Dispatch Manager

IT DISPATCH MANAGER Saratoga County, NY Fusco Personnel is seeking a Dispatch Manager to work for a growing IT services organization. The selected candidate will coordinate and oversee field service operations in a customer-facing, ticket-driven environment. This role is responsible for scheduling and supporting field technicians, managing service requests, and ensuring service levels are consistently met. Key Responsibilities Coordinate and dispatch field technicians to support installation, repair, and service activities Monitor service requests and incidents through an ITSM/ticketing system Serve as the escalation point for field and customer issues Prepare technicians and customers for onsite service visits Provide remote troubleshooting and service validation prior to ticket closure Ensure accurate documentation and collection of required deliverables Qualifications 2 years of field services or dispatch experience 2 years in a customer service–focused role Familiarity with Windows and Microsoft Office Experience with ITSM tools (ServiceNow preferred) Strong communication, organization, and customer service skills Salary $70,000-$80,000 Fusco Personnel takes great pride in successfully matching talent and culture for our valued clients. We accomplish this through the hard work and expertise of our exemplary specialty recruiters and staff. Whether you are contemplating your next career move, or you are seeking the key players to bring your business to the next level – consider contacting our experts. Fusco Personnel is a NYS Certified Women Business Enterprise (WBE) and an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer

Associate Counsel

About State University Construction Fund: The State University Construction Fund (Fund) is a New York State government entity dedicated solely to facilitating and expediting the construction, renovation, rehabilitation, and improvement of the State University of New York's academic building and infrastructure assets at 32 state-operated campuses and 3 teaching hospitals. Our offices are located within the historic SUNY System Administration headquarters in downtown Albany, New York. Though officially named the H. Carl McCall SUNY Building, it is often referred to by locals as the, "D&H Building," or affectionately, "The Castle." The Fund offices and the adjoining employee parking garage are just steps from the Hudson River, a short walk to the Capitol Building and the Empire Plaza, and a few minutes' drive to major highways including the Northway (Interstate 87) and the New York Thruway (Interstate 90). Job Description: The State University Construction Fund (Fund) is currently seeking an Associate Counsel to join our team at our office in Albany, NY. The Associate Counsel will be responsible for providing legal advice and counsel to the State University Construction Fund (Fund), in legal matters and transactions to ensure compliance with legal requirements, to support the Fund's strategic plans and mission, and to identify and creatively address potential legal issues/concerns. Duties include advising the Fund on a broad range of legal issues to progress the Fund's mission, including procurement, design, construction, contract, insurance, real estate, MBE/WBE, environmental, legislation, litigation and employment issues. The Associate Counsel will also provide management and administrative advice in addition to legal counsel and will report to the Fund Deputy Counsel (the Counsel). Specific Duties & Responsibilities: Represent the Fund or coordinate and direct outside counsel, including the Attorney General's Office, in connection with administrative proceedings, liens and litigation involving the Fund. Develop and revise appropriate legal strategy for the resolution of claims, disputes and the handling of trials/hearings. Conduct and manage necessary and appropriate discovery, hearings, trials, depositions, oral arguments, mediations, arbitrations and similar proceedings. Provide legal advice and opinions to Fund staff on State government issues, including but not limited to procurement, construction, insurance, environmental matters, labor relations and legislation. Draft, review, negotiate, and interpret a variety of agreements and associated documents to implement the Fund's billion dollar construction program. Create, update, analyze and manage forms and legal documents for the procurement and administration of construction, design, consultant and vendor services necessary for the delivery of the Fund's projects. Advise, communicate and confer with Fund and SUNY Campus staff in a variety of disciplines as part of a team, rendering clear, unambiguous legal opinions and advice to promote Fund objectives and resolve issues related to construction project implementation. Interact and negotiate with construction and consultant entities and insurance industry personnel. Keep the Counsel apprised of any significant legal and policy issues that may arise in connection with the various matters to which the Associate Counsel is assigned. Prepare legislation; render advice with respect to the formulation, coordination and execution of the Fund's legislative program, and prepare reports to the Governor with respect to legislation before him for action. Render legal advice with respect to general corporate matters such as FOIL requests, insurance matters, human resource concerns and systems issues. Supervise employees as required. Perform other duties/projects as requested by the Counsel and/or General Manager. Requirements: Bachelor's degree from an accredited college or university. Juris Doctorate from an accredited law school and licensed to practice law and in good standing in the State of New York at the time of hire and throughout employment. Experience in construction law, public procurement, Contract Law, Litigation, insurance/surety law, employment law, personal injury, and government defense is preferred. Applicants must be able to work well under pressure, be flexible and able to adapt and manage multiple wide-ranging matters and conflicting deadlines. The ability to proactively identify, prioritize and resolve legal issues quickly and effectively is essential. Applicants must possess excellent oral and written communication skills, analytical and conceptual skills and the ability to oversee a project(s) or program(s) as necessary for completion. Exceptional interpersonal skills are necessary for success. Professional temperament and demeanor are essential traits. Proficient in Microsoft Office. Travel may be required throughout New York State. This position does not require a NYS Civil Service examination. Additional Information: Salary range: $115,283 - $145,682 per year, commensurate with experience and qualifications. We offer a competitive salary and excellent benefits package, including immediate participation in the NYS and Local Retirement System (NYSLRS) with vesting after 5 years of service, Health Insurance (including Prescription, Dental, and Vision), vacation, sick, and personal time, 13 paid Federal holidays, paid parental leave, and telecommuting. Note on Telecommuting: Employees are eligible to request approval to telecommute a limited number of days per month after completing 6 months of service. Telecommuting approvals will be made in accordance with the Fund's Telecommuting Program Guidelines. The State University Construction Fund is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, or retaliation. Application Instructions: Please complete the application process using our online system. You are not required to complete the employment application at this time. If you are selected to interview for this position, you will be asked to log back in to complete the employment application.

Administrative Assistant

Description: Our client is seeking an Administrative Assistant for a temp to hire opportunity. The Ideal candidate must be detail oriented, and highly motivated to work in a fast paced environment. Must be able to move from assignment to assignment and pivot when needed. Responsibilities: Provide administrative support to staff Answer and direct phone calls, emails, and other correspondence promptly and professionally. Prepare and edit documents, and reports Assist with data entry, and document management. Perform other administrative and clerical duties as assigned. Qualifications: High school diploma or equivalent; associate or bachelor’s degree preferred. 2 years of administrative or office support experience. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Excellent communication, organizational, and time management skills. Strong attention to detail and ability to prioritize tasks effectively. Professional demeanor and customer service orientation. We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged. melv Responsibilities: Skills:

Project Manager

JOB TITLE: Project Manager JOB LOCATION: Hybrid in Boston, Springfield or NYC WAGE RANGE*: 78 - 82/ hour JOB NUMBER: 36769680 REQUIRED EXPERIENCE: The Minimum Qualifications Bachelor's Degree 8 years of technical / software development / data Project Management experience successfully delivering across a variety of applications Seasoned individual capable of handling broad scope projects and can work independently on multiple project tasks. This includes leading project execution across multiple parallel initiatives. Proficient in a variety of project management methodologies – waterfall, agile, and hybrid Works very closely with both business and technical stakeholders and seeks opportunities to improve the way we partner and operate Able to dig into project details and effectively partner with both business and technical team members. Drives in all phases of project life cycle Negotiate and influence to ensure alignment with strategy (both business and technology) Lead/consult on escalated support issues and root cause analysis Ability to influence peers, leaders and business customers Skilled in problem solving and analysis Strong organizational skills and attention to detail Effective relationship building skills Excellent written and verbal communication skills The Ideal Qualifications Bachelor's degree preferably in Business or an analytical field such as Economics, Mathematics, Engineering, Computer Science Seasoned individual capable of handling broad scope projects that have short to long-term focus Assist with and implement agile practices that promote collaboration, transparency, and continuous improvement. Experience with BI tools / reporting Data analysis experience preferred Database/SQL experience/SQL expertise preferred Knowledge of ETL and Data warehouse concepts and processes preferred JOB DESCRIPTION The Strategy and Execution – Wealth and Distribution Technology team is team of seasoned professional within the broader Wealth and Distribution Technology organization focusing on alignment to business strategy, and end-to-end execution of project and programs. We are a global team with staff in the US, India, and Romania and focus with mainly Business Systems Analysis, Project Management, and Agile roles. The Impact: Key Responsibilities Program / Project Management for ongoing projects with focus on technology and data project Building out business acumen and leading others while delivering results / business value Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities * While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.

Hospice RN Case Manager - Greenville, SC

Join Patriot Healthcare – Where Compassion Meets Excellence in Hospice Care Are you a dedicated Registered Nurse looking to make a real difference in the lives of patients and families? At Patriot Healthcare, we believe in putting care back in healthcare. As a premier hospice organization, we are driven by compassion, integrity, and a deep commitment to quality of life. We are currently seeking exceptional RN Case Managersto join our collaborative, mission-driven team. Here, you won’t just find a job – you’ll find a purpose. Our Registered Nurses are at the heart of our care model, working closely with interdisciplinary teams to provide comfort, dignity, and support at life’s most important moments. Why Join Patriot Healthcare?✔ A team-first culture that values your expertise and input✔ Supportive leadership and clear communication✔ Competitive pay and benefits✔ Flexible schedules and manageable caseloads✔ Opportunities for professional growth and developmentIf you’re ready to bring your skills, compassion, and heart to a place that truly values patient-centered care, we want to hear from you.Join us and help redefine what hospice care should be. Apply todayand become part of a team that’s proud to care. Job description RN Case Manager The primary purpose of your job position is to provide, coordinate, and direct the provision of hospice services according to physician’s orders and patient plan of treatment based on hospice policies and procedures, through the application of the nursing process. Duties and Responsibilities RN Case Manager · Registered Nurse will Steward the philosophy/mission of PH Healthcare which focuses on the overriding values of human dignity and respectful response to the needs of persons with life threatening/terminal and/or chronic illnesses. · Registered Nurse will Serve as a member of the Interdisciplinary Team (IDT) and attends meetings. · Registered Nurse will Follow the Nursing Standards of PH Healthcare. · Registered Nurse will Demonstrate familiarity with policies of the hospice, state, and federal regulations pertaining to hospice and general nursing services. · Registered Nurse will Implement hospice nursing care in accordance with current rules, regulations, and guidelines. · Registered Nurse will Make written and oral reports/recommendations to the Director of Clinical Services as necessary/required, concerning the operation of the nursing service department. · Registered Nurse will Participate in the hospice quality assurance program as directed by the Director of Clinical Services. · Registered Nurse will Build effective relationships with contracted facility nursing staff to ensure that the hospice care service is well integrated into the facility plan of care for hospice patients. · Registered Nurse will Full and appropriate documentation of direct patient care services to support successful professional billing of these services. · Registered Nurse will Perform administrative duties such as completing medical forms, reports, evaluations, studies, charting, etc., as necessary. · Registered Nurse will Supervise Hospice Aide care. · Registered Nurse will Supervise CNA schedules. · Registered Nurse will Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the hospice’s policies and procedures governing accidents and incidents. RN Case ManagerNursing Functions · Accept responsibility for the coordination of the physical care of the patient by teaching primary caregivers, volunteers and family members as necessary. · Maintain up-to-date patient records so that problems, plans, actions and goals are accurately and clearly stated and changes are reflected as they occur. · Inform hospice and facility staff of unusual or potentially problematic patient and/or family issues. · Provide appropriate support at time of death. · Provide the Director of Clinical Services with information relative to the nursing needs of the patient. · Initiate communication with hospice physician, attending physician, other hospice staff members, facility staff, and other agencies as needed to coordinate care and use of resources for the patient and family. · Maintains regular communication with facility nursing staff to review care including attending SNF care plan meetings. · Assign personal care tasks to Hospice Aides according to the plan of care. · Maintains a liaison with the patient, their families, support departments, etc., to adequately plan for the patients’ needs. Qualifications RN Case Manager Must possess, as a minimum, a Nursing Degree from an accredited college or university and be licensed as a Registered Nurse in the State of South Carolina. 1 year of experience as a nurse in a hospital, long-term care facility, or other related health care facility is preferred. Hospice experience also preferred. Job Type: Full-time

Staff Engineering Technician

Job Title: Civil Engineering Technician - Water Location:Dallas, TX (Onsite) Duration: 6 Month contract with possible extension Must be located within 50 miles within one of the listed BV offices below- Onsite 5 days/week Locations: Dallas, TX; Houston, TX; College Station, TX; San Antonio, TX The Virtual Design & Data Solutions (VDDS) Staff Engineering Technician under general supervision, performs advanced functions requiring technical knowledge and use of electronic applications, standards, and document control processes/procedures in support of creating or modifying deliverables. This role will be responsible for the development of site drainage, grading, and utility plans using Autodesk Civil 3D and Bentley MicroStation. This role will be within the Black & Veatch Governments & Water Utilities (G&Wu) group, supporting client needs related to water, wastewater, linear pipelines, and other water-related solutions. Required: AdvancedCivil 3D experience is required with use of pipe/pressure networks, proposed grading surfaces and plan and profile development. Must be familiar with plan & profile drawings, alignments, pipe networks and grading. Job Summary Functions in a project engineering technician capacity. Under general direction, supports engineering and design teams by developing and modifying technical deliverables. Applies foundational engineering principles and established design practices to create moderately complex design concepts and solutions. Utilizes digital tools and design software (e.g., CAD, BIM, 3D modeling) to create, modify, and maintain technical documentation, drawings, and project deliverables. Provides technical guidance and may offer direction to other engineering professionals and technicians to ensure quality and consistency across project outputs. Key Responsibilities Applies knowledge of standards, systems, document control, departmental guides, applicable codes and BV policies and procedures. May review project requirements and accurately determine the correct format and contents of the required deliverables. Proactively applies BV Quality Program to deliverables. Demonstrates personal accuracy and supports continuous improvement and change management efforts. Reviews design inputs in order to ensure consistency. Assists to ensure deliverables are in compliance with the specific codes and standards suitable for the project. May apply basic engineering principles and established design practices in developing moderately complex design concepts and deliverables. Begins to apply judgment and make decisions with respect to deliverables and input interpretation. Capable of handling difficult technical assignments within an area of expertise and can provide technical guidance to other professionals. Performs design calculations, detailed material quantities and estimates, and records. May review the deliverables of others. May define work assignments and maintain schedules. May program control systems or participate in other plant start-up activities associated with a specialized area of expertise. Coordinates with other design group personnel to review and exchange project information necessary for design development. May support field activities. Focuses on the needs of internal clients while utilizing an understanding of external client's main interests and drivers. Proactively seeks and shares knowledge of latest technologies and processes . May apply judgment and makes decisions with respect to deliverables and input interpretation. Required Skills: Advanced Autodesk Civil3D is required with use of pipe/pressure networks, proposed grading surfaces and plan and profile development. Must be familiar with plan & profile drawings, alignments, pipe networks and grading. Typically a minimum of 5 years related work experience. Technical Skills: Autodesk Civil 3D Autodesk AutoCAD Bluebeam Experience in the appropriate electronic applications and programs required for performing assignments to include but not limited to CADD or other electronic applications. Advanced ability to interpret engineering deliverable content as assigned. Basic knowledge of engineering standards, systems, document control, departmental guides and B&V policies and procedures. Basic industry knowledge and technology trends. Basic knowledge of company quality program. Basic knowledge of other disciplines. Basic knowledge of construction & constructability practices & principles. Basic knowledge of engineering design principles and applicable design guides related to assigned engineering discipline.

Payroll Manager

PAYROLL MANAGER Findlay, Ohio Fusco Personnel is seeking a Payroll Manager to lead payroll operations within a complex, multi-state environment. This is a high-impact role reporting directly to senior HR leadership, with future people-management responsibility as the function continues to scale. The ideal candidate will bring strong technical payroll expertise, a compliance-focused mindset, and experience supporting hourly and salaried populations in a fast-paced, multi-shift setting. Key Responsibilities Manage end-to-end, multi-state payroll processing with accuracy and timeliness Ensure compliance with wage, hour, and payroll tax regulations Prepare payroll reports and support audits Oversee payroll-related retirement plan contributions Maintain payroll and timekeeping systems; support HRIS implementation Develop standardized payroll procedures and train stakeholders Partner with HR and Finance on compensation and planning initiatives Qualifications 3 years of multi-site payroll experience, preferably in manufacturing or industrial settings Strong knowledge of payroll systems and timekeeping platforms (Paycor or similar preferred) Excellent attention to detail, analytical skills, and discretion Bachelor’s degree preferred; payroll certification a plus Salary: $100k-115k Fusco Personnel takes great pride in successfully matching talent and culture for our valued clients. We accomplish this through the hard work and expertise of our exemplary specialty recruiters and staff. Whether you are contemplating your next career move, or you are seeking the key players to bring your business to the next level – consider contacting our experts. Fusco Personnel is a NYS Certified Women Business Enterprise (WBE) and an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer

Maintenance Tech

Are you mechanically inclined? Are you looking for a collaborative culture that values their employees? Are you interested in working in a growing manufacturing company? Then K & S Manufacturing has a position for you. We are currently hiring a maintenance technician! K & S Manufacturing Info … An agile manufacturing approach allows us to meet compressed timelines for a variety of customers in very competitive markets. A commitment to continuous improvement and vertical integration drives our ongoing investment in people, processes, and technology. K&S also invests in the latest, state of the art equipment housed in our modern facilities. K&S only manufactures for our customers. We do not manufacture our own branded products. This ensures we are focused solely on generating competitive advantage for our customers. Thomas Klusken, a military veteran, founded K&S Tool & Die in 1974. Servicing major OEMs, he had the vision to evolve K&S into a vertically integrated contract manufacturer. Our rich heritage as die makers and tool manufacturers—coupled with our manufacturing execution system—delivers supplier-led innovation. The outcome of his vision and the confidence entrusted in K&S over 40 years is reflected in the diverse markets we currently serve. Agriculture Engine large and small Construction Large truck On-and-Off highway Power transmission Process equipment Rail Seating Thermal transfer Turf care The Maintenance Tech at K & S Manufacturing will assist in ensuring equipment and facilities are in top operating conditions by maintaining and repairing equipment and facilities. PRIMARY RESPONSIBILITIES: · Preventative maintenance of machines, equipment, or devices to access and remove defective parts, using hoists, cranes, hand tools, or power tools. · Repair machines, equipment, or structures, using tools such as hammers, hoists, saws, drills, wrenches, or equipment such as precision measuring instruments or electrical or electronic testing devices. · Perform routine maintenance, such as inspecting drives, motors, or belts, checking fluid levels, replacing filters, and doing other preventive maintenance actions. · Proceed on assignments with minimum supervision and work is subject to final inspection. · Comply with policies, processes, and systems of the ISO quality management system. QUALIFICATIONS: · 2-3 years of prior maintenance experience in a manufacturing environment. * Experience with in CNC desired * Experience in Tool & Die highly desired. · Mechanical aptitude with ability to interpret schematics and drawings. · Working knowledge of Hydraulics, Pneumatics, electrical, PLC controllers and process equipment. · Strong problem-solving and organizational skills. · Good interpersonal communication skills. · Ability to change direction and handle multiple responsibilities/tasks on a routine basis. · Must be detail oriented.

Senior Associate

Job Duties: • Manage key analyses on asset performance, company metrics, and liquidity. • Utilize statistical and segmentation tools to develop data driven business strategies. • Work with Product team engineers to build out data infrastructure based on business requirements. • Oversee the preparation of borrowing and reporting deliverables related to the company’s credit facilities and securitizations. • Create and manage sensitivity analysis for all covenants and triggers. • Seek automation in processes to assist in building the scalable financial and investor reporting capabilities needed to support the rapid growth of the company. • Manage the creation of and refresh of related forecasts. • Oversee the preparation of investor presentations. • Support month-end close activities. This position allows for a hybrid schedule with three (3) days in office and two (2) days remote. Requirements: Master’s degree (or foreign equivalent) in Mathematics, Statistics, Finance, Accounting, or Economics or related, and three (3) years of experience is required with each of the following: • Experience in structured and corporate finance working closely with data analytics, financial modeling, asset-backed securitization issuances, credit facility management, and debt settlement and lending products. • Macroeconomic trends, profitability and returns analyses, corporate financial and accounting reports, and capital markets structures. • Managing Asset Backed Securitization and Credit Facility investor reporting requirements such as borrowing base requests, Monthly servicer reports. • Creating and updating company financial and asset performance forecasts. • Creating and updating internal and external investor presentations. • Conducting market research to drive product optimization and new product initiatives. • Using Python, SQL, Snowflake and Tableau to manipulate data and draw insights from large data set. • Excel and PowerPoint. This position allows for a hybrid schedule with three (3) days in office and two (2) days remote. Salary: $148,678–$155,000. Apply at: https://www.reach.com/corporate/careers, reference ID 296. Reach Financial, LLC is an EEO/AA employer. No calls.

Administrative Executive - Charlotte, NC

DTS is looking for Administrative Executive for our direct client Position in Charlotte, NC Top Skills: Will be managing multiple executive calendars Expense Reporting Make travel arrangements order supplier – floor coordinator Excellent communication skills – written and verbal Collaborative team player Job Description: To provide administrative support to a department(s) supervisor/manager and to help assist the department provide the highest level of service possible. Includes frequent high-level clerical work, organizing, scheduling, coordinating, researching & preparing reports & correspondence and distribution of information in a timely manner for supervisor. SCOPE: Types reports, memos, letters, and minutes from meetings. Mandatory Skills: Organization Skills - Ability to manage files, schedules, and office supplies efficiently. 2. Communication Skills - Strong verbal and written communication for interacting with colleagues, clients, and management. Professional email and phone etiquette. 3. Time Management - Prioritizing tasks and meeting deadlines. Managing calendars and scheduling appointments. 4. Attention to Detail 5. Technical Proficiency - Familiarity with office software (Microsoft Office Suite: Word, Excel, Outlook, and PowerPoint). Ability to learn and use office equipment and other relevant software (e.g., scheduling tools, databases). 6. Customer Service - Polite and helpful attitude when dealing with visitors, clients, or staff. Problem-solving and conflict resolution skills. 7. Confidentiality - Handling sensitive information with discretion and professionalism. 8. Multitasking - Managing multiple tasks and responsibilities simultaneously. 9. Teamwork - Ability to work well with others and support team goals. 10. Adaptability - Flexibility to handle changing priorities and new tasks as needed. DTS offers excellent compensation package. Contact: Pankaj kumar Digital Technology Solutions (DTS) 248-438-8546

SOFTWARE ENGINEER - REDONDO BEACH - TS (SCI ELIGIBLE)

Software Engineer to support our Ground Solutions and Mission Support (GSMS) Software (SW) Integrated Project Team (IPT). The SW IPT is a large restricted group executing across both Development and Operations and Maintenance (O&M) contracts and focuses on the development and sustainment of several mission operational SW product lines, as well as the development of new capabilities as coordinated with their restricted SCI Customer. The SW IPT is a large team comprising of multiple subsystems, each with a specialized SW focus. This position is 100% on-site in a Sensitive Compartmented Investigation Facility (SCIF) located in Redondo Beach, CA. We are looking for an energetic and passionate software engineer to join our diverse and highly skilled team as we work to provide innovative solutions to complex issues in support of our Customer’s national security mission in the areas of Next Generation Ground Systems, Ground Element Modernization (GEM), and SW deliveries to CONUS and OCONUS operational sites. Responsibilities: • Perform as a C++ SW developer in a fast-paced agile team environment comprised of Red Hat Enterprise Linux (RHEL) VMs, servers, and workstations • Design, code, and unit test new SW capabilities per Mathematical Algorithm Requirements (MARs) • Identify, troubleshoot, and provide/turnover SW fixes to Discrepancy Reports (DRs) • Collaborate with SW IPT subject matter experts (SMEs) and senior staff engineers across multiple SW subsystems Basic Qualifications for Software Engineer: • Bachelor's degree in a STEM discipline with 0 - 2 years of experience, a Master's degree in a STEM discipline or a PhD in a STEM discipline with 0 years of experience. An additional 4 years of relevant SW experience may be considered in lieu of degree • Active SSBI required at the time of application, and the ability to obtain SCI prior to start date • Object-Oriented programming skills and proficiency with C++ programming • Knowledge of Red Hat Enterprise Linux operating system • Demonstrated problem solving, troubleshooting, and decision-making skills. • This position requires the applicant to be a U.S. citizen. Preferred Qualifications for Software Engineer: • DevSecOps Test Automation experience • Experience with programming/scripting languages: C. C++. Java, Python, Perl • Strong in math and algorithms • Excellent communication and interpersonal skills, with the ability to interface with all levels of employees, management, and stakeholders • Previous participation on an Agile scrum team or familiarity with the Agile process • Familiarity with the Atlassian Tool Suite (Confluence, Jira, Bitbucket, Bamboo) • Experience developing in a Linux environment using git • Active SCI security clearance

Customer Service Representative

Position Title: Customer Service Representative Location: Wilmington, DE Duration: 6 Month Contract Status: Onsite Employment Type: Contract role on W-2 through Above and Beyond Talent Acquisition, Inc. (A&B Talent) Pay Range: USD $20.00 - 21.50 an hour W2 Client Info / Who they are: Above and Beyond Talent Acquisition proudly represents our Client, a global leader in water, waste, and energy management. The client offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting, and resource recovery. The client helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. The client has approximately 10,000 employees working at over 350 locations across the continent. Requirements / Who we are looking for: The customer service representative operates on various functional levels within the call center. Handling a high volume of calls is the top priority while handling back-office functions such as billing, field service processing which entails scheduling and completion, collections, bad debt and cash processing. The customer service representative is responsible for providing professional, effective, and efficient customer service for all internal and external customers by using excellent, in-depth knowledge of company policies and procedures and Delaware regulatory commission requirements. 2 years previous call center, front office, bad debt, back office, and/or billing customer service experience required. Associate’s degree or equivalent from a two-year college or technical school preferred Regulated Utility or Municipality customer service experience preferred Experience using CC&B Customer Billing Information System or similar is preferred Ability to prioritize and manage multiple competing work priorities successfully Ability to function in the digital world, using computer, laptop, tablet, smart phone devices and software to communicate and perform and record work. Knowledge of Google platform Performance Objectives / What you'll be doing: Ensure customer calls/contacts, billing, collections, cashiering, field orders, and other customer service functions, are handled effectively, timely, and efficiently in a knowledgeable and positive manner. Receives, investigates and resolves customer calls, emails, complaints and inquiries pertaining to billing, collections, and other customer service functions Responsible to achieve customer service metrics and satisfaction levels. Ensure all service orders are complete and entered into the CIS Assist with routing new development for meter reading and entry into CIS Professionally perform reception and cashiering functions. Process customer payments, prepare daily deposits, maintain cash reports Prepare billing adjustments Efficiently and accurately prepares, updates, maintains and files a variety of customer billing and collections information, service orders, data, reports, and the like. Promotes/explains company initiatives, programs, and processes to customers, and obtains appropriate information from customers (ACH, ebilling, conservation, etc.). Perks of working with US / What We offer: Competitive Salary. Health, dental, and vision insurance. Company 401K plan