Retail Store Manager
Job Description Job Description Seeking a hard working, reliable retail store manager to manage daily store activities, inventory, billing, opening/closing, and water testing. Position Overview Curtis Pools & Outdoor Living is seeking a hard working, reliable Retail Store Manager to manage daily store activities, inventory, billing, opening/closing procedures, and in-store water testing services. This leadership role is responsible for overseeing all retail operations, driving sales performance, delivering exceptional customer service, and ensuring smooth day-to-day store functionality. The ideal candidate is organized, hands-on, customer-focused, and comfortable working in a fast-paced retail environment that supports pool maintenance, supplies, equipment, and outdoor living products. Key Responsibilities Store Operations & Leadership Manage all daily store activities, including staff supervision, customer service, and operational execution. Oversee opening and closing procedures, including cash handling, deposits, POS reconciliation, and security protocols. Supervise billing processes and ensure accurate transaction processing. Maintain a clean, organized, and safe retail environment. Ensure compliance with company policies and safety standards. Inventory Management Monitor and manage inventory levels to ensure proper stock availability. Receive shipments, restock shelves, and maintain organized back-of-house inventory. Conduct regular inventory audits and minimize shrinkage. Coordinate product ordering based on seasonal demand and sales trends. Water Testing & Customer Support Perform in-store water testing for customers and accurately interpret results. Provide knowledgeable recommendations for chemicals, equipment, and treatment solutions. Educate customers on proper pool care and maintenance best practices. Build long-term customer relationships through trust and expert guidance. Sales & Performance Drive store sales through product knowledge, upselling, and merchandising. Track and analyze sales metrics and implement strategies to meet or exceed targets. Execute promotional displays and seasonal product setups. Support company marketing initiatives and in-store promotions. Team Development Hire, train, schedule, and mentor retail staff. Foster a positive, team-oriented work environment. Conduct performance evaluations and provide ongoing coaching. Qualifications Required 2 years of retail management or supervisory experience. Strong leadership, organizational, and multitasking skills. Experience managing billing, cash handling, and daily financial reconciliation. Ability to manage inventory systems and ordering processes. Excellent customer service and communication skills. Reliable, dependable, and able to work flexible schedules including weekends during peak season. Preferred Experience in pool supplies, water testing, or home improvement retail. Knowledge of pool chemicals, equipment, and maintenance practices. Experience using POS and inventory management software. Physical Requirements Ability to lift up to 50 lbs (chemical buckets, equipment, merchandise). Ability to stand for extended periods. Comfortable working around pool chemicals and retail supplies. Why Join Curtis Pools & Outdoor Living? Opportunity to lead a respected, community-focused business. Work in a growing industry with strong seasonal demand. Hands-on leadership role with real impact on store success. Supportive team environment with opportunity for advancement Company Description Curtis Pools & Outdoor Living is a growing, community-focused company specializing in pool construction, repairs, maintenance, and retail pool supplies. We are committed to delivering reliable service, expert guidance, and high-quality products to our customers year-round. Our team takes pride in professionalism, teamwork, and creating a positive experience for every customer who walks through our doors. Company Description Curtis Pools & Outdoor Living is a growing, community-focused company specializing in pool construction, repairs, maintenance, and retail pool supplies. We are committed to delivering reliable service, expert guidance, and high-quality products to our customers year-round. Our team takes pride in professionalism, teamwork, and creating a positive experience for every customer who walks through our doors.
