Customer Experience Manager

Rubrik’s Global Customer Support and Success Organization is a team of professionals committed to provide world class post purchase experience. The team is responsible for delivering post deployment technical support to customers and partners with a wide range of technologies and cloud deployments. The team is also responsible for delivering initial time to value by ensuring timely activation and adoption of Rubrik’s SaaS products and technologies. The member of the Global Support and Success Organization will serve as a key point of contact, a trusted advisor to Rubrik’s customers and partners and works closely with cross functional teams in order to deliver the value to customers. The Customer Support Team at Rubrik is composed of seasoned experts in the field of data management and security who possess an in-depth knowledge of Rubrik’s solutions, data protection, and recovery strategies, and they are skilled at swiftly diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world where data is the lifeblood of every organization, Rubrik’s Customer Support Team serves as the backbone of our customer’s data security strategy. Their technical prowess, commitment to customer success, and dedication to rapid response ensure that our customer’s data remains protected and available, no matter the challenges that come your way. What you’ll do: The Customer Experience Manager is a key role within the Customer Success organization, the successful candidate will drive all aspects of the post-sales Journey for a select group of Enterprise Accounts at Rubrik. He/She works as the driver, customer advocate, and primary point of contact between Rubrik and the select clients, managing their life-cycle with Rubrik, maximizing ROI, and coordinating to achieve their business goals and objectives. The CEM functions as an extension of the Sales Account Team, and partners with the customer to achieve faster customer adoption, time to value, and overall customer engagement and satisfaction. CEMs drive product enhancements and manage escalations while leveraging cross-functional relationships, to maintain and enhance customer confidence in Rubrik as the leader in cloud data management. The position’s objective is to most effectively provide an industry-leading customer experience for Rubrik customers in both a proactive and reactive manner. To succeed as a CEM at Rubrik, you must have excellent leadership, interpersonal, and communication skills. These skills are essential when mediating and driving to develop/achieve the customer’s tactical and strategic business objectives. Experience you’ll need: Become familiar with the account background, key stakeholders, goals, requirements and expectations of Rubrik. Ensure timely responses & communications to provide a high degree of customer satisfaction. Jointly develop a success plan and drive to achieve the customer’s goals and objectives. Be flexible, provide a tailored, comprehensive, focused and value driven customer experience. Own and drive the customer’s overall journey, experience, and touch points with Rubrik. Monitor customer’s environment, identify proactive activities to prevent issues, and keep the account in good standing. Provide insight, performance benchmarking, and recommendations to the customer. Collaborate with other organizations such as Sales, Marketing, Engineering, PM, and IT to improve overall customer satisfaction. Engage Support, escalation, and Engineering teams as needed to ensure an optimal Rubrik experience for the customer. Manage account/case escalations, including customer and account team expectations around support, create virtual cross-functional teams as needed to achieve customer satisfaction. Drive continuous improvement, lessons learned and other processes to prevent escalations. Develop POC awareness with SE and Account directors and generates weekly reports for customer and support teams. Manage escalations, initiate conference calls, and drive to closure while delivering timely updates to stakeholders. Coordinate, craft and deliver/discuss Root Cause Analysis (RCA) documents on customer issues. Closely monitor top issues/trends, take the necessary proactive actions to prevent or limit customer exposure The CEM role also encompasses the entire customer lifecycle including on-boarding, ongoing experience, and measures to ensure Rubrik product adoption, growth, and renewals. Education & Experience: Bachelors degree in a computer-related discipline is preferred 8 years of experience in a customer experience and/or account management role in a technology-based company Preferred qualifications: Competent, Knowledgeable, and Confident – Able to coordinate and lead required resources to address customer’s requirements. Passionate about Customers – Strong customer orientation being proactive and positive by nature. Cross-Functional & Collaborative – Able to assemble and lead team initiatives/resources. Excellent presentation, written, and verbal communication skills. Has proven experience with Escalation management, Proactive account management skills at the global Enterprise level. Self-driven, proactive, hardworking, team-player with a good sense of humor. Excellent interpersonal and teamwork skills, Proven ability to develop working relationships at all levels of management. Proven ability to partner successfully with multiple teams and customers outside their direct influence. Able to travel to other locations and customer sites on occasion. Willing to work outside standard business hours when situations dictate. The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training. US (SF Bay Area, DC Metro, NYC) Pay Range $136,800 — $205,200 USD The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training. US2 (all other US offices/remote) Pay Range $123,100 — $184,700 USD Join Us in Securing the World’s Data Rubrik (RBRK), the Security and AI company, operates at the intersection of data protection, cyber resilience and enterprise AI acceleration. The Rubrik Security Cloud platform is designed to deliver robust cyber resilience and recovery including identity resilience to ensure continuous business operations, all on top of secure metadata and data lake. Rubrik’s offerings also include Predibase to help further secure and deploy GenAI while delivering exceptional accuracy and efficiency for agentic applications. At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data. Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential. Our inclusion strategy focuses on three core areas of our business and culture: Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here. Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries. Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities. Equal Opportunity Employer/Veterans/Disabled Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at [email protected] if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. J-18808-Ljbffr

Senior Engineering Manager, Multimodal AI Editors

Join to apply for the Senior Engineering Manager, Multimodal AI Editors role at Labelbox 2 days ago Be among the first 25 applicants Join to apply for the Senior Engineering Manager, Multimodal AI Editors role at Labelbox Shape the Future of AI At Labelbox, we're building the critical infrastructure that powers breakthrough AI models at leading research labs and enterprises. Since 2018, we've been pioneering data-centric approaches that are fundamental to AI development, and our work becomes even more essential as AI capabilities expand exponentially. Shape the Future of AI At Labelbox, we're building the critical infrastructure that powers breakthrough AI models at leading research labs and enterprises. Since 2018, we've been pioneering data-centric approaches that are fundamental to AI development, and our work becomes even more essential as AI capabilities expand exponentially. About Labelbox We're the only company offering three integrated solutions for frontier AI development: Enterprise Platform & Tools: Advanced annotation tools, workflow automation, and quality control systems that enable teams to produce high-quality training data at scale Frontier Data Labeling Service: Specialized data labeling through Aligner, leveraging subject matter experts for next-generation AI models Expert Marketplace: Connecting AI teams with highly skilled annotators and domain experts for flexible scaling Why Join Us High-Impact Environment: We operate like an early-stage startup, focusing on impact over process. You'll take on expanded responsibilities quickly, with career growth directly tied to your contributions. Technical Excellence: Work at the cutting edge of AI development, collaborating with industry leaders and shaping the future of artificial intelligence. Innovation at Speed: We celebrate those who take ownership, move fast, and deliver impact. Our environment rewards high agency and rapid execution. Continuous Growth: Every role requires continuous learning and evolution. You'll be surrounded by curious minds solving complex problems at the frontier of AI. Clear Ownership: You'll know exactly what you're responsible for and have the autonomy to execute. We empower people to drive results through clear ownership and metrics. Role Overview As Senior Engineering Manager for the Perception engineering team at Labelbox, you will lead a team that builds easy-to-use and efficient tools that support the development of cutting-edge AI systems like those for generative AI and computer vision. In this role, you will manage the team’s daily operations, including sprint planning, daily standups, and one-on-one meetings , ensuring smooth execution and continuous progress. You will also contribute technical expertise in full-stack development , guiding the team in building robust and efficient systems. Collaboration is key—you will work closely with other engineering teams to align on architecture, share best practices, and drive cross-functional initiatives. This role requires a strong foundation in full-stack frameworks . Your Impact Drive engineering excellence by providing technical leadership and guidance, ensuring the team delivers high-quality, scalable, and reliable systems. Foster a high-performing team by recruiting top talent, mentoring engineers, and supporting career growth through skill development and progression plans. Ensure efficient execution by leading sprint planning, prioritizing tasks, and maintaining alignment with business objectives while meeting deadlines and quality standards. Shape system architecture by collaborating with engineers to design robust, scalable infrastructure that meets evolving business and technical needs. Enable cross-functional success by working closely with other engineering teams to align priorities and translate stakeholder needs into impactful deliverables. Improve developer productivity by ensuring infrastructure, tools, and processes support efficient development while maintaining security, reliability, and scalability. Stay at the forefront of technology by keeping up with industry trends, integrating new insights into engineering practices, and contributing to technical documentation to support knowledge sharing. What You Bring Bachelor’s degree in Computer Science or a related field (Advanced degree preferred). Proven technical leadership with 4 years of experience in full-stack development and 2 years managing highly technical engineering teams. Strong software design and architecture skills, with experience in API development, schema design, etc. Expertise in programming languages such as TypeScript and Python, with a disciplined approach to software development focused on testing and quality. Hands-on experience with front-end frameworks like React. Project management expertise, including experience with agile methodologies and tools like Jira, demonstrating ownership of end-to-end project delivery. Exceptional communication and collaboration skills, enabling effective teamwork across engineering, product, and design teams. Ability to thrive in fast-paced environments, with a proactive, problem-solving mindset and a willingness to dive deep to drive results. Bonus: Experience with leveraging large language models (e.g., GPT-4, Gemini) for product development, and working with AI service APIs (e.g., text-to-speech, speech-to-text, translation, transcription). Engineering at Labelbox At Labelbox Engineering, we're building a comprehensive platform that powers the future of AI development. Our team combines deep technical expertise with a passion for innovation, working at the intersection of AI infrastructure, data systems, and user experience. We believe in pushing technical boundaries while maintaining high standards of code quality and system reliability. Our engineering culture emphasizes autonomous decision-making, rapid iteration, and collaborative problem-solving. We've cultivated an environment where engineers can take ownership of significant challenges, experiment with cutting-edge technologies, and see their solutions directly impact how leading AI labs and enterprises build the next generation of AI systems. Our Technology Stack Our engineering team works with a modern tech stack designed for scalability, performance, and developer efficiency: Frontend: React.js with Redux, TypeScript Backend: Node.js, TypeScript, Python, some Java & Kotlin APIs: GraphQL Cloud & Infrastructure: Google Cloud Platform (GCP), Kubernetes Databases: MySQL, Spanner, PostgreSQL Queueing / Streaming: Kafka, PubSub Labelbox strives to ensure pay parity across the organization and discuss compensation transparently. The expected annual base salary range for United States-based candidates is below. This range is not inclusive of any potential equity packages or additional benefits. Exact compensation varies based on a variety of factors, including skills and competencies, experience, and geographical location. Annual base salary range $220,000—$250,000 USD Life at Labelbox Location: Join our dedicated tech hubs in San Francisco or Wrocław, Poland Work Style: Hybrid model with 2 days per week in office, combining collaboration and flexibility Environment: Fast-paced and high-intensity, perfect for ambitious individuals who thrive on ownership and quick decision-making Growth: Career advancement opportunities directly tied to your impact Vision: Be part of building the foundation for humanity's most transformative technology Our Vision We believe data will remain crucial in achieving artificial general intelligence. As AI models become more sophisticated, the need for high-quality, specialized training data will only grow. Join us in developing new products and services that enable the next generation of AI breakthroughs. Labelbox is backed by leading investors including SoftBank, Andreessen Horowitz, B Capital, Gradient Ventures, Databricks Ventures, and Kleiner Perkins. Our customers include Fortune 500 enterprises and leading AI labs. Your Personal Data Privacy : Any personal information you provide Labelbox as a part of your application will be processed in accordance with Labelbox’s Job Applicant Privacy notice. Any emails from Labelbox team members will originate from a @labelbox.com email address. If you encounter anything that raises suspicions during your interactions, we encourage you to exercise caution and suspend or discontinue communications.Seniority level Seniority levelMid-Senior level Employment type Employment typeFull-time Job function Job functionEngineering and Information Technology IndustriesHospitals and Health Care, Non-profit Organizations, and Government Administration Referrals increase your chances of interviewing at Labelbox by 2x Sign in to set job alerts for “Senior Engineering Manager” roles.Sr. Engineering Manager - Grocery Fulfillment & Optimization Sunnyvale, CA $208,000.00-$416,000.00 2 weeks ago Sr. Manager, Software Engineering, Systems InfrastructureSenior Engineering Manager, GenAI Foundations Menlo Park, CA $264,000.00-$342,000.00 2 weeks ago Sr. Manager/Director, Mechanical Engineering Alameda, CA $169,300.00-$338,700.00 2 weeks ago Director of Engineering, ML Infrastructure Mountain View, CA $222,775.00-$333,925.00 7 hours ago Sunnyvale, CA $258,000.00-$310,000.00 2 weeks ago Head of Engineering (Director/VP) - VC Backed Startups San Francisco, CA $180,000.00-$300,000.00 2 months ago Menlo Park, CA $220,000.00-$235,000.00 2 weeks ago Senior Engineering Manager - Enterprise AI Platform Sunnyvale, CA $169,000.00-$338,000.00 2 weeks ago Director of Engineering, Revenue Cycle ManagementDirector of Engineering, Product Engineering Sunnyvale, CA $229,000.00-$275,000.00 4 days ago We’re unlocking community knowledge in a new way. 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Derivatives Trader

Derivatives Trader (Remote) Location New York, NY; San Francisco, CA; Chicago, IL; Boston, MA; Miami, FL; Washington, DC About T3 Global T3 Global Group, LLC is a comprehensive destination for institutional traders and trading teams aiming to optimize their performance in the current financial markets. Our dedication lies in offering professional traders a top­tier infrastructure within a professional setting. Designed with a focus on enabling professionals to effectively scale their trading businesses, T3 includes a diverse community of individuals with backgrounds in investment banking, quantitative trading, private equity, hedge funds, and other non‑finance fields. We seek both individuals and trading teams with an entrepreneurial spirit, strong work ethic, exceptional business instincts and a demonstrated ability to make sound decisions under pressure. T3 Global currently trades Futures, Equities and Options. Job Summary T3 Global is seeking an experienced Derivatives Trader to join our team. The Derivatives Trader will be responsible for managing a portfolio, developing trading strategies, and risk management decisions for a variety of derivative products including options, futures, and swaps. The role demands a blend of trading skills, market insight, and discipline. Benefits Montage Access to T3's Balance Sheet: Leverage our financial strength to bolster your trading strategies. Professional-Grade Trading Software: Utilize cutting‑edge technology designed for professional parten customers. Customizable Routing: Tailor your trade executions to fit your strategies with our flexible routing options. Stock Locates and Loans: Find and finance the shares you need with our comprehensive stock locateHJ and loan capabilities. Elite Trading Community: Engage with a network of professional traders for live trade discussions, market analysis, and real‑time trade ideas. Key Responsibilities Develop and execute trading strategies in various derivatives markets, including but not limited to equity options, commodity futures, and listed swaps. Conduct rigorous pre‑trade analysis and post‑trade evaluations. Manage trading book risk, keeping within given parameters and limits. Maintain an in‑depth understanding of market structures, liquidity flows, and regulatory changes. Stay abreast of macroeconomic indicators, company news, and other market‑moving information. Collaborate with other traders to share ideas and news. Monitor real‑time trading systems, ensuring correct operation and performance. First loss capital. Qualifications Minimum of 5 years of experience in a similar role, preferably at a proprietary trading firm, hedge fund, or investment bank (or equivalent experience). A bachelor's degree in Finance, Mathematics, Engineering, or a related quantitative field. Strong analytical skills. Ability to work well under pressure, manage risk, and make decisions rapidly. rotoal, ll> Bitte note, a background check and additional documents are required prior to joining. Compensation is performance based. Seniority Level Mid‑Senior level Employment Type Full-time Job Function Finance and Analyst T3 Global Group, LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. J-18808-Ljbffr

VP, Sales Practices & Supervision

Software Guidance & Assistance, Inc. (SGA) is searching for an Vice President, Annuity Sales Practices & Supervision f or a FULL TIME assignment with one of our premier Financial clients in their Hartford, Ct. offices. Position Overview The Vice President, Suitability, Supervision & Agent Monitoring is responsible for enterprise governance, execution, and continuous enhancement of annuity suitability, agent supervision, and broker‑dealer oversight programs. This role serves as a senior supervisory control owner, ensuring annuity sales practices, agent conduct, and suitability determinations comply with applicable state insurance laws, NAIC Model Regulation 275 (Suitability in Annuity Transactions), broker‑dealer supervisory standards, and internal policies. This position plays a critical role in promoting a strong culture of compliance, consumer protection, ethical conduct, and regulatory accountability across all distribution channels, while supporting sustainable growth and long‑term risk management. Key Responsibilities Lead and manage a team responsible for daily suitability review, agent monitoring, supervisory escalations, exception handling, and agent lifecycle oversight, including broker‑dealer‑affiliated distribution. Oversee agent onboarding and credentialing controls, including background checks, licensing and appointment verification, disciplinary history review, and ongoing re‑screening. Establish clear supervisory expectations for rigor, consistency, timeliness, and documentation to ensure decisions are well‑supported and regulatory defensible. Design, implement, and continuously enhance supervisory testing and monitoring programs, including broker‑dealer oversight, risk‑based surveillance, suitability trend analysis, red‑flag identification, and corrective action plans. Exercise independent judgment in moderate to highly complex suitability and supervisory matters, including escalations, remediation decisions, and risk mitigation strategies. Drive data‑driven oversight through management reporting, key risk indicators, and root‑cause analysis to strengthen controls and reduce repeat issues. Partner with Legal, Compliance, Risk, Distribution, Operations, and third‑party administrators to interpret regulatory requirements and ensure consistent application of supervisory standards. Lead agent, broker‑dealer, and internal education initiatives related to suitability requirements, supervisory expectations, and regulatory developments. Support regulatory examinations, audits, and inquiries by ensuring audit readiness, strong documentation, and timely remediation of findings. Leadership & Culture Expectations This role sets and reinforces the tone for ethical conduct, accountability, and regulatory discipline. The Vice President promotes a culture of professional judgment, independent challenge, and appropriate escalation, with decisions that prioritize customer outcomes and long‑term risk management over short‑term business considerations. Teams are empowered, well‑trained, and held accountable to consistently meet supervisory and compliance expectations. Experience & Education Requirements Juris Doctor preferred; Bachelor’s degree required. 5 years of experience in suitability, supervision, agent oversight, or sales practice governance within life insurance, annuities, and/or broker‑dealer environments. FINRA securities licensure preferred. Demonstrated experience managing teams and setting clear performance and accountability expectations. Proven experience leading broker‑dealer oversight, supervisory testing, agent monitoring, and background screening programs. Strong working knowledge of annuity suitability regulations, state insurance producer licensing requirements, and broker‑dealer supervisory frameworks. Experience supporting regulatory examinations, audits, and remediation related to agent conduct and suitability. SGA is a technology and resource solutions provider driven to stand out. We are a women‑owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let’s work better together, we mean it. You’ll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/. SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy. J-18808-Ljbffr

Regional Director Of Site Operations

Join to apply for the Regional Director Of Site Operations role at SITEMETRIC 3 days ago Be among the first 25 applicants Join to apply for the Regional Director Of Site Operations role at SITEMETRIC Get AI-powered advice on this job and more exclusive features. Sitemetric seeks a bold, humble, and bar-raising Regional Director, Site Operations who will lead the construction industry’s transition to a safer, more secure, more successful building experience for everyone involved. We are looking for a seasoned leader with a constant commitment to working closely with our customers (owners, general contractors, subcontractors, and individual workers) to continually grow every aspect of delivering, supporting, and innovating our services for the benefit of our customers. If you are a self-starting team player who puts the customer at the center of every decision, covers every detail, and wants to be part of a fast-growing, innovative company that’s relentlessly pushing to transform how the world is built, you will flourish with Sitemetric. About Sitemetric At Sitemetric, we turn technology into services that transform how the world is built. This enables our customers to lead the change in critical areas of construction operations: workforce, safety, security, reporting, communications, logistics, and more. We work closely with owners, general contractors, subcontractors, and construction workers to customize offerings to their needs, including digital onboarding, smart badging, real-time location systems, messaging and mass texting, integrated turnstiles, real-time reporting, emergency mustering, and more. We currently serve as trusted partner to a growing number of the US’s largest, most forward-looking owners and contractors, working with them to ensure what we offer meets their evolving needs, with thousands of companies and workers already on the Sitemetric platform. Together, we are leading the change in how the world is built. About the Role As Regional Director, Site Operations , you will lead and facilitate all onsite and customer workflows to continually deliver exceptional customer value and experience. That will mean ensuring constant alignment with explicit and implicit expectations across all stakeholders, including owners, contractors, and workers, to meet exceptionally high standards for construction safety, security, quality, and success. Your responsibilities include leading and cultivating relationships with stakeholders and delivering the highest-quality service across construction environments that are continually changing, dynamic, and uncertain. This requires an obsessive commitment to understanding customers' values, immediate and evolving needs, and preferences, to enable them to maximize success on each project and across their broader project portfolio and enterprise. Overall, the role demands grit, perseverance, and an abundance mindset to navigate and excel in the perpetually challenging environments where our customers operate. Key Responsibilities This position works directly with senior Sitemetric leadership (CEO, CTO, Operations, EHS, Customer Experience, Business Development, Brand), and across the entire organization. This position requires in-person work at one or more Sitemetric jobsites in a designated area. Travel throughout the United States may be required. Service Delivery: Oversee how all Sitemetric services are deployed and executed at the project and enterprise levels, to ensure that we always deliver the highest levels of customer value and experience and constantly improve on these. Dynamically interact with all customer types, from executive teams within Owners and General Contractors, to Subcontractors and individual Workers on the ground. Expertly understand, shape, and communicate priorities to all onsite staff, to meet objectives related to project safety, security, quality, and overall success (including as related to budget and timeline). Customer Success: Work closely with customers to proactively anticipate and resolve any challenges they may face at the project or enterprise level in utilizing Sitemetric services. Develop and maintain good working relationships with all teams and maintain the highest safety standards onsite. Collaborative Innovation: Work closely with customers and Sitemetric colleagues to understand customers’ existing, emerging, and evolving problems and how to expand/build Sitemetric services to solve these in a scalable way to increase customer value and experience. Represent our mission and core values by approaching every innovation challenge with speed, industriousness, and the desire to create positive, enduring change. Qualifications REQUIRED Demonstrated successful management of projects of at least $100 million or multiple smaller projects simultaneously. 5 years of experience with multi-site/multi-unit management. Experience leading cross-functional relationships between internal and external stakeholders on large, complex projects. Experience building and navigating relationships with workers, subcontractors, general contractors and owners. Bachelor's degree in Construction Management, Engineering, or a related field. Proven ability to lead successful project teams, develop employees, and maintain strong relationships with internal and external stakeholders (owners, general contractors, subcontractors, and others). Creative, results-oriented, responsive, and operates with a strong sense of urgency. Highly entrepreneurial and self-motivated, with the ability to excel both independently and in a team environment. Excellent verbal and written communication skills, with proven ability to communicate complex business issues and propose resolutions in a clear, concise manner. Adaptable, flexible, and able to solve complex challenges within and outside of operations, using domain knowledge and communication/interpersonal skills, with an adaptable and flexible style in working with all types of individuals. Innate drive to go beyond building buildings, to building an industry. PREFERRED 5 years of construction experience at an ENR 400 general contractor. Thorough understanding of construction principles and best practices. Clearly demonstrable past experience as a high-performing leader in commercial construction at an ENR Top 400 General Contractor. Experience leading and advocating for the use of technology to improve the safety, security, and success of each construction project. Experience leading internal efforts to discover, prototype, deploy, or invest in field technology at an ENR Top 400 General Contractor. Benefits Competitive pay based on experience and qualifications Health, dental and vision insurance for full time employees 401(k) eligibility Employee referral bonus plan includes $50 for each referred candidate that completes a minimum of three (3) consecutive calendar months of service with Sitemetric. Referring Employee must be active at the time of payment. Note that bonus payments will be subject to applicable taxes Eligible for discretionary bonus, based upon individual, team, and company-wide performance Accrued paid sick leave for all employees Paid vacation, accruing at 80 hours per year Opportunities for career growth and professional development Supportive team culture that values clarity, reliability, and high performance Access to the right tools, technology, and support to do your best work Additional Information Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,000 to $180,000. Pay is based on a number of factors including market location and jobsite upon which work is being performed, and may vary depending on job-related knowledge, skills, credentials, and experience. How to Apply Interested individuals should apply on Sitemetric.com/careers. Sitemetric accepts applications on an ongoing basis. Sitemetric is proud to be an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Seniority level: Director Employment type: Full-time Job function: Management and Manufacturing Industries: Construction J-18808-Ljbffr