Construction

Sales Representatives, Regional Sales Managers, Sales VP’s, and / or National Account Managers (Somerset)

The Model (Why Top Sales Professionals Join Us) At GHA Technologies, you don’t just close deals—you: ✅ Prospect and win new accounts ✅ Keep and grow those accounts for years ✅ Build a recurring, compounding income stream This starts as a hunting role Then becomes your own account portfolio and long-term income and asset growth! Financial Highlights – $5,000 Week One Training Pay and Hiring Bonus! $10k Fast Start Bonus Per Month for 12 months, $120k First Year, requires one new commercial account with at least 250 employees, every two weeks. $1000 per virtual or onsite appointment luncheon bonus Up to $3000 per week for meeting minimum call and one qualified onsite appointment. 200% of the profit margin for the first 90 days of orders shipped. 40% to 59% of the profit margin after 90 days Up to $10k new client account credits Up to $5k new account donation credits Up to $400 of gift cards for business building activities GHA Technologies, Inc. has become the 1 Employee-Owned Value-Added Reseller in America. Past rewards have included 1 Microsoft Western Region VAR, 1 fastest growing company in Arizona, 69 on the CRN Solution Provider 500, 15 2018 CRN Fast Growth 150 List. We sell the latest AI technologies from Nvidia, Dell, HP, Microsoft, Google, Cisco, Lenovo, Apple, VMWare, Adobe, APC, IBM, Nutanix, EMC, Pure Storage, Samsung, Intel, Eaton, and all the hottest AI and Green Data Center, Virtualization, Energy Conservation, Cloud, Storage, Security, Wireless, SD Wan, Video, Identification, and Power Technologies! We also specialize in mission critical product procurement and integration services for some of the largest Corporate, Government, and Education clients in America! Our client base is a who's who of corporate America! GHA employee owners will receive stock shares every year on top of our industry’s leading commissions, bonuses, and promotional offerings! Mission critical, online, vast E Commerce distribution network coast-to-coast warehouse locations support just-in-time delivery. Super convenient, orders placed by 9:00 p.m. EST (8:00 p.m. CST) can be received the next morning for in-stock items. Secure, 24-hour access to your own personal portal customized with special pricing on more than 2 million top selling products from 3,500 manufacturers in the USA and across the globe. We are currently HIRING experienced Sales Professionals nationwide with a minimum of three years direct technology sales experience. We offer a highly lucrative earnings and benefits package with top salespeople earning between $96,000 to $2,000,000 annually. W-2 Employment, Medical, Dental, and HSA Benefits, 401K Retirement Plan, and GHA company stock ownership (ESOP) plan. Please email your resume to [email protected] and schedule a strictly confidential interview. Visit us at: https://www.gha-associates.com/

  • East Millstone, NJ

  • no content

Structural Engineer (Chicago)

Company: Headquartered in Aurora, Il, McNish LLC is a leading manufacturer of primary and secondary process equipment for the municipal wastewater treatment industry. The business operates three distinct divisions, collectively representing some of the longest tenured brands in the country, with significant market share across the core product types. McNish carries a strong track record of profitable growth and is poised to capitalize on critical needs for further wastewater and water infrastructure investment nationwide . Job Summar We are seeking a qualified Structural Engineer to support the design, evaluation, and optimization of structural components and systems associated with water and wastewater treatment equipment within our product line. The ideal candidate will apply standard engineering principles to develop cost-effective, compliant, and reliable structural designs that meet contract and project requiremen ts. Key Responsibility Make design revisions, recommendations, and evaluations of water and wastewater treatment equipment within our product line to improve designs and/or reduce costs while satisfying contract requirements. Perform structural analysis and design for equipment, frames, supports, foundations, and related systems. Apply standard engineering techniques, procedures, and design codes while carrying out technically related tasks. Prepare and review structural calculations, drawings, and specifications. Collaborate with multidisciplinary teams including mechanical, process, and project engineers to ensure integrated and constructible designs. Support project execution by responding to technical inquiries, reviewing submittals, and providing engineering clarification as needed. Ensure designs comply with applicable industry standards, codes, safety regulations, and company design practices. Assist with continuous improvement initiatives focused on design efficiency, manufacturability, and cost reduct ion. Qualificat ions: Bachelor’s degree in Structural Engineering or Civil Engineering (Structural emphasis).2 years of relevant structural engineering experience (water/wastewater or industrial equipment experience preferred). Working knowledge of applicable structural design codes and standards. Proficiency in structural analysis and design software and CAD tools. Strong analytical, problem-solving, and communication skills .P.E./S.E. License Req uired Preferred Qualifications: Experience with water and wastewater treatment facilities or process equip ment. Work Envir onment: Typical manufacturing plant environment with occasional exposure to machinery, noise, and manufacturing processes. McNish LLC is proud to be an Equal Opportunity Employer and does not discriminate based on race, color, religion, gender, sexual orientation, gender identity, nations origin, age, disability, marital status, veteran status, arrest record, or any other legally protected Benefits 401(k)401(k matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Tuition Reimbursement

  • Schiller Park, IL

  • no content

Marketing Director, Professional Services (New York)

Own the global marketing strategy for Cogency’s Professional Services segment, growing revenue by winning new law firm clients and expanding relationships with existing ones. The role sets the strategy, priorities, positioning, and target audiences for the law firm market worldwide and delivers it with and through Cogency’s regional marketing leaders, who own regional plans, localization, and in-market execution. This role sits at the center of Cogency’s go-to-market strategy for law firms, alongside Professional Services Sales, Product, and Operations. It serves as the global marketing leader for the segment, owning the strategy and plan and accountable for their commercial impact across new client acquisition and existing-client expansion. The role sets the strategic direction that regional marketing leaders adapt for their markets and mobilizes Marketing centers of excellence to deliver integrated programs that build preference, generate pipeline, and grow revenue. Key responsibilities Develop and maintain the global Professional Services marketing strategy, grounded in client, industry, regulatory, and competitive insight and aligned with enterprise growth priorities and Sales, Product, and Operations plans. Own market priorities, ideal client profiles, personas, and buying centers across law firms, from practice group partners and paralegals to firm operations and procurement. Identify the highest-value growth opportunities by firm type, practice area, geography, and service line, and prioritize across net-new acquisition, expansion, and cross-sell. Define differentiated positioning, messaging, and value propositions for law firms, consistent with the approved global brand strategy. Build the narrative for how Cogency supports law firms across the client lifecycle, from onboarding to cross-sell, spanning registered agent, entity management, transaction support, and process agent services. Own the global Professional Services marketing plan, budget recommendations, and performance targets, and agree with regional marketing leaders how each regional plan delivers against them. Work with and through regional marketing leaders, equipping them with the strategy, briefs, playbooks, and campaign platforms they need to adapt programs for local market, cultural, regulatory, and channel conditions. Lead integrated programs for new client acquisition and existing-client expansion, working through Marketing centers of excellence for brand, content, campaigns, events, and marketing technology. Create clear briefs that define the objective, audience, message, offer, channels, required assets, Sales motion, and measurement approach. Shape the legal-market event, sponsorship, and association portfolio, identifying speaking, content, and networking opportunities that advance segment priorities. Serve as the primary Marketing partner to Professional Services Sales and commercial leaders, including global key account teams. Align Sales, Product, Operations, Legal, and Marketing teams around segment growth priorities. Equip Sales teams with messaging, content, competitive guidance, and account-based programs for priority firms. Partner with Product and Operations to ensure messaging, proof points, and campaign promises reflect current service capabilities and the intended client experience. Coordinate with other client segment marketing leaders on shared clients, cross-sell opportunities, and consistent messaging. Track awareness, engagement, pipeline progression, adoption, expansion, and revenue contribution, and lead regular business reviews with Marketing, Sales, and Operations. Use client research, Sales feedback, CRM and campaign data, and market developments to refine priorities and investment. Represent the Professional Services segment in enterprise Marketing planning and advocate for investment based on opportunity, strategic relevance, and evidence. Leadership expectations Own the strategy and lead through influence across regional marketing leaders, Marketing centers of excellence, Sales, Product, and Operations. Make clear choices about priority firms, practices, and markets rather than spreading resources evenly across every possible opportunity. Move comfortably between executive-level market strategy and practical execution decisions. Bring client and market evidence into decisions and challenge assumptions constructively. Create clear briefs and decision frameworks so regional and specialist teams understand both what is needed and why. Balance long-term market development with near-term commercial priorities while protecting a consistent Cogency brand. Qualifications 10 years of progressive B2B marketing experience, including senior roles owning segment, industry, or go-to-market strategy. Deep experience marketing to law firms or the legal industry, such as through legal services, legal technology, or professional services providers. Track record of growing revenue through both new client acquisition and expansion of existing accounts. Experience building ideal client profiles, personas, value propositions, and integrated marketing plans that deliver measurable pipeline. Demonstrated success partnering with senior Sales leaders, including account-based marketing for large, complex accounts. Proven ability to lead a global strategy through regional marketing teams, specialist teams, agencies, and functions without relying solely on direct authority. Ability to interpret CRM, campaign, account, and attribution data and turn analysis into clear priorities and investment decisions. Strong executive communication, facilitation, and presentation skills. Bachelor’s degree in marketing, business, or a related field, or equivalent relevant experience. Preferred experience Knowledge of corporate compliance, entity management, registered agent, transaction support, or process agent services. Experience marketing across multiple regions, including EMEA, APAC, or LATAM. Experience working through organizational transformation, acquisition integration, or evolving go-to-market models. Familiarity with legal industry associations and with legal operations and paralegal audiences. Practical use of AI and marketing automation to improve targeting, personalization, and productivity. Measures of success Professional Services has a prioritized global marketing strategy and plan tied to specific firm segments, practices, accounts, and commercial opportunities. Each regional marketing plan reflects the global Professional Services strategy, priorities, and positioning. Marketing contributes measurable qualified pipeline, new law firm clients, and expansion revenue. Sales and key account leaders see Marketing as a trusted growth partner, with shared priorities and clear account-based programs. Reporting connects awareness, engagement, and pipeline progression to adoption, expansion, and revenue contribution.

  • Grand Central, NY

  • no content

Air Quality Specialist (Triangle)

Wilbur Technical Services, LLC (WTS) is seeking a motivated Project Manager to join our growing team in the Triangle, NC area! WTS specializes in environmental monitoring, laboratory instrumentation, and industrial process systems. We support government agencies, research institutions, consulting firms, and industrial customers throughout the United States and abroad. This position is ideal for a recent graduate or early-career professional with a background in Environmental Science, Environmental Engineering, Mechanical Engineering, Chemistry, Biology, or a related STEM field who is interested in gaining experience in environmental instrumentation, customer support/field services, environmental data quality assurance/quality control methods, technical sales, and business operations. Broad Experience: We are a small company, you’ll gain hands-on experience in customer interaction, field service, sales coordination, and other areas of the business! The role will initially focus on technical support and field travel, inside sales, and Salesforce CRM management while the candidate develops product knowledge and industry expertise. As experience grows, opportunities will exist to participate in customer meetings, trade shows, marketing initiatives, and technical sales activities. Travel is required (approximately 30–40%) and will include both domestic and international assignments. This position offers opportunities to visit customer sites, attend industry conferences, participate in training programs, and support environmental projects around the world. Candidates who enjoy travel and are excited by the opportunity to gain international experience are encouraged to apply!

  • Triangle, VA

  • no content

Part-Time Sales Advisor | Seasonal | Melrose (Los Angeles)

FARM Rio is a global fashion and lifestyle brand that captures the true essence of Brazil. We are driven by that inspiring energy that pours out of someone who is comfortable in their own skin and unapologetic about who they are. We are always seeking for that allure that enchants and vibrates out of someone - that genuine glow, or as we call, borogodó. From one, to one million, we move beyond nationalities and lifestyles with the same excitement for enjoying life, creating a FARM Rio culture - born in Rio, living around the world. Founded as a small booth at a marketplace in Rio back in 1997, the brand now has more than 100 stores around the country, stores in the U.S. and in Europe. To continue to co-construct the next chapter and beyond, we're looking for a creative and inspiring person to join us in Melrose as our Part-Time Sales Advisor, starting ASAP and working through the end of December. We would love to get to know you if you are someone who will be a strong brand ambassador, sharing our values and bringing life to our products. What we're looking for: Strong communication skills A true brand ambassador Positive and enthusiastic and proactive attitude Interest in fashion and/or arts in general Perfect communication in English Ability to engage with clients and create an amazing experience You'll be responsible for: Assisting clients by giving excellent customer service at the store Achieving store daily, monthly and yearly goals. Communicating the value of our products to customers and representing FARM Rio Sharing FARM Rio knowledge and brand partnerships with clients at the store Maintenance of store visuals Deliver outstanding styling sessions Establish loyalty within the community Securing sales Compensation and Benefits Compensation: 22/hr paid biweekly basis Monthly Comission 401 (k) Employer Match Employee Discount on FARM Rio Products. FARM Rio is an equal opportunity employer committed to Diversity & Inclusion. All qualified applicants will be considered by their capabilities and qualifications regardless of their race, color, religion, gender, sexual orientation, national origin, or disability.

  • Textile Finance, CA

  • no content

Title Specialist (Michigan)

About Halo Land Management Halo Land Management partners with leading energy companies to support critical oil and gas development. Our teams handle everything from title and abstracting to right of way and land negotiation. We move fast, we value accuracy, and we care about how work gets done, not just that it gets done. As we grow, we are building a consistent standard for what success looks like in every role. This Title Agent position is a key part of that effort. Position Summary As a Title Agent you support exploration and production by researching, verifying, and documenting ownership rights for mineral, surface, and leasehold estates. Your work provides the foundation for drilling decisions, infrastructure development, and land acquisition. You will complete chain of title from patent to present, prepare readable and defensible reports, and identify irregularities that could impact operations. The ideal candidate brings two to five years of title experience, thrives under clear expectations, and takes pride in delivering client ready work with minimal micromanagement. Key Responsibilities Title Research and Ownership Verification Conduct thorough title research for surface, mineral, and leasehold estates from patent to present Pull, review, and interpret deeds, leases, assignments, probate, easements, and tax records Identify gaps, discrepancies, and defects in the chain and flag issues early for review Confirm lease status including producing, non producing, and held by production Reporting, Analysis, and Documentation Prepare detailed abstracts, run sheets, and ownership reports in chronological order Clearly separate factual entries from interpretive notes Highlight irregularities such as name variations, date conflicts, and missing instruments Summarize curative needs and document issues in a way that helps reviewers, attorneys, and clients understand the situation quickly Deliver clean, organized, client ready packets using Halo’s templates and formatting standards Tools, Systems, and Research Methods Use county courthouse sites, online databases, tract indexes, and GIS tools Maintain organized digital files with hyperlinks, references, and source notes Apply best practices and SOPs when starting new projects, including using backchains and shared resources Navigate new counties and basins by finding and leveraging local online systems and courthouse support Communication and Collaboration Communicate promptly with project managers, reviewers, and teammates about status, blockers, and progress Participate in office hours and apply feedback to improve clarity, format, and accuracy Maintain professional and concise written communication through notes, reports, and internal tools Support team members by sharing findings, backchains, and county knowledge to reduce duplicate work Required Qualifications Two to five years of oil and gas title, land, or abstracting experience Strong understanding of mineral, surface, and leasehold title including HBP and heirship Ability to interpret legal instruments such as deeds, leases, conveyances, assignments, and probate Experience with courthouse research, online databases, GIS platforms, and public records Proficiency with Excel, Google Drive, Word, and basic PDF tools Strong organizational skills with the ability to produce clear, defensible, client ready reports Excellent written communication with the ability to explain complex chains clearly Willing to obtain or currently hold an AAPL membership What You Can Expect Mission critical work that directly impacts exploration and production timelines The chance to contribute to strategic land development and infrastructure planning Freedom to structure your work without micromanagement A supportive team that shares tools, resources, and knowledge Opportunities for growth based on performance, from advanced abstracting to review, project management, or curative Long term project stability where high quality work is valued and recognized

  • Michigan, ND

  • no content

Late-Night Live Shopping Host (Brooklyn)

The Role You'll host live shopping streams on Whatnot from roughly midnight to 4 AM ET, showcasing our clips, claws, headbands, scrunchies, and more. You'll run auctions and flash sales and keep viewers entertained, engaged, and bidding. You're the face and energy of the show when everyone else is asleep. What You'll Do Host high-energy live streams on Whatnot Demo products on camera: try on pieces, show quick hairstyles, and explain materials and details Run auctions, giveaways, and limited-time deals to drive sales Chat with viewers in real time, answer questions, and build a loyal regular audience Hit sales and engagement targets, and share feedback on what's moving Help set up products and the stream area before going live  What We're Looking For Live-selling, hosting, or on-camera experience (Whatnot strongly preferred) Natural, upbeat personality that stays sharp through an overnight shift Comfortable talking nonstop and thinking on your feet Hair styling skills or a genuine love of hair accessories Reliable, punctual, and available for consistent late-night shifts Bonus: an existing Whatnot following or experience with auction-style selling

  • Flatbush, NY

  • no content

Remote Sales Representative (Memphis)

Sales Representative – Remote Annual Compensation Part-Time (25–30 hrs/week): $30,000–$60,000 Full-Time (30–35 hrs/week): $80,000–$180,000 Agency Owner Track: $200,000–$500,000 This position entails extensive training, mentorship, leadership development, and unlimited income potential with a performance based compensation structure geared towards individuals motivated by not only helping our clients but also earning a multiple six figure income. About the Opportunity Based in Asheville, NC, The Edson Agency, part of Symmetry Financial Group, helps families protect their homes and financial futures through mortgage protection, life insurance, retirement solutions, college savings strategies, and debt elimination programs. We work exclusively with warm, inbound, exclusive leads—no cold calling What You'll Do Respond to client inquiries Conduct phone and virtual appointments Recommend financial protection solutions Follow a proven sales and leadership development system What You Need Strong work ethic and growth mindset Reliable internet, smartphone, and computer/tablet Life & Health License (can be obtained after hire) No experience required. Ongoing training, mentorship, paid travel incentives, and leadership advancement available No agent’s success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work.

  • Cloverdale, TN

  • no content

Senior Art Director (Tampa)

Do you have a portfolio that proves you can take a big idea all the way to execution? Send us your link with your best and most relevant campaign work that includes video and paid social content work to be considered. Everything needed between the big idea and exceptional execution. Spent 6-8 years in an advertising agency, creative studio, or production house Thrived in collaborative creative environments where the best ideas win, regardless of where they come from Led creative projects and client accounts, not just supported them Art directed video campaigns, content shoots, and integrated campaigns from concept through execution Created storyboards, mood boards, and visual references that brought ideas to life Built visual worlds through casting, styling, set design, motion, music, and production design Created and overseen design systems, presentations, layouts, and campaign assets across modern media channels Led productions with partners and creative teams from pre-production through post-production Demonstrated strong concepting, visual storytelling, and presentation skills Earned a reputation for delivering work with exceptional craft, style, design, cultural relevance, and meticulous execution Managed other creatives (a plus) In Short You can dream up the idea, define the world, and bring every detail to life for production. Only candidates with an online portfolio featuring relevant campaign, video, and content work will be considered.

  • Tampa Palms, FL

  • no content

Temporary Proposal Manager (New York)

A leading law firm is seeking an experienced Temporary Proposal Manager to lead strategic proposal efforts that drive business growth. This is an excellent opportunity for a business development professional with a strong background in legal or professional services environments. Key Responsibilities: Lead the development of compelling proposals, pitches, and client-facing business development materials. Manage proposal workflows and business development projects to support strategic growth initiatives. Develop persuasive messaging and proposal content that effectively communicates the firm's strengths and value proposition. Partner with attorneys and business development leaders to align pursuit strategies with client needs and business objectives. Lead complex proposal and pitch opportunities from strategy through submission. Oversee project management of cross-functional opportunities, ensuring deadlines and deliverables are met. Implement scalable proposal processes, tools, templates, and best practices to improve efficiency and consistency. Support best practices and continuous improvement across proposal and business development initiatives. Qualifications: Significant experience managing proposals, pitches, pursuits, or business development initiatives within a law firm or professional services organization. Proven leadership experience managing teams and multiple concurrent projects. Exceptional writing, editing, communication, and stakeholder management skills. Strong strategic thinking and project management capabilities. Experience supporting high-value client pursuits, RFPs, and competitive proposal processes. Position Details: Temporary/Contract Opportunity Hybrid Competitive Compensation If you're a strategic proposal leader who thrives in fast-paced, client-focused environments and has a passion for winning new business, I'd love to connect. Apply today or message me directly for more details.

  • Grand Central, NY

  • no content

Controller (Miami)

Overview We are seeking a Controller for a newly acquired portfolio company that manufactures and distributes consumer and industrial products. The company is located in the Medley, FL area. This is a full-time, salaried position that requires five days per week on-site. The Controller will bring the accounting function in-house, establish a disciplined monthly close, build management reporting where little exists today, and lead the finance workstream of an ERP implementation. Existing administrative staff handle day-to-day accounts receivable and accounts payable processing, and the Controller should expect to perform transactional work personally. Fluency in both English and Spanish is a requirement of this role. The Controller reports directly to the CEO and works directly with the private equity ownership group. Essential Functions Accounting and Close Transition the monthly close from the outside CPA firm to an in-house process, including journal entries, accruals, reconciliations, and a defined close calendar. Own day-to-day transactional work, including bank and credit card reconciliations, payroll entry, vendor payments, and general ledger maintenance. Produce consolidated and entity-level financial statements across related operating entities, including intercompany transactions and eliminations. Maintain a documented system of accounting policies, procedures, and internal controls. Provide oversight of administrative staff supporting the accounting function and of outside vendors supporting finance, tax, and audit. Inventory, Costing, and Supply Chain Own inventory accounting for manufactured and purchased finished goods, including standard costing, bills of material, production costing, variance analysis, physical inventories, and reserves for obsolete and slow-moving stock. Establish landed cost methodology for imported raw materials, packaging, and finished goods, including freight, duties, and tariffs. Develop product-level and customer-level margin reporting to support pricing decisions. Partner with operations and purchasing on vendor pricing discipline and inventory planning. Cash, Credit, and Lender Reporting Manage working capital and cash flow planning, including a rolling cash forecast. Manage credit and collections across a domestic and international customer base, including credit limits, terms, and aging discipline. Support export and shipping documentation and international payment mechanics, including wire transfers and letters of credit. Manage loan payments, monitor loan provisions, and ensure compliance with debt covenants and lender reporting requirements on a leveraged balance sheet. Reporting, Planning, and Systems Deliver timely and accurate month-end, quarter-end, and year-end financial statements. Own budgeting, forecasting, and variance analysis, and report significant issues to the CEO. Build a KPI package and prepare materials for board reporting. Provide ad hoc analysis supporting pricing, capital investment, and contract decisions. Evaluate, select, and implement a modern ERP system to replace legacy accounting, inventory, and order management platforms, and improve integration between operating data and the general ledger. Compliance and Tax Ensure compliance with GAAP and applicable federal, state, and local requirements for financial and tax reporting. Ensure timely filing of income, sales and use, property, and payroll tax returns, and coordinate with outside tax preparers and auditors. Support compliance with customs, import, and export requirements. Qualifications Required Full professional fluency in both English and Spanish. Bachelor’s degree in accounting or finance. A minimum of eight years of progressively responsible accounting and finance experience. Manufacturing or distribution experience, including hands-on inventory and cost accounting. Demonstrated ownership of a monthly close in a company without a large accounting department. Ability to work on-site in the Miami area five days per week. Preferred Certified Public Accountant. Experience in a private equity-backed company with a leveraged balance sheet and bank covenant reporting. Experience leading or participating in an ERP selection or implementation. Experience with import and export operations, landed cost, duties, and tariffs. Experience supporting international customers or distributors. Skills and Attributes Advanced Excel skills; working knowledge of QuickBooks is required. Strong communication skills and the ability to work effectively with employees at all levels of the organization. Comfortable operating in a closely held business transitioning to institutional ownership, including building processes that do not exist today. High integrity and sound judgment, with the ability to manage confidential information with discretion. Selection Process Interested candidates are invited to submit resumes and cover letters. Candidates with appropriate backgrounds will be asked to sign a non-disclosure agreement. Selected candidates will then be invited to proceed to phone and in-person discussions. Compensation will be competitive and based on candidates’ skills, qualifications, and experience.

  • Milam Dairy, FL

  • no content

Service Desk Manager (Chicago)

Position: Service Desk Process Analyst - Shift Supervisor Location: Chicago, IL Length: Long-term Interview: 1st round is a Video Interview and 2nd round is an Onsite F2F Interview (Mandatory with no exceptions) Shift: Onsite Shift & Schedule Details (using the Pitman Rotation Schedule 2/2/3): 24/7 environment with 12 hours shifts Job Summary We are looking to hire a Service Desk Process Analyst Shift Supervisor to provide 24/7 supervisory coverage for our IT Service Desk and Desktop Support teams. These individuals will be accountable for team performance metrics, coaching team members, serve as the primary escalation point during their shift, and lead communications during major incidents. Ideal Candidate Profile The ideal candidate has supervised teams across the full spectrum of end-user IT support, not just one narrow function. They understand how a service desk call can become a desktop dispatch, how a new hire onboarding request flows through provisioning and asset management, and how these handoffs break down without clear communication and process. They've seen work from multiple angles and can coach analysts across all of these functions, not just the one they came from. Calm, Clear Communicator Under Pressure This role will be the voice of IT during major incidents. Supervisors draft and send written and verbal communications to the entire organization in real time during a major incident. Candidates must show they can: 1. Translate technical details into clear, jargon-free written updates for both business stakeholders and mass communications to the entire organization 2. Communicate confidently with both technical subject matter experts and executive leadership 3. Stay composed and precise when urgency is high and information is incomplete Developer of People Our team members are capable but have lacked consistent guidance. We don't need someone who monitors dashboards and tells people to work harder. We need someone who works alongside the team and coaches. Candidates must show they can: 1. Observe work patterns, identify skill gaps, and provide hands-on coaching and mentoring 2. Listen to challenges and remove obstacles that slow the team down 3. Hold people accountable through support and conversations, not just metrics 4. Invest in growing each analyst's capabilities over time Team Oriented Problem Solver Individual metrics don't move the needle if the team isn't succeeding together. We need supervisors who think beyond their own shift. Candidates must show they can: 1. Identify opportunities to optimize how work flows across shifts (e.g., tasks that can be completed overnight when call volumes are low) 2. Proactively seek additional responsibilities that benefit the overall operation 3. Share insights and improvements across shifts and support groups rather than working in a silo Thank you,

  • Smith Park, IL

  • no content