Account Coordinator – Operations (Monroe)

Location: Remote, Immediate Opening Employment Type: Full-Time Compensation: $18.00 - $25.00, based on experience and qualifications About National Facility Contractors National Facility Contractors (NFC) is a facilities services company providing maintenance, construction, and operational support to commercial clients across multiple locations. Our success depends on effective communication, accountability, responsiveness, and consistent service execution. We are seeking a highly organized, detail-oriented, and proactive Account Coordinator – Operations to help manage daily service activities, coordinate subcontractors, and ensure client service commitments are met. Position Overview The Account Coordinator – Operations is responsible for supporting the day-to-day execution of client services, managing work orders, coordinating subcontractor activities, and ensuring services are completed accurately, efficiently, and on schedule. This is a hands-on operational coordination position , not simply an administrative or customer service role. The ideal candidate thrives in a fast-paced environment, takes ownership of assigned responsibilities, communicates effectively, and can manage multiple active service requests without losing track of deadlines or details. You will work closely with account managers, subcontractors, operations personnel, and other internal departments to ensure work is properly scheduled, dispatched, tracked, documented, and prepared for billing. Key Responsibilities Work Order Management & Service Coordination Create, update, monitor, and manage service work orders within company operating systems. Coordinate scheduled maintenance, on-demand service requests, and urgent service activities. Track work orders from initial assignment through service completion and documentation. Identify service delays, missed deadlines, and operational issues requiring immediate attention. Ensure services are completed according to client expectations, contractual requirements, and company standards. Subcontractor & Vendor Coordination Coordinate subcontractor dispatch, scheduling, and service execution. Communicate work order requirements, service expectations, and deadlines to vendors. Follow up with subcontractors to confirm service progress and completion. Address scheduling conflicts, missing documentation, and service-related concerns. Escalate vendor performance issues or service failures to management promptly. Operational Communication & Problem Resolution Serve as a central communication resource between clients, subcontractors, account managers, and internal operations teams. Provide timely and accurate updates regarding active work orders and service activities. Prioritize urgent service requests while maintaining accountability for routine assignments. Identify operational problems and proactively coordinate solutions. Support emergency service requests, weather-related events, and time-sensitive operational activities. Documentation, Billing & Administrative Support Verify service completion using photographs, timestamps, service reports, and required documentation. Maintain accurate client, site, vendor, and work order records. Review vendor invoices and verify service rates against work order information. Ensure documentation is complete and accurate to support timely billing and payment processing. Assist with operational reporting, service tracking, and data accuracy. Required Qualifications & Skills We are looking for candidates who demonstrate the following: Strong organizational skills with the ability to manage multiple active assignments and competing deadlines. Experience coordinating operational activities, service requests, dispatching, or work order workflows. Excellent written and verbal communication skills. Strong attention to detail, follow-through, and documentation accuracy. Ability to identify problems, prioritize issues, and take appropriate action. Demonstrated ability to work effectively in a high-volume, fast-paced environment. Proficiency in Microsoft Office applications, particularly Excel. Strong customer service and professional relationship management skills. Ability to work independently while collaborating effectively with multiple departments. A strong sense of urgency, personal accountability, and responsiveness. Preferred Experience Candidates with experience in one or more of the following areas are especially encouraged to apply: Commercial facilities maintenance or facilities management. Work order coordination, service dispatch, or field service operations. Subcontractor or vendor scheduling and coordination. Multi-location service operations. CRM, work order management, or field service software. Service-level requirements, vendor performance tracking, and operational reporting. Billing documentation, invoice verification, and service completion tracking. Work Schedule & Expectations Full-time, remote position. Fast-paced operational environment with changing priorities and seasonal workload fluctuations. Flexibility to work evenings, weekends, holidays, or participate in on-call rotations when business needs require. Overtime may be required during severe weather events, peak service periods, or operational emergencies. What Success Looks Like Successful candidates will consistently demonstrate the ability to: Keep assigned work orders organized, accurate, and moving toward completion. Coordinate subcontractors efficiently and ensure timely service delivery. Identify potential problems before they become service failures. Communicate proactively with internal teams and service partners. Maintain complete and accurate documentation. Respond quickly to urgent client and operational needs. Take ownership of assignments and follow through until resolution. Compensation/Benefits Competitive base salary of $18.00 - $25.00, based on experience and qualifications Paid time off (PTO) 401(k) plan with company matching Medical insurance Dental insurance Vision Insurance Employer-sponsored life insurance Opportunities for professional growth and advancement within a rapidly expanding national organization Why Join NFC? At National Facility Contractors, we're building one of the nation's premier facility maintenance organizations by combining outstanding people with operational excellence. Our Core Values: Have Grit Lightning-Fast Communication Speedy Fast Payments See It Through Help First Be Engaged We believe in empowering our employees, rewarding results, investing in technology, and building lasting partnerships with both our clients and our subcontractors. If you're looking for an opportunity where you can make an immediate impact while helping shape the future of a growing national organization, we'd love to meet you. National Facility Contractors is proud to be an Equal Opportunity Employer.

Business Banking Specialist (On-Site) (Kendall)

Job Summary: The Business Services Specialist (Business Banking Specialist) is responsible for supporting the development, implementation, administration, and continuous enhancement of the Credit Union's Business Services program. This position partners with Business Services leadership and cross-functional teams to help establish, support, and optimize business deposit, treasury management, and small business lending services while ensuring efficient, compliant, and member-focused operations. During the initial implementation phase, the position focuses on project execution, operational readiness, documentation, testing, vendor coordination, and implementation support. As the Business Services department matures, the role transitions into ongoing operational administration, lending support, treasury management support, reporting, process ownership, and continuous improvement. This position is intentionally designed to evolve alongside the Business Services department, and responsibilities may expand or shift as organizational priorities, technology, products, services, and strategic initiatives evolve. We encourage you to view and apply directly at edfed.org/careers Duties & Responsibilities: Support implementation of business deposit, treasury management, and small business lending products and services. Assist with workflow design, procedure development, forms, job aids, and operational documentation. Participate in requirements gathering, testing, user acceptance testing, and implementation readiness. Coordinate assigned implementation activities with internal departments, vendors, and consultants. Support the administration of Business Services products and services. Assist with business account servicing, loan processing, documentation, underwriting support, portfolio administration, and treasury management support. Maintain accurate operational records and ensure a high level of member service. Identify opportunities to improve efficiency, consistency, and member experience. Maintain and update procedures and recommend workflow improvements. Support change management and operational readiness initiatives. Support technology implementations, system enhancements, issue resolution, and vendor relationships. Coordinate assigned project tasks and monitor implementation activities. Prepare operational reports and monitor business performance metrics. Assist with quality reviews and recommend operational improvements. Compliance, Risk Management & Business Support Support compliance with applicable regulations, policies, and procedures. Skills: Strong analytical, organizational, communication, and problem-solving skills. Ability to manage multiple priorities and collaborate effectively across departments. Proficiency with Microsoft Office applications and the ability to learn new business systems. Requirements: Bachelor's degree or an equivalent combination of education and relevant experience. 2-4 years of experience in banking, credit union operations, business services, lending, treasury management, project coordination, or a related financial services role preferred. BSA Statement: Every employee is required to comply with all Bank Secrecy Act (BSA) policies and procedures, and to attend required BSA-related training as assigned. The following are some benefits offered to employees: Paid Holiday Paid Birthday Paid Sick and Personal Days Paid Vacation Retirement/401K with matching contributions Medical, Dental and Vision Insurance Life Insurance and Long Term Disability Tuition reimbursement for Undergraduate and Graduate courses Various Incentive Programs Career opportunities About Us: As a financial institution, EdFed has been dedicated to providing our members, the South Florida educational community, with quality financial services since 1935. As an employer, we strive to provide staff with challenging career opportunities, great benefits, and a friendly work environment. Confidentiality is of the utmost importance in this position.

Full Stack Engineer (New York City Metropolitan Area)

Evos reached a $1M run rate four weeks after launching, selling to small and mid-sized businesses in legacy industries, among the hardest markets to sell software into. Now we’re on to the next revenue milestone. Our thesis is simple. Software is becoming the execution layer, not a system of record, and not a tool that waits to be prompted. Legacy sectors account for more than half of global GDP, and the software sold into them has always had the same ceiling: someone still has to manage it, instruct it or prompt it. Evos is changing that. We codify the expertise of a company’s best operators, connect to their tech stack, and deploy Evos operators that execute the same way those people do. Evos takes over full job roles in complex businesses and executes, so they don’t have to. In these industries, the knowledge that keeps a company running walks out the door when its best people leave. Evos makes it permanent. Our mission is to change how work gets done in the industries that move the world. If you want a say in what that future looks like, Evos is the right place to be. Why work at Evos You build the engine, not a slice of it. Evos operators are produced by a platform — you build that platform. Every improvement you ship compounds across every operator we ever deploy. Your work shows up in the real world. What you build runs freight, fills orders and keeps supply chains moving inside real businesses. The feedback loop is a customer operation, not a dashboard. You will work AI-native. Coding agents, multi-agent review and automated QA are how we build every day, and LLM and voice agents are what we ship. The role Evos operators build, configure and deploy themselves — an operator goes from first customer conversation to live inside 24 hours. You will build the platform that makes that true: the engine that captures and codifies human expertise — the way people think, act and make decisions — and turns it into a working operator that owns and runs real functions of a business, and eventually the business itself. Systems that work human-out-of-the-loop, with true autonomy. Our technical vision: we are among the first to have taught systems how to think, act and decide the way experts do, autonomously. The data we capture, our proprietary action models, and how that data is operationalized are the direction we will continue to build in and excel at. You will be one of our first ten employees, working directly with the founder, our engineering lead, and a quickly growing engineering team. You will work on a platform whose architecture and methods have broken barriers that stood across legacy sectors for decades — and alongside an ML team building Evos proprietary action models and significantly more. What you’ll do Build and ship features across the platform end to end — designing the data models, APIs, informatics and services the platform runs on, built to scale Own key technical and architectural decisions, and the maintainability and long-term impact that come with them Work with our ML team to bring proprietary action models to market Build AI-natively Hold the bar on performance, security and quality as the platform and team grow fast Support building and managing the engineering department as it grows, and play a key role in the evolution of Evos as a platform and a product The technical environment Real-time, full-stack TypeScript — real-time backend, durable workflow engine, React frontend, one repo 200 integrations into customer ERP, TMS, WMS, CRM, telematics, ticketing, procurement and finance systems AI agents in production — LLM and voice-powered operators, daily evaluations, cost, rate and approval guardrails Core stack: TypeScript, Python, React, React Router, Tailwind, Convex, Inngest, Clerk, Sentry You do not need to know our stack already. Strong TypeScript engineers pick up Convex and Inngest in days. Who you are You joined a high-growth startup early — ideally a company that has scaled to Series B or C — and helped build it. You have seen what breaks when a product scales fast, and you want to be earlier this time. You have shipped production TypeScript across the full stack — as comfortable designing the data model and APIs as building a polished React UI on top of them. You have owned systems, not tickets. You have designed, shipped and run features that real users and real revenue depend on. You have made messy external systems reliable — legacy APIs, webhooks, OAuth, rate limits, and what happens when a third party fails at 2am. High agency and product sense. Given a loose problem, you design the right system and ship it — no spec, no waiting. When you see something broken, you fix it and bring the team the solution. You use AI to do your job. Fluent with modern LLM and agent tooling. This is a hard requirement and we screen for it. Qualifications 5 years of professional full-stack software engineering — including 3 years shipping production TypeScript — as comfortable building a polished React UI as designing the data model and APIs behind it. 3 years building and running cloud systems in production — on serverless platforms or a major cloud provider (AWS, GCP, Azure, Vercel or similar). You understand async workflows, retries, idempotency, and what happens when a third-party API fails at 2am. Evidence of experience across the model stack — model training and fine-tuning, keeping models up and performing in production, and the construction of proprietary model architectures and systems. Not just calling hosted APIs. Nice to have Built scalable and widely used enterprise platforms with various product suites within Software for logistics, supply chain, manufacturing or another physical industry A strong eye for design — a rough idea to a clean interface without a designer The process We close our process in 7 days. Four steps, sometimes five: Intro call with Zain, our Founder Associate — your experience and what you are looking for in a role Technical test — practical, built to reflect the actual work Technical interview with Vlad Novick, our engineering lead Office visit — meet the founder and the rest of the team in New York Sometimes: a final conversation with our founder We will ask for references at the end of the process. How we work We work in person in New York by preference, and it is where the company is being built. For senior engineers we will consider remote: US-based means New York at least once a month; international means at least once a quarter, with hours substantially overlapping Eastern Time. 5.5 days a week: Monday to Friday plus a biweekly half-day on Saturday. How to apply Apply right from this listing, or email your CV to [email protected] and tell us which role you’re applying for. A link to something you have built helps us move faster.

Residential IDD Case Manager (Englewood)

About Cottonwood Cottonwood Community Alternatives, Inc. (CCA) is a mission-driven, private non-profit agency dedicated to empowering Colorado citizens with intellectual and developmental disabilities (IDD). Since 1991, we have offered comprehensive residential and day program services designed to foster independence, dignity, and a meaningful quality of life. At CCA, our motto is People Serving People —a commitment that guides our work with both the individuals we support and our valued team members. We believe in person-centered services that honor individual choice, dignity, and ability, delivered in the most independent and least restrictive environments possible. Key Responsibilities of an IDD Residential Program Manager/Case Manager IDD Residential Program Managers play a vital leadership role in delivering high-quality support services. Responsibilities include: Oversight of all aspects of residential program services, ensuring compliance with agency standards and regulatory guidelines. Manage a caseload of 18–22 adults with intellectual and developmental disabilities (IDD), ensuring person-centered care and service coordination. Recruit, train, schedule, supervise, and retain quality residential staff/providers, fostering a supportive and accountable team environment. Conduct performance evaluations, address employee concerns, and implement progressive disciplinary actions when necessary. Lead the development, coordination, and monitoring of programs in accordance with each individual’s Service Plan. Review and approve attendance, billing data, and payroll, collaborating closely with the Billing Coordinator to ensure accurate tracking and utilization of billable units. Conduct environmental monitoring of individual residences to ensure compliance with agency and IDD standards and regulations. Complete and submit all required monthly reports and documentation in a timely and accurate manner. Participate in a rotating on-call schedule to provide support and respond to emergencies as needed. Perform other duties as assigned, contributing to the overall success and integrity of the residential program. Benefits for Full-Time Employees Starting pay scale: $25.64 - $28.30 per hour 4-day work week: 36 hours per week, closed on Fridays. Extra hours may be required to ensure caseload responsibilities are completed each week. Eligible for performance based raise annually Health insurance. Voluntary dental and vision insurance. Company paid life/AD&D and long-term disability insurance. 401k retirement plan with company match. Flexible spending account. Paid vacation and six paid holidays. Employee Assistance Program. Minimum Qualifications and Conditions of Employment Bachelor’s Degree in a related field; a combination of undergraduate or graduate classes and experience may be considered. Two years of previous case management and supervision experience required. Valid Colorado driver’s license or the ability to obtain one within 30 days of hire. Reliable vehicle and proof of insurance. Must meet Driving Requirements; no major driving violations in the last 5 years and no more than 3 minor driving violations in the last 3 years. Ability to pass references, a background check, a driving record check, and a CAPS check.

Lead Product Manager, Agentic Quality Engineering Hub (Seattle)

Lead Product Manager, Agentic Quality Engineering Hub Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work® Institute and recognized as a ‘Cool Vendor’ and a ‘Vendor to Watch’ by Gartner. Please visit Fractal | Intelligence for Imagination for more information about Fractal Note: This position is not eligible for Immigration Sponsorship at this time. About the Role: The Product Owner for the Agentic QE Hub owns the vision, roadmap, adoption, and measurable impact of our premier retail client’s agentic Quality Engineering capabilities. This role is responsible for shaping the tools, processes, standards, and enablement model that help QE teams use AI agents safely and effectively across test strategy, test design, automation, defect analysis, quality insights, reporting, and engineering workflow integration. Key Responsibilities: Define and own the vision, strategy, roadmap, and backlog for the Agentic QE Hub, aligned to enterprise AI strategy, QE transformation goals, and technology priorities. Own the end-to-end product lifecycle for agentic QE capabilities , including research, discovery, prioritization, release planning, adoption, feedback, and continuous improvement. Define and track product success metrics including adoption, active usage, team onboarding, cycle-time improvement, quality coverage, automation efficiency, defect detection, user satisfaction, reuse, and reduction in manual QE effort. Understand stakeholder needs and translate them into product outcomes by working with QE leaders, quality engineers, delivery teams, product teams, engineering teams, and platform stakeholders. Evangelize and drive adoption of the Agentic QE Hub by communicating the vision, sharing success stories, leading demos, promoting reusable practices, gathering feedback, and helping teams adopt the platform and processes. Assess agentic QE tools, agents, workflows, accelerators, and proofs of concept created by other teams and the industry (for example Agentic Testing, no code/low code options, RPA, automation etc); determine what should be adopted, improved, integrated, scaled, governed, or retired. Drive the evolution of core Agentic QE Hub capabilities , including agent workflows, reusable prompts, test generation patterns, MCP/tool integrations, reporting, knowledge retrieval, governance, and human-in-the-loop controls. Partner across Engineering, Architecture, Security, Legal, Infrastructure, AI platform, and business teams to deliver secure, reliable, integrated, and enterprise-ready QE solutions. Define standards and operating processes for agentic QE capabilities , including how they are evaluated, onboarded, documented, supported, governed, and measured across the enterprise. Ensure Agentic QE Hub capabilities integrate with overall delivery ecosystem , including test management tools, CI/CD pipelines, code repositories, defect management, observability, documentation, and enterprise AI platforms. Success Measures: Increased adoption of Agentic QE Hub capabilities across priority QE teams. Reduced manual effort in test design, test data preparation, automation creation, defect analysis, or reporting. Improved test coverage, defect detection, quality visibility, or release confidence. Number of reusable agentic QE patterns, workflows, and tools scaled beyond a single team. Improved satisfaction from QE users and delivery teams. Clear governance and evaluation process for new agentic QE use cases. Reduced duplication of AI/QE tooling across teams. Faster onboarding time for teams adopting agentic QE practices. Capabilities / Experience: 10 years of experience in Quality Assurance, with demonstrated depth across test strategy, execution, automation, defect management, and quality governance. Subject Matter expert of Quality Assurance and Quality Engineering practices, including test strategy, automation, regression, exploratory testing, defect management, CI/CD, and quality metrics. Strong product ownership or product management experience, preferably with platforms, internal tools, developer experience, QE, automation, or enterprise AI. Ability to translate ambiguous user needs into clear product outcomes, prioritized backlogs, and adoption plans. Experience working with cross-functional technology teams, including engineering, architecture, security, infrastructure, and business stakeholders. Comfort evaluating technical solutions, proofs of concept, and team-built accelerators for enterprise reuse. Strong communication, facilitation, stakeholder management, and evangelism skills. Familiarity with AI agents, workflow automation, prompt patterns, MCP/tool integrations, governance, or responsible AI practices is strongly preferred. Technical Skills : Quality Engineering tools and platforms: Experience with test management, planning, automation and defect tracking tools such as Jira, TestRail, Playwright, or similar web and mobile testing frameworks. API and service testing: Familiarity with API testing concepts and tools such as Postman, REST Assured, SoapUI, GraphQL testing, contract testing, and service virtualization. Testing practices and methodologies: Understanding of unit testing, functional testing, data testing, web testing, mobile testing, integration/API testing, end-to-end testing, regression testing, smoke testing, and acceptance testing. Web and mobile quality practices: Experience supporting quality practices for web, iOS, Android, responsive design, cross-browser testing, accessibility testing, and mobile device coverage. CI/CD and DevOps integration: Understanding of how automated tests integrate into CI/CD pipelines using tools such as GitHub Actions, Jenkins, GitLab CI, Azure DevOps, or similar platforms. AI and agentic tooling: Familiarity with AI-assisted testing, agent workflows, prompt engineering, MCP/tool integrations, LLM-based automation, human-in-the-loop controls, and responsible AI practices. Observability and quality insights : Working knowledge of logs, monitoring, telemetry, dashboards, defect trends, test coverage, flaky test analysis, and production quality signals. Pay: The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $125,000 - $185,000. In addition, you may be eligible for a discretionary bonus for the current performance period. Benefits: As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take the time needed for either sick time or vacation. Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Senior Electrical Estimator (Hyattsville)

Company Description Mart’z Electric Inc. is an electrical contracting company specializing in commercial and residential electrical construction throughout the Washington, D.C., Maryland, and Northern Virginia (DMV) area. Our services include electrical wiring, installations, fire alarm systems, electrical panels, power distribution, and general electrical improvements. We are committed to delivering safe, reliable, and cost-effective electrical solutions while maintaining quality workmanship and strong relationships with our clients. Role Description We are seeking an experienced Electrical Estimator to join our team in Hyattsville, MD. This is a full-time, on-site position for a professional with a strong understanding of electrical construction, cost estimating, and project bidding. The ideal candidate will be responsible for independently reviewing electrical construction plans, preparing accurate cost estimates, and developing competitive bids for commercial and residential projects throughout the DMV area. Key Responsibilities * Review and interpret electrical construction drawings, blueprints, and project specifications. * Prepare detailed electrical estimates, including labor, materials, equipment, and associated project costs. * Perform accurate material and labor takeoffs using Red Rhino estimating software. * Communicate with suppliers, subcontractors, and contractors to obtain competitive pricing. * Prepare, review, and submit electrical bids and proposals within established deadlines. * Maintain organized estimating records, pricing information, and project documentation. * Coordinate with management to evaluate project requirements and bidding opportunities. Required Qualifications * Previous professional experience in electrical estimating required. * Proficiency in Red Rhino electrical estimating software required. * Proficiency in Microsoft Excel and Microsoft Office applications required. * Strong understanding of electrical systems, materials, labor costs, and construction methods. * Ability to independently interpret electrical drawings and specifications. * Experience preparing detailed electrical estimates and competitive project bids. * Strong analytical, organizational, and communication skills. * Ability to manage multiple estimates and meet deadlines. * Bilingual in English and Spanish preferred. Compensation & Schedule * Pay: $27–$35 per hour, based on experience and qualifications. * Commission: 1% commission on awarded projects. * Schedule: Full-time. * Location: Hyattsville, MD (On-site). * Work Environment: Collaborative, small-team office environment. How to Apply Interested candidates may submit their resumes to [email protected] for consideration.

Technical Business Systems Analyst (Pittsburgh)

Job Summary The Technical Business Systems Analyst defines, tests, and validates enterprise technology solutions supporting business operations. The position leads requirements analysis and documentation, performs SQL-based data and systems validation, and coordinates quality assurance, traceability, and user acceptance testing (UAT) to ensure delivered solutions meet approved requirements and business expectations.Key Responsibilities Elicit, clarify, document, and obtain approval for business, functional, and non-functional requirements; lead stakeholder workshops, process walkthroughs, and solution reviews. Document current- and future-state processes, data flows, gaps, acceptance criteria, and approved changes; act as liaison between business users and technical teams. Learn core operational systems, database structures, business rules, integrations, and key data flows. Write and execute SQL to profile source data, confirm relationships, validate business rules, and reconcile records across systems. Document data mappings, field specifications, transformation logic, expected behavior, error handling, and exceptions; analyze integrations with CRM, reporting, and third-party applications. Review data models, stored procedures, reporting specifications, and integration designs; identify data-quality issues and source limitations. Develop test strategies, plans, and reusable cases with clear steps, representative data, expected results, and acceptance criteria. Maintain a requirements traceability matrix linking approved requirements to test cases and identifying coverage gaps. Execute data validation and reconciliation tests for integrations, conversions, and reports, including record counts and source-to-target comparisons. Coordinate system, integration, regression, performance, and UAT testing; work with developers on defect resolution. Manage defects from classification and prioritization through triage, retesting, resolution, and closure. Report test coverage, results, defects by severity, risk, and readiness; support evidence-based sign-off decisions. Maintain testing standards, templates, naming conventions, evidence practices, reusable cases, and regression suites; recommend practical requirements, testing, traceability, and automation tools. Guide business testers, translate technical scenarios into business steps, review vendor testing deliverables against requirements and contracted scope, and train peers and testers. Support data-conversion and migration validation, including reconciliation against source systems. Minimum Education & Experience Requirements Bachelor’s degree in information technology, computer science, business, or equivalent work experience. At least 3 years of combined experience in business analysis, software quality assurance, test analysis, or a related role. Experience eliciting and documenting business requirements and converting them into testable acceptance criteria. Hands-on SQL experience for data analysis, validation, reconciliation, or test verification. Experience creating test plans, traceable test cases, defect documentation, and UAT support materials. Special Requirements No additional special requirements specified.Knowledge, Skills, and Abilities SQL-based data analysis, reconciliation, and verification; understanding of relational data, business rules, data mappings, and integrations. Business and functional requirements analysis, process documentation, acceptance criteria, and requirements traceability. Test planning, test case design, defect management, system/integration/regression testing, and UAT coordination. Ability to analyze data models, stored procedures, reporting specifications, integration designs, and data-quality issues. Strong analytical, problem-solving, prioritization, stakeholder-management, and written and verbal communication skills. Ability to collaborate with business users, technical teams, and vendors and independently verify solutions against requirements. Additional Desired Characteristics Testing experience with ERP, integrations, data conversions, reporting, or multi-system implementations. Operational systems experience in transportation, logistics, dispatch, routing, or field service. Experience with SSRS or Power BI. Experience working with external implementation partners or software vendors. ISTQB, CSTE, IIBA, or comparable testing or business analysis certification. Hands-on Azure DevOps experience with requirements, test plans, traceability, defects, team adoption, or user training. Experience with test automation frameworks. Work Environment Hybrid remote position in the Pittsburgh, Pennsylvania area. Works with business stakeholders, technical teams, and vendors. Specific office attendance, hours, travel, and on-call expectations were not stated. Other Duties This job description is intended to describe the general nature and level of work performed in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and qualifications. Additional duties may be assigned as business needs require.

Controller (Memphis)

Company Description Signet, Inc. is a Memphis, TN-based outsource provider specializing in branded merchandise, apparel, and related services that support revenue growth, culture building, and cost savings for clients. Role Description The Controller is a full-time, on-site role based at Signet, Inc. in Memphis, TN. This position oversees the company’s financial operations, including general ledger management, accounts payable and receivable, payroll coordination, and monthly, quarterly, and annual financial reporting. The Controller will prepare and analyze financial statements, monitor cash flow, manage budgeting and forecasting processes, and ensure compliance with applicable accounting standards, tax regulations, and internal controls. Qualifications Strong knowledge of accounting principles and financial reporting, including experience with general ledger management, budgeting, and forecasting. Proficiency with accounting software and ERP systems, as well as advanced skills in spreadsheets and financial analysis tools. Demonstrated ability to develop and maintain internal controls, oversee audits, and ensure compliance with tax and regulatory requirements. Experience leading or supervising accounting teams, with skills in delegation, performance management, and cross-functional collaboration. Excellent analytical, problem-solving, and organizational skills, with attention to detail and the ability to manage multiple priorities. Clear written and verbal communication skills, including the ability to present financial information to non-financial stakeholders. Bachelor’s degree in accounting, Finance, or a related field Prior experience as a Controller or in a senior accounting role, ideally within distribution, merchandising, promotional products, or related industries.

AV Technician (New York)

Trident Consulting is seeking a “AV Technician” for one of our clients in “New York, NY - Onsite” — a global leader in transportation. Job Title: AV Technician Location: New York, NY - Onsite Type: W2 Contract Rate: $38/Hr Required Skills: 5 years of experience in IT/AV support, with a strong focus on conference room and meeting-space AV. Hands-on experience with Logitech Rally products, including Rally Bar, Rally Bar Mini, cameras, speakers, and microphones. Hands-on experience with Neat Bar Pro or similar all-in-one video conferencing systems. Experience configuring and troubleshooting room scheduling displays. Strong hands-on experience troubleshooting Google Meet hardware and software. Demonstrated experience building and troubleshooting conference rooms from the ground up. Experience with mounting, cabling, configuration, provisioning, and testing AV equipment. Hands-on experience operating live event AV equipment, including video switchers, audio mixing consoles, and streaming/recording encoders. Working experience with Q-SYS or similar audio DSP/control platforms. Experience independently supporting the technical operation of live corporate events, All-Hands meetings, town halls, or similar productions. About Trident Consulting Trident Consulting is an award-winning staffing and consulting firm headquartered in San Ramon, CA. Since 2005, we’ve partnered with Fortune 500 and high-growth companies to deliver high-quality talent across technology, engineering, business operations, and professional services. We specialize in contract, contract-to-hire, and direct hire placements, supporting roles across IT, data & analytics, cloud, cybersecurity, finance & accounting, HR, operations, and more. With a strong focus on hard-to-fill and niche positions, our global recruiting engine enables us to deliver speed, quality, and scale.