Customer Support Specialist (Laredo)

Customer Support Specialist Location: Laredo, TX (Hybrid) Job Type: Full-Time About IMEXSOL IMEXSOL LLC provides software solutions focused on U.S. trade operations, carrier management, and logistics services. Our technology helps customers manage customs-related processes, transportation activities, and operational workflows more efficiently. We work closely with customs brokers, importers, exporters, carriers, and logistics providers by delivering reliable software tools that support their day-to-day operations. Position Summary IMEXSOL is seeking a motivated Customer Support Specialist to join our team. This role serves as the primary point of contact for customers who need assistance using IMEXSOL software applications. The ideal candidate will provide exceptional customer service, troubleshoot software and user issues, assist customers with system navigation and data-related questions, and coordinate with internal teams to ensure timely resolution of customer requests. This position is ideal for someone who enjoys helping customers, solving problems, and working with technology in a fast-paced environment. Key Responsibilities Respond to customer inquiries via phone, email, and ticketing systems. Assist customers with questions regarding system functionality, workflows, and data entry. Troubleshoot software-related issues and help identify the source of problems. Reproduce reported issues and gather relevant information for escalation when necessary. Escalate complex technical issues to development or senior support personnel. Follow up with customers to ensure issues are resolved in a timely manner. Document customer interactions, issues, resolutions, and follow-up activities. Maintain a high level of customer satisfaction through professional and responsive support. Assist with software testing and validation of fixes when requested. Identify recurring issues and provide feedback to improve software usability, documentation, and support processes. Create and maintain knowledge base articles, training materials, and user guides. QualificationsRequired Strong customer service and problem-solving skills. Excellent verbal and written communication skills. Ability to troubleshoot software applications and web-based systems. Strong analytical and organizational skills. High attention to detail and accuracy. Ability to manage multiple tasks and priorities effectively. Proficiency with Microsoft Office and common business software tools. Ability to work independently and collaboratively in a hybrid work environment. Preferred Previous experience in customer support, technical support, help desk, logistics, transportation, or customs brokerage environments. Experience preparing, reviewing, or filing U.S. Customs import documentation. Familiarity with U.S. Customs and Border Protection (CBP) processes and trade operations. Experience using customs brokerage, logistics, transportation management, or operational software systems. Basic understanding of SQL, software testing, or data troubleshooting. Bilingual English/Spanish proficiency. Education & ExperienceRequired High school diploma or equivalent. Strong customer service, communication, and problem-solving skills. Ability to learn new software applications and business processes quickly. Comfortable working with multiple systems and managing competing priorities. Strong attention to detail and organizational skills. Preferred Experience in customer support, technical support, logistics, transportation, customs brokerage, or related industries. Experience preparing, reviewing, or filing U.S. Customs import documentation. Familiarity with customs brokerage operations, freight forwarding, or cross-border logistics processes. What Success Looks Like Provides timely and professional customer support. Effectively diagnoses and documents customer-reported issues. Maintains strong customer relationships through clear communication and follow-through. Works collaboratively with internal teams to resolve issues efficiently. Contributes to continuous improvement of support processes and customer experience. Why Join IMEXSOL? Opportunity to work with a growing technology company serving the logistics and transportation industry. Collaborative team environment with opportunities for professional growth. Exposure to international trade, transportation, and supply chain operations. Hybrid work flexibility. Competitive compensation and benefits.

Customer experience Association (Canton)

Job Title: Customer Experience Associate Company: ExxonMobil Pay: $55.25/hr – $65.25/hr Experience: No Experience Required Eligibility: U.S. Citizens Only ‍ Work Type: Remote | Full-Time About the Role ExxonMobil is seeking a customer-focused and motivated Customer Experience Associate to join our remote support team. This is an excellent opportunity for individuals looking to start their professional career, as no prior experience is required. Successful candidates will receive comprehensive training and ongoing support. ️ Key Responsibilities Respond to customer inquiries via phone, email, and chat Provide accurate information regarding products, services, and account-related questions Resolve customer concerns in a professional and timely manner Document customer interactions and maintain accurate records Escalate complex issues to the appropriate departments when necessary Deliver a positive customer experience with every interaction Follow company procedures and quality standards Qualifications U.S. citizenship required No previous customer service experience necessary Strong communication and interpersonal skills Basic computer and typing proficiency Ability to work independently in a remote environment Excellent problem-solving and organizational abilities Reliable internet connection and dedicated workspace ✨ What We Offer Competitive pay: $55.25/hr – $65.25/hr Fully remote work-from-home opportunity Paid training and onboarding Career growth and development opportunities Supportive and inclusive team culture Comprehensive benefits package for eligible employees

Surgical First Assistant - CSFA or CSA (Washington)

Robotic Surgical First Assistant CSFA or CSA | Washington, DC An established surgical first assistant group is looking for a CSFA or CSA in Washington, DC to join its robotic surgery team. You will cover robotic cases in OB/GYN, urology and general surgery. Cases will be performed at one facility. The Role Provide first-assist support during robotic cases in OB/GYN, urology and general surgery, with the opportunity to assist in orthopedics and neurosurgery if desired. Robotic da Vinci and laparoscopic cases. Case mix to include but not limited to: hysterectomy, fibroid removal, urethral sling placement, sacrocolpopexy, and pelvic reconstructive cases. Expect a consistent case mix and a stable weekly schedule. Schedule 8, 10 or 12 hour shifts available. Flexible weekly scheduling. You provide your desired hours and daily availability. Shared 1:6 call rotation with team members at a Level 2 trauma center, with overtime and standby pay. One hospital in Washington, DC. Compensation and Benefits Hourly rate of $60-$75 based on experience. Time and a half for hours over 40 per week. Quarterly bonus opportunity based on utilization. Health insurance, 401(k) with company match, PTO and malpractice coverage for team members averaging 20 hours per week. Relocation stipend and sign-on bonus offered. 1099 PRN arrangements also considered. *First assistants here move into management roles over time, so there is opportunity for upward mobility within the group. What We're Looking For Active CSFA or current CSA credential with an active DC license or eligibility First-assist experience with the da Vinci robotic system and laparoscopic cases. Experience across OB/GYN, urology and general surgery. Comfort working as the first assistant alongside the operating surgeon. Surgical first assistants in Washington, DC and the surrounding area are encouraged to apply, and relocating candidates are welcome. Message me directly if you would like facility details before you apply.

Global Director - Business Development, Stainless Steel/Hybrid BU (Bethlehem)

Company Background: ABEC is a leading supplier to the biopharmaceutical manufacturing industry. ABEC’s unique value is based on combining long experience with the ability to engineer, design, manufacture, commission, qualify, and service the entire bioprocess to reduce overall cost, shorten time to market, and maximize productivity. ABEC’s products include process and equipment engineering/consulting services, comprehensive site services, bioreactors and fermenters, filtration and chromatography systems, prep and hold systems, and cleaning/sterilization systems. Position Summary: The Director of Global Business Development for the Stainless Steel and Hybrid Equipment Business Unit is a senior leadership role responsible for driving global revenue growth through strategic customer acquisition and expansion of existing accounts. As a key member of the Senior Leadership Team, this role will develop and execute global commercial strategies, identify new market opportunities, and build strong relationships with major biopharmaceutical clients. The position will play a critical role in positioning ABEC as the partner of choice for complex bioprocess equipment solutions. Responsibilities: Business Development & Strategy Develop and execute a global business development strategy aligned with Business Unit growth objectives. Identify, qualify, and pursue new business opportunities within target markets and accounts. Drive pipeline development, lead qualification, and conversion of strategic opportunities. Monitor industry trends, competitor activity, and emerging technologies to inform strategic direction. Customer Engagement & Account Growth Establish and maintain strong relationships with senior stakeholders within key global biopharmaceutical and biotech companies. Expand ABEC’s footprint within existing customers through cross-selling and upselling of products. Lead customer engagement strategies for large, complex, multi-site opportunities. Serve as a trusted advisor to customers on equipment and process solutions. Sales Leadership & Execution Lead and support global sales efforts for stainless steel and hybrid solutions. Collaborate with other Business Units to drive alignment and execution of global strategies. Own and deliver on revenue growth targets, bookings, and margin objectives. Support contract negotiations and ensure successful deal closure. Cross-Functional Collaboration Work closely with Engineering, Operations, Marketing, and Project Management to ensure alignment between customer needs and delivery capabilities. Provide market feedback to inform product development and innovation roadmap. Collaborate on proposals, pricing strategies, and solution positioning. Leadership & Representation Represent the Business Unit at industry events, conferences, and key customer meetings. Contribute to leadership team decisions on strategic initiatives and market positioning. Mentor and guide business development and sales team members as appropriate. Qualifications: Education Bachelor’s degree in Engineering, Life Sciences, Business, or a related field required. MBA or advanced degree preferred. Experience 10 years of experience in business development, sales, or commercial leadership within the biopharmaceutical or process equipment industry. Proven track record of driving revenue growth and winning large, complex deals. Experience with bioprocess equipment is highly preferred. Strong understanding of biopharmaceutical manufacturing processes and industry dynamics. Experience operating in a global, matrixed organization. Skills & Competencies Strategic thinker with strong commercial acumen. Exceptional relationship-building and influencing skills at senior executive levels. Strong negotiation and deal-closing capabilities. Excellent communication and presentation skills. Ability to manage multiple complex opportunities simultaneously. Results-driven with a high level of accountability. Travel: Willingness to travel globally up to ~40–60% as required. Remote work: This is an ABEC office-based role with some flexibility for remote work

Academic Program Coordinator (Yonkers)

The purpose of this position is to develop and implement a Dedicated Education Unit (DEU) model of clinical nursing education. This innovative model of collaboration between the University of Mount Saint Vincent’s- Saint Joseph’s School of Nursing and Saint Joseph’s Medical Center is designed to enhance collaboration between nursing academia and professional practice to provide increased learning opportunities by immersing students in the nursing role. The Academic Program Coordinator role has a dual reporting relationship to the College of Mount Saint Vincent, Saint Joseph’s School of Nursing (CMSV,SJSON) and Saint Joseph’s Medical Center (SJMC).The position will be a full time employee of Saint Joseph’s Medical Center with consideration for non-tenured faculty rank at College of Mount Saint Vincent. The position is based at Saint Joseph’s Medical Center, Yonkers, New York Campus and entitled to the non union benefit package of Saint Joseph’s Medical Center. Mission Alignment The University of Mount Saint Vincent, St. Joseph’s Medical Center, and the Sisters of Charity share a long-standing commitment to education, service, social justice, and compassionate care. The Academic Program Coordinator ensures that the DEU: Embodies our shared values of respect and compassion for ourselves and others, excellence in service, dignity of human life, commitment to the community, humility, simplicity, and charity. Promotes equitable, culturally responsive, and community‑centered nursing practice. Upholds the mission of SJMC to provide high‑quality, accessible healthcare to all, especially those most in need. Builds the future by providing practice‑ready nurses who are prepared to serve diverse populations in the Bronx, Yonkers, and surrounding communities. This mission‑driven foundation guides all aspects of DEU development, faculty and preceptor engagement, and student learning. Key Responsibilities Working under the direction of the SJMC Director of Nursing Education and the UMSV Dean of Nursing, the Coordinator leads the development, implementation, and evaluation of the DEU model at SJMC’s main campus in Yonkers, NY. DEU Program Development and Implementation Establish the structural, operational, and educational framework for the DEU in alignment with national best practices Manage a comprehensive implementation timeline for the DEU cohorts Define and operationalize roles and responsibilities for UMSV faculty, SJMC clinical preceptors, nursing leadership, and students within the DEU model Provide ongoing leadership, guidance, and troubleshooting throughout all phases of DEU implementation and program Faculty, Preceptor, and Staff Education Develop and deliver training for UMSV faculty, SJMC nursing staff, clinical preceptors, and students on the philosophy, structure, and expectations of the DEU Create preceptor development programs that include competency expectations, evaluation processes, and continuous feedback mechanisms Serve as a liaison to ensure consistent communication and alignment between academic and clinical partners Curriculum Integration and Competency-Based Education Ensure DEU clinical learning experiences reflect UMSV’s curriculum and the AACN Essentials (2021) , including: Knowledge for Nursing Practice Person-Centered Care Population Health Scholarship for the Nursing Discipline Quality and Safety Interprofessional Partnerships Systems-Based Practice Informatics & Healthcare Technologies Support UMSV faculty in aligning didactic, simulation, and clinical components to ensure cohesive competency-based progression Clinical Operations and Student Placement Serve as the Clinical Facility Coordinator for DEU student placements at SJMC, ensuring compliance with onboarding, scheduling, and regulatory requirements Coordinate with SJMC nursing leadership to ensure clinical units are prepared to support DEU student learning Facilitate communication between preceptors, students, and UMSV Dean & faculty to support clinical performance, remediation, and evaluation Foster an environment of continuous learning for preceptors and students which may include development and deployment of preceptor training. Act as liaison between hospital staff and faculty to promote practice and learning opportunities. Quality Improvement and Evidence-Based Practice Monitor DEU program outcomes, including student performance, preceptor effectiveness, and unit-level learning climate. Collaborate with UMSV faculty and SJMC nursing leadership to implement evidence-based improvements in clinical teaching and practice. Participate in data collection, reporting, and evaluation activities that support accreditation and program review. Provide feedback on key attributes required for practice readiness and incorporate in clinical practicum activities. Institutional and Community Engagement Participate in UMSV and SJMC committees, departmental meetings, and collaborative initiatives that support academic–practice integration Represent UMSV Saint Joseph’s School of Nursing and SJMC in community, professional, and academic forums related to clinical education and workforce development Qualifications Master of Science in Nursing (MSN) from a nationally accredited institution Academic Nurse Educator Certification (CNE) preferred Demonstrated experience in nursing education, clinical instruction, or nursing leadership Previous experience teaching in both classroom and clinical settings required Unencumbered, current New York State Registered Nurse (RN) license American Heart Association Basic Life Support (BLS) certification Evidence of ongoing professional development in nursing education, clinical practice, or leadership Strong communication, collaboration, and organizational skills, with the ability to work effectively across academic and clinical environments Schedule: Part-Time Exempt 3 days per week 10 Hours a day 30 Hours a week Salary $110,000

Optician (Southampton)

MOSCOT is a five-generation family-owned New York City heritage eyewear brand renowned worldwide for its iconic eyewear. The MOSCOT optical roots were first planted in America by Great Great Grandfather, Hyman Moscot, who arrived from Eastern Europe via Ellis Island in 1899. Now, over a century later, MOSCOT is a New York City institution that infuses its unmistakable refined, downtown aesthetic with over 100 years of eyewear expertise and unparalleled craftsmanship to create its timeless eyewear. While now recognized as a global fashion brand with Shops around the world, MOSCOT remains, at heart, a neighborhood optical Shop. We are looking for an enthusiastic, fun loving, and hardworking Optician to join the Retail Optical Sales Team at Southampton Shop. This experienced Optician enjoys providing superior customer service, is a team player, and has a high degree of emotional intelligence. Smile required at all times! Our ideal candidate: Previous Optical experience Must be flexible with scheduling (available to work weekends) Detail oriented and organized Has an excellent command of the English language, both written and spoken Can work as a team player as well as an individual contributor Embraces challenges and learning new skills Thrives in an energetic environment High end optical retail is a plus, but not necessary. A love for fashion and a level of excellence is a must. Job Type: Full-time Pay: From $35.00 per hour Benefits: 401(k) Retirement plan with employer match Medical and Dental Insurance 2 free MOSCOT Frames per year Paid time off Schedule: FT - 5 days per week Weekends required Experience: Optical: 1 year (Required)

Agency Workflow Manager (Las Vegas)

In business for the past 20-years, Braintrust is a full-service, integrated marketing agency. We’re a smart, passionate, and collaborative team of marketers, strategists, and creatives who help brands grow through insight-driven strategy and fearless creativity. We transform businesses through bold ideas fueled by data, instinct, and street smarts. We're looking for an organized, proactive, and solutions-oriented Agency Workflow Manager to help keep our agency running smoothly. This role is ideal for someone who thrives on bringing order to complexity, balancing priorities, coordinating resources, and helping teams do their best work. As the central coordination point for agency workflow, you'll work closely with Account Services, Creative, Digital, and Operations teams to manage project schedules, allocate resources, and ensure work moves efficiently from kickoff to completion. To support balanced decision-making across the agency, this role operates through the Operations function and works independently of Creative and Account Services leadership when managing workflow priorities and resource allocation. You'll play a critical role in helping teams stay aligned, workloads stay balanced, and deadlines stay on track. What You'll Do Manage agency project schedules and production timelines across multiple clients and departments. Monitor team workloads and resource capacity to ensure work is distributed effectively. Serve as a neutral resource management partner across departments, making workflow and scheduling recommendations that support overall agency priorities. Help ensure balanced workload distribution and resource allocation across teams, regardless of department ownership. Coordinate project priorities and resource allocation across Creative, Digital, and Account Services teams. Maintain project tracking systems and ensure timelines, milestones, and deliverables are accurate and up to date. Identify scheduling conflicts, resource constraints, and workflow bottlenecks before they impact project delivery. Facilitate communication regarding project timelines, priority shifts, and workload adjustments. Support internal status meetings and workflow planning discussions. Collaborate closely with department leaders to ensure projects move through the agency efficiently and effectively. Maintain visibility into overall agency capacity and workload. Apply agency workflow standards and processes while helping identify opportunities for continuous improvement. Escalate scheduling conflicts or resource challenges when necessary to support agency priorities. Help create an environment of accountability, transparency, and collaboration across teams.  What You Bring 3 years of experience in project management, traffic management, workflow coordination, resource management, agency operations, or a related role. Experience working within an advertising, marketing, creative, digital, or professional services environment. Strong understanding of project lifecycles, deadlines, and cross-functional team collaboration. Experience with project management platforms such as Function Point, Workamajig, Asana, ClickUp, Monday.com, or similar tools. Exceptional organizational and prioritization skills. Strong communication and relationship-building abilities. Ability to remain calm, diplomatic, and solutions-focused under pressure. High attention to detail and strong follow-through. Ability to balance multiple priorities in a fast-paced environment. Proficiency with Microsoft Office and other business productivity tools. What Will Make You Successful You love creating order out of chaos. You enjoy coordinating people, projects, and priorities. You anticipate problems before they become roadblocks. You communicate clearly and confidently, even in challenging situations. You can balance competing priorities without losing sight of the bigger picture. You bring solutions, not excuses. You are comfortable holding teams accountable while maintaining positive working relationships. You understand that successful workflow management requires both flexibility and structure. You enjoy helping others succeed and take pride in keeping projects moving forward. What It's Like Here We value inclusion, smarts, passion, accountability, respect, and knowledge. We work hard, think big, and care deeply about what we do. We believe in flexibility, collaboration, and ideas that challenge the status quo. At Braintrust, you'll have the opportunity to make a meaningful impact on how work gets done across the agency. You'll work closely with talented teams, contribute to agency growth, and play a key role in helping great ideas come to life.

Business Development Sales Representative - Denver, CO (January 2027 Start) (Denver)

As one of the fastest-growing logistics service companies, NTG is all about excellence, integrity, and teamwork. Our service is top-notch because we have developed a high-energy, team-driven mentality across the organization that is committed to servicing our customers, shippers and carriers alike, in an ever-evolving supply chain. We are looking for your expertise and knowledge to join our NTG team! Are you a highly-motivated individual who desires a rewarding and career in the non-stop world of the freight brokerage industry? Do you want to work in an energetic culture with excellent career growth while learning from our industry-experienced team members? Then we invite you to apply! As a Business Development Sales Representative , you will be responsible for promoting and selling NTG’s services in accordance with established sales policies and procedures, and in pursuit of the Company’s goals and objectives. Don’t just imagine it — watch this role come to life at NTG: The NTG BDSR Journey Your day-to-day: Delivering your sales pitch to become an entrepreneur for your book of business Calling customers daily and following up on potential business Communicating with Operations to track loads Calling regular carriers daily to secure equipment Quoting customers and providing up-to-date information Participating in the growth of new business Establishing and maintaining relationships with customers Collaborating with coworkers in a team-oriented environment What we look for: Bachelor’s degree in Business or related field Strong communication, negotiation and problem solving skills Competitive nature with a sense of urgency in a fast-paced environment Excellent interpersonal and customer service skills Possess organizational skills in a detail-oriented setting Team player with ability to multi-task in a results-driven environment MS Office skills and related computer knowledge Our Benefits: Competitive base salary uncapped commission Paid time off Paid health days Company paid Holidays and Floating Holidays Paid parental leave Competitive Benefit Package, including Medical, Dental, Vision, and Pet insurance! 401(k) with Company Matching Casual dress code Access to professional development resources such as LinkedIn Learning Build relationships and take part in learning opportunities through our Employee Resource Groups Mental health aid through our Employee Assistance program (EAP) Get paid to work with your friends through our Referral Program! EEOC/ADA STATEMENT: We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other status prohibited by applicable national, federal, state or local law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce. RECRUITMENT SCAM NOTICE: Transportation Insight/Nolan Transportation Group is aware of scams involving fake job interviews and offers. Our hiring process includes a formal interview with a member of our recruitment team. We do not conduct interviews exclusively through text or instant messaging platforms. TI/NTG does not require candidates to pay for training, equipment, or any other fees as a condition of employment. Any request for payment is a scam. Official communication from our recruitment team about your application will only come from emails ending in ‘@ntgfreight.com’ or from ‘[email protected].'

Medical Aesthetician (Fishkill)

Company Description Hebe Medical Spa is a medical aesthetics practice dedicated to providing personalized, results-driven treatments in a professional and welcoming environment. The spa offers advanced cosmetic and skincare services supported by medical oversight and evidence-based practices. Team members collaborate to deliver safe, effective treatments tailored to each client’s goals and skin concerns. Hebe Medical Spa emphasizes client education, ethical care, and consistent service quality to build long-term relationships and trust. Role Description This is a full-time, on-site Medical Aesthetician role based in Fishkill, NY. The Medical Aesthetician will perform a variety of aesthetic treatments, including facials, laser skin rejuvenation, hair removal services and advanced skincare procedures, while adhering to safety and medical protocols. Daily responsibilities include conducting client consultations, assessing skin concerns, recommending appropriate treatment plans, and performing services such as laser hair removal and microneedling as permitted by training and local regulations. The role involves maintaining detailed treatment records, preparing and sanitizing treatment rooms and equipment, and following all infection control and practice guidelines. The Medical Aesthetician will also provide ongoing skincare education, support post-treatment care, collaborate with the medical team, and deliver a high level of customer service to ensure a positive client experience. Qualifications Proficiency in hair removal services, including Laser Hair Removal and other Hair Removal techniques, with a strong focus on client safety and comfort. Experience or training in advanced aesthetic procedures such as Microneedling, and familiarity with related skincare treatments and technologies. Understanding of basic Medicine concepts relevant to medical aesthetics, including contraindications, skin anatomy, and treatment safety protocols. Strong Customer Service skills, including clear communication, active listening, and the ability to build trust and rapport with diverse clients. Current aesthetician or cosmetology license in New York State (or eligibility to obtain), with appropriate certifications for laser and device-based treatments as required. Ability to follow clinical guidelines, maintain accurate documentation, and work collaboratively with medical providers and team members. Comfort working in a fast-paced, client-focused environment, with strong time management and attention to detail. Prior experience in a medical spa, dermatology, or cosmetic practice is preferred but not required; willingness to participate in ongoing training and education.

IT Solutions Architect (Homer City)

IT Compliance & Solutions Lead The IT Compliance & Solutions Lead strengthens the bank’s technology posture by driving compliance excellence, leading complex solution deployments, and shaping innovative strategies that support business growth. This role operates at the intersection of technology, risk, and operations—ensuring systems are secure, scalable, and aligned with enterprise standards. Working under the guidance of the IT Solution Architect Manager and the Information Technology Director, the position provides leadership across compliance, system administration, project delivery, and solution architecture. Key Responsibilities Compliance, Governance & Risk Management Coordinate and support change‑management activities to meet regulatory and compliance requirements across systems, processes, customer/employee communications, and internal education. Partner with IT leadership to develop and maintain documented procedures, policies, and security standards—including audit guidelines, hardening requirements, and best‑practice frameworks. Apply deep knowledge of regulatory expectations and industry standards to recommend risk‑mitigation strategies for IT audit responses. Track and update IT audit templates to ensure alignment with required deliverables. Gather and organize audit request information. Maintain audit artifacts supporting remediation validation, including meeting minutes with the Managed IT Provider. Schedule and facilitate remediation review meetings. Maintain current knowledge of IT compliance regulations. Continuously monitor vulnerability updates and items impacting the business line, ensuring timely escalation of past‑due, critical, high, and medium findings in accordance with SLAs. Open and track incident and request tickets with the Managed IT Provider; escalate issues to the Director of IT as appropriate. Project Leadership & Technology Delivery Independently support multiple technology initiatives aligned to the bank’s strategic plan. Partner with the PMO to facilitate IT project deliverables: Attend project meetings and provide status updates to IT management. Serve as the IT technical liaison in coordination with the PMO. Collaborate with Lines of Business, vendors, Business Line System Administrators, and IT Application Support to ensure smooth product build, deployment, and support transition. Ensure newly onboarded systems are properly configured, documented, and maintained to QA specifications and annual review requirements. Execute project‑management responsibilities for initiatives assigned by IT leadership. Technical Leadership, Mentorship & Architecture Lead priorities and schedules for IT Solution Architect I & II roles to meet departmental goals. Mentor junior Solution Architects on system architecture, emerging technologies, and IT project‑management practices. Construct and maintain departmental procedures for managing and maintaining production information systems. Conduct technical reviews of software solutions to ensure alignment with corporate standards, policies, and architectural guidelines. Perform comprehensive reviews for new products and major architectural changes, assessing security controls, system requirements, entitlements, support needs, and risk considerations. Lead reviews for high‑complexity products impacting sensitive data, customer PII, or financial/accounting processes. Document and communicate any deviations from corporate policies or build procedures to business lines and Information Security. Solution Innovation & Optimization Collaborate with product managers, business administrators, IT teams, vendors, and service providers to deliver and support technical solutions. Research existing technologies to identify opportunities for consolidation and reduction of duplicative tools or processes. Evaluate new products and services that streamline operations or enhance automation. Explore system integration and automation opportunities using APIs and related technologies. Provide guidance to business lines and managed IT services on software‑management best practices. Develop strategies for designing and executing test procedures for software systems and services. Technical Expertise & Documentation Demonstrate advanced knowledge of software platforms, system architecture, network architecture, and security best practices. Construct and maintain system‑architecture and data‑flow documentation to support monitoring and management of systems and services. Ensure compliance with all corporate policies related to system deployment, administration, and maintenance. Complete mandatory and assigned training within required timeframes. Maintain strong working relationships across the bank; operate independently while contributing to team and organizational success. Perform additional duties as assigned by IT leadership. Education Bachelor’s degree in business, computer science, information technology, management information systems, or a related field—or equivalent experience. Experience 5–10 years of general IT experience. 5–10 years of specialized experience in administration, design, deployment, QA/evaluation of client/server applications, database systems, or systems‑integration technologies (Web Services, REST APIs, connectors, etc.). Preferred: 2–5 years leading audit and compliance responsibilities for system deployment and administration. Preferred: 2–5 years leading medium‑to‑large IT projects of moderate to high complexity.

Human Resources Business Partner (Coral Gables)

Purpose of Position: The Analyst, Human Resources Business Partner provides hands-on HR partnership and support to the Sales, Marketing, Product Management, and Finance organizations. This role supports employee relations, performance management, manager coaching, compliance, employee lifecycle activities, and day-to-day HR operations. Reporting to the Senior Director, Human Resources, this position serves as a trusted HR resource for managers and employees by providing guidance on workplace matters, HR policies, and people processes. Key Responsibilities: HR Business Partnership Serve as the primary HR partner for assigned organizations. Provide day-to-day guidance to managers and employees. Build strong working relationships across business functions. Employee Relations & Investigations Conduct employee relations investigations. Manage corrective and disciplinary actions. Manager Coaching & Performance Management Coach managers on performance management and policy interpretation. Support PIPs and talent reviews. Employee Lifecycle Management Support onboarding, promotions, transfers, and offboarding. Conduct exit interviews and analyze trends. Compliance, Reporting & HR Operations Administer HR policies and procedures. Prepare HR reports and metrics. Support audits and compliance reviews. Requirements: Bachelor’s degree or equivalent experience. 3 years of progressive HR experience. Employee relations and investigation experience. Knowledge of employment law and HR compliance. Strong communication and organizational skills. Proficiency in Microsoft Office. Preferred: Experience supporting corporate functions. Workday experience. Bilingual English/Spanish. Benefits We Offer Include: Medical, Dental & Vision Insurance 401(k) with company match Employer‑paid life & disability insurance Flexible Spending Accounts (FSA) Paid Time Off (PTO) 7 Company Paid Holidays 24/7 Telemedicine & Employee Assistance Program Optional voluntary benefits (legal, accident, identity protection) Eligibility on the first of the month following your hire date Please note: This position does not qualify for relocation expenses. Fresh Del Monte Produce Inc. is a global leader in the production, distribution, and marketing of fresh and fresh-cut fruits and vegetables. Our diverse product portfolio also includes prepared fruits and vegetables, juices, beverages, snacks, and desserts—available in over 80 countries worldwide. With operations spanning more than 35 countries, we’ve proudly been nourishing families for over 135 years. We are committed to maintaining a drug-free workplace and are proud to be an Equal Opportunity Employer. Fresh Del Monte and its affiliates do not discriminate based on race, color, religion, national origin, age, disability, gender, veteran status, or any other characteristic protected by applicable law. We also participate in E-Verify* where applicable, to ensure employment authorization eligibility. Driven by our core values—Excellence, Care, Passion, Trust, and Creativity—we invite you to explore our career opportunities and join our FRESH team.

Public Relations Associate (Washington)

Why You Want To Work Here This is a hands-on communications role focused on creating digital content, managing the organization’s website and social media channels, designing marketing and advocacy materials, and supporting communications campaigns that advance the organization’s mission. On a daily basis, you will write and edit content, develop graphics and presentations, monitor news and policy developments, and collaborate with teams across the organization to support internal and external communications efforts. Responsibilities: Create content for blog posts, fact sheets, presentations, research reports, and other communications materials Manage the organization’s website and digital communications channels Plan, design, and execute promotional and advocacy campaigns Draft, edit, and distribute communications to members, stakeholders, and Capitol Hill Assist the Director of Media Relations and Communications with daily news monitoring on issues important to the organization and its members Provide cross-functional support for a variety of communications needs Perform other duties as assigned Qualifications 1–3 years of demonstrated communications experience with a business association, political campaign, congressional or executive branch office, corporate communications team, or public affairs agency Bachelor’s degree required, preferably in Communications, Marketing, Journalism, Political Science, or a related field Proficiency with Microsoft Office and Adobe Creative Suite, including Photoshop, Illustrator, InDesign, Canva, and After Effects Experience with WordPress is required Experience with digital communications and social media Strong writing, editing, and verbal communication skills Highly organized, proactive, and able to follow through in a dynamic, fast-paced environment Strong attention to detail and accuracy Interest in international trade, tax, and commerce is a plus