Advanced Manufacturing Technical Specialist

Job Family : Technology Consulting Travel Required : Up to 25% Clearance Required : Ability to Obtain Secret What You Will Do: Join a high-performing consulting team tackling one of the Department of War’s (DoW) most critical priorities: scaling an Advanced Manufacturing (AdvM) ecosystem that integrates allies, industry, and emerging technologies to deliver parts and weapon systems at the point of need, reinforcing readiness and deterrence. The Advanced Manufacturing Technical Specialist position is for an Associate Director that will join other advisory consultants and subject matter experts for Guidehouse AdvM capabilities, which includes research, development, and pilot demonstration for technologies that cover smart manufacturing, additive manufacturing, composites, highly conductive materials, cyber security for manufacturing, and materials for harsh service conditions. This Advanced Manufacturing Technical Specialist position will support the Guidehouse Technology Consulting and Defense Segment in the area of AdvM. Responsibilities Include: Drive alignment and execution of AdvM)programs, ensuring measurable outcomes and mission success. Tackle complex challenges and deliver innovative solutions that shape DoW-wide manufacturing strategies. Advise senior leadership on policy and legislative changes informed by real-world program performance. Lead coordination across DoW organizations to synchronize AdvM deliverables and accelerate adoption. Represent Guidehouse in joint working groups, providing technical expertise and influencing enterprise-level decisions. Develop and integrate qualification/certification roadmaps for AdvM processes, consolidating efforts across Military Services. Craft high-impact briefs and reports for senior officers and executives, driving clarity and action. Mentor and guide junior team members while managing multiple projects with precision and efficiency. Communicate AdvM initiatives to DoW and industry stakeholders, fostering collaboration and transparency. Travel to CONUS and OCONUS locations to support mission-critical engagements. What You Will Need : Must be able to OBTAIN and MAINTAIN a Federal or DoD "SECRET" security clearance; candidates must obtain approved adjudication of clearance prior to onboarding with Guidehouse. Candidates with an ACTIVE "SECRET" or higher-level clearance are preferred. Bachelor's Degree TEN (10) or more years of experience in managing AdvM programs, in AdvM techniques (e.g., additive, subtractive, etc.) or working knowledge of DoW AdvM practices and environments Ability to apply engineering principles to resolve system-level issues and implement preventive mechanisms (procedures, documentation, training) Proven ability to collaborate across stakeholders, combining technical analysis and business acumen to anticipate needs and design new systems/processes Experience managing business strategy / mission alignment and technology solutions in complex environments Strong aptitude for quantitative and qualitative analysis, linking business strategy to performance A team-oriented mindset with flexibility and commitment to client success Excellent communication and stakeholder engagement skills What Would Be Nice To Have : An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance Advanced degree in business, engineering, or related field Expertise with AdvM adjacent areas such as cybersecurity, intellectual property, and business process reengineering Experience in materials characterization, testing methods, failure analysis, and root-cause determination across the product lifecycle Knowledge of DoW logistics and maintenance systems Strong problem-solving, project management, facilitation, and interpersonal skills Ability to multitask in fast-paced settings, adapt to changing requirements, and deliver results under tight deadlines Advanced proficiency with MS Office tools: Word, Excel, PowerPoint What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected] . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected] . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

MHS GENESIS Application Support Analyst

Job Family : Data Science Consulting Travel Required : Up to 25% Clearance Required : Ability to Obtain Secret What You Will Do: Guidehouse is seeking a MHS GENESIS Application Support Analyst to support the Defense Health Agency (DHA) by developing, maintaining, and delivering advanced analytics across Health Data Intelligence (HDI) and Oracle analytics platforms. This role focuses on back-end revenue cycle data extracts, financial and compliance reporting, and uncovering data-driven insights that support Revenue Cycle Modernization and Innovation (RCMI) initiatives. The ideal candidate combines advanced technical skills (Vertica SQL, analytics, database engineering) with deep domain expertise in healthcare revenue cycle management (RCM). This analyst will play a critical role in supporting DHA leadership by developing reporting capabilities across MHS Data Systems, including across the HDI platform. Responsibilities of this role are as follows, to include but not limited to: Investigate, triage, and help resolve application/data issues impacting revenue cycle, registration, patient access, and scheduling workflows. Develop, maintain, and optimize CCL/Discern queries and reusable extracts to support analytics and operational reporting within MHS GENESIS systems. Conduct back-end configuration reviews and diagnostics to identify root causes affecting billing, claims, or encounter workflows and coordinate durable remediation. Use CCL, SQL, Tableau, Power BI, Python, SAP BO, and other analytics tools to extract, analyze, and interpret financial and operational data across MHS data platforms. Develop, optimize, and maintain Vertica SQL queries, view, and reusable datasets supporting revenue cycle analytics (billing, collections, denials, A/R). Monitor and support the development of KPIs across Revenue Cycle Initiatives Partner with clinical, coding, billing, IT, and finance teams to ensure integrated revenue cycle operations. Collaborate with system administrators to ensure the EHR supports required business processes. Serve as a liaison between Guidehouse, DHA, and MTF operational stakeholders. Produce professional deliverables: analytic readouts, executive summaries, methodology documentation, and data dictionaries for cross-DHA collaborations. Perform data validation, lineage analysis, and quality checks across federal data sources to ensure analytical accuracy and audit readiness. Participate in support testing and validation for analytic releases. Investigate and help resolve user-reported issues related to charge capture, billing edits, registration errors, or data discrepancies. Conduct system impact assessments and work with Oracle Health/Cerner, CDAO, and RCMI technical teams to implement fixes. Support upgrades, interface changes, testing, and release validations; communicate operational impacts to stakeholders. Participate in ITSM processes (incident, problem, change management). What You Will Need : Must be able to OBTAIN and MAINTAIN a Federal or DoD "SECRET" security clearance; candidates must obtain approved adjudication of clearance prior to onboarding with Guidehouse. Candidates with an ACTIVE "SECRET" or higher-level clearance are preferred. Bachelors Degree THREE (3) or more years of experience providing backend application support. What Would Be Nice To Have : An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance Bachelor’s degree in Computer Systems. Health Informatics, Information Technology, or a related field (or equivalent experience). Experience providing backend application support for large-scale EHR systems. Proficiency with CCL/Discern and understanding of Millennium data structures. Working knowledge of healthcare revenue cycle operations and data dependencies. Demonstrated ability to produce professional, client-ready documentation. Proven ability to create professional, client-ready deliverables (reports, slide decks, data dictionaries). Ability to conduct system impact assessments and work with Oracle Health/Cerner, CDAO, and RCMI technical teams to implement fixes. Expert-level SQL or CCL for data extraction, transformation, and analysis. Experience working with Oracle Health (Cerner) revenue cycle backend , data models, and charge services. Experience optimizing query performance to improve system performance. Ability to work independently with system documentation to understand data configurations. Proven ability to identify capability gaps, diagnose root causes, and develop actionable recommendations. Strong attention to detail, accuracy, and analytical rigor. Experience working within the Military Health System (MHS) or other federal health systems. Proficiency with Tableau, Power BI , or similar analytics/reporting tools. Experience using analytical software including SQL, Python, SAS, and R. Exposure to predictive analytics models or automated workflow optimization. Experience producing professional client-facing deliverables in a consulting environment. The annual salary range for this position is $92,000.00-$153,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected] . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected] . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Microsoft Dynamics Developer

Job Family : SAAS/PAAS/Cloud Consulting Travel Required : Up to 10% Clearance Required : None What You Will Do : We are looking for a hands-on senior software engineer with deep knowledge of Microsoft Power Apps, including Microsoft Dynamics 365 developer. An expert on Power Apps to design, configure and develop custom solutions in Microsoft Power platform. The candidate will take an active role in supporting and building on the MPP application. The candidate will have excellent presentation, communication, leadership, and client development skills to effectively present information to C-level management, public groups, and/or the board of directors. The candidate should have excellent organizational and multi-tasking skills, attention to quality, self-motivation and a strong desire to succeed. What You Will Need : Minimum of THREE (3) years of experience on Microsoft Power Platform US Citizenship is contractually required for this role Minimum Degree: US equivalent Bachelor's Degree Selected Candidate must be able to work in a hybrid environment Hands-on experience with D365 Customer Experience / Dynamics CRM / PowerApps / Power Automate technical solutions Experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments Hands on experience with one or more of the following D365 / Dynamics CRM modules: Customer Engagement, Project Service Automation, Field Service, Sales, Marketing Experience developing & deploying business applications using Microsoft’s Dynamics Power Platform Core Skills: C#, SQL, .Net, D365, CRM SDK, CRM Plugins, PowerApps, Power BI, & Power Automate (formally known as Flow) Intermediate to advanced knowledge of relational database concepts Must have experience with full life-cycle implementation of Dynamics 365 Must demonstrate knowledge and experience in ERP implementation principles, practices and methodologies Must have experience and strong working knowledge across all MS Dynamics D365 Customer Engagement modules Provide Batch Job monitoring and issue resolution Provide Integration monitoring and resolution Scribe experience necessary Experience across the full MS BI Stack - SSIS, SSAS, SSRS Experience on Microsoft Portals Experience with Agile methodology What Would Be Nice To Have : Experience in “Big 4” or equivalent established consulting firm and/or Microsoft Gold partner highly desired BA/BS degree in Business, Computer Science or Engineering Experience with public sector clients preferred Experience with Agile or Hybrid-Agile methodology The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected] . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected] . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Microsoft Dynamics Developer

Job Family : SAAS/PAAS/Cloud Consulting Travel Required : Up to 10% Clearance Required : None What You Will Do : We are looking for a hands-on senior software engineer with deep knowledge of Microsoft Power Apps, including Microsoft Dynamics 365 developer. An expert on Power Apps to design, configure and develop custom solutions in Microsoft Power platform. The candidate will take an active role in supporting and building on the MPP application. The candidate will have excellent presentation, communication, leadership, and client development skills to effectively present information to C-level management, public groups, and/or the board of directors. The candidate should have excellent organizational and multi-tasking skills, attention to quality, self-motivation and a strong desire to succeed. What You Will Need : Minimum of THREE (3) years of experience on Microsoft Power Platform US Citizenship is contractually required for this role Minimum Degree: US equivalent Bachelor's Degree Selected Candidate must be able to work in a hybrid environment Hands-on experience with D365 Customer Experience / Dynamics CRM / PowerApps / Power Automate technical solutions Experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments Hands on experience with one or more of the following D365 / Dynamics CRM modules: Customer Engagement, Project Service Automation, Field Service, Sales, Marketing Experience developing & deploying business applications using Microsoft’s Dynamics Power Platform Core Skills: C#, SQL, .Net, D365, CRM SDK, CRM Plugins, PowerApps, Power BI, & Power Automate (formally known as Flow) Intermediate to advanced knowledge of relational database concepts Must have experience with full life-cycle implementation of Dynamics 365 Must demonstrate knowledge and experience in ERP implementation principles, practices and methodologies Must have experience and strong working knowledge across all MS Dynamics D365 Customer Engagement modules Provide Batch Job monitoring and issue resolution Provide Integration monitoring and resolution Scribe experience necessary Experience across the full MS BI Stack - SSIS, SSAS, SSRS Experience on Microsoft Portals Experience with Agile methodology What Would Be Nice To Have : Experience in “Big 4” or equivalent established consulting firm and/or Microsoft Gold partner highly desired BA/BS degree in Business, Computer Science or Engineering Experience with public sector clients preferred Experience with Agile or Hybrid-Agile methodology The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected] . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected] . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Microsoft Dynamics CE Technical Sales Solution Architect

Job Family : SAAS/PAAS/Cloud Consulting Travel Required : None Clearance Required : None What You Will Do : Guidehouse has an exciting opportunity for a Microsoft Dynamics Architect to support our client's Case Management system. As an Architect, you will work with the technical team to design and deliver the case management solution within a given time, identify risks and mitigate the risk during the design phase. You will be responsible for high-quality projects. You will work with the client, PM, and BA and streamline the communication between teams. Key Responsibilities: Gather technical requirements and propose solutions based on client’s architectural and business needs Drive Dynamics CRM implementations through all project phases, including discovery, definition, build, test, and deploy Lead data-centric discussions with the client through discovery meetings. Translate concepts into user flows, wireframes, system diagrams, and prototypes Develop integrations and customizations to Dynamics CRM Design and lead the system architecture process to create, define specifications for, and implement customizations for any custom code or data migration requirements Present tailored demonstrations of the technology solution Work with technology and business groups to define project specifications Develop technical solution designs and implementation plans and take full ownership of the Dynamics 365 solution Interact with both prospective and current customers during product demos/evaluations Enhance efficiency of development, testing and release process; develop tools and frameworks to ensure robust and high-quality delivery of Dynamics 365 Implementations Document technical risks and issues, and actively work to avoid, mitigate, resolve risks and technical debt Relay of the solution design to the development team and provide technical guidance during development of the solution to the development team. Travel to multiple customer locations for demos and meetings when required What You Will Need : US Citizenship is contractually required for this role Minimum degree: US equivalent Bachelor's Degree Minimum of Eight (8) years of professional experience Minimum of Five (5) years of experience implementing and managing CRM solutions at an enterprise level (Microsoft Dynamics CRM / Dynamics 365) Selected candidate must be able to work in a hybrid environment Evaluate, design, and implement Microsoft Dynamics 365 business solutions, often working on-site to help customers deploy their solutions Experience translating technical information in to easy-to-understand business concepts Exceptional analytical and problem-solving skills Great interpersonal skills and can be collaborative Experience developing & deploying business applications using Microsoft’s Dynamics Power Platform Core Skills: C#, SQL, .Net, D365, CRM SDK, CRM Plugins, PowerApps, Power BI, & Power Automate (formally known as Flow) Must have experience with full life-cycle implementation of Dynamics 365 What Would Be Nice To Have : Experience in “Big 4” or equivalent established consulting firm and/or Microsoft Gold partner highly desired BA/BS degree in Business, Computer Science or Engineering Experience with public sector clients preferred Experience with Agile or Hybrid-Agile methodology The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected] . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected] . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Microsoft Dynamics CE Technical Sales Solution Architect

Job Family : SAAS/PAAS/Cloud Consulting Travel Required : None Clearance Required : None What You Will Do : Guidehouse has an exciting opportunity for a Microsoft Dynamics Architect to support our client's Case Management system. As an Architect, you will work with the technical team to design and deliver the case management solution within a given time, identify risks and mitigate the risk during the design phase. You will be responsible for high-quality projects. You will work with the client, PM, and BA and streamline the communication between teams. Key Responsibilities: Gather technical requirements and propose solutions based on client’s architectural and business needs Drive Dynamics CRM implementations through all project phases, including discovery, definition, build, test, and deploy Lead data-centric discussions with the client through discovery meetings. Translate concepts into user flows, wireframes, system diagrams, and prototypes Develop integrations and customizations to Dynamics CRM Design and lead the system architecture process to create, define specifications for, and implement customizations for any custom code or data migration requirements Present tailored demonstrations of the technology solution Work with technology and business groups to define project specifications Develop technical solution designs and implementation plans and take full ownership of the Dynamics 365 solution Interact with both prospective and current customers during product demos/evaluations Enhance efficiency of development, testing and release process; develop tools and frameworks to ensure robust and high-quality delivery of Dynamics 365 Implementations Document technical risks and issues, and actively work to avoid, mitigate, resolve risks and technical debt Relay of the solution design to the development team and provide technical guidance during development of the solution to the development team. Travel to multiple customer locations for demos and meetings when required What You Will Need : US Citizenship is contractually required for this role Minimum degree: US equivalent Bachelor's Degree Minimum of Eight (8) years of professional experience Minimum of Five (5) years of experience implementing and managing CRM solutions at an enterprise level (Microsoft Dynamics CRM / Dynamics 365) Selected candidate must be able to work in a hybrid environment Evaluate, design, and implement Microsoft Dynamics 365 business solutions, often working on-site to help customers deploy their solutions Experience translating technical information in to easy-to-understand business concepts Exceptional analytical and problem-solving skills Great interpersonal skills and can be collaborative Experience developing & deploying business applications using Microsoft’s Dynamics Power Platform Core Skills: C#, SQL, .Net, D365, CRM SDK, CRM Plugins, PowerApps, Power BI, & Power Automate (formally known as Flow) Must have experience with full life-cycle implementation of Dynamics 365 What Would Be Nice To Have : Experience in “Big 4” or equivalent established consulting firm and/or Microsoft Gold partner highly desired BA/BS degree in Business, Computer Science or Engineering Experience with public sector clients preferred Experience with Agile or Hybrid-Agile methodology The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected] . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected] . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

HR and Payroll Systems Modernization Portfolio Project Manager

Job Family : Technology Consulting Travel Required : Up to 10% Clearance Required : Ability to Obtain Public Trust What You Will Do : Manage individual projects under the Strategic Project Management Office, including HR and Payroll modernization initiatives, data migration efforts, system integrations, and enterprise modernization projects. Draft and maintain integrated project plans, executive strategic roadmaps , risk management strategies, and cross-functional timelines, resource plans, and critical paths Provide regular program updates, risks, concerns, and executive-level insights to senior leadership Coordinate with application leads, functional owners, integrators, and technical teams to ensure dependencies, system impacts, and timelines are fully understood and managed. Facilitate recurring program meetings, workshops, and working sessions to drive alignment, decision-making, and issue resolution. Publish agendas, meeting minutes, action items, risks, and decisions for all PMO-led meetings. Maintain a comprehensive RAID log and a formal Risk Management Plan encompassing resource risks, technical risks, data migration risks, workaround strategies, and design impacts. Track more than 100 system integrations (Payroll inbound/outbound, HR application changes, SAP, UAP, EEB, PIM, S/4HANA) across multiple modernization efforts. Manage stakeholder expectations and maintain an up-to-date stakeholder register across all active projects. Prepare communications, briefings, status reports, and executive‑ready presentation material. Support coordination across parallel modernization initiatives such as Retirement Modernization, SAP-to-Cloud Migration, SSoT data model changes, HR BI modernization, performance modernization, JBM decouple, ATS modernization, and related HR/Payroll transformation efforts. What You Will Need : Minimum of six (6) years of relevant experience, examples include: program or project management supporting enterprise‑scale, multi‑year IT modernization or business transformation initiatives for payroll or HR system portfolios. A Bachelor’s degree is required. US Citizenship is required due to client project requirements. A PMP- Project Management Professional certification is required. Proven ability to manage large programs with multiple workstreams, high interdependencies, and executive visibility. Strong command of industry-standard PM methodologies (PMP, Agile, hybrid approaches) and enterprise project management tools. Demonstrated success in: Building and maintaining complex project schedules Managing cross-functional teams Leading executive-level briefings Facilitating working sessions and driving decision-making Excellent organizational, documentation, communication, and stakeholder management skills. Ability to anticipate issues, conduct risk analysis, and build mitigation plans across technical, functional, and schedule dimensions. Experience in IT PMO for a large payroll technology implementation or a large human capital management technology implementation. Experience coordinating with multiple technical and business teams simultaneously (HR, Payroll, Financial Systems, Data Engineering, Integration Platforms, Cloud Operations). Ability to work with highly complex legacy-to-cloud transition programs, particularly those involving parallel operations and large-scale data migration. What Would Be Nice To Have : Agile Certification (such as PMI-ACP, Certified ScrumMaster, or equivalent) is preferred. Hands-on familiarity with ServiceNow HR workflows or HR process modernization initiatives. Prior involvement in implementing Single Source of Truth (SSoT) data architectures. Change management, communications strategy, or organizational readiness expertise. Federal consulting experience and/or managing PMO environments with technical SMEs and analyst support teams. Technology certifications relative to IT Modernization initiatives or associate disciplines such as (but not limited to) AWS Cloud Practitioner, Azure Fundamentals, COMPTIA Security, CompTIA Cloud Essentials, FinOps Practitioner, etc Experience in: Direct experience with SaaS Payroll solutions (Ceridian, Workday, Oracle, SAP SuccessFactors, or similar) E xperience delivering analytics of BI modernization efforts (Databricks, modern reporting platforms, SAP Business Warehouse, etc) Experience implementing SAP for Human Capital Management to include migrating from SAP-HCM to SAP S/4 HANA The annual salary range for this position is $130,000.00-$216,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected] . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected] . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Senior SAP Functional Consultant

Job Family : Technology Consulting Travel Required : Up to 25% Clearance Required : Active Secret What You Will Do : We are seeking a highly experienced SAP ERP (ECC & S/4HANA) Subject Matter Expert (SME) to provide production support for a DOD client operating within the Navy ERP environment . The ideal candidate will possess deep functional knowledge across multiple SAP functional modules and bring extensive insight into Navy-specific business processes and system configurations. Provide Tier 2 support for SAP ECC modules, including FI, CO, FM, MM, SD, PM, PS, HR, and others as deployed in Navy ERP. Troubleshoot and resolve complex production issues, working closely with end users, Tier 1 support, and Tier 3 technical teams. Analyze system behavior and recommend functional solutions aligned with Navy ERP standards and SAP public sector best practices. Collaborate with cross-functional teams to support enhancements, testing, and deployment activities. Document resolutions, create knowledge base articles, and contribute to the continuous improvement of support processes. Serve as a trusted advisor to the client, offering insights into Navy ERP operations, data flows, and compliance requirements to prepare for the S/4HANA transition. What You Will Need : An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance A bachelor's degree is required. An additional four (4) years of relevant experience may be substituted for the Bachelor's degree. Minimum SEVEN (7) years of hands-on experience supporting SAP sustainment for DoD or federal agencies in their ERP programs. A recognized expert with demonstrated experience in SAP production support and client advisory, particularly for organizations transitioning from SAP ECC to S/4HANA. Serves as a subject matter expert in one or more of the following areas: Strong understanding of Navy (NAVAIR) business operations, financial processes, procurement, warehouse management, and SAP configuration standards. Familiarity with Navy-specific logistics and supply chain operations, including aviation maintenance and depot-level support. Expertise in Navy ERP systems requirements, operational needs, test and evaluation, and training. Cross-functional SAP ECC and S/4HANA support, including FICO, MM, SD, IM, PM, PS, HR, EWM, and SCM processes. Proven experience in SAP production support, including issue triage, root cause analysis, and resolution. Excellent communication skills and the ability to work in a fast-paced, mission-critical environment. Active or eligible DoD security clearance preferred. What Would Be Nice To Have : Familiarity with the transition planning from ECC to S/4HANA migration strategies. Understanding of DoD financial audit readiness and compliance requirements. SAP, SAFe Agile, ITIL, or relevant certification(s) The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected] . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected] . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Private Client Relationship Manager

Description At Citizens, our mission is to help clients, colleagues and communities reach their potential. We do this through our distinguished client-centric culture, having a mindset of continuous improvement and always enhancing our capabilities. Citizens Private Client provides personalized, world class financial planning and advice to help clients achieve their financial goals. We do this through creating a culture of continuous coaching, professional development, and ongoing practice management support. As a Citizens Private Client Relationship Manager (PCRM) , you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the next right thing, and collaborating with other colleagues. PCRMs partner with Wealth Financial Advisors and Certified Financial Planners® (CFPs), creating the Citizens Private Client team. Primary responsibilities include Acquire and onboard new affluent and high-net-worth clients into a Book of Business through outbound calling and in-branch or partner introductions. Grow net deposits, investments, and lending balances by executing comprehensive discovery and financial planning conversations, understanding a client’s financial goals, and presenting personalized strategies aligned with each client’s objectives. Deepen and retain client relationships through proactive outbound engagements based on life events, financial triggers, and other insights. Provide exceptional, high-touch client experiences. Engage Wealth Advisors and Certified Financial Planners to help clients reach their financial goals. Partner with colleagues in other lines of business including Retail, Business Banking, Mortgage and Wealth to provide clients a seamless experience across Citizens. Leverage Salesforce CRM to track activity. Measures of Success include Growth in net new investment assets in collaboration with Wealth Partners. Growth in new deposits including checking, savings, and CD balances. Growth in lending units and balances through mortgages, home equity lines, and securities-based lending. Client satisfaction survey results. Qualifications, Education, Certifications and/or Other Professional Credentials Bachelor’s degree (preferred). 3 - 5 years of banking, wealth management or other relevant equivalent experience. Experience working with affluent and high net worth clients. Required Licenses: SIE, Series 6 (or 7) and Series 63 (or 66) licenses are required at the time of hire. Life, Health, and Accident Insurance licenses can be obtained within a specified timeline after hire. Demonstrated success in a client-centric, initiative-taking sales environment. Experience establishing and maintaining relationships with clients and internal partners. Knowledge of industry regulatory requirements to ensure a sound control environment. Excellent written and verbal communication skills. Hours & Work Schedule Hours per Week: 40 Work Schedule: M-F; potential Saturday hours Pay Transparency The salary range for this position is $81,000 - $95,000 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits. LI-CITIZENS6 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Private Client Relationship Manager

Description At Citizens, our mission is to help clients, colleagues and communities reach their potential. We do this through our distinguished client-centric culture, having a mindset of continuous improvement and always enhancing our capabilities. Citizens Private Client provides personalized, world class financial planning and advice to help clients achieve their financial goals. We do this through creating a culture of continuous coaching, professional development, and ongoing practice management support. As a Citizens Private Client Relationship Manager (PCRM) , you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the next right thing, and collaborating with other colleagues. PCRMs partner with Wealth Financial Advisors and Certified Financial Planners® (CFPs), creating the Citizens Private Client team. Primary responsibilities include Acquire and onboard new affluent and high-net-worth clients into a Book of Business through outbound calling and in-branch or partner introductions. Grow net deposits, investments, and lending balances by executing comprehensive discovery and financial planning conversations, understanding a client’s financial goals, and presenting personalized strategies aligned with each client’s objectives. Deepen and retain client relationships through proactive outbound engagements based on life events, financial triggers, and other insights. Provide exceptional, high-touch client experiences. Engage Wealth Advisors and Certified Financial Planners to help clients reach their financial goals. Partner with colleagues in other lines of business including Retail, Business Banking, Mortgage and Wealth to provide clients a seamless experience across Citizens. Leverage Salesforce CRM to track activity. Measures of Success include Growth in net new investment assets in collaboration with Wealth Partners. Growth in new deposits including checking, savings, and CD balances. Growth in lending units and balances through mortgages, home equity lines, and securities-based lending. Client satisfaction survey results. Qualifications, Education, Certifications and/or Other Professional Credentials Bachelor’s degree (preferred). 3 - 5 years of banking, wealth management or other relevant equivalent experience. Experience working with affluent and high net worth clients. Required Licenses : SIE, Series 6 (or 7) and Series 63 (or 66) licenses are required at the time of hire. Life, Health, and Accident Insurance licenses can be obtained within a specified timeline after hire. Demonstrated success in a client-centric, initiative-taking sales environment. Experience establishing and maintaining relationships with clients and internal partners. Knowledge of industry regulatory requirements to ensure a sound control environment. Excellent written and verbal communication skills. Compensation Salary and opportunity to earn Incentive compensation. Salary is commensurate with experience. Hours & Work Schedule Hours per Week: 40 Work Schedule: M-F; potential Saturday hours LI-JH1 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Private Client Relationship Manager

Description At Citizens, our mission is to help clients, colleagues and communities reach their potential. We do this through our distinguished client-centric culture, having a mindset of continuous improvement and always enhancing our capabilities. Citizens Private Client provides personalized, world class financial planning and advice to help clients achieve their financial goals. We do this through creating a culture of continuous coaching, professional development, and ongoing practice management support. As a Citizens Private Client Relationship Manager (PCRM) , you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the next right thing, and collaborating with other colleagues. PCRMs partner with Wealth Financial Advisors and Certified Financial Planners® (CFPs), creating the Citizens Private Client team. Primary responsibilities include Acquire and onboard new affluent and high-net-worth clients into a Book of Business through outbound calling and in-branch or partner introductions. Grow net deposits, investments, and lending balances by executing comprehensive discovery and financial planning conversations, understanding a client’s financial goals, and presenting personalized strategies aligned with each client’s objectives. Deepen and retain client relationships through proactive outbound engagements based on life events, financial triggers, and other insights. Provide exceptional, high-touch client experiences. Engage Wealth Advisors and Certified Financial Planners to help clients reach their financial goals. Partner with colleagues in other lines of business including Retail, Business Banking, Mortgage and Wealth to provide clients a seamless experience across Citizens. Leverage Salesforce CRM to track activity. Measures of Success include Growth in net new investment assets in collaboration with Wealth Partners. Growth in new deposits including checking, savings, and CD balances. Growth in lending units and balances through mortgages, home equity lines, and securities-based lending. Client satisfaction survey results. Qualifications, Education, Certifications and/or Other Professional Credentials Bachelor’s degree (preferred). 3 - 5 years of banking, wealth management or other relevant equivalent experience. Experience working with affluent and high net worth clients. Required Licenses: SIE, Series 6 (or 7) and Series 63 (or 66) licenses are required at the time of hire. Life, Health, and Accident Insurance licenses can be obtained within a specified timeline after hire. Demonstrated success in a client-centric, initiative-taking sales environment. Experience establishing and maintaining relationships with clients and internal partners. Knowledge of industry regulatory requirements to ensure a sound control environment. Excellent written and verbal communication skills. Hours & Work Schedule Hours per Week: 40 Work Schedule: M-F; potential Saturday hours Pay Transparency The salary range for this position is $81,000 - $95,000 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits. Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Private Client Relationship Manager

Description At Citizens, our mission is to help clients, colleagues and communities reach their potential. We do this through our distinguished client-centric culture, having a mindset of continuous improvement and always enhancing our capabilities. Citizens Private Client provides personalized, world class financial planning and advice to help clients achieve their financial goals. We do this through creating a culture of continuous coaching, professional development, and ongoing practice management support. As a Citizens Private Client Relationship Manager (PCRM) , you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the next right thing, and collaborating with other colleagues. PCRMs partner with Wealth Financial Advisors and Certified Financial Planners® (CFPs), creating the Citizens Private Client team. Primary responsibilities include Acquire and onboard new affluent and high-net-worth clients into a Book of Business through outbound calling and in-branch or partner introductions. Grow net deposits, investments, and lending balances by executing comprehensive discovery and financial planning conversations, understanding a client’s financial goals, and presenting personalized strategies aligned with each client’s objectives. Deepen and retain client relationships through proactive outbound engagements based on life events, financial triggers, and other insights. Provide exceptional, high-touch client experiences. Engage Wealth Advisors and Certified Financial Planners to help clients reach their financial goals. Partner with colleagues in other lines of business including Retail, Business Banking, Mortgage and Wealth to provide clients a seamless experience across Citizens. Leverage Salesforce CRM to track activity. Measures of Success include Growth in net new investment assets in collaboration with Wealth Partners. Growth in new deposits including checking, savings, and CD balances. Growth in lending units and balances through mortgages, home equity lines, and securities-based lending. Client satisfaction survey results. Qualifications, Education, Certifications and/or Other Professional Credentials Bachelor’s degree (preferred). 3 - 5 years of banking, wealth management or other relevant equivalent experience. Experience working with affluent and high net worth clients. Required Licenses : SIE, Series 6 (or 7), and Series 63 (or 66) licenses are required at time of hire. Life, Health, and Accident Insurance licenses can be obtained within a specified timeline after hire. Demonstrated success in a client-centric, initiative-taking sales environment. Experience establishing and maintaining relationships with clients and internal partners. Knowledge of industry regulatory requirements to ensure a sound control environment. Excellent written and verbal communication skills. Hours & Work Schedule Hours per Week: 40 Work Schedule: M-F; potential Saturday hours Pay Transparency The salary range for this position is $77,000 - $95,000 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits. LI-Citizens6 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.