COLLECTOR
$1,000 Sign-on Bonus After Successfully Completing 90 DaysNO WEEKENDSVeterans Strongly Encourage to Apply$19/hour base, plus monthly bonus:*$600 starting monthly Bonus Guarantee while on Training Ramp Up Plan, equates to $22.46/hourAfter Training Ramp Up, Average Collectors earn between $1,200-$2,400 in monthly bonuses, equates to -$29.38/hourHigh Performing Collectors earn between $3,000-$6,000 or more in monthly bonuses, equates to -$44.96/hour*Summary:Messerli Kramer, a trusted Twin Cities law firm since 1965, is looking for a full-time Collector to join our team in Plymouth, MN. The Collector position will recover outstanding debts on client accounts by creating a positive consumer experience while negotiating to satisfy the debt quickly and responsibly. Looking for individuals driven to meet and exceed goals to maximize their bonus potential.Essential Functions and Duties:Communicating with Consumers via phoneBasic skiptracingNegotiating repayment of debts according to firm/client standardsMaintaining a professional demeanor and supporting a positive Consumer Experience in all interactionsAccurately enter data into database & tracking systemReview consumer files, keeping confidentiality at the highest levelBenefits & Perks Include:Medical, Dental, & Vision InsuranceHSA & FSA Accounts401K, with 4% company contribution (after 1 year of service)Paid time off (17 days per year)Paid holidays off (7 days per year a floating holiday)Company Paid Life InsuranceEmployee Assistance ProgramBuilding amenities include: Free parking, onsite restaurant, & onsite free gymCollections Bonus:Collectors are eligible for a monthly bonus based off their performance metrics. Collectors must work a full calendar month following the two (2) weeks in training to be eligible. Bonuses are paid on the second pay period of the following month.Required Education & Experience:High School Diploma/GED1-3 years of collections experience, call center experience (telemarketing or customer service), sales, retail, or other related experience preferred, but not requiredCompetencies:Excellent communication and people skillsOrganized, self-motivated, and goal-orientedAbility to manage stressful situations while maintaining composureAbility to be confident and engaging as well as polite and compassionateAttention to detail and ability to reason and think quickly when negotiatingWorking knowledge of MS OfficeBilingual (English/Spanish) is a plus, but not requiredWork Environment and Physical Demands:This role operates in a professional office setting, routinely working with standard office equipment. Generally, due to the nature of this office position, the person in this role would be required to talk and hear, sit or stand for long period of time, and use their hands and fingers, to handle and feel. Occasionally required to walk, reach with arms and hand, climb or balance, and to stoop, kneel, or crouch. Regularly required to lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds. Vision abilities required by the job include close vision.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and to meet job requirements.All applicants must pass a criminal background and drug screening before commencing employment with Messerli & Kramer, P.A.Wage Disclaimer: The starting wage for this position is $19.00/hour monthly bonuses. The wage range for this position is $19.00/hour to $24.00/hour monthly bonuses.About Us:The Collection Division of Messerli Kramer, located in Plymouth, Minnesota, is one of most respected law firms in the legal collections industry. Practicing in nine states and supported by nearly 290 employees within our division, we are a leader in our field and large by industry standards. As a well-established firm, we have built a reputation for consistency, reliability, and long-term client partnerships-making us a stable, long-term employer. Our approach is rooted in treating consumers with respect and dignity, working collaboratively to find realistic solutions that help them resolve debt and move forward, while still achieving successful outcomes for our clients. This people-first philosophy is a core part of our culture and something we are proud to stand behind.Reference Titles:Customer Service RepresentativeAccount ManagerCompensation details: 19-19 Hourly WagePI60f0689cd4b8-25660-40546080
