Automobile

Client Service Regional Manager

Job Description About the Role \n \n \n The Multi-Office Leader , known internally as an Area Experience Leader, leads a portfolio of 4-6 retail offices and is responsible for delivering a consistent, high-quality client experience across every location. In this role, you'll ensure each office is ready to serve clients with excellence by setting clear expectations for consultative service, operational execution, team performance, and business results. \n \n You'll lead and develop Tax Professionals and Client Service Professionals, coaching teams to anticipate client needs, deliver expert guidance, and create a welcoming, confident experience in every office. As a visible, hands-on leader, you'll balance strategic oversight with in-office presence, using sound judgment to align priorities, strengthen execution, and support both client outcomes and business performance. \n \n You'll also own office readiness and operational execution across your offices, including staffing, facilities, compliance, and day-to-day operations. Through strong leadership, coaching, and disciplined execution, you'll help build high-performing teams, drive consistent results, and ensure every office is prepared to deliver for clients. \n \n \n \n Day to day, you'll \n \n \n \n Own consistent delivery of the consultative client experience across 4-6 assigned offices, ensuring standards are executed with discipline and consistency \n Evaluate execution quality and client impact across locations, using insights to reinforce strengths, address gaps, and continuously improve the experience \n Drive adoption of new client experience processes, tools, and behaviors while visibly demonstrating client-centric leadership in the office \n Lead Tax Professionals and Client Service Professionals by setting clear expectations, reinforcing accountability, and coaching to consistent performance \n Provide coaching informed by observed behaviors, client interactions, performance outcomes, and real-time feedback to strengthen team execution \n Identify patterns across offices, proactively address performance gaps, and develop bench strength and high-potential talent \n Own revenue, growth, operational performance, and business outcomes across assigned offices \n Monitor performance metrics, identify trends, and implement actions to improve business results, client acquisition, and retention \n Ensure consistent execution of daily operations across offices, including staffing, scheduling, labor management, compliance, SOPs, and service delivery \n Own office and workforce readiness, including facilities, equipment, supplies, recruiting, hiring, onboarding, and preparation for seasonal demand \n \n \n \n Required Qualifications \n \n \n \n Bachelor's degree in a related field or equivalent experience \n 3 years work experience leading teams in a multi-unit retail, service, or operations environment with accountability for performance outcomes \n Strong client-centric mindset with experience delivering consultative client experience \n Strong leadership capability with proven ability to coach, develop, and hold teams accountable \n Demonstrated ability to drive business and financial results while managing day-to-day operations across multiple locations, including labor management \n Experience leading through change, including adoption of new processes and ways of working \n Ability to exercise independent judgment and prioritize competing demands across multiple locations \n Experience managing or partnering in operational areas such as facilities, staffing, or compliance \n Strong communication and problem-solving skills, including handling client escalations and complex issues \n Ability to interpret data, identify trends, and translate insights into action \n Ability to climb ladders and lift, carry, and move boxes, supplies, equipment and other materials weighing up to 20 pounds in support of office readiness, setup, maintenance, and operational activities, with or without reasonable accommodation \n Ability to travel frequently in-day, with minimal overnight travel, between assigned offices to maintain consistent in-person presence across multiple office locations \n Ability to work a schedule that aligns with operational hours across assigned locations, including evenings, weekends, and Saturdays as needed to meet business demands \n \n Preferred Qualifications \n \n \n \n Experience with seasonal workforce planning, hiring, and readiness execution \n Experience partnering cross-functionally including operations, facilities, talent acquisition, and analytics \n Experience with office readiness, facilities, coordination, or operational infrastructure across multiple locations \n \n Why work for us \n \n \n At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. \n That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work. \n Pay Range Information \n \n \nThe pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. \n Pay Range \n \n \n$72,384.00 - $76,700.00/Yr.

  • Albany, CA

  • no content

Client Service Regional Manager

Job Description About the Role \n \n \n The Multi-Office Leader , known internally as an Area Experience Leader, leads a portfolio of 4-6 retail offices and is responsible for delivering a consistent, high-quality client experience across every location. In this role, you'll ensure each office is ready to serve clients with excellence by setting clear expectations for consultative service, operational execution, team performance, and business results. \n \n You'll lead and develop Tax Professionals and Client Service Professionals, coaching teams to anticipate client needs, deliver expert guidance, and create a welcoming, confident experience in every office. As a visible, hands-on leader, you'll balance strategic oversight with in-office presence, using sound judgment to align priorities, strengthen execution, and support both client outcomes and business performance. \n \n You'll also own office readiness and operational execution across your offices, including staffing, facilities, compliance, and day-to-day operations. Through strong leadership, coaching, and disciplined execution, you'll help build high-performing teams, drive consistent results, and ensure every office is prepared to deliver for clients. \n \n \n \n Day to day, you'll \n \n \n \n Own consistent delivery of the consultative client experience across 4-6 assigned offices, ensuring standards are executed with discipline and consistency \n Evaluate execution quality and client impact across locations, using insights to reinforce strengths, address gaps, and continuously improve the experience \n Drive adoption of new client experience processes, tools, and behaviors while visibly demonstrating client-centric leadership in the office \n Lead Tax Professionals and Client Service Professionals by setting clear expectations, reinforcing accountability, and coaching to consistent performance \n Provide coaching informed by observed behaviors, client interactions, performance outcomes, and real-time feedback to strengthen team execution \n Identify patterns across offices, proactively address performance gaps, and develop bench strength and high-potential talent \n Own revenue, growth, operational performance, and business outcomes across assigned offices \n Monitor performance metrics, identify trends, and implement actions to improve business results, client acquisition, and retention \n Ensure consistent execution of daily operations across offices, including staffing, scheduling, labor management, compliance, SOPs, and service delivery \n Own office and workforce readiness, including facilities, equipment, supplies, recruiting, hiring, onboarding, and preparation for seasonal demand \n \n \n \n Required Qualifications \n \n \n \n Bachelor's degree in a related field or equivalent experience \n 3 years work experience leading teams in a multi-unit retail, service, or operations environment with accountability for performance outcomes \n Strong client-centric mindset with experience delivering consultative client experience \n Strong leadership capability with proven ability to coach, develop, and hold teams accountable \n Demonstrated ability to drive business and financial results while managing day-to-day operations across multiple locations, including labor management \n Experience leading through change, including adoption of new processes and ways of working \n Ability to exercise independent judgment and prioritize competing demands across multiple locations \n Experience managing or partnering in operational areas such as facilities, staffing, or compliance \n Strong communication and problem-solving skills, including handling client escalations and complex issues \n Ability to interpret data, identify trends, and translate insights into action \n Ability to climb ladders and lift, carry, and move boxes, supplies, equipment and other materials weighing up to 20 pounds in support of office readiness, setup, maintenance, and operational activities, with or without reasonable accommodation \n Ability to travel frequently in-day, with minimal overnight travel, between assigned offices to maintain consistent in-person presence across multiple office locations \n Ability to work a schedule that aligns with operational hours across assigned locations, including evenings, weekends, and Saturdays as needed to meet business demands \n \n Preferred Qualifications \n \n \n \n Experience with seasonal workforce planning, hiring, and readiness execution \n Experience partnering cross-functionally including operations, facilities, talent acquisition, and analytics \n Experience with office readiness, facilities, coordination, or operational infrastructure across multiple locations \n \n Why work for us \n \n \n At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. \n That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work. \n Pay Range Information \n \n \nThe pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. \n Pay Range \n \n \n$72,384.00 - $75,000.00/Yr.

  • Calistoga, CA

  • no content

Specialty Medical Registered Nurse

Job Description Join a team that delivers excellence. \n Lehigh Valley Health Network (LVHN) is home to nearly 23,000 colleagues who make up our talented, vibrant and diverse workforce. \n Join our team and experience firsthand what it's like to be part of a healthcare organization that's nationally recognized, forward-thinking and offers plenty of opportunity to do great work. \n Imagine a career at one of the nation's most advanced health networks. \n \n Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. \n \n LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. \n \n Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network. \n \n Summary \n \n Provides professional nursing care through skillful assessment, diagnosis, outcomes identification, planning, implementation, and evaluation in accordance with facility or department policies and procedures. Directs and manages the care of designated patients. Utilizes effective and appropriate communication styles. Assists in maintaining a safe work environment and maintains clinical and professional competency as appropriate to the population of patients served. Job Duties \n \n Assesses, plans, implements, and evaluates the care for designated patients. Recognizes the need for and initiates collaboration/communication with physicians, interdisciplinary team members, and takes actions to proactively resolve patients needs. - Synthesizes available data, information, and knowledge relevant to the situation to make decisions which optimize patient outcomes based on ANA Scope and Standards of Practice and the Code of Ethics. \n Demonstrates commitment to quality and safety, in accordance with established policies and procedures, utilizing evidence-based practice. Participates in evidence-based practice and research projects as applicable. \n Uses effective and appropriate verbal and non-verbal communication styles with patients, significant others, visitors, staff, and professional colleagues. \n Coordinates and provides patient and family education throughout treatment course to facilitate an effective transition of care. \n Functions as a department team member to support unit and hospital goals and objectives. Participates in all phases of the performance improvement process, including organizational and unit-based patient experience goals. \n Performs validated technical skills based upon clinical specialty and unit practice. \n Utilizes technology and incorporates technology to optimize alternative modes of care delivery. \n Demonstrates leadership and team building skills including: - Teaching and mentoring new colleagues and department interns. Additional precepting, as assigned. - Delegating on the basis of skills and expertise of team member, acuity and specific needs of the patient, and time availability of team members. - Providing input as requested for performance appraisals of care delivery team members. \n \n Minimum Qualifications \n \n Graduate of accredited Nursing program. \n Knowledge and competence that reflects current nursing practice. \n Ability to organize and prioritize assignments in the delivery of patient care. \n Successful completion of additional orientation programs related to specialty. \n Attainment and maintenance of unit-specific competencies. \n Basic computer skills. \n American Heart Association Basic Life Support - State of Pennsylvania Upon Hire \n RN - Licensed Registered Nurse_PA - State of Pennsylvania Upon Hire \n \n Preferred Qualifications \n \n Bachelor’s Degree Nursing \n \n Physical Demands \n \n Lift and carry 40-50 lbs. Examples: Push/pull patients on bed, stretcher (requires 29 lbs. push force), lateral transfers up to 50 lbs. of the patient's weight. Frequent to continuous standing/walking. Patient transporters can walk 8-10 miles per shift. *Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR. \n Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. \n \n Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities. \n \n https://youtu.be/GD67a9hIXUY \n Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes. \n

  • Northampton, PA

  • no content

Multi-Office Leader

Job Description About the Role \n \n \n The Multi-Office Leader , known internally as an Area Experience Leader, leads a portfolio of 4-6 retail offices and is responsible for delivering a consistent, high-quality client experience across every location. In this role, you'll ensure each office is ready to serve clients with excellence by setting clear expectations for consultative service, operational execution, team performance, and business results. \n \n You'll lead and develop Tax Professionals and Client Service Professionals, coaching teams to anticipate client needs, deliver expert guidance, and create a welcoming, confident experience in every office. As a visible, hands-on leader, you'll balance strategic oversight with in-office presence, using sound judgment to align priorities, strengthen execution, and support both client outcomes and business performance. \n \n You'll also own office readiness and operational execution across your offices, including staffing, facilities, compliance, and day-to-day operations. Through strong leadership, coaching, and disciplined execution, you'll help build high-performing teams, drive consistent results, and ensure every office is prepared to deliver for clients. \n \n \n \n Day to day, you'll \n \n \n \n Own consistent delivery of the consultative client experience across 4-6 assigned offices, ensuring standards are executed with discipline and consistency \n Evaluate execution quality and client impact across locations, using insights to reinforce strengths, address gaps, and continuously improve the experience \n Drive adoption of new client experience processes, tools, and behaviors while visibly demonstrating client-centric leadership in the office \n Lead Tax Professionals and Client Service Professionals by setting clear expectations, reinforcing accountability, and coaching to consistent performance \n Provide coaching informed by observed behaviors, client interactions, performance outcomes, and real-time feedback to strengthen team execution \n Identify patterns across offices, proactively address performance gaps, and develop bench strength and high-potential talent \n Own revenue, growth, operational performance, and business outcomes across assigned offices \n Monitor performance metrics, identify trends, and implement actions to improve business results, client acquisition, and retention \n Ensure consistent execution of daily operations across offices, including staffing, scheduling, labor management, compliance, SOPs, and service delivery \n Own office and workforce readiness, including facilities, equipment, supplies, recruiting, hiring, onboarding, and preparation for seasonal demand \n \n \n \n Required Qualifications \n \n \n \n Bachelor's degree in a related field or equivalent experience \n 3 years work experience leading teams in a multi-unit retail, service, or operations environment with accountability for performance outcomes \n Strong client-centric mindset with experience delivering consultative client experience \n Strong leadership capability with proven ability to coach, develop, and hold teams accountable \n Demonstrated ability to drive business and financial results while managing day-to-day operations across multiple locations, including labor management \n Experience leading through change, including adoption of new processes and ways of working \n Ability to exercise independent judgment and prioritize competing demands across multiple locations \n Experience managing or partnering in operational areas such as facilities, staffing, or compliance \n Strong communication and problem-solving skills, including handling client escalations and complex issues \n Ability to interpret data, identify trends, and translate insights into action \n Ability to climb ladders and lift, carry, and move boxes, supplies, equipment and other materials weighing up to 20 pounds in support of office readiness, setup, maintenance, and operational activities, with or without reasonable accommodation \n Ability to travel frequently in-day, with minimal overnight travel, between assigned offices to maintain consistent in-person presence across multiple office locations \n Ability to work a schedule that aligns with operational hours across assigned locations, including evenings, weekends, and Saturdays as needed to meet business demands \n \n Preferred Qualifications \n \n \n \n Experience with seasonal workforce planning, hiring, and readiness execution \n Experience partnering cross-functionally including operations, facilities, talent acquisition, and analytics \n Experience with office readiness, facilities, coordination, or operational infrastructure across multiple locations \n \n Why work for us \n \n \n At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. \n That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.

  • Taylor, AZ

  • no content

Mental Health CNA

Job Description Job Description Mental Health CNA About Us Balanced Wellbeing, LLC is dedicated to helping individuals transition from hospital care to skilled nursing, assisted living, and eventually back home. Our skilled team of providers supports patients by actively listening to concerns, providing medication management, and developing individualized treatment plans. By offering a wide range of services, we ensure our patients—as well as individuals in the community—have access to the care they need. Founded by triple-board certified psychiatrist Dr. Pari Deshmukh (Dr. Desh), Balanced Wellbeing LLC is rapidly growing and expanding opportunities for professionals who want to excel in providing care within skilled nursing and assisted living facilities. Position Overview We are seeking a dedicated CNA (Certified Nursing Assistant) to join our team as a Mental Health Professional. This role is ideal for those passionate about working with the geriatric population, supporting behavioral health integration, and providing care coordination for patients in both facility and office settings. Responsibilities Provide care in skilled nursing and assisted living facilities on a daily basis. Develop and implement patient care plans using electronic systems, including goal setting and progress monitoring. Communicate daily with patients, POAs, facility staff, and families. Conduct medication reviews with patients and ask in-depth questions related to their mental health diagnosis. Utilize psychiatric scales for assessments. Schedule visits for patients requiring additional support. Monitor adherence to care plans and evaluate effectiveness. Document patient progress in a timely manner. Support Behavioral Health Integration (BHI) initiatives. Visit patients independently in nursing homes and complete charting in the office setting. Compensation & Schedule Pay: $17–$19 per hour. Bonus potential: Up to $5,000 per month. Schedule: Monday – Friday, 8:30 AM – 5:00 PM (30-minute lunch). No weekends required. Additional bonus pay available. How to Apply If you are a certified CNA who is motivated to improve patient outcomes and eager to make a difference in the lives of others, we encourage you to apply today and grow with Balanced Wellbeing LLC . Requirements Active CNA certification in Florida (required). Strong knowledge of Chronic Care Management and Behavioral Health Integration. Excellent communication and interpersonal skills. Ability to prioritize tasks and manage multiple responsibilities effectively. Proficiency in electronic medical record (EMR) systems and other relevant software. Strong computer skills with attention to detail. Compassionate and patient-centered approach. Compensation details: 17-19 Hourly Wage PIb91fe6196509-25405-41747382

  • Kissimmee, FL

  • no content

CDL A Delivery Driver - $7,500 Sign-on Bonus

Job Description Take your CDL-A career further! \n \n Earn $90,000-$95,000 Annually, Get Up to a $7,500 Sign-on Bonus, and Drive for an Industry Leader. \n \n \nMcLane is urgently hiring experienced CDL-A Delivery Drivers for our new CK Columbus location . Join early to help build momentum from the start and secure your place on the team as the operation grows. Drivers average $90,000-$95,000 annually, with a sign-on bonus of up to $7,500 . Backed by more than 130 years of industry leadership, McLane offers stable work, strong customer relationships, Day 1 benefits, and the support to build a long-term career. If you're looking for more than just your next route, now is the time to join McLane at CK Columbus.\n \n \nAs a McLane CDL-A Delivery Driver , you'll safely deliver products to customers, represent some of America's most trusted brands, and play an essential role in keeping businesses moving. Every route offers the opportunity to earn competitive pay, provide outstanding service, and be part of a team that's been moving America forward for more than 130 years.\n \n Why Join McLane? \n \n \n McLane Drivers average $90,000 to $95,000 annually. \n Top drivers can earn $100,000 per year. \n Sign-on bonus: Up to $7,500, depending on experience. \n Pay Structure: Hourly, Miles, Stops, and Cases. \n Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. \n Paid holidays: earn vacation time, and sick leave accrual from day one. \n 401(k) Profit Sharing Plan after 90 days. \n Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more! \n \n What you'll do as a CDL-A Delivery Driver: \n \n \n Inspect tractor-trailer for defects pre/post trip and submit DOT inspection report indicating condition. \n Inspect bill of lading and store keys for accuracy in off-hour delivery. \n Drive tractor-trailer to destination, applying knowledge of commercial driving regulations and skill in maneuvering vehicle on the road and on customer premises. \n Maintain driver log (Manual or Peoplenet) according to DOT regulations, documenting delivery receipt, product temperatures and exceptions. \n Unload trailer, delivering product into customer premises. \n Other duties as assigned. \n \n Qualifications you'll bring as a CDL-A Teammate: \n \n \n At least 21 years of age \n Valid Class A commercial driver's license (CDL-A) \n At least 1 year or 50,000 verifiable miles of tractor-trailer driving experience \n Must meet McLane's MVR and risk rating qualifications \n This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. \n \n Moving America forward - together. \n \n \nWe've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130 years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. \n \n \nCandidates may be subject to a background check and drug screen, in accordance with applicable laws. \n \n \nAll applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. \n \n \nFor our complete EEO and Pay Transparency statement, please visit https://www.mclaneco.com/legal/employment/

  • Summit Station, OH

  • no content

Multi-Office Leader

Job Description About the Role \n \n \n The Multi-Office Leader , known internally as an Area Experience Leader, leads a portfolio of 4-6 retail offices and is responsible for delivering a consistent, high-quality client experience across every location. In this role, you'll ensure each office is ready to serve clients with excellence by setting clear expectations for consultative service, operational execution, team performance, and business results. \n \n You'll lead and develop Tax Professionals and Client Service Professionals, coaching teams to anticipate client needs, deliver expert guidance, and create a welcoming, confident experience in every office. As a visible, hands-on leader, you'll balance strategic oversight with in-office presence, using sound judgment to align priorities, strengthen execution, and support both client outcomes and business performance. \n \n You'll also own office readiness and operational execution across your offices, including staffing, facilities, compliance, and day-to-day operations. Through strong leadership, coaching, and disciplined execution, you'll help build high-performing teams, drive consistent results, and ensure every office is prepared to deliver for clients. \n \n \n \n Day to day, you'll \n \n \n \n Own consistent delivery of the consultative client experience across 4-6 assigned offices, ensuring standards are executed with discipline and consistency \n Evaluate execution quality and client impact across locations, using insights to reinforce strengths, address gaps, and continuously improve the experience \n Drive adoption of new client experience processes, tools, and behaviors while visibly demonstrating client-centric leadership in the office \n Lead Tax Professionals and Client Service Professionals by setting clear expectations, reinforcing accountability, and coaching to consistent performance \n Provide coaching informed by observed behaviors, client interactions, performance outcomes, and real-time feedback to strengthen team execution \n Identify patterns across offices, proactively address performance gaps, and develop bench strength and high-potential talent \n Own revenue, growth, operational performance, and business outcomes across assigned offices \n Monitor performance metrics, identify trends, and implement actions to improve business results, client acquisition, and retention \n Ensure consistent execution of daily operations across offices, including staffing, scheduling, labor management, compliance, SOPs, and service delivery \n Own office and workforce readiness, including facilities, equipment, supplies, recruiting, hiring, onboarding, and preparation for seasonal demand \n \n \n \n Required Qualifications \n \n \n \n Bachelor's degree in a related field or equivalent experience \n 3 years work experience leading teams in a multi-unit retail, service, or operations environment with accountability for performance outcomes \n Strong client-centric mindset with experience delivering consultative client experience \n Strong leadership capability with proven ability to coach, develop, and hold teams accountable \n Demonstrated ability to drive business and financial results while managing day-to-day operations across multiple locations, including labor management \n Experience leading through change, including adoption of new processes and ways of working \n Ability to exercise independent judgment and prioritize competing demands across multiple locations \n Experience managing or partnering in operational areas such as facilities, staffing, or compliance \n Strong communication and problem-solving skills, including handling client escalations and complex issues \n Ability to interpret data, identify trends, and translate insights into action \n Ability to climb ladders and lift, carry, and move boxes, supplies, equipment and other materials weighing up to 20 pounds in support of office readiness, setup, maintenance, and operational activities, with or without reasonable accommodation \n Ability to travel frequently in-day, with minimal overnight travel, between assigned offices to maintain consistent in-person presence across multiple office locations \n Ability to work a schedule that aligns with operational hours across assigned locations, including evenings, weekends, and Saturdays as needed to meet business demands \n \n Preferred Qualifications \n \n \n \n Experience with seasonal workforce planning, hiring, and readiness execution \n Experience partnering cross-functionally including operations, facilities, talent acquisition, and analytics \n Experience with office readiness, facilities, coordination, or operational infrastructure across multiple locations \n \n Why work for us \n \n \n At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. \n That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work. \n Pay Range Information \n \n \nThe pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. \n Pay Range \n \n \n$72,384.00 - $75,000.00/Yr.

  • Camp Meeker, CA

  • no content

Regional Sales Manager

Job Description About the Role \n \n \n The Multi-Office Leader , known internally as an Area Experience Leader, leads a portfolio of 4-6 retail offices and is responsible for delivering a consistent, high-quality client experience across every location. In this role, you'll ensure each office is ready to serve clients with excellence by setting clear expectations for consultative service, operational execution, team performance, and business results. \n \n You'll lead and develop Tax Professionals and Client Service Professionals, coaching teams to anticipate client needs, deliver expert guidance, and create a welcoming, confident experience in every office. As a visible, hands-on leader, you'll balance strategic oversight with in-office presence, using sound judgment to align priorities, strengthen execution, and support both client outcomes and business performance. \n \n You'll also own office readiness and operational execution across your offices, including staffing, facilities, compliance, and day-to-day operations. Through strong leadership, coaching, and disciplined execution, you'll help build high-performing teams, drive consistent results, and ensure every office is prepared to deliver for clients. \n \n \n \n Day to day, you'll \n \n \n \n Own consistent delivery of the consultative client experience across 4-6 assigned offices, ensuring standards are executed with discipline and consistency \n Evaluate execution quality and client impact across locations, using insights to reinforce strengths, address gaps, and continuously improve the experience \n Drive adoption of new client experience processes, tools, and behaviors while visibly demonstrating client-centric leadership in the office \n Lead Tax Professionals and Client Service Professionals by setting clear expectations, reinforcing accountability, and coaching to consistent performance \n Provide coaching informed by observed behaviors, client interactions, performance outcomes, and real-time feedback to strengthen team execution \n Identify patterns across offices, proactively address performance gaps, and develop bench strength and high-potential talent \n Own revenue, growth, operational performance, and business outcomes across assigned offices \n Monitor performance metrics, identify trends, and implement actions to improve business results, client acquisition, and retention \n Ensure consistent execution of daily operations across offices, including staffing, scheduling, labor management, compliance, SOPs, and service delivery \n Own office and workforce readiness, including facilities, equipment, supplies, recruiting, hiring, onboarding, and preparation for seasonal demand \n \n \n \n Required Qualifications \n \n \n \n Bachelor's degree in a related field or equivalent experience \n 3 years work experience leading teams in a multi-unit retail, service, or operations environment with accountability for performance outcomes \n Strong client-centric mindset with experience delivering consultative client experience \n Strong leadership capability with proven ability to coach, develop, and hold teams accountable \n Demonstrated ability to drive business and financial results while managing day-to-day operations across multiple locations, including labor management \n Experience leading through change, including adoption of new processes and ways of working \n Ability to exercise independent judgment and prioritize competing demands across multiple locations \n Experience managing or partnering in operational areas such as facilities, staffing, or compliance \n Strong communication and problem-solving skills, including handling client escalations and complex issues \n Ability to interpret data, identify trends, and translate insights into action \n Ability to climb ladders and lift, carry, and move boxes, supplies, equipment and other materials weighing up to 20 pounds in support of office readiness, setup, maintenance, and operational activities, with or without reasonable accommodation \n Ability to travel frequently in-day, with minimal overnight travel, between assigned offices to maintain consistent in-person presence across multiple office locations \n Ability to work a schedule that aligns with operational hours across assigned locations, including evenings, weekends, and Saturdays as needed to meet business demands \n \n Preferred Qualifications \n \n \n \n Experience with seasonal workforce planning, hiring, and readiness execution \n Experience partnering cross-functionally including operations, facilities, talent acquisition, and analytics \n Experience with office readiness, facilities, coordination, or operational infrastructure across multiple locations \n \n Why work for us \n \n \n At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. \n That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work. \n Pay Range Information \n \n \nThe pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. \n Pay Range \n \n \n$80,169.00 - $84,200.00/Yr.

  • Ault Field, WA

  • no content

RN Emergency Department Nights PT

Job Description \n As a RN Emergency Department Nights PT, your voice to influence patient care is valued and empowered at every turn –whether through open, collaborative relationships with your direct manager or more formal opportunities through hospital councils and national nursing initiatives. You'll help shape decisions that elevate both patient outcomes and the future of nursing. \n Job Summary and Qualifications\n \n \n \n \n The Registered Nurse coordinates and delivers high quality, patient-centered care in accordance with the nature and specific requirements of the department, and consistent with the scope and standards of practice for the relevant state and specialty. In collaboration with medical providers and other members of the care team, the RN provides individualized, comprehensive, and compassionate care using established nursing models such as “Assess, Perform, Teach, and Manage.” The RN serves as an advocate for patients/families/caregivers and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. \n \n Assesses patient pain regularly to promote effective pain management, including reassessments after appropriate intervention. \n Performs procedures, monitoring, or other functions as ordered by the medical provider(s). Documents the administration of care in the patient medical record in a timely and thorough manner. \n Performs exceptional care by responding promptly to patient requests. Strives to anticipate patient needs and resolve them proactively. \n Teaches patients/families/caregivers about patient medical condition, patient status, treatment plan, medications and possible side effects, and follow-up measures. Translates complex medical terminology to ensure complete understanding. \n Teaches patients/families/caregivers about any non-medicinal follow-up measures, such as healthy diet and exercise, disease prevention, and/or other lifestyle changes. Prepares patients and families/caregivers for future self-management. \n \n What qualifications you will need:\n \n \n \n Advanced Cardiac Life Spt must be obtained within 30 days of employment start date \n Basic Cardiac Life Support must be obtained within 30 days of employment start date \n Nonviolent Crisis Intervention must be obtained within 90 days of employment start date \n PALS Pediatric Adv Life Supt must be obtained within 30 days of employment start date \n (RN) Registered Nurse \n Associate Degree \n 1 year minimum RN experience in the ED in a hospital environment \n Benefits\n \n HCA Florida Mercy Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: \n \n Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services \n Wellbeing support, including free counseling and referral services \n Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence \n Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling \n Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing \n Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts \n \n Learn more about Employee Benefits \n Note: Eligibility for benefits may vary by location. \n "Nurses are essential to the delivery of healthcare and serve as its foundation. At HCA Healthcare, we are committed to equipping nurses with the tools and resources they need to deliver exceptional patient care, championing the profession, and supporting the advancement of nursing’s future." \n \n \n Erica Rossitto, MBA/HCM, BSN, RN, NEA-BC \n Senior Vice President and Chief Nurse Executive \n HCA Healthcare \n \n \n HCA Florida Mercy Hospital is a 488-bed facility. We are accredited by the Joint Commission and offer a wide range of medical specialties. These specialties include emergency care, heart, and vascular care. We are designated by the Joint Commission as a Primary Stroke Center. Other specialties include maternity and neonatal care. We are a Level II NICU hospital. HCA Florida Mercy Hospital is CARF accredited for inpatient rehabilitation. Our facility offers a Comprehensive Community Cancer Program. This program is accredited by the American College of Surgeons Commission on Cancer. We are affiliated with HCA Florida Healthcare Division. HCA Florida Mercy Hospital is sponsored by the Sisters of St. Joseph of St. Augustine, Florida. We serve as Miami-Dade County’s only Catholic hospital. We follow the Catholic tradition of caring for God’s people and providing spiritual support. We are dedicated to our mission of caring for the physical and spiritual needs of all the people we serve. \n HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. \n \n If this opportunity is your next step in your career path, we encourage you to apply for our RN Emergency Department Nights PT opening. We review all applications. Qualified candidates will be contacted by a member of our team. We are interviewing, apply today! \n We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

  • Coconut Grove, FL

  • no content

Regional Sales Manager

Job Description About the Role \n \n \n The Multi-Office Leader , known internally as an Area Experience Leader, leads a portfolio of 4-6 retail offices and is responsible for delivering a consistent, high-quality client experience across every location. In this role, you'll ensure each office is ready to serve clients with excellence by setting clear expectations for consultative service, operational execution, team performance, and business results. \n \n You'll lead and develop Tax Professionals and Client Service Professionals, coaching teams to anticipate client needs, deliver expert guidance, and create a welcoming, confident experience in every office. As a visible, hands-on leader, you'll balance strategic oversight with in-office presence, using sound judgment to align priorities, strengthen execution, and support both client outcomes and business performance. \n \n You'll also own office readiness and operational execution across your offices, including staffing, facilities, compliance, and day-to-day operations. Through strong leadership, coaching, and disciplined execution, you'll help build high-performing teams, drive consistent results, and ensure every office is prepared to deliver for clients. \n \n \n \n Day to day, you'll \n \n \n \n Own consistent delivery of the consultative client experience across 4-6 assigned offices, ensuring standards are executed with discipline and consistency \n Evaluate execution quality and client impact across locations, using insights to reinforce strengths, address gaps, and continuously improve the experience \n Drive adoption of new client experience processes, tools, and behaviors while visibly demonstrating client-centric leadership in the office \n Lead Tax Professionals and Client Service Professionals by setting clear expectations, reinforcing accountability, and coaching to consistent performance \n Provide coaching informed by observed behaviors, client interactions, performance outcomes, and real-time feedback to strengthen team execution \n Identify patterns across offices, proactively address performance gaps, and develop bench strength and high-potential talent \n Own revenue, growth, operational performance, and business outcomes across assigned offices \n Monitor performance metrics, identify trends, and implement actions to improve business results, client acquisition, and retention \n Ensure consistent execution of daily operations across offices, including staffing, scheduling, labor management, compliance, SOPs, and service delivery \n Own office and workforce readiness, including facilities, equipment, supplies, recruiting, hiring, onboarding, and preparation for seasonal demand \n \n \n \n Required Qualifications \n \n \n \n Bachelor's degree in a related field or equivalent experience \n 3 years work experience leading teams in a multi-unit retail, service, or operations environment with accountability for performance outcomes \n Strong client-centric mindset with experience delivering consultative client experience \n Strong leadership capability with proven ability to coach, develop, and hold teams accountable \n Demonstrated ability to drive business and financial results while managing day-to-day operations across multiple locations, including labor management \n Experience leading through change, including adoption of new processes and ways of working \n Ability to exercise independent judgment and prioritize competing demands across multiple locations \n Experience managing or partnering in operational areas such as facilities, staffing, or compliance \n Strong communication and problem-solving skills, including handling client escalations and complex issues \n Ability to interpret data, identify trends, and translate insights into action \n Ability to climb ladders and lift, carry, and move boxes, supplies, equipment and other materials weighing up to 20 pounds in support of office readiness, setup, maintenance, and operational activities, with or without reasonable accommodation \n Ability to travel frequently in-day, with minimal overnight travel, between assigned offices to maintain consistent in-person presence across multiple office locations \n Ability to work a schedule that aligns with operational hours across assigned locations, including evenings, weekends, and Saturdays as needed to meet business demands \n \n Preferred Qualifications \n \n \n \n Experience with seasonal workforce planning, hiring, and readiness execution \n Experience partnering cross-functionally including operations, facilities, talent acquisition, and analytics \n Experience with office readiness, facilities, coordination, or operational infrastructure across multiple locations \n \n Why work for us \n \n \n At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. \n That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work. \n Pay Range Information \n \n \nThe pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. \n Pay Range \n \n \n$59,200.00 - $70,100.00/Yr.

  • Lake Barrington, IL

  • no content

Area Manager

Job Description About the Role \n \n \n The Multi-Office Leader , known internally as an Area Experience Leader, leads a portfolio of 4-6 retail offices and is responsible for delivering a consistent, high-quality client experience across every location. In this role, you'll ensure each office is ready to serve clients with excellence by setting clear expectations for consultative service, operational execution, team performance, and business results. \n \n You'll lead and develop Tax Professionals and Client Service Professionals, coaching teams to anticipate client needs, deliver expert guidance, and create a welcoming, confident experience in every office. As a visible, hands-on leader, you'll balance strategic oversight with in-office presence, using sound judgment to align priorities, strengthen execution, and support both client outcomes and business performance. \n \n You'll also own office readiness and operational execution across your offices, including staffing, facilities, compliance, and day-to-day operations. Through strong leadership, coaching, and disciplined execution, you'll help build high-performing teams, drive consistent results, and ensure every office is prepared to deliver for clients. \n \n \n \n Day to day, you'll \n \n \n \n Own consistent delivery of the consultative client experience across 4-6 assigned offices, ensuring standards are executed with discipline and consistency \n Evaluate execution quality and client impact across locations, using insights to reinforce strengths, address gaps, and continuously improve the experience \n Drive adoption of new client experience processes, tools, and behaviors while visibly demonstrating client-centric leadership in the office \n Lead Tax Professionals and Client Service Professionals by setting clear expectations, reinforcing accountability, and coaching to consistent performance \n Provide coaching informed by observed behaviors, client interactions, performance outcomes, and real-time feedback to strengthen team execution \n Identify patterns across offices, proactively address performance gaps, and develop bench strength and high-potential talent \n Own revenue, growth, operational performance, and business outcomes across assigned offices \n Monitor performance metrics, identify trends, and implement actions to improve business results, client acquisition, and retention \n Ensure consistent execution of daily operations across offices, including staffing, scheduling, labor management, compliance, SOPs, and service delivery \n Own office and workforce readiness, including facilities, equipment, supplies, recruiting, hiring, onboarding, and preparation for seasonal demand \n \n \n \n Required Qualifications \n \n \n \n Bachelor's degree in a related field or equivalent experience \n 3 years work experience leading teams in a multi-unit retail, service, or operations environment with accountability for performance outcomes \n Strong client-centric mindset with experience delivering consultative client experience \n Strong leadership capability with proven ability to coach, develop, and hold teams accountable \n Demonstrated ability to drive business and financial results while managing day-to-day operations across multiple locations, including labor management \n Experience leading through change, including adoption of new processes and ways of working \n Ability to exercise independent judgment and prioritize competing demands across multiple locations \n Experience managing or partnering in operational areas such as facilities, staffing, or compliance \n Strong communication and problem-solving skills, including handling client escalations and complex issues \n Ability to interpret data, identify trends, and translate insights into action \n Ability to climb ladders and lift, carry, and move boxes, supplies, equipment and other materials weighing up to 20 pounds in support of office readiness, setup, maintenance, and operational activities, with or without reasonable accommodation \n Ability to travel frequently in-day, with minimal overnight travel, between assigned offices to maintain consistent in-person presence across multiple office locations \n Ability to work a schedule that aligns with operational hours across assigned locations, including evenings, weekends, and Saturdays as needed to meet business demands \n \n Preferred Qualifications \n \n \n \n Experience with seasonal workforce planning, hiring, and readiness execution \n Experience partnering cross-functionally including operations, facilities, talent acquisition, and analytics \n Experience with office readiness, facilities, coordination, or operational infrastructure across multiple locations \n \n Why work for us \n \n \n At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. \n That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work. \n Pay Range Information \n \n \nThe pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. \n Pay Range \n \n \n$72,384.00 - $76,700.00/Yr.

  • Burlingame, CA

  • no content

Multi-Office Leader

Job Description About the Role \n \n \n The Multi-Office Leader , known internally as an Area Experience Leader, leads a portfolio of 4-6 retail offices and is responsible for delivering a consistent, high-quality client experience across every location. In this role, you'll ensure each office is ready to serve clients with excellence by setting clear expectations for consultative service, operational execution, team performance, and business results. \n \n You'll lead and develop Tax Professionals and Client Service Professionals, coaching teams to anticipate client needs, deliver expert guidance, and create a welcoming, confident experience in every office. As a visible, hands-on leader, you'll balance strategic oversight with in-office presence, using sound judgment to align priorities, strengthen execution, and support both client outcomes and business performance. \n \n You'll also own office readiness and operational execution across your offices, including staffing, facilities, compliance, and day-to-day operations. Through strong leadership, coaching, and disciplined execution, you'll help build high-performing teams, drive consistent results, and ensure every office is prepared to deliver for clients. \n \n \n \n Day to day, you'll \n \n \n \n Own consistent delivery of the consultative client experience across 4-6 assigned offices, ensuring standards are executed with discipline and consistency \n Evaluate execution quality and client impact across locations, using insights to reinforce strengths, address gaps, and continuously improve the experience \n Drive adoption of new client experience processes, tools, and behaviors while visibly demonstrating client-centric leadership in the office \n Lead Tax Professionals and Client Service Professionals by setting clear expectations, reinforcing accountability, and coaching to consistent performance \n Provide coaching informed by observed behaviors, client interactions, performance outcomes, and real-time feedback to strengthen team execution \n Identify patterns across offices, proactively address performance gaps, and develop bench strength and high-potential talent \n Own revenue, growth, operational performance, and business outcomes across assigned offices \n Monitor performance metrics, identify trends, and implement actions to improve business results, client acquisition, and retention \n Ensure consistent execution of daily operations across offices, including staffing, scheduling, labor management, compliance, SOPs, and service delivery \n Own office and workforce readiness, including facilities, equipment, supplies, recruiting, hiring, onboarding, and preparation for seasonal demand \n \n \n \n Required Qualifications \n \n \n \n Bachelor's degree in a related field or equivalent experience \n 3 years work experience leading teams in a multi-unit retail, service, or operations environment with accountability for performance outcomes \n Strong client-centric mindset with experience delivering consultative client experience \n Strong leadership capability with proven ability to coach, develop, and hold teams accountable \n Demonstrated ability to drive business and financial results while managing day-to-day operations across multiple locations, including labor management \n Experience leading through change, including adoption of new processes and ways of working \n Ability to exercise independent judgment and prioritize competing demands across multiple locations \n Experience managing or partnering in operational areas such as facilities, staffing, or compliance \n Strong communication and problem-solving skills, including handling client escalations and complex issues \n Ability to interpret data, identify trends, and translate insights into action \n Ability to climb ladders and lift, carry, and move boxes, supplies, equipment and other materials weighing up to 20 pounds in support of office readiness, setup, maintenance, and operational activities, with or without reasonable accommodation \n Ability to travel frequently in-day, with minimal overnight travel, between assigned offices to maintain consistent in-person presence across multiple office locations \n Ability to work a schedule that aligns with operational hours across assigned locations, including evenings, weekends, and Saturdays as needed to meet business demands \n \n Preferred Qualifications \n \n \n \n Experience with seasonal workforce planning, hiring, and readiness execution \n Experience partnering cross-functionally including operations, facilities, talent acquisition, and analytics \n Experience with office readiness, facilities, coordination, or operational infrastructure across multiple locations \n \n Why work for us \n \n \n At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. \n That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work. \n Pay Range Information \n \n \nThe pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. \n Pay Range \n \n \n$59,200.00 - $70,100.00/Yr.

  • Hawthorn Woods, IL

  • no content