Director, Cardiac & Vascular Services
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Day (United States of America) Job Summary: The Director of Cardiac and Vascular Services functions under the direction of the Chief Nursing Officer, AVP Operations or Designee. This leader supervises all Cardiac Catherization, Electrophysiology, Cardiac Admission and Recovery Units, Vascular Institute, Cardiac Diagnostics and Stress Lab staff to ensure all procedures and cases are performed efficiently and appropriately in accordance with established policies and procedures. The Director is responsible for performing a wide variety of management responsibilities relative to scheduling, appropriate staffing, budget development, compliance, physician satisfaction, employee engagement, strategic planning, marketing, performance improvement and clinical trials oversight. Other responsibilities include achieving quality outcomes and customer / patient satisfaction in a fiscally responsible manner. The Director performs job functions utilizing independent judgment, ingenuity and initiative with ability to interact and direct successful operation within multidisciplinary specialty physician groups Core Responsibilities and Essential Functions: Leadership and Strategy * Oversees clinical and operational direction for Cobb Cardiac and Vascular Services. * Serves as a professional role model and mentor to motivate, develop, recruit and retain a quality team. * Provides leadership in critical thinking, conflict management and problem solving. * Meets with team regarding departmental operations, develops plans to ensure goals are successfully met. * Serves as a mediator between team, physicians and others as required. * Cultivates positive relationships between departments. * Establishes positive relationships with medical staff. * Leads affiliated committees, task force and other groups to support organizational mission. * Ensures organized patient, employee and physician satisfaction activities to increase metrics. * Oversees staffing plans and scheduling practices required to meet volume demands and fluctuations. * Identifies problems and addresses them promptly, alerting appropriate people, and/or analyzing * alternative measures and making reasonable decisions. * Maintains up-to-date knowledge of new trends, technology, and methods to ensure effective and competitive services. * Ensures smooth workflow, timely completion of all services, prioritization of the work and effective interaction with other departments. * Monitors room utilization and capacity on an ongoing basis to ensure efficiencies of daily operations. * Coordinates any new services and construction / renovation projects. * Leads marketing activities for new services and technology. * Oversees and coordinates new equipment purchases and installations. * Collaborates with Interventional Radiology, Cardiologists and Vascular Surgeons regarding new services and/or projects. * Determines clinical and administrative direction and processes to achieve goals. Financial Accountability * Responsible for operating and capital budgets, monitoring budget reports and managing variance discrepancies to ensure cost effective unit operations. * Plans for future needs of the service and collaborative areas, including personnel, equipment, supplies, program development, inter-department relationships in order to maintain market competitiveness in the community. * Manages budget variances and monthly cost center responsibility report responses provided by business manager. * Reviews productivity reports with departmental leaders to review benchmarks relative to staffing/labor and expenses. * Collaborates with business manager and departmental coder to ensure appropriate CPT and reimbursement practices in concert with Revenue Management Department. * Leads the Cardiac / Vascular Value Analysis Committee. * Oversees inventory control of reporting cost centers through standardization and consignments of higher cost supply items. * Collaborates with Revenue Management and Compliance regarding charge master maintenance, coding and reimbursement activities. * Collaborates with department business manager as needed to ensure reports are completed and submitted on time. * Ensures vendors adhere to vendor guidelines as outlined by Vice-President of Supply Chain Management. * Monitors inventory plan to maximize quality choices while minimizing cost with minimal expiration of product. * Change Management * Serves as a change agent. Utilizes interdisciplinary staff involvement and collaborative based decisions; assures team participation in decision-making at varied levels of the organization. * Collaborates with other departments to identify new opportunities and services. * Utilizes LEAN management techniques. Quality / Safety * Utilizes outcome data to improve practice, process flow and evidenced practices. * Implements and continuously aligns processes to maintain and improve quality outcomes. * Promotes evidence-based practice and ethical accountability. * Promotes professional nursing practice through shared governance and departmental council. * Promotes performance improvement initiatives designed to enhance quality patient care and improve work processes, especially focusing on clinical and operational outcomes. * Leads the Cardiac PIC and Surgical Services PIC (Performance Improvement Committee) * Assures compliance with legal and regulatory requirements. * Meets or exceeds performance and quality improvement standards, i.e., Get With The Guidelines, SCIP, Core Measures, Chest Pain Center Accreditation. * Ensures compliance of State, Federal and Joint Commission standards and regulations all departments. * Implements and maintains Scope of Service for all departments. * Responsible for overall patient care needs an acuity, as relates to staff competence and physician credentials. * Ensures appropriate credentialing policies are followed in the course of procedure criteria guidelines. * Ensures high quality, cost effective, patient-centered care is delivered in all areas or responsibility. * Monitors patient satisfaction surveys on an on-going basis through patient satisfaction survey reports and makes appropriate recommendations, changes based on trending and survey results. * Ensures timely service recovery performed as needed by all departments. * Develops, implements and evaluates selected hospital and nursing policies and procedures to main- standards of nursing practice. * People / Human Resources * Collaborates with Human Resources to select and schedule potential candidates for open positions. * Ensures appropriate on boarding of all new team members including orientation/training and preceptor assignments. * Actively participates in the recruitment and retention of qualified staff. * Responsible for overall staffing patterns, department productivity and FTE utilization of multiple departments. * Coordinates employee survey results with appropriate follow-up and action plans. * Provides and ensures appropriate development and professional growth for all team members. * Coordinates regularly scheduled physician, leader and staff meetings. * Ensures annual competency training for all clinical team members. * Supervises clinical coordinators and chief techs with progressive coaching/counseling sessions and PIP plans as
