Administrative Assistant 3

Job Description Johnson Service Group (JSG) is a nationally recognized professional staffing and recruiting firm that is looking for an experienced Administrative Assistant fill a contact assignment in Birmingham, Alabama . Date: 10/6/2025 Job Title: Administrative Assistant Work Location: Birmingham, AL 35203 Overview: Provide expert-level administrative support and leadership to the team Experience: 11 years of experience Please send me your resume to [email protected] Rates: $22.00 - $27.00 Must be Local. US Citizen Required. Job responsibilities: Leveraging over 11 years of experience to ensure seamless operations and enhance organizational efficiency. Independently manage calendars, schedules, and appointments for team members, optimizing time management and prioritizing critical tasks. Lead the coordination and organization of high-profile meetings, conferences, and events, including all logistics, agendas, and follow-up actions, with meticulous attention to detail. Prepare, edit, and review complex documents, reports, presentations, and correspondence, demonstrating an advanced level of proficiency in Microsoft Office Suite and other relevant software. Conduct in-depth research, gather, and analyze data, and compile comprehensive reports to support strategic decision-making and planning. Handle highly sensitive and confidential information with utmost discretion and professionalism, always maintaining a high level of confidentiality. Oversee budget management, expense tracking, and financial reporting, ensuring accuracy and compliance with organizational policies. Act as a primary point of contact for internal and external stakeholders, providing exceptional communication and interpersonal support. SKILL SETS & EXPERTISE: Outstanding communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders. Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software. This position may require some bending, lifting, climbing, prolonged sitting, prolonged walking, walking on gravel or crawling when necessary. JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. D650

Competitive Customer Service Representative

Are you looking for a rewarding challenge? We’re seeking a Competitive Customer Service Representative to join our reputable team! Our Competitive Customer Service Representatives strive to make a difference with our customers in the community and are eager to shape the future. We have the privilege of working with telecommunication initiatives that grant access to affordable wireless plans and devices for our customers who are eligible. Our Competitive Customer Service Representatives serve as vital liaisons, bridging the gap between wireless providers and customers. If you’re looking for a meaningful career that’s more than a job, our Competitive Customer Service Representative role is for you! Our Culture: Energetic Environment: We thrive on positive energy and a can-do attitude which has secured our reputation as a top customer service and outreach firm. Continuous Learning: Our workplace provides an environment that encourages personal and professional growth by offering tailored training programs and ensuring access to experienced mentors. Diversity and Inclusion: We value diversity and create an inclusive atmosphere where every individual’s unique perspective is heard. Team Functions: We regularly organize team events and activities that foster camaraderie and a sense of unity. Passion for Impact: We are deeply passionate about making a meaningful impact in the community we serve and providing top-tier customer service.

Lead Customer Service Representative

We are currently seeking an experienced customer-oriented professional to join our team as a Lead Customer Service Representative. This role offers a unique opportunity to combine your exceptional client service skills with management experience, as you will have the potential to oversee a team of dedicated customer service associates once training is complete. If you have a proven track record in client service and leadership, this is an exciting opportunity to contribute to our organization's success. Responsibilities: Serve as our valued clients' primary point of contact, providing exceptional support and building strong relationships. Understand clients' needs, requirements, and objectives, and proactively offer customized solutions to meet their expectations. Lead and manage a team of customer service associates, providing guidance, coaching, and support to ensure service excellence. Conduct performance evaluations, set goals, and develop training programs to enhance the team's skills and productivity. Collaborate with cross-functional teams to ensure seamless service delivery, resolve client issues, and exceed customer satisfaction goals. Develop and maintain client service standards, policies, and procedures to ensure consistency and continuous improvement. Stay updated on industry trends, market dynamics, and competitive landscape to provide insights and contribute to business growth strategies. Handle escalated client inquiries and complaints, ensuring swift resolution and maintaining client satisfaction. Foster a positive and collaborative team culture, promoting a customer-centric mindset and driving employee engagement.

Community Outreach / Customer Service Representative

Our company is a cutting-edge communication, direct sales, and marketing firm. We unite people to what matters most: talking with close ones and wireless connections. Our unique approach centers around the latest technologies driving and delivering the most remarkable customer experience. Our Customer Service Representative is essential to our company and what it represents: loyalty, transparency, and compassion for others. As a Customer Service Representative, you drive our company's growth by selling our services to customers that we provide to you. Great news, no cold calling! Everything we do is directly in-person with our customers in the comfort of their own homes. As a motivated and dedicated sales team member, you will have the chance to enhance your sales skills and advance in your career. Many of our Head Directors started as Associates themselves. Our program's hands-on training was why the client led to becoming our talented leaders of today. The Customer Service Representative will benefit from this leadership to keep your career moving forward. We’re currently building a workforce that not only attracts and retains the best talent but also meets our clients' needs and positively impacts the communities we serve. That is the motto we hold to represent our company. Responsibilities of the Customer Service Representative: Work in residential areas with customers to present and sell our clients products and services, such as wireless devices and the latest technologies Track and monitor performance against team and company metrics Offer the best customer experience as you acquire a strong knowledge of the client's products and competitors. Identify and close sales opportunities effectively Gather the necessary customer information needed to provide a custom package based on their wireless lifestyle

Sales and Customer Service Team Member

Lead Local Customer Relations Through Frontier’s D2D Program at Opal Core Marketing! As a growing marketing firm specializing in customer outreach and brand representation, Opal Core Marketing is hiring a Sales and Customer Service Team Member in Meriden. This role centers on Frontier’s D2D campaign, offering a strong foundation for those pursuing a career in sales, customer service, and community engagement. As a Sales and Customer Service Team Member, you will participate in a structured, hands-on training program designed to build deep expertise in Frontier’s residential telecom services. The Sales and Customer Service Team Member role equips you with proven sales techniques, customer engagement strategies, and product knowledge essential for success in D2D outreach. Who We Are Opal Core Marketing specializes in customer acquisition for the telecommunications industry. We focus on building lasting connections through direct engagement, powered by the energy and talent of our team. What We Are About We represent Frontier by delivering personalized customer experiences through its D2D program. Our team connects communities to essential telecom services, offering trusted support and building lasting relationships—one conversation at a time. What Will I Be Doing as a Sales and Customer Service Team Member? Represent Frontier Communications by engaging residential prospects through door-to-door outreach campaigns. Present Frontier’s internet, TV, and voice services with clarity, tailoring recommendations to each household’s needs. Guide new customers through account setup, service activation, and initial onboarding. Perform service evaluations to ensure customers receive the most relevant and cost-effective packages. Meet and exceed assigned sales quotas while maintaining high standards of customer satisfaction. Accurately log all customer interactions, service details, and account updates using CRM software.

Sales and Customer Service Specialist

We are actively looking for a Sales and Customer Service Specialist to join our rapidly expanding team. We work with influential name-brand clients in the telecommunications industry who rely on us to launch new products and promotions, driving their customer acquisition efforts. We utilize direct, experiential marketing and sales techniques to drive excitement around the brand, deliver exemplary product presentations, and promote customer loyalty. Our innate desire to provide excellent service and support and deliver high-performance results is at the center of each interaction. Due to recent growth, we need a Sales and Customer Service Specialist who is ready to join a high-energy office and assist in executing a new experiential sales campaign. Responsibilities of the Sales and Customer Service Specialist: Close new customers using a generated lead list to promote products and services available in a given market Prospect potential consumers to grow the book of business and create a referral pipeline increasing the opportunity for more closed sales Deliver engaging and interactive product presentations on the newest and most advanced telecommunication solutions in the industry Create and maintain positive relationships with all customers and clients even after the sale and installation process is complete - The goal is brand loyalty Regularly participate in ongoing training, virtual webinars, and brainstorming sessions amongst the sales and marketing team Collaborate with peers and industry partners to bring the most reliable, efficient, and innovative sales solutions available to businesses Maintain detailed reports of sales activities, including the customers reached, presentations completed, orders processed, and any customer relationship issues