Post Sales Solutions Engineer (San Francisco)
Join to apply for the Solutions Engineer role at Sentry . About Sentry Bad software is everywhere, and we’re tired of it. Sentry is on a mission to help developers write better software faster so we can get back to enjoying technology. With more than $217 million in funding and 100,000 organizations that believe we’re on to something, we’re building performance and error‑monitoring tools that help companies like Disney, Microsoft, and Atlassian spend less time fixing bugs and more time building products. Sentry embraces a hybrid work model with in‑office anchor days to encourage meaningful collaboration. If you like to build things that improve digital life, come help us shape the next generation of software monitoring tools. About the Role The Solutions Engineering team at Sentry helps our largest customers embed Sentry into their applications and workflows, from integrating our SDK to ensuring alerts and issues reach the right people at the right time. Solutions Engineers work closely with customers to ensure optimal implementation and utilization, ensuring that: Developers can effectively identify and resolve slowdowns and errors in their applications. Development teams increase productivity and customer satisfaction. In This Role You Will Understand customers' pain points and objectives, translating those into implementation and onboarding plans that demonstrate business value. Develop best practices, educational offerings, and content around error and performance management, open‑source projects, or Sentry (e.g., “how‑to” articles and videos). Act as a trusted advisor and subject‑matter expert, helping customers instrument software engineering and monitoring best practices. Provide workshop‑level interactions to drive maturity of use and broader adoption. Work cross‑functionally to provide product feedback and align Sentry’s roadmap with time‑to‑value improvements. You’ll Love This Job If Enjoy talking about technology and engaging with engineers and engineering leaders. Appreciate a dynamic environment with varied projects and customers across industries. Love using your creative brain to develop solutions, resources, and content from scratch (scripts, code samples, demos, sales‑consumable collateral). Have a fast‑paced, results‑driven mindset. Passionate about developer tools, open‑source, and all things software development life cycle. Qualifications 3 years as a Solutions Engineer, Implementation Consultant, Support Engineer, or Software Developer with experience leading projects and working with customers. Hands‑on experience with programming languages and frameworks such as JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS/Android). Excellent communication and presentation skills. Strong problem‑solving ability, knowledgeability, and a can‑do attitude. The base salary range for this position is $140,000 – $160,000. A successful candidate’s actual base salary will be determined by factors such as location, experience, skills, and job‑related knowledge. Eligible to participate in Sentry’s employee benefit plans, including incentive compensation, equity grants, paid time off, and group health insurance. See Sentry Benefits for details. Equal Opportunity at Sentry Sentry is committed to providing equal employment opportunities to its employees and candidates regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally‑protected characteristic. We gladly provide reasonable accommodations for physical or mental disabilities as needed. If you require assistance or an accommodation due to a disability, contact us at [email protected]. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Engineering and Information Technology Software Development J-18808-Ljbffr
