Sales Director - (Atlanta, GA) (Atlanta)

1 week ago Be among the first 25 applicants ShipperHQ is a trusted leader in the e-commerce shipping space, with over 15 years of experience helping merchants deliver better checkout experiences. Founded in 2009, we power shipping logic and checkout optimization for thousands of brands, from DTC disruptors to enterprise retailers, in 150 countries. Based in Austin with a global team, we’re a fast-moving, product-led company shaping the future of e-commerce logistics. What You’ll Do: We’re seeking a dynamic, data-driven Sales Director to accelerate growth across SMB and Enterprise segments. This is a high-impact, quota-carrying leadership role for someone who combines analytical precision, commercial creativity, and a hands-on drive to close major deals while directly leading our sales team. You’ll lead a motivated team and refine the go-to-market strategy in a constantly evolving environment. If you love winning fast, improving systems, and inspiring others to outperform expectations, this role is for you. Lead & Inspire: Build, mentor, and motivate a high-performance sales organization focused on exceeding targets and improving close rates on a predominantly inbound pipeline. Own the Revenue Engine: Define and execute a scalable inbound-led sales strategy aligned with company goals, while layering in targeted outbound and ABM where it makes sense. Own the revenue number, personally and through the team: Carry a quota while leading the broader team, ensuring clear accountability for pipeline, forecast, and revenue outcomes. Own the full SMB and Enterprise sales motions: Run and continuously refine sales processes for both high-velocity SMB deals and longer-cycle Enterprise opportunities, ensuring repeatability and clear stage definitions. Close Complex Deals: Personally engage in strategic negotiations and enterprise opportunities, ensuring critical wins are brought across the line. Optimize Systems & Data: Use analytics and HubSpot to improve forecasting, conversion efficiency, and pipeline visibility. Cross-Functional Leadership: Partner closely with Marketing, Product, and Customer Success to optimize lead quality, customer experience, and retention. Scale channel-led revenue: Collaborate with and enable key channel partners (e-commerce platforms, agencies, and technology partners) to drive pipeline. What We’re Looking For: 5 years in sales leadership, including experience scaling high-performing teams in SaaS or e-commerce. Channel sales experience, including working with technology and agency partners to build joint go-to-market plays, partner enablement, and shared pipeline targets Proven record of improving close rates and accelerating revenue growth. Strong analytical and technical skills; fluent in pipeline metrics and conversion optimization. Deep working knowledge of HubSpot or equivalent CRM tools. Proven success operating in an inbound-led environment, including experience optimizing lead response, routing, SLAs, and conversion from MQL → SQL → closed-won Strategic thinker with entrepreneurial instincts; thrives in agile, fast-changing environments. Exceptional communication and negotiation skills with a history of closing complex deals. Experience in capital-efficient, ROI led organizations preferred. Bachelor’s degree in Business, Marketing, or a related field (MBA a plus). Why ShipperHQ? This is a highly fast-paced environment where no two days will look alike. For the right candidate, with the right attitude, there are fantastic opportunities for career progression. We are an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping. You will learn more at ShipperHQ in a year than you would in 3 years at other companies, thanks to our collaborative learning culture that fosters continuous growth and innovation. Benefits and Perks: Collaborate with a motivated team, directly tying your results to organizational success 22 days of PTO plus public holidays 401k Match Medical, Dental, and Vision Insurance Maternity and Paternity Leave This is a remote, full-time position based in Atlanta, Georgia Compensation is based on experience At ShipperHQ, we’re proud to be a team that’s as diverse as the merchants we serve. As a member of the e-commerce community, we take responsibility to empower shops large and small to grow and thrive through the power of technology to heart. With honesty, responsiveness, and innovation at the center of all we do, we remain committed to hiring the right people for the job, regardless of race, background, religion, or eccentricity. Referrals increase your chances of interviewing at ShipperHQ by 2x Get notified about new Sales Director jobs in Atlanta, GA . J-18808-Ljbffr

Director, Airport Research Programs & Portfolio Strategy (Washington)

Job Description Summary NOTE A COVER LETTER IS REQUIRED FOR CONSIDERATION Provides leadership, implementation, ongoing management, and evaluation for assigned program area(s), delivering a complex and diverse portfolio of transportation research projects. The role combines portfolio-level accountability with management of high-visibility research initiatives. Responsible for developing the overall budget, including staffing requirements, and ensures the successful delivery of the full portfolio of projects in alignment with division priorities and organizational standards. Maintains internal and external relations. Serves as a key member of the Cooperative Research Programs (CRP) leadership team, contributing to CRP-wide leadership, decision-making, and strategic direction. The Transportation Research Board (TRB), a division of the National Academies of Sciences, Engineering, and Medicine, provides leadership in transportation innovation through objective, evidence-based research and convenes experts from government, industry, and academia to address complex transportation challenges. Within TRB, the Cooperative Research Programs (CRP) are applied research programs—including the National Cooperative Highway Research Program (NCHRP), Transit Cooperative Research Program (TCRP), Airport Cooperative Research Program (ACRP), Behavioral Traffic Safety (BTSCRP), and others—that develop practical, implementable solutions to current and emerging transportation issues through stakeholder-driven research and collaboration. Exercises substantial independent judgment in overseeing project portfolios, resolving complex issues, and engaging with volunteers and sponsors. Incumbent deals with important or controversial issues where effective persuasion, negotiation, and compromise are critical. Responsibilities Research Portfolio Leadership & Accountability In consultation with the CRP Director and Deputy Director, maintains a balanced, high-quality portfolio of projects/programs for assigned program area. Establishes a vision and working strategy for activities conducted within the program area. Provides leadership and full accountability for the delivery of a diverse portfolio of applied transportation research projects spanning assigned program area. Ensures projects are consistently delivered on time, within scope, and in alignment with TRB and National Academies standards for rigor, relevance, objectivity, and usefulness. Monitors overall portfolio performance, proactively identifying risks, dependencies, and resource constraints; implements corrective actions to ensure successful outcomes. In addition to overall management responsibility, leads selected complex or high-profile research projects, including contractor oversight and delivery of final products. Collaborates with Chair, panel members, and volunteers to convene groups, develop materials to support their work, plan and facilitate meetings and discussions, and resolve conflicts and encourage productive interactions. Provides guidance in the conduct of their work. Advises the Deputy Director and Director and contributes to leadership discussions on portfolio performance, emerging issues, and resource needs. Performance Management & Staff Development Responsible for the overall performance, engagement, and development of staff, including senior-level project managers. Establishes clear, measurable performance goals aligned with program area priorities and holds staff accountable for results. Actively manages individual and team performance through regular feedback, coaching, and formal performance evaluations. Coaches, mentors, and develops staff to build technical expertise, leadership capability, and succession readiness. Provides leadership and mentors employees. Trains and develops employees to successfully perform current responsibilities and encourages development of staff for future roles. Forms effective teams and cultivates a work environment that fosters teamwork. Interprets and ensures consistent application of organizational policies. Initiates personnel actions, including performance and compensation reviews and if needed, disciplinary actions. Assigns work, sets priorities, and balances workloads to ensure effective execution of the full portfolio. Program Execution & Strategic Alignment Translates division and program priorities into integrated work plans and measurable outcomes. Contributes as a member of the CRP leadership team to program planning, policy development, and operational decision-making. Plans, conducts, and directs work. Oversees the management of projects, assembles or oversees the assembling of committees, and provides oversight and guidance to the conduct of their work. Oversees quality assurance efforts. Participates in business planning, conducts status meetings, coordinates logistical issues, and implements planning, scheduling, and procedural changes. Exercises independent judgment in resolving operational, project, and personnel issues, escalating only strategic, fiscal, or reputational risks as appropriate. Identifies opportunities to improve program delivery, efficiency, and impact across the portfolio. Ensures effective oversight of project tracking, reporting, and documentation across program area portfolio. Monitors team workflows and resource allocation to ensure efficient and effective operations. Promotes consistent use of project management systems and tools. Identifies and implements improvements to workflows, project management practices, and team processes. In partnership with financial staff, oversees financial management of program area. Participates in business planning, conducts status meetings, coordinates logistical issues, and implements planning, scheduling, and procedural changes. Committee & Volunteer Leadership Provides support and guidance to volunteer committees and research panels, including facilitating discussions, resolving complex issues, and addressing sponsor priorities. Navigates consensus-driven environments involving diverse technical, institutional, and stakeholder perspectives. Ensures compliance with TRB and National Academies governance, ethics, and conflict-of-interest requirements. Sponsor & Stakeholder Engagement Serves as a primary point of contact for sponsors and stakeholders across the program area’s portfolio. Leads project- and portfolio-level briefings, reviews, and strategic discussions. Addresses sponsor concerns and contractor issues independently within delegated authority. Coordinates with the CRP Director and Deputy Director and TRB senior leadership on sensitive or high-impact matters. Maintains communication and productive working relationships with program volunteers. Sets agenda and oversees meeting arrangements. Oversees outreach efforts, including dissemination. Conducts speaking engagements, participates in outside committees, and represents program/committee at internal and external meetings. Communication & Collaboration Maintains communication and productive working relationships with program volunteers. Prepares executive-level written materials, including project summaries, briefing notes, and decision memoranda. Communicates clearly and effectively with staff, volunteers, contractors, sponsors, and leadership. Collaborates across CRP teams and TRB units to support integrated program outcomes and shared priorities. Requirements Required Knowledge, Skills, and Abilities Knowledge of cooperative or committee-driven research programs and familiarity with transportation research sponsors and policy environments. Understanding of the National Academies’ mission, structure, and culture. Strong organizational, analytical, and problem-solving skills, with the ability to manage complex portfolios and competing priorities. Strong written, verbal, and interpersonal communication skills, with the ability to effectively engage and influence stakeholders at all levels. Ability to negotiate funding and manage high-risk or complex research initiatives. Ability to train, develop, and support staff. Ability to operate with substantial independence, sound judgment, and discretion in a complex organizational environment. Ability to solve complex problems involving significant variety and to serve as a resource to others in resolving issues. Ability to work effectively in team-based settings and build and sustain collaborative relationships across departments and stakeholder groups. Ability to perform effectively in complex, high-impact environments with multiple priorities and demands. Minimum Education/Training Requirements Ph.D. in a discipline relevant to transportation, public policy, research management, or a closely related field; or a master’s, or bachelor's degree in a relevant discipline with significant professional experience demonstrating advanced subject matter expertise, leadership in complex projects or programs, and independent research, analysis, or policy development responsibilities. Minimum Experience Ten years of related professional experience. Demonstrated impact on the advancement of science or policy through the successful completion of National Academies’ activities or equivalent outside activities and through effective dissemination of these activities. Significant experience managing applied

Vice President of Business Development (Dallas)

Job Location: Dallas / Fort Worth Area - Dallas, TX Position Type: Full Time Job Category: Business Development THE OPPORTUNITY This is a build and lead role. Principle Services is at a critical inflection point: growing fast; with a small, talented Business Development (BD) team in place; a CRM in place; analytics infrastructure being built; and a clear revenue target that requires disciplined execution. While there is a good foundation established for the BD department, this role will require someone who can strategically improve processes, data, and frameworks to meet organizational growth goals. The Vice President of Business Development will lead and develop the BD team (sales, proposals, and marketing) and serve as a member of the PS Leadership Team. You will own the pipeline health, the team's performance, and the team's contribution to company growth and overall success. You will also play a key role in executive level client conversations, adding credibility alongside PS leadership and operations. If you are energized by the power industry; love developing people, processes, and tools; have an entrepreneurial mindset to continue to build a company; can drive cross department collaboration and engagement through influence, and enjoys metrics to support strategic decision making this role is for you. ROLE AT A GLANCE WHAT YOU WILL OWN Team Leadership & Development (Primary) Lead, coach, and develop a full time BD team including Business Development Managers, Proposals, and Marketing staff, as well as other team members that support business development efforts, but may not reside directly on the BD team. Accountable for empowering, building, and inspiring the BD team to get the job done; including hiring, developing, and when necessary, making changes to ensure the right people are in the right seats. You will be empowered to make those decisions in partnership with executive leadership. Set clear individual and team expectations tied to measurable outcomes. Hold the team accountable with candor and care. Empower and grow a team that represents who we are as a company and creates opportunities. This means that all proposals, marketing materials, and sales efforts clearly represent our culture, quality, and safety. Participate as a member of the PS Leadership Team, contributing a BD lens to all company level strategic conversations, not just functional updates. Coordinate with other functional leaders to create optimal cross functional solutions when the BD function is involved. Serve as the BD function's voice in weekly L10 meetings, Quarterly Rocks, and the Annual planning process. Pipeline Health & BD Metrics Own new client account acquisition and existing account expansion to meet revenue targets and revenue performance for the company each year. Establish revenue targets with Leadership team during annual planning, plan resource needs, and develop strategies to hit the targets and execute. All revenue must meet profitability expectations. Own and continually improve BD metrics. Report on client success, pipeline health, leading indicators, and conversion trends in a transparent and proactive manner. Help leadership make informed decisions. Serves as an escalation resource for at risk client accounts, partnering with delivery teams to diagnose issues and drive resolution, to support overall client success. Collaborate with stakeholders on KPI development, data flow, and dashboard buildout. Maintain a healthy pipeline of prospective work relative to revenue targets. Ensure Salesforce data integrity: every opportunity current, staged, and clear accountability, with opportunity dates and weighted value maintained. Identify and escalate pipeline risks before they become revenue misses. Industry Presence Develop and maintain relationships with key accounts in the Company's targeted growth areas. Maintain knowledgeable on industry trends that will inform PS strategic growth efforts and share that information with relevant internal stakeholders. Drive efforts to expand our geographic footprint into targeted areas in partnership with other Leadership team members. Assist the business development team by joining and/or calling on potential client Leaders to add credibility and close new relationships. Senior Leaders will support closing key accounts during your first year and at critical times. Your job is to build self sufficiency, not depend on the support indefinitely. Lead the company’s effort at key industry conferences and represent PS at a senior level. Understand basic commercial terms and risks to effectively support contract negotiations. Time Allocation (Approximate) 50% Team leadership, coaching, pipeline management, BD metrics, leadership team participation; 30% Strategy, account planning, CRM oversight, cross functional collaboration; 20% Client facing travel and industry engagement. Qualifications WHAT YOU MUST BRING: NON NEGOTIABLES Leadership Maturity Demonstrated track record of developing a small, growing sales team; not just managing one. This is an entrepreneurial position entrusting the right Leader with the resources and tools to build and scale a dynamic Business Development engine. Comfortable giving hard feedback and comfortable receiving feedback. Has led through ambiguity and rapid growth, not just steady state management. Understands and deeply advocates that Safety, Quality, and Culture of the Company must be maintained in parallel with revenue growth. Respectfully works with stakeholders across the company to obtain support as needed. Accountability Orientation Comfortable embracing and being accountable to the growth and revenue goals of the organization. Does not hide behind narrative when numbers are soft. Reports reality, then proposes solutions. Has personally owned a revenue or pipeline target and missed one. Can articulate lessons learned from both successes and misses. Builds and refines metrics and systems to provide visibility, not because of a requirement, but due to a personal unwavering desire to win. Industry Experience and Credibility Minimum 10 years in electric utility, transmission & distribution, generation, or directly adjacent infrastructure industry. Has sold or led BD efforts at the owner/utility level: understands how owners think, how decisions get made, and how relationships convert to contracts in this industry. Comfortable in a room with utility executives without needing a technical expert present and can credibly represent PS in front of construction, operations, engineering, and project management counterparts. WHAT WE'D LOVE YOU TO BRING CRO potential: you see yourself growing into a Chief Revenue Officer role as PS scales. Has made the transition from individual contributor to sales leader and can speak specifically to what they learned and where they struggled in that shift. Experience leading with data in Salesforce or comparable CRM. Experience leading Business Development from a place of analytical maturity and advanced reporting would be a strong value add. Familiarity with AI assisted sales tools, proposal automation, or analytics platforms. Comfort with emerging tools is a plus, not a prerequisite. Experience building or managing a proposal function, not just contributing to one. Existing relationships with electric utilities and/or developers in Texas, Oklahoma, Louisiana, and/or Arkansas markets. Experience operating within EOS/Traction or a similar structured operating system. Bachelor's degree in Business, Marketing, Engineering, Construction Management, or related field. WHAT THIS IS NOT This is not a role for someone who needs to build “perfect” strategy before they execute. The strategy framework and processes are mostly in place, and we need someone who can ‘hit the ground running’, immediately engaging in BD activities to hit and exceed existing revenue goals. This is not a pure hunter role. If you only want to sell, this is not the right fit. This is not a pure strategy role. If you are not willing to be in front of clients performing the BD function, this is not the right fit. This is not a role for someone who is uncomfortable with metrics or sees accountability systems as a lack of trust. This is not a role for someone who needs to be the smartest person in the room. PS has strong operators. We need a BD leader who makes them better. This is not a role for someone who is intimidated by challenging goals, hard conversations, and complex problem solving. This is not a role for someone that does not want to cross collaborate with various departments across the organization to achieve results. WHY THIS ROLE IS WORTH YOUR ATTENTION PS is real, growing, and profitable (>40% growth each of the last 3 years and expecting >50% this year). PS has been established for over 7 years. This is not a startup company without structure or a foundation, but still offers an entrepreneurial spirit for someone to make their mark. The BD infrastructure is being built right now. You will inherit a function that is being upgraded, not neglected. The BD team in place is talented and stable. Leadership has managed this transition thoughtfully. The team you lead has talent who will make you look good if you invest in them. Senior Leaders will close opportunities with you. You are not alone in the commercial effort. There is a path to CRO as PS grows. This role is designed to grow with the company. DISCLAIMERS: This job description is int

Senior Staff Engineer - Flutter (Dallas)

Senior Staff Engineer – Insurance Technology GEICO is seeking an experienced Senior Staff Engineer with a passion for building high‑performance, low‑latency platforms and applications. The role focuses on driving the insurance business transformation and delivering enterprise‑class business applications across a hyper‑growth environment. Responsibilities Focus on multiple areas and provide leadership to engineering teams Own complete solution across its entire life cycle Influence and build vision with product managers, team members, stakeholders, and other engineering teams to solve complex problems for building enterprise‑class business applications Accountable for the quality, usability, and performance of technical solutions Lead in design sessions and code reviews to elevate the quality of engineering across the organization Utilize programming languages such as Kotlin, Swift, JavaScript, TypeScript, Dart Mentor team members professionally to help them realize their full potential Consistently share best practices and improve processes within and across teams Qualifications Expertise in at least two modern programming languages such as Kotlin, Swift, JavaScript, TypeScript, Dart In‑depth knowledge of computer science data structures and algorithms Knowledge of dependency injection, state management, and reactive programming (Streams, Coroutines, RX) Knowledge of developer tooling across the software development life cycle (task management, source code, building, deployment, operations, real‑time communication) Deep understanding of modern architecture and design patterns Strong understanding of testing strategies and debugging practices Passion for solving complex problems Excellent communication skills Ability to excel in a fast‑paced, startup‑like environment Experience 8 years of professional software development experience in Mobile and Web frameworks/SDKs such as Flutter, Android, iOS, React, and Angular Experience building production applications using Flutter and Dart Experience working with modern mobile and web software design patterns Experience building the architecture—architecture, design patterns, reliability, and scaling—of new and current systems Experience with CI/CD and infrastructure as code Experience developing against REST APIs Experience building features and components in a large codebase Experience with application monitoring tools and performance assessments Education Bachelor’s degree in Computer Science, Information Systems, or equivalent education or work experience Salary $120,000.00 – $260,000.00 annual, based on scope and responsibilities, experience, and market factors. Benefits Comprehensive Total Rewards program: personalized coverage for employees and families Financial benefits: market‑competitive compensation; 401(k) with 6% match; performance incentives; tuition assistance Access to mental health care and fertility/adoption assistance Workplace flexibility and GEICO Flex program: ability to work from anywhere in the US up to four weeks per year Equal Employment Opportunity Statement The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants. J-18808-Ljbffr

Director Product Marketing, Commerce (New York)

Senior Director Product Marketing, Commerce Role summary and responsibilities for the Senior Director of Product Marketing — Commerce at Skai. This role leads the go-to-market strategy, positioning and messaging, competitive intelligence, and cross-functional leadership to ensure Skai’s commerce media solutions stand out in a fast-moving market. The Senior Director will partner with Product, Sales, Client Success, and Corporate Marketing to craft narratives that enable teams to win and to deliver measurable value for brands and agencies across retail media, offsite channels, and emerging commerce opportunities. This role reports to the VP Product Marketing & Enablement. Key Responsibilities Go-To-Market Strategy: Lead end-to-end GTM strategy for commerce media products from market analysis to launch to post-launch adoption; partner with Product Management to align roadmaps with market opportunities and client needs; build integrated launch plans that drive revenue and position Skai as a leader, optimizing plans based on market feedback and data. Positioning & Messaging: Own and refine positioning for Skai’s commerce media solutions to differentiate from competitors; develop messaging frameworks for brands, agencies, and partners from executive to practitioner levels; ensure consistent storytelling across customer touchpoints. Competitive & Market Insights: Lead competitive intelligence to identify market shifts, threats, and opportunities; translate industry trends and customer research into actionable recommendations that shape GTM priorities, sales plays, and product direction. Cross-Functional Leadership: Serve as commerce media subject matter expert; collaborate with Sales Enablement to build tools, pitch materials, and training; inform product strategy based on adoption and market feedback; coordinate with Corporate Marketing on thought leadership, events, and demand generation; align teams for cohesive launches and campaigns. Position Requirements 10 years in product marketing, with at least 5 years focused on retail or commerce media Proven track record of leading successful GTM strategies for enterprise SaaS solutions Deep understanding of retail media, display, social commerce, and omnichannel advertising Exceptional communication and storytelling skills, with ability to translate technical concepts into business value Strong leadership skills with experience influencing cross-functional stakeholders and executive teams Analytics mindset, able to leverage market and performance data to drive strategy Comfortable operating in a high-growth, fast-paced environment We are hybrid for the long term, with a mix of home and office work (three days in office per week). The annual salary range for this position is $150,000–$165,000, with eligibility for additional quarterly bonus compensation through Skai’s incentive plans. Details provided during recruitment. Equal Opportunity Employer Skai, Inc. is an Equal Opportunity Employer. We value a diverse, equitable, and inclusive workplace. Applicants shall not be discriminated against for race, religion, sex, national origin, ethnicity, age, disability, or other protected status. We encourage applicants from women, people of color, and LGBTQ communities, and we comply with applicable laws including SF Equal Opportunity requirements. Reasonable accommodations will be provided for qualified disabled applicants during the application process. Skai is an E-Verify employer. J-18808-Ljbffr

Chief Marketing Officer (Seattle)

Seattle Rep—one of the nation’s leading regional theaters—is experiencing a dynamic new chapter. With a strong artistic foundation, a reputation for innovation, and a renewed sense of momentum, Seattle Rep is poised to deepen its community impact and excite audiences with an ever-expansive artistic energy and focus. The Chief Marketing Officer will play a defining role in this next phase. As a key member of the senior leadership team, the CMO will shape how the organization connects with audiences—driving revenue, elevating brand visibility, and advancing a modern, data-informed approach to marketing in the performing arts. Job Description Key Responsibilities Accelerate revenue growth through effective subscription, single ticket, and group sales strategies Reinforce audience engagement in a post-pandemic environment, with a focus on long‑term loyalty and growth Evolve a contemporary marketing model, incorporating new technologies, platforms, and audience behaviors Help strengthen alignment across revenue functions, particularly between Marketing and Development Clarify and amplify the Seattle Rep brand, both institutionally and across individual productions and events Strategic Leadership Lead and mentor a multidisciplinary team spanning marketing, communications, patron services, and front‑of‑house operations Set clear priorities, goals, and performance expectations for the department Manage budgets, timelines, and resources to align ambition with execution Foster a collaborative, creative, and accountable team culture Marketing & Sales Develop and oversee subscription, single ticket, and group sales campaigns across all productions and programs Develop and implement dynamic pricing strategies and audience segmentation models Forecast, analyze, and respond to ticket sales trends to maximize revenue and attendance Oversee the planning and execution of show‑specific campaigns for both produced and presented work Continuously refine the customer journey—from first interaction through post‑show engagement—to drive loyalty and retention Digital & Content Strategy Oversee all digital platforms, including website, email, SMS, social media, and paid advertising Partner with internal teams and external agencies to develop compelling, audience‑centered content and campaigns Leverage data and analytics to inform strategy and optimize performance Stay at the forefront of digital innovation, evaluating new tools, platforms, and technologies to expand reach Communications & Brand Management Steward and evolve the Seattle Rep brand across all external touchpoints Oversee public relations, media strategy, advertising, and community engagement efforts Serve as a key storyteller for the organization, shaping narratives that resonate with diverse audiences and stakeholders Ensure consistency, clarity, and impact across all communications Patron Services and Front of House Ensure best practices in patron relationship building Support and advise on customer service policies and practices that remove barriers and encourage loyalty Work with the front of house team and other departments that impact audience experience, evaluate customer door‑to‑door experiences, and create opportunities and solutions to provide a best‑in‑field experience Support FOH teams in managing audience challenges, with training and solutions to empower them and build confidence Lobby and Events Oversee the lobby and events team in managing the public spaces at Seattle Rep, ensuring the highest level of visitor experience and optimizing revenue opportunities from rentals, food and beverage operations, and merchandise Leadership Profile: Seattle Rep is seeking a leader who combines strategic rigor with emotional intelligence—someone who can deliver results while building strong relationships and a sense of shared purpose across the organization. The successful candidate will be a visible and engaged presence, someone who leads from within the organization rather than at a distance, builds trust through consistency, accessibility, and genuine investment in the people and work around them. They will bring a collaborative, enterprise‑wide mindset, working fluidly across departments to align audience and revenue strategies. The ideal candidate demonstrates confidence without ego, is creative and disciplined, energised by new ideas, open to experimentation, and curious about the future of audience engagement while grounded in data, structure, and execution. This role requires resilience, steadiness, and the ability to manage pressure, support their team, and maintain focus in a dynamic environment. Equally important is the ability to balance ambition with sustainability. Compensation Seattle Rep offers a salary range of $145,000 to $185,000 based upon experience, and a comprehensive benefits package, including health, dental, and vision insurance; retirement plan options; and paid time off. Preferred Qualifications 10 years of progressive experience in marketing, communications, sales, and audience engagement, ideally within performing arts, entertainment, or live events Demonstrated success leading integrated marketing strategies that drive measurable revenue growth Strong expertise in digital marketing, analytics, audience segmentation, and campaign optimisation Experience managing ticket sales campaigns, pricing strategies, and revenue forecasting Proven ability to lead teams and collaborate cross‑functionally in complex organizations Strong financial and operational acumen, including budget management Excellent communication and storytelling skills, with a refined sense of brand and audience Experience managing external vendors and agency partners Familiarity with CRM systems (Tessitura preferred) Ability to thrive in a fast‑paced, evolving, and collaborative environment Application Instructions Applications will be accepted until this role is filled. To apply, visit the online application and submit your materials. J-18808-Ljbffr