff including Field Office Directors (FODs), program staff, facility staff, other Department of Homeland Security (DHS) and Department of Justice officials, and third-party service providers. Personnel shall be available 7 days a week from 7am to 7pm in accordance with local field office requirements. Surge support after hours, including expanded breadth and depth of tasks, may be required. The contractor must maintain a staffing pool who can consistently leverage immigration enforcement experience and/or training to provide staff augmentation, technical assistance, and operational force multiplication. Contractor personnel must have experience and/or training reviewing ICE documentation including A-files and ICE databases, conducting interviews to determine appropriate monitoring or detention conditions, and coordinating removal, transfer, or release from ICE custody. The contractor must provide personnel who have the required skills prior to assigning them to work under this contract. The contractor must establish and implement quality assurance procedures to validate work products assuring consistency of quality. Task 2: Case Processing & Docket Management Contractor shall manage assigned administrative functions to ensure Alien Files (A-files) and ENFORCE Alien Removal Module (EARM/EADM) reflect a case status that is updated, accurate, and complete in preparation for Department of Justice (DOJ) Executive Office for Immigration Review (EOIR) appearances, United States Citizenship and Immigration Services (USCIS) adjudications, enforcement actions, or removal. a. Assist ICE Office of Principal Legal Advisor (OPLA) in obtaining criminal history checks and other supporting documentation as needed prior to court b. Prepare, review, and manage case files, ensuring accuracy and completeness in all documentation c. Maintain up-to-date case status records, court scheduling details, and case tracking logs d. Assist with docket coordination for EOIR hearing schedules and ensure all appropriate documentation has been filed with EOIR e. Assist with docket coordination for USCIS adjudications and ensure all appropriate documentation has been submitted to USCIS f. Review appropriate paperwork for filing an Application for Stay of Deportation/ Removal, Order of Supervision (OSUP) or Own Recognizance (OR) reporting, Bond applications, or other documentation for completeness and accuracy g. Ensure all administrative applications are reviewed, A-files are updated, and docket officers timely notified for appropriate law enforcement action. Task 3: Data Entry & Records Management a. Accurately enter data into ICE systems, ensuring compliance with agency protocols and data integrity requirements b. Coordinate with ICE to address data quality and integrity issues c. Maintain and update electronic and paper-based case files, ensuring compliance with federal privacy laws d. Retrieve, compile, and organize county, state, and federal court records, conviction documents, and supporting case materials from multiple databases, including National Crime Information Center (NCIC), Public Access to Court Electronic Records (PACER), and other government sources. e. Generate case status reports and monitoring dashboards. Task 4: Detainee Communication The contractor shall schedule interviews between detainees and ICE officers, consulates, and legal representatives for detained aliens to communicate with ICE for general questions, case updates, or resolve issues regarding their removal cases. Communication with all aliens will be in the alien’s primary language. In addition, the contractor will: a. Receive and coordinate with ICE to respond to detainee communication. ICE retains responsibility for approving responses. b. Maintain and log all communication sheets in an electronic format that captures pertinent information. At minimum, the log must include the alien's name, alien record number (A), date, time, content of communication, copy of communication, resolution and date of response. The log must be made available to ICE upon request. c. Elevate any urgent or serious complaints or issues immediately to ICE. Task 5: Removal Management Assistance 5.1 Pre-Removal In preparation for alien removal, transfer, or release from ICE custody, the contractor shall: a. Manage administrative aspects of detained case management for immigration hearings, file updates and data entry b. Organize and prepare removal documents and coordinate with the ICE Field Office, ICE Air Operations, and the Juvenile and Family Management Division (JFMD) for scheduling removal and staging flights c. Ensure aliens scheduled for removal have the necessary documentation in A-files, i.e. Immigration Judge (IJ) order, I-205 prepared with photograph, and all removal package documentation is assembled per specific field office instructions d. Ensure I-216, property receipts, I-203s and other release, removal, or transfer documentation is prepared and accurate e. Ensure travel information, ICE Air scheduling and manifest(s) are completed, detention center release forms are prepared, and property inventories/receipts are ready on the scheduled time and day of departure f. Ensure detainees have necessary legal paperwork, seven-day supply of medications, property, and valuables before transfer or removal, including obtaining and verifying travel documents 5.2 Post Removal a. Collect, review for completeness and accuracy, and file signed Form I-205 Warrant of Removal/Deportation departure verifications in A-file b. Ensure case is closed in EARM and file is transferred to the National Record Center for storage Required (Minimum Necessary) Qualifications • Education Requirements: High School Diploma • Level of Experience Requirements: 1 year of ICE administrative or detention work Knowledge, Skills, Abilities, and Other Characteristics • Knowledge, Skills and Abilities • Physically capable of responding to emergencies, such as running with a fire extinguisher. • Capable of understanding and applying written and verbal orders, rules, and regulations. • English literacy and ability to write reports in English • Meet and maintain physical/health requirements for duties. • Ability to use Computer Programs, such as Microsoft Excel and Word. Preferred • N/A Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Applicants must be able to pass a physical exam equivalent to the ICE deportation officer physical exam. Applicants must be able to perform through pat-down searches and be able to physically search physical structures for contraband. Applicants must be able to respond to emergency situations, such as fires and run for prolonged distances with a fire extinguisher. Applicants must also be able to respond to physical disturbances that are violent in nature. Applicant must be able to assist in quelling physical altercations, as well as defending themselves from physical assault. Work Environment Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. • Job is performed in a multitude of settings. There are various positions that could tentatively be performed on any given 8 – 12 hour day. These include the following: • Exposure to extreme climate temperatures and conditions • Exposure to sun and climate conditions, to include standing up and/or walking for more than 8 hours. • Sitting at desk and periodically walking to conduct security checks • Utilizing computers in offices or buildings • Confined to office space for more than 8 hours Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
