Claims Manager
The Middlesex Corporation is a nationally recognized and award-winning leader in the heavy civil construction industry. Since 1972, the family business founded by Robert W. Pereira has developed an extensive client and project list through its consistent efforts to safely build America’s infrastructure. The Middlesex Corporation specializes in building and reconstructing highways, bridges, marine, rail, and transit facilities through its collaborative team approach and focus on core values. In addition, Middlesex Asphalt in Central Florida is one of the largest and most productive asphalt plants in the United States with Middlesex Paving earning an equally solid regional presence and reputation. Position Summary: The Claims Manager is responsible for the overall management and administration of the corporate risk management function for the Company, including management of all insurance claims from inception to closure. The Claims Manager also assists the Legal Department with the procurement and overall management of the corporate insurance program and contract and subcontract negotiations involving insurance requirements and related indemnification obligations. Responsibilities: Comply with (and actively promote) all Safety policies and procedures including reporting all accidents, incidents and near-misses to ensure adherence to our Number One Core Value – Safety first, in everything we do. Proactively manages individual insurance claims from notification to closure, investing the necessary level of involvement required for each claim depending on, inter alia, the nature, category, maturity, type, and quantum of the claim. Coordinates HSE staff claims-related activities through the HSE Director. Responsible for the management, evaluation, investigation, prevention, and negotiation of claims Manages third-party providers (including brokers, insurers, and TPAs), to ensure that all outstanding claims are properly valued and reserved Works with Company operations, brokers, insurers, and other outside service providers to implement systems, procedures, and approaches to eliminate, mitigate, reduce, and control risks Develop, implement, and manage all corporate reporting and claims investigation policies and procedures Advises management and counsel on the status of claims Provide analytical reports to management that identifies trends and address corrective actions Oversees the corporate insurance programs in areas of property, casualty, workers’ compensation, umbrella, builder’s risk, automobile, pollution, professional liability, subcontractor default, cyber liability, and owner controlled and contractor-controlled insured programs Maintains all insurance records and reports to management on the status of the Company’s insurance program Conducts the necessary training regarding the corporate insurance program for estimators, project managers, and operating departments Provides assistance to the Procurement and Preconstruction teams for review of contractual insurance requirements, insurance provisions, and unusual terms and conditions Obtains specialty coverage quotes as required by owner prime contracts Develops contract terms and conditions on a global basis, taking into account jurisdictional issues. Updates on a regular basis. Reviews exceptions/amendments Conducts annual contract audits and provides recommendations for improvement regarding the Company’s contract administration process Assists the Chief Legal Officer as necessary Perform additional assignments as required by the needs of the corporation, or as otherwise directed Qualifications: Bachelor’s degree Minimum of 5 years of experience in the practice of risk management, preferably with construction industry or broker related experience Certifications such as CPCU, ARM, CRM, CRIS, or CIC designation(s) strongly preferred Ability to effectively communicate with brokers, underwriters, line organizational leadership, and senior management personnel Competency with Risk Management Software Necessary Attributes: Must possess the ability to adapt to different personalities and management styles Team player with strong interpersonal skills Self-starter with excellent verbal and written communication skills Reliance on experience and judgment to plan and accomplish goals Dedicated and hard working with strong leadership qualities Strong commitment to success of all Above average organizational skills Consistently demonstrates strong interpersonal skills along with the ability to influence and/or persuade others Possesses a thorough knowledge of the commercial construction process and the related company policy and procedures Must exercise independent judgment, excellent organizational skills and flexibility Ability to work independently and as part of a team Possesses strong analytical, decision-making and leadership skills Possess a strong work ethic Demonstrate the upmost professionalism in how you represent yourself Show quality in everything you do Lead with integrity while producing high quality work We offer our full-time and eligible part time team members a comprehensive benefits package that’s among the best in our industry. Benefits include medical, dental and vision plans covering eligible team members and dependents, employee assistance programs, life insurance, disability, top-tier 401k with matching, tuition reimbursement, industry leading referral program, and generous paid time off.
