Technical Account Manager (San Francisco)

Technical Account Manager – Voltage Park Voltage Park is on a mission to make machine learning infrastructure accessible to all, from large enterprises and research universities to seed‑stage startups and nonprofits. We believe that providing seamless access to compute with pricing and inventory transparency is the future of access to GPUs. Base pay range $140,000.00/yr - $165,000.00/yr We are seeking a Technical Account Manager in San Francisco to drive the success of customers using our GPU infrastructure. The ideal candidate is passionate about technology, skilled at building strong customer relationships, and excels at guiding customers to maximize the value of their cloud infrastructure investments. As a TAM, you will act as the primary point of contact for our portfolio of customers, ensuring their needs are met, challenges are resolved, and growth opportunities are identified. You will collaborate cross‑functionally with Sales and Engineering teams to deliver a seamless customer experience. This job is remote, but you must be located in the Bay Area. What You’ll Do Build and maintain trusted relationships with customers, acting as the primary point of contact for their needs. Host regular, data‑driven partnership reviews with key customers. Deliver exceptional customer outcomes, as demonstrated by production customer deployments, increased adoption, and customer satisfaction. Act as the primary owner of the onboarding process, ensuring technical and operational readiness with internal teams while meeting customer expectations. Serve as the voice of the customer and provide internal feedback on how we can better serve customers to maximize value and retention. Proactively understand customer use cases and co‑design solutions tailored to their needs, enabling them to maximize the value of our platform. Provide guidance on optimizing workloads, scaling infrastructure, and leveraging our GPU capabilities for specific AI, ML, or HPC workflows. Drive Customer Engagement: Develop strategies for product onboarding, adoption, and retention, focusing on educating customers, overcoming barriers, and enhancing satisfaction and loyalty. Monitor and improve performance: Track key performance indicators (KPIs) such as customer satisfaction, churn rate, and customer lifetime value. Use these insights to continuously refine strategies and processes. Strategic Leadership: Collaborate with the Director of Customer Experience to execute strategic initiatives. Provide data‑driven insights and stay updated on industry trends to recommend improvements and maintain a competitive edge. Nice to have Experience in high‑growth environments – experience working in rapidly scaling companies or startups, where agility and adaptability are critical for success. Who You Are 4 years of experience in a customer success or customer‑facing role, with a clear track record of success in managing customer relationships and driving retention and growth. Cloud infrastructure experience – prior experience working in a cloud infrastructure company, with a solid understanding of the unique challenges and goals of a customer success program in this environment. Ability to work with engineering teams and explain complex technical concepts to non‑technical stakeholders. Ask the right questions to understand people’s underlying needs and can lead internal teams to deliver on those. Exceptional communication, presentation, and interpersonal skills. Extremely organized – you’re able to balance many moving pieces across the various customers in your portfolio, and have a proven project management track record. Process improvement – experience in designing and leading the implementation of new processes, with a focus on operationalizing them within a team or organization. Data‑driven decision‑making – proficient in using advanced data analytics platforms to create dashboards and leverage KPIs for executive reporting, strategic decision‑making, and continuous improvement. Voltage Park is an equal opportunity employer and makes employment decisions on the basis of merit. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law. If you require an accommodation during the job application process, please notify your recruiter. Compensation Range: $140,000 – $165,000. Seniority level Mid‑Senior level Employment type Full‑time Job function Sales and Business Development Industry: Technology, Information and Internet J-18808-Ljbffr

Senior Site Reliability Engineer (San Francisco)

1 day ago Be among the first 25 applicants This range is provided by The Recruiting Guy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $175,000.00/yr - $250,000.00/yr Job Title: Senior Cloud Infrastructure Engineer Location: San Francisco, CA. Remote unavailable. Modality: On-Site only. Must live within commuting distance of San Francisco or be willing to relocate. Relocation Assistance: No Employment Type: Salaried W2 Full-Time. Salary Range: $175,000 - $250,000 About The Company We represent a pioneering open source technology company in San Francisco that is transforming the way creators interact with generative AI. They are the team behind a powerful, node based visual interface that gives artists, developers, and innovators the ability to design, control, and customize AI workflows with complete flexibility. Their platform allows users to connect modular components, build complex pipelines, and run everything locally with impressive speed and precision. Their mission is to make generative AI open, transparent, and accessible to everyone. Built around community collaboration and creative empowerment, their tools help users experiment freely and bring their ideas to life. Whether it is visual storytelling, image generation, or advanced machine learning, their technology gives creators the freedom to explore without limitations. About The Role In this role, you will take the lead on designing, deploying, and maintaining large-scale distributed systems that power AI workloads. The ideal candidate is deeply technical, self-sufficient, and motivated by solving complex infrastructure challenges. You will work closely with core engineers to shape the company’s long-term infrastructure vision while ensuring scalability, performance, and reliability across environments. What You’ll Do Design, build, and maintain the core infrastructure that powers AI workloads at scale Manage and automate GPU compute clusters using tools such as Python, Kubernetes, Terraform, and Ansible Architect and operate systems for orchestration, observability, distributed storage, and networking Ensure reliability, scalability, and performance across production environments Collaborate closely with core engineers to design infrastructure for new features and systems Contribute to technical strategy and long-term infrastructure vision Drive best practices for infrastructure automation, deployment, and monitoring Requirements 5 years experience as an Infrastructure Engineer or Site Reliability Engineer building and operating large-scale distributed systems Skilled in Python and comfortable working with infrastructure-as-code tools such as Terraform and Ansible Familiar with container orchestration systems such as Kubernetes and related tooling like FluxCD, Prometheus, and Grafana Capable of managing high-performance GPU environments across cloud and bare metal setups Highly adaptable, resourceful, and motivated by building things from the ground up Excited to work in a small, fast-growing team where autonomy and accountability are key Comfortable working on-site in a startup setting where collaboration and speed matter most Bonus Points Experience contributing to or maintaining open-source projects Background working with AI infrastructure, ML pipelines, or GPU orchestration Strong computer science fundamentals and ability to work across different programming languages or frameworks Skills: prometheus,fluxcd,kubernetes,python,ansible,terraform,infrastructure,grafana J-18808-Ljbffr

Hardware Engineering Manager (Waltham)

Be among the first 25 applicants , direct message the job poster from Aperture Space Aperture Overview Aperture is a fast-moving, innovation-driven startup developing cutting-edge SAR sensor and analytics solutions for climate monitoring and national security. We specialize in advanced radar sensing technology designed for deployment across drone, airborne, and satellite platforms, delivering unparalleled soil moisture intelligence and environmental monitoring through next-generation hardware and software integration. At Aperture, we are redefining how radio sensing operates in complex environments. Our expertise in software-defined radar, RF engineering, and advanced analytics positions us at the forefront of breakthrough technologies in remote sensing. With active government contracts and growing commercial traction, we are building a world-class team to accelerate our airborne and satellite payload development. Role Description We are seeking an experienced Hardware Engineering Manager - Radar Payloads to lead our hardware development team and drive delivery of L-band SAR payloads for airborne and satellite platforms. This is a hands‑on leadership role building and managing contractors, coordinating cross-functional teams, and ensuring on-time delivery of government milestones. This role has significant growth potential. As Aperture scales our government and commercial programs, the Payload Engineering Manager can grow into leading our entire hardware engineering function. The ideal candidate has shipped radar or remote sensing payloads before, thrives in fast‑paced startup environments, and can translate technical requirements into delivered hardware. You will own the end-to-end payload development process, from design through integration, test, and delivery. Key Responsibilities Program Management Lead payload development programs for airborne and satellite platforms, ensuring on-time delivery of government contract milestones Manage budget, schedule, and technical scope across multiple concurrent projects Coordinate internal team members and external contractors to meet program objectives Interface with government customers on technical reviews and milestone deliverables Technical Leadership Define system architecture and requirements for payloads Oversee design, integration, and testing of RF front‑ends, digital systems, power avionics, and mechanical structures Plan and direct payload integration campaigns, including bench testing, RF characterization, and flight test activities Conduct design reviews, risk assessments, and trade studies Lead troubleshooting of critical hardware issues Coordinate with software team on firmware development and system bring‑up Team Development Hire, manage and mentor a team of engineers, contractors, and technicians Build payload engineering capabilities as the company scales Establish engineering processes, design standards, and best practices Required Qualifications Experience 7 years in radar or RF systems engineering with deep technical expertise in radar payload development At least 3 years in technical leadership or program management Proven track record shipping radar, remote sensing, or satellite payloads from design through deployment Experience managing government contracts and delivering against milestones Hands‑on experience with RF systems, SDR platforms, and payload integration Technical Skills Deep understanding of radar systems, RF link budgets, antenna design, and signal processing Strong systems engineering background: requirements flow-down, interface control, verification & validation Experience with airborne or space-qualified hardware design (thermal, vibration, power constraints) Familiarity with RF test equipment, PCB design tools, and lab infrastructure Soft Skills Proven ability to lead cross‑functional teams and manage external contractors Excellent written and verbal communication for customer interactions and technical documentation Comfortable working in ambiguous, fast‑paced startup environments Strong problem‑solving skills and ability to make decisions with incomplete information Preferred Qualifications Experience with L-band, C-band, or X-band radar systems Background in SAR payload development Familiarity with small satellite platforms Prior work in defense contractors or commercial space companies Active or prior security clearance (not required but advantageous) Ownership: Lead the hardware program that defines Aperture's future Impact: Your work directly enables climate intelligence and national security missions Equity: Competitive equity package in a high‑growth startup Compensation: $180-$220K base salary depending on experience Location: Waltham, MA (in‑person 4‑5 days / week) Travel: Limited 10% travel for testing and meetings may be required. Application Process Submit your resume and answers to the following questions (2-3 sentences each) to [email protected] with subject line: Payload Engineering Manager Application. Describe one radar or remote sensing payload you led from design to delivery. What platform (airborne/satellite/ground), what was your role, and what was delivered? Tell us about managing a hardware team (FTEs or contractors) under time pressure. What was the situation and how did you handle it? What specifically interests you about Aperture's mission in soil moisture intelligence and climate monitoring? Applicant must be a US Citizen or permanent resident (green card holder) due to U.S. export control regulations. Visa sponsorship is not available. Seniority Level Mid‑Senior level Employment Type Full-time Job Function Engineering and Information Technology Industry Space Research and Technology J-18808-Ljbffr

Senior Security Engineer (Boston)

Base pay range $170,000.00/yr - $200,000.00/yr Location Hybrid / Remote – NJ, CT, NC, MA, PA, VA, MD, DC, FL (New York & Boston candidates: Office-based; Other listed states: Remote employees considered) Contract Full-time, Hybrid / Flexible – 35‑hour week Salary $175,000 base 15% bonus Title Senior Security Engineer (US) Overview We are seeking a hands‑on, senior security engineer to proactively strengthen our security posture across cloud‑native and hybrid environments. This highly technical, strategic role will lead security platform integration, governance, threat detection, and mentoring, while influencing security‑first practices across the organisation. Key Responsibilities Security Architecture & Engineering Lead integration and optimisation of Zscaler, Wiz (EDR/CSPM/CNAPP), and endpoint protection (EDR/XDR) to maximise prevention, detection, and response. Develop detection rules and manage analytics in Microsoft Sentinel and Wiz. Conduct proactive threat hunting, posture management, and remediation validation. Administer Zscaler Internet Access (ZIA), including policy tuning, SSL inspection, forwarding profiles, and authentication flows. Troubleshoot traffic flows and collaborate with DevOps, IT, and R&D to integrate security into CI/CD pipelines and infrastructure‑as‑code. Compliance, Audit & Governance Ensure compliance with NIST SP 800‑53, NIST SP 800‑171, SOC 2, ISO/IEC 27001:2022, and client‑specific requirements. Lead audits, penetration testing, and maintain continuous audit readiness. Security Operations & Incident Response Develop, tune, and manage detection rules and playbooks across Wiz, Zscaler, and other platforms aligned with MITRE ATT&CK. Hunt threats, triage alerts, and lead incident investigations. Manage advanced email security with Microsoft Defender for Office 365. Drive automation and orchestration initiatives to improve operational efficiency. Stakeholder Engagement & Leadership Act as a technical advisor on Zero Trust, cloud security, and operations. Mentor junior staff and foster a security‑first culture. Communicate complex security concepts clearly to technical and non‑technical stakeholders, including senior leadership. Mandatory Platform Expertise GitGuardian CyberHaven Wiz Advanced & Defend Zscaler Email Security (various platforms) Education & Preferred Certifications Master’s degree in Information Security, Computer Science, or related field. GIAC certifications: GCIA, GCED, GCIH, GDAT, GDSA, GMON Microsoft Cloud Security certifications: AZ‑500, AZ‑305, SC‑300 Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Industries Software Development and Computer and Network Security J-18808-Ljbffr

Sr. Manager, AI Engineering (Boston)

Sr. Manager, AI Engineering page is loaded Sr. Manager, AI Engineeringlocations: Bostontime type: Full timeposted on: Posted Todayjob requisition id: R08112 About the Role: Blue Cross Blue Shield of Massachusetts is seeking a transformative Senior Manager of AI Engineering to lead the technical strategy and execution of our next-generation agentic AI systems. In this high-impact role, you will define the technical architecture, frameworks, and best practices that will shape the future of our AI-driven solutions.The ideal candidate is a strategic leader with deep technical expertise who can provide clear vision and mentorship to a talented AI development team. You will be responsible for ensuring our agentic systems are scalable, robust, and secure, driving innovation while maintaining the highest standards of engineering excellence.This role is eligible for our Flex Persona for candidates local to our Boston, MA office. What You'll Do: * Define the Strategic Vision: Establish and champion the strategic and technical vision for the AI engineering team, ensuring it aligns perfectly with our broader business objectives.* Architect for Scale: Design scalable, robust, and resilient agentic architectures, leveraging advanced AI capabilities and seamless external integrations.* Set the Standard for Excellence: Establish, enforce, and refine coding standards, development guidelines, and engineering best practices for the entire AI agent ecosystem.* Lead and Mentor: Provide strong technical leadership, hands-on guidance, and active mentorship to the AI development team, fostering a culture of innovation and continuous improvement.* Drive Innovation: Lead research and evaluation of new agentic technologies, emerging AI/ML models, and cutting-edge tools to keep our solutions at the forefront of the industry.* Ensure System Integrity: Take ownership of the security, performance, and reliability of all agentic solutions, implementing governance and best practices across the board.* Manage Agile Teams: Effectively manage engineering teams within a matrix delivery organization, utilizing Agile methodologies to ensure efficient and predictable execution. What You'll Bring (Required Qualifications): * A Bachelor's degree in Computer Science, Engineering, or a related technical field.* 8-10 years of progressive leadership experience, with a proven track record in both functional and people management roles.* 5 years of experience managing technical teams within a matrix delivery organization using Agile methodologies.* Demonstrated experience defining a strategic technical vision and successfully aligning engineering teams with business goals.* Strong background in designing scalable agentic architectures and establishing development best practices.* Solid understanding of core AI/ML concepts, including model training, Retrieval-Augmented Generation (RAG), and major AI platforms (AWS, Azure, Google Cloud).* Deep expertise in Governance, Information Security, Solution Architecture, and Systems Integration.* Hands-on programming skills in languages such as Python, R, or Java for building and implementing AI models. What Will Make You Stand Out (Preferred Qualifications): * Proven experience developing and deploying agentic AI solutions on one or more leading cloud platforms (AWS, Azure, or GCP).* Practitioner-level or Professional-level cloud certifications (e.g., AWS Certified Solutions Architect, Google Professional Cloud Architect). Minimum Education Requirements:High school degree or equivalent required unless otherwise noted above LocationBoston Time TypeFull timeSalary Range: $173,430.00 - $211,970.00 The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.This job is also eligible for variable pay.We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.We understand that the and can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our to stay “in the know” on all things Blue.At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our Page.Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power, Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates. Our Commitment to You We are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance.Blue Cross Blue Shield of Massachusetts is an Equal Employment Employer - veterans/disability. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation J-18808-Ljbffr