C3 Community Campus Director
POSITION TITLE : Community Campus Director LOCATION : Louisville, KY STATUS : Full Time, Salaried, Exempt PROGRAM : VOA Operations REPORTS TO : Associate VP of Operations INTRODUCTION : Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education. When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements. BENEFITS : Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following: Health and Wellness Employee Assistance Plans (EAP) Health and Wellness Program Medical Coverage Dental Coverage Vision Coverage Flexible Spending Account Health Spending Account Short Term Disability MetLife Legal Plans Financial Wellbeing Competitive Compensation Packages Life Insurance (company paid) 403b retirement plan with company fund matching Employee discounts *Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness) * All company paid benefits and paid time off effective day one Work Culture Commitment Committee Justice Committee Integrity Committee Compassion Committee Retention Committee JOB SUMMARY AND QUALIFICATIONS : The C3 Campus Director is responsible for overseeing the daily operations of the campus dedicated to providing services for individuals experiencing homelessness. This role ensures a safe, welcoming, and efficient environment for clients, staff, and partners. The C3 Campus Director coordinates security, compliance, data gathering, tours, rent, and community engagement, while fostering collaboration among internal teams and external agencies. WHAT YOU MUST HAVE: Bachelor's degree in Public Administration, Business Management, or related field (or equivalent experience). 3-5 years of experience in operations, campus, property management, preferably in social services or nonprofit settings. Strong leadership and team management skills. Knowledge of homelessness issues, trauma-informed care, and community resources. Excellent communication, problem-solving, and organizational skills. Ability to work in a fast-paced, dynamic environment with diverse populations. RESPONSIBILITIES: Operational Oversight Manage day-to-da y campus operations, including partnerships, security, and cleanliness. Ensure compliance with health, safety, and regulatory standards. Schedule and confirm boardroom, ballroom, community space, partner space and office bookings using an office calendar system. Develop and implement operational policies and procedures. Budget & Resource Management Monitor campus budget and control operational expenses. Coordinate procurement of supplies and equipment. Assist with grant compliance and reporting as needed. Track lease agreements and rent from community partners. Community & Stakeholder Engagement Work closely with External Relations Department on the following task Serve as the primary point of contact for campus-related inquiries. Organize community wide events on the campus. Build relationships with partner organizations, volunteers, and local agencies. Represent the campus at community meetings, media inquiries, and events. Coordinate tours of the campus. Serve as community partner liaison including, collect data, rent, and general needs. Inform organizational policy positions related to the campus and its m1ss1on. Coordinate advocacy efforts in collaboration with Senior Director of Policy and Advocacy with elected officials, government agencies, and key community stakeholders. Represent the campus in policy discussions to advance funding, support, and visibility for its purpose. Support fund development strategies for campus start-up, including collaboration with Communication and Fund Development teams on messaging, grant opportunities, donor engagement, and campus-related funding needs. Emergency & Risk Management Develop and maintain emergency response plans. Handle crisis situations with professionalism and adherence to protocols. Ensure security measures are effective and updated. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
