Principal Customer Solutions Engineer

Job Description Summary The Customer Solutions Engineer is a highly skilled Mainframe Modernization Senior Consultant who provides technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers’ Digital Transformation. Essential Duties and Responsibilities Provide services to customers (75%) Work on complex project scope with minimal direction from Customer/SI nominated representatives to accomplish assigned tasks. Contribute to design for specific deliverables and assist in the deployment of Rocket products. Implement new solutions under the direction of Delivery Architects. Create proof of concept / proof of value technology analysis and pilots. Conduct external and internal technical presentations/trainings to peer groups. Use and contribute to technical forums within the Rocket AMC environment and local professional communities and technical user groups. Apply subject matter knowledge to solve a variety of common technical issues. Exercise independent judgment within defined practices and procedures to determine appropriate action. Participate as part of a team and maintain good relationships with team members and customers. Ultimately accountable for technical solution implementation for the project. Lead a team and communicate project status and risks to all project stakeholders on behalf of the team. Use technical experience to give customers sound technical advice. Know the architecture, versions, and requirements. Determine appropriate technical resource requirements for project completion; work with PM to request resources. Coordinate with PM on technical communication to customers, new requirements or changes in scope, and impacts on delivering the technical solution. Determine if change is a product defect or enhancement before communicating to customer. Estimate new project requirements and gain Architect or Manager approval. Conduct or assign code reviews. Expected Qualifications and Soft Skills 5-7 years of relevant technical experience. Excellent communication and customer service skills; confident telephone manner. Proactive and able to work under pressure. Experience in complex IT project implementations, customizations, and/or maintenance. Analytical mindset to analyze test results and facilitate defect resolution. Organized and methodical, dealing with numerous tasks. Fluent in written and verbal English. Requested Technical Skills IBM Enterprise COBOL or PLI programming experience. System level experience of IBM CICS, IMS, and JCL. Relational databases such as IBM DB2/UDB, Oracle, Microsoft SQL Server, PostgreSQL. Windows operating system. Linux/UNIX operating system. Knowledge of major cloud provider infrastructure and technologies such as AWS, Azure, GCP, Cloud Foundry, Docker, Kubernetes. Desired Project Experience A practical experience of mainframe application modernization project is highly desirable, for example: Experience with tools and methodologies used to migrate mainframe workloads via hardware/middleware emulation, automated code conversion, and re-platforming. Experience with COBOL modernization and porting application code across platforms. Familiarity with agile engineering practices such as Test Automation, Test‑Driven Development (TDD), Continuous Integration (CI), Continuous Delivery (CD), DevOps, and Test Data Management. Experience developing, deploying, and tuning data modernization solutions for mainframe such as IMS/DB, IDMS, ADABAS, and VSAM data migration. Experience with implementing and operating DevOps and Agile tools/platforms across some part of the development lifecycle. Experience configuring automation pipelines in GitHub, Azure DevOps, AWS CodePipeline, Jenkins, or similar tools. Other Preferred Skills Bachelor’s degree in Computer Science or related field. Experience with Rocket COBOL based products – Enterprise Developer, Visual COBOL, Enterprise Server, Server Express, Net Express. Additional mainframe languages or environments such as REXX, Assembler, Natural, Adabas, etc. Relevant business and IT architecture certifications such as AWS Solution Architect Professional, Microsoft Azure Solution Architect, Google Cloud Certification, Scaled Agile Framework (SAFe), etc. Proficient in another EU language. Benefits Unlimited Vacation Time as well as paid holidays and sick time Health and wellness coverage options for Rocketeers and dependents Life and disability coverage Fidelity 401(k) and Roth retirement savings with matching contributions Monthly student debt benefit program Tuition reimbursement and certificate reimbursement program opportunities Leadership and skills training opportunities EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. J-18808-Ljbffr

Sales Lead - Whittier Family Store

8 months ago Be among the first 25 applicants JOB TITLE: SALES LEAD DEPARTMENT: RETAIL STATUS: PART-TIME IMMEDIATE SUPERVISOR: STORE MANAGER/ASSISTANT MANAGER The Salvation Army Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Objectives To provide customers with the best selection, exceptional service and well-organized stores so we can offer spiritual, social, and rehabilitation programs to those in need. Accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability. Create a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants) through collaboration and partnership with program staff. Implement positive and effective Work Therapy Assignments (WTA) and keep Beneficiaries on the right track and focus where they need to improve. Qualifications High School Diploma or equivalent. Must have a minimum of one-year previous retail experience and Supervisory experience preferred. Must pass background check, which will include Criminal History and Sex Offender Registry. Ability to communicate effectively with management, store employees, customers and donors. Physical Requirements Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts. Ability to lift up to 50 lbs. Ability to perform various repetitive motion tasks Core Competencies Problem Solving – Identify & resolve problems promptly; gather, analyze information, and develop solutions. Oral Communication - Speak professionally, clearly, and persuasively in a variety of potentially challenging situations; seek clarification and respond appropriately to questions. Written Communication - Write clearly and informatively; edit work for spelling and grammar; Present numerical data accurately; Read and interpret written information. Teamwork – Balance team and individual responsibilities; Build a positive team spirit, morale, and group commitment to established goals, core values and objectives. Essential Duties And Responsibilities Takes an active role and partners with the Store Manager in daily store operations. These routines include opening and closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards (CNO Standards) and donations. Assumes responsibility for all day-to-day store operations (including personnel and cash handling) in the absence of the Store and/or Assistant Manager. Discuss concerns with District Sales Manager. Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability as projected by budget and goals set by Command Retail Directors and Command Administration. In the absence of the Store Manager and Assistant Manager - Schedule Store Employees to ensure appropriate coverage in store and donation center. Coordinate daily morning and shift change team meetings. Provides coaching, training, and development to the Store Employees. Responsible for processing of paperwork per Review Standards, especially as it relates to Time and Attendance compliance. Ensure high levels of Customer and Donor satisfaction through excellent service to meet their needs while also maintaining good Community relations. Develop strategies to improve service to maximize the customer experience. BRP (Back Room Processing) – Support Store Manager to ensure Back Room Processors/Warehouse Associates work effectively and efficiently to meet daily processing goals. Responsible for supervision, support, and conduct reporting of program Beneficiaries if or when Work Therapy Assignments are put in place at the store. In the absence of the Store Manager and Assistant Manager - Responsible for the protection and security of store currency, inventory, and property. This includes safe funds (including daily logging of cash deposits), bank deposits, products for sale, store equipment, and building security. Ensure building is secured during non-operating hours with alarm system arming and alert protocol. Assures that safety measures are established and maintained consistent with ARC policy and governmental regulations, and that safety issues and incidents are reported immediately. Assists Store Manager and Assistant Manager with conducting and recording mandatory Weekly Store Meetings. May transfer or be relocated to other stores based on business needs. Completes all tasks (written or verbal) as assigned by the District Sales Manager, Command Retail Directors and Command Administration. Seniority level Seniority levelMid-Senior level Employment type Employment typePart-time Job function Job functionSales and Business Development IndustriesNon-profit Organizations Referrals increase your chances of interviewing at The Salvation Army Southern California by 2x P/T Retail Store Associate - Arcadia, 6566, Arcadia CARetail Assistant Store Manager-Azalea Regional Shopping CenStore Manager - Full Time - Citadel OutletRetail Part-Time Store Associate, Fabletics (Brea Mall - Brea, CA) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. J-18808-Ljbffr

Chief Academic Officer

Chief Academic Officer The Family Place Public Charter School (TFPPCS) is seeking an organizational leader with significant people‑management experience and proven results in developing high‑performing adult education programs. The Chief Academic Officer (CAO) is responsible for planning and improving high academic excellence at TFPPCS and will play a critical role in shaping the school and implementing its vision. Primary Responsibilities Provide academic leadership and accountability for TFPPCS academic performance, curriculum and instruction, and academic staff supervision. Teach a small ESL cohort and conduct home visits. Coach and inspire teachers and staff to fulfill the mission and lead nationally in a two‑generational approach to education. Directly supervise 3‑5 adult educators and oversee the CDA instructional consultant, ensuring compliance with TFPPCS Personnel Policy and Procedures. Manage the Adult ESL program (three levels: Beginner, Intermediate, Advanced): recruitment, attendance, retention, and CASAS assessment targets; annual curriculum updates; integration of digital literacy. Lead the Foundation of Literacy program allowing learners with few years of formal schooling to study in native Spanish. Supervise the Certified Child‑Development Associate (CDA) instructor and program; expand and develop workforce pathways, including restaurant and service‑sector training. Coordinate Family Literacy & Family Wellness: early childhood curriculum and case management. Recruit staff: develop job descriptions, conduct recruiting, interviewing, reference checks, and recommend candidates for approval by the Executive Director. Coordinate interns, volunteers, and partner organizations. Provide staff training and development. Manage data and assessment: write reports and summaries for funders and the Board; collaborate with the Chief Compliance Officer for accurate data collection and entry. Qualifications & Skills Master’s degree or higher in TESOL, Adult Education, or a related field. Minimum 3 years of experience supervising teachers or managing adult education or ESL programs; previous experience as an Adult ESL teacher highly preferred. Bilingual in English and Spanish with excellent oral and written communication skills. Experience working with a non‑profit Board of Directors. Experience managing programs in an educational nonprofit or charter environment. Experience with NRS‑approved ESL testing (CASAS e‑testing and BEST series). Experience working with low‑income adults and children in urban settings. Strong leadership capability and demonstrated ability to mentor, supervise, and coach a team. Demonstrated success in recruiting, selecting, leading, motivating, and coaching teachers and staff. Experience implementing school budgets and innovative strategies for maximizing resources. Commitment & Mission Commitment to TFPPCS’s mission, vision, and attainment of academic and programmatic goals. Passion for improving educational opportunities for adult learners and building a strong, mission‑driven organization. Vision for success that includes leading and developing a dedicated faculty and staff team. Strong sense of self and excellent written, verbal, interpersonal, and management skills. J-18808-Ljbffr

Outside Sales Representative

1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by Sales Recruiters. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $70,000.00/yr - $110,000.00/yr Great Opportunity for College Grads or Sales Professionals with 1-3 years of sales experience in field sales in construction, industrial, building products, and services. Are you a self-motivated outside salesperson? Would you like to make use of your training to develop established clients? Have you done cold-calling but would like to get out of the door-to-door rut, but use the hunter mentality in developing clients in another way? Our client is candidates who have experience selling into construction supply, worked with contractors directly, or has experience within the industrial tools or building materials. Candidates with hands-on familiarity with tools, construction products, and construction job site visits would be a great fit! Are you interested in working for a committed employer that will see your tenacity and hard work for what it is worth? A place you can grow from a $70,000-plus base and see your way toward a secure career in the future with a stable, financially secure company? Our client has been developing innovative, state-of-the-art products that set the industry standards for quality and reliability. This territory includes MA, NH, VT & ME. For the right candidate who wants a secure, growing sales career in a stable industry, this is an excellent career opportunity! Apply today or email Henry Glickel ([email protected]) or call Henry at 603-894-000 x215 What the job looks like… Develop existing distributors and end-users as well as prospecting for new business. Train inside and outside salespeople on product. Search for new distributors as needed within territory. Work closely with manufacturers. Sell product features and benefits plus build sales through guidance and recommending new opportunities. Jobsite visits to demonstrate products to contractors with distribution. Working with distributors and their staff to build sales with their customers. Required to work trade shows which include some nights and weekends. 90% field sales, mostly in the New England market (90 miles around Boston). Ability to manage 1-2 nights of overnight travel per week (company paid expenses). What we're looking for… Experience selling construction supplies, worked with contractors directly, or has experience within the industrial tools or building materials industry. Enthusiastic Sales Person, Emphasizing Excellence, Meeting Sales Goals and a Creative Thinker! Territory Management Time Management Skills Self Reliance Ability to represent the company in a positive manner Strong Computer Skills (MS Office). J-18808-Ljbffr

Senior Manager, Product Marketing - Samsung TVPlus

Samsung Ads is an advanced advertising platform that leverages Samsung’s massive first-party TV data to help brands connect with audiences across all screens. With over 200 million Samsung Smart TVs worldwide, we provide advertisers with unparalleled reach and insights into TV viewership. We are at the forefront of the connected TV revolution, delivering advertising solutions that are intelligent, innovative, and effective. At Samsung Ads, we're redefining the future of digital advertising by connecting brands with audiences in innovative ways. As a global leader in technology and innovation, we're looking for a Senior Product Marketing Manager to lead our efforts in North America and beyond, shaping the future of our product marketing strategy for Samsung TV. Role and Responsibilities We're looking for a highly motivated (Senior) Product Marketing Manager to join our Samsung Ads Product Marketing team. This B2B-focused role is responsible for developing, designing, and executing on the Samsung Ads Product Marketing portfolio, including offerings related to new ad formats, new targeting types, new data partnerships, and sponsorship/packaging/content offerings. This leader will be responsible for working closely with Business Development, Product Managers, Engineers, Sales, and GTM partners to translate Samsung TV’s goals into actionable, sellable solutions for Samsung Ads Sellers and Agency teams. The role requires strong product marketing ownership of solutions while also working closely with partner teams throughout the product development lifecycle (e.g. Product Managers in development; Monetization and FPA for roll‑out and lead lists; Sales L&D and PMO for product adoption tracking and training). This senior individual contributor role will play a key part in the continued success of Samsung Ads. This lead will work regularly to package incoming product ideas from Samsung TV to drive well‑tested, well‑monetized, and well‑adapted success for Samsung’s B2B clients, agencies, and industry partners. This role reports into the Senior Director of Product Marketing, which is part of the Commercialization team. The goal of this role, over time, is to make Samsung TV Plus a must‑buy partner to top brands and agencies. A secondary goal is to simplify, streamline, and better define Samsung TV’s go‑to‑market strategy in partnership while delivering industry‑leading solutions. This role is based in‑office at Samsung Ads in New York City (Midtown West) or Playa Vista, CA. This role is in‑office 5 days per week. Samsung offers a variety of benefits, including generous employee health, financial, and well‑being benefits, daily free catered lunches, top‑tier devices, and more. What You’ll Do Lead B2B Product Marketing for Samsung TV- Serve as the primary point of contact for Product Marketing for Samsung TV, working closely with cross‑functional teams to bring these offerings from launch into successful, always‑on, must‑buy offerings. Develop and Execute Strong Go‑To‑Market that Drives B2B Samsung TV Adoption - Refine and accelerate the team’s overall go‑to‑market product strategy from conception to launch to recurring buys. Package New and Existing Offerings that Meet Customer Business Objectives - Take new, complex products and distill them into easy‑to‑understand offerings for client audiences, working with BD teams to secure rights, pricing, and more. Build and Refine Value Propositions - Create clear, compelling narratives for each Samsung TV offering/content, bringing industry and market intelligence into the mix. Define the Samsung Product Arc - Work with Business Development, Product, Engineering, and Insights to build clear ‘sales‑ready’ turnkey programs, including cases, claims, and benchmarks that inspire confidence in sellers and adoption from clients. Partner Cross‑Functionally - Work daily with Product Managers, Product Strategy, Marketing and Sales to bring offerings to life. Regularly to go top‑to‑top and bring an informed recommendation on offering steer and deployment. Required Qualifications CTV/Media/Advertising Product Marketing Expertise: 8 years of experience in leading advertising‑related product marketing programs, the majority of which have been spent driving leading product marketing programs in media, programmatic, sponsorship, and/or technology‑related ad sales. Strong Packaging and Sponsorship knowledge: At least 5 years of experience in sponsorships, packaging, and/or speciality moment offerings (e.g. tentpole moments, concert series, holiday, creators, talent, upfronts, etc). Strong familiarity with client expectations and outcomes, as well as industry standard pricing and bundling concepts. Product Marketing Lifecycle Ownership: Experience in leading the full lifecycle of B2B, ads, or content product marketing development, from early‑stage Product Manager / BD partnership to alpha/beta to general availability, partnering with cross‑functional teams as needed. Proven Track Record of Successful Product Launches: Successfully developed, launched, and deployed new products, and accelerated adoption of existing products, especially within the CTV, programmatic, sponsorship, or advertising space. Outstanding cross‑functional relationship: Particularly with Business Development, Content/Programming, Engineering, Product, L&D, Monetization, and Sales teams. Quantitative and GTM Familiarity: Proficiency in data analysis, basic 3rd‑party market research, and crafting product arc narratives. Bachelor’s degree in a related field (product, marketing, business, media, etc) Preferred Qualifications Strong Market Landscape Knowledge: Direct experience at or with leading media, CTV/OTT advertising platforms, or related programmatic platforms (e.g. Meta, Netflix, Google, Amazon, Apple, Pinterest, Disney, Roku, etc) Familiarity with Samsung Ads products: Including but not limited to programmatic and direct offerings, device capabilities, and Samsung TV offerings Data‑driven: Use data and metrics regularly to understand product adoption, quantify product feedback and performance, and overall commercial impact Excellent Communication: Strong written and verbal communication, as well as persuasive presentation skills Strong Operator: Exceptionally organized and operationally‑focused Additional Information Travel: This role may require occasional domestic or international travel (up to 15%) for internal and external meetings. Skills and Qualifications Salary Range Pay Transparency: Compensation for this role, for candidates based in New York City, NY is expected to be between Base range: $180,000 ~ $215,000. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role. Regular full‑time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. J-18808-Ljbffr

Head of Content

Overview Location: Remote (US or Canada) Type: US-based candidates - Full-Time; Canada-based candidates - Independent Contractor About Human Agency: We're scaling rapidly with a growing pipeline of opportunities across disciplines. Our mission is to bring on individuals who can help realize this next chapter of growth. We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. We invite critique, learn quickly, and keep raising the bar. We deliver strong outcomes for clients, built on beautiful and functional products designed for real-world impact. We hire to raise the bar across strategy, engineering, design, data, and operations. We partner with organizations to explore, design, and implement AI strategies that are secure, scalable, and human-centered. Our work aims to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation. We lead with purpose, love, and adventure, and we operate in a way that aligns who we are with how we work. The Role This role asks what happens to human agency when AI reshapes everything, and we intend to be the voice in that conversation. You will build a media platform and a movement from momentum you inherit, owning the founder’s personal brand and the Human Agency company brand across blog, podcast, social, book, and newsletter. Treat it like your own business, because it is. You won’t just be a content operator; you’ll be the engine behind one of the most compelling voices in a worldwide conversation. What You’ll Own There are two tracks running simultaneously, both requiring full ownership. Track One: Founder Brand Grow and manage the founder's presence across LinkedIn, Instagram, Substack, and podcast Write and produce social content yourself, and build AI agents that generate strong first drafts you shape and finesse Own the full content pipeline: ideation, production, trafficking, scheduling, and distribution across every channel Build and run the analytics layer, tracking performance and informing future content Own the commercial side: podcast sponsorships, partnership deals, speaking pipeline, paid products Develop systems so the founder contributes the thinking and you build the machine that turns it into content at scale Track Two: Human Agency Brand Own the blog, company social presence, and team thought leadership content Set the editorial standard so all publishing feels authentic, not like a content factory Build systems that let the broader team contribute without you becoming the bottleneck The AI Requirement You are obsessed with using AI to multiply your output while preserving judgment You build AI agents and automated workflows to handle repeatable parts of content production You use tools to produce at a high volume without shipping AI slop You stay as the human editor and taste-maker You have opinions about where AI content tools are headed and are building toward it If AI is something you’re just starting to explore, this role is not for you; you should already be experimenting, building, and shipping with it. Who You Are You’ve lived in the creator economy, not just adjacent to it. You know how the LinkedIn algorithm works today You understand podcast sponsorships, CPMs, dynamic ad insertion, and what deals require You read Substack analytically, not just as a consumer You have opinions about platform changes and what they mean for content strategy You may have built your own platform or been the engine behind someone else with a serious following. You don’t seek the spotlight; you want the thing to grow. You’re commercially minded with an eye for hooks, conversion, and distribution, paired with genuine editorial taste. What We’re Looking For We want to see proven outcomes from prior work. Specifically: A founder, executive, or public figure’s following you grew, with real numbers A podcast you launched or operated with tangible sponsorships and audience growth A newsletter or Substack you grew to a meaningful subscriber base Content you connected directly to revenue (deals, paid products, or partnerships) AI workflows or agents you built to scale your own content production We don’t require corporate content director experience within a large marketing organization, or a background in B2B demand generation or sales enablement. We’re looking for a proven ability to grow an audience and to connect content with revenue. Experience with sponsorship development, monetization structures, or paid content products is a genuine requirement, not a nice-to-have. Why This One If you’re reading this and it feels different from typical postings, that’s intentional. This is a greenfield build with real resources behind it. The mission is compelling, leadership is aligned, and the right person will have a tangible, career-long impact. The conversation we’re trying to lead about AI, human agency, and the future we’re building is one of the most important topics today. This role is the engine. Equal Opportunity Commitment Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work. To apply: Tell us what you’ve built, what the numbers were, and why this moment makes this the right move. A portfolio or links to your work matter more than a cover letter. We’re looking for proof, not polish. J-18808-Ljbffr