Lead Client Partner - Business Development (New York)

Lead Client Partner - Business DevelopmentReady to turn bold ideas into real-world impact?At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.Job DescriptionResponsibilities: Understand customer needs and translate them into winning proposals for Genpact and its customers. Generate new leads and provide guidance and thought leadership on business issues facing C-level executives. Penetrate new strategic accounts for Genpact and identify growth opportunities within existing accounts. Develop and drive strategic sales initiatives for Genpact, understanding the marketplace and competitors’ offerings. Leverage networks to create opportunities by identifying leads within customer organizations globally. Build and maintain CxO-level relationships within customer organizations to enhance customer satisfaction and deliver impactful business outcomes. Provide insights into customer financials and business strategies, contributing to operational teams to enhance the customer's performance. Cross-sell Genpact’s products, ensuring greater growth penetration and maintaining a consistent pipeline of opportunities.QualificationsBachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business AnalyticsCertificationsRequired SkillsBudgeting, Business Development, Finance, Record To Report (R2R), Sales, Sales and Operations Planning (S&OP), Salesforce Sales Cloud, Sales Performance Management (SPM), Strategic Planning, Supply Chain Planning (SCP)LanguageEnglish (Required)Language Proficiency -Proficient - C2Additional Job Location -Job TypeRegularMaster Skill List -Business DevelopmentRemote Type -HybridWork Shift -Variable (United States of America)The approximate annual base compensation range for this position is:210,000 to 300,000 USD“Los Angeles California-based candidates are not eligible for this role”The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.Why join Genpact?Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matterMake an impact – Help global enterprises solve business challenges that matterAccelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay aheadWork with the best – Join 140,000 bold thinkers and problem-solvers who push boundaries every dayThrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the 140,000 coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. J-18808-Ljbffr

Senior Global Executive Recruiter (, WA, United States)

About the Role As a Senior Global Executive Recruiter, you will play a critical role in building the leadership, commercial, and corporate teams that enable Spire to grow and deliver for customers around the world. Your primary focus will be executive, commercial, and general and administrative (G&A) hiring across North America and other international markets. We are looking for an accomplished search professional who brings a strong track record, established market networks, and the ability to engage high-caliber passive talent across a broad range of corporate disciplines and leadership levels. Reporting to the Global Head of Talent Acquisition, you will act as a trusted advisor to hiring managers and senior leaders. You will combine executive search discipline, market intelligence, proactive sourcing, and sound judgment to shape effective hiring strategies and deliver high-quality talent in a fast-paced global organization. You will also flex into other complex or specialist searches when business priorities require. What You'll Do Strategic Partnership & Search Advisory Partner closely with hiring managers and senior leaders to understand business priorities, workforce plans, and current and future hiring needs. Lead intake meetings to define the search strategy, candidate profile, assessment approach, interview plan, and realistic delivery timeline. Provide clear advice on talent availability, competitor activity, compensation, market conditions, and factors that may affect the quality or pace of a search. Influence and, where appropriate, challenge hiring decisions through evidence, market intelligence, and thoughtful recommendations. Coach hiring teams on candidate assessment, interview quality, inclusive hiring, and effective decision-making. Executive Search & Full-Cycle Recruiting Own the full recruitment lifecycle, from intake and market mapping through outreach, assessment, offer acceptance, and pre-boarding partnership. Lead complex and business-critical searches across executive, commercial, and a broad range of G&A disciplines, including senior individual contributor, management, director, and executive-level appointments. Apply rigorous search methodology to identify, approach, and convert passive candidates, including confidential or highly sensitive assignments. Leverage an established professional network, referrals, LinkedIn Recruiter, industry relationships, and targeted market mapping to reach exceptional talent. Build and maintain long-term relationships with senior professionals and future candidates, creating sustainable pipelines ahead of hiring demand. Partner with Compensation, HR Business Partners, HR Operations, and hiring leaders throughout the assessment and offer process. Manage external search firms selectively where additional specialist reach or capacity is required. Management Information & Decision Support Provide concise, decision-useful management information on active searches, including pipeline quality, market coverage, candidate conversion, delivery risks, and expected timelines. Translate search data and market feedback into clear recommendations that help leaders refine requirements, remove process barriers, and make timely hiring decisions. Present search progress and talent-market insights through regular stakeholder updates, using appropriate dashboards, reports, and narrative commentary rather than data in isolation. Use recruiting metrics and search outcomes to identify trends, improve forecasting, strengthen search strategy, and continuously improve hiring effectiveness. Talent Attraction & Operational Excellence Develop a strong understanding of Spire's markets, products, customers, competitors, and growth priorities so you can represent the opportunity credibly. Act as a compelling brand ambassador, communicating Spire's mission, culture, and employee value proposition to senior candidates. Maintain accurate and timely recruiting activity in Greenhouse ATS and related recruiting technologies. Manage multiple concurrent searches while maintaining pace, quality, confidentiality, and an excellent candidate experience. Identify practical opportunities to improve search processes, documentation, interview consistency, and stakeholder capability. Ensure recruiting practices remain compliant with applicable employment laws and company policies. What You'll Bring A strong track record in executive search or senior-level recruitment, ideally gained within a high-quality search agency, in-house executive recruiting team, or a combination of both. An extensive and relevant professional network, with demonstrated success leveraging relationships to identify and engage high-caliber passive talent. Broad experience recruiting across commercial and G&A disciplines, with the versatility to move between functions, leadership levels, and international markets. Strong business acumen and the curiosity to understand complex roles, markets, operating models, and organizational challenges. A consultative style and the credibility to influence senior stakeholders through evidence-based advice and clear market insight. Excellent research, market-mapping, outreach, assessment, and candidate-management capability. The ability to synthesize search data, identify meaningful trends, and present management information that supports effective decisions. High levels of ownership, judgment, discretion, resilience, organization, and attention to detail. Excellent written and verbal communication skills. Minimum Qualifications 10 years of full-cycle recruitment or executive search experience within technology, SaaS, aerospace, geospatial, data and analytics, or another complex, high-growth environment. Demonstrated success delivering complex, senior, and executive searches across a broad range of commercial and G&A functions. A proven record of building and leveraging professional networks to deliver difficult-to-find and passive talent. Experience independently managing searches from intake and market mapping through assessment and offer acceptance. Strong experience with LinkedIn Recruiter, modern sourcing tools, and an Applicant Tracking System, preferably Greenhouse or a comparable platform. Experience recruiting across multiple geographic regions, including North America and EMEA. Authorization to work in the United States and ability to work in a hybrid environment from our Tysons, Virginia office. Preferred Qualifications Experience recruiting within satellite, aerospace, geospatial, Earth Intelligence, data analytics, or a global technology organization. Experience supporting a publicly traded company or other complex, internationally distributed business. Experience partnering with Compensation and HR Business Partners on role design, hiring strategy, and offer development. Familiarity with compensation benchmarking, labor-market analytics, recruiting dashboards, and executive search reporting. Experience managing confidential executive or leadership searches. Why Join Spire? At Spire, you'll help build the teams developing technology that improves how the world understands our planet. You'll collaborate with colleagues across the globe, partner with innovative business leaders, and contribute to a company where your work directly influences our ability to grow and deliver for customers. We're committed to creating an environment where people can do their best work, grow their careers, and make a meaningful impact. Our Values We Are Global - We embrace diverse perspectives and work as one global team. We Are Unbounded - We think boldly, challenge convention, and continuously innovate. We Are Faster - We move with urgency and focus on delivering value. We Are Reliable - We build trust through accountability and consistent execution. We Are Relentless - We continuously improve ourselves, our products, and our customer experience. We Are Collaborative - We achieve more together than we ever could alone. Compensation Base Salary Range: $130,500-$171,000 USD Actual compensation will be determined based on experience, skills, geographic location, internal equity, and business needs. This position may also be eligible for annual incentive compensation, equity, and Spire's comprehensive benefits package. The anticipated base salary range for this position is listed below. Final base salary for this role will be based on the location, skills, experience and qualifications. In addition to base compensation, this role may be eligible for annual equity awards and our employee benefits program, including vacation, sick, and personal time off; optional medical, dental, vision, life, and disability coverage; a 401(K) plan; health and wellness reimbursement program; and participation in Spire’s Employee Stock Purchase Plan. Salary Range $130,000 — $171,000 USD Global Perks Name Your Satellite Program (NYSP) Launch Attendance Generous Time Off Policy Education Assistance Program Employee Assistance Program (EAP) Employee Stock Purchase Program (ESPP) Family Leave Fitness Reimbursement Employee Referral Program Healthy snacks & beverages in every office

Customer Success Manager (New York)

About us At Pencil, we are driving innovation in advertising technology through our state-of-the- art SaaS product, which harnesses Generative AI to redefine content creation. Our mission is to make AI the default in advertising without replacing creative people. To achieve this, we need to make sure that our technology isn’t just in the hands of big brands - we need to try to help small businesses and creative individuals too. About the role As a Senior Customer Success Manager at Pencil, you’ll lead by example: managing one of our high-impact accounts, designing scalable adoption strategies, and helping define how we deliver customer success at scale. You’ll work closely with the Head of Customer Success to build the systems, insights and practices that ensure every client achieves measurable value from Pencil. Job requirements Extensive experience in Customer Success, Onboarding, or Implementation within SaaS or creative technology. Proven track record of improving adoption, retention, and satisfaction across enterprise clients. Experience managing or scaling programs across large brands with multiple sub-brands or business units. Strong data literacy and ability to translate insights into action. Excellent communication and presentation skills. Familiarity with advertising, marketing technology, or generative AI (preferred). You’ll Thrive Here If You… You see how adoption, engagement, and retention all connect to business growth. You act like an owner - you take accountability for client outcomes and for improving how our team delivers them. You’re driven by impact - you focus on what moves the needle for customers and the business. You value collaboration - you build strong cross-functional relationships and communicate with intent. Job responsibilities Own and lead one of our largest, high-value enterprise accounts, driving deep adoption, renewal success, and long-term growth. Build and maintain strategic relationships across multiple business units, agencies, and departments. Design and execute scalable onboarding and training programs, tailoring bespoke approaches where needed for enterprise clients. Drive adoption and engagement using data-led insights to inform strategy and client actions. Lead renewal strategy, reduce churn, and increase customer satisfaction (NPS/CSAT). Identify and support expansion opportunities in partnership with Account Managers. Collaborate with Product, Engineering, and Creative to advocate for customer needs and influence roadmap priorities. Contribute to internal enablement, playbooks, and scalable customer success initiatives. Actively engage in the Pencil Community, supporting and celebrating customer success with GenAI. Our benefits 25 days PTO plus public holidays, although we operate a Flexible Time Off scheme Health insurance / private medical cover Monthly stipend towards wellness, fitness, and learning and development Enhanced parental leave policies, whether you become a parent through birth, adoption or surrogacy On-site access to our customer’s New York office for collaboration and partnership. Flexible working hours. J-18808-Ljbffr