Legal Senior Onsite Service Specialist
Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment. Legal Senior Onsite Service Specialist.Managed Services Onsite Miami, FL (onsite) 4 Months Contract Summary Provide comprehensive operational and administrative support within a legal office environment. This role supports a Miami-based law firm and is responsible for high-volume printing, copying, scanning, reception coverage, courier runs, and light IT/AV assistance. The position requires handling highly sensitive and confidential legal documents, delivering high-quality work under tight deadlines, and interacting professionally with executive-level stakeholders. The ideal candidate is tech-savvy, detail-oriented, customer-focused, and able to work independently in a fast-paced environment. Responsibilities Operate high-volume copy, print, scanning, and finishing equipment, including binding and document production tools. Perform quality checks, daily inspections, minor maintenance, and basic repair on copier equipment; clear jams and escalate issues to technicians as needed. Handle, process, and distribute highly sensitive and time-critical legal documents with accuracy and confidentiality. Provide reception coverage, answer customer inquiries, and deliver professional support to executive-level end users including legal secretaries, paralegals, associates, and partners. Manage incoming and outgoing mail, faxes, shipping, receiving, and courier runs (including post office deliveries). Maintain supply inventories, service logs, meter logs, billing logs, and management records. Perform scanning, file conversion, OCR processing, file naming, formatting, FTP transfers, and electronic document organization (including TOC management). Support meeting room and conference room setups, building moves, and light maintenance activities as assigned. Assist with IT and AV support requests and coordinate off-site production projects when required. Ensure work areas, copier stations, and supply locations are neat, stocked, and well maintained. Deliver completed jobs to designated locations within and outside the site and travel between buildings as needed. Perform additional duties such as filing, archiving, housekeeping, and special projects as assigned. Work occasional overtime, nights, weekends, or off-hour emergency responses as required. Requirements High school diploma or GED required. 1 2 years of related work experience required; minimum 2 years of legal industry experience strongly preferred. Proven ability to deliver excellent customer service with strong interpersonal and communication skills. Experience with print, copy, imaging, and scanning services preferred. Working knowledge of copier equipment, document production tools, and basic equipment repair preferred. Tech-savvy with the ability to use hardware and software for document management, cost recovery, and workflow support. Knowledge of shipping and receiving procedures and basic electronics preferred. Strong problem-solving, troubleshooting, and organizational skills. Ability to work independently, manage multiple priorities, and meet tight deadlines under pressure. Ability to read and comprehend technical manuals and written instructions. Physical ability to stand for extended periods while operating print equipment. Valid driver s license and minimum auto insurance coverage may be required. Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
