General Manager (North Haven)
General Manager, SFC KOENIG Americas If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact. With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses (https://www.idexcorp.com/our-businesses/business-segments/) around the globe, chances are, we have something special for you. Health & Science Technologies Segment Health and Science Technologies (HST) is a core business segment within IDEX, serving data center & power generation, semiconductor, pharma and life sciences, industrial, and space & defense markets, driving strong customer retention and attractive margins. We enable mission‑critical applications in workflows across Our capabilities combine deep expertise in flow, optics and materials science to precisely control liquids, gases and light. With advanced materials and application know-how, we enable high performance, precision solutions that scale with quality – from early prototypes to full production. The segment generates approximately $1.49B in revenue, with a global footprint across 10 countries, 40 sites, ~4,000 employees and a strong runway for sustainable profitable growth. Summary Role Overview The General Manager, SFC KOENIG Americas is responsible for driving profitable growth, expanding market share, and strengthening the company’s position across North and South America. As the senior commercial leader for the region, the GM Americas will lead all sales, business development, customer engagement, and strategic growth initiatives while maintaining overall accountability for regional financial performance. A key focus of the role is identifying and penetrating new market segments, developing strategic customer relationships, and accelerating revenue growth through both existing and emerging applications. The GM Americas will work closely with global leadership, engineering, product management, and operations teams to bring innovative sealing solutions to market and capture new growth opportunities. The position carries full regional P&L responsibility and requires a highly commercial, entrepreneurial leader who can combine strategic vision with disciplined execution. As a member of the Senior Leadership Team (SLT), the role plays a pivotal role in defining the company’s growth strategy and representing the customer voice across all key innovation and go-to-market initiatives. The General Manager is responsible for the overall leadership and performance for the Americas region, including leadership of a single site, based in New Haven, CT. The region is responsible for generating approximately $20M–$100M in annual revenue. This role holds full accountability for business results, including profitable growth, operational excellence, customer satisfaction, talent development, and safety performance. Operating as a hands‑on player‑coach, the General Manager translates enterprise strategy into local execution, leading sustainable commercial growth initiatives, manufacturing operations, customer relations, and continuous improvement initiatives to drive sustainable value creation. The General Manager partners closely with customers, employees, and platform leadership to achieve financial commitments, strengthen competitive position, and build a high‑performing organization capable of delivering long‑term growth. Responsibilities Lead the business with full accountability for revenue growth, profitability, cash flow, operational performance, and achievement of annual operating plan commitments. Develop and execute annual operating plans and multi‑year business strategies aligned with enterprise and platform objectives. Translate strategic priorities into actionable operational and commercial initiatives that deliver sustainable financial results. Direct manufacturing operations to ensure safe, efficient, and reliable execution of quality, delivery, and productivity commitments. Lead SIOP, continuous improvement, and operational excellence initiatives to improve performance, simplify complexity, and optimize business results. Apply 80/20 principles to drive focus, reduce waste, improve product and process efficiency, and support profitable growth. Build strong customer relationships and partner with commercial teams to identify growth opportunities, expand market presence, and enhance customer satisfaction. Align commercial commitments, operational capabilities, and customer requirements to ensure successful execution and business performance. Recruit, develop, and retain a high‑performing leadership team through coaching, succession planning, and talent development. Foster a culture of accountability, engagement, collaboration, and continuous improvement across the organization. Champion workplace safety, regulatory compliance, and ethical business practices while promoting an incident‑free work environment. Serve as the primary leader of the business, building credibility and alignment with employees, customers, and enterprise leadership. Successful Candidate Criteria Consistently deliver double‑digit growth through organic business development initiatives. Successfully penetrate new market segments and applications. Increase market share within core industries and strategic accounts. Build a robust sales pipeline and sustainable growth engine. Strengthen customer relationships at executive and engineering levels. Develop a high‑performance commercial organization focused on accountability and results. Attributes & Skills: Telescoping Capability: Ability to shift seamlessly between long‑term business strategy and day‑to‑day operational execution, translating priorities into tangible results. Strategy and Execution Focus: Demonstrated ability to identify the critical few priorities and follow through with discipline to achieve financial, operational, and growth objectives. Humility and Trust Building: Builds credibility and trust through authentic leadership, active listening, and a visible presence with employees and frontline teams. Results Orientation: Drives high standards of performance and accountability while maintaining a strong focus on safety, quality, delivery, and operational excellence. Customer Engagement: Develops strong relationships with internal and external customers and leverages customer insights to create business value and growth opportunities. Cross‑Functional Leadership: Aligns commercial, operational, and functional priorities to ensure customer commitments and business objectives are achieved. Continuous Improvement Mindset: Applies 80/20 thinking and operational excellence principles to simplify complexity, eliminate waste, and improve business performance. Values‑Based Leadership: Creates an inclusive, high‑performing culture by leading with integrity, fostering engagement, developing talent, and connecting people to purpose. Qualifications Bachelor’s degree required; advanced degree preferred. Progressive leadership experience in industrial, engineered products, sealing, fluid handling, motion control, manufacturing technology, or related business. Demonstrated success leading a business unit, plant, product line, or function with significant P&L responsibility of approximately $20M-$100M annual revenue. Proven ability to translate strategic objectives into operational and commercial execution that delivers financial results. Experience implementing lean, continuous improvement, SIOP, or operational excellence methodologies preferred. Experience managing P&L performance and delivering sustainable growth and profitability. Strong track record of driving growth, margin expansion, productivity improvement, and business performance. Demonstrated ability to identify and capture growth opportunities through customer engagement, market expansion, operational excellence, and strategic execution. Demonstrated ability to lead cross‑functional teams across multiple countries and regions and align commercial, operational, and customer priorities. Experience developing high‑performing teams, building leadership capability, and fostering an engaged, accountable culture. Strong customer orientation with the ability to build trusted relationships and translate customer needs into business outcomes. Experience developing growth strategies, leading strategic account management, and building high‑performance sales teams. Comfortable operating in both strategic and hands‑on customer‑facing environments. Proven success operating within a global matrix organization and influencing stakeholders across functions, geographies, and leadership levels. Strong technical aptitude with the ability to engage engineering, procurement, quality, and executive stakeholders. Certain positions with IDEX Corporation and its business units require access to controlled goods and technologies subject to the Inter
