Clinic Supervisor - Bilingual
Major Healthcare Company | Great Benefits Starting Day 1 | Growth Opps! This Jobot Job is hosted by: Christina Chariott Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $80,000 - $95,000 per year A bit about us: Our client is a mission-driven, nonprofit healthcare organization dedicated to advancing health equity and providing compassionate, high-quality care to underserved communities. With a strong focus on serving individuals who are uninsured, underinsured, or facing complex social and behavioral health challenges, the organization delivers integrated medical, dental, behavioral health, and supportive services through clinics and community-based programs. Rooted in values of dignity, compassion, and service, this organization takes a holistic approach to care, addressing both health needs and the social factors that impact well-being. Their collaborative, patient-centered model is designed to remove barriers to access and improve outcomes for some of the most vulnerable populations in the community. Why join us? Day-One Benefits – Comprehensive medical, dental, and vision coverage available starting your first day Meaningful Impact – Be part of a mission-driven organization making a real difference in underserved communities Growth & Advancement Opportunities – Ongoing professional development, training, and clear paths for career progression Supportive, Collaborative Culture – Work alongside passionate, purpose-driven professionals in a team-oriented environment Work-Life Balance – Predictable schedules and a focus on employee well-being Stability & Purpose – Join a well-established organization with a strong reputation and long-term commitment to the community Inclusive & Values-Based Environment – A workplace that prioritizes respect, equity, and compassion Job Details Job Details Our client is seeking a Clinical Supervisor to serve as a frontline operational leader within a fast-paced healthcare clinic environment. This role partners closely with site leadership to ensure efficient, compliant, and patient-centered operations, with a primary focus on front desk and medical office support teams. The Clinical Supervisor plays a critical role in driving service excellence, accurate patient registration, and smooth daily clinic workflows while supporting broader goals related to access, equity, and quality care. In this role, you will collaborate with clinical, administrative, and finance partners to optimize scheduling, patient throughput, and customer service standards. You will also support financial integrity by ensuring billing accuracy, proper insurance verification, and timely resolution of revenue cycle issues — all while maintaining a high standard of patient experience. Key Responsibilities Include: Overseeing daily front desk and medical office workflows, including registration, insurance verification, and financial counseling Monitoring appointment scheduling and queue management to reduce wait times and improve patient flow Auditing EHR documentation for accuracy, compliance, and billing standards Leading, coaching, and developing frontline staff with clear expectations for customer service and performance Implementing and auditing patient experience and service recovery standards Ensuring accurate copay collection, eligibility verification, and daily financial close-outs Partnering with revenue cycle and finance teams to prevent lost reimbursement opportunities Supporting ongoing regulatory readiness and quality initiatives Tracking productivity, throughput, and registration metrics and sharing insights with site leadership Experience Requirements Bachelor’s degree in Business Administration, Management, Healthcare Administration, or a related field preferred 3–5 years of experience supervising teams within a clinical or healthcare operations environment Strong problem-solving skills with the ability to influence decisions and drive operational improvements Excellent communication, organizational, and analytical skills Experience working in fast-paced, patient-facing healthcare settings preferred Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. 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