Supervisor of Nurses (Queens)
NYC Health Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers. NYC Health Hospitals/Correctional Health Services is one of the nation’s leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation’s largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City’s criminal justice reform efforts. SUPERVISED BY: On Site Director of Nursing Deputy Director of Nursing GENERAL DUTIES: The Patient Care Coordinator (PCC)/Supervisor of Nurses (SON diagnosis and treats human responses to actual or potential health problems through such services as data collection, physical assessment, case-finding, health teaching, health counseling and provision of care supportive to /or restorative of life and well-being as data collection, physical assessment, health teaching, health counseling, and provision of care supportive to or restorative of life and well-being and executing medical regimens prescribed by a licensed physician, dentist or other health care provider legally authorized under this title and in accordance with the commissioner’s regulation. Under the guidance of the On-Site Director of Nursing (OS-DON), the Patient Care Coordinator/Supervisor of Nurses is responsible for directing and administering nursing care to patients. He/she coordinates activities through collaboration with physicians, administration, pharmacy, clerical, and correctional staff, etc. He/she is guided by a thorough knowledge of principles of nursing based on biological, physical, and psychosocial sciences. He/she possesses a working knowledge of principles of leadership and utilizes that knowledge in guiding and directing nursing staff. He/she assists the OS- DON in ensuring compliance with standards, policies and procedures of NYC Health and Hospital Corporation Correctional Health Services contracted with Prison Health Services, Inc. and the Department of Nursing. He/she will be working with adult male and females between sixteen to eighty and infants from birth to one year of age. RESPONSIBILITIES: Provides direct patient care as necessary. Using the problem-oriented progress notes, written to match each problem documented on the Problem List and organized using the SOAP format. Coordinates the nursing care provided for patients within a given unit by: Assigning appropriate nursing staff for patient care activities such as admissions, sick call, treatments, medications, punitive segregation rounds, follow-up, etc. Problems in staffing must be communicated to the On-Site Director of Nursing. Utilize therapeutic communication skills and effective interviewing techniques to elicit pertinent historical information and to make appropriate referrals as required. Screen patients with mental health problems in an immediate manner and makes appropriate referral as required. Making rounds to patient care areas for the purposes of assessing, planning, implementing, documenting, and evaluating unit nursing care delivery. Assist OS-DON in staffing needs. Provides guidance and assistance to nursing personnel in the delivery of patient care. Assuring continuity of care on other shifts through written and/or verbal communication. Communicates special care needs of particular patients to the psychiatrist, On-Site Director of Nursing or the On-Island Administrator. Collaborates with the OS-DON in the orientation of new staff on the unit. Evaluates the new nurse on an ongoing basis; writes a formal evaluation at the end of the probation period, and makes recommendations to the OS-DON. Evaluates and provides feedback to staff on an ongoing basis and in an annual formal evaluation conference. Collaborates with the OS-DON and/or Deputy Director of Nursing. Provides appropriate documentation and records of nursing personnel activities. Identifies staff development needs and plans strategies to meet the needs in collaboration with available nursing resources. Conducts meetings with his/her staff, in collaboration with the On-Site Director of Nurses, to share information, discuss problems and potential solutions, and to promote cooperative professional relationships among the staff. Monitors the quality of patient care through quality assessment - improvements mechanisms. Communicates, documents and collaborates on an ongoing basis, with the On-Site Director of Nursing concerning patient care and unit administration. COORDINATOR / SUPERVISOR RESPONSIBILITES: Coordinates the intra-disciplinary team providing comprehensive patient care. Familiarizes self with and participates in defining, maintaining and Interpreting standards of nursing practice through the application of nursing policies and procedures according to the Prison Health Services, Inc. Policy and Procedure Manual and specific policies of the Correctional Health Services. Identifies those components of the nursing plan, which may be delegated to allied nursing and other non-professional personnel, and provides teaching, guidance and supervision as necessary. Assists with the unit orientation of nursing personnel through participation in the precepting function. Counsels nursing staff and directs information to the On-Site Director of Nursing. Provides documentation as needed on a timely basis. Supervise all care provided by LPN’s/NAs and assumes other related responsibilities as required. Administer medication in a safe and efficient manner consistent with prescribed orders, mouth checks, and established standards Participates in a system of ongoing monitoring activities, including peer, content, and quality reviews to ensure delivery of quality care. Makes recommendations for change where problems are identified. Continues professional development through: Participation in the evaluation process. Formal undergraduate, graduate and post-graduate courses. Attendance at continuing education programs sponsored by community and other health agencies. Participation in unit conferences and staff development programs. Participates in projects and research activities that identify patient care needs. Shares with peers the knowledge that is gained at continuing education Programs, CARE OF THE ENVIRONMENT Contributes to an environment that is conducive to meeting patients’ needs by taking initiative in maintenance of supplies and equipment. Demonstrates awareness of the correctional health environment through observance of security regulations and appropriate care of contraband. Contributes to maintenance and/or improvement of the unit morale by: Utilizing established channels of communication. Recognizing, accepting, and respecting people as individuals. Demonstrating concerns for unit and patient needs over a 24-hour period. HUMAN RELATION SKILLS : Assists other employees where needed. Is responsible and cooperative with supervisors, fellow associates, patients, visitors, and Department of Corrections personnel. Maintains friendly working atmosphere. Maintains professional demeanor. Maintains professional appearance and adheres to uniform policy of Department of Nursing. Accepts constructive criticism as evidenced by appropriate changes in behavior. Utilizes established channels of communication. Recognizes, accepts, and respects people as individuals. Recognizes limitation and seeks assistance appropriately. WORKING CONDITIONS: Clinic and Infirmary environment. Constant standing, walking: frequent bending, lifting and reaching: Occasional sitting ADA REQUIREMENTS: Heavy Work: Exerting up to 100pounds of force occasionally, and/or 50 pounds of force frequently, and /or up to 20 pounds of force constantly to move objects. Minimum Qualifications 1. A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and 2. Holds, or obtains through facility orientation, a valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA); and 3. Three (3) years of experience as a registered nurse. NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20 hrs. per wee
