Packaging Designer – Consumer Products (Edison)

Hydrapeak is seeking an experienced and highly creative Senior Packaging Designer to concept, design, and execute packaging for our growing assortment of drinkware, gift sets, and consumer products. This is not simply a graphic design position. We are looking for a designer who can take a packaging idea from initial concept through buyer presentation and ultimately into complete, production-ready artwork that can be sent directly to a factory for manufacturing . The ideal candidate combines strong creative instincts with excellent technical packaging knowledge and understands how packaging must perform both visually at retail and practically in production. Responsibilities You will be responsible for developing packaging for new Hydrapeak products, sets, seasonal assortments, and licensed programs from concept through production. Responsibilities include: Concept and develop original packaging directions for Hydrapeak products, gift sets, and seasonal assortments. Create packaging appropriate for major retail environments, including off-price, mass, specialty, and department-store channels. Develop dielines, die cuts, folds, scores, glue areas, bleeds, safe areas, windows, openings, and structural packaging components . Prepare final artwork with proper layers, linked assets, fonts, color specifications, print instructions, and production notes. Specify Pantone, CMYK, HEX, and other appropriate color standards . Develop layouts with a strong understanding of visual hierarchy, information architecture, product visibility, and shelf impact . Develop package messaging, product benefits, feature callouts, headlines, icons, and supporting copy. Understand how to organize information so the shopper quickly understands what the product is, its key benefits, and why they should purchase it. Create realistic 3D product and packaging renders/mockups for internal reviews, sales presentations, and buyer presentations. Review packaging proofs, production samples, color, print quality, positioning, and other production details. Maintain organized files and consistent naming, layering, versioning, and production standards across projects. Qualifications The successful candidate must have real-world packaging experience for consumer products that have been produced and sold at retail . We are looking for someone with: A strong portfolio demonstrating consumer-product packaging that has reached retail shelves. Professional experience in packaging design, preferably within consumer products or CPG. Expert-level Adobe Illustrator skills. Strong Adobe Photoshop skills. Demonstrated experience creating production-ready packaging artwork and dielines. Strong knowledge of printing, substrates, color specifications, coatings, foils, embossing, windows, finishes, and other common packaging techniques. Excellent understanding of typography, composition, color, branding, and visual hierarchy. Experience creating realistic product and packaging renders for sales or buyer presentations. Strong communication and presentation skills. Excellent attention to detail. Ability to manage multiple projects simultaneously. Ability to accept feedback and execute revisions quickly without sacrificing design quality. Retail Packaging Experience Is Required We will not consider candidates whose portfolios do not demonstrate packaging or consumer-product work that has been commercially produced and sold at retail. Concept-only work is not sufficient. Candidates should be able to identify examples in their portfolio that they personally helped take from concept through production . Experience designing products sold through major retailers, mass merchants, off-price retailers, specialty retailers, or department stores is strongly preferred. Additional Skills That Will Set You Apart Candidates with additional creative capabilities will receive strong consideration, especially experience in: Surface and pattern design Illustration Seasonal print and pattern development Lifestyle graphics Icon development Art direction Product photography 3D modeling and rendering KeyShot, Blender, Cinema 4D, Adobe Substance, or similar rendering software Packaging copywriting and product messaging Retail merchandising and assortment development Presentation and buyer-deck design Strong pattern-development and surface-design skills are especially valuable, as Hydrapeak develops coordinated collections across multiple products, colors, prints, and seasonal assortments. How We Work Hydrapeak moves quickly. Our designer must be comfortable working in an entrepreneurial environment where priorities may change and deadlines can be aggressive.

OT Senior Security Engineer (San Diego)

OT Senior Security Engineer – IT & OT Vulnerability Assessment Location: San Diego, CA (100% Onsite) Duration: 8 Weeks (Contract) Experience: 6 Years in Cybersecurity, including 3 Years in OT/ICS Security Job Summary We are seeking an experienced OT Senior Security Engineer to conduct a comprehensive IT/OT vulnerability and security assessment across water utility infrastructure, including treatment plants, pump stations, reservoirs, and remote telemetry sites. The ideal candidate will have hands-on experience assessing industrial control systems (ICS), SCADA environments, network segmentation, remote access security, and OT cybersecurity risks. This role requires proven experience delivering end-to-end OT security assessments, identifying vulnerabilities, and developing actionable remediation roadmaps. Key Responsibilities OT/ICS Security Assessment Assess OT/IT architecture, network diagrams, asset inventories, and data flows. Identify vulnerabilities across PLCs, RTUs, SCADA, HMIs, servers, network devices, and field assets. Review device hardening, firmware security, insecure protocols, and configuration gaps. Network Security & Segmentation Evaluate network segmentation against the Purdue Model and IEC 62443 standards. Assess firewalls, VLANs, routers, OT/IT boundaries, and industrial DMZ architecture. Review security of remote-site communications, including radio, cellular, fiber, and VPN connections. Remote Access & Vulnerability Management Assess VPNs, jump servers, MFA, privileged access, and vendor connectivity. Identify wireless security risks, unauthorized access points, and unmanaged remote access. Evaluate patch management, unsupported assets, end-of-life systems, and compensating controls. Governance & Risk Management Review change management, configuration management, access controls, and backup/recovery practices. Evaluate cybersecurity risks affecting plant operations, water quality, and public safety. Develop prioritized remediation recommendations aligned with operational requirements. Reporting & Remediation Roadmap Conduct risk assessments and document technical findings. Deliver prioritized remediation roadmaps covering immediate, medium-term, and strategic improvements. Present assessment results to IT, plant operations, and executive leadership. Required Qualifications 6 years of cybersecurity experience, including 3 years of hands-on OT/ICS security experience . Proven experience completing at least two end-to-end OT security assessments , including scoping, assessment, risk analysis, and final reporting. Strong knowledge of PLCs, RTUs, HMIs, SCADA, and industrial control environments. Experience with industrial platforms such as Rockwell/Allen-Bradley, Siemens, Schneider Electric, GE, Ignition, or AVEVA/Wonderware. Strong networking expertise in VLANs, routing, firewalls, VPNs, and industrial network infrastructure. Experience reviewing Palo Alto, Fortinet, or Cisco firewall configurations. Working knowledge of IEC 62443, NIST SP 800-82, and NIST Cybersecurity Framework (CSF) . Strong technical documentation, risk assessment, and executive reporting skills. Bachelor’s degree in Cybersecurity, Engineering, IT, or a related discipline, or equivalent experience. Preferred Qualifications Previous cybersecurity assessment experience within water/wastewater utilities or critical infrastructure . Familiarity with AWIA Section 1433 risk and resilience assessments. Understanding of water treatment processes, pump/lift stations, and operational safety risks. Experience assessing remote telemetry, cellular gateways, industrial wireless networks, and SCADA communications. Hands-on experience with OT security monitoring and vulnerability assessment tools. Certifications such as GIAC GICSP, GRID, GCIP, or ISA/IEC 62443 Cybersecurity Expert/Risk Assessment Specialist .

Parttime Sales Associate (Hilton Head Island)

Part-Time Sales Associate - Outlet HILTON HEAD, SC Serena & Lily is seeking a part time associate for our outlet in Hilton Head, SC. Outlet Sales Associates create a first-rate client experience through superior sales and service. We are looking for part time candidates who are available to work weekdays and weekends. RESPONSIBILITIES: Create a warm, welcoming, inspiring customer experience Embody and operate by the Serena & Lily Brand Ethos (Innovation, Style, Integrity, Optimism, Expressiveness, Confidence & Appreciation.) Assist in receipt of shipments, as well as with merchandising; ensure selling floor is adequately presented and stocked. Provide relevant advice related to product knowledge. Excellent team player, communicating and coordinating with entire store team. Other tasks assigned by Leadership. QUALIFICATIONS : Proven ability to deliver excellence in customer service Solid communication and interpersonal skills Willingness to ask questions and seek solutions; a self starter Technical proficiency, prior use of Square or Netsuite a plus Essential Physical Requirements: Ability to process information and merchandise through computer system and POS system. Ability to read, count and write to accurately complete all documentation. Ability to freely access all areas of the store including selling floor, stock area, and register area. Ability to operate and use all equipment necessary to run the store. Ability to climb ladders. Ability to move or handle merchandise throughout the store generally weighing 0-50 pounds. Ability to work varied hours/days including weekends and some holidays. COMPENSATION: $18-22/hr depending on experience

Insurance Agency Owner (Germantown)

Are you ready to change your life? Do you have the capital to invest in an ownership opportunity? AAA - The Auto Club Group is seeking ambitious, business-minded, and innovative Entrepreneurial Agency Owners to join our team! What’s in it for you? We are proud to offer one of the industry’s best compensation packages. Plus, the more you invest, the more you can earn! Our impressive benefits include: Unlimited earning potential with 100% incentive-based compensation structure Competitive new business and renewal commission Complementary lead linked to the massive AAA membership database. Start Up Bonus Marketing Reimbursement Agency Development Bonus Agency Growth Bonus Sounds lucrative! But will you have support along the way? In addition to those, our entire Entrepreneurial Agent includes a robust Entrepreneurial Agent Support Team available at your disposal throughout your journey with AAA. The Entrepreneurial Agent Support team provides: Step-by-step assistance: We provide you with a detailed deployment plan to ensure compliance with AAA protocols and standards. Comprehensive education: Our mix of in-person and virtual training is unmatched. We include core business skills, sales, customer service, products and systems. Continual support: You’ll instantly gain access to a myriad of resources to help you secure licensed staff, manage financials and cash flows, and to develop and modify your business plan. That’s not including the network of experienced Entrepreneurial Agents and other business experts that you will also encounter along the way. What would you sell? Our products include: Property and Casualty Insurance: You’ll sell Auto, Home, Renters, Umbrella, Flood, RV, Boat, Motorcycle, Specialty Vehicles and Commercial Lines. You’ll even have access to brokered products from multiple national and regional A rated leading carries to help you serve a ride variety of needs. Life Insurance: You’ll sell Term, Universal Life, Whole Life and Annuities. Founded in 1969 and affiliated with AAA, AAA Life Insurance Company has an A- rating (Excellent) Making us 4th out of 16 by A.M Best Company. AAA Membership: Programs for autos, bicycles, RVs and motorcycles. AAA Membership holders are a loyal customer base that enjoy the access to trusted roadside assistance, and over 126,000 opportunities to save money in their everyday lives (dining, shopping, hotels, rental cars, travel events, and auto care). What do you have to do? You’ll bring industry-relevant experience, a level of capital to ensure your agency experiences success, and a can-do attitude. We require our Entrepreneurial Agency owners to hold and remain eligible for both a Life & Health and Property & Casualty license, however if you don’t have one or both we have great resources to point you to. So, what’s the short version? This opportunity is for an initiative-taking, results driven business minded person interested in building a profitable, multi-line insurance agency. You will own and grow an insurance agency that serves new and prospective AAA Members. You’ll sell our products to a well-defined and loyal client base. If that sounds like an opportunity you can’t pass up, let me know! Apply to this posting, send me an InMail or e-mail me at [email protected].

Landscape Architect (Baton Rouge)

Newton Landscape Group | Baton Rouge, Louisiana Landscape Architect Position Overview Newton Landscape Group is seeking a Landscape Architect to join our team. This position will be responsible for developing residential landscape designs, managing client relationships, preparing project proposals, and coordinating landscape installation projects from concept through completion. We are looking for someone who is creative, detail-oriented, and comfortable balancing design responsibilities with hands-on project management and field coordination. Responsibilities Meet with clients to develop landscape design concepts and understand project goals. Prepare landscape plans, planting plans, hardscape layouts, and construction drawings. Develop project proposals, estimates, and budgets. Present designs and proposals to clients and manage revisions. Coordinate with installation crews, subcontractors, and suppliers. Oversee projects from initial design through final installation. Coordinate material selections, purchasing, scheduling, and job site details. Maintain consistent communication with clients and internal team members. Participate in daily operations and assist with crew coordination as needed. Qualifications Bachelor's or Master's degree in Landscape Architecture required. Strong understanding of plants, hardscape materials, and construction methods. Experience with landscape design software such as Vectorworks or AutoCAD. Strong organizational, communication, and project management skills. Ability to manage multiple projects and deadlines. Ability to be prepared for daily 6:45 am meeting. Availability to work 40-45 hours per week. Benefits · Salaried position with bonus structure · Health insurance · Retirement Plan · Paid time off

Outside Sales Representative (Miami)

About the Role- Come Join the American Fidelity Family! Our salaried account managers are responsible for selling benefits, retirement, and other supplemental insurance products and services in a defined sales territory serving an existing customer base of K-12 public schools. You will build strong, long-term relationships and develop specific, needs based recommendations for their employees, highlighting the benefits of American Fidelity's insurance portfolio. We Offer Base salary uncapped commission additional bonus potential Company car, company credit card and paid travel expenses. International sales award trips Average first-year income is between $87,000 to $119,000. 100% match when contributing 6% to your 401(k), with more matching opportunities after five years You will have a defined territory Multiple sales career path options Consistent, standardized training designed for new Account Managers Comprehensive benefits package includes medical, dental, vision and supplemental insurance plans. Progression for the Account Manager Role: Sr. Account Manager Executive Account Manager Account Executive Sr. Account Executive Executive Account Partner Primary Responsibilities Focus on growing and maintaining existing Business-to-Business accounts by one-on-one sales of worksite insurance products and services to the community. Consult with current customers to provide value and meet financial needs. Build strong relationships with customers and association executives. Develop customized needs-based employee benefits packages through annual benefit enrollments, group presentations, and new account development opportunities. Defined Territory – Each Account Representative is assigned a territory to manage and develop new accounts. Overnight Travel is Required. Must reside in the specific territory. Extended Training Program—Account Representatives participate in a structured, comprehensive training program that includes on-the-job training within their territory, product & sales schools, and online training. Company Overview Founded in 1960, American Fidelity Assurance Company is a private, family-owned company specializing in the education, public sector, automotive and healthcare industries with products like group and individual life, health and annuity services as well as other financial security products and services. For more information on our company, visit americanfidelity.com. A Great Place to Work for All American Fidelity is a certified Great Place to Work for All by the consulting company Great Place to Work. Being a salesperson is a challenging career, but it’s a lot easier when you enjoy coming to work and believe in what you’re selling. That’s why at American Fidelity we offer products designed to help people. We train our Sales Colleagues to serve as consultants who help people decide which products are best for them – and which aren’t. Being honest and transparent is a huge part of our culture – and that extends to our relationships with customers and policyholders. Being a Great Place to Work for All is another driver of our culture, and we are committed to creating an inclusive environment where everyone's voice is valued and respected. If you'd like information about American Fidelity's privacy practices, please visit americanfidelity.com/privacy.

Supply Chain Operations Manager (Denver)

Supply Chain & Operations Manager – YRI YRI | A Jack & Sage Company Location: Denver, CO (on-site Mon–Thu, remote Fridays) | Reports to: COO, Jack & Sage Team: 1 direct report | Type: Full-time, permanent | Start: As soon as possible About Jack & Sage and YRI Jack & Sage is a fast-growing wholesale branded-apparel company serving destination resorts across North America. We design, source, decorate, and ship apparel and accessories. In 2026, Jack & Sage acquired YRI, a premium custom golf belt brand serving country clubs and resorts nationwide. YRI belts are made to order with custom designs, often a few dozen at a time for a single club, which makes for a high-mix, fast-moving supply chain. We're building the operating backbone to support that growth. This is a build role for someone who wants real ownership and a broad mandate, not a seat in a big machine. The Role We're hiring YRI's first Supply Chain & Operations Manager: one person who owns everything outside the four walls. You will decide which orders get made where, manage our vendors and contract manufacturers, plan and buy raw materials, and make sure every order ships accurately and on time. Production happens either on the Jack & Sage floor in Denver or at one of our contract manufacturers. The day-to-day execution is real: a lot of POs, a lot of vendors, a lot of details, and you will own it. But the reason this role exists is problem solving. When something breaks, you figure out why and fix it for good. When a vendor isn't working, you go find a better one. When a process doesn't exist, you design it. If you're a sharp problem solver with great attention to detail who wants to lead the operations of a growing company, this is that role. What You'll Own – SUPPLY CHAIN Order routing & execution • Decide where each order gets made, Jack & Sage's Denver floor or a contract manufacturer, based on capacity, cost, and ship date • Own the order-to-ship flow: POs, production schedules, vendor follow-up, and on-time delivery • Serve as the single operations point of contact for the YRI sales team on ship dates, capacity, and order status • Catch problems before they reach the customer, and fix the root cause, not just the order Vendors & contract manufacturers • Manage YRI's vendor base: leather components, buckles, webbing, custom ribbon, embroidery, and contract manufacturing partners • Hold vendors accountable on quality, cost, and lead time; build scorecards where none exist • Negotiate pricing and terms Raw materials & inventory • Plan and buy raw materials so production never waits on a component • Own inventory accuracy for YRI materials, including stock held at contract manufacturers • Set reorder points, buy quantities, and lead-time buffers Cost engineering & sourcing projects • Build the cost of every belt from the ground up (materials, labor, freight) and find ways to take cost out • Run sourcing projects end to end: find, qualify, sample, and onboard new vendors (for example, a new buckle supplier) • Build the business case and bring clear recommendations to leadership Integration & workflow design • Design new workflows as YRI integrates with Jack & Sage, from order handoffs to systems and reporting • Build SOPs and standard work where none exist today • Define and track supply chain KPIs: on-time delivery, lead time, cost per unit, and stockouts Team leadership • Lead and develop one direct report who owns day-to-day order execution • Be the person the team brings problems to, and the person who solves them What We're Looking For We care more about problem-solving horsepower, attention to detail, and the ability to execute than about a specific resume. We'll teach you apparel, belts, and our vendors. You bring the ability to figure things out. Engineers and analysts — you've solved hard problems with data and logic, and you want to own an operation instead of advising on one. Supply chain, purchasing, and operations professionals — you've managed vendors, POs, or inventory, and you want a broader mandate at a company where your work is visible every day. Required • Bachelor's degree • 2 years of full-time professional work experience • A track record of solving problems on your own; you can point to something you personally figured out and fixed • Exceptional attention to detail: you find the missing number, you don't just report the summary • Strong Excel and data skills • Bias to action and ownership; you run toward problems and follow through to done • Clear, direct communication with vendors, customers, and leadership • Currently live in the Denver metro area (we are not considering relocation) Strongly preferred (nice-to-have, not required) • Degree in engineering, supply chain, or business • Experience in apparel, accessories, sewn goods, or consumer products • Experience in purchasing, vendor management, or inventory planning • Familiarity with an ERP or inventory system Why This Role Is Worth It • Real ownership. You lead all of YRI's supply chain and operations, reporting directly to the COO of Jack & Sage. • Problems worth solving. Cost engineering, sourcing, and integration projects with real dollars attached, from day one. • Visible impact. Your work shows up directly in our margins, our on-time delivery, and our customers' experience. • Growth. High performers have a path to growth and broader responsibility in a fast-growing company. • Benefits. Unlimited PTO, 401(k) match, and health, vision, and dental insurance.

Sales Engineer (Port Washington)

Overview of Position/Company An established fabrication manufacturer is seeking a Sales Engineer to provide technical expertise, collaborate with customers, and support business development. This role focuses on identifying new business opportunities, improving part manufacturability, and supporting prototypes through production, with the opportunity to grow into a leadership role over time. Key Responsibilities Partner with customers and Business Development to identify opportunities and recommend manufacturing solutions Review customer drawings, designs, and specifications for manufacturability and cost improvement Support estimating, quoting, value engineering, prototyping, and new product development Collaborate with Engineering and Operations to ensure successful product launches and production transitions Provide technical presentations, customer support, and manufacturing recommendations Identify opportunities to grow prototype sales and improve prototype-to-production conversion Support continuous improvement initiatives and help develop technical resources Travel to customer locations as needed, up to 25% Qualifications Strong background in metal stamping, fabrication, tooling, or related manufacturing processes Experience in sales engineering, applications engineering, or customer-facing technical support Ability to interpret blueprints and GD&T and assess part manufacturability Working knowledge of 3D CAD software, preferably SolidWorks Understanding of materials, secondary operations, cost estimating, and quoting Bachelor's degree, Tool & Die certification, or equivalent experience preferred Interest in developing leadership skills and growing into a management role over time Salary and Schedule Salary: Up to $95,000 annually, with flexibility for strong candidates Schedule: Full-time, first shift Location: Onsite in Port Washington, WI Travel: Up to 25%

MSP IT Support & Systems Administrator | Networking & Infrastructure (Gaithersburg)

Company Description ImageSys LLC has been providing IT Services, including helpdesk services and consulting, to small and medium-sized businesses in the Washington DC Metro area since 2005. We specialize in delivering enterprise-level solutions tailored to small business needs at affordable prices. Our mission is to minimize IT-related downtime so our clients can focus on growing their businesses. With a focus on proactive support, we partner with various industries and are dedicated to our clients' success, which we believe directly contributes to our growth as well. Local candidates only: Candidates must be located within commuting distance of Gaithersburg, MD, as this role requires onsite visits to client locations in DC metro area. We are only considering local applicants. IT Support & Systems Administrator | Networking & Infrastructure We are looking for a technically strong, hands-on IT professional to join our growing team and support a variety of business IT environments. This role is ideal for someone who enjoys solving challenging technical problems, understanding how technology works, and continuously expanding their technical skills. We're looking for someone who can deliver excellent customer service while handling technical challenges across multiple client environments. Previous MSP experience is strongly preferred and will be our top priority when evaluating candidates. We value someone who understands the pace and demands of supporting multiple businesses, managing competing priorities, and delivering consistent, professional IT support. Technical Experience Systems Administration: Hands-on experience with Windows Server, Active Directory, Entra ID, virtualization, file services, and backups. Windows & macOS: Strong troubleshooting skills across operating systems, desktops, laptops, applications, and hardware. Google Workspace & Microsoft 365: Administration, email troubleshooting, identity management, permissions, and security. Networking & Infrastructure: Practical knowledge of TCP/IP, DNS, DHCP, VLANs, routing, switching, wireless networks, firewalls, and VPNs. Devices & Security: Experience supporting iOS and Android devices, endpoint management, patching, and endpoint protection. Remote Support & Ticketing: Comfortable using ticketing systems and remote support tools, prioritizing tickets, documenting work, and managing multiple open issues. Communication & Customer Service Excellent verbal and written communication skills. Comfortable speaking directly with clients, asking the right questions, and explaining technical issues in clear, understandable language. Professional, patient, and confident when working with users of varying technical abilities. Able to manage client expectations, provide updates, and follow through on outstanding issues. Understands that technical ability and customer service are equally important. The Person We're Looking For Preferably has professional MSP experience supporting multiple business clients and different IT environments. Can multitask, prioritize competing requests, and switch between client environments while staying organized. Can independently troubleshoot technical problems beyond basic help desk tasks. Takes ownership of issues and knows when to escalate. Is genuinely passionate about technology and motivated to keep learning. Personal projects, home labs, virtualization, networking experiments, scripting, or automation are a plus. Is local to the area and comfortable providing onsite support when needed. Growth Opportunity We want someone who is serious about building a long-term career in IT and progressing into higher-level systems administration, networking, infrastructure, and engineering responsibilities. The ideal candidate brings practical experience, strong communication skills, a customer-first mindset, and the motivation to keep developing technically as the company grows. How to Apply Please send a direct message with a summary of your IT experience, MSP background, technologies you've worked with, ticketing and remote management tools you've used, and an example of a technical problem you've independently resolved. Referrals are welcome!

Quality Manager (Whiteland)

The Quality Manager will lead the quality control function of our life science warehouse and distribution facility ; and act as the primary authority for all decisions affecting quality aspects of the operations including processes, policies, work instructions, and implemented practices. The Quality Manager will interface directly with the respective quality counterparts of all clients serviced this location. The Quality Manager will drive the quality culture, establish policies and procedures, oversee implementation of learning management tools and act as the liaison for all regulatory agency interactions and in compliance with the client quality standards for pharmaceutical distribution operations. The position will oversee the Quality Specialist personnel and is accountable for all quality measures of performance for the operations. Key Outcomes: Oversees Quality Indicators Drives the development of quality culture, strategy, policy, warehouse team objectives and overall processes affecting Quality Assurance in conjunction with clients. Interprets and applies applicable GxP regulations/policies to unique and often complex issues. Manages internal and external, routine and non-routine audits/assessments as well as quality projects related to regulatory inspections and potential non-compliance observations. In partnership with the Operations Manager (APX), manages resources, priorities, schedules and/or projects to assure delivery of the operational quality objectives. Leads all projects, programs or team development activities that have GxP compliance implications. Contributes to a quality culture environment that optimizes employee productivity and participation and adds value to the client. Develops warehouse operations team skill sets and knowledge base to ensure ongoing compliance with evolving regulations and expectations for quality performance from the client(s). Directs the activities of one or more direct reports and/or leads a matrix team or business processes, as required for effective management of the quality program. Actively engages in risk management activities to identify effective risk management strategies including the escalation of risks and their solutions. Act as a coach, mentor or trainer to develop a passion for quality in others. Proactively identifies, communicates, and monitors business/regulatory changes that could impact the quality position of the warehouse operations. Provides suitable recommendations/mutual solutions that show measurable quality improvement and added value to internal/external customers. Engages with the business in strategic/operational decisions on behalf of the client(s). Facilitates Achievement of Operations and Quality Performance Expectations Provides leadership with updates on quality measures and performance for the overall warehouse and distribution operations in Phoenix. Prepares and presents account level quality performance to our leadership on a quarterly basis. Acts as new and existing account quality lead on behalf of our company with responsibility for providing new clients with in-depth analysis on quality programs and metrics available through our business out of the Phoenix location. Maintains Customer Expectations Represents the company at customer meetings and quarterly business reviews to provide information and updates on quality performance of the operations. Continually monitors CQA's and CPP's of the operations and makes recommendations on revised policies and procedures in order to maintain world class quality performance. Serves as the point of contact for client quality requests including reporting, investigations, training updates, inspections and CAPA's. Facilitates exceptional response to routine and non-routine client requests for data, fulfilment, reporting, customer service support, problem resolution/investigations, and other operational or quality initiatives. Manages Performance and Systems Reporting Reviews performance metrics to ensure operations personnel adhere to company and client standards, policies, procedures, and defined goals. Reviews and analyzes quality metrics to identify recommendations for operational improvements on a continual basis. Critical Skills, Experience and Education: Bachelor's Degree in Pharmacy, Chemistry, Biology, or relevant discipline. Master's Degree will be considered a plus. 10 to 15 years QA/QC experience in the pharmaceutical industry. Demonstrated teamwork, initiative, and problem-solving skills. Strong analytical, planning and organizational skills with evidence of attention to details. Mastery of current Good Manufacturing, Good Distribution, and Good Documentation Practices, as they apply to pharmaceutical distribution operations. Good Communication and Interpersonal Skills a must. Ability to speak and write English. Spanish fluency will be considered a plus. Strong leadership characteristics and ability to lead in an operations setting is desired. Skills Required: Communication – ability to communicate ideas and data both verbally and written in a persuasive and appropriate manner. Analytical Skills – ability to thoughtfully analyze a wide variety of information and data to make key decisions regarding potential risks associated with product quality or regulatory violations. Teamwork – ability to establish professional relationships and rapport with internal and external peers and higher-level management Proactiveness – ability to anticipate potential problems and risks related to commercial product operations, investigate solutions, and implement preventive actions. Regulatory Understanding – broad based knowledge of domestic and general knowledge of international regulations associated with manufacturing and packaging