Dialysis Nurse Manager

Overview Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits, Sundays off and a positive, mission-driven culture. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers. The Dialysis Nurse Manager is responsible for dialysis facility management and nursing personnel supervision to ensure safe, efficient dialysis treatments for all DCI patients. Compensation: Pay range from $120,000- $130,000 depending on nursing and dialysis experience. $15,000 Sign On/Retention Bonus Benefits: Nurse manager and leadership training program for new and experienced managers Comprehensive medical, dental and vision benefits Life and long-term disability insurance provided at no additional expense to employee Paid time off (PTO) including holidays Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness or medical leave Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent Education reimbursement Employee assistance program Wellness program Among others Responsibilities What You Can Expect: Schedule patients and staff and provide direct patient care when needed Ensure all hemodialysis treatments in the dialysis facility follow DCI policies and procedures Develop and implement standards of care, providing patient care in accordance with ESRD Network, regulatory agencies, DCI’s Quality Assessment Performance Improvement (QAPI) program and the individual clinic’s requirements Plan and provide training and assessments for patient care staff alongside nurse educator Coordinate DCI, QAPI and risk management program implementation with the quality and risk manager Collaborate on patient care initiatives with medical director, social worker, dietitian, charge nurses, technical managers, staff nurses and equipment technicians Integrate unit activities as they relate to patient care, staff education, research projects and unit expansions with clinic operations director and medical director Manage nursing, social work, dietitian, and technical staff supervision with medical director Fulfill supervisory responsibilities in accordance to DCI's policies and procedures and applicable laws Work closely with area operations director on identifying operational efficiencies

Engr 2, Hardware Test

KAYGEN is an emerging leader in providing top talent for technology-based staffing services. We specialize in providing high-volume contingent staffing, direct hire staffing and project-based solutions to companies worldwide ranging from startups to Fortune 500 and Managed Service Providers (MSP) across a wide variety of industries. Description: Position Summary: The R&D Hardware Test Engineer designs, develops, and implements automated electro-mechanical test systems that accelerate product development, improve reliability, and expand lab testing capability. This role focuses heavily on LabVIEW programming, automated data acquisition, test fixture development, and electro-mechanical test design. The engineer partners with mechanical, electrical, and controls engineers to define test strategies, enhance Product Qualification Plans (PQPs), and ensure robust verification and validation of complex pharmacy automation devices. This position expands the lab’s capacity for automation, reliability testing, and infrastructure support while enabling faster iteration, reduced downtime, and higher-quality data across multiple product lines. The R&D Hardware Test Engineer plays a strategic role in test innovation, benchmark program development, and automated test methodologies. Key Responsibilities: Test System Design & Automation Design electro-mechanical test systems and fixtures to support verification, validation, and reliability testing. Develop automated test workflows in LabVIEW including DAQ configuration, control logic, and data handling. Build automation scripts, control interfaces, and bench-level tools to reduce manual testing. Improve or develop PLC-based systems (e.g., DAQ, Arduino platforms). Create benchmark programs and automated sequences to reduce machine downtime and accelerate troubleshooting. Verification, Validation & Test Planning Review Product Qualification Plans (PQPs) and recommend additional test coverage, automation opportunities, and reliability improvements. Partner with mechanical, electrical, and controls engineers to create robust test plans for subsystems and prototypes. Perform hands-on test execution when needed, ensuring accurate data capture and traceability. Develop statistical test methods using LabVIEW, Python, SQL, and Minitab. Data Acquisition & Analysis Build integrated DAQ systems for sensors, motion control, communication technologies, and electro-mechanical devices. Analyze performance data, reliability results, and failure modes to support engineering decisions. Automate data aggregation and reporting for engineering teams. R&D Lab Infrastructure & Reliability Support Increase testing throughput by enabling parallel test setups, cross-training, and automation of key workflows. Reduce lab downtime via preventative maintenance, benchmark testing, and improved system health monitoring. Support computer and networked device configuration across R&D labs. Contribute to lab asset tracking, configuration management, and equipment lifecycle processes. Troubleshoot complex electro-mechanical and automation issues. Contribute to best practices for safety, testing procedures, and ISO-aligned processes. Prototype & Fixture Development Design and assemble rapid prototypes and test fixtures to evaluate the feasibility of new concepts. Perform wiring, assembly, mechanical build activities, and instrumentation setup. Assist with commissioning new test hardware and validating performance. Qualifications Education Bachelor’s degree in Engineering or a related technical field (Mechanical, Electrical, Mechatronics, Systems, Automation, Physics, Applied Science, etc.). Master’s degree is a plus. Experience Experience with verification and validation testing. Hands-on experience designing automated test systems and fixtures. Strong LabVIEW programming background. Experience with computer-controlled electromechanical or networked systems. Exposure to reliability testing, statistical methods, or DFSS. Experience working on cross-functional development teams. At KAYGEN, we are always looking for dynamic, talented and experienced individuals. We invite you to join our team of talented IT professionals, consulting at client locations across the globe. Our culture is team-orientated; we strive to stand by our core values of respect, honesty and integrity. Our team of experienced staffing experts will work with you to find you the best opportunity. For more information, please visit us at www.kaygen.com. Benefits : Free Healthcare Insurance Vision and Dental Insurance 401(k) Retirement Plan Free Life Insurance Sick Time Off Achieve your Kaizen by clicking here. A unique and exclusive talent community supported by Kaygen, that includes programs like: Certifications Mentorship Program Referrals Family and Wellness benefits Continuous Growth and Career Development

Diesel Technician/Mechanic - Roadside Assistance

Position Summary: This diesel technician/mechanic position at Penske is focused on providing top service to our customers who have roadside assistance needs. This position will be responsible for being able to diagnose and repair all types of maintenance issues on the truck in all weather conditions in the safest manner on the side of the road. Qualified candidates will have prior, demonstrated experience in tractor trailer repair and have proficiency in the use of all types of repair tools. Individuals must be willing to drive a Penske Road Assist vehicle that is outfitted with tools and supplies. Major Responsibilities: • Respond timely to road assist calls and repair units by identifying and determining: 1) parts requiring replacement, and 2) warrantable repairs, documented appropriately. • Perform diagnostics and non-road assist call repairs that can be dropped quickly, as needed. • Restock rapid assist vehicle with tools, parts, tires, or anything else required to perform an effective road assist. • Perform maintenance or repairs to road assist vehicle as required. • When not out on road calls, assist with designated in-shop repairs as directed by supervisor. • Other projects and tasks as assigned by supervisor Qualifications: • 2-4 years practical experience with tractor trailer maintenance required • High school diploma or equivalent required • Vocational/Technical or certification preferred • Specialized training in the repair and replacement of vehicle components preferred • Proficiency in the use of shop tools required • Current CDL license with air brake certification required. Applicants must be domiciled in the U.S. and licensed in their state of residence. • Basic computer skills preferred for data entry into maintenance systems. • Ability to work in non-climate controlled conditions required • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice. • Regular, predictable, full attendance is an essential function of the job • As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role. The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years. Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review. • Willingness to travel as necessary within the district (customers yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. • The associate must be able to work safely at heights using applicable ladders and elevated working platforms. • The associate must be able to safely work in all weather conditions. • Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment. • The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. This position also requires the ability to push/pull truck tires on a regular basis that exceed 100 pounds. Shift Premiums - 2nd ($2.00) 3rd ($3.00) Weekends ($2.00) Second shift start times after 11am are eligible for $2.00 per hour shift differential on top of base pay Third shift start time after 9pm are eligible for $3.00 per hour shift differential on top of base pay Salary: $26.25 - $32.79 hourly / negotiable Penske is an Equal Opportunity Employer. About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Job Category: Vehicle Maintenance/Mechanics/Technicians Job Function: Truck Maintenance Job Family: Vehicle Maintenance Address: 4300 Petersburg Rd Primary Location: US-KY-Louisville Employer: Penske Truck Leasing Co., L.P. Req ID: 2600998

Greenhouse Technician, Plant Sampling and Maintenance

100% onsite Experience: Level entry job Previous experience in assembly type work, landscaping, and/or Interest in plants/greenhouse/nursery is helpful to be successful in this position. Looking for someone with any kind plant care experience, preferably greenhouse exp. Strong attention to detail and a good listener. Duties : The incumbent will work inside/outside the greenhouse and headhouse to support the trait Introgression and initiatives by performing the following duties: Sampling genetically engineered plant tissue for DNA and Protein testing in search of desired traits. Planting engineered cotton seeds and maintaining suitable conditions for proper growth. Preparing buffer solution to extract protein from cotton leaf. Assisting in plant selection, transplanting, plant placement, and plant care. Candidates must work very well with others, pay attention to detail, and be able to stand for long periods of time. Greenhouse work will include, but not be limited to: water monitoring, cleaning, hanging harvest bags and harvesting, fertilizing, pruning, crossing, re-clipping and stringing plants, cleaning and trashing. The environment can be very hot. Candidates must pay attention to detail and be able to stand for long periods of time. You will be working in a team setting but also independently. Education : Minimum of HS Diploma or GED is required Bachelor's in Science, Chemistry or Biology degree is preferred

Warehouse Associate

Delaware, OH 1st & 2nd shift 5 day work week, schedule set at time of hire 1st Shift - 5:00am Start time 2nd Shift - 5:00pm Start time Pay: $500-$700/weekly People want to work at Capstone because of our high-performance culture. We build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. Through transparency and open lines of communication, we do the right thing and deliver on our promises. Think you have what it takes? The Opportunity: Warehouse Associates perform a variety of warehouse responsibilities including but not limited to loading, unloading, selecting, freight hauling, auditing, repacking, sorting, palletizing, clean up, housekeeping and other duties as assigned by site leadership. Requirements: High-energy individual with a strong work ethic, the work is fast paced and very physical Lift and carry 25-75lbs, materials handled vary Prior warehouse and/or equipment experience is preferred but we are willing to train the right candidate Why you should work with us: Get paid weekly Benefits-after 60 days of employment Career growth-our company looks to promote from within first Join our travel team, see the country, learn how all our sites operate Paid Training, Safety Incentives Our team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. About the Company: Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, and optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.

Division CFO

Nucor is North America's largest recycler and most diversified steel and steel products company. Since 1969, we've led the industry in developing innovative technologies for recycling scrap into high-quality steels that are all around us, from bridges and buildings to cars and appliances. Basic Job Functions: As a member of the senior leadership team reporting directly to the General Manager, the Division CFO is an integral part of developing and executing on the division’s business strategy. The Division CFO is responsible for driving financial performance, ensuring strong governance and controls, and leadership of Finance, HR, Legal, and IT functions to support the business. Finance Leadership, Risk Management, Compliance, and IT Own the division’s overall financial strategy, to include forecasting, working capital management, and capital allocation. Oversee all financial reporting functions, including accounting close, internal controls, and GAAP and Corporate policy compliance. Understand, monitor, and effectively communicate KPI’s throughout the business to create actionable business insights that drive outcomes. Develop and implement processes and workflows to maximize resources using technology and systems. Provide legal oversight and support through use of internal and third-party legal resources for commercial activities, purchasing contracts, and all other legal activities within the business. Provide oversight for shared service IT functions to ensure division security, teammate support, and technology advancement to support division strategies. Human Resources Leadership Lead division talent strategy, including talent acquisition and teammate growth and development. Ensure consistent application and administration of HR policies. Leadership, Strategic Planning, Business Partnership, and Team Development Lead, nurture and advance the Nucor culture. Coach and develop other leaders and high performing teammates. Actively participate and drive the division’s safety efforts Actively participate in the development and execution of the overall business strategy to support long-term profitable growth. Build strong cross-functional partnerships to lead across the business. Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times. Compensation Data: Base salary ranges from $135,000–$170,000, depending on experience, training, and education. This role is also eligible for incentive compensation, including a division-based ROA bonus (up to 109% of base salary), enterprise profit-sharing (10-year average of 14.14% in cash and 401(k) contributions), and an equity bonus of up to $116,000. Minimum Qualifications: Advanced degree in an applicable field, CPA, CMA or MBA At least three years of work experience in financial related leadership positions Preferred Qualifications: Prior leadership experience in a manufacturing business. Prior leadership of HR department Knowledge and competency in contract language. Advanced Excel skills. Experience utilizing AI tools to drive efficiencies in business functions. Willingness to relocate for future leadership opportunities within Nucor.

EVS - Housekeeper I, Part Time 3rd Shift

PURPOSE OF THIS POSITION Performs day-to-day housekeeping activities to assure facility is maintained in a neat, clean and safe manner. Complies with federal, state and location standards, guidelines and regulations governing the facility and as may be instructed by the Director of Environmental Services. JOB DUTIES/RESPONSIBILITIES Duty 1 : Delivers a clean environment performing duties as assigned to EVS policies and procedures. Does this in compliance with Joint Commission Standards, Federal, State, and Local Regulatory Agencies. Duty 2 : Completes Hard Floor Care, strips, waxes and buffs floors, cleans, shampoos, disinfecting carpets and upholstery as assigned. Duty 3: Moves furniture, equipment and supplies in a safe and responsible manner utilizing good body mechanics to enhance a safe environment. Duty 4: Distributes and handles clean and soiled linen as assigned. Duty 5: Turns in department documentation within established time frames (daily sheets/monthly sheets and request for time off) Duty 6 : Attends and participates where/when requested in educational, in-services, process improvements, accreditation processes and customer service/satisfaction as required and actively participates in staff meetings. REQUIRED QUALIFICATIONS Must be able to read, write and speak English in order to follow oral and written directions and document completion or status of assignments. Knowledge of simple mathematics required for determining supply usage and completion of time schedule reports. Positive service-oriented interpersonal and communication skills required. Individual must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his/her assigned unit/department. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient status. Interpret the appropriate information needed to identify each patient’s requirements relative to their age-specific needs and to provide the care needed as described in the area’s policies and procedures. PREFERRED QUALIFICATIONS High school graduate or GED equivalent Ability to operate environmental service equipment PHYSICAL DEMANDS This position requires a full range of body motion walking, lifting, bending, climbing, and standing. Must be able to lift, push, pull and move furniture, equipment, supplies and handle infectious/hazardous waste materials in a safe manner. The individual associate must be able to lift fifty pounds and reach work above the shoulders. The associate must be able to operate heavy equipment, auto scrubbers, high speed machines and power washers. The individual must have good eye-hand coordination and excellent verbal communication skills to perform daily tasks. The associate must have corrected vision and hearing in the normal range. This position is classified “at risk” for possible occupational exposure to blood borne pathogens (HBV, HIV, etc.)

Forklift Driver

Forklift Driver - Nights Location: Chippewa Falls, WI Salary: $23.79/hour $2.50/hour 2nd shift premium We are looking for a Forklift Driver to carry out our company mission of maintaining an inclusive culture of trust, honesty, humility, integrity, and candor in our dealings with others, ourselves, and our communities. Who are we? Premium Waters is the 2nd largest bottler of private label bottled water products in the U.S.A. We are committed to providing high quality bottled water in an environmentally friendly manner. Our Teams focus on proactively supporting safety, understanding sustainability, and building lasting relationships. Your part in our story: The Forklift Operator will be responsible for loading and unloading products to/from trailers to/from racking or floor storage, processing shipping paperwork and assisting truck drivers. They will also be expected to eventually cross-train for operating production machinery such as palletizers and pallet-wrappers, preparing product for shipment, and loading product into trailers or racks. - Unload trailers from other PWI plant or vendors, place products in assigned locations. - Load trailers with customers’ products, use computer to ship orders and assist truck drivers as needed. Once trained in warehouse, get trained as line driver: - Operate pallet former and pallet wrapper, troubleshoot as necessary. - Supply raw materials to the production line to maintain an even flow of production. - Pull pallets from line and place in trailers or racking. - Complete all prescribed quality checks in a timely and correct manner. - Maintain a clean, organized workspace free from hazards. Must follow all established Good Manufacturing Practices. Work 5pm-5am on a 2-2-3 shift schedule: Work: Monday & Tuesday – Off: Wednesday & Thursday – Work: Friday, Saturday & Sunday Off: Monday & Tuesday – Work: Wednesday & Thursday – Off: Friday, Saturday & Sunday Why work with us? We strive to foster an environment that celebrates differences in our teams at all PWI locations. We recognize that a diverse and inclusive workforce results in better decision-making, faster and more innovative problem solving, and creates a safe and welcoming environment for everyone. Benefits include: Medical, Prescription Drug, and Vision Program –on DAY ONE Dental – on DAY ONE A generous PTO program -112 hours in your first year! Paid Parental Leave Gym Reimbursement Program and Company Paid Wellness Coach Online Virtual Care Company Paid Life Insurance for Employee, Spouse, Children Company Paid Long and Short-Term Disability Company Paid Employee Assistance Program Flexible Spending Account Education/Tuition Reimbursement Program – to supplement your current skillset or advance to a higher position. 401(K) – Company Match 100% up to 4% Bereavement Leave Volunteer Time Off Program Holiday Pay Employee Water Program – Free Water Referral Bonus Daily Pay About you – preferred requirements for this role High school diploma or equivalent. Previous forklift experience required, at least 2 years preferred Ability to work a flexible schedule as needed Basic reading, writing, and math skills Able to work 5am-5pm on a 2-2-3 rotation, including every other weekend must be involved and committed to safety. This must be a team effort. Together, we can prevent accidents and injuries and keep each other safe and healthy in the work that provides our livelihood.

Truck Driver - Local Class A - Penske Logistics

Immediate Opportunities: Full-time Local Class A CDL Truck Drivers • Earn $30.60 per hour plus overtime after 40 hours • Local, home daily • $5000 retention bonus • Driver referral bonus program up to $5000 per referral What you will do: • Light touch freight delivering palletized groceries in WA and OR • Customer assist unloading with use of electric pallet jack • Home daily Schedule: • 5-day weekly work schedule and weekends required • 2 consecutive days off • 11 pm to 3 am dispatch range • Average 55-hour work week, potential to work a 6th day with incentive You will drive: • Late model, Penske Truck Leasing trucks • Best-in-class specs designed for comfort Comprehensive benefits package includes: • Paid vacation and holidays day 1 • Generous retirement benefits • Excellent health care coverage-medical, dental, and vision • Short and long-term disability; life and AD&D insurance • Company-provided uniforms and safety footwear • Employee discount benefit program • Driver referral bonus program up to $5000 per referral • Safety incentive program • Premier Driver Recognition Program Our excellent benefits plan keeps associates and their families happy, healthy and secure. To learn more visit https://penske.jobs/benefits/ Why Penske? Ready to put your truck-driving career in high gear? Make the shift and fuel your career as a CDL Class A Truck Driver for Penske. When you join Penske, you join a team of professional truck drivers committed to delivering products safely and on time. And we’re proud to haul freight for some of the world’s leading brands. (Yes, we’re more than just the yellow trucks.) But it’s more than that. It’s about incredible customer service and building relationships with your accounts. When you drive for Penske, you’re representing Penske, but you’re also representing your clients. In fact, you’ll probably be driving their branded trucks and wearing their uniform. You’ll be on the move with Penske and so will your career. We have tons of training opportunities for you. And with locations across the nation, you can also move to a new city. Best of all, you’ll be with a stable, nationwide company that is known for having the best equipment, great management, clear communication and a fantastic safety record. We pay every Friday, and for most of our driving positions, you’re home daily. Yes, daily. Are you ready to take it to the next level? Come drive for Penske. Qualifications: • Valid Class A CDL required. Applicants must be domiciled in the U.S. and licensed in their state of residence • Currently hold, or ability to obtain, a non-excepted interstate DOT medical card required • 1 year of documented tractor-trailer experience in the last 3 years required, or 2 years of documented tractor-trailer experience in the last 5 years • 3 years DMV/MVR record with two or fewer moving violations or accidents • In order to be compliant with federal law (49 C.F.R. 391.11(b)(2)), this role requires English language proficiency • Work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. • This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: • The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The associate must be able to see and hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to lift and/or move up to 50lbs/23kg and may occasionally lift and/or move up to 100lbs/45kg. • The associate must be able to legally operate a motor vehicle and safely and frequently enter/exit the vehicle as well as the rear cargo area. Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Driver Job Family: Drivers Address: 3707 Hogum Bay Rd NE Primary Location: US-WA-Lacey Employer: Penske Logistics LLC Req ID: 2513761

Desktop support Technician

Job Role – Desktop Support Technician Job Summary Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 2-3 years’ experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or related field. b) CompTIA A, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA’s. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support.