Stylist (Elmont)
Something Extraordinary Every Day™ As our Stylist , you will create highly personalized luxury shopping experiences that turn product discovery into lasting guest relationships. By combining styling expertise, commercial confidence, and thoughtful follow-up, you will help guests feel understood, inspired, and ready to return to Belmont Park Village. What you will be doing Personalized Guest Experience Own the quality of each personal shopping experience, ensuring every appointment is relevant, discreet and memorable. Understanding guest preferences and translating them into tailored styling, product and gifting recommendations Anticipating needs and introducing relevant brands, collections and seasonal opportunities Maintaining trust, discretion and culturally aware service throughout the guest journey Client Relationship Growth Build a trusted client portfolio that supports repeat visits, stronger engagement and long-term loyalty. Maintaining timely, relevant follow-up and aftercare Using guest insight to personalize future engagement and appointment planning Creating reasons for guests to return through proactive and authentic relationship management Commercial Contribution Deliver individual commercial contribution through confident recommendations and disciplined clienteling. Identifying appropriate cross-selling and upselling opportunities without compromising guest trust Tracking personal client activity and sales contribution accurately Connecting guests with premium services and relevant Village experiences Brand Partner & Service Coordination Ensure appointments run smoothly through effective collaboration with brand partners and internal teams. Coordinating product access, availability and styling requirements with boutiques Keeping current on fashion trends, designers and seasonal collections Following appointment, service and operational standards consistently Leadership & Collaboration Expectations Taking ownership of appointment quality, follow-through and individual commercial contribution Collaborating openly with brand partners, Guest Services and Personal Shopping colleagues Sharing product, styling and guest insight that strengthens collective capability Actively building skills and adapting to new ways of working Success Measures Guest satisfaction and quality of feedback from personal shopping appointments Individual sales contribution, conversion and guest spend against agreed goals Growth in repeat appointments and retained guest relationships Quality and relevance of styling, product and gifting recommendations Reliability of appointment coordination, follow-up and client records What makes you special Personal shopping experience: 2–4 years’ experience in personal shopping, styling or luxury retail Fashion & styling expertise: Strong knowledge of fashion, styling, designers and seasonal trends Language capability: Fluent English and the local Village language; additional languages are an advantage Guest relationship management: Proven ability to build trusted relationships through discretion, empathy and relevant follow-up Commercial acumen: Ability to make confident recommendations that support conversion, cross-selling and guest value Communication & storytelling: Ability to bring products, brands and styling choices to life for diverse guests Organization & follow-through: Ability to coordinate appointments, product requirements and aftercare accurately Technology & digital fluency: Comfort working with digital tools, reporting platforms and emerging technologies including AI-enabled solutions; expected to adopt new systems with confidence and contribute to a culture of digital curiosity About Us Belmont Park Village brings an elevated luxury outlet experience to Metro New York. As the newest addition to The Bicester Collection, this open-air destination blends world-class designer fashion, delicious dining, irresistible year-round savings, and exceptional guest services. Whether you are coming from the city or Long Island, the Village is conveniently located at the border of Queens and Nassau Counties. With Long Island Rail Road service from Grand Central and Penn Station in just 35 minutes, plus quick access from both JFK and LaGuardia airports, arrival is effortless for local shoppers and travelers. Belmont Park Village is located on the iconic Belmont Park campus. Adjacent to the Village are UBS Arena, home of the New York Islanders and a premier venue for concerts and entertainment, and the legendary Belmont Park Racetrack, host of the prestigious Belmont Stakes. Together, these destinations create a dynamic environment where heritage, style, sport, and entertainment meet, making Belmont Park Village a one-of-a-kind destination for shopping, dining, and exploration. There’s no one quite like us The Bicester Collection is the world’s leading collection of luxury shopping destinations, committed to creating magical and memorable experiences for our guests. Named after the founding Village, The Bicester Collection brings together 12 Villages across the United States, Europe, and China as one collection of destinations for our guests, brand partners, travel and tourism partners, corporate and financial media, and internal teams. Our Vision is to be the best shopping destination in the world. Our Mission is to make the lives of others better — our brands, our guests, our people, and our communities. Our Brand Promise is to offer something extraordinary every day. Our Five Values are the glue that binds us together and allows us to lead ahead: Authenticity - Always do the right thing. Innovation - Think outside the box. Passion - Do what you love and love what you do. Critical Thinking - Challenge the obvious. Vision - Be mission-driven, always. Why we’re exceptional The key to our success is the quality and commitment of our people. Working in one of the teams at any of the Villages means playing an active role in redefining both the art and science of retail. This creates a dynamic approach that underpins our ability to anticipate future trends in a fast-changing world. We provide an excellent benefits package, including paid holidays, a flexible time-off policy, access to health insurance plans (including medical, dental, and vision), life insurance, and short- and long-term disability insurance. We also offer a generous 401(k) match, tax-advantaged spending accounts, a generous employee referral bonus, and other supplemental benefits. The key to our success is the quality and commitment of our people. The Bicester Collection is made up of more than 1,200 colleagues representing over 50 nationalities. You’ll work within a creative and collaborative environment like no other, with opportunities to develop your professional and personal skills while advancing your career. This job posting is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. Belmont Park Village is an Equal Opportunity Employer and does not discriminate on the basis of actual or perceived age, race, ethnicity, creed, color, national origin, sexual orientation, gender identity or expression, military status, sex, disability, predisposing genetic characteristics, familial status, marital status, status as a victim of domestic violence, arrest or conviction record, sincerely held religious practice, or any other characteristic protected by federal, state, local, or other law (“Protected Characteristics”).
