Partnership Coordinator (Franklin Park)

Join our growing company! Expand yourself and your potential to succeed! Join our staff of motivated, forward-thinking individuals and thrive in an atmosphere of teamwork and collaboration. Position Summary: Responsible for supporting the business development team, manufacturers’ representatives, and business unit leads in Go-To-Market and customer partnership efforts. Assists with general sales coordination, market intelligence gathering, identification of new territories, and other general sales support tasks. Has a knowledge of, or is willing to learn the sales cycle for hyperscale, alternative energy, Original Equipment Manufacturers, Aftermarket Services, integrator, and other key target markets. Acts as the eyes and ears for the sales organization to arm the business development team, manufacturer’s representatives, and business unit leads with information needed to identify new potential partners and maintain existing relationships. Essential Duties and Responsibilities include the following. Other duties may be assigned. Work closely with the business development team, manufacturer’s representatives, and business unit leads to understand the needs, pain points, and growth opportunities for key potential partners and target markets. Keeps current with news, updates, trends, for key markets and customers such as: hyperscalers, alternative energy providers, engineering firms, construction firms, distributors, etc. Assist with tracking partnership opportunities, customer projects, and key account activities to help support territory growth. Assists the Partnership Manager in managing network of manufacturer’s representatives, including identifying new representatives, scheduling introductory/biweekly calls, and other related support activities. Maintain accurate and timely records of customer interactions, partnership activities, opportunities, and project updates. Generate and distribute reports, pipeline updates, and customer activity summaries as requested. Prospect for partners in key target markets and prepare outreach reports for business development team, manufacturer’s representatives, and business unit leads. Coordinate customer meetings, training sessions, presentations, visits, and follow-up communications. Respond to customer inquiries and collaborate with internal teams to ensure timely resolution of requests. Assist with the preparation of quotations, proposals, bid packages, and other related documents. Regular in-person attendance is an essential function of this job. Supervisory Responsibilities This job does not have supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelors’ degree in Business Administration, Marketing, or a related field 2-4 years of experience in Sales or Marketing position Knowledge and Skills: Knowledge of the Switchgear, UPS, Data Center, and Power Distribution industries preferred. Professional written and verbal communication and interpersonal skills Team player, able to work within a team environment Must be able to read, write and converse fluently in English with the level of competency that will permit the applicant to function in the position. Examples of job duties that require a high level of English fluency are: communicate verbally and in writing with management, customers and internal teams Proficient in Microsoft Suite, particularly: Excel, PowerPoint, Word. Work Location: Franklin Park, IL H1B Sponsorship is not available for this position No remote work for this position

Project Coordinator (Construction or Electrical) (South Amboy)

PROJECT COORDINATOR Location: South Amboy, NJ WHO IS FIRSTCALL GROUP? Statewide Conditioning/SCI offers a full range of HVAC services throughout New Jersey. Founded in 1986, they have grown to serve multiple Fortune 500 companies. Founded in 1986, Statewide partnered with FirstCall Group in 2026. FirstCall Group is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction. FirstCall Group not only partners with companies to nurture growth in the market but also provides equal focus on employee growth and development as well. We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job. BENEFITS OVERVIEW FirstCall Group values our employees' well-being, growth, and success! Employees are offered a robust benefits package, including: Competitive Weekly Pay Comprehensive Healthcare Coverage - Medical, Dental, Vision, More (Includes some 100% Company-paid plans) Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays Veterans Day for Veterans Career Growth & Development - Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program Generous Referral Bonus of $2,500 per referral Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowance POSITION OVERVIEW We are currently seeking a Project Coordinator to join our fast-growing team. This position requires a skilled multi-tasker to work with our project team to facilitate the successful movement of information throughout the lifecycle of projects. Candidates should possess a strong work ethic, a team mindset and be able to work with minimal supervision. JOB RESPONSIBILITIES Complete project bookings as per established procedures Manage project file structures in hardcopy and digital formats Prepare billing (AIA) summaries for all project managers and perform contract invoices along with updating on WIP log Prepare and submit contracts and construction permits when required Work with project management to ensure field staff are provided with daily schedules and relevant information Prepare & track RFI’s, Submittals, and change orders. Purchasing/ordering/receiving equipment and coordinating delivery to project worksite or company warehouse with project managers Completing RMA’s for returns of defective materials Maintain tax exempt certificates from customers and prepare for vendors Run Purchase order and/or labor reports for Project Managers Attend departmental and intercompany meetings as requested Obtain certificates of insurance for customers and from subcontractors Prepare and process subcontractor agreement paperwork Review vendor/subcontractor invoice discrepancies when necessary Project filing- purchase orders, packing slips, spec sheets, and similar Compile and submit closeout packages and warranty statements for projects Assist with answering company phone lines when receptionist is unavailable Adhere to all established company standard operating procedures and recommend improvements when applicable Perform other duties as needed ACCOUNTABILITIES Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry Elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC & Building Automation needs ORGANIZATIONAL ALIGNMENT This position reports to the local Coordination Manager. QUALIFICATIONS 3 years’ Project Coordination experience required, in either Construction or Electrical High School diploma or GED equivalent and a quick learner Project management experience, a plus Knowledge of the HVAC or Construction industry preferred Timberline Sage 300 CRE experience is preferred Excellent time management skills and prioritization of tasks to meet deadlines and work on multiple project tasks simultaneously Analytical thinking with strong attention to detail Excellent communication skills and customer-centric approach Proficient with Microsoft Office: Outlook/Word/Excel/Teams Smartsheet experience a plus Must be punctual, dependable and be able to take initiative and be proactive Embrace change in processes as the company continues to grow

Assistant Superintendent (Queens)

J&R Metro is the real estate development arm of JLJ IV Enterprises, a heavy civil contractor that has delivered utility and road reconstruction projects for the City of New York for more than 25 years. Building on that foundation, J&R Metro develops and builds commercial, mixed-use, and low-rise residential properties. We are currently recruiting for an Assistant Superintendent, who will serve as the lead on-site field representative, running the job site day to day, coordinating trades and subcontractors, and ensuring the work is completed safely, efficiently, and according to plans and contract requirements. The Assistant Superintendent will report to the Project Manager and work closely with the development team to plan and execute work activities including selective demolition, structural repairs, building envelope and façade upgrades, MEP systems, interior fit-outs, and site improvements. The first assignment is the renovation of an existing mixed-use commercial building on Long Island. This is an excellent opportunity for an early-career construction professional to take ownership of a project and grow into a Superintendent role, with the backing of JLJ’s experienced field leadership. J&R Metro is a subsidiary of JLJ IV Enterprises, headquartered in Queens Village, NY, with development projects across Long Island and the greater New York area, and this position would be an on-site role. The company offers competitive compensation packages that include full medical and dental coverage, 401K with a company matching program, 2 weeks paid vacation and sick leave. Key Responsibilities: Field Operations Management Direct and oversee all daily field construction activities as the lead on-site representative. Coordinate labor, materials, equipment, deliveries, and subcontractors to meet project schedules. Develop and implement two- to three-week look-ahead schedules and work sequencing. Verify that work complies with drawings, specifications, and approved submittals. Track daily manpower, productivity, and site activities, and maintain accurate daily reports and photo logs. Trade & Subcontractor Coordination Coordinate daily activities of trades (demolition, framing, MEP, roofing, façade, finishes) to prevent conflicts and delays. Communicate daily work assignments and expectations to trade foremen. Monitor subcontractor manpower and progress, and address performance issues directly, escalating to the Project Manager as needed. Manage site logistics, including deliveries, material storage, hoisting, and site access. Project Schedule Management Work with the Project Manager to develop and maintain the project schedule. Identify potential delays early and implement corrective actions, keeping the Project Manager informed. Schedule inspections, deliveries, and utility shutdowns in coordination with the project team. Safety Enforce company safety policies and site-specific safety plans. Conduct daily safety walks and weekly toolbox talks. Identify and correct unsafe conditions or behaviors on site. Ensure compliance with OSHA regulations and maintain safe separation and protection for occupied areas, tenants, and the public where applicable. Quality Control Inspect work in progress to ensure it meets project specifications and quality standards. Identify and document existing-condition issues uncovered during renovation work. Coordinate testing and inspections with third-party inspectors and local building department officials. Develop and track punch lists through project closeout and turnover. Coordination with Project Team Collaborate with the Project Manager, architects, and engineers to plan work activities. Communicate field conditions, progress updates, and issues impacting cost or schedule. Assist with RFIs, submittals, and resolving design conflicts or unforeseen existing conditions. Support progress reporting, as-built documentation, and closeout documents. Stakeholder Coordination Coordinate with town and village building inspectors, fire marshals, and utility companies. Interact professionally with existing tenants, neighbors, and property management to minimize disruption. Ensure permits are current and posted, and that site access, protection, and signage are maintained. Qualifications: Bachelor’s Degree in Construction Management, Civil Engineering, or a related field required. Minimum 3 years of field experience in commercial, mixed-use, or residential construction (e.g., Assistant Superintendent, Field Engineer, Project Engineer, or similar role). OSHA 30-hour Certification required; OSHA 10 accepted with commitment to complete OSHA 30 within 90 days of hire. Experience with renovation, interior fit-out, or adaptive reuse projects strongly preferred. Working knowledge of construction means and methods and building systems (structural, MEP, envelope), and the ability to read construction drawings and specifications. Familiarity with New York State building codes and Long Island municipal permitting and inspection processes a plus. Proficiency with Microsoft Office; experience with construction management software (e.g., Procore) a plus. Valid driver’s license and reliable transportation. Key Competencies: · Ability to walk and stand for extended periods on an active construction site, climb ladders and stairs, and navigate uneven terrain. · Ability and willingness to work outdoors and in unconditioned spaces in varying weather conditions. · Ability to work in a fast-paced construction environment. · Ability to work independently and take ownership of a job site, with a strong desire to grow into a Superintendent role. · Strong organizational, communication, and conflict resolution skills. · Strong problem-solving skills and attention to detail. Base Compensation: Approximately $95K-$110K plus weekly car stipend, depending on experience .

AI Engineer – LLMs & Python (New York)

Intellibus designs and engineers technology platforms for established FinTech and financial-services firms. We build production-grade systems that help organizations solve complex business problems through software engineering, data, and emerging technologies. We are looking for engineers who can turn AI capabilities into practical, reliable applications that deliver measurable business value. The AI Engineer Role We are hiring hands-on AI Engineers to design, develop, integrate, and deploy AI-powered applications using large language models (LLMs), Python, prompt engineering, SQL, and modern data platforms. You will work across the AI application lifecycle, from understanding business requirements and preparing data to building LLM integrations, evaluating outputs, and deploying production-ready solutions. This is an engineering role, not a research-only or strategy-only position. We need candidates who can write code, work directly with data, troubleshoot technical issues, and deliver functioning applications. Experience with Microsoft Azure and Microsoft Fabric is especially relevant. What You Will Do AI & LLM Engineering Build and integrate applications powered by large language models. Develop, test, and refine prompts to improve response quality, consistency, and relevance. Design reusable AI workflows and integrate LLM capabilities into existing enterprise applications. Evaluate model outputs, manage edge cases, and improve the reliability of AI-generated responses. Apply appropriate validation, security, and error-handling practices. Python Development Develop production-quality Python applications, services, and automation. Build APIs and backend components that connect AI models, data sources, and enterprise systems. Write maintainable code, perform debugging, and contribute to testing and deployment. Data Engineering & Modeling Work with SQL, relational data, and structured or unstructured data sources. Develop data models and data-processing workflows that support AI applications. Prepare, validate, transform, and retrieve data for LLM-based solutions. Use Microsoft Fabric and Azure data services to support data integration and AI workflows. Azure & Production Delivery Develop and deploy AI-enabled solutions using Microsoft Azure. Integrate AI services with enterprise applications, APIs, and data platforms. Monitor application performance, troubleshoot issues, and optimize reliability. Collaborate with engineering and business teams to deliver working solutions against defined requirements. What Sets You Apart We are looking for engineers who demonstrate several of the following: You have hands-on experience building applications using Python. You have practical experience working with LLMs, generative AI, and prompt engineering. You understand how to integrate AI capabilities into real applications rather than relying solely on AI tools. You have strong SQL skills and an understanding of data modeling. You have experience with Microsoft Azure and, ideally, Microsoft Fabric. You can work with APIs, data pipelines, and enterprise application integrations. You understand testing, debugging, and production deployment. You can explain technical decisions and deliver solutions independently. Technology Ecosystem AI: LLMs, generative AI, prompt engineering, AI application development, model evaluation Programming: Python, APIs, backend development Data: SQL, data modeling, data transformation, data integration Cloud: Microsoft Azure, Azure AI services Data Platform: Microsoft Fabric Engineering Practices: Testing, debugging, deployment, monitoring, production support Compensation: $75 - $85 / Hour Our Process Initial Screening: 15-minute video call with the Recruiting Team. Assessments: One proctored GQ multiple-choice assessment and a SlideWare presentation (under 2 hours). Interview Rounds: Three 30-minute video interviews with the Technical Team, Project Lead, and Executive Team. Offer: Final decision and job offer. If this sounds like the kind of work you want to be doing, apply now. Our team will be in touch within the hour.

Business Analyst (Manhattan)

We're Hiring: Business Analyst / Project Manager Location: Hybrid –Manhattan, NY Job Type: Contract We are looking for a detail-oriented, results-driven, and proactive Business Analyst / Project Manager with 15 years of experience in Healthcare, Data Processing, and Information Technology. The ideal candidate will have strong analytical and technical skills, excellent communication abilities, and a proven track record of managing projects, gathering requirements, and implementing healthcare systems. Key Responsibilities & Skills: Healthcare IT and data processing experience Medicare and Medicaid billing knowledge Data analysis and workflow development Systems and applications implementation Business and system analysis Requirements gathering and documentation Project planning, prioritization, and deadline management Stakeholder communication, facilitation, and negotiation Strong client relationship and project management skills Interested or know someone who would be a good fit? Please send your resume on [email protected] Hiring BusinessAnalyst ProjectManager HealthcareIT Medicare Medicaid ContractJobs NYJobs NJJobs Medicare Medicaid Thanks and regards, Nidhi Singh Email: [email protected] NLB Services is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to any legally protected characteristic, including disability and protected veteran status. For recruitment accommodations, contact your recruiter or [email protected]

Director of Operations - Dental Group (Seattle)

We're Hiring: Director of Operations | Doctor-Owned General & Multispecialty Dentistry | Seattle, Washington. A $15M dental organization runs on its systems. We're looking for a leader to strengthen and scale them. We're a growing general and multispecialty dental group seeking an experienced Director of Operations to turn strategy into consistent execution. You'll report directly to the Owner & CEO and have real authority to shape our growth. What you'll lead Daily operations across general dentistry and specialties, e.g., orthodontics, periodontics, oral surgery & prosthodontics. Budgeting, practice performance, and financial accountability Human Resources, Manager coaching, and team development Scheduling, patient flow, staffing, and resource utilization Revenue cycle performance with our billing and administrative teams Scalable systems that support sustainable growth Partnership with clinical leaders so operational goals serve quality patient care What you bring • Operations leadership in dentistry, ideally in a multiple-doctor, multispecialty organization • Strong financial judgment and fluency with performance metrics • A record of developing leaders and building accountable teams • Composure and follow-through in a busy clinical environment • A collaborative style and respect for clinical judgment Why this role You'll join an established organization with the scale to take on real operational challenges, and the leadership support to see your work show up in the numbers, the team, and the patient experience.

Senior Analyst Web Analytics (New York)

Job Title: Senior Analyst Web Analytics Location: New York, NY 10017 Duration: 9 Months Job Type: Temporary Assignment Work Type: Remote Pay Rate: $57.14-$57.14/HR Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients worldwide. Job Description: In this role, you will partner with channel owners, strategists, and technologists to improve the digital experience and better connect prospective patients to the world-class care at Client. This role offers a unique opportunity to “lead from the front” - surfacing insights that will help drive our marketing forward, while also serving as a thought-partner as we build strategies for the future. Job Responsibilities: Reporting to the Senior Director of Marketing Measurement, Analytics, and Insights, you will: Serve as a thought-partner for Analytics, Digital Experience, and Product teams; conducting analyses, building reports, uncovering insights, and recommending improvements. Monitor the health of web performance indicators such as traffic volumes, audience composition, and conversion rates. Deliver content insights that drive understanding and improvement in how our teams write. Assist with ad hoc Web Analytics requests from across Marketing & Communication. Help to manage the integrity of our Web Analytics data by ensuring proper taxonomy and tracking practices are upheld across Marketing and Communication. Champion a hybrid “Service/Self-Service” analytics model within M&C - educating stakeholders as you collaborate on data projects. Senior Analyst, Marketing Science, Marketing & Communication In this role, you will partner with stakeholders to answer key business questions – analyzing data, uncovering meaningful insights, presenting findings, recommending improvements, and enabling data-driven decision-making for our stakeholders. Your impact will help us to better connect those affected by cancer to the resources and care that they need – contributing to our mission to End Cancer for Life. Reporting to the Manager, Marketing Science, you will: Support critical reporting workstreams for organization-level and executive-level reporting, particularly related to Marketing’s impact on institutional demand. Assist with the creation and ongoing management of data tables for use in various data applications. Monitor and report on performance for various aspects of our Marketing & Communication ecosystem; using data visualization, decks, and other forms of communication. Conduct focused analyses to answer business questions, joining and transforming disparate data to establish clear takeaways. Work with Analytics, IT, and Marketing stakeholders to help build, optimize, scale, and manage our Business Intelligence ecosystem. Collaborate with internal stakeholders and agency/vendor partners, ensuring your expertise and our collective Marketing Analytics perspective shines through. Champion a hybrid “Service/Self-Service” analytics model within M&C – educating peers as you build solutions to help them. Manage workspaces, data refresh, dataflow creation, and the ongoing improvement of our data processing efficiency; including automation, where possible Help to improve the taxonomy, process, and technical infrastructure that supports our data work across the organization. Required Skills & Experience: Three (3) or more years’ experience working in a marketing analytics role. Experience with Google Analytics, Adobe Analytics, Heap, and/or similar tools is required. A strong, practical understanding of Web Analytics technology. Strong verbal and written communication skills, with the ability to synthesize sophisticated information and convey complex ideas in an accessible manner. An ability to instill confidence and drive influence through presentations and live collaboration. An intrapreneurial mindset, seeking out ways to continuously improve both what is produced and how work gets done. A grasp of how various Paid, Earned, and Owned marketing channels work. An understanding of relational databases and supporting concepts; including granularity, keys, joins, and transformations. Familiarity with Google Tag Manager and basic web technology concepts. You have: Three or more years’ experience working in a Marketing Analytics role. Working knowledge of common marketing data types, including web/mobile analytics (e.g., Google Analytics, Heap), advertising analytics (Google Marketing Platform, Meta, The Trade Desk, etc.), and phone tracking (e.g., Invoca). Experience with SQL and various downstream data applications (business intelligence, et al.). Experience with Microsoft PowerBI, Databricks, and/or dbt is a plus. The ability to understand the context of data and how it can inform business analysis. Confidence in verbal and written communication, with the ability to synthesize sophisticated information and convey complex ideas in an accessible manner. An intrapreneurial mindset, seeking out ways to continuously improve both what is produced and how work gets done. Required Education: High School Diploma. TekWissen® Group is an equal opportunity employer supporting workforce diversity

Certified Medical Coder (Greenwood Village)

Lakeshore Talent is in search of a Code Review Specialist – Medical Coding Methodology & Litigation Support Location: Greenwood Village, CO (Denver Tech Center) Position Type: Direct Hire Salary: $75,000–$85,000 annually Schedule: Monday–Friday, with Wednesdays remote and the remaining days in the office Start Time: 7:00 AM or 8:00 AM Position Overview Lakeshore Talent is in search of a detail-oriented Code Review Specialist to join a growing team specializing in medical coding methodology, billing review, and litigation support. This role is ideal for an experienced medical coding professional who enjoys analytical work, takes pride in accuracy, and is interested in improving processes rather than simply following established procedures. In this position, you will review medical records and billing documentation, validate CPT and HCPCS procedure codes and modifiers, and ensure that coding decisions are accurate, consistent, and well-documented. Your work will support the development of transparent, defensible medical damage valuations used in litigation-related cases. Beyond day-to-day code review, you will play an important role in refining coding methodologies, improving workflows, developing training resources, and establishing clear guidelines that help the team work more efficiently. You will also serve as a knowledgeable resource for expert witnesses, attorneys, paralegals, and internal teams, helping them understand the review process and the rationale behind coding decisions. This is an excellent opportunity for someone who combines strong technical coding knowledge with critical thinking, communication, and a process-improvement mindset. Key Responsibilities Medical Coding Review Organize medical records and billing documentation into a clear, logical structure that supports efficient and thorough review. Compare captured billing information against medical records to validate CPT and HCPCS procedure codes and modifiers, making corrections when supported by the documentation. Evaluate procedures across applicable billing components, including professional services, facility charges, anesthesia, and other related services. Apply established coding review methodologies consistently and document the rationale behind decisions to ensure transparency and reproducibility. Identify missing, conflicting, or ambiguous documentation and address discrepancies according to established review guidelines rather than assumptions. Manage multiple cases and review assignments while meeting established deadlines and maintaining quality standards. Methodology Development & Process Improvement Identify inefficiencies, recurring questions, inconsistencies, and potential errors within existing coding methodologies and workflows. Recommend practical improvements to clarify coding rules, simplify processes, and improve review accuracy and efficiency. Implement approved changes by updating procedures, documentation, reference materials, decision rules, and examples. Develop and contribute to training materials, worked examples, quality checks, and job aids to support consistent reviews and streamline onboarding. Use feedback and recurring questions from colleagues, expert witnesses, and clients to identify opportunities to improve methodology documentation. Collaborate with team members to create scalable processes that support future growth. Expert Witness & Client Support Serve as a knowledgeable resource for expert witnesses regarding coding review procedures, methodology, and supporting documentation. Respond to questions clearly, accurately, and professionally, providing transparent explanations of the review process. Build strong working relationships with expert witnesses through dependable work, timely communication, and consistent attention to detail. Respond to attorney and paralegal questions regarding the coding review process and the scope of the company's audit services. Clearly explain coding concepts and procedures to audiences with varying levels of technical knowledge, including legal professionals. Support expert witnesses in understanding the review methodology while respecting their independent review processes and professional opinions. Case Coordination & Cross-Functional Collaboration Develop an understanding of the full case lifecycle, from medical record intake and bill capture through valuation and reporting. Partner closely with Case Managers before and after the coding review process to identify incoming data issues and ensure completed reviews are ready for valuation. Consider the impact of proposed process changes on upstream and downstream workflows. Serve as a trusted coding resource for Case Managers and other internal teams. Contribute to a collaborative environment focused on accuracy, continuous improvement, and effective case management. Qualifications & Requirements Bachelor's degree or an equivalent combination of education and certified coding experience. At least 3 years of hands-on, credentialed medical coding experience, including professional procedure coding. Current coding certification, such as CPC, CCS, CCS-P, COC, or an equivalent credential. Working knowledge of medical documentation and coding related to orthopedics, pain management, physical therapy, and neurology. Strong understanding of CPT and HCPCS coding guidelines and conventions, including modifiers. Foundational understanding of how medical procedures are billed across professional, facility, anesthesia, and other applicable components. Ability to explain coding processes clearly, both verbally and in writing, to technical and nontechnical audiences. Intermediate Microsoft Excel skills. Strong analytical skills and exceptional attention to detail. A process-improvement mindset, including the ability to recognize inefficiencies, identify the root causes of problems, and recommend practical solutions. Comfort receiving constructive feedback and providing candid, professional feedback to improve workflows and outcomes. Ability to manage competing priorities and meet deadlines in a detail-intensive environment. Preferred Qualifications Certified Professional Medical Auditor (CPMA) or another auditing credential. Specialty coding certifications, such as COSC (orthopedics) or CANPC (anesthesia). Experience conducting coding audits, quality reviews, or other structured review processes. Experience developing or contributing to coding policies, audit procedures, training materials, reference guides, or job aids. Experience improving standardized processes or documenting complex procedures for team-wide use. Compensation & Benefits Annual salary of $75,000–$85,000, depending on qualifications and experience. Medical, dental, and vision insurance. 401(k) with company match. Monthly cell phone contribution of $75. Generous vacation policy, starting at 15 days per year. Company-paid holidays. Work-from-home Wednesdays. Summer Friday office hours. Company-provided parking garage pass. Culture & Work Environment The organization values humility, honor, positivity, engagement, and innovation. These values guide daily decision-making, collaboration, and how team members support one another. The team fosters a collaborative, supportive environment where employees are encouraged to share ideas, help colleagues, and take ownership of meaningful work. Continuous improvement is an important part of the culture, and team members have the opportunity to contribute ideas that strengthen both individual performance and overall operations. Why This Opportunity? This role offers more than traditional medical coding work. It provides the opportunity to apply your coding expertise in a specialized environment that combines medical billing review, analytical problem-solving, and litigation support. You will have a meaningful voice in shaping coding methodologies, improving processes, and developing resources that help the entire team succeed. If you enjoy technical coding work, value accuracy and consistency, and are motivated by making complex processes clearer and more effective, this could be an excellent next step in your career. Interested candidates are encouraged to apply!

Operational Key Account Manager (Roselle)

Operational Key Account Manager | Roselle, IL | Hybrid working arrangement This is a hands-on operational role supporting and managing key customer accounts across Air and Ocean freight, ensuring shipments move efficiently while maintaining a high level of customer service. You will act as a key point of contact for major accounts, coordinating closely with customers, overseas offices, carriers, customs brokers, warehouses and internal operations teams. Compensation & Benefits Salary up to $100,000, depending on experience Bonus opportunity Hybrid working arrangement Comprehensive benefits package Opportunity to join an established international freight forwarding organization Career development and progression opportunities Key Responsibilities Manage the day-to-day operational requirements of key Air & Ocean freight accounts Serve as the primary operational contact for assigned customers Coordinate international shipments from booking through final delivery Monitor shipment status, milestones, exceptions and delivery schedules Work closely with overseas offices, carriers, truckers, warehouses and customs brokers Resolve operational issues quickly and provide proactive updates to customers Review shipping documentation and ensure accuracy and compliance Coordinate import and export activities across Air and Ocean freight Identify opportunities to improve processes, service levels and operational efficiency Maintain strong relationships with key customers and understand their specific requirements Track and report on account performance, service levels and operational KPIs Work closely with internal sales and operations teams to ensure customer expectations are consistently met Requirements 3 years of experience within international freight forwarding Strong hands-on experience across Air & Ocean freight Previous experience managing key accounts or major customer relationships Strong knowledge of international import/export procedures Experience coordinating shipments with carriers, overseas agents, customs brokers and other service providers Excellent customer service and communication skills Strong problem-solving and organizational abilities Ability to manage multiple shipments and priorities in a fast-paced environment Experience with a freight forwarding operating system such as CargoWise is preferred

DB2 Database Administrator (New York)

BCforward is seeking a highly motivated and experienced DB2 Database Operations (Ops) Engineer Note: Candidate must be local to any of these locations: Phoenix, AZ / New York, NY / Sunrise, FL. Job Title: DB2 Database Operations (Ops) Engineer Location: (Phoenix, AZ / New York, NY / Sunrise, FL) - Hybrid Duration: Long Term Contact Experience Level: Min 3–5 Years Position Overview We are seeking a highly skilled DB2 Database Operations (Ops) Engineer with strong application database management and modern IBM mainframe analytics architecture experience. In this role, you will bridge the gap between traditional database administration and agile application development. You will optimize, maintain, and support high-volume DB2 environments. The ideal candidate brings specific expertise in Q-Replication (QRE), IBM DB2 Analytics Accelerator (IDAA), and Datagate technologies to ensure seamless data movement and near-zero latency analytics. Prior experience working within an American Express (AMEX) environment or similar large-scale financial services infrastructure is preferred. Key Responsibilities Database Operations & Support: Monitor, maintain, and optimize mission-critical DB2 for z/OS and distributed application databases to ensure 24/7 availability and peak performance. Replication & Synchronization: Configure, manage, and troubleshoot IBM InfoSphere Data Replication via Q-Replication (QRE) to maintain real-time data streaming across systems. Analytics Acceleration: Administer and tune IBM DB2 Analytics Accelerator (IDAA) workloads, ensuring complex operational reporting queries run at maximum efficiency. Data Integration: Implement and manage Db2 Data Gate (Datagate) to securely and efficiently synchronize data from z/OS into cloud-native and distributed analytics environments. Application DB Support: Collaborate directly with application development teams on schema changes, SQL tuning, indexing strategies, and database deployment pipelines. Performance Tuning: Perform deep-dive root cause analysis on database performance bottlenecks, locking issues, and storage constraints. Compliance & Security: Adhere to strict financial sector compliance, data privacy standards, and change management workflows. Required Qualifications Experience: Minimum of 3 to 5 years (or more) of dedicated experience in DB2 Database Operations, Database Administration, or Application Database Engineering. Mainframe Analytics Stack: Proven, hands-on experience with IDAA (IBM Db2 Analytics Accelerator) and Db2 Data Gate (Datagate). Data Replication: Strong technical expertise in configuring and troubleshooting Q-Replication (QRE). Application Lifecycle: Solid understanding of application database design, logical/physical modeling, and deep proficiency in writing and tuning complex SQL. Environment: Comfortable working in complex, enterprise-grade, high-volume transactional environments. Preferred Qualifications Direct familiarity with Client technologies, architectural standards, change control protocols, and infrastructure is a major plus. Financial Services Background: Prior experience navigating heavily regulated environments with strict audit and compliance frameworks. Automation: Experience utilizing automated deployment tools, scripting (Python, Rexx, JCL), or DevOps pipelines for database changes. Certifications - like IBM Certified DBA, preferred scripting languages - a plus.

IT Service Management Manager (Lake Forest)

Position Overview The Manager, IT Service Management (ITSM) is a results-driven operational leader responsible for translating enterprise ITSM strategy into reliable, customer-focused service delivery across Novolex. Reporting to the Director, IT Service Management, this role provides operational governance for day-to-day IT service operations, ensuring services are delivered consistently, incidents are resolved with urgency, SLAs are met, and employee interactions with IT reflect a high standard of professionalism and accountability. This leader oversees three interconnected service domains: Service Desk operations, User Access Management, and the ServiceNow platform. Positioned between strategic direction and operational execution, the Senior Manager converts priorities into disciplined, measurable outcomes by driving accountability, secure access practices, continuous improvement, and consistent service performance across internal teams and managed service partners. Service Delivery Context & Business Value As Novolex accelerates operations across manufacturing, packaging, and distribution, reliable IT service delivery directly impacts employee productivity, operational continuity, and business confidence in IT. The Senior Manager, ITSM delivers measurable value across four critical dimensions: Operational Service Reliability: Ensure IT services are available, performant, and continuously improving — minimizing business disruption through disciplined incident response and proactive operational practices. Service Quality: Reinforce consistent, professional IT support practices that meet business expectations and sustain confidence in operational service delivery. SLA & Performance Accountability: Own service level commitments end-to-end, driving the operational discipline to consistently achieve performance targets across all support tiers and IT service domains. Continuous Service Improvement: Identify, prioritize, and execute improvement initiatives that reduce friction, minimize repeat incidents, and elevate service quality across the organization. Key Responsibilities Service Desk Operations Provide senior operational oversight of the service desk function delivered through a managed services provider, ensuring service reliability, SLA attainment, and alignment with business expectations. Serve as the senior escalation point for high-priority service desk issues, ensuring timely resolution, effective business communication, and accountable follow-through. Monitor service desk queue health, staffing coverage, first contact resolution rates, and service quality across all support channels. Define service desk operating expectations, escalation standards, and performance controls to drive consistency, accountability, and measurable service outcomes. Oversee Incident Management, Request Fulfillment, and Major Incident response coordination, including stakeholder communications, bridge management, and post-incident reviews. Analyze ticket volume trends, recurring incident patterns, and queue aging to identify systemic issues and drive root cause remediation through Problem Management collaboration. Report service desk performance trends, operational risks, and recommended corrective actions to the Director, ITSM and senior IT leadership. Partner with IT infrastructure, cybersecurity, applications, and other IT tower leaders to remove service barriers, accelerate resolution, and improve cross-functional accountability. User Access Management Provide operational oversight for user access request fulfillment, ensuring access is delivered accurately, securely, and in alignment with business, compliance, and identity governance requirements. Oversee user access request workflows, approvals, fulfillment quality, and SLA performance across enterprise systems and applications. Partner with cybersecurity, application owners, HR, and managed services providers to ensure access is provisioned, modified, and removed according to defined controls and lifecycle events. Monitor access request queues, aging, exception handling, and recurring fulfillment issues to improve accuracy, timeliness, and compliance readiness. Support audit and compliance activities by ensuring access fulfillment processes are documented, traceable, and consistently followed. ServiceNow Platform Oversee the operational use and continuous improvement of the ServiceNow ITSM platform, ensuring it serves as the core platform for IT service delivery, request workflow execution, knowledge management, and performance visibility. Ensure ServiceNow is used consistently and effectively by service desk and ITSM operations teams, maintaining accurate ticket data, categorization standards, SLA configuration, and reporting integrity. Own the ServiceNow service catalog — maintaining accurate service offerings, fulfillment workflows, and request routing rules that reflect current IT capabilities and business needs. Manage and expand the Novolex IT knowledge base within ServiceNow, ensuring articles are current, accurate, peer-reviewed, and accessible to both IT staff and end users via the self-service portal. Own the ServiceNow enhancement roadmap for ITSM operations, including intake, prioritization, testing, validation, deployment coordination, workflow automation, AI-assisted capabilities, virtual agent improvements, and catalog enhancements. Ensure ServiceNow dashboards and reports provide accurate operational visibility into FCR, MTTR, SLA attainment, backlog aging, CSAT scores, catalog performance, and overall platform data quality. SLA Management & Performance Reporting Own SLA compliance across incident priorities and service request categories, tracking performance in real time and intervening proactively when trends indicate risk of breach. Present concise service performance summaries and trend insights to senior IT leadership, highlighting risks, corrective actions, and improvement priorities. Establish and monitor operational KPIs aligned to business outcomes, using performance trends to improve service quality across ITSM functions. Team Leadership & Development Provide leadership, direction, and performance oversight for internal ITSM contributors while coordinating operational execution with managed services partners and cross-functional IT teams. Set clear expectations, reinforce accountability, and build a service culture focused on quality, responsiveness, and continuous improvement. Conduct regular one-on-one check-ins, performance reviews, and individual development planning conversations to grow team capability, engagement, and career progression. Manage staffing schedules, shift coverage, and on-call rotations to ensure appropriate support coverage across all business hours and critical operational windows. Partner with IT leadership and HR to recruit, onboard, and retain top ITSM talent, building bench strength and organizational resilience within the service delivery function. Facilitate team training, certification support, and cross-skilling initiatives across ITIL, HDI, ServiceNow, and identity governance tools to improve service quality, access fulfillment accuracy, and career growth. Vendor & Partner Coordination Manage the operating relationship with managed services providers, holding partners accountable for service desk performance, ITSM process execution, service quality, and continuous improvement commitments. Participate in vendor performance reviews, providing operational data and frontline service observations to inform contract management and renewal decisions. Drive provider accountability for service risk, major incident outcomes, recurring issue remediation, and continuous improvement commitments.

Arbor Field Supervisor (Las Vegas)

Exciting Opportunity: Field Supervisor, Arbor (Tree Care) We're seeking a motivated, hands-on leader with integrity and grit to drive continuous improvement in our tree care operations. As an experienced Climber and Field Supervisor, Arbor (Tree Care), you will lead our tree care teams and drive excellence in our service delivery. If you have a proven record of boosting productivity, climbing with and developing arborist teams, and delivering exceptional tree care results, we would love to hear from you! About Encore Landscape Management Named one of the 2025 Best Places to Work by Lawn and Landscape Magazine One of the fastest-growing full-service commercial landscape companies in the Southwest Services: Maintenance, Design, Installation, Tree Care, Irrigation & Plant Health About the Role As a Field Supervisor, Arbor (Tree Care), you will be at the forefront of our tree care operations, ensuring the delivery of exceptional arboricultural services. You'll be responsible for scheduling, training, and supervising our arbor team to deliver cost-effective tree services to our commercial clients. Collaborating with internal teams, you'll ensure our tree care division maintains the highest standards of quality, safety, and client satisfaction. What You'll Do Understand client needs through effective communication with the account management team Read, write, and comprehend work orders, training manuals, and any form of literature pertaining to the position, company, and industry Ensure job site safety and work quality meet Encore standards Help manage all tree services, including the coordination of materials, people, equipment, and subcontractors required to produce quality work Inspect properties prior to scheduled service to properly prepare specific action plans, adjust schedules as needed, and follow up Ensure work is executed with proper arboricultural techniques and equipment Perform hands-on work with crews as needed to meet work specifications and scheduling demands Implement and enforce Encore policies related to proper upkeep, maintenance, storage, use, and training required for tools and equipment Assist in hiring new crew members as needed Ensure crews follow proper safety protocols at all times Be available for emergency work and manage crews as needed even after normal business hours Maintain and manage all required administrative systems, including time recording, service schedules, and executed vs. budgeted performance Coordinate with account management teams to ensure tree job databases are consistently updated with current information Order materials as needed while monitoring costs and deliveries Enforce safety policies and procedures consistently, ensuring proper use of tools, equipment and PPE at all times Perform other related duties as assigned Minimum Qualifications 3-5 years of arboriculture | tree care supervision experience Strong knowledge of tree species, pruning techniques, and plant health care Excellent leadership, organization, communication, and problem-solving abilities Experience coordinating crews and managing multiple job sites simultaneously Proficiency with industry software and willingness to learn new systems Ability to multitask and adapt in a fast-paced environment Valid driver's license with a clean record Bilingual proficiency in Spanish and English Physical Requirements Position requires heavy lifting, pushing and pulling up to 50 lbs., manual dexterity, and operating equipment Working conditions include outdoor environments with variable lighting, weather conditions, noise levels, and potential exposure to hazardous materials Must maintain full awareness when operating or supervising the use of machinery and equipment What We Offer Competitive salary commensurate with experience and qualifications Comprehensive benefits package (health insurance, retirement plans, paid time off) A company vehicle and gas card (subject to the approval of insurance, background check, and driving record) Ready to Grow With Us? Apply here and help us create beautiful, healthy tree canopies that enhance our commercial landscapes across Phoenix! Join our award-winning team and take your arboriculture career to new heights. GrowWithUs ArborSupervisor Landscaping