Helpdesk Support Analyst

Key Responsibilities: Provide first-level technical support for faculty, staff, and students via phone, email, or ticketing system. Troubleshooting & Repair: Diagnose and resolve technical issues, perform physical repairs (hardware), and provide software fixes for Apple devices and peripherals. Education: Educate customers on product features, services, updates, and best practices to enhance their experience. Documentation: Accurately log support cases, repairs, and resolutions in Jira ticketing system. Product Knowledge: Continuously develop expertise on Apple products, services, and repair processes. Troubleshoot and resolve issues related to desktops, laptops, printers, networks, and software applications. Support classroom and event Audio-Visual (AV) setups, ensuring smooth operation of conferencing tools and presentation equipment. Log, track, and document all incidents and requests in the ticketing system, escalating as necessary to higher-tier or remote support teams. Assist in the setup, configuration, and maintenance of workstations, user accounts, and peripheral devices. Ensure timely delivery of support in line with Service Level Agreements (SLAs) and processes. Collaborate with the remote operations team to monitor system health, updates, and maintenance schedules. Maintain professionalism and customer focus in all interactions, ensuring a positive support experience. Participate in regular service reviews, reporting trends and recurring issues to the Helpdesk Manager for process improvement. Qualifications: Bachelor's degree in information technology, Computer Science, or related field, or equivalent technical experience. 1–3 years of experience in IT helpdesk or end-user support, preferably within a higher education setting. Strong working knowledge of Windows, macOS, Microsoft 365, and standard business applications. Experience with ticketing tools such as ManageEngine, ServiceNow, or Zendesk. Understanding of networking fundamentals, printers, and peripheral device support. Excellent communication, customer service, and problem-solving skills. Ability to multitask and prioritize in a fast-paced, service-driven environment.

Child Welfare Caseworker

Job Purpose: Protects and develops children by identifying children's needs; providing growth environments; arranging for services. Duties: * Identifies children's needs by investigating complaints and referrals; examining home conditions and social environment; evaluating psychological well-being; arranging for physical examinations. * Meets children's needs by identifying and arranging for services; coaching parents and caregivers. * Provides foster care families by evaluating foster parents, social environment, and living conditions; monitoring children's care and development; coaching foster parents and siblings; terminating contract with foster parents. * Provides adoptive families by evaluating adoptive parents, social environment, and living conditions; coaching adoptive parents and siblings; recommending or advising against adoption. * Prepares for children's birth by coaching unmarried parents; arranging for medical and counseling services. * Documents actions by completing records. * Avoids legal challenges by complying with legal requirements. * Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks. * Enhances social services and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Skills/Qualifications: Bachelors Degree Required. Connecting with Children, Handles Pressure, Objectivity, Confidentiality, Persistence, Proactive, Listening, Verbal Communication, Administrative Writing Skills, Client Relationships, Legal Compliance

Inventory Management Specialist

Inventory Management Specialist Augusta, GA 30901 Job Summary The Inventory Specialist is responsible for daily inventory operations, maintaining accurate stock records, and ensuring timely supply distribution. This role updates inventory systems, monitors stock levels, initiates replenishment, and coordinates with warehouse and clinical staff to resolve supply issues. Responsibilities include handling returns and recalls, conducting routine cycle counts and spot checks, troubleshooting discrepancies, and maintaining organized storage areas. Essential Functions and Responsibilities 1. Daily Inventory Monitoring & Data Entry Maintain accurate and up‑to‑date inventory records in the GIP or equivalent automated system. Enter receipts, adjust stock levels, and update reorder points and par levels. Verify all supply deliveries and ensure documentation is complete and correct. 2. Stock Replenishment & Distribution Coordination Monitor on‑hand inventory levels and initiate replenishment actions for expendable supplies and durable medical equipment (DME). Coordinate with warehouse teams to ensure timely supply distribution. Respond to urgent or expedited inventory needs and support clinical operations. 3. Customer Service & Stakeholder Coordination Serve as a primary resource for clinical staff regarding stock availability, usage, and substitutions. Resolve discrepancies, backorders, and supply delays by coordinating with vendors and internal departments. Communicate inventory impacts or shortages proactively to stakeholders. 4. Returns, Recalls & Reutilization Process item returns and coordinate with property management regarding disposal or reutilization. Track and respond to medical product recalls in collaboration with the VA National Center for Patient Safety. Document all recall and return actions for compliance and audit purposes. 5. Inventory Audits, Spot Checks & Reconciliation Conduct daily spot checks and weekly cycle counts to verify accuracy. Investigate and resolve variances between system data and physical stock. Provide reports of audit findings and recommend corrective actions to the COR. 6. System Accuracy & Process Maintenance Ensure all items are correctly barcoded, labeled, and assigned to proper locations. Maintain organized, clean, and compliant storage areas. Identify inefficiencies in inventory processes and recommend improvements. Support system updates, data integrity checks, and workflow enhancements. Physical Requirements Ability to lift and carry items up to 50 lbs. Extended periods of walking, standing, bending, and material handling. Working in storage rooms, clinical environments, and warehouse areas. Work Environment Work is performed across diverse settings: hospital wards, operating rooms, storage areas, and warehouses Conditions may vary from clean clinical environments to hot, cold, drafty, or dimly lit spaces Physical risks include exposure to dust, pollutants, infectious material, and potential for scrapes or falls PPE must be worn in accordance with facility guidelines Movement between sterile and non-sterile zones requires careful attention to hygiene standards Education and/or Experience Required • High school diploma or equivalent required • Four years’ experience in inventory management, supply chain, or healthcare logistics. Knowledge of inventory control principles, stock rotation, and supply chain workflows. Experience using automated inventory systems such as GIP, barcoding software, or similar platforms. Strong analytical and problem‑solving skills. Ability to maintain high accuracy and attention to detail. Effective communication and customer service skills. Ability to follow aseptic techniques and comply with infection control policies. Preferred Prior experience in healthcare logistics, medical supply management, or VA Logistics operations. Familiarity with clinical supply usage patterns and hospital inventory workflows. Experience with cycle counting, reconciliation, and process documentation. Full Benefits Package We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify. DICE

BancFirst Tower Security Supervisor

Full Time Onsite BancFirst Tower: 100 North Broadway, Oklahoma City, OK 73102 Position Summary The Security Supervisor is responsible for overseeing daily security operations for BancFirst Tower, ensuring a safe and secure environment for tenants, employees, visitors, and company assets. This role supervises contract security personnel, manages access control and surveillance systems, and ensures compliance with BancFirst security policies, procedures, and applicable laws. The Security Supervisor reports to the BancFirst Physical Security Officer, works closely with BancFirst Tower property management, and also serves as a liaison with local law enforcement agencies. Essential Duties and Responsibilities Select, supervise, schedule, and evaluate contract security officers. Conduct performance appraisals and initiate corrective or recognition actions as appropriate. Lead regular security staff meetings and ensure consistent communication between management, tenants, and officers. Provide ongoing training for security personnel, focusing on policy compliance, emergency response, and customer service. Oversee daily site operations including patrols, incident documentation, and access control monitoring. Maintain accurate records of attendance and activity reports. Maintain all security devices, systems, and related equipment in good working condition. Participate as a key member of the BancFirst Tower Emergency Response Team. Coordinate and participate in emergency drills, ensuring readiness for fire, medical, weather, or security-related events. Respond to medical emergencies, providing first aid, CPR, or support until medical personnel arrive. Prepare detailed incident reports, statements, and investigation summaries in a clear and professional manner. Conduct investigations involving internal and external incidents in coordination with the BancFirst Physical Security Officer. Collaborate with vendors, contractors, and property management on all security-related repairs, installations, and upgrades. Provide recommendations to enhance security procedures, staffing, and technology. Support the BancFirst Physical Security Officer in conducting data analysis to identify trends, incidents, and potential risks, and track security metrics. Skills and Competencies Strong leadership and supervisory skills with the ability to motivate and direct outsourced teams. Proficiency in access control, video surveillance, and emergency response systems. Excellent written and verbal communication skills; ability to handle sensitive information with professionalism and discretion. Sound judgment and composure in high-stress or emergency situations. Strong analytical skills and attention to detail. Working knowledge of Oklahoma criminal law and investigative procedures. High level of integrity, reliability, and professionalism. Ability to work flexible hours and respond to emergencies outside of regular business hours. Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $14 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers. EOE - BancFirst is an Equal Opportunity employer. Diversity…Our differences enhance business performance.

Plant Operator - Cannelton Hydroelectric Facility

AMERICAN MUNICIPAL POWER, INC. JOB DESCRIPTION This position will report out of the Cannelton Hydroelectric Facility Position Title: Plant Operator Reports To: Operations and Maintenance Supervisor FLSA Status: Non-Exempt Basic Functions: Responsible for the overall daily monitoring and maintenance of the hydroelectric plan. Essential Functions: 1. Functions as a control room operator. Assists or performs the responsibilities associated with starting and stopping units, coordinating unit discharge rates, monitoring and maintaining upstream pool in cooperation with the Army Corps of Engineers, records and reports operating information such as hourly readings of distribution metering, river flow, unit blade positions, unit temperatures, and dissolved oxygen monitoring equipment. 2. Cleans debris from intake racks utilizing the trash rake, log grabber and other equipment to provide for the maximum head for the units. 3. Acknowledges and responds to faults or alarms from the plant control switchboard and takes appropriate action to clear the associated alarms. 4. Assists in the performance of plant maintenance on equipment throughout the plant and transmission line including, but not limited to pumps, motors, fans, valves, instrumentation, transmission line poles and substations. 5. Assists with the operation of the oil purification system on a scheduled basis. 6. Prepares and updates the daily log of work performed including creating, performing and updating work orders and inventory in the Maximo system. 7. Recommends improvements in operation manuals, plant procedures, preventive maintenance plans, and plant safety including insuring that supervisor and AMP’s safety staff is aware and has been consulted with regard to ongoing maintenance and outage related work activities of staff and outside contractors. Participates in job hazard analysis and pre and post safety briefings and safety discussions for work activities. 8. Executes established environmental and regulatory compliance procedures, ensuring compliance with various state and federal agencies. 9. Performs work necessary to maintain other plant facilities including cleaning, trash removal and other tasks as assigned. 10. Assists with scheduling and coordinating the delivery of power from the hydroelectric plant to grid and ensures that the maximum power is delivered on a minimal interruption basis. 11. Prepares and updates a daily log of work performed, visitors, and general upkeep of the plant. 12. Picks up and delivers plant equipment supplies as needed. 13. Performs other assigned duties. Knowledge, Skills, & Qualifications: 1. Two year technical degree; in Engineering technology ; or two years experience in plant operations and/or maintenance or equivalent military experience. 2. Demonstrates working knowledge of plant equipment and principles of operation. 3. Must demonstrate the ability to read instruction manuals, blueprints, and schematics. 4. Must have knowledge of the operation and maintenance of control devices and recording/metering devices common to power plants. 5. Experience with programmable logic controllers is a plus. 6. Must have good problem solving skills, and basic mechanical and electrical skills. 7. Must have the ability to follow complex oral and written instructions and react calmly during plant emergencies. 8. Ability to develop and maintain effective working relationships with co-workers. 9. Welding certification is a plus.

Senior Data Modeler

We are seeking a Senior Data Modeler in the Sacramento, California area. This position requires you to be able to work on-site in Sacramento, California, on Mondays and Wednesdays each week. Candidates must currently live within 60 miles of Sacramento, CA. Anyone else will be rejected. Key Duties/Responsibilities: Performs business and systems analysis and documentation Develops conceptual, logical, and physical relational data models for the enterprise data warehouse Experience with large data warehouse implementation projects Performs data modeling in relational and dimensional models Develops a physical data model and/or works with the architect to develop a physical data model Ability to expertly develop Data Facts and Dimensions in the EDW Provides documentation to support the Kimball Dimensional Data Modeling Framework, as necessary Visualizes and designs the enterprise data management framework, specifying processes used to plan, acquire, maintain, use, archive, retrieve, control, and purge data Documents data flow diagrams in existing and future reports to use as input in report design and optimization Development Requirements Specifications Develop Design Specifications Performs data analysis/predictive data modeling Mentors and education team members on best practices and industry standards Mandatory Requirements: * Minimum of ten (10) years demonstrable experience in the data management space, with at least 5 years specializing in database design and at least 5 years in data modeling. * Senior, hands-on Data Modeler with strong communication skills. * Expert-level command of the ER/STUDIO Data Architect modeling application * Must have Oracle Data Integrator (ODI) experience. * At least 2 year's experience working in Oracle Autonomous Data Warehouse (ADW), specifically installed in an OCI environment * Strong ability to articulate data modeling principles and gather requirements from non-technical business stakeholders * Minimum of five (5) years of relevant experience in relational data modeling and dimensional data modeling, statistical analysis, and machine learning, supportive of key duties/responsibilities identified above. * Minimum of five (5) years of experience as a data analyst or in other quantitative analysis or related disciplines, such as researcher or data engineer, supportive of key duties/responsibilities identified above. * Excellent presentation skills to different (business and technical) audiences, ranging from Senior-level leadership to operational staff, with no supervision * At least 2 years of experience working on Star, Snowflake, and/or Hybrid schemas * Ability to translate business and functional requirements into technical requirements for technical team members. * Candidate needs to be able to demonstrate direct, hands-on, recent practical experience in the identified areas, with specific examples. Required to have State/Gov experience Desired: * Expert-level Kimball Dimensional Data Modeling experience * Expert-level experience developing in Oracle SQL Developer or ER/Studio Data Architect for Oracle. * Ability to develop and perform Extract, Transform, and Load (ETL) activities using Oracle tools and PL/SQL with at least 2 years of experience. * Ability to perform technical leadership of an Oracle data warehouse team, including but not limited to ETL, requirements solicitation, DBA, data warehouse administration, and data analysis on a hands-on basis.

IAM Information Security Specialist

Genesis10 is currently seeking an IAM Information Security Specialist for a 1 year contract position with our client in Kansas City, MO. Onsite with 5 days per month work from home flexibility. Must be US Citizens or Green Card holders and Permanent Residents with at least 3 years of residency. Compensation: $50-57 per hour W2, depending on skill and experience level. Summary: The Federation Services team is currently seeking an Identity Access Management (IAM) Information Security Specialist that will have a strong emphasis on Cloud based IAM services. As a member of the Federation Services team, your work will focus on IDaaS (Identity as a service) work using SaaS (Software as a Service) tools. As an IAM Information Security Specialist you will work with critical and sensitive information daily, and you will be relied upon to maintain critical security safeguards. Key Responsibilities: General activities such as Develop and maintain the information security posture (rules, controls, security safeguards, etc.) to protect the Bank's information assets, and conducts reviews. Engineering activities such as facilitating and configuring application integrations, creation of IAM objects (users, groups, servicer accounts, API tokens, etc.), working incidents, following change management processes, and creating documentation. Qualifications: At least three years of related access control experience with a general understanding of provisioning within IDaa S and IAM systems preferred. Associate or Bachelor's degree from an accredited college or university with specialization in an information technology field or equivalent combination of experience, education, and/or certification preferred. Intermediate understanding of computer applications such as Microsoft Office, internet navigation and email programs. Strong interpersonal, analytical and customer service skills and communication skills. Good business and organizational skills including the ability to prioritize, work within a team setting and manage work Compensation: Hourly W2 pay rate: $50-$57/Hr. We have access to additional contract, contract-to-hire, and direct hire positions with various rate ranges. If you have the described qualifications and are interested in this exciting opportunity, apply today! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year—in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. Benefits of Working with Genesis10: • Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years. • The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. • Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) • Medical, Dental, Vision • Health Savings Account • Voluntary Hospital Indemnity (Critical Illness & Accident) • Voluntary Term Life Insurance • 401K • Sick Pay (for applicable states/municipalities) • Commuter Benefits (Dallas, NYC, SF, and Illinois) • Remote opportunities available For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

APRN Child Development

Hiring Department: UICOMP-Pediatrics Location: Peoria, IL USA Requisition ID: 1037432 Posting Close Date: 4/14/2026 Salary: $98,000 to $120,000 per year The University of Illinois College of Medicine Peoria is looking for an APN who can manage the care of patients within the Child Development outpatient clinic, and within the parameters of medical staff privileges Position Summary The Advanced Practice Registered Nurse (APRN) provides comprehensive health care for assigned patients/community as determined by scope of practice guidelines and specialty. This includes completion of a health assessment, determining diagnosis, planning and prescribing treatment within the parameters of medical staff privileges at the University of Illinois and area of expertise. The APRN participates in the educational experiences of nursing students, medical students, residents and other health care disciplines. The APRN is required to have and maintain a faculty appointment in order to receive clinical privileges to practice at the University of Illinois. Duties & Responsibilities Manage the care of patients within assigned area and/or area of expertise and within parameters of medical staff privileges. Obtain relevant patient health history. Study and interpret patient tests and records. Perform physical exam and record findings. Perform various diagnostic, preventive and/or therapeutic procedures and/or order special screenings and developmental or laboratory tests to diagnose conditions; interpret results. Prescribe/order appropriate pharmacologic and non-pharmacologic interventions and develop a treatment plan. Develop an educational plan for patient/family. Assist with scheduling of patients for upcoming procedures including coordinating with other services (division, departments) and completion of necessary documentation, scheduling forms and clearance. Order appropriate consultation/referral. Determine effectiveness of treatment plan with documentation of treatment provided and patient outcomes. Reassess and modify plan with patient/family and treatment team within the parameters of medical staff privileges. Participates in the educational experiences of nursing students, medical students, residents and other healthcare disciplines. By being involved in case conferences, serving as a preceptor and mentor, assisting with curriculum development and instruction. The Advanced Practice Nurse is required to have and maintain a faculty appointment in order to receive clinical privileges to practice at the University of Illinois Health System. Perform other related duties and participate in special projects as assigned. Minimum Qualifications Master’s Degree in Nursing or Doctorate of Nursing Practice required. Graduation from accredited APRN program. Current license as a Professional Registered Nurse and Advanced Practice. Registered Nurse in the State of Illinois required. Preferred Qualifications Staff Nursing experience in Pediatrics preferred. Pediatric APN experience (3-5 years) preferred. About University of Illinois College of Medicine, Peoria (UICOMP) Department of Pediatrics and OSF Healthcare Children’s Hospital of Illinois: UICOMP is one of the three regional campuses of the University of Illinois College of Medicine, one of the largest public medical schools in the country. UICOMP’s educational programs include 262 medical students and 300 residents/fellows in 29 different post graduate programs, 23 which are accredited by ACGME. The Department of Pediatrics is one of the largest departments at UICOMP. In collaboration with the OSF HealthCare Children’s Hospital of Illinois, the Department has 19 divisions and over 145 faculty members providing general pediatrics and subspecialty services to the pediatric population in Central Illinois. The current research infrastructure within the Department includes an office of research, a dedicated biostatistician and an internal research funding mechanism to support our faculty. About Children’s Hospital of Illinois Located in Peoria, OSF HealthCare Children’s Hospital of Illinois is the third largest pediatric hospital in Illinois and the most comprehensive hospital for kids downstate. With 136 beds and more than 140 pediatric subspecialists, OSF Children’s Hospital cares for more children in Illinois than any hospital outside of Chicago. Formally established as a pediatric hospital within the walls of OSF HealthCare Saint Francis Medical Center in 1990, OSF Children’s Hospital of Illinois has more than 7,000 inpatient admissions, 75,000 outpatient specialty visits, 2,400 newborn deliveries, and 18,000 emergency department visits each year. Learn more by visiting childrenshospitalofillinois.org. Jump Trading Simulation & Education Center, a part of OSF Innovation, is a collaboration between University of Illinois College of Medicine Peoria and OSF HealthCare. Jump replicates a variety of patient care settings to ensure novice and seasoned clinicians can practice handling medical situations in a real-world environment. Boasting six floors and 168,000 square feet, the center is one of the largest of its kind and provides space for conferences, anatomic training, virtual reality and innovation. For more information, visit www.jumpsimulation.org About Peoria, Il One of the oldest communities in Illinois with a population of 113,150 Peoria is equal distance from Chicago and St. Louis. Here we have an enviable standard of living, exciting venues within a 15-20 minute drive from our homes, safe streets, quality and quantity shopping, our own symphony, our own ballet, Broadway Theater League, museums, art guilds, first-class medical facilities, the nation's oldest community theater and oldest Santa Claus parade. Our vibrant riverfront showcases a multitude of festivals and celebrations that light up the summer nights much like our extraordinary Fourth of July Sky Concert fireworks show that draws well over one hundred thousand annually. Residents are flocking to live in the refurbished warehouses and lofts on Water Street that produce the perfect lifestyle for a 24/7 city. We have many global businesses that allow Peoria to play all over the world through their products and services. Peoria has begun to diversify its economy with infotech industries as well. Thus our business community attracts some of the brightest graduates throughout the nation. To apply, please visit this job listing on the UIC Job Board at, https://uic.csod.com/ux/ats/careersite/1/home/requisition/17112?c=uic, scroll towards the bottom of the page and click, “Apply Now”. You may be redirected to log into, or to create a new account. For fullest consideration please apply by 2/4/2026. The budgeted salary range for the position is $98,000 to $120,000 per year. Salary is competitive and commensurate with qualifications and experience, while also considering internal equity. This position is intended to be eligible for benefits. The University of Illinois offers a very competitive benefits portfolio. Click for a complete list of employee benefits: https://www.hr.uillinois.edu/cms/One.aspx?portalId=4292&pageId=2461262. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters at https://www.hr.uillinois.edu/cms/one.aspx?portalId=4292&pageId=5705 to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. As an EOE/AA employer, the University of Illinois encourages applications from individuals regardless of an applicant’s race, color, religion, sex, gender identity, sexual orientation, national origin, and Veteran or disability status. The University of Illinois conducts background checks on all job candidates upon acceptance of a contingent offer of employment. Background checks will be performed in compliance with the Fair Credit Reporting Act. The university provides accommodations to applicants and employees. Request an accommodation at https://jobs.uic.edu/request-and-accomodation/. Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.