Principal Consultant (, MI, United States)
Why You’ll Love Softchoice At Softchoice, a World Wide Technology (WWT) company, we work together to make a new world happen. As an IT solutions provider serving U.S. commercial and SMB organizations, as well as the entire Canadian market, we help organizations turn ambition into real-world outcomes. We do this through the delivery of secure cloud, AI, software and digital workplace solutions that enable agility, innovation and growth. Why You’ll Love Softchoice At Softchoice, a World Wide Technology (WWT) company, we work together to make a new world happen. As an IT solutions provider serving U.S. commercial and SMB organizations, as well as the entire Canadian market, we help organizations turn ambition into real-world outcomes. We do this through the delivery of secure cloud, AI, software and digital workplace solutions that enable agility, innovation and growth. With a highly engaged, high-performing team, we are certified as a Great Place to Work® in both Canada and the United States, and have been recognized as a Best Workplace in Canada for more than 20 years. We stand proudly for our people and their success through career development and advancement, and continuously strive to do what’s good for our people and communities. As part of WWT, we connect customers to the global scale, advanced innovation, world-class partnerships, and deep expertise of a leader in AI and digital transformation. This includes access to WWT’s Advanced Technology Center (ATC), a collaborative ecosystem featuring state-of-the-art hardware and software that enables customers and partners to conceptualize, test, and validate innovative solutions before deploying them at scale. The Impact You Will Have Softchoice is reimagining the role we play in our customers’ lives, and we are seeking exceptional people to lead that charge within our Cloud practice. What You’ll Do Technical leadership Serve as the highest-level technical authority for cloud engagements - the final escalation point for solution design, architecture decisions, and technical risk across AWS, Azure, and GCP Lead the design and delivery of complex, multi-workstream cloud transformations: migrations, modernizations, cloud-native builds, multi-cloud governance, and cloud security frameworks Guide customers through provider-selection decisions with objectivity - recommending the right cloud platform (or combination of platforms) based on workload fit, cost, compliance, and long-term strategy Review and approve architecture documents, deployment plans, technical assessments, and statements of work to ensure quality, consistency, and alignment with Softchoice standards Stay at the leading edge of cloud innovation - translate emerging trends (AI/ML services, cloud-native development, platform engineering) into practical service offerings Maintain active certifications across all three major cloud providers; represent Softchoice as a thought leader at industry events, partner briefings, and customer advisory boards Client engagement and pre-sales Act as a trusted advisor to C-level and VP-level client stakeholders - conduct discovery, define business outcomes, and craft tailored transformation roadmaps that create measurable value Partner with account teams through the full sales cycle: lead solution scoping workshops, develop business cases, author and review statements of work, and respond to RFPs and RFIs Identify, shape, and support new business opportunities within existing accounts - introduce new Softchoice capabilities and cross-practice offerings to expand client relationships Quantify the value of proposed transformations; help clients understand how to measure and track success Delivery and program ownership Lead the delivery of complex, multi-phase engagements from initiation to closure - own scope, quality, timeline, and profitability Partner with PMO counterparts to manage risks, issues, resource plans, and client communications; function as the Two in the Box technical lead Hold team members, contractors, and partners accountable to Softchoice delivery standards and best practices Drive up- and cross-sell opportunities organically from within active engagements Team leadership and development Mentor, coach, and develop architects, senior consultants, and consultants on their technical growth, utilization performance, and delivery quality throughout engagements Build a high-performance project culture: create psychological safety, encourage candid debate, and model Softchoice values of personal growth, customer passion, taking care of others, and owning the end result Contribute to hiring decisions, onboarding, and capability development for the Cloud practice team Represent the practice in leadership forums - bring forward insights on market trends, team health, and strategic opportunities What you’ll bring to the table: 12 years of progressive experience in enterprise IT, with clear progression through both technical delivery and leadership roles 5 years leading multi-disciplinary teams of architects and/or consultants on complex, client-facing engagements Demonstrated track record spanning both pre-sales solution design and full-lifecycle delivery ownership - not one or the other Proven experience leading financial oversight for engagements, balancing P&L performance with forward-looking forecasting, clear reporting, and risk mitigation strategies. Technical depth Genuine fluency across all three major cloud providers - not deep in one and passable in others. You can architect, compare, and defend platform decisions across AWS, Azure, and GCP Hands‑on expertise in cloud architecture patterns: migrations (lift-and-shift through full re-architecture), cloud-native application design, multi-cloud governance, landing zone design, IaaS/PaaS, and hybrid cloud Strong command of cloud security frameworks, identity and access management, and compliance controls across all three providers Proficiency with infrastructure-as-code and automation tooling (Terraform, Bicep, CloudFormation, Ansible) - able to review and guide engineers, not just describe concepts Comfort operating at multiple altitudes: from whiteboard strategy sessions with CIOs to reviewing architecture and cost designs with engineers Certifications — active and current across all three providers (required) Amazon Web Services AWS Certified Solutions Architect - Professional (SAP-C02) - required AWS Certified DevOps Engineer - Professional (DOP-C02) - preferred AWS Certified Security - Specialty - preferred Microsoft Azure Microsoft Certified: Azure Solutions Architect Expert (AZ-305) - required Microsoft Certified: Azure DevOps Engineer Expert (AZ-400) - preferred Google Cloud Platform Google Cloud Professional Cloud Architect - required Google Cloud Professional Cloud Security Engineer - preferred Google Cloud Professional Cloud DevOps Engineer - preferred Additional Differentiators Certifications in AI/ML cloud services across any of the three providers Skills And Attributes Executive presence: ability to command a room, simplify complexity for non-technical audiences, and build trust with client leadership quickly Structured problem-solver: asks the right questions, uncovers root cause, and drives to clear, actionable recommendations Entrepreneurial mindset: manages engagements as if they were their own business - focused on outcomes, profitability, and client satisfaction simultaneously Exceptional written and verbal communication: able to produce and review client-ready deliverables (strategies, roadmaps, business cases, architecture designs) to a publishable standard Ability to travel up to 15% domestically Education Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field required Master's degree in a technical or business discipline preferred; equivalent demonstrated experience will be considered Compensation A reasonable estimate of the current base pay range for this position is $158,720 to $198,400 annually 20% as target incentives (STIP). Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ. Softchoice offers a comprehensive and competitive benefit plan to all full-time employees, which includes: Health and Wellbeing: Medical, Dental, and Vision Care, Flexible Spending Account, Employee Assistance Program Financial Benefits: 401k Plan with Company Matching, Life and Disability Insurance Paid Time Off: PTO and Sick Leave (starting at 20 days per year), Holidays, Parental Leave, Volunteer Days, Bereavement Leave Additional Perks: Employee Discount Program Not sure if you qualify? Think about applying anyway: We understand that not everyone brings 100% of the skills and experience for the role. At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you an
