Automobile

Customer Success Lead (New York)

About The Company Every business relies on accounting, yet much of the software supporting accounting and finance teams was built decades ago and has not kept pace with advances in automation, data infrastructure, and AI. Modern accounting teams are dealing with increasingly complex financial data, fragmented systems, and manual workflows. This company is building a modern accounting and finance platform designed to bring together data, automation, workflows, and AI to help teams operate more efficiently and gain better visibility into their financial information. The company has strong product-market fit, a growing customer base, and backing from leading technology investors. About The Role We are looking for a leader to own Customer Success and build the function responsible for customer health, adoption, retention, and renewals. This person will own the function end-to-end, including the operating model, team, processes, and key customer outcomes. The ideal candidate is both strategic and highly hands-on, comfortable building systems while staying close to customers and the team. What You'll Do Build and own a high-performing post-sales Customer Success function focused on customer satisfaction, adoption, retention, and long-term value. Develop strong customer champions and help identify opportunities for customer references, case studies, and executive relationships. Build and mature the Customer Success operating system, including health scoring, QBR cadence, escalation processes, retention playbooks, executive sponsor programs, dashboards, and review cadences. Own gross dollar retention and establish clear definitions and processes for healthy, at-risk, and potentially churning customers. Develop retention and intervention strategies for each stage of the customer lifecycle. Define what successful activation and adoption look like across products and customer segments. Improve time to value and drive effective change management throughout implementation and ongoing adoption. Hire, coach, and develop Customer Success team members as the company continues to grow. About You 8 years of professional experience, including at least 3 years directly managing a team of approximately 3 to 8 people. Experience owning hiring, headcount planning, performance management, and team development. Demonstrated experience building or significantly developing a customer-facing function rather than simply inheriting an established process. Your background may come from Customer Success, Implementation, Solutions, Product, consulting, or another customer-facing operating role where you owned similar responsibilities. Experience directly owning measurable customer outcomes such as gross dollar retention, gross revenue retention, net dollar retention, activation, time to value, expansion, or similar metrics. Strong systems thinker who can design repeatable processes around customer signals, ownership, playbooks, dashboards, escalation paths, and operating cadences. Comfortable using AI and automation to improve processes and reduce repetitive manual work. Able to communicate credibly with senior accounting and finance leaders, including Controllers and Chief Accounting Officers. Familiarity with accounting, audit, financial systems, implementation, or accounting technology is strongly preferred. CPA is helpful but not required. Comfortable operating as a player-coach in a smaller, high-growth environment. This is not a hands-off leadership position. Nice to Have Implementation or Solutions leadership experience with responsibility for go-live, adoption, and ongoing customer outcomes. Product Management or Chief of Staff experience within a complex B2B SaaS environment, particularly where the role involved owning a customer-facing operating motion. Consulting experience followed by an operating role where you managed both a team and measurable business outcomes. Customer Success or Account Management leadership experience within B2B SaaS, with clear examples of improving retention, adoption, or other customer metrics. About You 8 years of professional experience, including at least 3 years directly managing a team of approximately 3 to 8 people. Experience owning hiring, headcount planning, performance management, and team development. Demonstrated experience building or significantly developing a customer-facing function rather than simply inheriting an established process. Your background may come from Customer Success, Implementation, Solutions, Product, consulting, or another customer-facing operating role where you owned similar responsibilities. Experience directly owning measurable customer outcomes such as gross dollar retention, gross revenue retention, net dollar retention, activation, time to value, expansion, or similar metrics. Strong systems thinker who can design repeatable processes around customer signals, ownership, playbooks, dashboards, escalation paths, and operating cadences. Comfortable using AI and automation to improve processes and reduce repetitive manual work. Able to communicate credibly with senior accounting and finance leaders, including Controllers and Chief Accounting Officers. Familiarity with accounting, audit, financial systems, implementation, or accounting technology is strongly preferred. CPA is helpful but not required. Comfortable operating as a player-coach in a smaller, high-growth environment. This is not a hands-off leadership position. Nice to Have Implementation or Solutions leadership experience with responsibility for go-live, adoption, and ongoing customer outcomes. Product Management or Chief of Staff experience within a complex B2B SaaS environment, particularly where the role involved owning a customer-facing operating motion. Consulting experience followed by an operating role where you managed both a team and measurable business outcomes. Customer Success or Account Management leadership experience within B2B SaaS, with clear examples of improving retention, adoption, or other customer metrics.

  • Grand Central, NY

  • no content

Field Property Claim Representative (San Bernardino County)

Western Mutual Insurance Company provides homeowners insurance throughout the Southwestern United States. We have over 80 years of experience in providing excellent customer service and we continue to grow. We are rated A (Excellent) by A.M.Best Company and have been named among the Top 50 Property Casualty Insurers in the country by Ward’s. We have an immediate opening for a Field Property Claim Representative for the San Bernardino, CA area. The claim representative will be responsible for inspecting, investigating, evaluating, and settling property claims from inception to close. Responsibilities include but are not limited to providing excellent and prompt customer service and customer response; knowing and effectively explaining policy coverage and claim processes; must understand and comply with company claim handling procedures as well as applicable department of insurance regulations; must present him/herself in a professional manner, must have a successful track record of working independently. Candidate must have a minimum of 3 years’ experience adjusting property insurance claims with an emphasis on homeowners claims, experience with automated claim systems as well as thorough knowledge of Xactimate. Experience handling contents claims, taking recorded statements and working with contractors and vendors is also required. Candidate must possess excellent negotiation skills and professional written and verbal communication skills, be able to have the confidence and knowledge to make coverage decisions, and be able to work independently as well as within a team. The position requires making roof and other property inspections which require carrying, setting up, and climbing a ladder. Knowledge of and Experience with Xactimate is required. A Bachelors degree is preferred. Bilingual - English/Spanish speaking a plus. Must have a good driving record. We offer a competitive salary and a full benefits package including a Company Car, 401k Plan, Profit Sharing Plan and Bonus Plan. Please see our Privacy Notice For Job Applicants here: https://www.westernmutual.com/careers/privacynoticeforjobapplicants

  • San Bernardino, CA

  • no content

Aftermarket Sales Manager (Orange County)

Aftermarket Sales Manager – Aerospace ✈️ Location: Orange County, CA Industry: Aerospace & Defense We are seeking an Aftermarket Sales Manager to join a growing aerospace manufacturer in Orange County, CA. This position will focus on driving aftermarket growth through customer development, distributor management, pricing strategy, market analysis, and new business development. The ideal candidate will bring strong commercial and analytical capabilities with the ability to turn customer and market data into measurable business results. Responsibilities: Drive aftermarket sales, bookings, backlog, pricing, margin, forecasting, and overall commercial performance. Manage distributor relationships, inventory, orders, forecasts, pricing, and growth initiatives. Develop new business and identify opportunities to increase market share and expand existing customer relationships. Build relationships with airline, MRO, OEM, and distribution customers. Analyze sales, customer, product, and market data to identify trends and commercial opportunities. Develop pricing strategies, forecasts, business cases, and financial analyses supporting commercial decisions. Partner cross-functionally with Engineering, Operations, Finance, and Quality to support customers and drive business objectives. Travel domestically and internationally to meet with customers, distributors, and industry partners. Qualifications: Bachelor’s degree required; Business, Engineering, Finance, Economics, or related discipline preferred. 5 years of experience in sales, business development, program management, strategy, finance, or a related commercial role. Demonstrated success developing new business, growing existing accounts, and/or increasing market share. Strong financial and analytical skills with exposure to pricing, revenue, margin, inventory, and forecasting. Aerospace, manufacturing, distribution, or aftermarket experience preferred. Advanced Excel and data analysis skills. Strong customer-facing, communication, and presentation skills. Ability to travel approximately 25–30%, including internationally. Compensation & Benefits: Competitive base salary Annual performance-based bonus Comprehensive medical, dental, and vision benefits 401(k) with company match Paid time off and company holidays Long-term career growth opportunities within an established aerospace organization Message me directly or email [email protected] to start the conversation!

  • Orange, CA

  • no content

Residential Mortgage Credit & Transaction Management – Investment Platform (Chicago)

Residential Mortgage, Credit Risk, Diligence & Transaction Management – Global Investment Platform Relocation Required Location: Minneapolis, MN Relocation: Full relocation package available for non-MN residents. Schedule: Hybrid, 4 days in the Minneapolis office. Jackson Lucas is partnering with an established global investment platform that is continuing to build out its residential mortgage investment business domestically. We are hiring for several roles across a growing residential loan platform. These roles sit on the principal side and focus on residential mortgage credit, correspondent/originator oversight, loan acquisition diligence, transaction execution, and portfolio risk management. The right background may look different from person to person. We are most interested in candidates who have worked close to residential mortgage assets, whole-loan purchases, correspondent channels, seller/originator relationships, underwriting guidelines, diligence/QC, secondary market activity, servicing transfers, or portfolio-level credit risk. We are also open to adjacent lending or credit backgrounds where you have owned credit risk across a portfolio, led underwriting or credit operations, managed analysts or underwriters, built scalable credit processes, or helped launch, centralize, or improve a lending / risk function. This is not simply another loan-processing, production-underwriting, or file-review role. The team is looking for people who can bring practical mortgage or credit judgment, understand how individual loan issues affect portfolio, counterparty, and investment risk, and help build a scalable platform as transaction volume grows. This may also appeal to candidates who have led underwriting or credit operations teams, improved credit workflows, centralized lending processes, or helped build frameworks for portfolio monitoring, exceptions, diligence, or risk escalation. Depending on your background, the work may include: Reviewing residential mortgage loans and portfolios for credit, collateral, documentation, compliance, eligibility, and investment-related risk. Evaluating underwriting decisions, guideline exceptions, diligence findings, defects, repurchase issues, and recurring loan-quality trends. Supporting whole-loan acquisitions from diligence through purchase, settlement, delivery, boarding, or servicing transfer. Helping evaluate and onboard originators, sellers, correspondent partners, servicers, diligence firms, and other counterparties. Assessing seller/originator performance and identifying broader credit, operational, or process risks across a portfolio. Contributing to credit criteria, underwriting guidelines, overlays, diligence scope, QC processes, reporting, and portfolio-monitoring frameworks. Working directly with internal investment, credit, operations, legal, technology, and senior business leaders. Coordinating with external sellers, originators, diligence providers, servicers, legal teams, and other counterparties to resolve issues and keep transactions moving. Using data, automation, technology, and AI-enabled tools to improve how mortgage information is reviewed, tracked, escalated, and used. We are especially interested in backgrounds such as: Residential mortgage credit risk or underwriting governance Correspondent lending, TPO, seller approval, or originator oversight Counterparty risk within residential mortgage, lending, or structured finance Mortgage due diligence, re-underwriting, QC, or loan-quality review Credit policy, guidelines, overlays, exceptions, or defect management Whole-loan acquisitions, purchase review, or loan-pool diligence Secondary marketing, loan delivery, settlement, or trade support Residential transaction management, loan boarding, or servicing transfers Rep & warrant, repurchase, remediation, or investor review Portfolio credit monitoring, loan-quality analytics, or risk surveillance Non-QM, DSCR, HELOC, agency, jumbo, FHA, HFA, or other residential mortgage products The strongest candidates will have moved beyond purely file-by-file review and will have exposure to how credit risk is evaluated at the seller, originator, portfolio, transaction, guideline, or counterparty level. This may include ownership of underwriting standards, portfolio monitoring, counterparty review, credit exceptions, team leadership, or process buildout within a lending or mortgage credit environment. Why this could be an interesting next step: This is an opportunity to apply residential mortgage, lending, or credit risk experience in a principal-side investment environment. You will see how loans are evaluated before purchase, how sellers and originators are assessed, how diligence findings affect investment decisions, how transactions move from review to settlement, and how credit risk develops across an entire portfolio. The platform is growing, and the team is still building processes, workflows, reporting, and risk frameworks. That creates an opportunity for someone who wants more ownership, broader visibility, and a seat closer to the business than a traditional production, QC, loan-review, or credit-support role. This could be a strong next step for someone who has helped manage credit risk, improve underwriting or diligence processes, oversee loan or portfolio performance, support credit decision-making, or build more consistent lending workflows — and now wants to apply that experience in an investment-focused residential mortgage platform. This may be a strong fit if you have residential mortgage experience and want to be closer to: Whole-loan investment activity Credit and diligence decision-making Seller/originator performance Portfolio-level risk trends Transaction execution and settlement Process buildout, technology, automation, and scalable operating workflows Senior leaders across investment, credit, operations, legal, and technology Total Compensation Range (Base Bonus): $150-$200K If you have relevant experience and are interested in learning more, please click Apply, and we will reach out to you directly.

  • Schiller Park, IL

  • no content

Senior Process Excellence Consultant (United States)

Job Title: Senior Process Excellence Consultant Location: Remote (United States, prefer CST or EST) Who We Are Xceedance provides strategic operations support, technology, and data services to drive efficiencies for insurance organizations worldwide. We collaborate with insurers, reinsurers, MGAs, brokers, and captives to launch products, implement intelligent technology, deploy advanced analytics, and achieve business process optimization. We are committed to adding direct value in the business of insurance and help our clients to embrace change, accelerate innovation, and achieve meaningful business outcomes. Opportunity We are looking for a strategic thinker and problem solver to join our Process Excellence team as a Senior PEX Consultant . You will be working at the intersection of business operations, technology and transformation — helping identify and implement solutions that reshape how P&C insurance functions work and deliver value. This is not a conventional process improvement role. You will be the person who decides which opportunities are worth pursuing — pressure-testing ideas against commercial reality before technology teams invest a single day of effort. You will help design the operating model of the future: how people, process, data and technology fit together to improve combined ratio, reduce cycle times and create a better experience for underwriters, claims handlers, brokers and customers alike. Your strength in navigating both detailed processes and overarching strategic priorities will be a critical differentiator. You will translate business pain into technology requirements, and technology possibilities into business cases that hold up to scrutiny. If you have deep experience in insurance, strong analytical and stakeholder skills, and a track record of driving transformation — this role will give you the scope to do the best work of your career. What You’ll Be Doing Operating Model Design & Future-State Architecture Own the design of target operating models (TOMs) for P&C functions — Underwriting, Claims, Policy Servicing and Distribution. Define how people, process, data and technology fit together in a future-state model that is AI-ready and continuously improving. Translate the carrier’s strategic ambitions into a sequenced, fundable transformation roadmap with clear value milestones. Act as the primary decision-maker on which process improvement or technology opportunities move forward — and which do not. Technology-Business Translation & Investment Prioritization Bridge the gap between technology teams and business stakeholders: translate business pain points into technology requirements and technology possibilities into business cases. Evaluate and prioritize the technology portfolio (automation, AI, digital platforms) against commercial P&C-specific ROI criteria including loss ratio impact, expense ratio reduction and NPS uplift. Define investment thresholds, success metrics and value realization checkpoints before committing technology resources. Challenge and stress-test business cases from both the process and technology lens to prevent misaligned spend P&C Process Excellence Process optimization and re-engineering skills – awareness applying Lean, Six Sigma and hypothesis-driven problem-solving. Apply deep domain expertise across the full P&C value chain: Claims: leakage management, reserving accuracy, STP rates, litigation triage Underwriting: exposure data quality, submission flow, loss run analysis, appetite alignment Policy Servicing: endorsement turnaround, rework drivers, handoff points, straight-through processing Distribution: broker experience, quote-to-bind ratios, pipeline management Lead detailed diagnostic engagements to identify root causes of performance gaps Design and implement scalable solutions that survive the transition from pilot to enterprise-wide adoption. Business Outcomes & Strategic Impact Translate operational improvements into executive-level financial and strategic impact leveraging domain knowledge: combined ratio, loss ratio, expense ratio, cycle time and customer retention. Build and govern value-realization frameworks that track whether transformation initiatives are delivering promised ROI — and course-correct when they are not. Define and track the right KPIs, SLAs and productivity metrics across underwriting, claims and operations. Own executive narratives and board-level reporting for transformation programs Stakeholder Leadership & Governance Act as a trusted strategic advisor to C-suite, business unit heads and technology leaders across the carrier organization. Run governance cadences with clear ownership, action tracking and accountability — ensuring transformation does not stall in committee. Facilitate alignment between technology and business teams, resolving prioritization conflicts with data and structured reasoning. Represent transformation roadmap to external partners, brokers where required. Continuous Improvement & Capability Building Institutionalize a CI culture (Lean, Kaizen, process excellence) across P&C operating functions. Coach and upskill business and technology teams on the ‘translator’ mindset — ensuring neither side stays in its own lane. Identify and scale automation, AI-assisted underwriting, intelligent claims processing and digital distribution capabilities. Build internal capability so that transformation is self-sustaining, not consultant dependent. What You Bring 8 years in consulting, transformation or performance excellence roles. Preferred: Minimum 5 years of hands-on experience in P&C Insurance — either within a carrier, Lloyd’s/London Market, or a specialist insurance consultancy. Demonstrable expertise across at least two of: Claims Operations, Commercial Underwriting, Policy Servicing, or Distribution. Proven track record of designing target operating models and leading end-to-end transformation programs to measurable outcomes. Experience owning the technology prioritization and ROI decision-making process, not just participating in it. Comfortable presenting to and influencing C-suite and Board-level stakeholders. Strongly Preferred Experience working at the intersection of technology and business in an insurance context (digital transformation, Insurtech, AI/ML implementation, core systems replacement). Lean / Six Sigma Green or Black Belt, or equivalent structured problem-solving certification. Exposure to intelligent automation (RPA, IDP, AI-assisted underwriting or claims) and ability to separate genuine value from vendor hype. Background in management consulting (MBB, Big 4, or specialist insurance advisory). Tools & Analytical Strong grip on Excel, Power BI, Tableau or equivalent for performance dashboarding. Process mapping tools (Visio, Miro, Lucidchart or similar). Familiarity with P&C core systems (Guidewire, Duck Creek, Majesco or equivalent) is a meaningful advantage. What You Can Expect from Us A collaborative, entrepreneurial environment where your ideas drive change Opportunities to work with cutting-edge technologies and a worldwide network of insurance experts A culture rooted in teamwork, integrity, continuous learning, and client success At Xceedance, you will discover the possibility to exceed yourself and grow persistently with us. We offer career development opportunities to our members for a well-rounded development throughout their journey with us. Xceedance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

  • US

  • no content

Senior Tax Accountant (Tampa)

Are you looking to grow in a firm where your work matters and your growth is supported? ARU Business Services is a fast-growing CPA and Wealth Management firm seeking a Tax Accountant who’s ready to learn, take ownership, and deliver exceptional service. What You’ll Do: Prepare business and personal tax returns for small businesses and individuals Assist with general business and financial questions from clients, becoming a trusted partner in their success Support clients with accounting services, including preparation and review of financial statements Participate in client meetings to review tax filings and provide strategic insights Collaborate on tax planning strategies and long-term financial goals Take initiative and contribute to the success of a close-knit, professional team What We’re Looking For: Bachelor’s degree in Accounting (Required) Master's degree in Accounting (Preferred) CPA or Enrolled Agent (EA) certification (Required) Strong work ethic and attention to detail Excellent communication and client service skills Proactive attitude and ownership of your work Work experience at a Big 4 or Public Accounting company (Preferred) Why Join Us: Learn directly from experienced CPAs who are invested in your development and mentorship Make a direct impact in the lives of small business owners and high-net-worth clients Hybrid work schedule (2–3 days in office) supports a healthy work-life balance Grow with us — this role offers clear opportunities for career advancement as you build experience and take on more responsibility Be part of a collaborative team that values initiative, integrity, and long-term relationships Compensation: We offer a competitive salary based on experience and qualifications. Estimated range: $65,000 – $150,000 annually

  • Tampa Palms, FL

  • no content

Administrative Assistant (Mount Pleasant)

Administrative & Project Coordinator Full-Time | In-Office | Mount Pleasant, South Carolina Position Summary Hunter Baker Homes is seeking an organized, dependable, and self-motivated Administrative & Project Coordinator to support day-to-day office administration and residential construction operations. This role works closely with company management and the Build Team to coordinate project documentation, subcontractor and vendor communication, invoicing, scheduling, material orders, deliveries, and general administrative tasks. The ideal candidate is detail-oriented, communicates professionally, is comfortable managing multiple priorities, and can complete assigned work independently with limited supervision. This is a full-time, in-office position and is not eligible for remote work. Key Responsibilities • Assist with preparing, distributing, organizing, and maintaining subcontractor contracts and related project documentation. • Maintain project tracking spreadsheets, administrative logs, and other internal construction project records. • Assist with customer invoicing, data entry, and general project-related accounting administration. • Communicate professionally with clients, subcontractors, vendors, suppliers, and members of the Build Team by telephone and email. • Assist the Build Team with subcontractor and vendor scheduling, material ordering, and coordination of jobsite deliveries. • Obtain, review, organize, and maintain current subcontractor Certificates of Insurance (COIs) and related compliance records. • Maintain organized electronic and physical project files, including contracts, invoices, insurance documents, and correspondence. • Monitor office supply inventory and place or coordinate orders as needed. • Assist with maintaining a clean, organized, safe, and professional office environment. • Provide additional administrative, project coordination, and construction office support as requested by management and the Build Team. Qualifications & Skills • Strong organizational, time-management, and attention-to-detail skills. • Strong written and verbal communication skills with a professional approach to customer service and vendor relations. • Ability to prioritize multiple assignments, meet deadlines, and follow tasks through to completion. • Ability to follow verbal and written instructions and work independently with limited direct supervision. • Self-motivated, dependable, punctual, and comfortable working in a fast-paced small-business environment. • Strong general computer skills and proficiency with common office software. • Proficiency with Microsoft Excel is strongly preferred; experience maintaining spreadsheets and project tracking tools is beneficial. • Experience with QuickBooks or similar accounting/bookkeeping software is strongly preferred. • Previous administrative, office management, project coordination, construction administration, homebuilding, or residential construction experience is preferred but not required. • Ability to maintain a professional appearance and communicate effectively with clients, subcontractors, vendors, and suppliers. Work Location & Schedule This position is based at the Hunter Baker Homes office at 1007 Johnnie Dodds Blvd., Suite 108, Mount Pleasant, SC 29464. Regular and reliable attendance at the office is required. This is an in-office position and is not a remote or hybrid role. Compensation & Benefits • $60,000 annual salary, paid biweekly. • One week of paid vacation annually following completion of the initial six-month employment period. • Company-provided computer. • Cell phone reimbursement. Initial Employment Period The first six months of employment will serve as an introductory period during which the employee's performance, reliability, communication, ability to fulfill the responsibilities of the position, and overall suitability for the role will be evaluated. Relevant Experience & Search Keywords Candidates with experience in administrative support, administrative assistant, office administration, office coordinator, project coordinator, construction coordinator, construction administration, residential construction, homebuilding, contractor administration, subcontractor coordination, vendor coordination, project documentation, document management, scheduling, material ordering, delivery coordination, invoicing, QuickBooks, Microsoft Excel, data entry, certificates of insurance (COI), customer service, and construction office support are encouraged to apply.

  • Cainhoy, SC

  • no content

Elementary School Teacher (Coral Gables)

Elementary School Teacher Wisdom Warehouse | Coral Gables, FL Wisdom Warehouse is looking for an energetic, creative Elementary School Teacher who believes learning should be active, hands-on, and unforgettable. This is not a sit-at-your-desk-and-read-from-a-textbook role. Our teachers bring lessons to life through project-based learning, collaboration, and real-world application. If you thrive in an innovative environment and love seeing students light up when concepts click — keep reading. What You’ll Do Teach core elementary subjects including reading, writing, and math Deliver and elevate our hands-on, project-based curriculum Provide small-group and individualized instruction to meet diverse learning needs Foster a classroom culture that is structured, joyful, and supportive Maintain high standards for academic excellence and student growth Communicate consistently and professionally with parents about progress and development Collaborate closely with fellow educators and leadership What We’re Looking For Bachelor’s degree in Education (required) Confidence teaching across all core elementary subjects Experience with project-based or experiential learning (strongly preferred) Strong classroom management skills Excellent communication and organization A creative, student-centered mindset Details Location: Coral Gables, FL Schedule: Full-time, in-person Start Date: Immediate or for the upcoming school year If you’re ready to teach in a classroom where curiosity is encouraged and creativity is part of the daily lesson plan, we’d love to connect.

  • Coconut Grove, FL

  • no content

Outpatient Mental Health Director (Seattle)

Outpatient Mental Health Director – Seattle, WA Lead. Serve. Make an Impact. We’re seeking an experienced Outpatient Mental Health Director to lead a growing behavioral health program in Seattle. This senior leadership opportunity combines clinical practice with department-level leadership , allowing you to stay connected to patient care while shaping operations, clinical quality, and the future of mental health services. This role is ideal for a seasoned behavioral health leader who is passionate about culturally responsive care, community health, and developing high-performing clinical teams. What You’ll Do Lead day-to-day operations of a multi-site outpatient Mental Health Department. Maintain a clinical caseload while providing strategic and operational leadership. Supervise, mentor, and support the professional development of mental health clinicians. Drive quality improvement, clinical standards, compliance, and best practices across multiple care sites. Collaborate across medical, dental, behavioral health, human services, and traditional wellness programs to provide integrated care. Oversee program budgets, productivity, revenue cycle considerations, grants, and resource utilization. Support recruitment and hiring efforts as the behavioral health program continues to grow. Participate in multidisciplinary case staffing, leadership meetings, trainings, audits, and program development. Help ensure services remain accessible, high-quality, culturally attuned, and aligned with organizational values. Why This Opportunity? Clinical Leadership: Spend approximately 62% of your time in clinical practice and 38% in administrative leadership , giving you the opportunity to remain hands-on while making a broader organizational impact. Meaningful Mission: Join an organization committed to providing accessible, culturally responsive healthcare and serving the American Indian/Alaska Native community. Multi-Site Leadership: Help guide behavioral health services across four clinical locations in the Seattle area . Growth & Influence: Play a key role in expanding services, developing clinicians, improving systems, and supporting a rapidly growing behavioral health program. What We’re Looking For Master’s degree in Social Work, Counseling Psychology, Mental Health Counseling, Marriage & Family Therapy, or a related qualifying field. 5 years of upper-level mental health management experience. Strong experience leading outpatient behavioral health operations ; residential oversight experience is a plus. Active LICSW license; Washington licensure required within 6 months if not already held. Knowledge of Washington behavioral health regulations, licensing, funding, and compliance requirements. Experience leading and developing multidisciplinary clinical teams. Co-occurring mental health/substance use experience preferred; SUDP certification is a plus. Familiarity with the health and social issues impacting American Indian/Alaska Native communities and a genuine interest in serving this population. Valid Washington State driver's license and reliable transportation for local meetings. Schedule: Monday–Friday, 1.0 FTE structured as four 10-hour shifts per week , including paid time for non-face-to-face care. Base Pay: $110,000.00 - $130,000.00 / Year If you’re a behavioral health leader looking for an opportunity where clinical care, leadership, community impact, and cultural responsiveness come together , we’d love to connect.

  • Times Square, WA

  • no content

Senior Product Manager- SaaS (New York)

Title: Senior Product Manager- SaaS (Info Security) Location: New York City, NY (Hybrid role 2-3 days onsite) Hybrid Role (2-3 days in office) Duration: 6 Months Client :- Creative Artist Agency (CAA) Pay rate $75 to $80 Per hr on W2 Summary This is a SaaS product management position with a security dimension, working within the Information Risk Management (IRM) function and partnering closely with the internal IT department. The position's core focus is to own the end-to-end lifecycle of the organization's SaaS portfolio — from discovery, evaluation and onboarding through adoption, optimization, renewal and retirement. The successful candidate will collaborate with business stakeholders, and vendors, translating business needs into product requirements and ensuring the portfolio delivers measurable value while meeting CAA's policy and compliance requirements. We are looking for candidates who have a passion for partnering with business teams in managing SaaS software products and who can pair that with sound judgment around security and third-party risk. You will lead SaaS product discovery, prioritize competing demands and drive adoption across a highly collaborative organization, while ensuring the SaaS solutions we bring in are evaluated and integrated securely. The environment is fast-paced and commonly on the leading edge of technology, including early adoption of various cloud and SaaS services along with the challenges of integrating those services into our business and security practices. Responsibilities Own the full lifecycle of SaaS products — from intake and evaluation through onboarding, adoption, optimization, renewal and retirement. Serve as the product owner and primary point of contact for key SaaS platforms, gathering and prioritizing requirements from business stakeholders and translating them into clear backlogs. Partner with business groups to review workflows and identify opportunities where SaaS products can improve productivity, drive efficiencies and support business objectives. Manage vendor relationships as a product partner — tracking product roadmaps, evaluating new features and releases, coordinating enhancement requests, and monitoring for renewals, consolidation and savings opportunities. Drive adoption and change management for SaaS products, developing enablement materials, coordinating rollouts, and measuring usage and value realization through product metrics and dashboards. Coordinate, across service owners, the implementation of core product and security integrations (SSO, Event Logs, Secrets, Alerting, Threat Model and Backup/Recovery) with applications developed in-house and externally/SaaS hosted environments. As a secondary responsibility, support the Technology Third-Party Risk Management (TPRM) program, conducting vendor, product and application security assessments and partnering with system owners to integrate security early in the product lifecycle. Participate in risk reviews of the IT control framework (NIST CSF, CIS, ITIL, ISO 27001, etc.) and ensure identified security considerations are implemented and solutions are configured securely. Coordinate with IRM leadership to develop and deliver key product and security metrics, ensuring both product value and the measurable effectiveness of CAA's technical controls. Required Capabilities A minimum of 3-4 years of experience in product management, SaaS/software product ownership, or technology program management. Demonstrated experience managing the lifecycle of enterprise SaaS products — evaluation, onboarding, adoption, renewal and retirement. Strong stakeholder-management skills, with the ability to gather, prioritize and translate business requirements into product roadmaps and backlogs. Experience managing vendor relationships and negotiating/tracking product roadmaps, releases, renewals and enhancements. A Bachelor's or Master's Degree in a relevant field of work. A minimum of 2 years' experience in cybersecurity, third-party risk management or a closely related security discipline (secondary focus). Strong analytical skills in conducting due diligence to identify, assess and prioritize vendor and product risks. Familiarity with information security frameworks (NIST, ISO 27001), data privacy regulations (GDPR, CCPA), and information security certifications/attestations (SOC, ISO, PCIDSS, FedRAMP). Experience using product and security analytics tooling to produce operational metrics and dashboards. A strong understanding of the fundamental operations of servers, operating systems, cloud applications, SaaS platforms and infrastructure. Desired Skills Core skills in SaaS product management, product ownership, and technology lifecycle management, complemented by cybersecurity and Third-Party Risk Management fundamentals. Familiarity with product management and collaboration tooling (e.g. JIRA, Confluence, roadmap/backlog tools) and with SaaS management or SaaS spend/optimization platforms. Familiarity with Third-Party Risk Management tools/processes such as OneTrust, SIG or similar GRC platforms. Experience with Azure and AWS Cloud environments and familiarity with core Cloud and SaaS services and architecture. Familiarity with core security concepts of Single Sign-on (e.g. PingFed, Okta, SAML), Identity and Access Administration (Active Directory, Azure AD, AWS IAM) and Event Management (Splunk). Expert skills in using the Microsoft Office suite and JIRA. If you're interested in above role lease send me your updated resume to [email protected]

  • Grand Central, NY

  • no content

Technical Recruiter (Louisville)

Role- Recruiter Duration - 6 month contract with possible extensions Pay Rate: $32/hour on W2 Location- Louisville, KY (4 days onsite, 1 day from home) Must have experience in - CDL drivers or Bulk Hiring/ High Volume requirements Job Description Professionally communicate with candidates to facilitate the hiring process through in person, email, text and phone with a primary focus on driving the recruiting process at designated hiring center. Reach out to new candidates via phone or email. Run and review background paperwork, drug-screen paperwork, and motor vehicle paperwork through various approved systems Develop candidate leads resume searches, job fairs, college recruiting, referrals, networking, cold calling, and direct sourcing. Attending job fairs and effectively selling and talking about Client and positions open for hiring Create and publish professional recruiting materials and advertising on both internal and external systems Conduct structured candidate interest assessment to determine best fit against open jobs. Assist applicants in completing online job application, scheduling interviews as needed, coordinating pre-employment background screening and onboarding actions needed. Assist with candidate screening, interviewing, and selection as needed. Drive job applicant flow by leveraging multiple techniques, strategies, and programs including talent pool database mining, job postings, networking, social media marketing, cold calling, research, internet searches, and job boards searches.

  • Louisville, KY

  • no content

Licensing & Compliance Project Coordinator (Elmhurst)

Licensing & Compliance Project Coordinator Location: Elmhurst, IL | Onsite Employment Type: Contract-to-Hire Pay: $40-$45/hour NextPlay Jobs is partnering with an established organization in the western suburbs of Chicago that is expanding its service capabilities and launching a new national business initiative. We are seeking a Licensing & Compliance Project Coordinator to help research, organize, and build the licensing and regulatory infrastructure needed to support this expansion. This is a unique opportunity for someone who enjoys research, compliance, project coordination, and building processes from the ground up . There is no existing playbook. This person will be responsible for determining requirements across multiple states, working directly with government and regulatory agencies, documenting findings, and creating a sustainable process for managing ongoing compliance. What You’ll Do Research licensing, certification, registration, permitting, and regulatory requirements across multiple states Identify differences in requirements from one jurisdiction to another Communicate directly with state agencies and regulatory bodies to clarify requirements and navigate application processes Research both company-level and individual employee/technician licensing and certification requirements Coordinate applications, registrations, licenses, certifications, and supporting documentation Track expiration dates, renewals, recertifications, documentation requirements, and other ongoing compliance obligations Build and maintain centralized Excel-based trackers for requirements, deadlines, documentation, and project status Develop repeatable processes and workflows that can scale as the program grows Monitor regulatory changes and identify potential compliance gaps Partner cross-functionally with Operations, Sales, field teams, leadership, and other internal stakeholders Provide project updates and proactively drive outstanding items toward completion What We’re Looking For Experience with licensing, permitting, certifications, credentialing, registrations, regulatory compliance, or a similar function Experience researching requirements across multiple states or jurisdictions strongly preferred Comfortable independently contacting government agencies and regulatory bodies Strong Microsoft Excel and Microsoft Office skills Experience managing renewals, expiration dates, recertifications, or other recurring compliance requirements Ability to organize and manage large amounts of detailed information across multiple deadlines Strong research and problem-solving skills Excellent written and verbal communication skills Highly organized with exceptional attention to detail Comfortable working independently and figuring out next steps when there is not an established process Experience building trackers, workflows, processes, or administrative functions from scratch is highly preferred Transferable Backgrounds Candidates do not need to come from one specific industry. Relevant experience could include: Corporate or business licensing Construction licensing and permitting Healthcare credentialing Transportation or fleet compliance Insurance licensing Professional licensing Regulatory compliance Field service compliance Franchise or multi-location compliance Why This Opportunity? This is not a role where you’ll simply inherit an established process and maintain it. You’ll have the opportunity to help determine what the process should be and build it from the ground up . The person hired will have meaningful ownership from the beginning and will play an important role in supporting a new national initiative. As the program develops, there is also potential for the position to grow into broader project and program coordination responsibilities.

  • Elmhurst, IL

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