Directors, Risk Management
American Express Company seeks Directors, Risk Management to manage and mentor a team of managers, empowering them to design, implement, and optimize data-driven strategies, tools, and frameworks that drive measurable improvements in collections performance. Provide strategic leadership in the development and execution of credit risk strategies to strengthen collection effectiveness while overseeing operational integrity and regulatory compliance. Set direction for risk segmentation strategy, guiding the identification of key risk cohorts to support the formulation and evolution of credit policies and procedures governing collections activities. Lead the end-to-end development and enhancement of collections capabilities and infrastructure, championing innovation in tools, processes, and decisioning logic to support evolving strategy needs. Oversee enterprise-level collections workstreams, ensuring the execution of high-impact initiatives aimed at improving recovery rates, reducing net credit losses, and mitigating operational risk across portfolios. Direct the identification, assessment, and remediation of regulatory risk within the collections risk management framework, ensuring full compliance with internal controls and external regulatory expectations. Position requires a Bachelor’s degree in Economics, Business Administration, Finance, Statistics, Mathematics, or a related field, and 3 years of credit risk management and analytics experience. Experience must include 3 years of experience with each of the following: working in cross-functional and cross-border teams within consumer credit risk management; developing customer management policies and capabilities for collections tools, such as financial relief programs, recovery tools with reinstatement, settlements, and collection processes, including cancellation strategy and specialty collections; evaluating and resolving structural gaps in credit policy design, operational processes, and risk governance, driving continuous improvement across the collections lifecycle; analyzing credit risk data from internal data sources, external bureau data, and systems and data management processes; utilizing MS Office tools to review, summarize, and present findings to senior leadership; maintaining and optimizing collection processes as well as the systems supporting collection capabilities; and Hive, SAS, SQL, BigQuery, and Teradata. Telecommuting is available up to 2 days per week. Job Location: New York, NY Rate of Pay: $195,811.00 - $215,250.00 annually Any interested candidate should send resume and cover letter identifying the job opportunity by title to Michael A Biedermann, Vice President Recruitment, American Express (headquarters), 200 Vesey Street, New York, NY 10285, MAIL CODE 01-35-01, or visit https://www.americanexpress.com/en-us/careers/ and enter keyword 26001984 when prompted. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. US Job Seekers - Click to view the Know Your Rights poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. LI-DNI FB-DNI IN-DNI TW-DNI GD-DNI
