Customer Service (GSA Accounts) (Huntsville)

Customer Service Representative (GSA Accounts) Madison, AL $25-$30/hour Full-Time | Monday-Friday | 7:00 AM-4:00 PM DirectPath Recruiting Services is partnering with an established electronics manufacturer to identify a Customer Service Representative with experience supporting GSA accounts and government customers. This role serves as a critical point of contact for customers, managing government account support, contract-related communications, order inquiries, and customer service activities. The ideal candidate combines strong administrative and customer-facing skills with knowledge of GSA processes and federal contracting requirements. Key Responsibilities Manage and support company GSA accounts and government customer relationships Respond professionally to customer inquiries via phone, email, and online communication channels Assist customers with product information, order status, account questions, and service requests Maintain accurate customer records, account documentation, and filing systems Process data entry and update information within internal systems and spreadsheets Prepare reports, correspondence, and documentation utilizing Microsoft Office applications Coordinate with internal departments to ensure timely issue resolution and customer satisfaction Support continuous improvement of customer service processes and account management procedures Required Qualifications Experience managing or supporting GSA contracts, schedules, or government customer accounts Customer service, account management, sales support, or administrative experience Experience working in the electronics, manufacturing, technical services, or related industry Strong proficiency with Microsoft Office Suite, particularly Excel and Word Excellent written and verbal communication skills Strong organizational skills with the ability to manage multiple priorities Experience with data entry, record maintenance, and office administration Ability to work effectively in a fast-paced environment Preferred Qualifications Experience with Sage ERP, MAS 200, or similar ERP/accounting systems Experience supporting federal government or defense customers Multi-line phone system experience Knowledge of government purchasing processes and contract compliance requirements Additional Requirements U.S. Citizenship required Ability to successfully pass a background check and drug screen Ability to work onsite Monday-Friday, 7:00 AM-4:00 PM

Cyber Security Specialist (Fort George G. Meade)

Cyber Security Specialist Location: Ft. Meade, MD Work Type: Full Time Clearance: Secret Position Summary: GridIron IT is seeking a Senior Cyber Specialist to serve as an Information System Security Officer (ISSO) responsible for the day-to-day security posture, authorization, and continuous monitoring of enterprise information systems. The role owns the security control implementation and accreditation artifacts for assigned systems and serves as the principal point of contact for cybersecurity matters affecting them. This position is responsible for ensuring assigned systems are built, documented, assessed, and operated in accordance with applicable federal and DoD cybersecurity requirements. Duties include security control implementation and validation, risk assessment, vulnerability and compliance oversight, incident support, and the development and maintenance of the artifacts required to obtain and sustain an authorization to operate. The successful candidate is a cybersecurity practitioner who works comfortably between the engineering teams who build the system and the authorizing officials who must accept its risk, translating technical reality into defensible control documentation and translating control requirements into changes engineers can actually implement. Primary Responsibilities Authorization and Risk Management Framework Serve as ISSO for assigned systems, maintaining the system security posture and acting as the principal cybersecurity point of contact for those systems. Execute Risk Management Framework (RMF) activities across categorization, control selection, implementation, assessment, authorization, and continuous monitoring. Develop, maintain, and defend authorization packages, including the System Security Plan, security control implementation statements, risk assessment reports, contingency and incident response plans, and supporting artifacts. Maintain system records and artifacts in eMASS or the designated authorization repository, keeping control status, assessment results, and documentation current and accurate. Develop and track Plans of Action and Milestones (POA&Ms), including risk justification, mitigation approach, compensating controls, and milestone closure evidence. Support security assessments, audits, inspections, and command cyber readiness activities, including evidence collection and assessor coordination. Evaluate proposed system and architecture changes for security impact, and provide written recommendations on acceptance, mitigation, or denial. Vulnerability, Compliance, and Continuous Monitoring Oversee vulnerability management for assigned systems, including scan review, validation, prioritization, remediation tracking, and reporting against required timelines. Oversee DISA STIG and security configuration compliance, including baseline review, deviation justification, and verification of applied hardening. Review and act on cybersecurity directives, bulletins, advisories, and tasking orders applicable to assigned systems, and track compliance to closure. Perform continuous monitoring activities, including control status review, log and audit record oversight, account and privilege review, and security posture reporting. Support incident response and reporting, including initial analysis, documentation, coordination with the security operations team, and after-action tracking of corrective measures. Engineering Partnership and Advisory Partner with network, systems, cloud, application, and operations engineering teams to ensure security requirements are designed in rather than retrofitted. Provide practical security guidance on architecture and implementation decisions, including boundary definition, access control, encryption, auditing, and least privilege. Advise program leadership and government stakeholders on cybersecurity risk, control posture, remediation options, and the security implications of schedule and design decisions. Mentor junior cybersecurity staff and provide technical direction on assessment, documentation, and remediation work. Improve cybersecurity processes, templates, evidence standards, and reporting to reduce rework and shorten authorization timelines. Documentation System Security Plans and control implementation statements System boundary descriptions, data flow diagrams, and hardware/software inventories Risk assessment reports and security impact analyses Plans of Action and Milestones with supporting evidence Contingency, continuity, and incident response plans Configuration and hardening baselines and deviation justifications Continuous monitoring and security posture reports Standard operating procedures for recurring security activities Required Qualifications Bachelor’s degree or equivalent experience and 12 years of prior relevant experience, or Master’s degree with 10 years of experience. Specific experience, education, and training may be considered in lieu of a degree. Current IAT Level II or higher certification, such as Security or CISSP. Active DoD Secret clearance. Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Compensation and Benefits Salary Range: $110,000-$155,000 (Compensation is determined by various factors, including but not limited to location, work experience, skills, education, certifications, seniority, and business needs. This range may be modified in the future.) Benefits: Gridiron offers a comprehensive benefits package including medical, dental, vision insurance, HSA, FSA, 401(k), disability & ADD insurance, life and pet insurance to eligible employees. Full-time and part-time employees working at least 30 hours per week on a regular basis are eligible to participate in Gridiron’s benefits programs. Gridiron IT Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Gridiron IT is a Women Owned Small Business (WOSB) headquartered in the Washington, D.C. area that supports our clients' missions throughout the United States. Gridiron IT specializes in providing comprehensive IT services tailored to meet the needs of federal agencies. Our capabilities include IT Infrastructure & Cloud Services, Cyber Security, Software Integration & Development, Data Solution & AI, and Enterprise Applications. These capabilities are backed by Gridiron IT's experienced workforce and our commitment to ensuring we meet and exceed our clients' expectations.

Estimator (Crystal Lake)

Construction Estimator Serve Others • Do the Right Thing • Find a Way Gallant is a professional services organization focused on commercial construction project management and facility repair and maintenance. That is what we do — but it is not why we exist. We exist to help people achieve their vision. Others’ success is our success. At Gallant, our values — Serve Others, Do the Right Thing, and Find a Way — guide how we work, how we build relationships, and how we deliver projects. If that resonates with you, you may be a great fit. The Role Gallant is seeking a Construction Estimator to join our growing Preconstruction Services team in Crystal Lake, IL. This role is critical to project success and client trust, working closely with Business Development, Operations, subcontractors, and clients. At Gallant, estimating is more than pricing — it’s about strategy, clarity, and helping clients make informed decisions. What You’ll Do Prepare conceptual budgets, detailed estimates, and GMPs across all design phases Lead estimating efforts for projects ranging from $1M–$10M, including ground-up construction, renovations, tenant improvements, and site work Develop a clear estimating strategy for each project, identifying scope, risks, assumptions, and opportunities Solicit, level, and evaluate subcontractor pricing and support buyout Clearly communicate costs and options to clients and internal teams Provide thorough documentation and support a strong handoff to Operations Proactively identify challenges and help the team find a way forward Support and mentor team members as the Preconstruction group grows What We’re Looking For 5 years of commercial construction estimating experience Prior field experience is strongly preferred Experience across multiple sectors, including retail, restaurant, financial, grocery, entertainment, and industrial Strong understanding of construction means and methods Proven subcontractor relationships and market knowledge Proficiency with estimating software and technology tools Strong communication skills, high personal standards, and a collaborative mindset Leadership mentality with a sense of ownership and accountability Why Gallant At Gallant, we build trust — with our clients and with each other. We offer competitive compensation, comprehensive benefits, and a culture that values growth, accountability, and meaningful work. If you’re looking for a place where your experience matters and your work helps others succeed, we’d love to connect.

SOX Compliance Lead (Pittsburgh)

Risk and Controls Lead Location: Pittsburgh, PA (Hybrid - 4 days onsite) Duration: 4-Month Contract with potential for conversion We are seeking an experienced SOX & Internal Controls Lead to support key initiatives within a SOX and ICFR program. This individual will lead assigned reviews from planning through completion, partnering with Finance, Technology, and business stakeholders to assess risks, evaluate controls, support audit activities, and drive timely execution of testing and documentation efforts. Responsibilities Lead end-to-end execution of assigned SOX and ICFR reviews, including planning, walkthroughs, controls testing, issue tracking, and reporting. Perform risk assessments to identify key financial reporting risks, significant processes, and control requirements. Evaluate the design and operating effectiveness of manual controls through testing, evidence review, and documentation. Update and maintain process narratives, risk and control matrices (RCMs), flowcharts, and control inventories. Coordinate with control owners and business stakeholders to schedule walkthroughs, obtain supporting evidence, and resolve testing questions. Identify control deficiencies and support remediation efforts, including validation of corrective actions. Serve as a liaison for internal and external audit requests, providing documentation and support throughout the audit process. Prepare status updates related to testing progress, issues, risks, and remediation activities. Provide guidance to junior team members on testing methodology, documentation standards, and stakeholder engagement. Required Qualifications 5 years of experience in SOX compliance, internal audit, external audit, finance controls, controllership, or risk and controls functions. Strong understanding of SOX, ICFR, internal controls, and financial reporting processes. Experience conducting walkthroughs, controls testing, process documentation, and issue evaluation. Ability to independently execute testing activities and produce high-quality workpapers. Strong analytical, organizational, and communication skills. Bachelor's degree in Accounting, Finance, Business, or a related field. Proficiency with Microsoft Excel and the Microsoft Office suite. Preferred Qualifications Experience within banking or financial services environments. Knowledge of automated controls, system-generated reports, interfaces, spreadsheets/end-user computing, and related IT control dependencies. Familiarity with the COSO framework. Professional certifications such as CPA, CIA, CISA, ACA, ACCA, CA, or equivalent. Exposure to process improvement, controls optimization, or automation initiatives. This opportunity is ideal for professionals with a strong audit or controls background who enjoy partnering across the business to strengthen governance, risk management, and compliance processes.

Creative Event Designer, DMC (Las Vegas)

This is a corporate event designer role, not a graphic design role, or TV. We are specifically looking for people with Destination Management or full-service event design experience, such as theme development, multi-day event design, tours & activities, decor, entertainment, production, etc About the client My client is a strategic partner for meeting and event planners worldwide. They help planners deliver meaningful, memorable, and motivating group experiences across the globe. Known as trusted local experts, their destination management companies blend creativity, strategy, and flawless execution—bringing event design, production, and experiential storytelling together in powerful ways. They don’t just offer a job, they offer a career supported by meaningful benefits, flexibility, and long-term growth. Their people-first culture empowers creativity, collaboration, and balance, because we believe exceptional events start with exceptional teams. Why You’ll Love Working There Competitive salary and comprehensive benefits package Opportunity to design a wide range of high-impact events across the country Generous paid time off, including holidays, volunteer time, and sabbatical Retirement plan with company contribution A team that values fresh ideas, innovation, and individuality Career growth within a global organization Hybrid/ remote work setting Job Summary This global destination management company l is seeking a Creative Strategy & Event Design Manager to join their growing team. In this role, you will partner closely with Sales, Operations, vendors, and clients to develop innovative event concepts that elevate the attendee experience. You will lead the creative process from concept through presentation, ensuring designs are both visually compelling and strategically aligned with client goals. They’re Looking for Someone Who Is: A passionate and imaginative designer A charismatic storyteller who brings ideas to life An engaged listener and confident communicator A strategic thinker with strong creative instincts Highly organized and comfortable managing multiple projects If You Love to: Create mood boards and visual storytelling decks Discover new restaurants, venues, and experiential trends Explore local culture and source unique experiences Build trusted supplier and vendor relationships Participate in energetic brainstorming sessions Experiment with interactive technologies and creative tools Push creative boundaries while staying detail-focused Thrive in a fast-paced, client-facing environment Essential Job Functions Collaborate with the Sales team across our 12 owned office locations to understand client objectives, budgets, and brand vision Lead the proposal processing in developing creative and strategic event concepts that align with client goals and target audiences Manage the design process from ideation through final presentation, including mood boards, copywriting, renderings, presentations, and budgeting Present creative concepts confidently during pitches and client meetings Source, negotiate, and maintain relationships with suppliers Apply pricing strategies that balance creativity with budget Manage multiple clients and projects simultaneously while meeting deadlines Partner with Operations teams to ensure supplier service levels meet or exceed expectations Lead creative projects, organize outreach, and oversee concept execution planning Maintain and update supplier, venue, and resource libraries Stay informed on industry trends, competitive offerings, and pricing models Ensure the delivery of polished, error-free creative concepts Minimum Qualifications 3-5 years of experience in destination management, agency, corporate event design, wedding planning, catering, production, or a related field Strong creative portfolio demonstrating design style and conceptual thinking Excellent written and verbal communication skills Experience developing proposals from concept through delivery, including creative design and budget considerations Strong attention to detail with the ability to manage multiple priorities Proficiency in Microsoft Office; experience with Canva and Social Tables a plus Understanding of event design principles such as color theory, space planning, and visual communication Ability to enhance programs creatively with services such as transportation, staffing, tours, and dine-arounds Proven ability to work under pressure with sound judgment and professionalism What Will Set You Apart Experience with a destination management company or agency Proficiency in Canva Strong, trusted supplier and vendor relationships Ability to collaborate across diverse teams and work styles A balance of creative vision and operational awareness To Apply: After you submit your resume, the recruiter will reach out to you for your portfolio, creative deck, or website if not already submitted.

Director, Creator Partnerships & Business Development (New York City Metropolitan Area)

ROLE: Director, Creator Partnerships & Business Development (not Marketing) Company Type: Creator Economy | Digital Media & Content Monetization Location: Remote, US | NYC & LA strongly preferred, other locations considered Compensation: $130K–$150K base bonus, commensurate with experience The Opportunity We're partnering with a growing digital media business operating at the intersection of the creator economy, content distribution, and monetization. The company works with established digital creators and content owners to unlock new audiences and revenue streams, helping them maximize the value of their content across an evolving landscape of social, digital, and streaming platforms. With an established client base, strong industry relationships, and an expanding portfolio of commercial opportunities, the business is looking to bring on a Director, Strategic Partnerships to help accelerate its next phase of growth. This is an opportunity for a commercially minded, entrepreneurial relationship builder who wants to move beyond managing individual partnerships and have a meaningful impact on business strategy, revenue growth, and team development. What You'll Do Drive commercial growth: Develop new business opportunities by cultivating relationships with talent agencies, creator management companies, content owners, and other industry partners. Expand strategic partnerships: Build relationships across the digital media ecosystem, identifying potential distribution partners and new opportunities to generate revenue. Shape new business initiatives: Evaluate emerging platforms, monetization models, and market opportunities, helping bring new commercial offerings from concept to launch. Support sales performance: Work alongside a team responsible for acquiring and growing creator partnerships, strengthening prospecting strategies, deal execution, and overall commercial effectiveness. Guide key client relationships: Provide strategic support on important partnership negotiations, renewals, account expansion opportunities, and complex relationship challenges. Improve commercial processes: Identify opportunities to streamline workflows, strengthen collaboration across teams, and allow commercial employees to focus on higher-value activities. Represent the business externally: Develop a meaningful presence within the creator economy through industry events, networking, agency relationships, and strategic conversations. What We're Looking For 5–7 years of experience in business development, strategic partnerships, sales, or account management within digital media, entertainment, content distribution, or the creator economy. Strong understanding of the creator ecosystem, including how creators, talent representatives, content owners, and digital platforms work together. Demonstrated ability to originate business opportunities, develop relationships, and negotiate commercial partnerships rather than simply manage existing accounts. Existing relationships with talent agencies, creator management companies, digital platforms, or other relevant industry stakeholders are highly desirable. Experience identifying new revenue opportunities, developing go-to-market strategies, or launching commercial partnerships. Some experience leading, coaching, or mentoring others, with the potential to take on broader team leadership responsibilities. Strong commercial judgment, strategic thinking, and the ability to operate independently. An outgoing, proactive relationship builder who enjoys networking, opening doors, and representing a business externally. Comfortable working in a lean, entrepreneurial environment where priorities evolve and individuals are expected to be both strategic and hands-on. Why This Opportunity? Serve as a visible ambassador: representing the business at industry events, speaking on panels, and building relationships with key players across the creator, talent, and digital media ecosystems. Broader commercial influence: Work closely with senior leadership and play a meaningful role in shaping growth strategy and business development. High-impact partnerships: Build relationships across the creator, talent agency, digital media, and distribution ecosystems. Opportunity to build: Help develop new revenue streams, commercial offerings, and strategic partnerships as the business expands. Leadership growth: Contribute to the development of an existing commercial team while taking on increasing responsibility. Entrepreneurial environment: Join a growing organization where initiative, creativity, and strong relationships can directly influence business outcomes.

Scientist II - LNP Formulation (San Diego)

Job Title: Scientist II - LNP Formulation Location: San Diego, CA | Onsite Responsibilities Execute and optimize the formulation and characterization of lipid nanoparticles (LNPs) or targeted lipid nanoparticle (tLNPs) encapsulating nucleic acids for in vitro and in vivo studies under the minor guidance of senior formulation scientists. Implement Design of Experiment (DoE) based screening campaigns to evaluate and establish optimal LNP compositions and processing parameters. Collaborate cross-functionally with internal teams to support and fulfill formulation requests. Support early-stage formulation development and downstream processing activities when needed, including cryoprotection, scale-up, and stability studies. Maintain detailed records documenting formulation activities and results. Analyze, interpret, and present experimental data to the formulation team. Contribute to routine lab management activities, including inventory tracking, supply ordering, buffer preparation, and autoclaving. Qualifications Education: Bachelor’s degree in Chemistry, Biochemistry, Chemical Engineering, or a related discipline with 5 years of biopharma industry experience, OR a Master’s degree with 2 years of industry experience. Required Skills LNP Expertise: Minimum of 2 years of hands-on laboratory experience specializing in LNP formulation and encapsulation of nucleic acids (mRNA, siRNA, or DNA). Analytical Skills: Proficiency with standard LNP characterization methods, including Dynamic Light Scattering (DLS), Zeta potential, and Ribogreen assays. Software & Data: High proficiency in MS Excel is required; hands-on experience with statistical and data analysis software (e.g., JMP, Prism) is preferred. Core Competencies: Strong attention to detail, a track record of producing reproducible data, excellent organizational skills, and the ability to communicate effectively within a fast-paced team environment. Preferred Skills Preferred Skills: Prior experience with targeted LNP preparation (mAb, Fab, ScFv, VHH coated LNP) and immune cell delivery is highly desirable.

Business Development Manager (Southern)

Sell With a Portfolio Behind You. Lead growth across Southern Illinois and Southeast Missouri for one of the region’s largest sports builders. We design, build, and self-perform large athletic complexes and parks facilities, so you can offer clients something few competitors can: one team accountable from start to finish, with an award-winning portfolio to prove it. This is a remote, outside sales role with a high-performing territory and a substantial, uncapped commission plan — the base is only the starting point, and top performers earn well beyond it. It is a great fit for a seasoned business development professional who thrives on complex, multi-stakeholder deals and wants to be rewarded for results. Nationally Recognized. Midwest Built. Byrne & Jones Construction is one of the largest construction companies in the Midwest. For more than 50 years, our asphalt, concrete, microsurfacing, soil stabilization, engineering and design, parks, and sports divisions have built the roads, parking lots, parks, and athletic facilities communities utilize every day — and we self-perform the work other builders subcontract. Our Sports & Parks division has built a portfolio of nationally recognized, award-winning athletic facilities. Proven volume, in-house expertise, and control of the work on the ground let us move fast and make the decisions that protect quality and margin early. What You Will Own Territory growth. Grow an established territory, prospect consistently, and expand the pipeline. Early positioning. Engage on bond issues, capital plans, and park master plans before the RFP is written. Full sales cycle. Qualify, pursue, propose, negotiate, and close, making go/no-go decisions early. Present to athletic directors, parks directors, superintendents, architects, and boards. Design-build value. Show clients the advantage of one team accountable from concept to completion. Pursuits and proposals. Lead pursuit teams with Estimating, Design, and Operations through RFQs, RFPs, and public bids. Sales goals. Meet and exceed annual targets, with an accurate CRM pipeline and forecast. Client relationships. Stay connected through delivery and turn completed projects into referrals and repeat work. What You Bring 5 years closing complex B2B deals. Track record. Consistent quota attainment and a history of closing multi-million-dollar deals. Credibility with end users, executives, elected boards, and design professionals. Self-motivated and comfortable generating your own opportunities. Industry knowledge. Ideally, design-build, sports surfacing, turf, or parks sales; a coaching, athletic director, or parks background; relationships in the region. Strong time management and CRM habits while working remotely. 50–60% in territory, including overnights. Valid driver’s license. What We Offer Base salary. $55,000 to $ 80,000, based on experience. Substantial commission plan. Uncapped, performance-based commission built to reward experienced closers. Your earnings grow with every project you win. Vehicle and equipment. Monthly vehicle allowance, fuel and maintenance card, and a company phone. Sales support. Marketing and estimating support so you can focus on client relationships. Medical, dental, and vision; 401(k) with match; paid time off and holidays. Privately owned and growing across the Midwest for more than 50 years. Core values, lived. Be an expert. Do the right thing. Preserve reputation. Do whatever it takes. Have mutual trust and respect. Byrne & Jones Construction is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state, or local law.

Guest Services Manager (Mount Washington)

Position Summary The Account Manager oversees the daily operations of an assigned location, ensuring exceptional service for clients and guests. This role involves managing staff, maintaining strong client relationships, overseeing financial aspects such as revenue and payroll, and performing valet duties when needed. Primary Objective To lead and manage valet operations by delivering outstanding guest service, optimizing efficiency, and driving financial performance. The Account Manager focuses on staff development, operational excellence, and customer satisfaction, ensuring a safe, professional, and organized valet experience while continuously improving service quality and business growth. Duties and Responsibilities Client Relationship Management Serve as the primary contact for each property, ensuring contractual obligations are met while fostering open communication, addressing concerns, and building trust with stakeholders to strengthen partnerships and identify opportunities for service improvements and business growth. Daily Operational Oversight Manage scheduling, staffing, and quality assurance to ensure smooth daily operations at each location. Conduct regular site visits to identify and resolve issues, maintain equipment, improve processes, and uphold consistent customer service standards. Financial and Administrative Tasks Monitor site-level revenue, payroll, and expenses to identify trends and irregularities, working with the Regional Director on cost control and accurate record-keeping to keep operations financially on track and within budget. Team Supervision and Training Recruit, train, and coach hourly associates, set clear performance expectations, and foster a positive work environment by modeling professionalism and enforcing company policies to support employee satisfaction and excellent customer service. Communication and Reporting Provide regular updates to management through reports on progress, challenges, and account needs, while using personal devices as needed to coordinate promptly during emergencies or urgent situations. Supervisory Responsibilities Actively involve staff in planning, decision-making, and process improvement while taking full responsibility for team performance. Maintain an open and accessible leadership style, providing regular feedback, supporting skill development, and encouraging professional growth. Seek and apply feedback from both internal and external customers, promote a culture of quality, and continuously work to enhance processes, services, and supervisory skills to drive team success. Additional Responsibilities Other tasks may be assigned as needed to support the company’s overall operational and financial objectives, with the expectation that the management remains flexible and responsive to evolving business needs. Attend required staff meetings and complete assigned training modules in a timely manner. Including but not limited to the ability to work flexible hours when needed, particularly during financial close periods and occasional travel for financial reviews, audits, or corporate meetings. May be required. Knowledge, Skills, and Abilities Competency/Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education/Experience A high school diploma or GED is required, with at least three years of supervisory experience in parking, hospitality, or a similar customer service field. Additional training or certifications in leadership or business management is beneficial. Certificates and Licenses A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position. Hospitality, Customer Service, and Communication Provide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team members. Advanced Client Management Skills Build strong relationships by understanding client needs, resolving issues promptly, and anticipating requirements. Coordinate across locations and adjust strategies to ensure client satisfaction and support long-term partnerships. Strong Analytical and Problem-Solving Abilities Analyze revenue and payroll, identify discrepancies, resolve operational inefficiencies, and develop solutions to improve performance and accuracy. Effective Training and Leadership Skills Provide hands-on coaching, build strong teams, and ensure consistent operations through knowledge of training methods, operational software, and leadership principles, fostering accountability, clear communication, and employee engagement across multiple sites. Payroll Management Manage payroll with a focus on scheduling and overtime control, guiding managers to create efficient schedules that optimize labor costs and improve operational efficiency. Excellent Communication and Reporting Skills Provide regular updates to operations and HR while maintaining clear communication with internal departments and external vendors, ensuring complex information is shared clearly and effectively. Work Environment The work environment for this role includes both indoor and outdoor settings, requiring collaboration with teams, vendors, and clients on-site and in corporate environments. Associates may frequently use computers, communicate via phone, and perform duties in or around parking facilities. Regular exposure to outdoor weather conditions—including extreme heat, cold, humidity, and wet environments—is expected. The location can be noisy, with moving vehicles operated by the public. Physical Demands Valet responsibilities require extended periods of running, standing and walking, along with the ability to lift and carry moderate weights, such as luggage. This role also demands specific vision abilities—including close, distance, peripheral vision, depth perception, and the ability to adjust focus—to maintain situational awareness and ensure the safety of guests, vehicles, and pedestrians on-site. Cell Phone Use Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy. Pay Transparency PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Additional Compensation and Benefits Health Benefits – Medical, vision and dental insurance – Upon eligibility 401K – Upon eligibility Supplemental Insurance – Life insurance and critical illness Bonus opportunities Internal leadership development program Paid time off Paid training Tuition assistance through Bellevue University – Up to $5,250 per year Nationwide discounts through Perks at Work Military friendly employer Employee at Will Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies. Fair Labor Standards Act (FLSA) This position is classified as exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role are not eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location. PMC is compliant with all state workman’s compensation laws. Employee Leave PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc. Equal Employment Opportunity (EEO) Statement Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment with

Accounting Associate (Denver)

Overview Join a well-established real estate investment firm with more than two decades of experience investing across the Western U.S. The firm focuses on opportunistic real estate investments, including value-add repositioning and development across multifamily, industrial, and retail assets. We are seeking a talented Accounting Associate to join a collaborative, entrepreneurial team and support the financial operations of a diversified real estate investment platform. This is an excellent opportunity for an accounting professional looking to expand beyond a traditional accounting role, gain exposure to the broader real estate investment business, and work closely with experienced leadership. The position offers the flexibility of a fully remote work environment , direct exposure to senior decision-makers, and the opportunity to develop a well-rounded understanding of real estate investment accounting. The firm values individuals who take initiative, enjoy wearing multiple hats, and want to make a meaningful contribution within a close-knit team. Key Responsibilities Support day-to-day accounting activities across multiple real estate investments and related business entities. Maintain general ledger accounts, prepare journal entries, and complete monthly bank and balance sheet reconciliations. Manage accounts payable and receivable, including invoice processing, vendor payments, billing, and expense tracking. Assist with month-end and year-end close processes, ensuring accurate and timely financial reporting. Prepare and maintain financial schedules, cash flow reports, and supporting documentation for management. Assist with budgeting, forecasting, variance analysis, and other financial reporting initiatives. Coordinate with property management teams to review financial statements, operating results, and property-level accounting information. Support investment-related accounting activities, including investor distributions, intercompany transactions, and reconciliations. Work alongside senior leadership to identify opportunities for process improvements and greater efficiency across accounting functions. Assist with audit preparation, tax reporting support, and other special projects as needed. Qualifications Ideally 1–5 years of accounting experience in public accounting, private industry, or a combination of both. Real estate industry experience required , with property accounting or real estate investment accounting experience strongly preferred. Bachelor's degree in Accounting, Finance, or a related field preferred. Strong understanding of general ledger accounting, reconciliations, financial statements, and month-end close procedures. Experience working with multiple entities, intercompany transactions, and investment accounting is a plus. Familiarity with real estate accounting software such as Yardi, RealPage, MRI, or similar platforms is preferred. Strong Excel skills and comfort working with financial reports and accounting schedules. Highly organized, detail-oriented, and capable of managing multiple priorities independently. Strong communication skills and a proactive, team-oriented approach.

Director of Learning and Development (Fort Lauderdale)

The Director of Learning leads the development and delivery of firm-wide technology training programs for attorneys and professional staff across the Firm’s U.S. offices. This role promotes digital proficiency, enhances productivity, and ensures employees effectively utilize the Firm’s technology, systems, and resources to support operational efficiency and client service. Combining technical expertise, instructional leadership, and an understanding of the legal environment, the Director oversees the training team, develops engaging and practical learning programs, and partners with Information Technology and firm leadership to support technology implementations, improve user adoption, and maximize technology investments. Key Responsibilities Lead and manage the technology training function, including team supervision, scheduling, workload allocation, and professional development. Develop, deliver, and continuously improve firm-wide onboarding and ongoing technology training programs tailored to attorneys, administrative professionals, and business services teams. Establish and maintain training curricula, instructional materials, user guides, job aids, instructional videos, and on-demand learning resources. Deliver training through in-person sessions, virtual classrooms, webinars, eLearning, group presentations, and individualized coaching. Partner with Information Technology and firm leadership to support new technology implementations, system enhancements, testing, rollouts, and change management initiatives. Identify technology proficiency gaps, promote user adoption, and implement targeted training solutions aligned with firm workflows and business objectives. Evaluate training effectiveness through participant feedback, assessments, usage data, and other performance metrics to drive continuous improvement. Manage training schedules, calendars, records, and resources to ensure consistent coverage across offices and time zones. Build strong relationships with attorneys, firm leadership, IT, and administrative departments to identify training needs and enhance the overall technology experience. Stay current on legal technology, instructional design, and emerging training methodologies to ensure programs remain relevant and effective. Support firm-wide technology initiatives and events, including occasional travel and extended hours as business needs require. Required Qualifications & Experience Bachelor’s degree or equivalent relevant professional experience. Three to five years of experience delivering technology training, preferably within a law firm or professional services environment. Demonstrated experience developing and delivering technology training programs for diverse audiences, including technical and nontechnical users. Experience supervising, mentoring, or coordinating a training team strongly preferred. Proficiency with Microsoft Windows and Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, and Teams. Familiarity with legal technology platforms and applications, such as iManage, document comparison tools, Elite, Power PDF/Adobe Acrobat, e-signature solutions, dictation and transcription software, Word styling applications, and docketing systems. Experience with learning management systems and content development tools, such as Litmos, Scribe, and Canva. Strong presentation, communication, writing, and interpersonal skills, with the ability to translate technical concepts into clear, practical instruction. Excellent organizational, analytical, and project management skills, with the ability to manage competing priorities and meet deadlines. A proactive, service-oriented approach, sound judgment, and the ability to work independently and collaboratively across all levels of the Firm. Willingness to travel to other Firm offices and work occasional extended hours or weekends as needed.