Senior Manager, Technology Delivery (Finance & Supply Chain)
It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. Position Overview: Dutch Bros is on a mission to make a massive difference one cup at a time. We're a high-growth, people-first company that values "love, acceptance, and kindness". Behind every cup we serve is a complex, high-speed ecosystem of finance and supply chain operations, and we are seeking a senior leader to own the technology that powers it all. This isn't a back-office role; you are a key strategic partner to our Finance and Supply Chain leadership, responsible for the complete lifecycle-from delivery to support-of our most critical corporate applications. You will lead the "Goods-to-Ledger" technology pipeline, ensuring our core ERP, Inventory Management (IMS), and Financial Planning (FP&A) systems are stable, scalable, and secure. The ideal candidate is a "culture translator" and a "people-first" leader. You embrace the "hustle with heart" and understand that our work is "relational, not transactional". You will be responsible for hiring, mentoring, and building "compelling futures" for a high-performing team of technical experts. You thrive in a fast-paced environment, can create compelling business cases for new technology, and can confidently present your strategic roadmap to C-level executives. Job Qualifications: Experience: 10 years of progressive experience in IT/Technology, with at least 5 years in a people leadership position responsible for hiring, mentoring, and staff development. Education: Bachelor's degree in Computer Science, Information Systems, Finance, Business, or a related field. An MBA or relevant Master's degree is preferred. Finance Domain Expertise: Proven experience managing a portfolio of financial applications. Deep functional understanding of core finance and accounting processes, including Procure-to-Pay (P2P), Record-to-Report (R2R), and the financial close. Supply Chain Domain Expertise: Proven experience managing a portfolio of supply chain applications. Deep functional understanding of inventory and supply chain management, inventory control, and demand forecasting. Core Technical Expertise: Deep, hands-on experience managing a modern, hub-and-spoke ERP system (e.g., NetSuite, Microsoft Dynamics 365, Oracle, SAP) as the central hub. Direct experience managing and integrating best-of-breed "spoke" applications, such as WMS (e.g., Blue Yonder, Manhattan), FP&A platforms (e.g., Anaplan), and Spend Management tools. Strong understanding of system integration methodologies, APIs, middleware, and managing the "integration layer" between disparate systems. Business Acumen & Executive Presence: Demonstrated ability to create and present complex business cases , ROI/TCO analysis, and technology roadmaps to executive (C-suite) stakeholders. Extensive experience in IT budget management (CapEx/OpEx) and strategic planning. Strong vendor management and contract negotiation skills. Preferred/Desirable Qualifications: Experience in a high-growth, multi-site retail or food & beverage company. Direct experience with systems in a publicly traded company and familiarity with SOX compliance best practices. Professional certifications (e.g., PMP, ITIL) are a plus. Location Requirement: This role is located in Tempe, Arizona. This position is required to be in office 4 days per week (Mon-Thurs); Fridays are optional remote work days. Key Result Areas (KRAs): Application Stability & Performance: Ensure the stability, security, and scalability of all critical Finance and Supply Chain applications. Strategic Project & Roadmap Delivery : Lead the successful, on-time, and on-budget delivery of the technology roadmap for Finance and SCM. Business Partnership & Stakeholder Satisfaction: Act as a trusted strategic partner, ensuring technology solutions meet and exceed business needs. Team Leadership & Development : Build a world-class, engaged, and effective team of technology professionals, fostering a "compelling future" for all members. Financial & Vendor Management: Manage the application portfolio as a business, optimizing spend, managing vendors, and justifying all investments. Governance, Risk & Compliance: Protect the company by ensuring all applications and processes are secure, compliant, and auditable. Skills: People Leadership & Mentoring Strategic Planning & Execution Financial Acumen & Budget Management Vendor & Contract Negotiation Executive Communication & Presentation Business Case Development Change Management Stakeholder Analysis & Management Collaborative Critical Problem Solving Physical Requirements: In-Office Environment: Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions Must be able to collaborate in-person with occasional impromptu in-person meetings Office Conditions: Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels Mobility : Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches. Must be able to occasionally move or lift office items up to 25 pounds Hearing Requirements: Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed. Reading and Writing Proficiency: Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job-related tasks effectively. Vision Requirements: Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed. Technology Proficiency: Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software. Effective Communication: Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office communication tools. Compensation: DOE If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!
